Appointment Desk

Duties and Responsibilities:

1. Register new clients, review existing client information and edit if needed.
2. Book appointments over the telephone or in person.
3. Book deliveries when requested.
4. Check the voicemail between clients and return calls that day, if possible.

• Volunteer must have excellent customer service skills, organization, written and oral communication skills.
• Ability to keep confidentiality
• Good time management and problem solving skills.
• Ability to work well independently with minimal supervision.
• Good computer skills, experience with computer database software is an asset.
• Ability to keep up with high volume of calls at times.
• Customer service skills is an asset.
• Ability to read/write and communicate in English.

Positions are available mornings Monday-Friday, 8:45-11:45am