field_remote_option

field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

DATE:&nbsp;November 14, 2025CLOSING DATE:&nbsp;November 28, 2025 LOCATION:&nbsp;Toronto, ON -&nbsp;Transitional Age Youth&nbsp;(TAY) COMPENSATION:&nbsp;$24.24/hr WORK TYPE:&nbsp;Onsite JOB ID:&nbsp;10417958Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.Job Summary The Peer Support Worker position is open to those who have lived experience with mental health and/or addiction and have gone through a process of recovery. The peer mentor is responsible to use their lived experience to assist others in the recovery process and to navigate the mental health and addiction systems. This would be accomplished through a variety of activities such as group facilitation, individual support with appointments and structured positive relationship building.&nbsp;The Peer Support Worker supports the collaboration between LOFT and Thorncliffe Park- Youth Wellness Hub ON (YWHO). The Peer Support Worker role will work in collaboration with the partners at the YWHO site located on Overlea Blvd Toronto, and will also work at the TAY hub, located on Bloor Street West. The Peer Support Worker will have a unique role collaborating with the community and other health and social service providers. The peer support worker shall provide 1:1 peer support and help co-facilitate these groups for youth. The program requires availability to work evenings and Saturdays.Youth Wellness Hubs Ontario (YWHO) aims to bring integrated low barrier services to youth (12-25) and their families/caregivers. YWHO is improving Ontario’s mental health and addiction landscape for youth and their families by providing rapid access to mental health and substance use services as well as clear referral pathways to interdisciplinary team and community supports.What You Will Do<ul><li>To accompany clients to various appointments in the community.</li><li>Help with goal setting, problem solving and emotional support</li><li>Work in collaboration with other program staff and community partners</li><li>Contribute to program development and implementation.</li><li>Facilitate and co-facilitate mental health/recovery/treatment groups.</li><li>Have up-to date knowledge of local resources. Assist with referrals to support as needed.</li><li>To help ensure that clients are connecting with caseworkers and caseworkers with clients.</li><li>Supports a regular number of clients by meeting in the community</li><li>Establishing a supportive relationship, always</li><li>Guide clients to make choices that promote safety, wellness and recovery.</li><li>Positive role model and encouragement of others in the recovery process</li><li>Assist with drop-in programs at various city locations</li><li>Attend training sessions and group meetings</li><li>Have regular supervision with director or senior staff</li><li>Prepare and dismantle group/including light cleaning and trash removal</li><li>Positively contribute to the TAY program by providing back-up support for other staff and by engaging in collaborative team activities.</li></ul>What You Bring: Must Haves<ul><li>Completion of peer training.</li><li>Experience/knowledge of mental health/ addictions systems.</li><li>Solid working knowledge of recovery principles.</li><li>Knowledge of local community mental health services including formal and informal supports.</li><li>Some experience in peer support counselling.</li><li>Strong interpersonal and communication skills.</li><li>Strong ability to work independently and on a team.</li><li>Enthusiastic problem solver, positive conflict resolution and goal setting practices.</li><li>Proficient computer skills.</li><li>Flexible availability: weekend work and some evenings may be required with advanced notice.</li></ul>Nice-to-Haves<ul><li>Knowledge/experience with Dialectical Behavior Therapy (DBT) is an asset.</li><li>Understanding of harm reduction, cultural competency and anti-oppression framework</li></ul>Work Environment:Walk up and down stairs, physically able to assist client with daily living activities, 10%-20% travel to different locations with transit and/or own vehicle, outdoor travel, lifting objects up to 50 lbs.What We Offer<ul><li>E-learning program available all year round</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note: A satisfactory vulnerable sector check (VSC) is also required.

LOFT Community Services

Peer Support Worker_Relief

​&nbsp;DATE:&nbsp;November 13, 2025​&nbsp; CLOSING DATE:&nbsp;November 20, 2025&nbsp; LOCATION: Toronto, ON - Financial Operations&nbsp; COMPENSATION:&nbsp;$49,300 - $51,528 Annually Prorated&nbsp; WORK TYPE: Onsite&nbsp; Vacancies: 2&nbsp;&nbsp; Job ID:&nbsp;10414143&nbsp; Who We Are&nbsp; LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.&nbsp; Job Summary&nbsp; The Accounts Payable Analyst is responsible for ensuring the timely and accurate processing of accounts payable. Accounts Payable is responsible for ensuring that all requests for payment are properly authorized and supported with appropriate documentation.&nbsp; In addition, it is critical that this individual reviews expenditures in order to ensure that they are in compliance with budgets and recorded properly in the organization's books and records.&nbsp; **Please note that this is a 5-day on-site position**&nbsp; What You Will Do<ul><li>Process Accounts Payable included but not limited to vendor invoices, petty cash, and employee expense claims and rent cheques.</li><li>Prepare urgent cheques as required.</li><li>Access and download all electrical, gas, bell, internet, cable, and other invoices that are obtained online from various vendors.</li><li>Obtain and match all receipts paid on various credit cards (VISA, Loblaw’s, gas cards, etc.) Once all receipts are matched, they are to code and process the information for payment.</li><li>Forward all invoices that require approval to the correct manager via the Paper Save software.</li><li>Ensure that all invoices that they process are legitimate, correctly coded, properly authorized and within LOFT’s expense and procurement policy.</li><li>Code or/and verify coding if already provided by an approver to ensure the following:<ul><li>Correct calculation of HST rebate</li><li>Amounts calculated and assigned to other expensed items in the invoice are correct.</li><li>Correct information (Vendor name, amount owed, etc.) has been assigned to the invoice.</li></ul></li><li>Ensure that invoice information is uploaded correctly into the accounting software (Great Plains) for payment process.</li><li>Ensure cheques and/or EFT processing is correct and accurate. Ensure vendors are paid promptly.</li><li>Maintain computerized vendor file.</li><li>Contact program director or person approving the invoices where adjustments or corrections are required.</li><li>For vendors who are not paid by EFT, maintain the accounts payable files for purchases.</li><li>Maintain contract agreement files for recurring services.</li><li>Reconcile Vendor statements and follow up with vendors when it is necessary to ensure that vendor’s records remain current.</li><li>Perform other duties as necessary</li></ul>What You Bring&nbsp; Must Haves<ul><li>Minimum one- two year of accounting&nbsp;experience required.</li><li>One year experience in computerized financial environments</li><li>Excellent oral and written communication skills</li><li>Detail-oriented and strong organizational skills.</li><li>Ability to work with minimal supervision</li><li>Ability to set priorities and meet deadlines.</li><li>Ability to work effectively within a team environment</li></ul>Nice-to-Haves<ul><li>Experience with MS Dynamics Great Plains, Paper Save and MS Office specifically, Word and Outlook</li></ul>Work Environment<ul><li>Combination of walking and sitting for a long period of time.</li><li>Ability to use office equipment and computers.</li><li>Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds</li><li>Ability to work at a desk, conference table or in a meetings of various configuration</li></ul>What We Offer<ul><li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li><li>Defined Benefits Pensions Plan</li><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li><li>Tuition reimbursement program</li><li>Maternity-leave and Parental leave top up program</li></ul>Our Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who reflects that diversity. At LOFT, we hold the deep belief that skills and expertise can be cultivated in various ways. Therefore, even if you don't perfectly align with every listed criterion but feel you could flourish in this role, we highly encourage you to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; &nbsp;​

