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<h2>Summary</h2><ul><li>Job Title: Program Aide</li><li>Location: Regent Park Area (Toronto)</li><li>Unpaid Volunteer position</li><li>Approximately 8 hours per month for a 3-6 month minimum commitment</li></ul><h2>About us</h2>Social Community of Care is a Community-Led organization in the social work sector, dedicated to empowering the Regent Park community and fostering positive social change among young people. We focus on providing safe spaces, support and resources to youth based on their needs. Our goal is to bring youth from Regent Park together in a positive way that will have a long-lasting impact on the community.<h2>What you will do</h2><ul><li>Assist in the planning and execution of community programs and events.</li><li>Provide support to program coordinators and team members.</li><li>Engage with community members to understand their needs and provide assistance.</li><li>Maintain accurate records of program activities and outcomes.</li><li>Collaborate with other team members to ensure the success of our initiatives.</li></ul><h2>What we are looking for</h2><ul><li>Required: Strong communication and interpersonal skills.</li><li>Required: Ability to work collaboratively in a team environment.</li><li>Optional: Previous experience in community service or social work.</li><li>Optional: Knowledge of social work practices and principles.</li></ul><h2>Why join us?</h2><ul><li>Opportunity to make a meaningful impact in the community.</li><li>Supportive and inclusive atmosphere.</li><li>A meaningful volunteer experience.</li><li>Assistance with personal goals for a greater impact as a volunteer.</li></ul><h2>Our volunteer recruitment process</h2><ul><li>Submit your resume via email.</li><li>Initial screening and meeting with Coordinator.</li><li>Submit Vulnerable Sector Check.</li><li>Start date will be given, upon selection.</li></ul><h2>Location</h2><ul><li>Location: Toronto - Regent Park</li></ul><h2>How to apply for this volunteer position</h2>Apply to this volunteer position by emailing: <a href="mailto:socialcommunityofcare@gmail.com" target="_blank">socialcommunityofcare@gmail.com</a>

Social Community of Care

Youth Program Aide

Summary:&nbsp;Provides clinical counselling and ongoing supervision of staff after assessing client’s social, psychological, emotional, and/or behavioural issues and by developing therapeutic programs and interventions.Key Duties and Responsibilities:<ul><li>Supervise clinical counsellors, providing regular case consultation, performance feedback, and professional development support to ensure adherence to best practices and organizational standards.</li><li>Provide clinical leadership, mentorship, and consultation to interdisciplinary staff, students, and partners by supporting case discussions, recommending evidence-based interventions, and promoting effective, continuous care for youth and families.</li><li>Oversee daily operations of walk-in counselling and allied health services, managing caseloads, supervising interns, and ensuring culturally responsive, evidence-informed practice.</li><li>Collaborate with inter-professional teams and community partners to develop, implement, and evaluate individualized care plans for youth and families, ensuring services are coordinated and client centered.</li><li>Design and deliver clinical education and training for staff and service providers using evidence-based models and adult learning principles; create relevant materials and evaluate effectiveness.</li><li>Support and supervise walk-in counselling staff and interns, including onboarding, annual performance evaluation input, and identifying learning needs to ensure clinical growth and competency.</li><li>Lead or participate in committees, case management meetings, and community initiatives, representing the clinical perspective and supporting the development of integrated service pathways.</li><li>Engage in public education, staff training, and outreach, delivering presentations, facilitating support groups, and promoting prevention strategies within the community.</li></ul>Counselling and Case Management Skills:<ul><li>Knowledge and awareness of a wide range of individual and family counselling techniques.</li><li>Knowledge of the principles of Integrated Case Management and ability to apply these principles in practice when working with allied professionals involved with clients.</li><li>Comprehensive knowledge of the broad range of issues pertaining to mental health and substance use among adolescents, young adults, and their families.</li><li>Demonstrated knowledge of supervisory and consultative processes and of clinical supervision models, with the ability to identify learning needs, teach, coach and provide clinical information and supervision.