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​DATE: September 15, 2025​&nbsp; LOCATION:&nbsp; Toronto, ON – TAY- Specialized Services&nbsp; COMPENSATION: $24.24/hour&nbsp; VACANCIES: 2&nbsp; ** The program requires availability to work evenings and Saturdays.**LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. To help fulfill its mission, LOFT is hiring 2 Relief – Peer Support Worker(s).Job Summary&nbsp; The Peer Support Worker position is open to those who have lived experience with mental health and/or addiction and have gone through a process of recovery. The peer mentor is responsible to use their lived experience to assist others in the recovery process and to navigate the mental health and addiction systems. This would be accomplished through a variety of activities such as group facilitation, individual support with appointments and structured positive relationship building.&nbsp; The Peer Support Worker (relief) supports the facilitation and access to various services including the evening and weekend social drop-in groups, Dialectical Behavior Therapy (DBT) skills groups, TAY psychiatry clinic, and day-to-day client engagement and community resource services at the TAY hub. The peer support worker shall provide 1:1 peer support, support TAY hub needs, and help co-facilitate groups for youth. TAY provides low-barrier and accessible opportunities for youth to effectively connect with peers.&nbsp; What You Will DoTo accompany clients to various appointments in the community.Provide 1:1 peer support to youth such as appointment support/accompaniment, participation in wellness-focused and recreational activities, and search for appropriate community resourcesFacilitate and co-facilitate groups, assist social drop-ins and peer support groups at various locationsSupport the personal journey of each client by building rapport and helping with goal setting, problem solving and emotional supportPositive role model and encouragement of others in the recovery processGuide clients to make choices that promote safety, wellness and recoveryComplete needed documentation and note-taking, including supporting the implementation of measurement-based care practicesRegularly attend supervision with manager or senior staff, group/team meetings, Peer Community of Practice and training sessionsAssist with office care/operations, and provide helpful information to youth and guests who visit the TAY hubHelp prepare and organize group spaces, including light cleaning and trash removalWork in collaboration with other program staff and community partners.Help ensure that clients are connecting with caseworkers and caseworkers with clients.Contribute to program development and implementation.Positively contribute to the TAY program by providing back-up support for other staff and by engaging in collaborative team activities.What You Bring:&nbsp; Must HavesCompletion of peer training and relevant trainings such as Peer Recovery Education Program (PREP), Wellness Recovery Action Plan (WRAP), Mental Health First Aid, etc.Experience/knowledge of mental health/ addictions systems.Solid working knowledge of recovery principles.Knowledge of local community mental health services including formal and informal supports.Understanding of harm reduction, cultural competency and anti-oppression frameworkKnowledge of relevant mental health legislation such as the Personal Health Information Protection ActSome experience in peer support counselling, ability to draw upon wellness and recovery in providing intentional peer supportStrong interpersonal and communication skills.Strong ability to work independently and on a team.Enthusiastic problem solver, positive conflict resolution and goal setting practices.Proficient computer skills.Flexible availability: weekend work and some evenings may be required with advanced notice.Nice-to-HavesKnowledge/experience with Dialectical Behavior Therapy (DBT) is an asset.Work Environment:Walk up and down stairs, physically able to assist client with daily living activities, 10%-20% travel to different locations with transit and/or own vehicle, outdoor travel, lifting objects up to 50 lbs.What We OfferE-learning program available all year roundCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionOur Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE: September 29, 2025​

