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Title of Job: Service Navigator Date: January 6, 2026 Closing Date: January 20, 2026 Location:&nbsp;Toronto, ON – Hospital to Home (H2H) CAMH Compensation:&nbsp;$55,239 - 67,560 annually prorated Contract Duration:&nbsp;12-Month Contract Work Type:&nbsp;Mobile &amp; Onsite Job ID:&nbsp;10513775 Existing or New Position:&nbsp;New Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.&nbsp;Job Summary: The Service Navigator is responsible for scheduling appointments with clients and directing H2H staff to service requests. The program provides in-home community services within 24 hours of hospital discharge. This position will be situated at the LOFT office located at Front and Jarvis and you will work amongst staff in similar navigation and support roles. LOFT was chosen to be the Homecare and Community Services provider for CAMH's new Hospital to Home (H2H) program. The standard Service Period for a H2H Program is sixteen (16) weeks in duration, with one Service Bundle to be assigned to the Patient and delivered over the course of this defined timeframe, with Services provided in accordance with the Patient Transitional Care Plan. The H2H program is designed to support adults 55+ facing complex mental health challenges, addiction, dementia and responsive behaviours along with physical health and care needs. This program will focus on individuals lacking access to appropriate supports while living in the community and other social determinants of health. The H2H LOFT Service Team will be working closely with CAMH partners as part of an integrated care model and ensures contact with referred individuals in the community within 24 hours.&nbsp;As part of this mobile team, staff will be travelling across the GTA to meet and work in a variety of environments to support individuals where they are at including in their homes.&nbsp;What You Will Do: Coordinated access system program delivery<ul><li>Working in partnership with applicants to negotiate supports and services</li><li>Advocating on behalf of applicants where appropriate and necessary</li><li>Demonstrating awareness of and sensitivity to diversity issues</li><li>Demonstrating an in-depth knowledge of barriers to services for marginalized communities</li><li>Maintaining the privacy and confidentiality of all client information according to agency policy</li><li>Facilitating crisis intervention as required</li></ul>Coordinated access system administration<ul><li>Supporting a cross-agency team approach to coordinated access system program delivery</li><li>Maintaining and enhancing standards for coordinated access system program delivery and monitoring adherence to standards</li><li>Maintaining an inventory of user-friendly information about programs offered by partner agencies and disseminating such information widely and as required</li><li>Supporting and participating in program Intake Workers Network as needed</li><li>Monitoring the level and accessibility of service provided to consumers, families and referral sources, and working with the Team Leaders to identify and develop plans to better meet the needs of clients who continue to face barriers accessing the system</li><li>Establishing and maintaining positive working relationships with other service providers, professionals and partnering agencies</li><li>Establishing effective relationships with family members where appropriate</li><li>Maintaining all necessary records and documentation pertaining to the coordinated access system program</li><li>Supporting and participating in the implementation of an annual evaluation process</li></ul>Communication/public relations<ul><li>Engaging in the wide distribution of program application forms and information on the referral/access process</li><li>Promoting the program coordinated access system to consumers, families and referral sources</li><li>Engaging in outreach and education activities in relation to program's services and the mental health system</li></ul>Indirect service<ul><li>Submitting time sheets, expense claims and other required information in accordance with agency guidelines</li><li>Participating in weekly team meetings, individual supervision and regular agency administration meetings</li><li>Participating in agency partnership meetings as required</li><li>Taking responsibility for identifying areas for professional growth and training, in conjunction with the Team Leader</li><li>Participating in ad-hoc committees within the agency, providing input to improve the services provided by the agency</li><li>Representing the program, as requested, at external workshops, inter-agency initiatives, staff training and other community-based activities</li><li>Completing other duties as assigned by the Team Leader</li></ul>What You Bring:Minimum 3 years mental health clinical assessment experienceMinimum 5 years counselling and/or case management experience in the adult mental health sectorProven experience within a partnership model of service deliveryDegree or diploma in health/human services or equivalent experienceStrong clinical assessment skillsExcellent interpersonal skills, good short-term, solution-focused counselling skills and the ability to form relationships with marginalized individualsKnowledge of concurrent disorders and experience with the continuum of addiction servicesComprehensive knowledge of community resources for mental health and substance abuseExcellent organizational and interpersonal skills with proven ability to work effectively at an individual, program and systems levelDemonstrated creativity and flexibility in problem-solving on an individual, program and systems levelSound judgment using professional standards that is first and foremost respectful of the clients being servedComputer literacy and experience with Microsoft Word, client service databases and electronic mail systemsDemonstrated ability to work within an anti-racist, anti-oppression frameworkPast experience working in Call / Contact Centres would be considered an assetAbility to speak another language would be considered an assetWork Environment:Frequent bending, kneeling and reaching, combined hours of sitting and standing while using office equipment and computers, light lifting of supplies and materials from time to time.May be required to be on-call as emergency contact for after hours, on a rotating schedule.Staff will be required to work in client rooms and may be exposed to second hand smokeWhat We Offer:E-learning program available all year roundStarting vacation time above minimum standard,Additional paid personal and paid sick daysProfessional development budget available to help you nurture and shape your careerCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionOur Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note:A satisfactory vulnerable sector check (VSC) is also required.This posting provides only a summary of the responsibilities and requirements for the position&nbsp;