Accounts Payable Analyst_FT-Perm

​DATE:&nbsp;November 13, 2025​&nbsp; CLOSING DATE: November 27, 2025&nbsp; LOCATION: Toronto, ON -&nbsp;Central Toronto Supportive Housing Services&nbsp; COMPENSATION: $55,239 - $67,560&nbsp;Annually Prorated&nbsp; CONTRACT DURATION:&nbsp;12 months&nbsp;&nbsp; WORK TYPE:&nbsp;Onsite&nbsp; JOB ID:&nbsp;10410998Who We Are:&nbsp; LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.&nbsp; Job Summary&nbsp; To create a support network and link consumers living with mental illnesses in a Program residence or independently in the community, to community services. To provide a range&nbsp; of assistance and support. As a Community Support Worker, you will be part of a team that co-ordinates a support network and linkages for adults with complex mental health, health and addiction challenges living in scattered units across the GTA, with the focus being central Toronto. A key component of this position is building a support network of community resources that will enable the individual to increase their independence, dignity and self-respect. The role will require direct service and support to clients in area such as housing, activities of daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.&nbsp; What You Will Do:&nbsp; Through a team-oriented approach, the position attempts to empower the client, thereby increasing their independence, dignity and self-respect in a safe and secure environment, by:<ul><li>Participating in the intake process for clients referred to the program; conducting an assessment with the individual, help to determine their daily living needs and working together to develop a plan of support and recovery</li><li>Supporting the personal journey of each individual by building a rapport. Supporting and establishing a plan with each person to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting, for increasing their awareness of safety issues and for ensuring that residents receive adequate assistance in various aspects of their life.</li><li>Establishing a holistic support network of social, family, spiritual, community medical and psychiatric links and resources, assisting the individual so that the linkages are maintained through non-intrusive follow-up, reminders and by occasionally accompanying clients on their appointments; providing 24 hour crisis support on a rotational basis through a pager or similar system.</li><li>Supporting self-advocacy and advocating on behalf of the client in navigating the social services and health care systems and ensuring accessibility and availability of services; promoting and enhancing the services of the program and the image of the agency as a representative with external agencies and other professionals; mediating issues or conflicts between residents, or residents and neighbours, teaching conflict resolution; following-up on issues to ensure resolution.</li><li>Encouraging individual participation and participating in house meetings, resident association activities or other group activities which promote the wellbeing of the residents and the smooth operation of the house; conducting resident group meetings; maintaining a general awareness of the activities or whereabouts of residents in the house, identifying issues, communicating or noting incidents for director as required; collecting rents, preparing bank deposits and monitoring petty cash.</li><li>Assisting in the administration of the program by completing and maintaining the required records or statistics such as resident files, rent geared to income files, activity sheets, reports, etc. In accordance with established procedures; participating actively as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff; providing other related assistance as required.</li></ul>What You Bring:&nbsp; Must Haves<ul><li>An excellent understanding of harm reduction, and psychosocial rehabilitation / Recovery principles as acquired through a relevant degree/diploma in human services</li><li>At least three years of experience working with the client population in order to apply the theories to practical settings.</li><li>Knowledge of the issues faced by adults with mental health and or addiction or homelessness.</li><li>An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.</li><li>Knowledge of local community agencies and other professional services available for the client group is essential.</li><li>Experience in working as part of a team of professionals, and in conducting meetings or facilitating groups.</li><li>Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.</li><li>Good intake assessment, crisis intervention, advocacy and problem-solving skills.</li><li>Computer literacy sufficient to produce and maintain files, records or statistical information.</li><li>Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients</li><li>May be required to be on after-hours on call, on a rotating schedule.</li><li>Will be required to work in resident rooms and may be exposed to secondhand smoke.</li><li>Travel in all weather, required to go up and down stairs, travel to several community locations daily</li></ul>Work Environment:&nbsp; Will be required to work in resident rooms and may be exposed to second hand smoke.&nbsp; Travel in all weather, required to go up and down stairs, travel to several community locations daily&nbsp; Frequent travel will be required.&nbsp;&nbsp;What We Offer<ul><li>E-learning program available all year around</li><li>Starting vacation time above minimum standard</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp;

