Administrative Coordinator

Immigration & Refugee Legal Clinic

(Community Legal Clinic Operating Society of BC)

Administrative Coordinator

The Immigration and Refugee Legal Clinic (IRLC) is seeking to hire a full-time

Administrative Coordinator to join the team. Working closely with the Clinic Director, the Administrative Coordinator will be responsible for the day-to-day non-legal administrative operations for the clinic. The Administrative Coordinator will also work closely with the Operations Director of our umbrella organization (Community Legal Clinic Operating Society of BC) to ensure that operations run smoothly so that the legal team can operate at their full capacity supporting clients.

Overview

The Administrative Coordinator is the front line of the two-person administrative team of Immigration & Refugee Legal Clinic (“IRLC”), and provides day-to-day administrative, office coordination, and records support for IRLC. The role supports a welcoming, trauma-informed, and organized clinic environment for clients, staff, students, volunteers, and community partners.

This position is responsible for routine administrative systems, office logistics, file and records support, scheduling, supplies, and administrative meeting coordination.

Key Responsibilities

The Administrative Coordinator supports IRLC’s day-to-day operations, including file and records administration, privacy and confidentiality practices, reception coverage, scheduling, meeting coordination, supplies, equipment, vendor communication, and office logistics.

• Maintain accurate records and support secure handling of confidential information, including use of Clio and other administrative systems.
• Coordinate office systems, supplies, equipment, onboarding/offboarding logistics, vendors, repairs, and shared office spaces.
• Provide administrative support for reception, meetings, minutes, events, financial documentation, petty cash records, and routine expenses.
• Support health, safety, emergency planning, accessibility, and security procedures, and escalate concerns as needed.
• Assist with public legal education events, contact lists, community communications, and other duties assigned by the Clinic Director or Operations Director.

Skills

• Strong administrative, organizational, communication, and coordination skills, with close attention to detail.
• Sound judgment, discretion, and comfort handling confidential and sensitive information.
• Comfort using Microsoft Office, SharePoint, Teams, Zoom, file management systems, databases, and routine office technology.
• Collaborative, flexible, and service-oriented approach to supporting a diverse and multidisciplinary team.
• Ability to work respectfully in a clinic that serves clients experiencing trauma, marginalization, crisis, poverty, discrimination, or legal vulnerability, with a commitment to access to justice, anti-oppression, and cultural safety.

Qualifications

• Minimum three years of administrative experience, preferably in a legal, nonprofit, social service, community-based, or client-facing environment.
• Post-secondary education or training in office, legal, nonprofit, communications, or business administration is an asset.
• Experience with immigration law, file management systems, databases, shared electronic filing, or legal practice management software is an asset.
• Experience working with marginalized communities, migrants, refugees, survivors of violence, or people navigating complex systems is an asset.
• Familiarity with privacy, confidentiality, occupational health and safety, and trauma-informed service principles is an asset.
• Ability to travel locally or between work sites if required.

Working Conditions

• Full-time position, 35 hours per week, primarily Monday to Friday, with occasional evening or extended hours for meetings, events, or urgent operational needs.
• The role involves frequent interruptions, client-facing communication, confidential information, and support for staff working with complex and sensitive legal and social issues.
• Hybrid work may be available depending on clinic needs, but regular on-site presence is expected at least three days per week.

Compensation

This is a salaried position at $70,000 to 75,000/annually. CLCOS staff also have benefits including healthcare coverage and pension.

To Apply

Please submit a cover letter outlining your interest in the position, your relevant experience, and how your skills align with the work of the Immigration and Refugee Legal Clinic, as well as a current resume.

IRLC does not use AI in any part of our recruitment process.

We recognize that applicants may use AI tools to help prepare their materials, but strong applications should accurately reflect the candidate’s own experience, judgment, writing, and interest in the position. We value applications that help us understand how you think about the work, what motivates your interest, and what you would contribute to the clinic.

Because IRLC’s work is fundamentally client- and people-centred, this role requires thoughtful communication, sound judgment, adaptability, and deep appreciation of diverse knowledges, skills and abilities. Application materials should show a genuine understanding of the role, and the strengths the candidate would bring to supporting the clinic’s work.

We will only follow up with shortlisted candidates. As a small team, we cannot respond to follow up requests or calls from candidates who are not shortlisted.

If you require accommodations at any point in this process, you can confidentially reach out to Jinhee.Lee@irlc.ca

Applications should be submitted to the Management Team at management@irlc.ca, only applications submitted via email will be considered.

This position is open until July 1st, 2026, or until the position is filled.