LOFT Community Services

Service Navigator_FT-Contract

Title of Job: Case Manager Date:&nbsp;January 15, 2026 Closing Date: January 29, 2026 Location:&nbsp;Toronto, ON - Housing&nbsp;First for Encampment and Street Homelessness (HFRESH) Compensation:&nbsp;$55,239 - $67,560 annually prorated Contract Duration:&nbsp;until March 31, 2028&nbsp; Work Type: Onsite&nbsp; Job Id: 10451677 Existing or New Position: Existing Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.Job Summary As a Case Manager you will provide both on site and/or community-based, direct services to individuals living with mental health, physical health, and substance use challenges who may be living independently, in supportive housing or currently experiencing or have previously experienced homelessness or precarious housing. Case Managers individually and/ or as part of a team that may include a Coordinator, Peer Support Workers, Housing Support Workers, and other members of interdisciplinary teams to meet clients’ housing, health and other social needs. The program works closely to assess, plan, treat and support clients as they work toward recovery.&nbsp;The Case Manager, is linked to LOFT’s Multidisciplinary Access To Care and Housing (MATCH) team, with a targeted focus on individuals residing in encampments in West Toronto. The MATCH - Housing&nbsp;First foR Encampment and Street Homelessness (HFRESH)&nbsp;team will provide targeted, assertive outreach supports specifically to 40 individuals currently residing in encampments in Toronto. HFRESH is a City of Toronto funded research project, in collaboration with CAMH, COTA and Na-Me-Res.MATCH, utilizes an interdisciplinary team model and a Housing First approach to support individuals who are homeless and living with mental health, physical health and substance use challenges.&nbsp; The MATCH- HF4E team is comprised of a Psychiatry and Nursing provided by Inner City Health Associates (ICHA) and a Coordinator, Case Managers, Peer Support Workers, Personal Support Workers provided by LOFT.What You Will Do:<ul><li>Conducts outreach or community visits independently or with other team members to locate or connect with individuals living outdoor, in encampments or recently moved into housing across the City of Toronto</li><li>Engages effectively with individuals experiencing serious mental health issues and/or addictions, cognitive difficulties, brain injury or primary health care issues</li><li>Complete intake assessments and work&nbsp;from a client&nbsp;centered approach, develop a support and recovery plan which includes identifying priorities and goals, in conjunction with client, other professionals in&nbsp;areas identified through initial intake and OCAN’s,</li><li>Develops relationships with individuals served by the team and addresses basic and immediate needs</li><li>Mediate issues of conflict,&nbsp;teaching conflict resolution; following-up on issues to ensure resolution; Engages in crisis intervention/prevention with clients</li><li>Assist in the development of safety plans with clients.</li><li>Promote the personal empowerment of each individual through coaching, mentoring and support, thereby enabling each individual to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting; developing strategies and establishing a plan for maintaining these daily activities;</li><li>Case manages from a psycho-social rehabilitation and recovery model, linking clients with other supports as necessary, including housing, transportation, shelter placement, identification (ID) services and translation services, among others</li><li>Liaises with Ontario Works (OW) and the Ontario Disability Support Program (ODSP) or other financial sources as required.</li><li>Completes housing applications for clients and act as an advocate to place clients in appropriate, affordable housing</li><li>Works from a harm reduction approach with clients dealing with addiction issues</li><li>Advocates on behalf of homeless individuals in accessing a range of services</li><li>Works cooperatively with team members, community partners, other service providers and City staff in order to better meet client’s needs</li><li>Facilitates transfer of care to appropriate internal and external wrap around services that provide clients with follow-up support services or ongoing case management or other appropriate services as identified by the clients care plan</li><li>Documents client-related activities accurately and in a timely fashion on the Client Relationship Management System’s database</li><li>Establish and co-ordinate a support network of social, family, medical, psychiatric and other community links. Develop a coordinated care plan as appropriate,</li><li>Promote the services of the program and the image of the agency as a representative with clients, families, other supports, external agencies and others in a professional manner that reflects favourably on the organization</li><li>Participate in planning, organising, promoting and conducting events for the clients in an effort to address their social needs and prevent isolation; maintain a general awareness of community events and activities to also meet these needs;</li><li>Participate in the administration of the program by completing and maintaining the required records, assessments or statistics such as client files in accordance with established procedures;</li><li>Participate as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff, students or volunteers; providing other related assistance as required.</li><li>Actively participates in regular supervision, case reviews, team meetings and training sessions</li><li>Submits time sheets, expense claims and other required information in accordance with agency regulations</li><li>Represents the agency at external workshops, inter-agency initiatives, staff training and other community-based activities</li><li>Shares the driving responsibilities with other team members</li><li>Other duties as assigned by the Program Manager, Associate Director and/ or Director</li></ul>What You Bring:<ul><li>A degree/diploma in health care/social services or other related field with a minimum of three years relevant experience in the mental health sector</li><li>A certificate in addictions</li><li>The position requires an excellent understanding of trauma informed recovery, harm reduction, and&nbsp;psychosocial rehabilitation principles as acquired through a relevant degree in human services, coupled with at least three years of experience working with the client population in order to apply the theories to practical settings.</li><li>Knowledge of the issues faced by adults with mental illness, substance use, physical health concerns, and those experiencing chronic homelessness.</li><li>An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.</li><li>Knowledge of local community agencies and other professional services available for the client group is essential.</li><li>Experience in working as part of a team of professionals.</li><li>Strong understanding of anti-racism/anti-oppression frameworks.</li><li>Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.</li><li>Good intake assessment, crisis intervention, advocacy and problem solving skills.</li><li>Computer literacy sufficient to produce and maintain files, records or statistical information.</li><li>Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients.</li><li>Good communication skills both oral and written &nbsp;</li><li>Must possess a valid driver’s license, insurance to transport clients and a reliable vehicle in order to travel across the City of Toronto.</li></ul>What Do We Offer:<ul><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note:This role may follow a Tuesday to Saturday schedule, from 11:00 AM to 7:00 PM.A satisfactory vulnerable sector check (VSC) is also required.This posting provides only a summary of the responsibilities and requirements for the position&nbsp;

