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Job Posting # 060124&nbsp;Position: CDRC Case Manager&nbsp;Program(s): Crossroads Day Reporting Centre (CDRC)&nbsp;Function: The role is to provide day to day counselling support to clients. To provide crisis intervention for clients.&nbsp; Work directly with Correctional Services Canada.&nbsp; &nbsp;To complete funder reports as required.Schedule: Full time permanent position. Weekend availability required. Hours/ days will vary depending on needs of the program&nbsp;Start Date: ASAP&nbsp;Salary: $25.60 per hourReports to: Team Leader(or his/her designate)Responsibilities:&nbsp;<ol><li>Demonstrated desire to advance knowledge and skills level.</li><li>Openness and ability to establish rapport.</li><li>Ability to interact on an individual and group basis; good interpersonal skills.</li><li>Effective crisis intervention skills.</li><li>Ability to effectively asses client behaviours and intervene using a cognitive-behavioural model.</li><li>Ability to analyze clients’ behaviours in order to assess needs and risk.</li><li>Ability to function effectively as both a leader and a member of a team.</li><li>Ability to act independently, as circumstances warrant.</li><li>Sensitive to cultural and individual values.</li><li>Ability to set limits.</li><li>Ability to use and describe various approaches to deal with issues and/or clients.</li><li>Effective written and verbal communication skills.</li><li>Ability to interpret policies and procedures and act within their intent.</li><li>Working knowledge of community resources.</li><li>Moral integrity and honesty.</li><li>Maintain a counselling caseload as a primary counsellor in order to facilitate, with each client, a complete risk/needs assessment.</li><li>Within 10 working days of client’s intake complete a LSI-R assessment; complete updated LSI-R assessments in regular 3-month intervals.</li><li>Meet with clients at a frequency to be determined based on assessment of needs and consultation with the supervising parole officer, and accurately record all meetings, goals, progress and activities of each client.</li><li>Ensure case files are maintained in compliance with agency and contract standards.</li><li>Demonstrate knowledge and practice of micro skills counselling and motivational counselling techniques when liaising with peers and clients.</li><li>Accurately record all behaviours and activities, both reported and observed, of all clients.</li><li>Be knowledgeable of community services that relate to the delivery of service in the setting.</li><li>During his/her shift, will monitor and maintain all established Program procedures and policies.</li><li>Complete and share with client, staff and CSC, any applicable reports on each of the clients on his/her caseload in a timely fashion.</li><li>Liaise on an on-going basis with CSC, including discussions regarding overall progress of each of the clients.</li><li>If and when appropriate, establish rapport with the family, referral worker, outside resources and any other party who has legal involvement with the client.</li><li>Provide or take appropriate action to provide the client with special programs to meet their needs.</li><li>Under the direction of their supervisor, organize, implement and/or deliver group or individual programs that are aimed at addressing identified needs of individuals or groups.</li><li>Utilizing cognitive-behavioural techniques, assist the client in addressing the identified needs, such as problem-solving skills, assertiveness training, communication skills, values clarification, anger management and leisure skills.</li><li>Assume on-call responsibilities as appropriate.</li><li>Deliver services in a way that reflects the racial, cultural, linguistic and gender specific needs of the community being served.</li><li>Ability to understand and apply principles of Anti-Racism, Anti-Oppression Framework to interactions</li><li>Actively participate in developing and implementing systems (i.e., forms, questionnaires, etc.) that will facilitate the case management process.</li><li>Remain awake, alert and attentive to client needs at all times when on shift.</li><li>Perform other duties or assignments as directed by the Director of Residential Services</li></ol>Qualifications:&nbsp;<ol><li>Community College Diploma or University Degree and/or combination of education and experience</li><li>Previous counselling experience with individuals involved in the justice system 3.&nbsp;Minimum of 2 years related employment experience in criminal justice system 4.&nbsp;Demonstrated equivalency of experience and training will be considered.</li><li>Knowledge of community resources</li><li>Intermediate-Advanced word processing skills are required.</li><li>Reliability check through Public Works</li></ol>The John Howard Society is an equal opportunity employer and a United Way anchor agency. This position will be covered under the union agreement between John Howard Society of Toronto and SEIU Healthcare. JHST is in compliance with AODA standards. Should you be invited to an interview and require assistance or accommodations, please contact us in advance of the interview.&nbsp;Please submit all cover letters and resumes (combined into one document) in confidence by email to <a href="mailto:crf@jhst.ca" target="_blank">crf@jhst.ca</a>. Be sure to indicate the position that you are applying for in your cover letter.*only those selected for an interview will be contacted. Thank you.*