</li><li>Demonstrated therapeutic skills and the ability to apply theory and practice in the areas of case management and individual, family and group therapy with clients with a variety of mental health and substance use disorders.</li><li>Demonstrated knowledge and application of trauma-informed and culturally safe principles of care.</li><li>Demonstrated knowledge of team-based primary care.</li><li>Demonstrated knowledge of relevant Acts, pertinent regulations, policy, procedures and other statutory and certification requirements (i.e. Mental Health Act; Adult Guardianship Act; Health Care (Consent) and Care Facility (Admission) Act; Child, Family and Community Service Act; and Freedom of Information and Protection of Privacy Act).</li><li>Demonstrated ability to teach, coach, and provide clinical support.</li><li>Effective listening and consensus building skills that promote communication and lead to a cooperative approach to problem solving and decision making within interdisciplinary settings.</li><li>Ability to manage crisis situations and provide leadership to staff in the management of client crises.</li><li>Ability to make effective referrals in a collaborative manner, reflecting in-depth knowledge of community resources and strong collaborative skills in working with other community partners.</li><li>Physical ability to carry out the duties of the position.</li></ul>Other Skills &amp; Abilities:<ul><li>Demonstrate cultural sensitivity and understanding of the client population’s cultural and socio-economic characteristics.</li><li>Able to form a mutually respectful partnership with persons served and their families in which they are helped to gain skills and confidence to address any issues and problems they face.</li><li>Able to accept the differences they will find among their clients.</li><li>Accept clients’ rights to self-determination and individuality and must not discriminate on the basis of Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, socio-economic status, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.</li><li>Able and willing to understand young offender issues and to be trained in working with offenders.</li><li>Demonstrated knowledge, experience, and sensitivity in working with Indigenous and multicultural issues preferred.</li><li>Able to work effectively with others in a multicultural environment, independently and as part of an interprofessional team, including understanding the frameworks of other disciplines.</li><li>Have basic computer and Internet skills.</li></ul>Qualifications – Education/Experience<ul><li>Master’s degree in counselling psychology or a related counselling field</li><li>Ability to register as a Clinical Counsellor</li><li>At least 3 years of recent related experience, including 1 year of supervisory experience</li><li>Experience working in a multi-disciplinary team</li><li>Experience working directly with youth</li></ul>Other Job requirements.<ul><li>Criminal records check clearance, including vulnerable sector clearance.</li><li>Follow the Code of Ethics and the Mission Statement of SHARE Family &amp; Community Services. </li><li>Abide by the relevant rules and regulations as set out by the Ministry of Children and Family Development.</li><li>May be required to type confidential, sensitive, graphic information.</li><li>May be required to deal with emotionally charged people in the office space or on the telephone.</li></ul>Post Closing date - Open until filledLocation: &nbsp; &nbsp; &nbsp; &nbsp;Port CoquitlamHours: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;35 hours per week. Monday to Friday (Open to flexible hours and some evenings).Start Date:&nbsp; &nbsp; &nbsp;ImmediatelySHARE recognizes the systemic discrimination that Black, Indigenous, Persons of Colour and many other groups have historically experienced, and continue to face in our society, and in our community.&nbsp; SHARE is committed to being an inclusive, welcoming and unbiased employer. Multilingual skills and multicultural competence are assets.Our OrganizationSHARE&nbsp;is an accredited non-profit, independent, community-based organization providing leadership and programs in response to the social needs of the residents of the Tri-Cities (Coquitlam, Port Coquitlam, Port Moody, Anmore and Belcarra), New Westminster and adjacent communities.&nbsp; SHARE Family &amp; Community Services exists to&nbsp;Connect,&nbsp;Engage, and&nbsp;Strengthen&nbsp;Individuals and Families.To learn more about SHARE Family &amp; Community Services:<ul><li>watch this video&nbsp;<a href="https://vimeo.com/316966573" target="_blank">https://vimeo.com/316966573</a></li><li>Visit our website at&nbsp; <a href="https://sharesociety.ca/" target="_blank">https://sharesociety.ca/</a></li></ul>