Case Manager_FT-Contract

Title of Job:&nbsp;Systems Administrator Date:&nbsp;January 15, 2026 Closing Date:&nbsp;January 29, 2026 Location: Toronto, ON - Information Technology Compensation:&nbsp;$70,663 - $84,600 Annually Prorated Work Type:&nbsp;Hybrid Job ID: 10532722 Existing or New Positions:&nbsp;Existing Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.Job Summary: Reporting to the Director of Information Technology, the Systems Administrator is responsible for the design, administration, and optimization of LOFT’s hybrid IT environment — with a primary focus on the Microsoft ecosystem (M365, Azure, Intune, SharePoint, Teams, Power Platform). The role includes managing cloud and on-prem infrastructure, identity and access management, endpoint security, disaster recovery, and system automation. The Systems Administrator ensures LOFT’s systems are secure, reliable, and continuously improving in alignment with organizational goals. What You Will Do: Microsoft Cloud Infrastructure<ul><li>Administer and optimize Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive, Power Automate, Defender, Purview).</li><li>Manage Azure AD / Entra ID, conditional access, single sign-on, and hybrid identity synchronization.</li><li>Implement and maintain Microsoft Intune for device management, compliance, and application deployment.</li><li>Lead initiatives to improve data protection, governance, and DLP policies across M365 and Azure.</li><li>Support automation through PowerShell scripting and Power Platform tools.</li></ul>Infrastructure &amp; Systems<ul><li>Manage and monitor virtualized environments (VMware, Hyper-V, or Azure Virtual Machines) and backup systems (Veeam or equivalent).</li><li>Maintain hybrid infrastructure including DNS, DHCP, Active Directory, Entra.</li><li>Implement and maintain disaster recovery and business continuity plans for cloud and on-prem systems.</li></ul>Security &amp; Monitoring<ul><li>Deploy and maintain endpoint protection, patching, and encryption (e.g., Defender for Endpoint, SentinelOne, or similar).</li><li>Monitor infrastructure and cloud services using tools like Azure Monitor, or Sentinel.</li><li>Investigate and remediate security alerts related to Infrastructure</li><li>Collaborate with IT management to continuously strengthen LOFT’s cyber resilience posture as it relates to Infrastructure &amp; end-user devices.</li></ul>Support &amp; Collaboration<ul><li>Provide Tier 2 &amp; 3 technical support and mentorship to IT service desk staff.</li><li>Develop technical documentation, standard operating procedures, and knowledge base articles.</li><li>Contribute to IT projects using project management best practices and coordinate with internal and vendor teams.</li><li>Participate in after-hours maintenance or incident response as needed.</li><li>The System Administrator will be expected to provide end-user support and coverage for the Networking and Cyber Security functions as needed.</li></ul>What You Bring:<ul><li>6+ years of hands-on experience in systems and cloud administration within a Microsoft-centric environment.</li><li>Expertise in:<ul><li>Microsoft 365 administration (Exchange, SharePoint, Teams, Defender, Intune)</li><li>Azure AD / Entra ID, conditional access, identity governance</li><li>Windows Server 2016–2022 and Active Directory</li><li>PowerShell scripting and automation</li></ul></li><li>Experience with VMware or Hyper-V, Veeam, and hybrid backup/DR solutions.</li><li>Familiarity with ITIL or equivalent service management frameworks.</li><li>Excellent analytical, troubleshooting, and communication skills.</li><li>Strong documentation discipline and ability to translate technical concepts into user-friendly language.</li><li>Postsecondary degree or diploma in Computer Science, Information Systems, or a related field.</li><li>Certifications such as Microsoft Certified: Azure Administrator, M365 Certified: Enterprise Administrator Expert, or CompTIA Server+/Network+</li><li>Strong interpersonal skills</li><li>The ability to communicate technical concepts in a clear and non-technical way</li><li>Good problem-solving skills and the ability to bring the necessary skills and resources to a problem</li><li>Ability to create and maintain clear and detailed technical documentation</li></ul>Work Environment:<ul><li>Standard 40-hour work week, with flexibility for occasional after-hours work during critical maintenance or incidents.</li><li>Hybrid environment with on-site presence required at LOFT’s Toronto office and occasional travel to program sites.</li><li>Must have a valid driver’s license and access to a car in order to visit remote sites in the GTA and surrounding regions.</li></ul>What We Offer:<ul><li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li><li>Defined Benefits Pensions Plan</li><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li><li>Tuition reimbursement program</li><li>Maternity-leave and Parental leave top up program</li></ul>Our Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note:<ul><li>A satisfactory vulnerable sector check (VSC) is also required.</li><li>This posting provides only a summary of the responsibilities and requirements for the position&nbsp;</li></ul>#LI_HYBRID

