Accounts Payable Specialist

Job Title:

Accounts Payable Specialist

Department:

Finance and Operations

Reports To:

Financial Accountant, Finance & Operations

Salary Range:

$50,000 to $57,000

Job Type:

Full-Time, Permanent, Hybrid, 3 Days per week,

Preferred Location:

Toronto, Ontario

Posting Close Date

Sunday May 3, 2026

The opportunity

Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being.

Kids Help Phone is looking for an Accounts Payable Specialist to join our team in our Toronto Office. Reporting to the Financial Accountant, Finance & Operations ,the successful candidate will play a key role in helping us achieve our mission of providing support to youth through virtual care and e-health solutions.

Key Responsibilities

• Processing, managing all invoices that come in through the Accounts Payable inbox
• Responsible for proper record management: organize retention of documents for quick reference and audit support
• Client support: timely and professional follow-up with internal clients and vendors for all queries including late or missing payments
• Ensuring coding rules are followed
• Following up on any unpaid invoices, responsible for making sure everything is paid and following up on outstanding items
• Assist with the annual audit of locating invoices and invoice vouching
• Download monthly invoices from vendor portals
• Process employee expense claims, ensuring proper receipts, coding and tax calculations. Maintain and ensure employee expense account balances
• Calculating the appropriate tax rebates for supplier invoices
• Arrange disbursement of cheques, obtain appropriate signatures and file related paper work for all expenditures
• Reconcile corporate MasterCards on a monthly basis and record into accounting system and ensure GL accounts are reconciled
• Provide orientation and training to new employees on invoice processes
• Assist with the preparation of bank reconciliations
• AP reconciliation to subledger
• Arrange cheque disbursements and/or EFT payment file
• Set up new vendors, includes performing call back verification
• Managing access to AP system/tool (granting new employee access, deleting leavers and changing approvers if reporting line changes)
• Providing assistance to team members if they have questions about the process, invoicestatusor coding
• Investigating any connection errors

Required skills & Experience

• Minimum of 3 years Accounts Payable experience in a similar environment
• Min diploma in Business Admin or relevant program
• Experience working with A/P software and accounting ERP system
• Strong attention to detail and highly organized
• Superior multi-tasking and prioritizing capability
• Effective time management skills.
• Excellent interpersonal, client-centered mindset, written and verbal communication skills
• Collaborative and empathetic team player
• Accounting/Finance knowledge/experience an asset
• Strong knowledge of Microsoft Outlook and Excel

Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!

The application process

To apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.

For more information about Kids Help Phone, please visit our Careers website

About KHP, Canada’s Unlock The Hope Youth Charity

KHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit KidsHelpPhone.ca.

Inclusion, Diversity, Equity and Accessibility (IDEA)

KHP has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. KHP has a long history of celebrating and advancing IDEA through our

tailored programs, services, policies, initiatives and task forces with contributions and leadership from teams across the organization. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible.

We believe it’s critical that our services empower everyone who interacts with us to bring their authentic selves to an environment of mutual respect. An open and diverse community can foster the inclusion and amplification of voices that have been, and continue to be, underrepresented.

As such, we welcome applicants from equity-deserving communities (e.g. [ST1] Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast.

To learn more about how we are committed to advancing IDEA, you can explore KHP’s IDEA 2023–2027 Strategy and Action Plan.

Accommodations

KHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.

Compensation and benefits

Salaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:

• Hybrid work model
• Comprehensive Employee Benefits Program
• Emergency Travel Assistance
• CAAT Pension Plan
• Wellness programs
• Recognition awards
• Employee and Family Assistance Program (EFAP)

Candidate verification

The successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.

Privacy

KHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s Privacy Policy or contact us using our general form.

Message to agencies

KHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.