LOFT Community Services

Peer Support Worker_Relief

​DATE:&nbsp;September 15, 2025&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ​&nbsp; LOCATION:&nbsp;&nbsp; Penetanguishene, ON – Back to Home Penetanguishene&nbsp; COMPENSATION: $25.05/hr&nbsp; VACANCIES:3LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipientTo help fulfill its mission, LOFT is hiring 3&nbsp;Relief&nbsp;Personal Support Worker(s).Job Summary:The Personal Support Worker is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The Personal Support Worker will support, as assigned, the needs of the vulnerable, at risk, older adults and seniors living in the multi-sites under the auspices of the program. This support relates to the physical, cognitive, mental health and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security, fire and general health and safety practices. The Personal Support Worker will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program.&nbsp; Back to Home Penetanguishene LOFT provides a compassionate and comprehensive assisted living solution for older adults grappling with complex mental and physical health challenges, including substance use, homelessness, dementia, and other neurological disorders. Our services cater to seniors aged 55 and above who require permanent subsidized housing with specialized assistance. Eligibility includes those designated as Alternative Level of Care (ALC) or at risk of being designated, and who need around-the-clock support to remain safely at home. Referrals are managed through Centralized Intake, with sources typically being hospitals in the North Simcoe Muskoka (NSM) region. Once referred, potential residents undergo an intake process by LOFT, which includes a facility tour and acceptance of the housing offer. Our facility possesses 27 beds, comprising 24 permanent and 3 transitional options, offering both private and shared accommodations. Additionally, we provide Hub and Spoke services, which are community-based support designed for those who, while able to live at home, need ongoing care with personal supports available 24/7. This system is supported through our existing Assisted Living buildings, ensuring that clients receive crucial support while remaining in their own homes. For those under 55 requiring significant assistance with activities of daily living (ADLs), we consider cases on an individual basis, ensuring that every resident’s unique needs are met with tailored care.What You Will DoSupport of the physical and mental health requirements of clientEstablish a working rapport with clients that supports their dignity, encourages personal empowerment and facilitates addressing their psychosocial, behaviour management and medical needs.Support clients with reminders related to taking their medications at the scheduled time(s) and in accordance with their physicians' instructions.Adhere to residence/program established medication system procedures, including ordering, recording and reminding clients about the administration of their medication as well as the self- medication program.Monitor and support clients with medical problems and illnesses, including cleaning areas which require immediate attention, i.e. linens, floor coverings, etc. for the comfort and support of the clients. Further, record illnesses and circumstances related to illness, and arrange for medical/emergency intervention in liaison with the Senior PSW and Program Manager.Encourage and assist clients in the following activities of daily living:laundering and ironing of personal clothingdressing/undressing, and ensure clients are dressed appropriately,personal hygiene including grooming, shaving, oral hygiene, nails and bathing.ambulation, toileting and transferring support,at mealtimes, meal preparation, serving, feeding, cutting food, etc.,care for incontinent clients, make client's bed,shopping.As a means of promoting a normalized lifestyle, support clients with daily living chores such as bed making, dusting, sweeping and generally keeping their living space in a clean and orderly fashion.Provide support with managing behaviours and problems arising from cognitive issues.Provide social support in areas such as conversation, making phone calls, writing letters, facilitating interest in hobbies and other recreational activities.Escort to medical appointments, visiting friends and other identified needs for social interaction in the community as needed.Maintain current and accurate records of the provision of care services and document behaviours for individual clients in accordance with established procedures.Participate in regularly scheduled meetings with clients and/or other members of the staff team for the purpose of developing goals of support for individual clients. Adhere to the goals and tasks developed.Maintenance ad security, fire and general health and safetyIn emergency situations, contact appropriate emergency services immediately. In addition, record all incidents using the appropriate forms. Contact with the Program Manager or designated person will be initiated in accordance with residence/program procedures and practices.Interact with clients during the designated shift, where appropriate. In addition, a formal contact will occur daily to ensure client comfort and safety.If a client is missing, record and follow up according to the program procedures.Ensure equipment and supplies for personal support are readily available. Report any damage or need for repair to maintenance and the Program Manager.Specific medical responsibilities ( at applicable sites)Monitor the medication program, working directly with the physician, the pharmaceutical consultant, other Personal Support Workers and the Program Manager regarding any problem in the system.Ensure the proper storage and recording of medication from the pharmacy, in consultation with the pharmacist and physicians.Social/ Recreational ActivitiesAttend program co-ordination meetings and participate in planning activities, as required.Maintain accurate records of program participants.Keep appropriate staff informed of client absent for meals/medication items, because of special outings.Ensure that equipment/supplies required are available and ready for use. Report any damage/need for maintenance on equipment to Senior PSW and Program Manager.Actively participate in all planned program activitiesDrive the van to transport the client(s) for outings as well as assume the leadership for the activity. As required and program specific.Other responsibilities as delegated by the Services Coordinator or Program Manager.Answer the telephone; convey messages to clients and staff and other related communication and&nbsp;clerical functions included in the operation of the residence, as required. In addition, to convey emergency calls from satellite sites to the person on-call.Maintain the basic daily operation of the residence, in accordance with the residence/program procedures and practices, in the absence of the Program Director and other senior staff.Initiate and coordinate emergency evacuation of the residence, in accordance with the residence/program procedures and practices, in the absence of the Program Director and other senior staff, as applicable.Participate in clients' activities and meetings, staff meetings, training, sessions and the occupational health and safety committee.Personal Support Workers will work rotating shifts and support the clients living at the multi- housing sites that are under the auspices of the program.Accept other delegated assignments from the Senior PSW and/or Program Director that pertain to the overall operation of the program.What You Bring&nbsp; Must HavesPost-secondary education in human services. This qualification may be met by, but not restricted to, a diploma or certificate from a recognized community college (Gerontology Worker Diploma, Personal Support Worker Certificate etc.)Experience with vulnerable, older adults and seniors with unique special needs including cognitive impairments and/or mental health issues;Knowledge of medication and general health and psychiatric conditionsFirst Aid and CPR trainingAbility to organize activities and work with individuals and groups in the areas of assessment, problem solving and crisis management.Ability to interact with clients in a positive and supportive manner.Demonstrated ability to work with multi-disciplinary professionals and other staff in a team environment.Good oral and written English skills.Creativity and flexibility.Computer skills are required.Nice-to-HavesExperience in social/recreational co-ordination preferred.Possession of a valid Ontario Driver's License preferred.Work Environment:Physically able to perform demanding body mechanics (e.g. lifting, transferring, etc.)Since the position involves working in client/client/member’s own homes, staff may be subjected to second hand smoke while performing their job duties.In addition staff will be required to work rotating shifts as scheduled by the program.What We Offer:​​​​​E-learning program available all year roundCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionOur Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.CLOSING DATE:&nbsp;September 29, 2025

