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Terms of Reference&nbsp;Public Engagement Coordinator&nbsp;Location: Ottawa, ON&nbsp;Type: Permanent, full-timeAbout AKFC&nbsp;Aga Khan Foundation Canada (AKFC) is an international development organization and registered charity. AKFC partners with communities, businesses, and governments to find innovative, lasting solutions to promote inclusive development. Working in Africa and Asia, the Foundation invests in local institutions and systems that anchor progress over the long term. In Canada, AKFC mobilizes funding and expertise, and promotes awareness of global issues. AKFC is an agency of the Aga Khan Development Network, one of the world’s most comprehensive development organizations. Since 1980, AKFC has helped millions unlock their own potential to build a better life.Position Summary&nbsp;The Public Engagement Coordinator plays a central role in the planning and delivery of AKFC’s national public engagement initiatives. Based in Ottawa, the Coordinator is responsible for coordinating a diverse portfolio of in-person, hybrid, and virtual events that bring Canadians together to explore and engage with pressing global development issues, which make up a significant portion of the role.&nbsp;Alongside this event-focused work, the Coordinator provides administrative and systems support within the Public Engagement team, which sits within the broader Public Engagement and Resource Mobilization department. This includes maintaining and improving tools such as Asana and SharePoint, streamlining workflows, and supporting reporting and knowledge management. Together, these responsibilities strengthen both the delivery of high-quality engagement experiences and the operational foundations needed to sustain a growing national program.This position is a cornerstone of the PE team’s work, ensuring that AKFC’s events and initiatives are delivered seamlessly, strategically, and with impact. The Coordinator acts as a key connector across teams, partners, and audiences, translating plans into action and ensuring details are managed effectively from conception to post-event evaluation. The role also upholds AKFC’s commitments to safeguarding, diversity, equity, and inclusion in all aspects of its work.&nbsp;The position reports to the Senior Manager, Public Engagement, and is anchored on the Public Engagement team. The anticipated salary range is between $51,500 and $58,000 per year, alongside a competitive benefits package.Areas of Responsibility&nbsp;Event Planning and Execution&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<ul><li>Coordinate logistics for a range of public engagement activities including workshops, seminars, webinars, conferences, and speaker series.</li><li>Develop event scenarios, schedules, timelines, and guest lists; coordinate logistics including catering, AV, room bookings, registration, and event materials.</li><li>Support event budget management: develop cost estimates, review expenditures, submit purchase orders, track spending, and ensure cost-effective solutions in line with AKFC’s procurement policies.</li><li>Support pre-event preparation including technical checks with speakers, partners, and AV teams.</li><li>Oversee on-site execution, providing clear instructions to staff, volunteers, and service providers, and ensuring a seamless participant experience.</li><li>Manage follow-up activities including audience engagement strategies, thank-you communications, and tracking participation data.</li><li>Execute duties while upholding AKFC’s commitments to safeguarding, diversity, equity, and inclusion.</li></ul>Stakeholder Engagement &amp; Communications<ul><li>Serve as the main point of contact for internal and external stakeholders throughout event planning and delivery, including the CEO’s Office, program teams, partners, speakers, diplomatic guests, and service providers, ensuring seamless, high-profile communications and engagement.</li><li>Maintain strong working relationships and ensure timely, clear communication across all parties involved in events and engagement activities.</li><li>Support collaboration across various internal and external stakeholders during event conceptualization and implementation.</li></ul>Marketing, Promotion &amp; Audience Engagement<ul><li>Coordinate with Strategic Communications and Content Team on invitations, promotional assets, and marketing campaigns to maximize event reach.</li><li>Draft event invites and manage distribution through tools such as MailChimp and Eventbrite.</li><li>Track RSVPs and respond to public inquiries in a timely, professional manner.</li><li>Support strategies to sustain engagement with audiences over time.</li></ul>Monitoring, Evaluation &amp; Reporting<ul><li>Collect and analyze event feedback and engagement metrics to assess reach and impact.</li><li>Prepare event summaries, after-action reviews, and inputs for donor and internal reporting.</li><li>Integrate lessons learned into planning to continually strengthen programming.