SHARE Family & Community Services

Clinical Lead (Foundry)

DepartmentClinical OperationsReports toSenior Manager, People &amp; Clinical PerformanceJob typeFull-Time, Permanent, Remote &nbsp;working onlyLocationOntario&nbsp;Posting periodFriday January 9, 2026The opportunity&nbsp;Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being.&nbsp;We’re seeking a&nbsp;&nbsp;full-Time, permanent, remote &nbsp;working only&nbsp;to join the&nbsp;&nbsp;Clinical Operations&nbsp;team to help give more young people’s feelings a place to go. Reporting to the Senior Manager, People &amp; Clinical Performance, the successful candidate will support JOB OVERSIGHT. It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!&nbsp;The responsibilities:&nbsp;People&nbsp;and&nbsp;Performance&nbsp;Management – accountable for front-line team&nbsp;performance, ensuring effective&nbsp;and&nbsp;efficient work, while meeting goals&nbsp;and&nbsp;KPIs&nbsp;&nbsp;<ul><li>Provide team leadership aligned with KHP values, You Matter and IDEA strategies while ensuring regular, consistent and equitable team and employee performance management of direct reports, in alignment with KPIs and success indicators </li><li>Review and assess skills and performance to ensure that the frontline team meets operational and clinical standards, in consultation with Clinical Operations, Quality Assurance and Workforce teams </li><li>Provide frontline team with regular evaluation of performance including regular supervisions </li><li>(individual and group), probationary reviews and annual Performance Appraisals </li><li>Responsible for performance management including the development and monitoring of performance improvement plans, investigation, disciplinary actions and termination </li><li>Responsible for ensuring collaboration, timely communication and alignment with the clinical operations team to support employee experience and performance management </li><li>Collaboration with the HR, Clinical Practice Specialist and Quality Assurance teams to support clear performance standards &nbsp;</li><li>Complete all required documentation including clinical review notes, supervision notes and annual Performance Appraisals &nbsp;</li></ul>People&nbsp;and&nbsp;Culture – providing employee engagement leadership&nbsp;and&nbsp;building a culture of excellence&nbsp;&nbsp;<ul><li>Responsible for providing employee coaching and supporting career development for </li><li>frontline staff &nbsp;</li><li>Embedding mission, vision and values-based leadership in self and teams including IDEA strategies, a company culture of mutual respect, open communication and accountability, YOU Matter and Collective Agreement principles &nbsp;</li><li>Responsible for supporting recruitment, retention&nbsp;and&nbsp;attrition&nbsp;and&nbsp;managing leaves&nbsp;and&nbsp;accommodations of the frontline teams in collaboration with functional leads</li><li>Support and develop well-being strategies and strategies for reducing empathic strain for all members of the front-line team in collaboration with the Clinical Practice Specialist team, frontline wellness teams and the organization's Well Being Champion team </li><li>Maintain strong relations with Union partners and implementation of Collective Agreements &nbsp;</li></ul>Regular&nbsp;and&nbsp;Effective Communication – in alignment with KHP Mission, Vision&nbsp;and&nbsp;Values, IDEA, You Matter&nbsp;and&nbsp;Collective Agreement principles&nbsp;&nbsp;<ul><li>Collaboration with HR and IDEA on strategies to ensure inclusion, diversity, equity and accessibility is embedded in everything we do </li><li>Responsible for maintaining effective communication amongst the frontline team, in collaboration with the clinical operations team, including regular team meetings, monthly newsletter, formal communications maintain effective communication amongst the frontline team. </li><li>Responsible for supporting the dissemination of information about Kids Help Phone, the organization, service performance, projects, wellness initiatives, etc. And engaging staff in Kids Help Phone initiatives &nbsp;</li></ul>Operational Excellence – participate in projects related to the growth&nbsp;and&nbsp;development of the frontline team&nbsp;and&nbsp;service&nbsp;&nbsp;<ul><li>Lead or collaborate on the development of specific projects, policies and strategies as they relate to frontline team requirements. &nbsp;</li><li>Responsible for the recruitment, hiring and onboarding of frontline staff </li><li>Responsible for identifying risks and developing mitigation strategies </li><li>Support change management for frontline staff </li><li>Support the development&nbsp;and&nbsp;ongoing implementation of bilingual support strategies</li><li>Intentional collaboration with the counselling operations team, HR and Workforce to ensure consistency and accountability across front line teams&nbsp;</li></ul>The qualifications&nbsp;<ul><li>A degree or diploma in applicable fields such as Social Work, Psychology or Sexology </li><li>Eligibility for registration with a relevant regulatory body is an asset </li><li>Excellent English oral and written skills. Bilingual in French and English is an asset. </li><li>2-4 years of supervisory or performance management experience is an asset </li><li>A demonstrated ability to manage and motivate staff, and engage colleagues, including those in leadership roles to create collaborative impact. </li><li>Experience in relevant industry such as helpline, mental health agency or crisis counselling related field with preference given to individuals having at least 5 years of experience in the social services sector </li><li>Demonstrated experience in counselling and crisis intervention (telephone counselling preferred) </li><li>Demonstrated ability to make timely decisions with good judgment &nbsp;</li><li>Demonstrated ability to manage multiple tasks effectively and efficiently, superior organizational skills and attention to detail, ability to work under deadline. </li><li>Entrepreneurial, creative, strategic minded and energetic &nbsp;</li><li>Conflict resolution skills, certifications an asset </li><li>Clear and compelling communication skills &nbsp;</li><li>Flexible and adaptable in a complex, changing environment &nbsp;</li><li>Commitment to the vision and goals of the organization </li><li>Understands ethical behavior and business practices and ensures that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization &nbsp;</li></ul>Requirements&nbsp;<ul><li>As this is a remote position, you must have stable internet and telephone lines and a workspace that promotes confidentiality and minimizes distractions. </li><li>Flexibility and willingness to work in a 24/7 environment, including evening and weekend work </li><li>Ability to secure an acceptable “Vulnerable Person Sector Criminal Reference Check” </li><li>Ability to travel to KHP offices as required&nbsp;</li></ul>Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!&nbsp;The application processTo apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.&nbsp;About KHP, Canada’s Unlock The Hope Youth CharityKHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit <a href="https://kidshelpphone.ca/" target="_blank">KidsHelpPhone.ca</a>.&nbsp;Inclusion, Diversity, Equity and Accessibility (IDEA)KHP has a role to play in effecting social change and advancing equity. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible. &nbsp;As such, we always welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast. &nbsp;To learn more about how we are committed to advancing IDEA, you can explore <a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fkidshelpphone.ca%2Fget-involved%2Fabout-us%2Fidea-strategy-action-plan%2F&amp;data=05%7C02%7CAndy.Harris-Cartwright%40kidshelpphone.ca%7C99bfd1541be246c7e13308dd7b8c1691%7C48a1d701d4494421b2c808a3e5adbd7d%7C0%7C0%7C638802563832626032%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2Bg27f%2By1JUS%2Bj16oHgXYeiXLHUpDGEcCONnUrOHPZnU%3D&amp;reserved=0" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a>AccommodationsKHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.&nbsp;Compensation and benefitsSalaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:<ul><li>Hybrid work model</li><li>Comprehensive Employee Benefits Program</li><li>Emergency Travel Assistance</li><li>CAAT Pension Plan</li><li>Wellness programs</li><li>Recognition awards</li><li>Employee and Family Assistance Program (EFAP)</li></ul>Candidate verificationThe successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check. &nbsp;PrivacyKHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s <a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a> or contact us using our <a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>.&nbsp;Message to agenciesKHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Kids Help Phone