Personal Support Worker_Relief

​DATE:&nbsp;September 15, 2025​&nbsp; LOCATION:&nbsp; Penetanguishene, ON – Back to Home Penetanguishene&nbsp; COMPENSATION: $31.22/hr&nbsp; LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.To help fulfill its mission, LOFT is hiring a Relief&nbsp;Registered Practical Nurse.Job Summary&nbsp; As the Registered Practical Nurse, you will be part of an interdisciplinary team, who is expected to ensure the safety and security of the resident environment, to practice in accordance with College of Nurses of Ontario professional standards, and the policies and procedures as defined by LOFT Community Services. The RPN will be responsible for working with individuals from diverse backgrounds, contributing to Program development, participating in clinical supervision; and providing support to the physical, cognitive, mental health and social/recreational needs of older adults and seniors in a way that enhances their dignity and personal empowerment. The RPN is directly responsible for developing and articulating strategies for the management of recovery and psychosocial rehabilitation using information collected through assessments and collaboration with the PSWs. Additionally, you will liaise with community agencies, other practitioners, and key partners to coordinate care for clients.&nbsp; Back to Home Penetanguishene LOFT provides a compassionate and comprehensive assisted living solution for older adults grappling with complex mental and physical health challenges, including substance use, homelessness, dementia, and other neurological disorders. Our services cater to seniors aged 55 and above who require permanent subsidized housing with specialized assistance. Eligibility includes those designated as Alternative Level of Care (ALC) or at risk of being designated, and who need around-the-clock support to remain safely at home. Referrals are managed through Centralized Intake, with sources typically being hospitals in the North Simcoe Muskoka (NSM) region. Once referred, potential residents undergo an intake process by LOFT, which includes a facility tour and acceptance of the housing offer. Our facility possesses 27 beds, comprising 24 permanent and 3 transitional options, offering both private and shared accommodations. Additionally, we provide Hub and Spoke services, which are community-based support designed for those who, while able to live at home, need ongoing care with personal supports available 24/7. This system is supported through our existing Assisted Living buildings, ensuring that clients receive crucial support while remaining in their own homes. For those under 55 requiring significant assistance with activities of daily living (ADLs), we consider cases on an individual basis, ensuring that every resident’s unique needs are met with tailored care.&nbsp; What You Will Do<ul><li>Provides direct nursing care with medications as defined by the College of Nursing Practice including<ul><li>administration of medications through oral, subcutaneous, topical, natural body orifices, intracutaneous, tubing routes</li><li>transcribing medical orders as given by physicians in writing or by telephone</li><li>administration of routine medications including narcotics</li><li>administration of routine p.r.n. medications, effect of such and identify when the order needs to be adjusted.</li><li>maintains security of medication system and storage</li><li>orders medications as required and maintains the MAR system.</li><li>follows all policy and procedures as outlined by the Pharmacy.</li></ul></li><li>Identify changes in appearance/behaviours, reporting physical and mental health concerns, unusual or exceptional occurrences and behaviour.</li><li>Participate in service planning and development of personal goals for clients to transition to their permanent discharge location;</li><li>Provide support with behaviours arising from cognitive issues, intervening in conflicts between residents, and contacting appropriate emergency services in crisis situations;</li><li>Maintain all records of service and ensuring supplies and equipment are readily available;</li><li>Conduct mandatory assessments and provide timely and accurate record keeping and reports as required;</li><li>Ensure proper care is rendered in a safe and clean environment;</li><li>Liaise with physicians, pharmacists and other health care providers regarding client care;</li><li>Provide advice, coaching and support to staff regarding medical/healthcare questions and concerns;</li><li>Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles;</li><li>Maintain strict confidentiality and follow all other required policies and procedures;</li><li>Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favourably on LOFT Community Services;</li><li>Liaise, collaborate and coordinate with other professionals, service providers and partners within the Program;</li><li>Participate in on call rotation regularly and as required;</li><li>Follows standard infection control practices and enhanced precautions as instructed;</li><li>Effectively participate as a member of the LOFT Team; attend staff/team meetings, client care conferences, other meetings etc. as required;</li><li>Serve as back up to Personal Support Workers, as required;</li><li>Attend and actively participate in all required training;</li><li>Complete other duties, from time to time, as assigned by the Director;</li><li>Support Services and/or Director</li></ul>What You Bring:&nbsp; Must Haves<ul><li>Currently registered with the College of Nurses of Ontario;</li><li>Graduate of a recognized program for Registered Practical Nurse</li><li>Medication Administration Certification or completion of an RPN education preparation program that includes medication administration</li><li>Experience with vulnerable older adults and seniors with serious mental illness, cognitive, addiction and responsive behavioural challenges who have been longer term hospital patients;</li><li>First Aid and CPR certification;</li><li>Knowledge of social services and community resources and supports for adults and seniors;</li><li>Criminal Records Check and Vulnerable Sector Screening</li><li>An understanding of recovery and psychosocial rehabilitation principles and the therapeutic relationship;</li><li>Well-developed problem-solving abilities and interpersonal skills;</li><li>Self-directed, results oriented and capable of working independently as well as in a team environment</li><li>Physically able to perform demanding body mechanics (i.e. lifting, transferring, Hoyer, etc.)</li><li>Counselling, responding and assessment skills;</li><li>Good oral and written communication skills and computer literacy, including MS Word and Excel;</li><li>Ability to collaborate effectively with other members of inter-professional care teams, clients, family members and community team members;</li></ul>Work Environment:&nbsp; This role involves evening shifts from Monday to Friday. Physically able to perform demanding body mechanics i.e. lifting, transferring, Hoyer, etc.)&nbsp; What We Offer<ul><li>E-learning program available all year round</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE:&nbsp;September 29, 2025

