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Dental ReceptionistFull-Time Regular Position, 1.0 FTE (35 hours/week),Bargaining Unit - UFCW Local 175Parkdale Queen West Community Health Centre (PQWCHC) is a dynamic, community-based health care organization that has historically served mid-west downtown Toronto, and now provides outreach services to across the entire city. Offering a broad range of services, including primary health care, dental care, harm reduction, health promotion, counselling, and community development programming, we are also committed to serving people who face barriers to health care, and we strive to reduce these barriers. PQWCHC is a multi-sited organization.We are seeking an experienced Dental Receptionist who shares our passion for making a difference; you see this role as an opportunity to take the next step in your successful career while contributing to a vision of Inclusive Communities. Responsive Healthcare. Healthier Lives.General Responsibilities:Striving for excellence in client-centred care, the Dental Receptionist provides initial and ongoing telephone and personal contact with the clientele and business contacts of the Centre. The Dental Receptionist provides a courteous and professional assistance to the Centre’s clientele and visitors. The Dental Receptionist is responsible for a wide variety of administrative tasks and will perform all duties in a manner that ensures the efficient running of the dental practice.The Dental Receptionist is accountable to the Dental Supervisor.Qualifications:1. Dental Assisting Diploma, Dental Receptionist Certificate or On-The-Job Training in a dental setting2. Minimum one year experience in a dental setting and sound knowledge of dental terminology3. Working knowledge of general administrative practices.4. Proficiency in typing and in the use of computers and various software applications5. Proficiency in language (s) other than English is considered an asset6. Demonstrates ability to work independently and collaboratively within a multi-disciplinary health serviceenvironment7. Comfortable working with a diverse client population8. Demonstrates strong verbal and written communication skills9. Good telephone etiquette10. Professionalism, computer skills and organizational skills11. Adaptability and decision making skills12. Proficient in dental practice management software; good working knowledge of ABELDent dental software would be an asset13. Exceptional organizational skills14. Excellent customer service skillsNote:- Consideration will be given to applicants with experience in a dental office setting- You must be available to work during weekends, as the dental office will expand to weekendsCompensation: $41,547 to $50,021 per annum, plus Group Benefits and HOOPP (Healthcare of Ontario Pension Plan)If you are interested in joining in a creative and dedicated team to, we want to hear from you! Applicants, please send your resume and cover letter in a single document (MS Word or PDF format only). Please apply using the form at the bottom of the PQWCHC employment page: <a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a>Job ID: 2025-065Please also note that the successful candidate will be required to provide a police vulnerable sector check as a condition of employment, however strong consideration is made to the type of offense. Employment is conditional upon having had a full series of COVID-19 vaccinations (2 doses, plus booster within 6-12 months) 14 days before starting employment.PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves and we encourage applicants who reflect Toronto’s Indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage applications from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses.

Parkdale Queen West CHC

Dental Receptionist

JOB POSTING 

 Contract Positions 
 
 

PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves 
and we encourage applicants who reflect Toronto’s Indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage 
applications from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West 
CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Page 1 of 1 

Peer Outreach Educators (Nail Salon Workers Project) 
Part-time positions of up to 6 months, with the possibility of extension 
 
Parkdale Queen West Community Health Centre (PQWCHC) is a dynamic, community-based health care 
organization that has historically served mid-west downtown Toronto, and now provides outreach services to 
across the entire city. Offering a broad range of services, including primary health care, dental care, harm 
reduction, health promotion, counselling, and community development programming, we are also committed to 
serving people who face barriers to health care, and we strive to reduce these barriers. PQWCHC is a multi-sited 
organization. 

Project Overview 
The Nail Salon Workers Project (an initiative of PQWCHC) has received funding from the Social Sciences and 
Humanities Research Council (SSHRC) in collaboration with the Dalla Lana School of Public Health at the 
University of Toronto. The project focuses on building safer nail salons by addressing health and employment 
issues and anti-Asian Racism that exists in the sector. 
 
The project will continue to support the development of the Nail Technicians Network (NTN) by: providing 
outreach to nail technicians, engaging nail technicians in training opportunities, and providing opportunities to 
advocate for better working conditions. Peer Outreach Educators will be the first point of contact for nail 
technicians and owners throughout the project. 
 
Peer Outreach Educators will be required to participate in training on workers’ rights, community engagement, 
community-based research, (qualitative) research methods, Microsoft 365 applications, and facilitation. Applicants 
are expected to be interested in learning, eager to develop new skills and excited to participate in these trainings. 
Applicants do not need experience or knowledge in these areas. 
 