Manager, People and Clinical Performance

Competition # 2025-532-CPSupervisor, Performance and Quality Improvement IES (2025-532-CP)Employment Type: Permanent Full Time, Non-Bargaining Unit&nbsp;Work Hours: 35 hours/week (M-F 9am-5pm)Work Setting: Exclusively Onsite – 2930 Lake Shore Blvd. WestSalary:$55,000 - $64,000 Application Deadline: January 8, 2025, by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.Program Overview – Integrated Employment Services (IES), Community ProgramsIntegrated Employment Services (IES) program is dedicated to supporting jobseekers in navigating systemic barriers and achieve meaningful employment. We are evolving our service delivery model to optimize performance-based funding, strengthen client outcomes, and leverage innovative tools—including AI—to build high-performing, collaborative teams. This program is all about creating equitable opportunities and driving measurable impact in our communities.As Supervisor, Performance &amp; Quality Improvement, IES, you will play a key role in ensuring service excellence and continuous improvement across the IES program. Reporting to the Senior Manager, you’ll:<ul><li>Champion quality and compliance by aligning service delivery with IES performance standards and funder expectations.</li><li>Drive operational efficiency through improved processes, accurate reporting, and data-informed decision-making.</li><li>Lead initiatives for consistency and scalability, leveraging technology to enhance accountability and outcomes.</li></ul>Your responsibilities will include coordinating performance monitoring, operational support, financial reconciliation, and policy/business systems administration across all IES Centres and related functional areas (e.g., Booking Centre, Employer Engagement). You’ll also manage activities such as data analysis, forecasting, performance improvement projects, and financial claims management—all while exercising a high degree of confidentiality and judgment.We’re looking for someone who brings exceptional communication, collaboration, analytical skills, and initiative, and who thrives in a service-oriented, respectful, and inclusive environment.What You Will DoPerformance Monitoring, Data Analysis &amp; Reporting<ul><li>Monitor program and site-level performance using Power BI dashboards and reporting tools.</li><li>Analyze key indicators (intake, service delivery, employment outcomes, retention milestones, STAR ratings) to identify trends, risks, and opportunities.</li><li>Prepare reports, dashboards, and briefing materials to support data-driven decisions and performance coaching.</li><li>Share best practices from high-performing sites and update policies, manuals, and training resources.</li><li>Coordinate performance improvement projects across teams for consistency and scalability.</li></ul>Financial Administration &amp; Claims Processing<ul><li>Manage financial reconciliation for vendors and client supports, ensuring accurate coding and compliance.</li><li>Process payments, reconcile documentation, and oversee program credit card approvals and controls.</li><li>Coordinate and submit Employment Related Financial Support claims, including attestations and reimbursement packages.</li><li>Maintain quality assurance and compliance throughout financial processes.</li></ul>Operational Coordination &amp; Executive Administrative Support<ul><li>Organize meetings, agendas, logistics, and follow-up for cross-site initiatives and Senior Manager support.</li><li>Maintain trackers, issue logs, and progress reports for operational priorities and improvement projects.</li><li>Oversee project workplans and milestone tracking to ensure timely delivery.</li></ul>Policy, Procedure &amp; Knowledge Management<ul><li>Ensure alignment with Integrated Employment Service Guidelines and agreements.</li><li>Consolidate and maintain program policies, workflows, and service standards with version control and compliance tracking.</li><li>Lead updates, dissemination, and training sessions when procedures change.</li></ul>Human Resources &amp; Cross-Site Coordination<ul><li>Track probation periods, performance review deadlines, and disciplinary documentation with strict confidentiality.</li><li>Coordinate marketing and operational activities across sites, including materials, signage, and vendor interactions.</li><li>Foster collaboration and continuous improvement by working closely with internal teams and stakeholders.</li></ul>Collaboration, Innovation &amp; Internal Relationships<ul><li>Partner with the Project Management Office, Digital Transformation Office, Performance-Based Funding, Career Success team, and other internal stakeholders to advance joint initiatives.</li><li>Support internal working sessions, develop guidance documents, and lead training and follow-up activities.</li><li>Foster a culture of continuous improvement, collaboration, accountability, and learning.</li><li>Demonstrate commitment to equity, community development principles, trauma-informed practice, and inclusive engagement.</li><li>Perform other related duties as assigned.</li></ul>What You Bring to the Team<ul><li>Post-secondary degree or diploma in business administration, public administration, analytics, social services, project management or a related discipline preferred.</li><li>Minimum 3–5 years’ experience in data analysis, program administration, research, operations support, or performance reporting—ideally in a human services or employment services environment.</li><li>Experience working with sensitive personnel information, finance processes, and operational reporting.</li></ul>What Will Set You Apart<ul><li>Demonstrated experience extracting, analyzing, and interpreting data to support decision-making.</li><li>Strong Excel and Power BI literacy with ability to manipulate, segment, filter, and present data.</li><li>Familiarity and experience with the EOIS CaMS system and WCG’s FFAI case management system would be an asset.</li><li>Proficiency in administrative coordination, scheduling, agenda preparation, minute-taking, and action tracking.</li><li>Experience with performance measurement, quality assurance, forecasting, or root-cause diagnostics.</li><li>Demonstrated skill in processing payments, reconciling accounts, and preparing financial claims packages.</li><li>Excellent written communication skills, including ability to prepare reports, procedures, and presentations.</li><li>Proven ability to work collaboratively across teams and functions.</li><li>Analytical problem-solver with strong judgement and initiative.</li><li>Experience coordinating working sessions, follow-ups, procedural roll-outs, and training.</li><li>Ability to manage confidential information with discretion and respect.</li><li>Ability to support culturally diverse and traditionally marginalized populations through respectful, trauma-informed practice.</li><li>Understanding of employment services, labour market issues, client journeys and service barriers is an asset.</li></ul>WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at <a href="http://careers@woodgreen.org/" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.This public job posting uses AI-powered tools to screen, assess, or select applicants.