Community Support Worker_FT-Contract

DATE: November 12, 2025 CLOSING DATE:&nbsp;November 26, 2025&nbsp; LOCATION:&nbsp;Toronto, ON – Railside COMPENSATION: $55,239 - $67,560 Annually prorated CONTRACT DURATION:&nbsp;Ends on&nbsp;March 31, 2026 VACANCY: 1 WORK TYPE:&nbsp;Onsite Job ID:&nbsp;10411774 Who We Are:LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.&nbsp;Job Summary:The Case Manager serves individuals with serious and persistent mental illness, health and addictions issues in the community. The position provides hands on case management services to assist individuals to make the changes in their lives that they desire in order to increase their quality of life. The position works within a Recovery and Housing First philosophy, to assess needs, develop a housing and service plan, secure desired housing, teach life skills, access community resources and supports, link to appropriate services and develop a crisis prevention/intervention plan. The position provides access to a range of team members including a psychiatrist who will work cooperatively to assess, plan, treat and support clients.What You Will Do:<ul><li>Develop a plan of support and recovery which includes identifying priorities and goals, in conjunction with client, other professionals, areas identified through initial intake and OCAN’s;</li><li>Promote the personal empowerment of each individual through coaching, mentoring and support, thereby enabling each to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting; developing strategies and establishing a plan for maintaining these daily activities;</li><li>Establish and co-ordinate a support network of social, family, medical, psychiatric and other community links;</li><li>Develop a coordinated care plan as appropriate.</li><li>Provide crisis intervention/management and assist in the development of crisis plans with clients;</li><li>Promote the services of the program and the image of the agency as a representative with clients, families, other supports, external agencies and others in a professional manner that reflects favourably on the organization</li><li>Mediate issues or conflicts between residents, or residents and neighbours, teaching conflict resolution; following-up on issues to ensure resolution;</li><li>Participate in planning, organising, promoting and conducting events for the clients in an effort to address their social needs and prevent isolation; maintain a general awareness of community events and activities to also meet these needs;</li><li>Participate in the administration of the program by completing and maintaining the required records, assessments or statistics such as client files in accordance with established procedures;</li><li>Participate as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff, students or volunteers; providing other related assistance as required.</li><li>Frequent travel will be required;</li></ul>What You Bring: Must Haves<ul><li>A degree/diploma in health care/social services or other related field with a minimum of three years relevant experience in the mental health and addiction sectors</li><li>Minimum three&nbsp;years progressive experience in the adult mental health case management services sector</li><li> Knowledge of the issues faced by adults with mental illness, addictions, physical health concerns, and homelessness.</li><li>An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.</li><li>Knowledge of local community agencies and other professional services available for the client group is essential. </li><li>Knowledge of psychosocial rehabilitation principles and practices, including an understanding of the philosophy of Recovery</li><li>Demonstrated understanding and sensitivity to diversity issues</li><li>Experience working with individuals experiencing homelessness and experience with the Housing First approach</li><li>Excellent interpersonal skills, sound knowledge of supportive counseling skills and the ability to form relationships with marginalized individuals</li><li>Knowledge of concurrent disorders and experience with harm reduction strategies and the continuum of addiction services</li><li>Ability to structure time, develop work priorities independently, and meet program expectations with regard to documenting interventions</li><li>Knowledge of community resources for mental health and substance use</li><li>Knowledge of community resources for housing, supportive housing and shelter</li><li>Ability to work closely with teammates and participate effectively as part of the larger program and organization</li><li>Demonstrated excellent documentation skills</li><li>Valid Standard First Aid and CPR/AED</li><li>Must possess a valid driver’s license, insurance to transport clients and a reliable vehicle in order to travel;</li></ul>Nice-to-Haves<ul><li>Understanding of cultural competency and anti-oppression framework</li><li>Reflective of a multi-barriered group, as serviced by the program, a strong asset</li><li>Ability to communicate in a different language, an asset.</li></ul>Work Environment:<ul><li>Frequent travel to Program Sites.</li><li>Since the workplace involves working in resident/tenant member’s own homes, staff may be subjected to secondhand smoke while performing their job duties.</li></ul>What We Offer:<ul><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note: A satisfactory vulnerable sector check (VSC) is also required.