Systems Administrator_FT-Perm

Title of Job:&nbsp;Research Assistant, Quality and Service Excellence Date:&nbsp;January 7, 2026 Closing Date:&nbsp;January 28, 2026 Location: Toronto, ON - Quality &amp; Service Excellence Compensation:&nbsp;$55,239 - $67,560 Annually Prorated Contract Duration: 12-Month Contract Work Type:&nbsp;Hybrid Job ID: 10374138 Existing or New Positions:&nbsp;New Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use needs, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. Job Summary: The Research Assistant will support the implementation of evidence-informed practices across LOFT’s client-care streams. The Research Assistant will work closely with the Quality and Service Excellence team to assist in data collection, analysis, and knowledge mobilization that enhances client outcomes and supports continuous improvement.&nbsp; What You Will Do: Research &amp; Evaluation Support<ul><li>Assist with literature reviews, environmental scans, and needs assessments to inform program development</li><li>Support the development of logic models, theories of change, evaluation frameworks, data collection tools and other evidence-informed practice activities</li><li>Support the development and implementation of pilot initiatives related to different evidence-informed practice activities (e.g., measurement-based care, evaluation)</li><li>Help prepare documentation for the Quality and Service Excellence team including ethics submissions, external and internal reporting, knowledge mobilization (e.g., conference presentations, peer-reviewed journal articles), and grant applications</li></ul>Data Collection &amp; Analysis<ul><li>Collect and organize qualitative and quantitative data from various sources including surveys, interviews, and administrative datasets</li><li>Clean and manage large datasets; assist with variable construction and basic statistical analysis (e.g., descriptive statistics, trend analysis)</li><li>Use tools such as Excel, SPSS, or R to support data analysis and visualization</li></ul>Implementation &amp; Capacity Building<ul><li>Assist in the development and implementation of staff training and capacity building related to quality and service excellence</li><li>Support the implementation of enabling infrastructure to foster a strong culture for learning</li></ul>Knowledge Mobilization<ul><li>Contribute to the development of accessible research outputs such as summaries, infographics, and presentations.</li><li>Assist in preparing materials for internal and external stakeholders, including community partners.</li><li>Support dissemination activities including newsletters, forums, and digital platforms.</li></ul>Quality &amp; Service Excellence<ul><li>Collaborate with the Performance and Quality Improvement (PQI) team to support data governance and accreditation efforts.</li><li>Help maintain documentation and records related to program performance and client outcomes</li><li>Support organizational initiatives that promote a culture of safety, equity, and continuous learning.</li></ul>What You Bring:<ul><li>Bachelor’s degree in Psychology, Social Work, Public Health, Education, or a related social science discipline.</li><li>1–2 years of experience in a research, evaluation, or data support role, preferably in a community or healthcare setting.</li><li>Familiarity with research methods including qualitative, quantitative, and mixed-methods approaches.</li><li>Basic proficiency in data analysis software (e.g., SPSS, R, NVivo) and Microsoft Office Suite.</li><li>Regular access to a reliable vehicle and ability to travel to program sites as needed.</li></ul>Work Environment:<ul><li>This is a hybrid position that will consist of both work- from-home and onsite arrangements.</li><li>Schedules will be&nbsp;determined on a monthly basis and will be determined by program needs.</li></ul>What We Offer:<ul><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note:<ul><li>A satisfactory vulnerable sector check (VSC) is also required.</li><li>This posting provides only a summary of the responsibilities and requirements for the position&nbsp;</li></ul>#LI-HYBRID