WoodGreen Community Services

Supervisor, Performance and Quality Improvement IES (2025-532-CP)

Gutsy Walk Co-Chair&nbsp; Help lead one of Canada’s biggest fundraising events and make a difference in your community!&nbsp;&nbsp; Gutsy Walk is Crohn’s and Colitis Canada’s signature national fundraising event, celebrated on the first Sunday of June each year. Volunteers are essential to Crohn’s and Colitis Canada. Your work helps improve the lives of people living with Crohn’s disease and ulcerative colitis across Canada.&nbsp; &nbsp;We are looking for a motivated volunteer to join the Gutsy Walk leadership team as a Co-Chair. You will work closely with the Chair, staff partner, and committee members to plan and deliver a successful Gutsy Walk, helping to raise funds for research and support people affected by these diseases.&nbsp;Are you the right fit for the team?&nbsp; As a Gutsy Walk Co-Chair, you will share leadership responsibilities with the Chair, support the committee, and help ensure the event runs smoothly. Your contributions may include:&nbsp;<ul><li>Following Crohn’s and Colitis Canada policies, including the Volunteer Code of Conduct&nbsp;</li><li>Working with the Chair, staff partner, and committee members to plan and deliver a successful event&nbsp;</li><li>Supporting committee members to reach goals for participation, fundraising, and event tasks&nbsp;</li><li>Co-facilitating meetings, coordinating timelines, and tracking deliverables&nbsp;</li><li>Communicating regularly with the Chair and staff partner about progress, challenges, and new opportunities&nbsp;</li><li>Assisting with managing the event budget, tracking expenses, and reviewing financial updates&nbsp;</li><li>Participating in national trainings and webinars to stay informed about tools and processes&nbsp;</li><li>Acting as a role model by supporting fundraising through personal involvement, creative ideas, and community promotion&nbsp;</li><li>Attending and supporting the Gutsy Walk event, ensuring it is welcoming and inclusive for all&nbsp;</li><li>Helping with post-event activities such as thank-you messages, feedback collection, and celebrating results&nbsp;</li><li>Gaining leadership experience with the potential to move into the Chair role in a future year&nbsp;</li></ul>This role involves virtual and/or in-person interactions.&nbsp;Location: Local community and online support as needed&nbsp;Time Commitment&nbsp;<ul><li>Approximately 6–10 hours per month, increasing closer to the event&nbsp;</li><li>Monthly committee meetings and additional check-ins leading up to the walk&nbsp;</li><li>Some daytime availability helpful for calls and emails&nbsp;</li><li>Minimum commitment: 6 months&nbsp;</li></ul>What You Bring&nbsp;<ul><li>Experience or interest in fundraising, event planning, or community engagement&nbsp;</li><li>Strong communication, teamwork, and organizational skills&nbsp;</li><li>A collaborative and adaptable leadership style&nbsp;</li><li>Friendly, community-minded approach with a focus on inclusion and follow-through&nbsp;</li><li>Willingness to learn about Crohn’s disease and ulcerative colitis&nbsp;</li><li>Comfort with email, web browsers, and video conferencing tools (e.g., Zoom, Microsoft Teams)&nbsp;</li></ul>What We Offer&nbsp;<ul><li>A supportive community, dedicated staff partner, and access to training and resources&nbsp;</li><li>Opportunities to grow leadership, communication, and event-management skills&nbsp;</li><li>A chance to make a meaningful impact on the lives of people affected by Crohn’s and colitis&nbsp;</li></ul>Getting started:&nbsp; This role requires a conversation to discuss your goals for volunteering.&nbsp;&nbsp;&nbsp;Sign up today! Complete the <a href="https://crohnsandcolitis.ca/Get-Involved/Volunteer-with-us/Volunteer-application-form/Volunteer-Application-Form" target="_blank">Volunteer Application Form</a>!&nbsp;Crohn’s and Colitis Canada is committed to supporting you in your role and providing an engaging volunteer experience.&nbsp; Your feedback is always welcome – <a href="mailto:volunteer@crohnsandcolitis.ca" target="_blank">volunteer@crohnsandcolitis.ca</a>&nbsp;