Registered Practical Nurse_Relief

​DATE:&nbsp;September 5, 2025​&nbsp; LOCATION: Toronto, ON – Sherbourne&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; COMPENSATION: $25.05/hr&nbsp; VACANCIES: 4LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.&nbsp;To help fulfill its mission, LOFT is hiring 4&nbsp;Relief Personal Support Workers.&nbsp; **Please note that this role requires overnight shifts from 11:15 PM to 9:15 AM, covering weekends.**&nbsp; Job Summary&nbsp; The Personal Support Worker is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The Personal Support Worker will support, as assigned, the needs of the vulnerable, at risk, older adults and seniors living in the multi-sites under the auspices of the program. This support relates to the physical, cognitive, mental health and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security, fire and general health and safety practices. The Personal Support Worker will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program.&nbsp; O’Connor provides 24/7 ALC support to male identified clients recently discharged from CAMH and provides a safe, supportive environment where the individuals can reintegrate into the community and develop life skills.&nbsp; The site is comprised of a Program Coordinator and 6 PSWs working in partnership with CAMH.&nbsp; What You Will DoSupport of the physical and mental health requirements of clients.Establish a working rapport with clients that supports their dignity, encourages personal empowerment and facilitates addressing their psychosocial, behaviour management and medical needs.Support clients with reminders related to taking their medications at the scheduled time(s) and in accordance with their physicians' instructions.Adhere to residence/program established medication system procedures, including ordering, recording and reminding clients about the administration of their medication as well as the self- medication program.Monitor and support clients with medical problems and illnesses, including cleaning areas which require immediate attention, i.e. linens, floor coverings, etc. for the comfort and support of the clients. Further, to record illnesses, the circumstances and arrange for medical/emergency invention in liaison with the Senior PSW and Program Director.Encourage and assist clients in the following activities of daily living:laundering and ironing of personal clothingdressing/undressing, and ensure clients are dressed appropriatelypersonal hygiene including grooming, shaving, oral hygiene, nails and bathingambulation, toileting and transferringat meal times, meal preparation, serving, feeding, cutting food, etc.,care for incontinent clients, make client's bedshoppingAs a means of promoting a normalized lifestyle, support clients with daily living chores such as bed making, dusting, sweeping and generally keeping their living space in a clean and orderly fashion.Provide support with managing behaviours and problems arising from cognitive issues.Provide social support in areas such as conversation, making phone calls, writing letters, facilitating interest in hobbies and other recreational activities.Escort to medical appointments, visiting friends and other identified needs for social interaction in the community.Maintain current and accurate records of the provision of care services and document behaviours for individual clients in accordance with established procedures.Participate in regularly scheduled meetings with clients and/or other members of the staff team for the purpose of developing goals of support for individual clients. Adhere to the goals and tasks developed.Maintenance and security, fire and general health and safetyIn emergency situations, contact appropriate emergency services immediately. In addition, record all incidents using the appropriate forms. Contact with the Program Director or designated person will be initiated in accordance with residence/program procedures and practices.Interact with clients during the designated shift, where appropriate. In addition, a formal contact will occur daily to ensure client comfort and safety.If a client is missing, record and follow up according to the program procedures.Ensure equipment and supplies for personal support are readily available. Report any damage or need for repair to maintenance and the Program Director.Specific medical responsibilities (at applicable sites)Monitor the medication program, working directly with the physician, the pharmaceutical consultant, other Personal Support Workers and the Program Director regarding any problem in the system.Ensure the proper storage and recording of medication from the pharmacy, in consultation with the pharmacist and physicians.Social/ Recreational ActivitiesAttend program co-ordination meetings and participate in planning activities, as required.Maintain accurate records of program participantsKeep appropriate staff informed of client absent for meals/medication items, because of special outingsEnsure that equipment/supplies required are available and ready for use. Report any damage/need for maintenance on equipment to Senior PSW and Program Director.Actively participate in all planned program activitiesDrive the van to transport the client(s) for outings as well as assume the leadership for the activity, as required.Other responsibilities as delegated by the Services Coordinator or Program Manager.Answer the telephone; convey messages to clients and staff and other related communication and&nbsp;clerical functions included in the operation of the residence, as required. In addition, to convey emergency calls from satellite sites to the person on-call.Maintain the basic daily operation of the residence, in accordance with the residence/program procedures and practices, in the absence of the Program Director and other senior staff.Initiate and coordinate emergency evacuation of the residence, in accordance with the residence/program procedures and practices, in the absence of the Program Director and other senior staff, as applicable.Participate in clients' activities and meetings, staff meetings, training, sessions and the occupational health and safety committee.Personal Support Workers will work rotating shifts and support the clients living at the multi- housing sites that are under the auspices of the program.Accept other delegated assignments from the Senior PSW and/or Program Director that pertain to the overall operation of the program.What You Bring:&nbsp; Must HavesPost-secondary education in human services. This qualification may be met by, but not restricted to, a diploma or certificate from a recognized community college (Gerontology Worker Diploma, Personal Support Worker Certificate etc.)Experience with vulnerable, older adults and seniors with unique special needs including cognitive impairments and/or mental health issues;Knowledge of medication and general health and psychiatric conditionsFirst Aid and CPR trainingAbility to organize activities and work with individuals and groups in the areas of assessment, problem solving and crisis management;Ability to interact with clients in a positive and supportive manner;Demonstrated ability to work with multi-disciplinary professionals and other staff in a team environment;Good oral and written English skills;Creativity and flexibility;Computer skills are requiredMust be available to work Evenings &amp; weekends (Please see shift above)Nice-to-HavesPossession of a valid Ontario Driver's License preferred; Experience in social/recreational co-ordination preferred.Understanding of cultural competency and anti-oppression framework;Reflective of a multi-barriered group, as serviced by the program, a strong assetWhat We OfferE-learning program available all year roundCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionOur Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE: September 21, 2025

​DATE: September 5, 2025​&nbsp; LOCATION:&nbsp;Toronto, ON – Spencer High Support&nbsp; COMPENSATION: $24.24/hr&nbsp; VACANCIES: 3LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.&nbsp;To help fulfill its mission, LOFT is hiring 3&nbsp;Relief&nbsp;Residential Support Worker(s).&nbsp; Job Summary&nbsp; The Residential Support Worker provides a range of services and support to clients transitioning from homelessness to both transitional and permanent housing sites. This role supports scattered sites within the Wilkinson Homeless Initiatives Program, all within the vicinity of downtown Toronto. The staff will be assigned to a primary location with the potential to support at other sites on a semi-regular basis. The position performs a variety of functions to support the physical, social and mental well-being of clients and facilitates the overall effective operation of the residences. He/she/they will encourage members to set goals and liaise with appropriate community agencies in providing services to members. Responsible for in-house social support, referrals, life skills teaching, crisis intervention and coordinating resident and staff activities while working as part of a team. This position will also be responsible for assisting with property issues, including cleaning and coordinating repairs as necessary.&nbsp; What You Will Do<ul><li>Building a rapport with each individual and providing coaching or mentoring to enable each in meeting the daily requirements of their housing environment and a healthy lifestyle; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, meal planning, cleaning, shopping and budgeting; developing strategies or establishing plans for maintaining these daily activities and other aspects of their recovery plan, for increasing their awareness of safety issues and for ensuring that residents receive adequate support in various aspects of their life; orientation of new clients; participating in intake for the program.</li><li>Support, conduct and/or participate in group meetings, resident activities or other group activities which promote the wellbeing of the residents and the smooth operation of the house;&nbsp; assist client-run initiatives, preparing schedules of house activities; maintaining a general awareness of the activities or whereabouts of residents in the house, identifying issues, communicating or noting incidents for director as required; maintaining petty cash, collecting rents and intervening in issues pertaining to maintenance or property; providing cleaning or minor house maintenance as required; teaching residents the appropriate fire safety protocols and conducting regular health and safety checks;</li><li>Maintaining a strong support network of social, family, medical and psychiatric community links and resources; providing reminders and occasionally accompanying clients on their medical, psychiatric or other appointments; assisting the client in navigating the social services and health care systems and liaising with community agencies, hospitals or significant others;</li><li>Promote the psycho-social rehabilitation/ recovery approach, assist in harm reduction strategies, teaching conflict resolution, crisis management and problem solving on activities related to shared/community living; mediating issues or conflicts between residents, or between residents and neighbours, following-up on issues to ensure satisfactory resolution;</li><li>Participating in the administration of the program by completing and maintaining the required records or statistics such as resident files, activity sheets, reports, etc. In accordance with established procedures; participating actively as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities, assist with orienting new staff, providing other related assistance as required.</li></ul>What You Bring:&nbsp; Must Haves<ul><li>Understanding of harm reduction, and psychosocial rehabilitation principles as acquired through a relevant degree/diploma in human services, coupled with at least two years of experience working with the client population in order to apply the theories to practical settings.</li><li>Knowledge of the issues faced by adults with special needs and a marginalized client group which can include addictions.</li><li>An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.</li><li>Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.</li><li>Good crisis intervention and problem solving skills are required.</li><li>Computer literacy sufficient to produce and maintain files, records or statistical information.</li><li>Written skills are used in keeping records or updating logs.</li><li>Experience in working as part of a team of professionals, and in conducting meetings or facilitating groups.</li><li>Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients.</li></ul>Nice-to-Haves<ul><li>Understanding of cultural competency and framework</li><li>Reflective of a multi-barriered group, as serviced by the program, a strong asset</li></ul>Work Environment<ul><li>The position may be exposed to secondhand smoke.</li></ul>What We Offer<ul><li>​​​​​​E-learning program available all year round</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and InclusionLOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE:&nbsp;September 21, 2025

