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We are seeking a compassionate, experienced Coordinator of Children’s Programs &amp; Certified Child Life Specialist (CCLS) to join our interdisciplinary team. This role plays a vital part in enhancing the quality of life and emotional well-being of children, youth, and families receiving pediatric hospice and palliative care services.Working collaboratively with senior management and frontline teams, the successful candidate will coordinate, develop, and deliver children’s recreation and psychosocial programs across both our hospice residence and in-home hospice program. This role combines direct clinical care, program coordination, and staff leadership, grounded in an anti-oppressive, child- and family-centered framework.The position is primarily based 3 days at the hospice residence and 2 days within the in-home visiting hospice program, with flexibility based on program needs.Full Job Description will be shared with candidates.Key Responsibilities<ul><li>Provide therapeutic play and psychosocial support to children and youth</li><li>Coordinate and deliver age-appropriate recreation and child life programming</li><li>Support end-of-life, legacy, and bereavement activities</li><li>Supervise and support Children’s Program Facilitators and volunteers</li><li>Maintain accurate documentation and reporting in the EMR</li><li>Collaborate with families and interdisciplinary care teams</li><li>Support community education, student placements, and outreach activities</li></ul>Qualifications<ul><li>Certified Child Life Specialist (CCLS) (required)</li><li>Minimum 2-year post-secondary education in a related field</li><li>Minimum 2 years’ experience working with children with illness, special needs, or medical complexity</li><li>Experience in hospice, palliative care, or healthcare settings preferred</li><li>Experience in program coordination and staff/volunteer supervision</li><li>Eligible for a cleared Vulnerable Sector Police Check</li></ul>

Philip Aziz Centre for Hospice Care & Emily's House

Coordinator of Children’s Programs & Certified Child Life Specialist (CCLS)

Embark on a Bright Future with the Centre for Skills Development&nbsp;Are you entrepreneurial, client-focused and committed to teamwork and excellence?&nbsp;Do you enjoy working with clients from diverse backgrounds? If you want to work for a recognized leader in career and workforce development, then consider a career with Centre for Skills Development!&nbsp;Headquartered in Burlington, Ontario, with locations in Oakville, Milton and Clarkson, Centre for Skills delivers high caliber employment services, language training &amp; immigrant services, skilled trades training and literacy upgrading. Providing people with opportunities to build a better future and making a positive impact on peoples’ lives is integral to the business of Centre for Skills.&nbsp; &nbsp;For more information, visit: <a href="http://www.centreforskills.ca/" target="_blank">centreforskills.ca&nbsp;</a>&nbsp; &nbsp;The Opportunity&nbsp;Job Number: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;488&nbsp;Job Title:&nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Supervisor, Employment Services&nbsp;Department:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Employment Services&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Locations:&nbsp;&nbsp; &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Oakville/Mississauga&nbsp;Start Date:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;ASAP&nbsp;Schedule:&nbsp;&nbsp; &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Full-time (35 hours/week) &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;4 days/week in person; 1 day/week virtual&nbsp;Hours of Work:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp;Monday to Friday (8:30am – 4:30pm)&nbsp; &nbsp;Reports To:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Senior Program Coordinator&nbsp;Salary: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;$74,565.40&nbsp;Reason for Vacancy:&nbsp;Current Open Position&nbsp;The Supervisor, Employment Services&nbsp;plays a key leadership role in supporting and coaching a team of frontline Employment Services staff across two Employment Services sites located in Oakville and Mississauga. This role is ideal for a confident, people-focused leader who thrives in a highaccountability, performance-driven Employment Ontario environment and enjoys translating targets into effective day-to-day practice.