</li><li>Maintain and enhance internal project management and knowledge-sharing tools (e.g., Asana, SharePoint) to support efficient workflows.</li><li>Provide administrative support to the PE team, including meeting coordination, procurement/financial administrative processing, and document management.</li><li>Support documentation, data management, and internal communication to ensure operational cohesion across the team.</li></ul>Team Collaboration<ul><li>Work with other departments and offices to ensure alignment and support for events.</li><li>Facilitate teamwork among event staff and volunteers.</li></ul>Diversity, Equity, Inclusion, Safeguarding, Creativity and Innovation<ul><li>Ensure that events are approached with a lens to diversity, equity, and inclusion.</li><li>Ensure that all events and associated materials respect AKF’s commitment to safeguarding.</li><li>Generate ideas for themes, activities, and experiences to enhance events.</li><li>Stay updated on industry trends and best practices.</li></ul>Qualifications and Experience<ul><li>Two to five years of experience in administration or program coordination. Experience in logistics, planning and executing hybrid (in-person / online) events for youth considered a strong asset. </li><li>Post-secondary diploma or degree in a relevant discipline such as event management, business administration, communications, international development, or public affairs, or an equivalent combination of education and experience. </li><li>Experience working with consultants, service providers, and managing contracts. </li><li>Proven ability to support innovative ideas for programming, adopting a collaborative approach, building strong relationships with team members, and other stakeholders. </li><li>Superior oral and written communication skills in English. Proficiency in French is a strong asset. </li><li>Demonstrated ability to research, assess trends, best practices, and innovative approaches for public engagement event logistics, with a keen eye for financial and budget management. </li><li>Experience safeguarding vulnerable populations.&nbsp;</li></ul>Skills &amp; Attributes<ul><li>Highly organized with strong attention to detail.</li><li>Solid understanding of event logistics and travel coordination.</li><li>Culturally sensitive and committed to international development principles.</li><li>Able to work independently, exercise sound judgment, and manage shifting priorities.</li><li>Solutions-oriented with strong analytical and problem-solving abilities.</li><li>Collaborative team player who builds trust and supports shared goals.</li><li>Adaptable and calm under pressure in fast-paced environments.</li><li>Clear, confident communicator across diverse and cross-cultural settings.</li><li>Committed to safeguarding best practices.</li><li>Able to travel within Canada and work occasional evenings and weekends.</li></ul>How to ApplyQualified applicants should submit a cover letter, CV and the names and contact information of three professional referees&nbsp;via email to <a href="mailto:akfc.hr@akdn.org" target="_blank">akfc.hr@akdn.org</a> indicating “Public Engagement Coordinator” in the subject line. Applications will be reviewed on an ongoing basis. Short-listed candidates will be invited for an initial interview and may be invited to additional interviews and/or asked to complete a written assignment.Deadline for submissions: January 11th, 2026&nbsp;Only shortlisted candidates will be contacted. Please note that applicants must be eligible to work in Canada. Please confirm this in the cover letter.&nbsp;AKFC is committed to advancing gender equality and inclusion through our programming and operations in Canada and overseas. AKFC requires all employees to review and abide by the&nbsp;<a href="https://www.akfc.ca/wp-content/uploads/2017/04/AKFC-Gender-Equality-Policy.pdf" target="_blank">AKFC Gender Equality Policy.</a>AKFC recognizes the importance of&nbsp;<a href="https://www.akfc.ca/wp-content/uploads/2020/12/AKF-Safeguarding-Manual-July-2020-v.2-compressed.pdf" target="_blank">safeguarding</a> and is committed to ensuring it manages a wide range of risks such that beneficiaries, staff, other associates and the organization as a whole are kept safe from harm.&nbsp;AKFC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.To learn more about us, please visit our website at:&nbsp;<a href="https://www.akfc.ca" target="_blank">www.akfc.ca</a>

Aga Khan Foundation Canada

Public Engagement Coordinator