Residential Support Worker_Relief

​DATE: September 5, 2025​&nbsp; LOCATION: Orillia, ON –Tud Hope&nbsp; COMPENSATION: $55,239 - $67,560 Annually Prorated&nbsp; CONTRACT DURATION:&nbsp;until Jan 15, 2027&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.To help fulfill its mission, LOFT is hiring a Full-time Contract Case Manager, Psychogeriatric.&nbsp; Job Summary&nbsp; As a Case Manager,&nbsp;Psychogeriatric, you will be part of a team that co-ordinates a support network and linkages for older adult and seniors with serious mental illness and other challenges (e.g., addictions). A key component of this position is building a support network of community resources that will enable the individual to increase their independence, dignity, and self-respect. This is a permanent full-time role that will require direct service and support to clients in area such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.&nbsp; What You Will Do<ul><li>Assists clients in the development and implementation of a care plan tailored to the client’s needs and issues designed to improve quality of life.&nbsp; Identify and refer to resources specific to those needs and issues.</li><li>Act as a liaison and client advocate among those involved with the client’s care including family, other caregivers, medical and other multi-disciplinary providers.</li><li>Conduct assessments such as RAI and OCAN and provide timely and accurate record keeping and reports as required.</li><li>Provide supportive counselling or referral and linkages to health care, programs, or service providers.</li><li>Provide crisis management/intervention and assist in the development of crisis plans for clients.</li><li>Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles. </li><li>Maintain strict confidentiality and follow all other required policies and procedures.</li><li>Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favorably on the organization.</li><li>Attend and actively participate in all required training.</li><li>Liaise, collaborate and coordinate with other professionals, service providers and partners.</li></ul>What You Bring&nbsp; Must Haves<ul><li>Completion of degree in social services/human services or equivalent</li><li>Minimum 3 years of experience in providing support to vulnerable seniors and older adults with special needs including mental illness, addictions, and severe social isolation.</li><li>Group counselling related to mental health, addictions, and related issues.</li><li>Knowledge of community resources and support.</li><li>An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with client on goals/priorities.</li><li>Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills</li><li>Good oral and written communication skills and computer literacy, including MS word and Excel.</li><li>Counselling, responding and assessment skills.</li><li>Creativity and flexibility to approaches.</li><li>Ability to work effectively as part of a team and interact with workers from a variety of agencies.</li><li>Valid drivers’ license, ability to drive work vehicles to transport clients.&nbsp;</li></ul>Nice-to-have<ul><li>Understanding of cultural competency and framework</li><li>Knowledge of other languages is an asset.</li></ul>Work Environment<ul><li>Staff will be required to work in client’s own homes and may therefore be exposed to secondhand smoke.</li><li>Occasional evening and weekend hours may be required.</li><li>Frequent travel will be required using own vehicle.</li></ul>What We Offer&nbsp;<ul><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who reflects that diversity. At LOFT, we hold the deep belief that skills and expertise can be cultivated in various ways. Therefore, even if you don't perfectly align with every listed criterion but feel you could flourish in this role, we highly encourage you to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE:&nbsp;September 21, 2025

Case Manager, Psychogeriatric_FT-Contract

​DATE: September 4, 2025​&nbsp; LOCATION:&nbsp;Toronto, ON – Spencer High Support&nbsp; COMPENSATION: $50,409 - $59,904 Annually ProratedLOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.&nbsp;To help fulfill its mission, LOFT is hiring a Full-time Permanent Residential Support Worker.&nbsp; Job Summary&nbsp; The Residential Support Worker provides a range of services and support to clients transitioning from homelessness to both transitional and permanent housing sites. This role supports scattered sites within the Wilkinson Homeless Initiatives Program, all within the vicinity of downtown Toronto. The staff will be assigned to a primary location with the potential to support at other sites on a semi-regular basis. The position performs a variety of functions to support the physical, social and mental well-being of clients and facilitates the overall effective operation of the residences. He/she/they will encourage members to set goals and liaise with appropriate community agencies in providing services to members. Responsible for in-house social support, referrals, life skills teaching, crisis intervention and coordinating resident and staff activities while working as part of a team. This position will also be responsible for assisting with property issues, including cleaning and coordinating repairs as necessary.&nbsp; What You Will Do<ul><li>Building a rapport with each individual and providing coaching or mentoring to enable each in meeting the daily requirements of their housing environment and a healthy lifestyle; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, meal planning, cleaning, shopping and budgeting; developing strategies or establishing plans for maintaining these daily activities and other aspects of their recovery plan, for increasing their awareness of safety issues and for ensuring that residents receive adequate support in various aspects of their life; orientation of new clients; participating in intake for the program.</li><li>Support, conduct and/or participate in group meetings, resident activities or other group activities which promote the wellbeing of the residents and the smooth operation of the house;&nbsp; assist client-run initiatives, preparing schedules of house activities; maintaining a general awareness of the activities or whereabouts of residents in the house, identifying issues, communicating or noting incidents for director as required; maintaining petty cash, collecting rents and intervening in issues pertaining to maintenance or property; providing cleaning or minor house maintenance as required; teaching residents the appropriate fire safety protocols and conducting regular health and safety checks;</li><li>Maintaining a strong support network of social, family, medical and psychiatric community links and resources; providing reminders and occasionally accompanying clients on their medical, psychiatric or other appointments; assisting the client in navigating the social services and health care systems and liaising with community agencies, hospitals or significant others;</li><li>Promote the psycho-social rehabilitation/ recovery approach, assist in harm reduction strategies, teaching conflict resolution, crisis management and problem solving on activities related to shared/community living; mediating issues or conflicts between residents, or between residents and neighbours, following-up on issues to ensure satisfactory resolution;</li><li>Participating in the administration of the program by completing and maintaining the required records or statistics such as resident files, activity sheets, reports, etc. In accordance with established procedures; participating actively as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities, assist with orienting new staff, providing other related assistance as required.</li></ul>What You Bring:&nbsp; Must Haves<ul><li>Understanding of harm reduction, and psychosocial rehabilitation principles as acquired through a relevant degree/diploma in human services, coupled with at least two years of experience working with the client population in order to apply the theories to practical settings.</li><li>Knowledge of the issues faced by adults with special needs and a marginalized client group which can include addictions.</li><li>An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.</li><li>Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.</li><li>Good crisis intervention and problem solving skills are required.</li><li>Computer literacy sufficient to produce and maintain files, records or statistical information.</li><li>Written skills are used in keeping records or updating logs.</li><li>Experience in working as part of a team of professionals, and in conducting meetings or facilitating groups.</li><li>Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients.</li></ul>Nice-to-Haves<ul><li>Understanding of cultural competency and framework</li><li>Reflective of a multi-barriered group, as serviced by the program, a strong asset</li></ul>Work Environment<ul><li>The position may be exposed to secondhand smoke.</li></ul>What We Offer<ul><li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li><li>Defined Benefits Pensions Plan</li><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li><li>Tuition reimbursement program</li><li>Maternity-leave and Parental leave top up program</li></ul>Our Commitment to Diversity and InclusionLOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE:&nbsp;September 18, 2025