Research Assistant, Quality and Service Excellence_FT-Contract

Title of Job:&nbsp;Case Manager Date:&nbsp;January 9, 2026 Closing Date:&nbsp;January 25, 2026 Location: Toronto, ON - HART Hub Supportive Housing Compensation:&nbsp;$55,239 - $67,560 Annually Prorated Work Type:&nbsp;Onsite Job ID: 10513866 Existing or New Positions:&nbsp;NewWho We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. Job Summary: As a Case Manager you will work independently or be part of a team that co-ordinates a support network and links clients living with mental illnesses, addictions and physical health issues in a Crosslinks -remove (change to LOFT)&nbsp;residence to various community services. The position attempts to empower the client, thereby increasing their independence, dignity and self-respect in a safe and secure environment. Direct service and support will be provided to clients in areas such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs. This position will work with in&nbsp;HART Hub&nbsp;Supportive Housing which is&nbsp;being led by Parkdale Queen West Community Health Centre in mid-West/West Toronto. This Supportive Housing program will provide moderate to high support housing to individuals requiring support with mental health and substance use needs. The program will align with LOFT's Supportive Housing model providing deeply affordable units with wraparound on-site 24/7 support including intensive case management, life enrichment, and residential support. The program will provide trauma informed, client-centred care utilizing principles of eviction prevention, harm reduction, and anti-oppression to support individuals in their recovery journeys. What You Will Do:<ul><li>Develop a plan of support and recovery which includes identifying priorities and goals, in conjunction with client, other professionals, areas identified through initial intake and OCAN’s;</li><li>Promote the personal empowerment of each individual through coaching, mentoring and support, thereby enabling each to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting; developing strategies and establishing a plan for maintaining these daily activities;</li><li>Establish and co-ordinate a support network of social, family, medical, psychiatric and other community links. Develop a coordinated care plan as appropriate.</li><li>Provide crisis intervention/management and assist in the development of crisis plans with clients;</li><li>Promote the services of the program and the image of the agency as a representative with clients, families, other supports, external agencies and others in a professional manner that reflects favorably on the organization LOFT Community Services Job Description</li><li>Mediate issues or conflicts between residents, or residents and neighbors, teaching conflict resolution; following-up on issues to ensure resolution;</li><li>Participate in planning, organizing, promoting and conducting events for the clients in an effort to address their social needs and prevent isolation; maintain a general awareness of community events and activities to also meet these needs;</li><li>Participate in the administration of the program by completing and maintaining the required records, assessments or statistics such as client files in accordance with established procedures;</li><li>Participate as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff, students or volunteers; providing other related assistance as required.</li><li>Provide 24 hour crisis support to program on a rotational basis through a pager or similar system;</li><li>Assist in the preparing units for occupancy that may include moving furniture.</li></ul>What You Bring:<ul><li>The position requires an excellent understanding of recovery, harm reduction and psychosocial rehabilitation principles as acquired through a relevant degree in human services, coupled with at least three years of experience working with the client population in order to apply the theories to practical settings.</li><li>Knowledge of the issues faced by adults with mental illness, addictions, physical health concerns, and homelessness.</li><li>An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.</li><li>Knowledge of local community agencies and other professional services available for the client group is essential.</li><li>Experience in working as part of a team of professionals.</li><li>Must possess a valid driver’s license, insurance to transport clients and a reliable vehicle in order to travel throughout the CLHIN</li><li>Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.</li><li>Good intake assessment, crisis intervention, advocacy and problem solving skills.</li><li>Computer literacy sufficient to produce and maintain files, records or statistical information. Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients.</li></ul>Work Environment:<ul><li>Required to be on after-hours on call, on a rotating schedule.</li><li>Frequent travel to Program Sites.</li><li>Ability to clean and prepare units for occupancy which may include moving furniture.</li><li>Since the workplace involves working in resident/tenant member’s own homes, staff may be subjected to second hand smoke while performing their job duties.</li></ul>What We Offer:<ul><li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li><li>Defined Benefits Pensions Plan</li><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li><li>Tuition reimbursement program</li><li>Maternity-leave and Parental leave top up program</li></ul>Our Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note:<ul><li>A satisfactory vulnerable sector check (VSC) is also required.</li><li>This posting provides only a summary of the responsibilities and requirements for the position&nbsp;</li></ul>

Case Manager_FT-Perm

Title of Job:&nbsp;Life Enrichment Worker Date: January 8, 2025 Closing Date:&nbsp;January 22, 2025 Location: Orillia, ON - Back to Home Orillia Compensation:&nbsp;$50,409 - $59,904 Annually Prorated Contract Duration: until January 15, 2027 Work Type:&nbsp;Onsite Job ID:&nbsp;10337929 Existing or New Positions:&nbsp;ExistingWho We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.&nbsp;Job Summary: The Life Enrichment Worker (LEW) is responsible for working within an interdisciplinary team and enhancing the quality of life for older adults and seniors living within a LOFT Program who are facing complex challenges. These complex challenges could include mental health and/or addiction challenges, cognitive impairment, ongoing physical health issues, responsive behaviours and/or other neurological disorders. The LEW is responsible for the effective operation and delivery of all recreational programming, which includes assessing, planning, implementing, coordinating, and evaluating a variety of innovative recreational, educational, or therapeutic program activities that will support the achievement of optimal individualized care for the client, and further assists in building their interpersonal relationships and social skills. This position will include both individual and group work. What You Will Do:<ul><li>Oversee the assessment of clients to determine their&nbsp;ability for program participation.</li><li>Execute a therapeutic program targeted toward what the client requires most.</li><li>Manage the assessment of physical and social needs of the client to ensure program meets client’s needs.</li><li>Observe, analyze, and record clients' participation, reactions, and progress during programs, modifying treatment programs as needed.</li><li>Counsel and encourage clients to develop leisure activities.</li><li>Work with clients’ treatment team to plan and evaluate therapy programs.</li><li>Conduct recreational therapy sessions to improve clients' mental and physical well-being.</li><li>Instruct client in activities and techniques, such as sports, dance, music, art, or relaxation techniques, designed to meet their specific physical or psychological needs.</li><li>Work with the Manager&nbsp;to ensure that the personal care plan for each client is in conjunction with the care team and family and based on the client’s needs and preferences and monitor each client’s progress as it relates to the client’s care plan.</li><li>Work with each client’s circle of care to support&nbsp;appropriate transition to Long Term Care when needed.</li><li>Identify areas of risk and recommend and/or take actions as appropriate.</li><li>Maintaining accurate records and files on the provision of service to residents/clients</li><li>Ensure training objectives and requirements are met while ensuring on-going training and development for staff, students, and volunteers.</li><li>Recognize and communicate training needs of program.</li><li>Participate in on call rotation regularly and as required.</li><li>Undertake special projects and tasks as assigned.</li><li>Provide other duties, as assigned by Program Manager</li></ul>What You Bring:<ul><li>Degree and/or diploma in Therapeutic Recreation or recreation with a therapeutic concentration</li><li>Minimum 2 years’ experience with vulnerable older adults and seniors who may be living with mental illness, cognitive and neurological illnesses, addiction challenges and/or responsive behaviors who have been longer term hospital patients.</li><li>Knowledge and training in GPA, Montessori Methods for Dementia, PIECES and Restorative Care</li><li>Knowledge and proven experience working with clients in a PSR (Psychosocial Rehabilitation) approach.</li><li>First Aid and CPR certification.</li><li>Ability to organize and work with individuals and groups in the areas of assessment, program planning and problem solving.</li><li>Ability to interact with clients in a positive and supportive manner.</li><li>Physically able to perform required duties.</li><li>Good oral and written skills; excellent computer skills; ability to follow written and verbal instructions.</li><li>Ability to work effectively in a team environment.</li><li>Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness.</li><li>A valid drivers’ license and access to your own vehicle is required.</li><li>Ability to communicate in a different language, an asset</li><li>Ability to communicate in a different language, an asset</li><li>An understanding of cultural competency and framework</li><li>Ability to drive agency van&nbsp;</li></ul>Work Environment:<ul><li>Will be required to work in resident rooms and may be exposed to second hand smoke.</li><li>Required to be on after-hours on call, on a rotating schedule.</li><li>Walk up and down stairs, physically able to assist client with daily living activities 10%-20% travel to different locations with transit and/or own vehicle, outdoor travel, Lifting objects up to 50 lbs.</li></ul>What We Offer:<ul><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note:<ul><li>A satisfactory vulnerable sector check (VSC) is also required.</li><li>This posting provides only a summary of the responsibilities and requirements for the position&nbsp;</li></ul>