Responsibilities: 

ï· Outreach to nail salon workers in downtown Toronto 
ï· Engage nail technicians and invite them to participate in interviews, workshops, and NTN membership 
ï· Participate in training sessions as listed in the Project Overview 
ï· Conduct community-based research (specific training will be provided) 
ï· Deliver workshops to nail technicians about workplace health issues (specific training will be provided) 
ï· Support nail technicians with information and referrals 
ï· Collaborate with project coordinators about all aspects of project activities 
ï· Liaise with project team and nail technicians 
ï· Carry out administrative tasks as needed 
ï· Use Microsoft 365 for data collection and tracking project activities (specific training will be provided) 

 
Qualifications: 

ï· Lived experience or demonstrated in-depth knowledge of the discount nail salon sector 
ï· Ability to write and speak in English 
ï· Ability to write and speak Korean is an asset 
ï· Ability to use computers and social media 
ï· A good understanding of the challenges facing new immigrants and nail technicians 
ï· Travel in and around Toronto is a must (no car needed) 

 
Salary: $18.78 per hour. Hours will vary, with at least 8 hours per week. Some flexibility required. 
 
How to Apply: 
If interested, email your cover letter and resume (as one document) ASAP. We will be contacting qualified 
applicants for interviews as resumes come in. In the subject line of your email please include what is 
shown below. 
 
E-Mail: <a href="mailto:jliang@pqwchc.ca" target="_blank">jliang@pqwchc.ca</a> 
Subject Line: NSWP Job 2025 
 
We truly appreciate your interest; however, only those candidates selected for an interview will be 
contacted. 

Parkdale Queen West Community Health Centre 
168 Bathurst Street, Toronto ON M5V 2R4 
 

Employment is conditional upon having had a COVID-19 vaccination(s) (as per Health Ontario) 14 days 
before starting employment.

Peer Outreach Educators (Nail Salon Workers Project)

JOB POSTING 

 Contract Peer Workers 
Parkdale site 


PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it 

serves and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and 

encourage applications from all qualified candidates, including people with disabilities. Accommodations are available on request. 

Parkdale Queen West CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records 

of offenses. 

Page 1 of 2 

Harm Reduction Outreach Worker-Parkdale (Peer) 
2 vacancies, 6 months (with the possibility of extension). Up to 9 hours per week. 

Parkdale Queen West Community Health Centre (Parkdale Queen West CHC) is a dynamic, community-
based health care organization serving mid-west downtown Toronto. Offering a broad range of services, 
including primary health care, dental care, harm reduction, health promotion, counselling, and community 
development programming, we are also committed to serving people who face barriers to health care, and we 
strive to reduce these barriers. PQWCHC is a multi-sited organization. 
 
General Responsibilities: The Harm Reduction Outreach Team at Parkdale Queen West Community Health 

Centre is in search of compassionate and motivated people who are committed to offering respectful harm 

reduction and overdose prevention outreach services from an anti-racist and social justice perspective. The 

Harm Reduction Outreach Workers will bring their expertise and lived experience to support both the program 

and agency to better meet the needs of people who use substances, are street-involved, and who do sex 

work in the Parkdale area. All Harm Reduction Outreach Workers will have the support of PQWCHC staff and 

ongoing training to build individual, team, agency, and community strength. 

The team seeks representation from Indigenous communities, people of African, Caribbean 

communities and people with past or ongoing experience with substance use. 

Reporting Manager: Manager, Harm Reduction, Programs and Outreach 

Specific responsibilities include, but are not limited to: 

 • Preparing and giving out the harm reduction supplies and resources (safer injection supplies, safer crack 

use kits, safer sex supplies, safer crystal meth kits, information, pamphlets) 

 • Training community members in overdose prevention and response including training in using Naloxone 

 • Street outreach on foot 

 • Lead and support outreach activities at the partner locations 

 • Offer support, education, and training around safer drug using practices, safer sex, infection prevention, 

and health promotion to community members who use substance and do sex work 

 • Co-create and give workshops as requested by the community stakeholders 

 • Safe disposal / handling of used drug equipment 

 • Work as part of a team by attending the team meetings, trainings, and regular supervision meetings 

 • Maintain boundaries with the community members while working 

 • Meet commitments i.e. adhering to work schedule, program and client needs 

 • Collecting statistics, data entry, and writing short reports 


Qualifications: 

 • Personal experience and/or an awareness of substance use is an asset 

 • Personal experience with homelessness, sex work, mental health issues, HIV, hepatitis C is an asset 

 • Harm reduction-related and peer support volunteer or paid experience, education, or training is an asset 

 • Ability to work 4 hours shifts including evenings and weekends 

 • Familiarity with Parkdale area community members and drug-using networks 

 • Ability to build trust with folks who use drugs and/or do sex work 

 • Drug user positive and sex-positive attitude with anti-racist, harm reduction outlook 

 • Good communication skills and strong listening skills 

 • Ability to work independently, as well as in a team 

 • Ability to accept feedback, take initiative, and work independently in a culturally diverse environment 

 • Basic computer skills are a plus 


 
 JOB POSTING 

 Contract Peer Workers 
Parkdale site 


PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it 

serves and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and 

encourage applications from all qualified candidates, including people with disabilities. Accommodations are available on request. 

Parkdale Queen West CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records 

of offenses. 