Residential Support Worker_FT-Perm

​DATE: September 2, 2025​&nbsp; LOCATION:&nbsp;Barrie, ON – Simcoe Terrace&nbsp; COMPENSATION:&nbsp;$23.07/hr&nbsp;&nbsp;LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. To help fulfill its mission, LOFT is hiring a Relief Cleaner.&nbsp;&nbsp;Job Summary&nbsp; The Cleaner is responsible, under the direction of their supervisor, to ensure the cleanliness of designated client rooms and LOFT offices of the facility. The responsibilities include washing windows, cleaning washrooms, dusting, vacuuming, sweeping, washing, scrubbing, waxing and polishing floors, in accordance with the maintenance standards, as well as other cleaning duties as delegated by their supervisor. The Cleaner also works in liaison with their supervisor in regard to controlling cleaning supplies inventory. In case of emergency, the Cleaner is responsible to assist the Personal Support staff to handle the situations under his/her direction, as applicable to the shift requirements.&nbsp; What You Will DoThe daily cleaning of the staff and common areas of the facility. Cleaning includes sweeping, dusting, polishing, and vacuuming, scrubbing, washing of floors, walls and windows and other cleaning/maintenance activities.Clean all washrooms, as well as all floors of these areas. Ensure there are sufficient supplies and that stocking requirements are met.Clean and remove garbage from all designated offices, staff, and common areas.Assist the residents in their bedrooms when needed.Cleaning assignments as delegated by the Program Director, in accordance with the maintenance/cleaning schedule established for the facility and tenant requirements.Assist the Program Support staff with emergencies, as applicable to the shift requirements.Under the direction of the support staff, the Cleaner will respond by phoning 911, assist with the evacuation of the building in case of fire and/or as otherwise appropriate for the particular emergency situation.Carry out work in accordance with the health and safety policy and procedures of the program.Stock cleaning cart.Physically move items which may require pushing, pulling or lifting tables, desk, chairs and other furniture cleaning equipment or cleaning cart supplies.Stoop, bend, kneel, crawl, raise and move arms, and stand as needed.Maintain supply and safety records for the cart.Understand and follow Material Safety Data Sheets and other oral and written instructions.Work cooperatively with others.Any other related duties as assigned.What You Bring&nbsp;Must HavesRelated cleaning experience and/or trainingKnowledge of cleaning equipment, chemicals, and usageKnowledge of health and safety standardsAbility to work with limited supervision.Able to work shifts, including nights and weekends.Good health to meet job demands.Working knowledge of EnglishWork Environment&nbsp; Since the workplace involves working in resident/tenant member’s own homes, staff may be subjected to secondhand smoke while performing their job duties.What We OfferE-learning program available all year roundCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionOur Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE:&nbsp;September 17, 2025​