Terms of Reference – Building Operator &nbsp;<h2>Background&nbsp;</h2>The Delegation of the Ismaili Imamat building, a landmark structure in Ottawa known for its intricate architectural design and state-of-the-art facilities, houses the Diplomatic Office of the Ismaili Imamat in Canada, Aga Khan Foundation Canada (AKFC), and other agencies of the Aga Khan Development Network (AKDN).The building regularly hosts high-profile events, diplomatic engagements, and institutional meetings while also serving as a workplace for several AKDN entities.We require a reliable and professional Building Operator who can ensure the safe, efficient, and smooth functioning of the building, provide excellent service to occupants and visitors, and support event logistics in a limited and well-defined capacity.<h2>Position Summary</h2>The Delegation of the Ismaili Imamat is seeking a Building Operator on a full-time basis. This individual will be responsible for the daily operations, preventive maintenance, vendor coordination, work-order management, and emergency response for a complex institutional facility. The role requires maturity, sound judgment, professionalism, and the ability to work independently while reporting to the Senior Director, Operations. The salary range for this position is between $60,000 and $65,000 per year. The position also includes a comprehensive benefits package that includes health insurance, RRSP contribution, paid time off, and professional development opportunities. We are committed to supporting the well-being and growth of our employees.<h2>Areas of&nbsp;Responsibilities</h2>Building Operations &amp; Maintenance<ul><li>Conduct and document routine inspections of building systems, equipment, and grounds (including roof checks).</li><li>Perform preventive and basic corrective maintenance on HVAC systems, pumps, motors, plumbing, electrical fixtures, and building finishes.</li><li>Monitor and respond to Building Automation System (BAS) alarms; escalate promptly when specialist support is required.</li><li>Ensure that life-safety systems are functioning properly and coordinate required inspections.</li><li>Oversee contractors and service providers, ensuring quality work and adherence to building protocols.</li><li>Maintain accurate records of maintenance tasks, logs, and work orders utilizing joint tools with Senior Director Operations.</li><li>Advise management of emerging issues, risks, or inefficiencies.</li></ul>Vendor &amp; Work Order Management<ul><li>Create, assign, complete, and close work orders.</li><li>Assist in obtaining quotations, scheduling work, and monitoring contractor performance.</li><li>Support procurement processes, including preparing purchase order requests.</li></ul>Emergency Response<ul><li>Serve as after-hours on-call response person.</li><li>Respond to building emergencies (e.g., leaks, alarms, HVAC disruptions) and coordinate specialist support as needed.</li><li>Ensure incidents are documented and communicated.</li></ul><h2>Qualifications &amp; Experience</h2><ul><li>2–5 years of relevant experience in commercial, institutional, or industrial facility operations</li><li>Knowledge of HVAC, mechanical systems, BAS, and life-safety systems</li><li>Experience with preventive maintenance scheduling and documentation</li><li>Strong vendor coordination and communication skills</li><li>Ability to work independently, make sound decisions, and escalate appropriately</li><li>Customer-service orientation with professionalism and diplomacy</li><li>Proficiency with Microsoft Outlook, Teams, Word</li><li>Ability to lead after-hours emergency response</li><li>Some physical effort is required for maintenance tasks</li><li>Criminal Background Check + Vulnerable Sector Check and willingness to undergo additional security screening as needed</li></ul><h2>Assets</h2><ul><li>BES I &amp; II (or equivalent)</li><li>Working at Heights, WHMIS, First Aid</li><li>G-class driver’s licence</li><li>Experience in event-driven institutional environments&nbsp;</li></ul><h2>How To Apply &nbsp;</h2>Qualified applicants should submit a cover letter, resume and the names and contact information of three professional referees&nbsp;via email to&nbsp;<a href="mailto:akfc.hr@akdn.org" target="_blank">akfc.hr@akdn.org</a>&nbsp;indicating the job title&nbsp;“Building Operator”&nbsp;in the subject line.&nbsp;&nbsp;Applications will be reviewed on an ongoing basis. Only shortlisted candidates will be contacted. Please note that applicants must be eligible to work in Canada. The position is based in Ottawa and will require regular presence at the Delegation Building.Deadline for submissions:&nbsp;January 5th, 2026&nbsp;AKFC is committed to advancing gender equality and inclusion through our programming and operations in Canada and overseas. AKFC requires all employees to review and abide by the<a href="https://www.akfc.ca/wp-content/uploads/2017/04/AKFC-Gender-Equality-Policy.pdf" target="_blank">AKFC Gender Equality Policy</a>.&nbsp;AKFC recognizes the importance of&nbsp;<a href="https://www.akfc.ca/wp-content/uploads/2020/12/AKF-Safeguarding-Manual-July-2020-v.2-compressed.pdf" target="_blank">safeguarding</a>&nbsp;and is committed to ensuring it manages a wide range of risks such that beneficiaries, staff, other associates and the organization as a whole are kept safe from harm.&nbsp;AKFC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Building Operator