Case Manager_FT-Cont

DATE:&nbsp;November 10, 2025 CLOSING DATE:&nbsp;November 17, 2025 LOCATION: Toronto, ON –&nbsp;North Toronto Seniors Services - Pine Villa COMPENSATION: $81,607 - $95,832 Annually Prorated CONTRACT DURATION: 3 Months WORK TYPE:&nbsp;Onsite Job ID:&nbsp;10377135 &nbsp; Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. Job Summary The Program Manager oversees the administration, management, operations, coordination, and delivery of all consumer services for a LOFT Community Service Program, and its multiple locations, in accordance with the established philosophy and policies of LOFT and government regulatory agencies.The Program Manager is responsible for the overall direction, coordination, and supervision of staff, including training and development programs. The Program Manager establishes and maintains effective client and community relations, combined with a strong advocacy role to meet the varied needs of the program in liaison with LOFT Community Services. What You Will Do&nbsp;Program Management and Operation<ul><li>Plans, develops and implements the Program’s content, scope, priorities and deliverables, ensures the incorporation of agency ideals, policies, procedures, and funder expectations.</li><li>Establishes Program operational parameters, staffing models, fiscal and service quality policies, procedures and standards in conjunction with their Senior Program Manager.</li><li>Ensure DEI practices are embedded in clinical practices, policy and interventions.</li><li>Prepares annual service plans with input from a variety of sources.</li><li>Develops program manuals and client documentation practices for the Program conjunction with their Senior Program Manager.</li><li>Monitors and evaluates program performance and service delivery models, conducts planning and evaluation initiatives conjunction with their Senior Program Manager.</li><li>Develops and implements projects within the program’s mandate in response to client needs.</li><li>Develops and maintains a positive social environment within the Program that is consistent with the overall objectives, policies and criteria for clients as established by LOFT.</li><li>Responsible for the overall direction, coordination, and supervision, training, development, and performance management of all Program staff, ensuring that an antiracism, anti-oppression lens is applied.</li><li>Supervises Program staff and provides team leadership to establish a healthy supportive working environment consistent with LOFT’s operating principles.</li><li>Participates in regular on-call coverage with other LOFT Community Services management to ensure leadership coverage across all Programs and services.</li><li>Responsible for the selection and hiring of all Program staff, ensuring that processes are in alignment with equity and anti-racism principles.</li><li>Monitors and ensures Program compliance with licensing, funder requirements, employment legislation, safety codes and organizational operating principles.</li><li>Oversees and monitors Occupational Health and Safety and ensures that standards are being met.</li><li>Oversees infection control, and food service practices in conjunction with local public health.</li><li>Investigates and reports on a variety of incidents or serious occurrences.</li><li>Determines the impact of changes within immediate community on the Program and its operations and responds proactively to these changes.</li></ul>Client Care<ul><li>Oversees the administration, management, operations, coordination, and delivery of all client services at the Program.</li><li>Oversees the planning and creation of all client care plans at the Program.</li><li>Advocates on behalf of the client group within the community.</li><li>Serve as an advocate and facilitator for clients pertaining to the services and supports they require.</li><li>Maintains regular contact with residents and responds to client concerns, input and feedback.</li><li>Promotes client participation and partnership in the operation of the Program.</li><li>Remains up to date on mental health initiatives, environmental factors, socio-economic conditions, available social services, and other issues faced by LOFT’s clients.</li></ul>Financial Responsibility<ul><li>Oversees the administration, management, and coordination of all Program Financial Resources.</li><li>Determines spending priorities and oversees expenditures according to approved Program budgetary allocations.</li><li>Maintains Program occupancy rates based on funding requirements.</li><li>Establishes and implements Program fiscal control practices.</li><li>Assists LOFT’s Finance department in formulation of the Program’s budget and the annual budget submission to funders.</li><li>Identifies or cultivates new sources of funding, liaises with funders, assists with preparation of funding proposals.</li><li>Reviews monthly petty cash, staff expense claims, timesheets, and other payroll information in a timely fashion.</li><li>Ensures the proper collection, recording and submission of resident housing charges.</li></ul>Information Responsibility<ul><li>Oversees the administration, management, and operations of all Information Resources at the Program.</li><li>Overall responsibility for the storing, sharing and use of confidential client data at the Program.</li><li>Maintains current and accurate records of care services and documented behaviours for all clients served by the Program in accordance with established procedures.</li></ul>Material Responsibility<ul><li>Overall responsibility for all Program locations including facilities, equipment, vehicles, and other LOFT property.</li><li>Oversees licensing, inspections, upkeep, fire/safety regulations standards, and maintenance for all Program locations, equipment, vehicles, and other LOFT property.</li><li>Reports building and maintenance issues to Facilities Management in a timely manner.</li><li>Provides direct service to clients, including on-call backup to staff, crisis intervention, conflict resolution, and counselling.</li><li>Scope of work subject to change.</li><li>Other duties as assigned by Director, Community and Health Services.</li></ul>What You Bring: Must Haves<ul><li>Post-secondary degree in Human Services or equivalent</li><li>A minimum of five years of experience in direct service work.</li><li>A minimum of three years of experience in program administration/management including service delivery, program development, staff supervision, budged administration, and liaison with community partners.</li><li>Experience in the planning and delivery of direct services in accordance with Psychosocial Rehabilitation Principles.</li><li>Experience in facilitating and driving quality improvement and ensuring excellence in standards of service.</li><li>Experience in the delivery of personal support services and services to seniors.</li><li>Extensive knowledge and understanding of mental health and mental health initiatives and of the types of issues faced by disadvantaged adults including: substance abuse, racism, discrimination, homelessness, unemployment, and social isolation caused by lack of education, poverty, illness or age.</li><li>Knowledge of the environmental, socio-economic conditions in the community, the social services provided by all three levels of government and of the services provided by other community agencies.</li><li>Understanding of cultural competency and anti-oppression framework.</li><li>Knowledge of the challenges of delivering community based supportive housing for consumers with special needs, vulnerable persons with special needs, mental health and socially disadvantaged individuals.</li><li>Knowledge of Psychosocial Rehabilitation Principles (PSR) with the ability to put them into practice.</li><li>Knowledge of the Tenant Protection Act, and tenant rights and obligations.</li><li>Knowledge and understanding of statutes and regulations governing non-profit housing, social and health issues and fire/safety requirements</li><li>Computer literate and able to use Microsoft Office software, write clear concise reports, and use provincial common assessment tools.</li><li>Demonstrated team leadership ability to manage, team build, and coach staff on an individual and program team level.</li><li>Excellent interpersonal, communication, advocacy, mediation, and group dynamics skills are required to engage consumers, funders, community groups, the public, and the media.</li><li>Ability to represent LOFT and promote the Program and organization through public speaking engagements, liaison with other community and government agencies or institutions.</li><li>Ability to establish and maintain effective relationships with external agencies, stakeholders, and community groups.</li><li>Ability to disseminate complex information, persuade, influence, teach, counsel; employ tact, and courtesy for handling difficult situations.</li><li>Proven skill in analytical decision making, program planning, implementation, evaluation and project&nbsp;management.</li><li>Ability to adapt quickly to changing priorities and intervene in urgent situations.</li><li>Proven ability to make sound risk assessment and mitigation decisions with a moderate level of&nbsp;independence.</li><li>Ability to delegate and escalate in urgent situations.</li><li>Proven ability to make informed and timely decisions that will affect multiple Program locations.</li><li>Regularly identifies alternative approaches and solutions to resolve various problems or situations within the Program.</li></ul>Work Environment:<ul><li>Exposure to angry/hostile persons from time to time.</li><li>Frequent distractions, and multiple shifting demands.</li><li>May be required to be on-call as emergency contact for after hours</li><li>Staff will be required to work in resident rooms and may be exposed to second hand smoke.</li><li>Occasional outdoor travel in all weather to different locations with transit and/or own vehicle.</li><li>Combination of walking, sitting, and using office equipment and computers.</li><li>Physically able to assist client with daily living activities.</li><li>Physically able to perform demanding body mechanics (e.g. lifting, transferring, etc.).</li></ul>What We Offer:<ul><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and InclusionLOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note: A satisfactory vulnerable sector check (VSC) is also required.