Life Enrichment Worker_FT-Contract

Title of Job:&nbsp;Case Manager, Psychogeriatric Date:&nbsp;January 7, 2026 Closing Date:&nbsp;January 21, 2026 Location: Aurora, ON - BSTR Central Compensation:&nbsp;$55,239 - $67,560 Annually Prorated Contract Duration: 12-Month Contract Work Type:&nbsp;Onsite Job ID: 10514031 Existing or New Positions:&nbsp;ExistingWho We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. Job Summary: As a Psychogeriatric Case Manager you will be part of a Behaviour Support Team that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be associated with various types of dementia, delirium, mental health, addictions or other neurological conditions and who are ALC or at risk of becoming ALC in the acute care and/or transitional care settings of the Ontario Health Central area. You will assist in the creation and coordination of a behaviour support network, you will provide direct service to support the person served, family members and/or care-partners to mitigate escalating responsive behaviours. A key role of this position is to coordinate and support the transition of the person served as they move to their next care destination. What You Will Do:<ul><li>Assists persons served in the development and implementation of a Behavioural Support Plan tailored to the needs of the person served and issues designed to improve quality of life and assist in the mitigation of responsive behaviours. Identify and refer to resources specific to those needs and issues;</li><li>Act as a liaison and client advocate among those involved with the client’s care including family, other caregivers, medical and other multi-disciplinary providers.</li><li>Complete the Behavioural Support Assessment and provide timely and accurate record keeping and reports as required.</li><li>Provide support, on-going training and consultation to colleagues, family members and/or other care-partners to assist in mitigating escalating responsive behaviours;</li><li>Provide supportive counselling or referral and linkages to health care, programs, or service providers.</li><li>Provide crisis management/intervention and assist in the development of crisis plans for clients.</li><li>Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles.</li><li>Maintain strict confidentiality and follow all other required policies and procedures.</li><li>Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favourably on the organization.</li><li>Attend and actively participate in all required training.</li><li>Liaise, collaborate and coordinate with other&nbsp;professionals, service providers and partners</li><li>It is an expectation of the position that most of the work will be conducted in hospitals and compliance with their occupational health policies and protocols will be required (associated costs will be reimbursed)</li><li>Complete other duties, from time to time, as assigned by the Coordinator and/or Program Director.</li></ul>What You Bring:<ul><li>Completion of&nbsp;a diploma/degree in Social Services/Human Services or equivalent;</li><li>Training/knowledge of P.I.E.C.E.S., U-First approaches or willingness to receive training;</li><li>Minimum three years related experience in providing support to vulnerable seniors and older adults with responsive behaviours related to mental illness, addictions, dementia or other neurological conditions;</li><li>Group counselling related to mental health, addictions, and related issues.</li><li>Knowledge of community resources and support</li><li>An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with client on goals/priorities.</li><li>Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills</li><li>Good oral and written communication skills and computer literacy, including MS word and Excel.</li><li>Counselling, responding and assessment skills.</li><li>Creativity and flexibility to approaches.</li><li>Ability to work effectively as part of a team and interact with workers from a variety of agencies.</li><li>Understanding of cultural competency and framework</li><li>Possession of&nbsp;a valid driver’s license,&nbsp;and a reliable vehicle in order to travel is required.</li></ul>Work Environment:<ul><li>Staff will be required to work in client’s own homes and may&nbsp;therefore be exposed to secondhand smoke.</li><li>Occasional&nbsp;evening and weekend hours may be required.</li><li>Frequent travel&nbsp;will be required using own vehicle.&nbsp;</li></ul>What We Offer:<ul><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note:<ul><li>A satisfactory vulnerable sector check (VSC) is also required.</li><li>This posting provides only a summary of the responsibilities and requirements for the position&nbsp;</li></ul>