&nbsp;The core focus of this role is operational performance management. The Supervisor works closely with the Senior Program Coordinator, Program Manager and Quality Assurance Lead to monitor monthly and quarterly Employment Ontario KPIs, review actuals against targets, identify variances, and implement site-level corrective actions. The Supervisor is responsible for ensuring staff are coached, supported, and aligned to deliver on agreed-upon performance plans.&nbsp;This role operates within a supportive leadership structure, with regular collaboration, guidance, and shared problem-solving. Through strong on-site presence, coaching, and follow-through, the Supervisor plays a critical role in demonstrating continuous improvement and supporting the organization’s success in SSM performance reviews.&nbsp;These are your responsibilities:&nbsp;People Leadership &amp; Performance Management&nbsp;<ul><li>Provide day-to-day leadership, coaching, and performance management for a team of frontline Employment Services staff at the Oakville and Mississauga Employment sites. </li><li>Lead regular performance discussions with staff to review individual and team KPIs, identify gaps, and implement action plans aligned with program performance goals. </li><li>Facilitate team meetings to review performance data, track progress against targets, address risks, and realign priorities to support achievement of goals. </li><li>Promote a positive, collaborative, and accountable team culture aligned with Centre for Skills’ mission, vision, and values. </li><li>Recruit, onboard, train, and support staff through structured onboarding, coaching, feedback, and performance reviews. </li><li>Oversee staff scheduling to ensure consistent coverage and service excellence. </li><li>Conduct investigations related to customer service situations and address staff or client-related concerns in a timely, professional, and solution-focused manner.</li><li>Act as the first point of escalation for client complaints, concerns, or service issues, applying sound judgment, trauma-informed practice, and de-escalation techniques to resolve matters promptly, support staff, and reduce risk while maintaining service quality and professionalism. </li><li>Collaborate with the other Employment Services Supervisor to provide mutual backup coverage during periods of absence (e.g., vacation or illness), offering short-term leadership support to the other site teams, operational decision-making, and performance oversight to ensure service continuity and stability&nbsp;</li></ul>Performance Monitoring, Reporting &amp; Compliance&nbsp;<ul><li>Monitor program delivery and site-level performance data to support alignment with Employment Ontario guidelines, SSM requirements, contractual targets, and quality standards. </li><li>Analyze monthly and quarterly KPI data, identify trends and variances, and collaborate with the Senior Program Coordinator and Program Manager to develop and implement strategies. </li><li>Support preparation for, and participate as required in, SSM performance review meetings by contributing operational insights, performance analysis, and updates on improvement activities. </li><li>Conduct regular file audits, observations, and coaching sessions to reinforce compliance, service consistency, and performance improvement. </li><li>Track and report on the effectiveness of site-level improvement plans to support continuous improvement over time.&nbsp;</li></ul>What you need to bring to this job:Education&nbsp;<ul><li>Post-secondary degree or diploma in Career Development, Business, Social Services, or a related field. </li><li>Career Practitioner training or certification is considered an asset.&nbsp;</li></ul>Experience&nbsp;<ul><li>Minimum 3–5 years of experience within the Employment Ontario system, delivering employment services in a performance-based, outcome-driven environment. </li><li>Demonstrated people leadership experience, including supervising, coaching, or formally leading frontline staff within an Employment Ontario or comparable funded program. Note: Leadership experience may include formal supervisory roles or clearly defined team-lead responsibilities with accountability for staff performance. </li><li>Proven experience actively managing Employment Ontario KPIs, including monthly and quarterly performance tracking, variance analysis, and implementation of site-level corrective action plans. </li><li>Experience supporting staff to meet contractual targets, service quality standards, and compliance requirements. </li><li>Experience working within a not-for-profit or community-based organization delivering governmentfunded services. </li><li>Experience collaborating with internal teams and community partners to support integrated service delivery.