Program Manager_FT-Contract

DATE:&nbsp; November 10, 2025 CLOSING DATE:&nbsp;November 24, 2025&nbsp; LOCATION:&nbsp;Aurora, ON – BSS Mobile Team COMPENSATION: $52,109 - $53,400 Annually Prorated CONTRACT DURATION:&nbsp;Until April 30, 2025 VACANCY:&nbsp;1 WORK TYPE:&nbsp;In Person/Mobile Job ID: 10405636&nbsp;LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.Job Summary The Behaviour Personal Support Worker, Behavioural Support Services Mobile Support Team (BSS-MST), is part of a team that provides assessment, strategy development, education and support to older adults who are demonstrating responsive behaviours that may be associated with various types of dementia, mental health, addictions, or other neurological conditions who live in various community settings within York Region / South Simcoe. Working with a team of other professionals, the BPSW will enhance the quality of life for clients with responsive behaviours in community settings by developing and implementing person centered strategies to mitigate responsive behaviours. This position will also assist in the assessment and development of a Behavioural Support Plan.&nbsp; &nbsp;In addition, the BPSW will assist and provide training for clients, families and other on-going care partners. What You Will Do:<ul><li>Act as the Primary PSW for assigned person(s) served. Follow the weekly schedule of required visits;</li><li>Perform and record complete and accurate observation of the person served and their responsive behaviour during initial 2-week period after being enrolled in the program. Assist in identifying triggers for the responsive behaviour;</li><li>Documents activity according to agency standards in client information system and reports observational data using specified tools (BSO Questionnaire etc.);</li><li>Offers suggestions to the development of individual Behavioural Support Plan with special emphasis on strategies to manage responsive behaviours;</li><li>Actively practice the suggested interventions and continually adapt the interventions and strategies to ensure the best possible outcome for mitigating the responsive behaviours;</li><li>Accepts direction from the Psychogeriatric Case Manager regarding the Behavioural Support Plan and scheduling of visits to the person served;</li><li>Model the effective interventions/strategies to ongoing care partners, caregivers and/or family members using peer-to- peer mentoring;</li><li>Attend Behavioural Support Plan meetings/Discharge meetings with on going care partners and families;</li><li>Participates in multi-disciplinary conferences, care conferences for the person served, and staff development conferences;</li><li>Actively assist and support the transition of persons served&nbsp;to their next care destination</li><li>Works in compliance with the Health and Safety Act and its regulations in performing duties in a safe manner and follows all health and safety policies, procedures and legislation;</li><li>Follows standard infection control practices and enhanced precautions as instructed;</li><li>Complete other duties, from time to time, as assigned by the Associate Director and/or Program Manager.</li></ul>What You Bring: Must Haves<ul><li>Completion of post-secondary education in Human Services (i.e. Personal Support&nbsp;Worker Certificate, Health Care Aide Certificate, Registered Practical Nurse&nbsp;Certificate);</li><li>Experience with vulnerable, older adults and seniors with serious mental&nbsp;illness, cognitive and addiction challenges who exhibit responsive&nbsp;behaviours;</li><li>Knowledge of GPA, P.I.E.C.E.S., U-First or willingness to receive such&nbsp;training;</li><li>Sound understanding of and commitment to the principles of the&nbsp;Behavioural Supports Ontario Project;</li><li>Knowledge and proven experience working with clients in a PSR&nbsp;(Psychosocial Rehabilitation) approach;</li><li>Ability to organize and work with individuals and groups in the areas of&nbsp;assessment, problem solving and crisis management;</li><li>Ability to interact with clients in a positive and supportive manner;</li><li>Physically able to perform demanding body mechanics (i.e. lifting,&nbsp;transferring, etc.);</li><li>First Aid and CPR certification;</li><li>Good oral and written skills; excellent computer skills; ability to follow&nbsp;written and verbal instructions;</li><li>Ability to work effectively in a team environment;</li><li>Demonstrated effectiveness working with minimal supervision with</li><li>proven reliability and trustworthiness;&nbsp;required;</li><li>Valid driver's license and access to own vehicle is required</li></ul>What We Offer:&nbsp;&nbsp;<ul><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership with the Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who reflects that diversity. At LOFT, we hold the deep belief that skills and expertise can be cultivated in various ways. Therefore, even if you don't perfectly align with every listed criterion but feel you could flourish in this role, we highly encourage you to apply. Note: A satisfactory vulnerable sector check (VSC) is also required.