Page 2 of 2 

 • Ability to walk long distances by carrying a backpack or pulling a wagon 

 • Non-judgmental and willing to learn new skills attitude 

 • Respects and values the diversity of communities and individuals 

 • Ability to speak a language other than English is an asset 


The Harm Reduction team at Parkdale Queen West Community Health Centre is committed to representing 

the communities we serve. People with experience using drugs, working in the sex trade, Indigenous people, 

racialized people, people from the LGBTT2SQQIA community, people living with HIV, people with 

experiences of incarceration and institutionalization, people who have experienced trauma, and people who 

have experienced homelessness or street involvement will be given special consideration. 


This position does not require a criminal record check or vulnerable sector screening. 


Compensation: $18.78 per hour + 4% vacation pay. Up to 9 hours per week 

 
 
Please forward your resume and cover letter to the hiring committee through the following channels: 


Email (or drop-off) your cover letter and resume (as one document) ASAP, we will be 
contacting qualified applicants for interviews as resumes come in. In the subject line of your 
email please include what is shown below. 


E-Mail: <a href="mailto:awoznica@pqwchc.ca" target="_blank">awoznica@pqwchc.ca</a> 
Subject Line: HR Outreach Peer 

 
OR 

 
Drop-in: Pick up written application at front desk and return completed, to Arpa Azmila or Aaron 

Woznica 
Parkdale Queen West Community Health Centre 

 
Parkdale site 

1229 Queen St. West, Toronto, ON M6K 1L2 
 

We regret that only those to be interviewed will be contacted. 
 

Employment is conditional upon having had a full series of COVID-19 vaccinations (2 doses plus a 
booster) 14 days before starting employment. 


<a href="mailto:awoznica@pqwchc.ca" target="_blank">mailto:awoznica@pqwchc.ca</a>

Harm Reduction Outreach Worker-Parkdale (Peer)

JOB POSTING 

 Contract Peer Workers 
Queen West site 


PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it 

serves and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and 

encourage applications from all qualified candidates, including people with disabilities. Accommodations are available on request. 

Parkdale Queen West CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records 

of offenses. 

Page 1 of 2 

Harm Reduction Outreach Workers- Queen West (Peer) 
2 vacancies, 6 months (with the possibility of extension). Up to 9 hours per week. 

Parkdale Queen West Community Health Centre (Parkdale Queen West CHC) is a dynamic, community-
based health care organization serving mid-west downtown Toronto. Offering a broad range of services, 
including primary health care, dental care, harm reduction, health promotion, counselling, and community 
development programming, we are also committed to serving people who face barriers to health care, and we 
strive to reduce these barriers. PQWCHC is a multi-sited organization. 
 
General Responsibilities: The Harm Reduction Outreach Team at Parkdale Queen West Community Health 

Centre is in search of compassionate and motivated people who are committed to offering respectful harm 

reduction and overdose prevention outreach services from an anti-racist and social justice perspective. The 

Harm Reduction Outreach Workers will bring their expertise and lived experience to support both the program 

and agency to better meet the needs of people who use substances, are street-involved, and who do sex 

work in Queen West area. All Harm Reduction Outreach Workers will have the support of PQWCHC staff and 

ongoing training to build individual, team, agency, and community strength. 

The team seeks representation from Indigenous communities, people of African, Caribbean 

communities and people with past or ongoing experience with substance use. 

Reporting Manager: Manager, Harm Reduction, Programs and Outreach 

Specific responsibilities include, but are not limited to: 

 • Preparing and giving out the harm reduction supplies and resources (safer injection supplies, safer crack 

use kits, safer sex supplies, safer crystal meth kits, information, pamphlets) 

 • Training community members in overdose prevention and response including training in using Naloxone 

 • Street outreach on foot 

 • Lead and support outreach activities at the partner locations 

 • Offer support, education, and training around safer drug using practices, safer sex, infection prevention, 

and health promotion to community members who use substance and do sex work 

 • Co-create and give workshops as requested by the community stakeholders 

 • Safe disposal / handling of used drug equipment 

 • Work as part of a team by attending the team meetings, trainings, and regular supervision meetings 

 • Maintain boundaries with the community members while working 

 • Meet commitments i.e. adhering to work schedule, program and client needs 

 • Collecting statistics, data entry, and writing short reports 


Qualifications: 

 • Personal experience and/or an awareness of substance use is an asset 

 • Personal experience with homelessness, sex work, mental health issues, HIV, hepatitis C is an asset 

 • Harm reduction-related and peer support volunteer or paid experience, education, or training is an asset 

 • Ability to work 4 hours shifts including evenings and weekends 

 • Familiarity with Queen West area community members and drug-using networks 

 • Ability to build trust with folks who use drugs and/or do sex work 

 • Drug user positive and sex-positive attitude with anti-racist, harm reduction outlook 

 • Good communication skills and strong listening skills 

 • Ability to work independently, as well as in a team 

 • Ability to accept feedback, take initiative, and work independently in a culturally diverse environment 

 • Basic computer skills are a plus 


 
 JOB POSTING 

 Contract Peer Workers 
Queen West site 


PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it 

serves and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and 

encourage applications from all qualified candidates, including people with disabilities. Accommodations are available on request. 