Crohn's and Colitis Canada

Gutsy Walk Co-Chair - Hamilton

Job TitleRemote Part Time Overnight &nbsp;Permanent, Texting SupervisorShift IDTOD-0111-PTE82 TOD-0111-PTE84LocationCanada - OntarioStart DateShift DescriptionRotational schedule: 20 average weekly paid hoursDepartment:TextingReports To:Manager, Texting SupervisionSalary:31.91 $ / hourOvernight Premium :$2.00/hourOvernight Annual Bonus:&nbsp;$200 for each year on an overnight shift scheduleBilingualism Premium:$1.50/hourLast Reviewed:March 2023Job Posting Close Date:January 6 2026Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?Presentation of the organizationKids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers&nbsp;from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp;Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp; &nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:&nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The&nbsp;Feel Out Loud Campaign Cabinet</a>&nbsp;– a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>,&nbsp;a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective&nbsp;Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.Job description and responsibilities:As a supervisor, the role is to&nbsp;<ul><li>Supervise volunteer crisis responders through an online platform;</li><li>Ensure that people who use our service receive timely, high-quality support</li><li>Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;</li><li>Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;</li><li>Liaise with emergency and child protection services as required;</li><li>Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;</li><li>Work as a team with other supervisors, maintaining ongoing communication and collaboration;</li><li>Other duties as assigned&nbsp;</li></ul>Profile:&nbsp;<ul><li>Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields); </li><li>Master degree in these fields or related field is considered an asset;</li><li>A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;</li><li>Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.</li><li>Knowledge of laws and services that affect the lives of Canadian children and youth;</li><li>Good clinical judgment and understanding of confidentiality role and limitations;</li><li>Ability to prioritize, make decisions in a crisis, communicate and work as a team;</li><li>Willingness to work in a 24/7 environment; </li><li>Bilingualism (French and English&nbsp; &nbsp;&nbsp; If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele. &nbsp;</li></ul>A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.&nbsp;The window for applications ends 11:59pm on the job posting close date listed above.&nbsp;Benefits: &nbsp;<ul><li>Remote environment </li><li>Wellness Program </li><li>Dental care, </li><li>Vision care, and &nbsp;</li><li>RRSP Matching </li><li>Life Insurance </li><li>Emergency Travel Assistance </li><li>Accidental Death Insurance </li><li>Other healthcare benefits to promote physical and psychological well being&nbsp;</li></ul>The Small Print:Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people.  &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to H+K Strategies Canada is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Texting Supervisor, Remote - Part-Time - Ontario

Head Tennis Adaptive Program Coordinator (m/f/d) located in Markham, ON, Canada or Toronto, ON, Canada. This is a Contract - Part-Time &nbsp;Weekdays and Weekends position.Hours will range from &nbsp;5 - 10 hours per week. &nbsp;<h2>About us</h2>Proset Autism is a dedicated organization within the civic and social sector, committed to enhancing the lives of individuals with autism through specialized programs and community involvement.<h2>What you will do</h2><ul><li>Coordinate and lead adaptive tennis programs for individuals with autism.</li><li>Develop and implement program plans and schedules.</li><li>Collaborate with other coaches and volunteers to ensure a supportive environment.</li><li>Monitor and evaluate the progress of participants and adjust programs as needed.</li><li>Engage in digital marketing efforts to promote the program and increase participation.</li></ul><h2>What we are looking for</h2><ul><li>Proficiency in Digital Marketing.</li><li>Strong skills in MS Office, including MS Excel and MS Word.</li><li>Experience working with individuals with autism is preferred.</li><li>Excellent communication and organizational skills.</li></ul><h2>Why join us?</h2><ul><li>Opportunity to make a meaningful impact in the community.</li><li>Flexible working conditions.</li><li>Collaborative and supportive team environment.</li></ul><h2>Our Hiring process</h2><ul><li>Submit your application and resume.</li><li>Initial interview with the hiring manager.</li><li>Final interview with the program director.</li></ul><h2>Place of work / Location</h2><ul><li>Markham, ON, Canada</li><li>Toronto, ON, Canada</li></ul><h2>How to apply for this job</h2>Apply to this job by carefully following the instructions in this job posting.

Proset Autism

Head Tennis Adaptive Program  Coordinator

Job TitleRemote Part Time Overnight &nbsp;Permanent, Bilingual Texting SupervisorShift IDTND-1214-PTB83LocationCanada - Outside QC/ONStart DateShift DescriptionRotational schedule: 17 average weekly paid hoursDepartment:TextingReports To:Manager, Texting SupervisionSalary:31.91 $ / hourOvernight Premium :$2.00/hourOvernight Annual Bonus:&nbsp;$200 for each year on an overnight shift scheduleBilingualism Premium:$1.50/hourLast Reviewed:March 2023Job Posting Close Date:January 6 2026Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers&nbsp;from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp;Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp; &nbsp;&nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:&nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The&nbsp;Feel Out Loud Campaign Cabinet</a>&nbsp;– a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>,&nbsp;a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective&nbsp;Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.&nbsp;Job description and responsibilities:As a supervisor, the role is to&nbsp;<ul><li>Supervise volunteer crisis responders through an online platform;</li><li>Ensure that people who use our service receive timely, high-quality support</li><li>Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;</li><li>Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;</li><li>Liaise with emergency and child protection services as required;</li><li>Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;</li><li>Work as a team with other supervisors, maintaining ongoing communication and collaboration;</li><li>Other duties as assigned&nbsp;</li></ul>Profile:&nbsp;<ul><li>Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields); </li><li>Master degree in these fields or related field is considered an asset;</li><li>A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;</li><li>Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.</li><li>Knowledge of laws and services that affect the lives of Canadian children and youth;</li><li>Good clinical judgment and understanding of confidentiality role and limitations;</li><li>Ability to prioritize, make decisions in a crisis, communicate and work as a team;</li><li>Willingness to work in a 24/7 environment; </li><li>Bilingualism (French and English&nbsp; &nbsp;&nbsp; If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele. &nbsp;</li></ul>A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.&nbsp;The window for applications ends 11:59pm on the job posting close date listed above.The Small Print:Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people.  &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to H+K Strategies Canada is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.&nbsp;