AKFC's International Youth Fellowship ProgramLocation: East Africa or Central AsiaDuration: 9 MonthsAbout AKFCAga Khan Foundation Canada (AKFC) is an international development organization and registered charity. AKFC partners with communities, businesses, and governments to find innovative, lasting solutions to promote inclusive development. Working in Africa, Asia, and the Middle East, the Foundation invests in high-quality institutions and systems that anchor social, economic, and cultural progress over the long term. In Canada, AKFC promotes discussion and learning on global issues, raises funds, taps into Canadian expertise to strengthen its development work, and builds partnerships with Canadian institutions.Established in 1980, AKFC is an agency of the worldwide Aga Khan Development Network (AKDN), a family of development agencies with individual mandates that address the social, economic, and cultural dimensions of development.Position SummaryAga Khan Foundation Canada is now accepting applications for the 2026-27 International Youth Fellowship Program.The International Youth Fellowship Program, sponsored by Aga Khan Foundation Canada (AKFC) in collaboration with Global Affairs Canada, is designed to develop leadership and management skills and promote learning for outstanding young Canadians who have a desire and an aptitude to work effectively in a global environment.The International Youth Fellowship Program builds on over 30 years of success during which more than 550 young professionals have received focused study and practical experience, enabling them to chart a course for leadership positions in their chosen fields—including law, engineering, journalism, education, health, business, finance, public administration, and development studies.Each Fellow attends a three-week pre-departure training in Ottawa, followed by an eight-month placement (July 2026 to February 2027) with a local civil society organization in Africa or Asia. Placements may be with an agency of the Aga Khan Development Network (AKDN) or with one of the AKDN’s trusted partner organizations. Potential host countries may include India, Kenya, Kyrgyzstan, Madagascar, Mozambique, Pakistan, Tajikistan, Tanzania, and Uganda.Participants can apply for placements within the International Development Management (IDM) and International Microfinance and Microenterprise (IMM) streams that best match their backgrounds and interests, such as:<ul><li>Fields: Agriculture &amp; Food Security, Civil Society, Climate Resilience, Early Childhood Development, Education, Gender Equality, Health &amp; Nutrition, Work &amp; Enterprise  </li><li>Placements: Communications, Marketing, Monitoring &amp; Evaluation, Operations, Partnerships, Project Management, Research</li></ul>Approximately 10 Fellowships will be awarded for the 2026-27 program.About the pre-departure trainingThe three-week training provides Fellows with instruction in development management and leadership. The practitioner-oriented seminar is intended to prepare Fellows for their placements and equip them for careers in international development or related fields. Workshops are taught by some of Canada’s foremost international cooperation practitioners.Qualifications &amp; ExperienceAll Fellows must meet the following application criteria:<ul><li>Hold, at minimum, a bachelor’s degree from a recognized institution by April 30, 2026, with a record of strong academic performance</li><li>Will not be enrolled in any educational program for the duration of the Fellowship program (May 2026 – February 2027)</li><li>Demonstrated a commitment to international development through related volunteer, professional or academic experience</li><li>Be 30 years of age or under on or before February 1, 2026&nbsp; • Be a Canadian citizen or a permanent resident&nbsp; • Be fluent in English</li></ul>Please keep in mind the following dates:<ul><li>Applications Close - February 1, 2026 (11:59 PM EST) </li><li>References Due - February 8, 2026 </li><li>Interview Period - March-April 2026 </li><li>Offers to Candidates - April 2026 </li><li>Pre-Departure Training - May 27 - June 19, 2026* </li><li>Fellows Depart for Field Placements - July 1, 2026 </li><li>End of Placement - February 28, 2027</li></ul>ApplyTo apply to the International Youth Fellowship Program, please visit: <a href="https://akfc.submittable.com/submit" target="_blank">https://akfc.submittable.com/submit</a>The deadline for receipt of applications is February 1, 2026, at 11:59 PM EST.Please note that due to the nature of funding for this position, the placement is only open to Canadian citizens or permanent residents. Only shortlisted candidates will be contacted.AKFC is committed to advancing gender equality and inclusion through our programming and operations in Canada and overseas. AKFC requires all employees to review and abide by the AKFC Gender Equality Policy.AKFC recognizes the importance of safeguarding and is committed to ensuring it manages a wide range of risks such that beneficiaries, staff, other associates and the organization as a whole are kept safe from harm.AKFC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

3 Aga Khan Foundation Canada Jobs