Parkdale Queen West CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records 

of offenses. 

Page 2 of 2 

 • Ability to walk long distances by carrying a backpack or pulling a wagon 

 • Non-judgmental and willing to learn new skills attitude 

 • Respects and values the diversity of communities and individuals 

 • Ability to speak a language other than English is an asset 


The Harm Reduction team at Parkdale Queen West Community Health Centre is committed to representing 

the communities we serve. People with experience using drugs, working in the sex trade, Indigenous people, 

racialized people, people from the LGBTT2SQQIA community, people living with HIV, people with 

experiences of incarceration and institutionalization, people who have experienced trauma, and people who 

have experienced homelessness or street involvement will be given special consideration. 


This position does not require a criminal record check or vulnerable sector screening. 


Compensation: $18.78 per hour + 4% vacation pay. Up to 9 hours per week 

 
 
Please forward your resume and cover letter to the hiring committee through the following channels: 


Email (or drop-off) your cover letter and resume (as one document) ASAP, we will be 
contacting qualified applicants for interviews as resumes come in. In the subject line of your 
email please include what is shown below. 


E-Mail: <a href="mailto:smohanachandran@pqwchc.ca" target="_blank">smohanachandran@pqwchc.ca</a> 
Subject Line: HR Outreach Peer 

 
OR 

 
Drop-in: Pick up written application at front desk and return completed, to Arpa Azmila or Snegha 

Mohanachandran 
Parkdale Queen West Community Health Centre 

 
Bathurst Site 

168 Bathurst St, Toronto, M5V 2R4 
 

We regret that only those to be interviewed will be contacted. 
 

Employment is conditional upon having had a full series of COVID-19 vaccinations (2 doses plus a 
booster) 14 days before starting employment.

Harm Reduction Outreach Workers- Queen West (Peer)

JOB POSTING 


PQWCHC is committed to the principles of access and equity. PQWCHC is committed to building an organization that reflects the diversity of 
communities we serve. We encourage applications from members of Indigenous, Black and other racialized communities; Two-Spirit, non-binary, 
LGBTQ people; people with disabilities; and members of other equity seeking groups. Accommodations are available on request. Parkdale Queen West 
CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Page 1 of 1 

 
Niiwin Wendaanimak Wellness Program (FOUR WINDS) 

INDIGENOUS PEER LEADER – 3 CONTRACT POSITIONS 

Parkdale Queen West Community Health Centre (Parkdale Queen West CHC) is a dynamic, community-based health 
care organization serving mid-west downtown Toronto. Offering a broad range of services, including primary health care, 
dental care, harm reduction, health promotion, counselling, and community development programming, we are also 
committed to serving people who face barriers to health care, and we strive to reduce these barriers. PQWCHC is a multi-
sited organization. 
 
Programme Overview: The Niiwin Wendaanimak (Four Winds) Aboriginal Wellness Program supports people who 

identify as Aboriginal with a focus to support those who are homeless, have experienced homelessness and/or under-

housed. The program is housed at the Parkdale Queen West Community Health Centre, Queen West site and provides 

culturally specific programs including access to healing ceremonies, health education, case management supports, 

access to primary care and harm reduction supports. 

General Responsibilities: 

 • Assists with programme shopping, meal preparation and budget adherence. 

 • Assists in programme activities and in general programme agenda e.g. supporting crafts, games, drumming. 

 • Assists with the traditional aspects of the program by being a helper for the Elder. 

 • Attends meetings and skill-building workshops. 

 • Helps in planning and preparation of new programme activities. 

 • Supports participants in the programme and supports programme goals 


Qualifications &amp; Experience: 

 • Have experience of working within Indigenous communities from a philosophy of non-interference and harm 

reduction. 

 • Willingness to work in a harm reduction program. 

 • Gets along with people, does not judge and willing to learn. 

 • Volunteering or previous work experience is an asset. 


This position is for up to 6 months with the possibility of extension. There is a weekly peer rotation – Peers will alternate 

work every Monday 12-3 &amp; Tuesday from 9:00am-1:30 pm at our Parkdale site, 1229 Queen St West. Thursdays 11-3 or 

12-3 with supervision scheduled weekly for each peer &amp; Fridays 9-2 pm at 168 Bathurst Site. Workshops &amp; planning 

meetings are held throughout the year that you will be paid to attend. 

Applicants who self Identify as Indigenous and meets the other requirements of the job will be given first 

consideration in the hiring process. 

 
How to Apply? 

Let us know if you are interested in this position by talking to Vivian 
Send us an email or drop a note with your name and the best method to reach you. 