Behavioural Support Personal Support Worker_FT-Cont

DATE:&nbsp;November 7, 2025CLOSING DATE:&nbsp;November 21, 2025LOCATION:&nbsp;Toronto, ON – Mount DennisCOMPENSATION:&nbsp;$55,239 - $67,560 Annually ProratedCONTRACT DURATION:&nbsp;6 monthsVACANCY:&nbsp;1WORK TYPE:&nbsp;OnsiteJob ID:&nbsp;10404612Who We Are:LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.Job Summary:The Case Manager serves individuals with serious and persistent mental illness, health and addictions issues who are homeless or recently housed. The position provides hands on case management services to assist individuals to make the changes in their lives that they desire in order to increase their quality of life. The position works within a Recovery and Housing First philosophy, to assess needs, develop a housing and service plan, secure desired housing, teach life skills, access community resources and supports, link to appropriate services and develop a crisis prevention/intervention plan. The position provides access to a range of team members including a psychiatrist who will work cooperatively to assess, plan, treat and support clients.Mount Dennis&nbsp;Program provides services to adults 18 years and older with mental health and substance use challenges, living in Toronto Community Housing in the Humber Blvd area. Supports range from Activities of Daily Living, Case Management and Social Recreational activities, including a monthly Food Bank in partnership with Daily Bread, with the goal of community development and engagement, along with personal empowerment.What You Will Do:<ul><li>Develop a plan of support and recovery which includes &nbsp;identifying priorities and goals, in conjunction with client, other professionals, areas identified through initial intake and OCAN’s;</li><li>Promote the personal empowerment of each individual through coaching, mentoring and support, thereby enabling each to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting; developing strategies and establishing a plan for maintaining these daily activities;</li><li>Establish and co-ordinate a support network of social, family, medical, psychiatric and other community links. Develop a coordinated care plan as appropriate.</li><li>Provide crisis intervention/management and assist in the development of crisis plans with clients;</li><li>Develop a coordinated care plan as appropriate.</li><li>Promote the services of the program and the image of the agency as a representative with clients, families, other supports, external agencies and others in a professional manner that reflects favourably on the organization LOFT Community Services Job Description</li><li>Mediate issues or conflicts between residents, or residents and neighbours, teaching conflict resolution; following-up on issues to ensure resolution;</li><li>Participate in planning, organizing, promoting and conducting events for the clients in an effort to address their social needs and prevent isolation; maintain a general awareness of community events and activities to also meet these needs;</li><li>Participate in the administration of the program by completing and maintaining the required records, assessments or statistics such as client files in accordance with established procedures;</li><li>Participate as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff, students or volunteers; providing other related assistance as required;</li><li>Frequent travel will be required;</li></ul>What You Bring:Must Haves<ul><li>A degree/diploma in health care/social services or other related field with a minimum of three years relevant experience in the mental health and addiction sectors</li><li>Minimum three&nbsp;years progressive experience in the adult mental health case management services sector</li><li>Knowledge of psychosocial rehabilitation principles and practices, including an understanding of the philosophy of Recovery</li><li>Demonstrated understanding and sensitivity to diversity issues</li><li>Experience working with individuals experiencing homelessness and experience with the Housing First approach</li><li>Excellent interpersonal skills, sound knowledge of supportive counseling skills and the ability to form relationships with marginalized individuals</li><li>Knowledge of concurrent disorders and experience with harm reduction strategies and the continuum of addiction services</li><li>Ability to structure time, develop work priorities independently, and meet program expectations with regard to documenting interventions</li><li>Knowledge of community resources for mental health and substance use</li><li>Knowledge of community resources for housing, supportive housing and shelter</li><li>Ability to work closely with teammates and participate effectively as part of the larger program and organization</li><li>Demonstrated excellent documentation skills</li><li>Valid Standard First Aid and CPR/AED</li></ul>Nice-to-Haves<ul><li>Ability to work effectively in a team environment</li><li>Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness</li><li>Ability to communicate in a different language, an asset.</li><li>A valid driver’s license, insurance&nbsp;and access to a vehicle are assets.</li></ul><h3>What We Offer:</h3><ul><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note: A satisfactory vulnerable sector check (VSC) is also required.