&nbsp;</li></ul>Skills &amp; Competencies&nbsp;<ul><li>Strong people leadership and coaching skills, with the ability to set expectations, provide feedback, and address performance issues in a respectful and professional manner. </li><li>Solid understanding of Employment Ontario guidelines, SSM requirements, service flows, documentation standards, and performance measurement. </li><li>Demonstrated ability to operate effectively in a results-driven EO environment, balancing clientcentred service with performance expectations. </li><li>Excellent organizational and time-management skills, with the ability to oversee service delivery across multiple locations. </li><li>Strong interpersonal and communication skills, with the ability to build trust with staff, clients, funders, and community partners. </li><li>Ability to interpret performance data, reports, and quality indicators to inform decision-making and continuous improvement. </li><li>Working knowledge of labour market trends, employer engagement strategies, and community resources relevant to EO clients. </li><li>Proficiency with MS Office and virtual collaboration tools; experience using EO data systems (e.g., CaMS). </li><li>Adaptable, collaborative, and resilient, with the ability to lead teams through performance pressure while maintaining a supportive and solutions-focused approach.&nbsp;</li></ul>Other Requirements&nbsp;<ul><li>Valid driver’s license, access to a reliable vehicle, and willingness to travel between Centre for Skills locations in Halton and Peel, as required.&nbsp;</li></ul>How to apply:&nbsp;At Centre for Skills Development, we offer a competitive compensation package and benefits. We value flexibility and the need to achieve a work-life balance. All employees receive above industry average time off, including vacation time, sick / wellness days and personal days. We promote and support continuous learning, providing our staff with training to develop skills, attend workshops and conferences. We are committed to supporting the growth of our staff and we take a team approach in all that we do. Contact us to learn more about why we’re sure you’ll love working at Centre for Skills!&nbsp;Please e-mail your resume and cover letter to: <a href="mailto:resumes@centreforskills.ca" target="_blank">resumes@centreforskills.ca</a>Application Deadline: Open until filled&nbsp;We thank all applicants for their interest in Centre for Skills; however, only those selected for an interview will be contacted. If you require an accommodation, please contact <a href="mailto:resumes@centreforskills.ca" target="_blank">resumes@centreforskills.ca</a>&nbsp;

Centre for Skills Development

Supervisor, Employment Services

Are you entrepreneurial, client-focused, and committed to teamwork and excellence?&nbsp; Do you enjoy working with clients from diverse backgrounds? If you want to work for a recognized leader in career and workforce development, then consider a career with Centre for Skills Development!&nbsp;Headquartered in Burlington, Ontario, with locations in Oakville, Milton and Clarkson, Centre for Skills delivers high caliber employment services, language training &amp; settlement services, skilled trades training and literacy upgrading. Providing people with opportunities to build a better future and making a positive impact on people’s lives is integral to the business of Centre for Skills.&nbsp;For more information, visit: <a href="http://www.centreforskills.ca/" target="_blank">centreforskills.ca&nbsp;</a>&nbsp; &nbsp;&nbsp;Job Number:&nbsp;496&nbsp;Job Title:&nbsp;&nbsp;&nbsp;Supervisor, Language Training&nbsp;&nbsp;Department:&nbsp;&nbsp;&nbsp;Language Training &amp; Settlement Services (LTSS)&nbsp;&nbsp;Start Date:&nbsp;&nbsp;&nbsp;April 1, 2026&nbsp;Location:&nbsp;All Sites/Virtual&nbsp;Reports To:&nbsp; &nbsp;Senior Program Coordinator&nbsp;Hours of Work:&nbsp;35 hours/week&nbsp;4 days/week in person; 1 day/week virtual&nbsp;Reason for Vacancy:&nbsp;Current Open Position&nbsp;Salary:&nbsp;&nbsp;$74,565.40&nbsp;About the Role&nbsp;Centre for Skills Development is seeking a Language Training Supervisor to provide leadership and oversight for Language Instruction for Newcomers to Canada (LINC) and other language programs. This role ensures high-quality instruction, compliance with Immigration, Refugees and Citizenship Canada (IRCC) requirements, and positive learner outcomes for newcomers, while supporting staff development and continuous program improvement.&nbsp;These are your responsibilities:&nbsp;Program Management &amp; Delivery:&nbsp;<ul><li>Oversee day-to-day operations of LINC and other language programming, including staff supervision, scheduling, and site coordination. </li><li>Plan, implement, monitor, and continuously improve programming aligned with Canadian Language Benchmarks (CLB), PBLA guidelines, Ontario LINC Curriculum Guidelines, and Avenue standards. </li><li>Monitor enrolment, course delivery, and program performance, including specialized and seasonal programming. </li><li>Ensure effective instructional practices through the use of technology, innovation, and evidence-based methodologies.