E-Mail: <a href="mailto:vrecollet@pqwchc.ca" target="_blank">vrecollet@pqwchc.ca</a> Deadline to apply is on February 7, 2025 

 
The successful candidate will demonstrate a willingness to participate in Parkdale Queen West’s commitment to 
becoming a discrimination-free health Centre and an ability to work interdependently and respectfully in a multi-
disciplinary team. Languages other than English are an asset. To better represent the communities we serve, applications 
from members of Indigenous peoples, racial or Cultural minority groups, people with disabilities 
and 2SLGBTQ+ communities are encouraged to apply. Parkdale Queen West is fully accessible; please advise if you 

need accommodation in the recruitment process. 
 
Employment is conditional upon having had a full series of COVID-19 vaccinations (as per Ontario Health) 14 

days before starting employment. 


We will contact only those people selected for an interview, miigwech 

<a href="mailto:vrecollet@pqwchc.ca" target="_blank">mailto:vrecollet@pqwchc.ca</a>

Niiwin Wendaanimak Wellness Program (FOUR WINDS)

JOB POSTING 

 Relief Positions 
 Outreach Services/Sheltering sites 
 Job ID: 2025-021 


PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves 

and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage applications 

from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full 

compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Page 1 of 2 

Overdose Prevention Support Workers – LAUNCH (RELIEF) 
Bargaining Unit - UFCW Local 175 


Parkdale Queen West Community Health Centre (PQWCHC) is a dynamic, community-based health care 

organization that has historically served mid-west downtown Toronto, and now provides outreach services to 

across the entire city. Offering a broad range of services, including primary health care, dental care, harm 

reduction, health promotion, counselling, and community development programming, we are also committed to 

serving people who face barriers to health care, and we strive to reduce these barriers. PQWCHC is a multi-sited 

organization. 

We are seeking experienced Overdose Prevention Support Workers who shares our passion for making a 
difference; you see this role as an opportunity to take the next step in your successful career while contributing to 
a vision of Inclusive Communities. Responsive Healthcare. Healthier Lives. 

Striving for excellence in client-centred care and education, you will work as part of the Mobile Covid and Harm 

Reduction Outreach Services (LAUNCH) team. In the role of a LAUNCH Overdose Prevention Support Worker, 

you will provide health information and support on safer injection and consumption, monitor clients for adverse 

reactions, assess, respond to, and support overdose events, and assist in the initiation of emergency responses, 

as necessary. As a member of the LAUNCH team you will assist in educating team members in areas relating to 

overdose response, infection prevention and safer drug consumption for purposes of increasing team capacity to 

support the needs of people who use drugs (PWUD) in sheltering sites. 


The role of OPSW includes in situ harm reduction support for shelter residents self-isolating as per directions from 

Toronto Public Health, to prevent COVID transmission within the shelter system. OPSW’s will mobilize COVID 

response should the need to uplift a new isolation site(s) emerge, and will abide and enforce strict infection 

control measures during overdose response. This position may also require flexibility to work late evenings, 

overnights, and weekends, as required by the covid isolation support function of the job. 


General Responsibilities: 


The OPSW works in tandem with Client Support Workers (CSW) and Harm Reduction Coordinators to assess risk 

factors in sheltering sites for development of effective overdose response strategies. The OPSW leads response 

to overdoses and facilitates drills and simulations for the LAUNCH team, shelter staff and community members. 

The OPSW is expected to facilitate prevention and response work in controlled and uncontrolled settings and is 

responsible for completing quality assurance on all equipment and provides safer injection education and safety 

planning to clients accessing LAUNCH services. The OPSW is responsible for capturing client encounters within 

an agency communication database. 


OPSW relief shits will be offered as either: day, evening, overnight, and weekends. 


Qualifications: 

1. Undergraduate in a relevant discipline from a recognized university or some post-secondary education 
combined with significant experience in health promotion and/or community development or an equivalent 
of work/lived experience. 

2. 2-4 years working in overdose response capacity with people who use drugs, racialized populations, 
Indigenous peoples, people who engage in sex work, prisoners/ex-prisoners, people with mental health 
challenges, and people who have experienced trauma 

3. 3-5 years of experience in a community setting should include demonstrated knowledge of community 
resources, harm reduction, and supportive counselling 

4. Excellent written and verbal communication skills 
5. Extensive advocacy, crisis intervention and prevention, conflict resolution, and negotiation skills 

6. Ability to travel across the City of Toronto 

7. Ability to develop and implement harm reduction risk analysis assessments and overdose prevention and 

response protocols 

8. Demonstrated ability to work with multi-disciplinary teams. 

9. Experience with overdose prevention and responding to overdose emergencies 

10. Proficiency in a language other than English, as well as personal/lived experience of drug use, 

homelessness and/or street involvement are assets. 