Case Manager_FT-Contract

DATE:&nbsp; November 7, 2025&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;CLOSING DATE:&nbsp;November 21, 2025&nbsp;LOCATION: Toronto, ON - Dunn AveCOMPENSATION:&nbsp;$55,239&nbsp;- $67,560&nbsp;Annually ProratedWORK TYPE:&nbsp;OnsiteJob ID:&nbsp;10400385Who We Are:LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.Job SummaryAs a Case Manager,&nbsp;Psychogeriatric, you will be part of a team that co-ordinates a support network and linkages for older adult and seniors with serious mental illness and other challenges (e.g., addictions). A key component of this position is building a support network of community resources that will enable the individual to increase their independence, dignity, and self-respect. This is a permanent full-time role that will require direct service and support to clients in area such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.What You Will Do<ul><li>Assists clients in the development and implementation of a care plan tailored to the client’s needs and issues designed to improve quality of life. Identify and refer to resources specific to those needs and issues.</li><li>Act as a liaison and client advocate among those involved with the client’s care including family, other caregivers, medical and other multi-disciplinary providers.</li><li>Conduct assessments such as RAI and OCAN and provide timely and accurate record keeping and reports as required.</li><li>Provide supportive counselling or referral and linkages to health care, programs, or service providers.</li><li>Provide crisis management/intervention and assist in the development of crisis plans for clients.</li><li>Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles.</li><li>Maintain strict confidentiality and follow all other required policies and procedures.</li><li>Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favourably on the organization.</li><li>Attend and actively participate in all required training.</li><li>Liaise, collaborate and coordinate with other&nbsp;professionals, service providers and partners</li><li>Complete other duties, from time to time, as assigned by the Coordinator and/or Program Director.</li></ul>What You BringMust Haves<ul><li>Completion of&nbsp;a diploma/degree in Social Services/Human Services or equivalent;</li><li>Minimum three years related experience in providing support to vulnerable seniors and older adults with responsive behaviours related to mental illness, addictions, dementia or other neurological conditions;</li><li>Group counselling related to mental health, addictions, and related issues.</li><li>Knowledge of community resources and support</li><li>An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with client on goals/priorities.</li><li>Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills</li><li>Good oral and written communication skills and computer literacy, including MS word and Excel.</li><li>Counselling, responding and assessment skills.</li><li>Creativity and flexibility to approaches.</li><li>Ability to work effectively as part of a team and interact with workers from a variety of agencies.</li><li>Understanding of cultural competency and framework</li></ul>Nice-to- Haves<ul><li>Advanced knowledge in&nbsp;Gerontology is an asset.</li><li>Ability to communicate in a different language, is an asset.</li><li>Good computer skills and experience working with client information systems are assets.</li><li>Prior case management and/or care coordination experience is&nbsp;an asset.</li></ul>Work Environment:<ul><li>Staff will be required to work in client’s own homes and may&nbsp;therefore be exposed to secondhand smoke.</li><li>Occasional&nbsp;evening and weekend hours may be required.</li><li>Frequent travel&nbsp;will be required.&nbsp;</li></ul>What We Offer<ul><li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li><li>Defined Benefits Pensions Plan</li><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li><li>Tuition reimbursement program</li><li>Maternity-leave and parental top up program</li></ul>Our Commitment to Diversity and InclusionLOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note: A satisfactory vulnerable sector check (VSC) is also required.

Case Manager, Psychogeriatric_FT-Perm

DATE:&nbsp;November 07, 2025 CLOSING DATE:&nbsp;November 21 , 2025 LOCATION: Toronto, ON -&nbsp;TAY Co-ops and Supportive Housing&nbsp; COMPENSATION:&nbsp;$55,239 - $67,560 Annually Prorated WORK TYPE: Onsite&nbsp; Job ID:&nbsp;10403181 Who We Are LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately&nbsp;20,573&nbsp; annually and providing&nbsp;1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. Job Summary To create a support network and link consumers living with mental illnesses in a Program residence or independently in the community, to community services. To provide a range of assistance and support. Note: This position may involve work on evening/weekends. What You Will Do LOFT provides services for youth who are transitioning from Youth in Care model to securing/sustaining community-based housing. Through a team oriented approach, the position attempts to empower the client, thereby increasing their independence, dignity and self-respect in a safe and secure environment, by:<ul><li>Participating in the intake process for clients referred to the program; conducting an assessment with the individual, help to determine their daily living needs and working together to develop a plan of support and recovery</li><li>Supporting the personal journey of each individual by building a rapport. Supporting and establishing a plan with each person to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting, for increasing their awareness of safety issues and for ensuring that residents receive adequate assistance in various aspects of their life;</li><li>Establishing a holistic support network of social, family, spiritual, community medical and psychiatric links and resources, assisting the individual so that the linkages are maintained through non-intrusive follow-up, reminders and by occasionally accompanying clients on their appointments; providing 24 hour crisis support on a rotational basis through a pager or similar system;</li><li>Supporting self-advocacy and advocating on behalf of the client in navigating the social services and health care systems and ensuring accessibility and availability of services; promoting and enhancing the services of the program and the image of the agency as a representative with external agencies and other professionals; mediating issues or conflicts between residents, or residents and neighbours, teaching conflict resolution; following-up on issues to ensure resolution;</li><li>Encouraging individual participation and participating in house meetings, resident association activities or other group activities which promote the wellbeing of the residents and the smooth operation of the house; conducting resident group meetings; maintaining a general awareness of the activities or whereabouts of residents in the house, identifying issues, communicating or noting incidents for director as required; collecting rents, preparing bank deposits and monitoring petty cash;</li><li>Assisting in the administration of the program by completing and maintaining the required records or statistics such as resident files, rent geared to income files, activity sheets, reports, etc. In accordance with established procedures; participating actively as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff; providing other related assistance as required.</li></ul>What You Bring: Must Haves<ul><li>An excellent understanding of harm reduction, and psychosocial rehabilitation / Recovery principles as acquired through a relevant degree/diploma in human services</li><li>At least three years of experience working with the client population in order to apply the theories to practical settings.</li><li>Knowledge of the issues faced by adults with mental health and or addiction or homelessness.</li><li>An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.</li><li>Knowledge of local community agencies and other professional services available for the client group is essential.</li><li>Experience in working as part of a team of professionals, and in conducting meetings or facilitating groups.</li><li>Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.</li><li>Good intake assessment, crisis intervention, advocacy and problem-solving skills.</li><li>Computer literacy sufficient to produce and maintain files, records or statistical information.</li><li>Good analytical, time management and organisational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients</li><li>At least two-four&nbsp;years of experience working with youth in transitional housing setting</li></ul>Nice-to-have<ul><li>An excellent understanding of Youth who have had experience with the Ministry of Children, Community and Social Services</li></ul>Work Environment: Will be required to work in resident rooms and may be exposed to second hand smoke. Travel in all weather, required to go up and down stairs, travel to several community locations daily What We Offer<ul><li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li><li>Defined Benefits Pensions Plan</li><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li><li>Tuition reimbursement program</li><li>Maternity-leave top up program&nbsp;</li></ul>Our Commitment to Diversity and InclusionLOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp;

