Adoption Coordinator

Established in 2016, Fetch + Releash is a volunteer run dog rescue dedicated to saving dogs in need. Our foster dogs come from a variety of different backgrounds such as pounds and shelters, strays and surrendered pets, both locally and abroad. Through our network of volunteers, foster homes, trainers and veterinarians, we strive to give every dog the loving forever family they deserve. As a foster-based dog rescue, our foster dogs live in private homes across the Greater Toronto Area (GTA) where they receive the love and attention they need to prepare them for adoption.

Our Mission

Adoption

By collaborating with local and international communities, our mission is to save dogs in danger of homelessness, abuse, neglect or euthanasia. Once in our care, we match each dog with the loving forever family they deserve.

Advocacy

In addition to re-homing dogs, we are passionate about advocating for animal rights and educating the public on relevant issues such as:

• Backyard breeding
• Overpopulation and the importance of spay & neuter
• Chained animals

Dogs are sentient beings with the right to nutritious food, a life enriched with adequate exercise and mental stimulation, veterinary care and love.

Education

A dog is a lifetime commitment and not to be discarded due to health, lifestyle change or inconvenience. Some of the top reasons dogs end up in shelters are lack of training, lifestyle changes (i.e. new baby, marriage), relocation, cost of dog ownership, not enough time for pet etc. Our goal is to ensure our adoptive families are well versed in the realities of dog ownership and ready to make a lifetime commitment.

Volunteer Commitment
Fetch + Releash is powered by dedicated volunteers. Communication, accountability, commitment, and reliability are key to our success in finding dogs their forever homes.

Before applying, please ensure volunteering fits into your current commitments.

Your support makes a difference!

Position Summary:

Adopter screeners will help to match dogs to families by screening prospective Adopters via a 60-75+ minute video call interview and a virtual home tour. To ensure we don't lose out on applications, the overall vibe of the team is fast paced and this role is best suited to people with an easy going attitude and a passion for rescue! This is a committed role and volunteers must complete a minimum of three interviews per month to remain on the team.

PRIMARY DUTIES AND RESPONSIBILITIES

• Reach out to the potential applicants within 24 hours of assignment to schedule the video call interview.
• Complete the interview, virtual home visit & reference checks within 72 hours of assignment (depending on interview availability of the adopter applicants).
• Ensure the appropriate documentation is completed and is uploaded to the database within 24 hours of the interview.
• Ensure our Google tracking sheet is kept up-to-date.

SUPERVISION EXERCISED

Number of direct reports: 0

SUPERVISION RECEIVED

As part of the Adoption team and under the guidance and direction of the Adoption Manager, works independently as well as part of a team.

WORKING CONDITIONS

• 100% Remote
• Completing 4 hours of comprehensive training divided into sessions.
• Training is delivered virtually; a computer with a camera is required.

• 2-5 hours a week depending on the need and your availability.

QUALIFICATIONS & ATTRIBUTES

• Timely Communication and Follow-Through- Volunteers must reach out to potential applicants within 24 hours of assignment and complete interviews, home visits, and reference checks within 72 hours. This demonstrates reliability, respect for applicants’ time, and commitment to keeping the adoption process moving efficiently.
• Strong Organizational and Administrative Skills- Ensuring documentation is uploaded within 24 hours and maintaining accuracy in the Google tracking sheet requires attention to detail, consistency, and accountability. Volunteers should be comfortable managing digital records and multitasking within structured timelines.
• Dog Experience and Behaviour Knowledge- A solid understanding of dog behaviour, etiquette, and positive reinforcement training is essential to assess adopter readiness and provide informed guidance. Volunteers should be able to recognize behavioural cues and discuss training approaches confidently.
• Reliability and Commitment- This role depends on volunteers who can be counted on to complete tasks promptly and uphold the organization’s standards. Reliability builds trust within the team and ensures smooth coordination across adoption cases.
• Adaptability and Improvisation Skills- Interviews may not always follow a script. Volunteers must be able to improvise when unexpected questions arise or when applicants need reassurance, maintaining professionalism while keeping the conversation productive.
• Excellent Communication and Interpersonal Skills- Clear, friendly, and empathetic communication helps applicants feel comfortable and understood. Volunteers should be confident on video calls, able to explain processes, and represent the organization’s mission with warmth and clarity.
• Ability to Manage Multiple Tasks in a Fast-Paced Environment- Adoption screening involves juggling interviews, documentation, and follow-ups. Volunteers must stay organized and prioritize effectively to meet deadlines without sacrificing quality or accuracy.
• Calm and Positive Demeanor Under Pressure- Adoption cases can involve emotional or stressful situations. Volunteers should remain calm, patient, and solution-oriented, ensuring applicants feel supported and respected even when challenges arise.
• Team Player Attitude- Collaboration is key to maintaining a smooth adoption process. Volunteers should demonstrate a team-oriented mindset, supporting fellow screeners, coordinators, and managers by sharing updates, offering help when needed, and contributing to a positive, cooperative environment.
• Proficiency in Google Suite Platform- Volunteers must be proficient in Google Suite tools including Google Meet, Google Sheets/Docs, and Gmail. This ensures smooth communication, accurate recordkeeping, and efficient coordination across the team’s virtual workspace.
• Proven Ability to Establish and Maintain Effective Working Relationships- Volunteers should demonstrate professionalism and empathy in all interactions, fostering trust and collaboration with adopters, fellow volunteers, and leadership. Building strong relationships enhances teamwork and supports the organization’s mission of successful dog adoptions.

What Fetch + Releash offers:

• Join a community of supportive dog lovers.
• Training, resources, and guidance.
• Flexible volunteering that fits your schedule and lifestyle.
• Rewarding experience of fulfilling our mission to helping dogs find their forever homes.

• Exclusive virtual events for active volunteers only

We ask that only those who can make a serious long-term commitment to volunteering with Fetch +Releash apply for this role.