Bilingual Texting Supervisor, Remote - Part-Time - Outside QC/ON

Competition # 2025-539-CCSupervisor Walk-In Counselling &amp; Youth Outreach (2025-539-CC)Employment Type: Contract Salary (12 Months), Non-Bargaining Unit&nbsp;Work Hours: 35 hours/week - Mon, Thurs, Fri: 9am – 5pm | Tues &amp; Wed: 1pm - 9pmWork Setting: Hybrid – Opportunity to work remotely after orientation and training periodSalary: $75,000 – $82,000Application Deadline: January 8, 2026, by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our&nbsp;communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.Program Overview – Program, UnitThe Walk-in Counselling Program is an innovative mental health resource that provides immediate, free access to high-quality clinical counselling to a diverse client population. This Program offers an immediate, free counselling session to adults, couples, families, and youth on a walk-in basis, serving clients at their chosen time of need.&nbsp; The counselling service addresses a multitude of emotional/behavioural/social concerns, many serious and acute, with no restrictions based on age or catchment area.The Youth Outreach Team is a collaborative project between Michael Garron Hospital and WoodGreen Community Services, funded by the Slaight Family Foundation. This team provides outreach services to aid and uplift youth from the ages of 16-29 with complex mental health and/or substance use concerns in East Toronto. This position works on behalf of WoodGreen Community Services and is responsible for launching, operations, evaluation, and growth of a new community-based service for youth.What You Will Do<ul><li>Develop and update program manuals/protocols, and materials to ensure compliance with organizational, funder-specific, and accreditation standards and requirements.</li><li>Coordinate scheduling of staff and volunteers to ensure sufficient coverage for Walk-In Counseling.</li><li>Implement ongoing promotion/awareness building of program and related programs with the immediate and broader community, in conjunction with communications department.</li><li>Identify and implement mechanisms for community and client input to support organizational quality improvement measures and foster ongoing enhancement of the program.</li><li>Identify and actively participate in existing and new partnership initiatives to enhance the program and promote its reach and sustainability.</li><li>Engage in active outreach and stakeholder engagement to support development of the community of practice/network.</li><li>Complete statistical reports and submissions and maintain all records and forms regarding visits and program/activity enrollment, using a client information database in a timely manner.</li><li>Prepare and monitor program financial information, support development of funding proposals and develop and oversee WIC and YOT budgets and ensure it is adhered to.</li><li>Initiate, develop, and facilitate implementation of the evaluation framework for the program.</li><li>Support program development and evaluation activities to plan and implement new services and initiatives that build on and enhance the objectives of the program.</li><li>Provide clinical oversight, ongoing orientation, supervision, performance management, mentorship, training, and support to staff, volunteers, and students in the program.</li><li>Ensure compliance with organizational policies, Collective Agreement, and legislative requirements. </li><li>Ensure that the equity objectives and community development policies of the organization are achieved within the program.</li><li>Monitor staff performance targets and data quality annually by regularly reviewing documentation in client management systems, calls reports, statistics, and consultation with staff.</li><li>Follow up with referral source(s) to assess program eligibility, confirm receipt of referral, obtain additional information to support client care, and/or offer information on alternative sources of support if the client is deemed ineligible for the program.</li><li>Identify and actively participate in existing and new partnership initiatives to enhance the program and promote its reach and sustainability, as required.</li><li>Participate in system-level networks on behalf of WoodGreen and MGH.</li></ul>What You Bring to the Team<ul><li>M.S.W or Graduate degree in Psychology or graduate degree in related Field.</li><li>Member in good standing with Professional College in Ontario.</li><li>5+ years of clinical experience in mental health and/or substance use sector and demonstrated ability to develop effective services for individuals and communities facing these challenges.</li><li>5+ years of progressive leadership experience, in a unionized environment.</li><li>Personal knowledge and lived/living experience of issues that affect communities and populations served by WoodGreen is a strong asset </li><li>Meet the requirements to clinically supervise graduate-level students, Registered Social Workers and Registered Psychotherapists under the respective Colleges is preferred</li><li>Experience with supervising Peer Support Workers would be a strong asset</li><li>Demonstrated commitment to principles of social justice, anti-oppression, anti-racism, equity and inclusion</li></ul>What Will Set You Apart<ul><li>Demonstrated experience working within and/or supervising an interdisciplinary team</li><li>Demonstrated ability in supporting youth who have complex mental health and/or substance use issues, history of trauma, violence/abuse, chronic physical health issues, etc.</li><li>Comprehensive understanding and knowledge of mental health, addictions, children &amp; youth, health sector, and community resources.</li><li>Knowledge of, experience with, and demonstrated ability in providing therapeutic interventions, such as Narrative Therapy, Solution-Focused Therapy, Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Motivational Interviewing, Trauma-Informed approaches, etc.</li><li>Proven working knowledge of theories of addiction, evidence-based treatment models and best practice approaches.</li><li>Ability to demonstrate an anti-oppression approach to practice and work from a client-centered, anti-racism, harm reduction, and trauma informed approach is required. </li><li>Demonstrate knowledge of issues affecting marginalized communities, policies, legislation, programs, and other issues related to scope of practice and social determinants of health.</li><li>Experience working with diverse and marginalized communities, including ethno-cultural and religious groups, LGBTQSS+ youth and youth adults, those impacted by poverty and those involved in youth justice.</li><li>Demonstrated ability to respond to crisis situations promptly and professionally while adhering to ethical and legal responsibilities.</li><li>Experience providing individual and/or group clinical supervision.</li><li>Experience in program development and evaluation.</li><li>Ability to develop, foster and maintain partnerships and develop and implement community development initiatives.</li><li>Strong organizational, leadership skills, team building skills, and strategic planning.</li><li>Experience in supervising staff, students, and volunteers.</li><li>Thorough knowledge of community resources</li></ul>To ApplyGo to the WoodGreen Careers page at&nbsp;<a href="https://www.woodgreen.org/about-us/careers/" target="_blank">https://www.woodgreen.org/about-us/careers/</a> and click on the position(s) that you are interested in to submit your cover letter and resume and to answer a short questionnaire.WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at <a href="http://careers@woodgreen.org/" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.This public job posting uses AI-powered tools to screen, assess, or select applicants.