Case Manager, Psychogeriatric_FT-Contract

Title of Job: Coordinator Date: January 6, 2026 Closing Date: January 20, 2026 Location:&nbsp;Toronto, ON – Hospital to Home (H2H) CAMH Compensation:&nbsp;$64,933 - 76,560 annually prorated Contract Duration:&nbsp;12-Month Contract Work Type:&nbsp;Mobile &amp; Onsite Job ID:&nbsp;10509389 Existing or New Position:&nbsp;New Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.&nbsp;Job Summary: The Coordinator provides team leadership in the overall service delivery and day-to-day operations of the Service. In conjunction with the Program Manager, this position provide a range of assistance and support in facilitating optimal client care and facilitates the general operation LOFT was chosen to be the Homecare and Community Services provider for CAMH's new Hospital to Home (H2H) program. The standard Service Period for a H2H Program is sixteen (16) weeks in duration, with one Service Bundle to be assigned to the Patient and delivered over the course of this defined timeframe, with Services provided in accordance with the Patient Transitional Care Plan. The H2H program is designed to support adults 55+ facing complex mental health challenges, addiction, dementia and responsive behaviours along with physical health and care needs. This program will focus on individuals lacking access to appropriate supports while living in the community and other social determinants of health. The H2H LOFT Service Team will be working closely with CAMH partners as part of an integrated care model and ensures contact with referred individuals in the community within 24 hours.&nbsp;As part of this mobile team, staff will be travelling across the GTA to meet and work in a variety of environments to support individuals where they are at including in their homes.&nbsp; What You Will Do:Oversee all aspects of the site management of the Service. This includes managing all health and safety requirements and general maintenance and security.Promote personal empowerment through personalized programming, coaching, mentoring and support, enabling each to meet the daily requirements of their living environment;Advocate in navigating the social services and health care systems to ensure accessibility and availability of services;Mediate issues included but not limited to clients, residents and neighbours with conflict resolutionProvide leadership and support to direct service staff, including scheduling, training, performance management, and recruitment.Develop and implement operating procedures for the site and ensuring compliance with established standards including but not limited to property standards, fire codes and health and safety etc.;maintain a general awareness of the daily activities and client issues and identifying staffing issues;Responsible for coordinating the acquisition, use, and maintenance of site equipment and supplies, managing repair requestsmaintain accurate service records and incident reports, and overseeing petty cash handling.Participate in the regular service planning processes including but not limited to service plan, operating plan, client satisfaction feedback process, quality improvement and other research activities and program evaluation report etc;identify gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities;Organize and participate in client meetings or other group activities which promote the well being of the residents and the smooth operation of the service;Provide other related assistance as required by the Program ManagerWhat You Bring:A degree/diploma in health care/social services or other related fieldAt least 5 years relevant community support service experience in the mental health sectorExcellent understanding of harm reduction and psychosocial rehabilitation principles as acquired through a post secondary education.Knowledge of the issues faced by adults with special needs and of a marginalized client group .Experience in program development, planning and evaluation.An understanding of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.Experience in conducting meetings or facilitating groups, good analytical, time management, and organizational skills to co-ordinate and follow-up on issues or activities with clients.Excellent interpersonal, communication and counselling skills are requiredAdvocacy skills with knowledge of local community agencies and other professional services available for the client group&nbsp;an ability to establish effective relationships with service providers, residents’ families and friends etc.Good intake assessment, crisis intervention, advocacy and problem solving skills.Computer literacy sufficient to produce and maintain files, records or statistical information.A valid Ontario driver’s license is preferredWork Environment:Frequent bending, kneeling and reaching, combined hours of sitting and standing while using office equipment and computers, light lifting of supplies and materials from time to time.May be required to be on-call as emergency contact for after hours, on a rotating schedule.Staff will be required to work in client rooms and may be exposed to second hand smokeWhat We Offer:E-learning program available all year roundStarting vacation time above minimum standard,Additional paid personal and paid sick daysProfessional development budget available to help you nurture and shape your careerCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionOur Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note:A satisfactory vulnerable sector check (VSC) is also required.This posting provides only a summary of the responsibilities and requirements for the position&nbsp;