Cleaner_Relief

​DATE: &nbsp;August 29, 2025&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;​&nbsp; LOCATION:&nbsp;Aurora, ON– BSS @ Home&nbsp; COMPENSATION: $52,109 - $53,400 Annually Prorated&nbsp; CONTRACT DURATION: 6-Month Contract&nbsp;LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. To help fulfill its mission, LOFT is hiring a Full Time Contract Behavioural Personal Support Worker.Job Summary&nbsp; The Behavioural Personal Support Worker (BPSW) is part of a dedicated team to the @Home Programs which will provide direct observation, care, education and support to clients demonstrating responsive behaviours and their caregivers who are transitioning back to their own home from the hospital.&nbsp; This position will also assist in the assessment and development of a Behavioural Support Plan.&nbsp; Working within a team of other professionals, the BPSW will enhance the quality of life for clients with responsive behaviours related to mental health, addictions, dementia or other forms of neurological conditions.&nbsp; In addition, the BPSW will assist and provide on-going training for clients, families and other health care providers.&nbsp; The @Home Behaviour Support team provides direct care, education and support to older adults and their care partners, who are demonstrating responsive behaviours/personal expressions that may be associated with various types of dementia, mental health, substance use or other neurological conditions who are being discharged from hospital within North Toronto, York Region and South Simcoe. The team completes a comprehensive behaviour support assessment and creates a person-centered Behavioural Support Plan. Working as a member of an integrated team along side other home and community-care providers, the @Home team supports the transition from hospital and works within the individuals own home.&nbsp; What You Will Do:&nbsp; This position supports the physical health, responsive behaviour, and dignity of the clients, thereby improving their quality of life by using the agreed upon strategies to address responsive behaviours by:<ul><li>Act as the Primary PSW for assigned client(s). Follow the weekly schedule of required visits</li><li>Perform and record complete and accurate observation of client and their responsive behaviour during initials visits after being enrolled in the program. Assist in identifying triggers for the responsive behaviour</li><li>Documents activity according to agency standards in client information system and reports observational data using specified tools (ABO’s, Standard Behavior Questionnaire etc.)</li><li>Assists the Psychogeriatric Case Manager and Behaviour Support Specialist in the development of a Behavioural Support Plan towards the management of responsive behaviours</li><li>Offers suggestions to the development of Behavioural Support Plan with special emphasis on strategies to manage responsive behaviours</li><li>Actively practice the suggested interventions and continually adapt the interventions and strategies to ensure the best possible outcome for mitigating the responsive behaviours</li><li>Uses the agreed upon strategies to address responsive behaviors and reports to other team members when responsive behaviors are escalating</li><li>Model the effective interventions/strategies to caregivers and/or family members using peer-to-peer mentoring</li><li>Attend Behavioural Support Plan meetings/Discharge meetings with clients and their caregivers</li><li>Participates in multi-disciplinary conferences, client care conferences, and staff development conferences</li><li>Shares responsibilities for client care by working together with other staff members</li><li>Meets the needs of clients by communication, observation, and direct care</li><li>Reports any changes in conditions or abilities as well as any observations to the team as per the Health Service Provider protocols</li><li>Works in compliance with the Health and Safety Act and its regulations in performing duties in a safe manner and follows all health and safety policies, procedures, and legislation</li><li>Follows standard infection control practices and enhanced precautions as instructed</li><li>Complete other duties, from time to time, as assigned by the Director of Behavioural Support Services and/or Program Director</li></ul>What You Bring:&nbsp; Must Haves<ul><li>Completion of a post-secondary education in Human Services (i.e., Personal Support Worker Certificate, Health Care Aide Certificate, Registered Practical Nurse Certificate)</li><li>Experience with vulnerable, older adults and seniors with serious mental illness, cognitive and addiction challenges who exhibit responsive behaviours</li><li>Knowledge of GPA, P.I.E.C.E.S., U-First or willingness to receive such training</li><li>Knowledge and proven experience working with clients in a PSR (Psychosocial Rehabilitation) approach</li><li>Ability to organize and work with individuals and groups in the areas of assessment, problem solving and crisis management</li><li>Sound understanding or and commitment to the principles of the Behavioural Supports Ontario Project</li><li>Ability to interact with clients in a positive and supportive manner</li><li>First Aid and CPR certification</li><li>Good oral and written skills; excellent computer skills; ability to follow written and verbal instructions</li><li>Valid drivers’ license and access to own vehicle is required</li></ul>Nice-to-Haves<ul><li>Physically able to perform demanding body mechanics (i.e., lifting, transferring, etc.)</li><li>Ability to work effectively in a team environment</li><li>Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness</li><li>Ability to communicate in a different language, an asset.</li></ul>What We Offer:&nbsp;&nbsp;<ul><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who reflects that diversity. At LOFT, we hold the deep belief that skills and expertise can be cultivated in various ways. Therefore, even if you don't perfectly align with every listed criterion but feel you could flourish in this role, we highly encourage you to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE: September 15, 2025