&nbsp;</li></ul>Instructional Quality &amp; Learner Success:&nbsp;<ul><li>Ensure program objectives and learner outcomes are achieved through consistent monitoring of teaching and learning practices. </li><li>Promote learner integration and success through feedback mechanisms, evaluation processes, and student success initiatives. </li><li>Monitor instructional delivery to ensure compliance with curriculum, benchmark, and IRCC requirements.&nbsp;</li></ul>Staff Leadership &amp; Development:&nbsp;<ul><li>Recruit, supervise, evaluate, and support instructional and support staff, including Supply Instructors. </li><li>Conduct classroom observations, performance reviews, coaching, and performance improvement planning. </li><li>Promote and monitor ongoing professional development aligned with TESL, PBLA, and LINC standards. </li><li>Manage staff scheduling, coverage, and tracking of leaves. </li><li>Address staff and student concerns, conducting first-level investigations as required.&nbsp;</li></ul>Reporting, Partnerships &amp; Compliance:&nbsp;<ul><li>Support the planning and implementation of partnerships related to LINC and other language training delivery. </li><li>Collect and review instructor reports and collaborate on monthly, annual, and ad hoc reporting required by IRCC. </li><li>Ensure compliance with IRCC contribution agreements, reporting obligations, and program standards.&nbsp;</li></ul>Financial &amp; Administrative Oversight:&nbsp;<ul><li>Monitor departmental budgets and expenditures; identify variances and implement corrective actions as required. </li><li>Review and authorize purchase orders and coordinate with Finance to ensure financial commitments are met.&nbsp;</li></ul>Collaboration &amp; Strategic Support:&nbsp;<ul><li>Collaborate with other Centre for Skills supervisors to ensure integrated service delivery and wrap-around support. </li><li>Support outreach, marketing, program development, and strategic initiatives related to language training programming. </li><li>Participate in departmental planning and organizational initiatives.&nbsp;</li></ul>Professional Engagement &amp; Other Duties:&nbsp;<ul><li>Maintain professional standards through participation in relevant internal and external committees, networks, and professional associations related to LINC and adult language training.&nbsp;</li></ul>What you need to bring to this job:&nbsp;<ul><li>Post-secondary degree or diploma in a relevant field. </li><li>TESL certification (TESL Ontario or equivalent) is an asset. </li><li>PBLA certification is an asset. </li><li>Minimum 3 years of leadership and supervisory experience. </li><li>3–5 years of experience in language training, employment, or community-based services. </li><li>Experience working within a not-for-profit or government-funded organization preferred. </li><li>Familiarity with IRCC-funded programming is an asset. </li><li>Strong leadership, communication, and organizational skills. </li><li>Ability to analyze data and reports to inform program improvement. </li><li>Proficiency with MS Office, virtual learning platforms (Avenue), and database systems (HARTs). </li><li>Valid driver’s license, access to a reliable vehicle, and willingness to travel within Halton and Peel regions.&nbsp;</li></ul>&nbsp;How to apply:&nbsp;Please e-mail your resume and cover letter to:&nbsp;Human Resources&nbsp;Centre for Skills Development&nbsp;E-mail: <a href="mailto:resumes@centreforskills.ca" target="_blank">resumes@centreforskills.ca</a>&nbsp;To be considered, all applications must include the job number and title in the email subject line.&nbsp;We thank all applicants for their interest in Centre for Skills; however, only those selected for an interview will be contacted.&nbsp; If you are contacted for an interview, please inform us should an accommodation be required. For candidates requiring accommodation, please contact: <a href="mailto:resumes@centreforskills.ca" target="_blank">resumes@centreforskills.ca</a>.&nbsp;

Supervisor, Language Training