John Howard Society of Toronto

CDRC Case Manager

John Howard Society of Toronto is looking for ReliefResidential Support Workers to join our team!Position: Residential Support WorkerProgram: Crossroads Program and/or Donald G. Evans ResidencesFunction:&nbsp;The role is to provide day to day counselling support to client residing in JHST’s &nbsp;two (2) Community Residential Facilities (CRFs), otherwise known as Halfway Houses. The Crossroads Program and Donald G. Evans Residence (DGER) are community residential facilities for federally sentenced adult males on a supervised release from a federal institution. The paramount goal of these programs is to increase public safety by assisting with the successful reintegration of these clients. Staff work in collaboration with Correctional Services Canada (CSC) to effectively manage risk by addressing “need areas” that assist client’s stabilization in the community and lead productive pro-social lives.Schedule: Part-Time/Relief– Hours/Days may vary depending on needs of the program. (MUST be available to work all shifts weekends, stat holidays, overnights, days, and afternoons - as this is a mandatory requirement of the relief position.)Salary: $22.66 per hour (Salary Grade 2); shift premiums for evenings, overnights and weekendsReports to: Team Leader, Residential Services (or designate) Responsibilities:1.&nbsp;&nbsp;&nbsp;&nbsp;Be familiar with all relevant client information including Parole Board Canada conditions, offence pattern, risk/needs factors and family concerns and ensure clients are compliant with program conditions. 2.&nbsp;&nbsp;&nbsp;&nbsp;Make appropriate decisions based upon the above information, in compliance with Society policies and procedures, particularly around confidentiality and health and safety. 3.&nbsp;&nbsp;&nbsp;&nbsp;Respond to client needs during shift 4.&nbsp;&nbsp;&nbsp;&nbsp;Monitor and maintain all established program procedures and policies. 5.&nbsp;&nbsp;&nbsp;&nbsp;Respond to all fire safety and security issues during shift. This includes crisis management. 6.&nbsp;&nbsp;&nbsp;&nbsp;Complete incidence occurrence reports, as required per JHST policy and procedure 7.&nbsp;&nbsp;&nbsp;&nbsp;Perform program maintenance during shift. 8.&nbsp;&nbsp;&nbsp;&nbsp;Document all significant contact with clients, using the client daily logs, the log book or an incident report as the situation dictates. 9.&nbsp;&nbsp;&nbsp;&nbsp;Input relevant information into the Client database. 10.&nbsp;&nbsp;&nbsp;&nbsp;Medication administration, as required. 11.&nbsp;&nbsp;&nbsp;&nbsp;Develop interpersonal relationships with the clients in order to assist in the attainment of the clients’ goals, while maintaining professional boundaries. 12.&nbsp;&nbsp;&nbsp;&nbsp;Assume the responsibility for a limited case load at the discretion of the Team Lead. 13.&nbsp;&nbsp;&nbsp;&nbsp;Assist in the auditing of agency/ contractual standards. 14.&nbsp;&nbsp;&nbsp;&nbsp;Assist in review and revision of agency policy and procedures, program rules etc. 15.&nbsp;&nbsp;&nbsp;&nbsp;Perform administrative tasks (filing, word processing, photocopying etc.) 16.&nbsp;&nbsp;&nbsp;&nbsp;Remain awake, alert and attentive to client needs at all times when on shift. 17.&nbsp;&nbsp;&nbsp;&nbsp;Perform other duties or assignment as directed by the Team Leaders of residential services. 18.&nbsp;&nbsp;&nbsp;&nbsp;Understanding of risk management and the four principles of effective intervention- risk, need, responsivity, professional discretion 19.&nbsp;&nbsp;&nbsp;&nbsp;Deliver services in a way that reflects the racial, cultural, linguistic and gender specific needs of the community being served. 20.&nbsp;&nbsp;&nbsp;&nbsp;Ability to understand and apply principles of Anti-Racism, Anti-Oppression Framework to interactionsQualifications:1.&nbsp;&nbsp;&nbsp;&nbsp;Community College Diploma, University Degree and/or combination of related experience 2.&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of community resources 3.&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication skills, both verbal and written 4.&nbsp;&nbsp;&nbsp;&nbsp;Ability to maintain professional boundaries 5.&nbsp;&nbsp;&nbsp;&nbsp;Ability to work well with others and part of a team 6.&nbsp;&nbsp;&nbsp;&nbsp;Experience with de-escalation techniques 7.&nbsp;&nbsp;&nbsp;&nbsp;Up-to-date First Aid/CPR 8.&nbsp;&nbsp;&nbsp;&nbsp;Enhanced Reliability Security Clearance through the federal government’s Contract Security Program.This position will be covered under the Collective agreement between John Howard Society of Toronto and SEIU Healthcare. The John Howard Society is an equal opportunity employer and a United Way anchor agency. If you require any accommodation during the recruitment process, please inform Human Resources.&nbsp;Please submit all cover letters and resumes by email to <a href="mailto:crf@jhst.ca" target="_blank">crf@jhst.ca</a>. Be sure to indicate the position in the subject line. Applications will be reviewed as they are received; early applications are encouraged.*Only those selected for an interview will be contacted. Thank you.* &nbsp;

2 John Howard Society of Toronto Jobs