Supervisor Walk-In Counselling & Youth Outreach (2025-539-CC)

Systems Manager&nbsp;Salary: $90,000&nbsp;Position Summary &nbsp;The Systems Manager is a focused leadership role that oversees how our systems, processes, and information work together to support staff and the clients the Progressive Housing Society serves.&nbsp; &nbsp;This role will be responsible for:&nbsp;<ul><li>Providing executive-level oversight of technology and information systems &nbsp;o&nbsp;Leading and coordinating the internal IT function (Tier 1 support and related tasks) &nbsp;o&nbsp;Partnering with our external Managed Service Provider (MSP) on technical delivery and security. &nbsp;</li><li>Strengthening data management, privacy, and file organization across the organization. &nbsp;</li><li>Supporting the Executive Director, HR and legal counsel on technology-related aspects of investigations and risk management. &nbsp;</li></ul>Key Responsibilities&nbsp;<ol><li>Operations &amp; Systems Oversight&nbsp; o&nbsp;Maintain a high-level view of organization systems (Microsoft 365, ComVida, Sage Accounting, portals and internal databases/ticketing). &nbsp;<ul><li>Lead an initial systems and file management review, identifying gaps, overlaps, and operational risks. &nbsp;o&nbsp;Recommend and coordinate changes that make it easier for staff to find information, complete tasks, and follow consistent processes. &nbsp;</li></ul></li><li>Vendor &amp; Technology Partner Management&nbsp; o&nbsp;Serve as the primary liaison to the MSP to review recurring issues and upcoming projects; escalate strategic issues to the Executive Director as needed. &nbsp;</li><li>Internal IT Function Leadership&nbsp; o&nbsp;Provide management oversight to the Tier 1 IT Support role, ensuring responsive service to staff and clear escalation paths to the MSP. &nbsp;<ul><li>Coordinate IT-related work carried out by the Executive Assistant (e.g., internal ticketing system, simple databases). &nbsp;o&nbsp;Ensure there are clear, simple processes for asset tracking, license management, onboarding and offboarding from a governance perspective. &nbsp;</li></ul></li><li>Data Management &amp; Information Governance&nbsp; o&nbsp;Lead the design and implementation of a coherent file and data structure, especially for sensitive client, HR and financial information. &nbsp;<ul><li>Work with leadership to develop and roll out practical data storage and access guidelines (e.g., how SharePoint, Teams, OneDrive and line-of-business systems should be used). &nbsp;o&nbsp;Ensure practices align with privacy expectations, funder requirements, and organizational policies. &nbsp;</li></ul></li><li>Investigations &amp; Risk Support&nbsp;o&nbsp;Act as the operations lead for technology-related components of investigations, labour relations, and risk management &nbsp;<ul><li>Coordinate with the MSP and, where appropriate, use limited administrative permissions to arrange the information access and safeguards required by the Executive Director, HR, and legal counsel. &nbsp;</li><li>Translate technical outputs (logs, reports, timelines) into clear, non-technical summaries for decision-makers. </li></ul></li><li>Staff Engagement &amp; Change Management&nbsp;o&nbsp;Work with managers and HR to communicate expectations around data handling, privacy, and system use in accessible language. &nbsp;o&nbsp;Support staff through changes to systems or processes, collecting feedback and adjusting approaches where needed. &nbsp;o&nbsp;Promote a culture where staff understand both the “why” and “how” of good data practices. &nbsp;</li></ol>Qualifications &amp; Experience (Required) &nbsp;<ul><li>Post-secondary education in Business Administration, Operations, Information Systems, or a related field, or an equivalent combination of education and experience </li><li>5+ years of experience in operations, business systems, or organizational coordination, including responsibility for processes and cross-department collaboration. </li><li>Experience overseeing or working closely with IT providers or vendors, rather than doing hands-on system administration. </li><li>Familiarity with Microsoft 365 and other business systems from a management/oversight perspective (comfortable reading reports, setting expectations, and making decisions with technical input). •&nbsp;Experience supervising, coordinating and or leading support staff or small teams. </li><li>Strong understanding of confidentiality, privacy, and data protection as they relate to client and employee information.</li><li>Excellent communication skills, able to translate technical concepts into clear, practical guidance. </li><li>Experience working in a non-profit or health care organization is preferred&nbsp;</li></ul>

33 Supervision / Team Leader Jobs