Community Support Worker_FT-Perm

​DATE:&nbsp;November 5, 2025​&nbsp; CLOSING DATE:&nbsp;November 19, 2025&nbsp; LOCATION: Toronto, ON - Development &amp; Communications&nbsp; COMPENSATION:&nbsp;$70,663 - $84,600 Annually Prorated&nbsp; WORK TYPE:&nbsp;Hybrid&nbsp; Job ID:&nbsp;10396914Who We Are&nbsp;LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving over 20,000 clients annually and providing 1,856 transitional and long-term supportive housing units last year, LOFT is one of Ontario's largest healthcare and social service providers of its kind.&nbsp;LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.To help fulfill its mission, LOFT is hiring a&nbsp;Manager, Stewardship and Events.&nbsp; Job Summary&nbsp; Reporting to the VP, Development &amp; Communications, the Manager, Stewardship and Events at LOFT Community Services focuses on developing and implementing a stewardship and event strategy to strengthen long-term relationships with transformational, major gift, foundation, and corporate donors, as well as community members, and to build relationships with new prospects.&nbsp; The Manager, Stewardship and Events, is a creative problem-solver passionate about building authentic, integrity-based, long-term, mutually beneficial relationships. Their work is rooted in respect, equality, accessibility, accountability, diversity and equity.&nbsp; LOFT's Development &amp; Communications team&nbsp;consists of 10 members who direct and manage fundraising, stewardship, public communications, and marketing across the organization.​ The team works within three collaborative groups: major, planned, and annual gifts; foundations and grants; and communications and marketing. Through this work, the team builds and nurtures relationships with donors, foundations, and businesses to generate funds that enable LOFT to deliver on its three strategic priorities to care passionately, be our best and lead the&nbsp;way, and to support program and capital needs. The department works closely with the CEO, Board of Directors, and Development Committee to ensure growth and success.&nbsp; &nbsp;&nbsp; What You Will Do&nbsp; Stewardship, Cultivation and Community Events<ul><li>In collaboration with the VP, Development &amp; Communications, develop a stewardship, cultivation and community event strategy to strengthen long-term relationships with transformational, major gift, foundation and corporate donors.</li><li>Oversee and implement the LOFT Community Services event strategy.</li><li>In collaboration with members of the Board of Directors, the CEO, Senior Leadership and relationship managers identify donors and prospects to engage through the events strategy.</li><li>In coordination with the VP, Development &amp; Communications, and relationship managers, oversee event logistics, including venue selection, catering, and entertainment.</li><li>In collaboration with the Senior Manager, Communications and Marketing, create and implement event marketing and communication plans, including invitations, promotional materials, and social media campaigns.</li><li>Build and maintain strong relationships with key internal and external stakeholders.</li><li>Utilize CRM database to track invitations, RSVP’s, and after-event follow-up. Recruit, train, and manage event volunteers.</li><li>Create and maintain a multi-year calendar for events.</li><li>Track event revenue and expenses and provide regular reports.</li><li>Evaluate event results to enhance future events and increase donor, prospect and community member participation.</li><li>Manage all contracts associated with events.</li></ul>Stewardship<ul><li>In collaboration with the VP, Development &amp; Communications, develop a systemized and achievable stewardship strategy to strengthen long-term relationships with transformational, major gift, foundation and corporate donors.</li><li>Oversee and implement an industry-best stewardship and recognition program and strategies, ensuring equity and maintaining the highest level of donor engagement and accountability.</li><li>In collaboration with relationship managers, create customized stewardship plans for all transformational, major gift, foundation and corporate donors. Record plans in the CRM database, mapping our annual activity and touchpoints for each donor. Collaborate with relationship managers to drive activity and ensure deadlines are met.</li><li>Develop an inventory of recognition opportunities and a calendar of activities for a variety of donor events.</li><li>Create timely and meaningful stewardship materials, including impact reports, presentation decks, and emails.</li><li>In collaboration with the Senior Manager, Communications and Marketing, write clear and compelling content for highly personalized stewardship.</li><li>Ensure stewardship plans —including recognition, benefits, and impact reporting —are compiled, communicated to relationship managers and program and finance staff, and documented for implementation.</li><li>Develop, execute, and maintain transformational major gift, foundation, donor, and sponsorship agreements.</li><li>Create and maintain donor recognition lists, ensuring online recognition is up to date and aligned with donor expectations.</li><li>Ensure adherence to all LOFT Community Services policies and contribute to the review and revision of policies, including those related to gift acceptance and naming.</li><li>Contribute to the Development &amp; Communications department's planning and goal-setting, and track and evaluate progress against key performance indicators.</li><li>Work collaboratively with team members to develop stewardship events</li></ul>What You Bring&nbsp; Must Haves<ul><li>Post-secondary education in development, event planning, or equivalent professional and lived experience.</li><li>5+ years of experience in development, stewardship or event planning</li><li>A certificate in fundraising or working towards one.</li></ul>Work Environment:<ul><li>This role operates within a hybrid model</li><li>The position involves walking and sitting for extended periods, using office equipment and computers, and occasionally lifting and moving up to 25 pounds. The ability to work at a desk, conference table, or in various meeting configuration is also required.</li></ul>What We Offer<ul><li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li><li>Defined Benefits Pensions Plan</li><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li><li>Tuition reimbursement program</li><li>Maternity-leave and parental top up program</li></ul>Our Commitment to Diversity and InclusionLOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.​

15 LOFT Community Services Jobs