Coordinator_FT-Contract

Title of Job:&nbsp;Personal Support Worker Date:&nbsp;January 5, 2025 Closing Date:&nbsp;January 19, 2025&nbsp; Location: Toronto, ON -&nbsp;West Toronto Senior Services Compensation:&nbsp;$52,109 - $53,400 Annually Prorated Work Type:&nbsp;Onsite Job ID: 10495430 Existing or New Positions:&nbsp;ExistingWho We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. Job Summary: The Personal Support Worker (PSW) is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The PSW will support, as assigned, the needs of the vulnerable, at risk, older adults and seniors living in the multi-sites under the auspices of the program. This support relates to the physical, cognitive, mental health and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security, fire and general health and safety practices. The PSW will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program. What You Will Do:<ul><li>Assist clients with physical and mental health needs by fostering respectful relationships, supporting daily living activities, managing medical and behavioral issues, facilitating social engagement, and maintaining accurate care documentation in collaboration with the support team.</li><li>Maintain safety and security by responding to emergencies, documenting incidents, ensuring client well-being through regular interaction</li><li>Oversee site-specific medical responsibilities by monitoring the medication program, ensuring proper storage and documentation, and collaborating with physicians, pharmacists, and program staff to resolve any issues.</li><li>Coordinate and participate in social and recreational activities by attending planning meetings, maintaining participant records, ensuring equipment readiness, communicating client absences, leading outings, including driving clients</li><li>Perform various operational and support duties by managing communications, maintaining daily residence operations, coordinating emergency evacuations, participating in meetings and training, working rotating shifts across housing sites, and accepting delegated tasks from senior staff to ensure smooth program delivery.</li><li>Other ad-hoc tasks as assigned by the program manager</li></ul>What You Bring:<ul><li>A diploma / certificate or above in Human Services, Gerontology or Personal Support Worker from a recognized college or university is preferred</li><li>First Aid and CPR training</li><li>Experience with clients with unique special needs including cognitive impairment and/or mental health issues.</li><li>Knowledge of medication, general health and psychiatric conditions</li><li>Ability to organize activities and work with individuals and groups in the areas of assessment, problem solving and crisis management;</li><li>Ability to interact with clients in a positive and supportive manner;</li><li>Demonstrated ability to work with multi-disciplinary professionals and other staff in a team environment;</li><li>&nbsp;Good oral and written English skills.</li><li>Computer skills are required</li><li>Possession of a valid Ontario Driver's License preferred;</li></ul>Work Environment:<ul><li>Physically able to perform demanding body mechanics (e.g. lifting, transferring, etc.)</li><li>Since the position involves working in client/client/member’s own homes, staff may be subjected to second hand smoke while performing their job duties.</li><li>In addition staff will be required to work rotating shifts as scheduled by the program</li></ul>What We Offer:<ul><li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li><li>Defined Benefits Pensions Plan</li><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li><li>Tuition reimbursement program</li><li>Maternity-leave and Parental leave top up program</li></ul>Our Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note:<ul><li>A satisfactory vulnerable sector check (VSC) is also required.</li><li>This posting provides only a summary of the responsibilities and requirements for the position.&nbsp;</li></ul>

Personal Support Worker_FT-Perm

Title of Job: Cook Date: January 5, 2025 Closing Date: January 19, 2026 Location:&nbsp;Toronto, ON - Orillia Complex Care and Senior Services Compensation: $23.07/hr&nbsp; Work Type: Onsite Job ID: 10497656 Existing or New Position: ExistingWho We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.Job Summary: The Cook renders a range of services that relate to the operation of the kitchen. These responsibilities include the preparation and service of food for the meals as scheduled and for other special occasions as requested and the storing and stocking of food. Cleaning duties pertaining to maintaining the cleanliness of the kitchen and dining room, as well as other delegated responsibilities, are included to ensure the efficient operation of the kitchen’s food service. What You Will Do:Prepare/cook the food for scheduled meals, snacks, and other occasions, as requested, according to the menu plan; prepare/cook appropriate food for those on special diets as required.Ensure that the standard of quality for the food service is maintained.Ensure utensils, etc. are available for meals as scheduled.Serve meals at specified times.Clear and clean tables in the dining room area after the mealtime is finished.Clean all dishes, utensils and equipment used in the preparation and service of the food provided by the kitchen.Clean all stoves, refrigerators, freezers, cupboards, pantries and all other equipment and areas that are associated with kitchen food service.Monitor inventory of storage areas and refrigerator/freezer units; accept and store deliveries/food in proper areas and according to policy.Other related duties as assigned by the Food Services CoordinatorWhat You Bring:Several years of kitchen/cooking experience and/or trainingKnowledge of equipment used in the preparation of foodKnowledge of health standards for the handling and storage of foodKnowledge of nutrition standards and special diet requirementsKnowledge of occupational Health and Safety StandardsValid Food Handler’s CertificateKey Skills and Competencies:Ability to communicate in English, oral and written.Work Environment: Since the workplace involves working in resident/tenant member’s own homes, staff may be subjected to secondhand smoke while performing their job duties. The following physical movements are required as part of the regular routines of the job: Frequency:Standing – ongoing dailyWalking – ongoing dailySitting – 1.5 hrs/day (breaks)Climbing – stairs to staff room and washroomLifting (floor to waist) – twice/week – max. 35 lbsLifting (waist to shoulder) – ongoing daily – under 10 lbsRepetitive bending, lifting, twisting or turning – 2 hrs/dayCrouching – 1-2 times/dayReaching – 1 hour/day sporadicallyKneeling – 1-2 times/dayBending – 1 hour/day, sporadicallyWeight factors - Frequency per day:Under 2 lbs – ongoingUnder 5 lbs – ongoingUnder 10 lbs – 2 hours/day, twice/day15-20 Pounds – 8 times/day20-30 lbs – occasionally, 1-2 times/day30-50 lbs – twice/dayUse of equipment such as a trolley is provided for staff to move heavy items to and from the work/preparation area.What We Offer:E-learning program available all year roundCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionOur Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note:A satisfactory vulnerable sector check (VSC) is also required.This posting provides only a summary of the responsibilities and requirements for the position.

13 LOFT Community Services Jobs