Compensation: $30.51/hr to $35.93/hr + 4% in lieu of vacation 


 
 JOB POSTING 

 Relief Positions 
 Outreach Services/Sheltering sites 
 Job ID: 2025-021 


PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves 

and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage applications 

from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full 

compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Page 2 of 2 

If you are interested in joining in a creative and dedicated team to, we want to hear from you! Applicants, please 

send your resume and cover letter in a single document (MS Word or PDF format only). Please apply using the 

form at the bottom of the PQWCHC employment page: <a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a> 

Job ID: 2024-005 
 
Please also note that the successful candidate will be required to provide a police vulnerable sector check 
as a condition of employment, however strong consideration is made to the type of offense. Employment 
is conditional upon having had a COVID-19 vaccination(s) (as per Health Ontario) 14 days before starting 
employment. 
 
 


<a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a>

Overdose Prevention Support Workers – LAUNCH (RELIEF)

JOB POSTING 

Relief Positions 
JOB ID: 2025-044 


PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves 
and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage 
applications from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West 
CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Page 1 of 1 


Overdose Prevention Support Workers - Supervised Consumption 
Services (SCS) – Relief 
Bargaining Unit – UFCW Local 175 
 

Parkdale Queen West Community Health Centre (PQWCHC) is a dynamic, community-based health care 
organization serving mid-west downtown Toronto. Offering a broad range of services, including primary health 
care, dental care, harm reduction, health promotion, counselling, and community development programming, we 
are also committed to serving people who face barriers to health care, and we strive to reduce these barriers. 
PQWCHC is a multi-sited organization. 

We are seeking experienced harm reduction workers who share our passion for making a difference; you see this 
role as an opportunity to take the next step in your successful career while contributing to a vision of Inclusive 
Communities. Responsive Healthcare. Healthier Lives. 

Striving for excellence in client-centred care and education, you’ll work as part of the multidisciplinary, integrated 
Supervised Consumption Services (SCS) / Consumption and Treatment Services (CTS) staff team, within a harm 
reduction framework, and in alignment with the vision and values of PQWCHC. In so doing, you’ll help ensure that 
SCS/CTS operations comply with all exemption requirements and guidelines, as well as PQWCHC policies and 
procedures. In the role of SCS/CTS Overdose Prevention Support Worker, you will respond to overdoses, 
distribute harm reduction supplies, provide harm reduction education, and make referrals to additional services. 

Reporting to the SCS Supervisor, you’ll supervise clients administering their own drug injections and using other 
permitted modes of consumption (i.e., intranasal and oral) who may present with a variety of acute and chronic 
illnesses/diseases and complex health and social needs. As an Overdose Prevention Support Worker, you’ll 
provide education and support on safer injection and consumption, monitor clients for adverse reactions, assess, 
respond to, and support overdose events, and assist in the initiation of emergency responses, as necessary. You 
will also assist in client de-escalation and provide support for crowd control and make referrals to other health and 
social service providers. 

You have at least 1 year of experience working in a harm reduction program and/or a community setting, working 
with homeless and marginalized populations, including people who inject illicit drugs. You have experience with 
overdose prevention and response and training in/experience with Naloxone administration. Confident in 
asserting and maintaining strong boundaries, you bring substantial knowledge of drug use, specifically injection 
drug use, acquired through a combination of work experience, lived experience and/or education or training, are 
familiar with community services and resources, and respect and value the diversity of communities and 
individuals. 

Proficiency in one or more languages other than English would be an asset, as would experience in the following 
areas: working in a supervised consumption or overdose prevention service; providing overdose training, 
including Naloxone administration; and working with people who use drugs, racialized populations, Indigenous 
peoples, people who engage in sex work, prisoners/ex-prisoners, people with mental health challenges, and 
people who have experienced trauma. 


Compensation: $30.51/hr to $35.93/hr + 4% in lieu of vacation 

 
If you are interested in joining in a creative and dedicated team to, we want to hear from you! Applicants, please 
send your resume and cover letter in a single document (MS Word or PDF format only). Please apply using the 
form at the bottom of the PQWCHC employment page: <a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a> 

 
Job ID: 2025-044 
 
Please also note that the successful candidate will be required to provide a police vulnerable sector 
check as a condition of employment, however strong consideration is made to the type of offense. 
Employment is conditional upon having had a COVID-19 vaccination(s) (as per Health Ontario) 14 days 
before starting employment.

Overdose Prevention Support Workers - Supervised Consumption Services (SCS) – Relief

JOB POSTING 

 Full-Time Regular Position 
Parkdale Site 

Job ID: 2025-062 
 


PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves 
and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage 
applications from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West 
CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Page 1 of 1 

Medical Secretary 
One (1) Full-time Regular Position at 1.0 FTE (35 hrs/week) 
Bargaining Unit – UFCW Local 175 
 

Parkdale Queen West Community Health Centre (Parkdale Queen West CHC) is a dynamic, community-based 
health care organization serving mid-west downtown Toronto. Offering a broad range of services, including 
primary health care, dental care, harm reduction, health promotion, counselling, and community development 
programming, we are also committed to serving people who face barriers to health care, and we strive to reduce 
these barriers. 
 