Business Unit:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Resource DevelopmentReports to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Director, Resource Development (RD)Status:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; Full-time, OngoingStart Date:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; February 2026Salary range:&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $71,700.00 - $90,000.00 per yearLocation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hybrid - RHF Office in Richmond, BC 2x/week, remote 3x/weekFounded on the legacy of Rick Hansen’s Man In Motion World Tour, the Rick Hansen Foundation (RHF) is a Canadian registered charity with the vision of creating a fully inclusive and accessible world where people with disabilities are living to their full potential. Through our programs and partnerships, we break down barriers for people with disabilities by changing attitudes, creating accessible spaces, and inspiring an inclusive society.RHF is a dynamic and rewarding place to work and our success begins with our people. We are committed to building a diverse workforce representative of the communities we serve. We welcome applications from all qualified candidates including Indigenous peoples, individuals of all genders and sexual orientation, race, ethnic origin, all abilities, age, and religions and anyone living at the intersection of these identities.Preference will be given to applicants who are persons with disabilities, and we highly encourage persons with disabilities who are qualified candidates to apply.&nbsp;If this applies to you, we invite you to disclose your disability in your cover letter.If you’re interested in being a part of our innovative team, we hope that you will consider this opportunity with us. If you do not meet the required education, experience and skills but have a combination of&nbsp;lived and professional experience, we encourage you to&nbsp;apply.JOB SUMMARYThe Manager, Community Giving leads the development and implementation of a comprehensive strategy and plan for the Community Giving program by supporting the execution of strategies across various fundraising channels to provide key income generation and long-term sustainable funding through direct mail, monthly and mid-level giving, legacy giving, third-party, and tribute/memorial giving. &nbsp;This position oversees the day-to-day operations of the Community Giving program, as well as&nbsp;responsibility for a high level of donor care and stewardship, and for maintaining the data quality and integrity of the Salesforce CRM database.&nbsp;The Manager, Community Giving is also responsible for leadership donor management and works closely with the Director, Resource Development to develop a strong pipeline for the planned giving, mid-level and major gift portfolios. This role offers the opportunity to drive innovative and strategic outcomes, develop effective donor strategies, and enhance community support.WORKING RELATIONSHIPSReporting to the Director, Resource Development, the Manager, Community Giving manages the &nbsp; Specialist; Outreach Coordinator; and Donor Services Coordinator.The Manager works closely with the Resource Development, Marketing and Communications, IT and Finance teams, and across all business units on initiatives that support the acquisition, cultivation and retention of RHF donors.ALL STAFF: KEY ACCOUNTABILITIES&nbsp;As an integral member of the RHF team and as expected of all staff, this position actively participates with:<ul><li>Strategy</li><li>Organizational Culture<ul><li>Contributes in regular sessions, develops goals, supports and implements action plans.</li></ul></li><li>Inclusion, Diversity, Equity and Accessibility (IDEA)</li><li>Values</li></ul><ol><li> &nbsp; &nbsp; &nbsp;We Collaborate Authentically&nbsp;</li><li> &nbsp; &nbsp; &nbsp;We Engage Respectfully&nbsp;&nbsp;</li><li> &nbsp; &nbsp; &nbsp;We Keep Our Promises&nbsp;</li></ol>KEY ACCOUNTABILITIESStrategy &amp; Planning<ul><li>Work with the Director, Resource Development to determine the overall strategy and approach for the Community Giving portfolio to ensure it aligns with RHF goals and priorities and delivers long-term success.</li><li>Develop and implement the annual plan for the CG program that includes a range of best-practice, data-driven strategies and tactics for growth with donor engagement and stewardship, e‐mail and social media, direct mail, telephone and in‐house solicitations for all revenue streams to create a growing and sustainable foundation of annual support.</li><li>Develop and implement a separate strategy, budget and plan to significantly grow the Planned Giving program, including PG marketing initiatives, best-practice stewardship, engagement and acquisition strategies to engage new and existing bequests. </li><li>Monitor and research the giving landscape for new fundraising or engagement opportunities and fundraising best practices to&nbsp;increase revenue generation, donor acquisition and retention.</li><li>Overall monitoring and in-depth analysis of the performance of all Community Giving activities and programs and provide refinements and recommendations to fundraising strategies to improve overall performance.