Behavioural Personal Support Worker_FT-Contract

DATE:&nbsp;July 23, 2025 LOCATION:&nbsp;&nbsp;Toronto, ON –&nbsp;Dunn Ave. COMPENSATION: $81,607 - $95,832&nbsp;annually prorated CONTRACT DURATION: 19 Months Contract &nbsp; LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. To help fulfill its mission, LOFT is hiring a Full-time Contract Program Manager. Job Summary The Program Manager oversees the administration, management, operations, coordination, and delivery of all consumer services for a LOFT Community Service Program, and its multiple locations, in accordance with the established philosophy and policies of LOFT and government regulatory agencies. The Program Manager is responsible for the overall direction, coordination, and supervision of staff, including training and development programs. The Program Manager establishes and maintains effective client and community relations, combined with a strong advocacy role to meet the varied needs of the program in liaison with LOFT Community Services. Dunn Avenue Supportive Housing provides specialized assisted living support to vulnerable older adults with complex physical health challenges, addiction and/or cognitive impairment. The program offers 24/7 care through its specialized PSW team, providing such services as assistance with personal care, laundry, medication and escort to appointments. Case managers offer support and provide care coordination, crisis intervention, system navigation and client advocacy. Mental, physical and spiritual health are enhanced by social interaction provided through Dunn’s life enrichment program. Dunn services are offered to adults 59 and older; program size is 60 individuals. Dunn’s Mobile Hub and Spoke program also provides PSW support to an additional 26 clients at risk for ALC, living in the community. What You Will Do Program Management and Operation<ul><li>Plans, develops and implements the Program’s content, scope, priorities and deliverables, ensures the incorporation of agency ideals, policies, procedures, and funder expectations.</li><li>Establishes Program operational parameters, staffing models, fiscal and service quality policies, procedures and standards in conjunction with their Senior Program Manager.</li><li>Ensure DEI practices are embedded in clinical practices, policy and interventions.</li><li>Prepares annual service plans with input from a variety of sources.</li><li>Develops program manuals and client documentation practices for the Program conjunction with their Senior Program Manager.</li><li>Monitors and evaluates program performance and service delivery models, conducts planning and evaluation initiatives conjunction with their Senior Program Manager.</li><li>Develops and implements projects within the program’s mandate in response to client needs.</li><li>Develops and maintains a positive social environment within the Program that is consistent with the overall objectives, policies and criteria for clients as established by LOFT.</li><li>Responsible for the overall direction, coordination, and supervision, training, development, and performance management of all Program staff, ensuring that an antiracism, anti-oppression lens is applied.</li><li>Supervises Program staff and provides team leadership to establish a healthy supportive working environment consistent with LOFT’s operating principles.</li><li>Participates in regular on-call coverage with other LOFT Community Services management to ensure leadership coverage across all Programs and services.</li><li>Responsible for the selection and hiring of all Program staff, ensuring that processes are in alignment with equity and anti-racism principles.</li><li>Monitors and ensures Program compliance with licensing, funder requirements, employment legislation, safety codes and organizational operating principles.</li><li>Oversees and monitors Occupational Health and Safety and ensures that standards are being met.</li><li>Oversees infection control, and food service practices in conjunction with local public health.</li><li>Investigates and reports on a variety of incidents or serious occurrences.</li><li>Determines the impact of changes within immediate community on the Program and its operations and responds proactively to these changes.</li></ul>Client Care<ul><li>Oversees the administration, management, operations, coordination, and delivery of all client services at the Program.</li><li>Oversees the planning and creation of all client care plans at the Program.</li><li>Advocates on behalf of the client group within the community.</li><li>Serve as an advocate and facilitator for clients pertaining to the services and supports they require.</li><li>Maintains regular contact with residents and responds to client concerns, input and feedback.</li><li>Promotes client participation and partnership in the operation of the Program.</li><li>Remains up to date on mental health initiatives, environmental factors, socio-economic conditions, available social services, and other issues faced by LOFT’s clients.</li></ul>Financial Responsibility<ul><li>Oversees the administration, management, and coordination of all Program Financial Resources.</li><li>Determines spending priorities and oversees expenditures according to approved Program budgetary allocations.</li><li>Maintains Program occupancy rates based on funding requirements.</li><li>Establishes and implements Program fiscal control practices.</li><li>Assists LOFT’s Finance department in formulation of the Program’s budget and the annual budget submission to funders.</li><li>Identifies or cultivates new sources of funding, liaises with funders, assists with preparation of funding proposals.</li><li>Reviews monthly petty cash, staff expense claims, timesheets, and other payroll information in a timely fashion.</li><li>Ensures the proper collection, recording and submission of resident housing charges.</li></ul>Information Responsibility<ul><li>Oversees the administration, management, and operations of all Information Resources at the Program.</li><li>Overall responsibility for the storing, sharing and use of confidential client data at the Program.</li><li>Maintains current and accurate records of care services and documented behaviours for all clients served by the Program in accordance with established procedures.</li></ul>Material Responsibility<ul><li>Overall responsibility for all Program locations including facilities, equipment, vehicles, and other LOFT property.</li><li>Oversees licensing, inspections, upkeep, fire/safety regulations standards, and maintenance for all Program locations, equipment, vehicles, and other LOFT property.</li><li>Reports building and maintenance issues to Facilities Management in a timely manner.</li><li>Provides direct service to clients, including on-call backup to staff, crisis intervention, conflict resolution, and counselling.</li><li>Scope of work subject to change.</li><li>Other duties as assigned by Director, Community and Health Services.</li></ul>What You Bring: Must Haves<ul><li>Post-secondary degree in Human Services or equivalent</li><li>A minimum of five years of experience in direct service work.</li><li>A minimum of three years of experience in program administration/management including service delivery, program development, staff supervision, budged administration, and liaison with community partners.</li><li>Experience in the planning and delivery of direct services in accordance with Psychosocial Rehabilitation Principles.</li><li>Experience in facilitating and driving quality improvement and ensuring excellence in standards of service.</li><li>Experience in the delivery of personal support services and services to seniors.</li><li>Extensive knowledge and understanding of mental health and mental health initiatives and of the types of issues faced by disadvantaged adults including: substance abuse, racism, discrimination, homelessness, unemployment, and social isolation caused by lack of education, poverty, illness or age.</li><li>Knowledge of the environmental, socio-economic conditions in the community, the social services provided by all three levels of government and of the services provided by other community agencies.</li><li>Understanding of cultural competency and anti-oppression framework.</li><li>Knowledge of the challenges of delivering community based supportive housing for consumers with special needs, vulnerable persons with special needs, mental health and socially disadvantaged individuals.</li><li>Knowledge of Psychosocial Rehabilitation Principles (PSR) with the ability to put them into practice.</li><li>Knowledge of the Tenant Protection Act, and tenant rights and obligations.</li><li>Knowledge and understanding of statutes and regulations governing non-profit housing, social and health issues and fire/safety requirements</li><li>Computer literate and able to use Microsoft Office software, write clear concise reports, and use provincial common assessment tools.</li><li>Demonstrated team leadership ability to manage, team build, and coach staff on an individual and program team level.</li><li>Excellent interpersonal, communication, advocacy, mediation, and group dynamics skills are required to engage consumers, funders, community groups, the public, and the media.</li><li>Ability to represent LOFT and promote the Program and organization through public speaking engagements, liaison with other community and government agencies or institutions.</li><li>Ability to establish and maintain effective relationships with external agencies, stakeholders, and community groups.</li><li>Ability to disseminate complex information, persuade, influence, teach, counsel; employ tact, and courtesy for handling difficult situations.</li><li>Proven skill in analytical decision making, program planning, implementation, evaluation and project&nbsp;management.</li><li>Ability to adapt quickly to changing priorities and intervene in urgent situations.</li><li>Proven ability to make sound risk assessment and mitigation decisions with a moderate level of&nbsp;independence.</li><li>Ability to delegate and escalate in urgent situations.</li><li>Proven ability to make informed and timely decisions that will affect multiple Program locations.</li><li>Regularly identifies alternative approaches and solutions to resolve various problems or situations within the Program.</li></ul>Work Environment:<ul><li>Exposure to angry/hostile persons from time to time.</li><li>Frequent distractions, and multiple shifting demands.</li><li>May be required to be on-call as emergency contact for after hours</li><li>Staff will be required to work in resident rooms and may be exposed to second hand smoke.</li><li>Occasional outdoor travel in all weather to different locations with transit and/or own vehicle.</li><li>Combination of walking, sitting, and using office equipment and computers.</li><li>Physically able to assist client with daily living activities.</li><li>Physically able to perform demanding body mechanics (e.g. lifting, transferring, etc.).</li></ul>What We Offer:<ul><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and InclusionLOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note: A satisfactory vulnerable sector check (VSC) is also required. CLOSING DATE: August 11, 2025

10 LOFT Community Services Jobs