General Responsibilities: The Medical Secretary provides initial and ongoing personal and telephone contact to 
the Clinics’ clients, visitors and staff. Working with other Medical Secretaries to ensure the smooth operation of 
the reception area, the position performs secretarial and administrative duties and assists other staff in their 
administrative and professional duties as required. Majority of work will be based at the Parkdale site and the 
position may be expected to work across sites. 

Reporting Manager: Administrative Supervisor, Clinical and Allied Health Services 

Specific Responsibilities: 
1. Contributes to a welcoming environment through sensitive interactions with clients, maintenance of safety and 

respect for all in the waiting area. 
2. Ascertains client’s needs, provides appropriate referrals and information as required. 
3. Establishes rapport with clients to build trust and promote effective service use. 
4. Coordinates client services with other providers through making appointments with specialists and other 

agencies and informing clients of appropriate schedules. 
5. Prepares, maintains, updates, retrieves, tracks and files charts manually and electronically. 
6. Produces referrals and correspondence as directed by the clinical staff. 
7. Maintains appointment scheduling template and an up-to-date resource and referral directory. 
8. Revises providers’ schedules. 
9. Responsible for the in-coming and out-going mail. 
10. Responsible for the document management and distribution systems and maintains inventory of necessary 

forms and office supplies. Responsible for telephones including retrieving messages from answering service. 
11. Assists in programs as required, for example, harm reduction resource distribution. 
 
Qualifications: 
1. Secondary school diploma 
2. Medical secretary certificate or equivalent relevant work experience. 
3. Two to five years office experience in a health setting. 
4. Knowledge of PS suite of EMR would be an asset. 
5. Proficiency in typing and using computer and various software applications e.g., word, database, and 

spreadsheets. 
6. Proficiency in language (s) other than English considered an asset. 
7. Established administrative and organizational skills gained through several years’ office experience. 
8. Previous experience in community health/social services preferred. 

Compensation: $41,547 to $50,021 per annum, plus Healthcare of Ontario Pension Plan (HOOPP). 


If you are interested in joining in a creative and dedicated team, we want to hear from you! Applicants, please 
send your resume and cover letter in a single document (MS Word or PDF format only). Please apply using the 
form at the bottom of the PQWCHC employment page: <a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a> 

Job ID: 2025-062 
 
Please also note that the successful candidate will be required to provide a police vulnerable sector 
check as a condition of employment, however strong consideration is made to the type of offense. 
Employment is conditional upon having had a full series of COVID-19 vaccinations (2 doses, plus booster 
within 6-12 months) 14 days before starting employment.

Medical Secretary

JOB POSTING 
 Relief Positions 

JOB ID: 2024-002 
 

PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of 
the communities it serves and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and 
cultural diversity. We welcome and encourage applications from all qualified candidates, including people with 
disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full compliance of the 
Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Client Support Workers – Relief 
Bargaining Unit – UFCW Local 175 


Parkdale Queen West Community Health Centre (PQWCHC) is a dynamic, community-based health care 

organization serving mid-west downtown Toronto. Offering a broad range of services, including primary health 

care, dental care, harm reduction, health promotion, counselling, and community development programming, we 

are also committed to serving people who face barriers to health care, and we strive to reduce these barriers. 

PQWCHC is a multi-sited organization. 


General Responsibilities: 

The Client Support Worker works within the Homeless and Harm Reduction team, primarily on the first floor and 

the perimeter of the Health Centre, and reports to the Supervisor, Urban Health, Harm Reduction Services. 

Responsible for maintaining an atmosphere of respect and safety, the Client Support Worker engages primarily 

with the most vulnerable individuals who access our services, including those who experience homelessness, 

poverty, mental health challenges, sex workers, and people who use drugs. To do this effectively, our Client 

Support Workers have knowledge and appreciation of the impacts of colonization, violence, and trauma on 

individuals and communities. While this is not a case management position, the Client Support Worker assists 

clients in navigating the centre and its programs and services and on occasion provides support in accessing 

outside resources. Behavioural de-escalation is an almost daily feature of the role both inside the building and in 

the immediate perimeter, and the incumbent will have strong skills in crisis intervention, in developing rapport with 

clients, and in providing support while maintaining strong boundaries. The position provides backup to the Intake 

Worker and performs some scheduling/administrative duties. 


The successful candidate will have an undergraduate degree in a relevant discipline from a recognized university 

or some post-secondary education combined with significant experience in health promotion and/or community 

development. Your 3-5 years of experience in a community setting should include demonstrated knowledge of 

community resources, harm reduction, and supportive counselling. Proficiency in a language other than English, 

as well as personal/lived experience of drug use, homelessness and/or street involvement are assets. 


Compensation: $30.51/hr to $35.93/hr + 4% in lieu of vacation 


If you are interested in joining a creative and dedicated team to, we want to hear from you! Applicants, please 
send your resume and cover letter in a single document (MS Word or PDF format only). Please apply using the 
form at the bottom of the PQWCHC employment page: <a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a> 
 
Job ID: 2024-002 

 
Please also note that the successful candidate will be required to provide a police vulnerable sector 
check as a condition of employment, however strong consideration is made to the type of offense. 
Employment is conditional upon having had a COVID-19 vaccination(s) (as per Health Ontario) 14 days 
before starting employment. 
 

<a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a>

Client Support Workers – Relief

JOB POSTING 

 Full Time Regular Positions 
 All Sites 

Job ID: 2025- 061 
 

PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves 
and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage applications 
from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full 
compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Page 1 of 2 

 
Overdose Prevention Support Worker – LAUNCH 
Two (2) 1.0 FTE, Full-Time Regular Positions (35 hours/week) 
Bargaining Unit - UFCW Local 175 
 
Parkdale Queen West Community Health Centre (PQWCHC) is a dynamic, community-based health care 
organization that has historically served mid-west downtown Toronto, and now provides outreach services to 
across the entire city. Offering a broad range of services, including primary health care, dental care, harm 
reduction, health promotion, counselling, and community development programming, we are also committed to 
serving people who face barriers to health care, and we strive to reduce these barriers. PQWCHC is a multi-sited 
organization. 
 

We are seeking an experienced Overdose Prevention Support Worker who shares our passion for making a 
difference; you see this role as an opportunity to take the next step in your successful career while contributing to 
a vision of Inclusive Communities. Responsive Healthcare. Healthier Lives. 

Striving for excellence in client-centred care and education, you will work as part of the Mobile Covid and Harm 
Reduction Outreach Services (LAUNCH) team. In the role of a LAUNCH Overdose Prevention Support Worker, 
you will provide health information and support on safer injection and consumption, monitor clients for adverse 
reactions, assess, respond to, and support overdose events, and assist in the initiation of emergency responses, 
as necessary. As a member of the LAUNCH team you will assist in educating team members in areas relating to 
overdose response, infection prevention and safer drug consumption for purposes of increasing team capacity to 
support the needs of people who use drugs (PWUD) in All sites. 
 
The role of OPSW includes in situ harm reduction support for shelter residents self-isolating as per directions from 
Toronto Public Health, to prevent COVID transmission within the shelter system. OPSW’s will mobilize COVID 
response should the need to uplift a new isolation site(s) emerge and will abide and enforce strict infection control 
measures during overdose response. This position may also require flexibility to work late evenings, overnights, 
and weekends, as required by the covid isolation support function of the job. 
 
General Responsibilities: 
The OPSW works in tandem with Client Support Workers (CSW) and Harm Reduction Coordinators to assess risk 
factors in sheltering sites for development of effective overdose response strategies. The OPSW leads response 
to overdoses and facilitates drills and simulations for the LAUNCH team, shelter staff and community members. 
The OPSW is expected to facilitate prevention and response work in controlled and uncontrolled settings and is 
responsible for completing quality assurance on all equipment and provides safer injection education and safety 
planning to clients accessing LAUNCH services. The OPSW is responsible for capturing client encounters within 
an agency communication database. 
 
Qualifications: 

1. Undergraduate in a relevant discipline from a recognized university or some post-secondary education 
combined with significant experience in health promotion and/or community development or an equivalent 
of work/lived experience. 

2. 2-4 years working in overdose response capacity with people who use drugs, racialized populations, 
Indigenous peoples, people who engage in sex work, prisoners/ex-prisoners, people with mental health 
challenges, and people who have experienced trauma 

3. 3-5 years of experience in a community setting should include demonstrated knowledge of community 
resources, harm reduction, and supportive counselling 


 
 JOB POSTING 

 Full Time Regular Positions 
 All Sites 

Job ID: 2025- 061 
 

PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves 
and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage applications 
from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full 
compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Page 2 of 2 

 
4. Excellent written and verbal communication skills 
5. Extensive advocacy, crisis intervention and prevention, conflict resolution, and negotiation skills 
6. Ability to travel across the City of Toronto 
7. Ability to develop and implement harm reduction risk analysis assessments and overdose prevention and 

response protocols 
8. Demonstrated ability to work with multi-disciplinary teams. 
9. Experience with overdose prevention and responding to overdose emergencies 
10. Proficiency in a language other than English, as well as personal/lived experience of drug use, 

homelessness and/or street involvement are assets. 

Compensation: $55,536 to $65,397 per annum, plus Group Benefits and HOOPP (Health Care of Ontario 
Pension Plan). 

If you are interested in joining in a creative and dedicated team, we want to hear from you! Applicants, please 
send your resume and cover letter in a single document (MS Word or PDF format only). Please apply using the 
form at the bottom of the PQWCHC employment page: <a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a> 

Job ID: Job ID: 2025- 061 

Please also note that the successful candidate will be required to provide a police vulnerable sector check as a 
condition of employment, however strong consideration is made to the type of offense. Employment is conditional 
upon having had a COVID-19 vaccination(s) (as per Health Ontario) 14 days before starting employment

25 Parkdale Queen West CHC Jobs