</li></ul>Direct Mail ProgramWork with the Specialist, Community Giving to:<ul><li>Provide strategic oversight in the growth of the direct mail program throughout the year, including monthly and mid-level programs, tribute and third-party programs, and digital donor strategies.</li><li>Collaborate with Marketing &amp; Communications team on Community Giving efforts specific to increasing donor engagement and revenue through digital strategies, such as Giving Tuesday and Direct Mail campaigns.</li><li>Develop and execute a robust third-party revenue stream that includes research to ensure an ongoing viable prospect list.</li><li>Implement an annual Thank-a-Thon campaign to support stewardship, and donor engagement and retention during the Holiday Campaign.</li><li>Support the sourcing of matching gift opportunities for the Direct Mail program.</li><li>Support regular audit and improvement of Salesforce data quality, accuracy and integrity in accordance with the Foundation’s policies and procedures. </li><li>Maximize digital strategies and campaigns to bring in more revenue through online, QR codes, improved payment options, etc.</li><li>Develop and share monthly, quarterly and annual reports with Director, Resource Development, and Executive Team, specific to Community Giving performance, including Direct Mail and Stewardship activities.</li></ul>Planned Giving Program<ul><li>Work with the Coordinator, Outreach to develop and execute a comprehensive action plan to cultivate and solicit Planned Giving prospects, Intenders and Expectancies. </li><li>Identify Planned Giving prospects from the Resource Development pool of donors.</li><li>Manage the Planned Giving program, including regularly communicating with donors, financial advisors and lawyers across Canada to increase interest and prospect engagement.</li><li>Manage estate gifts to mitigate delays and ensure accurate tracking and reporting of all Planned Giving prospects, expectancies, and estate gift realizations. </li><li>Manage Willfora relationship (our third-party online Will partner) to maximize response and engagement rates.</li><li>Monitor the legacy landscape, and research and identify opportunities to grow this program.</li></ul>Stewardship &amp; Recognition Program<ul><li>Lead the development and implementation of a Community Giving stewardship strategy and matrix for all donor segments, in collaboration with the Major Gifts/Corporate team.&nbsp; Ensure partners and donors receive accurate and appropriate acknowledgement, stewardship reporting through 1:1, email or phone, renewal letters and thank you calls.</li><li>Develop tangible recognition benefits, including clubs/circles, for monthly, mid-level and planned giving donors.</li><li>Lead the mid-level donor program, and work with the Director, Resource Development to advance the top prospects toward major gift readiness.</li><li>Work with Coordinator, Outreach to steward current and potential Planned Giving donors, Intenders and Expectancies through regular 1:1 updates to maintain interest and engagement.</li><li>Primary lead in stewarding top-tier Community Giving supporters and managing a robust pipeline, including developing tailored materials, conducting regular solicitation and stewardship calls, and maintaining ongoing engagement to deepen relationships and drive revenue growth.</li></ul>&nbsp;Additional Responsibilities<ul><li>Develop and manage the Community Giving budgets,&nbsp;deadlines, goals and objectives related to the overall program. Includes revenue targets, expenses, projections and statistical reporting, monthly reconciliations, and analysis of annual giving campaigns and programs.</li><li>Serve as the Resource Development in-house expert on Privacy and CRA compliance, including complex tax receipting and regulations, and third-party management.</li><li>Proactively review all Community Giving policy, processes, procedures and operations to look for efficiencies and ensure documentation and implementation of best practices.</li><li>Develop Standard Operating Procedures(SOP’s) for current gaps in Salesforce coding to maximize data integrity and reporting.</li><li>Lead, mentor and coach Community Giving staff to&nbsp;ensure excellent service and support for donors, and strengthen the team’s fundraising skills and expertise to best-practice standards.</li><li>Represent RHF at community events, donor meetings, and outreach opportunities.</li></ul>QUALIFICATIONSAn equivalent combination of education, experience and skills/behaviours will be considered.Education:&nbsp; Post-secondary degree/diploma in a relevant discipline, including courses in Fundraising Management, Public Administration, Business Administration/Commerce, Marketing and/or Communications.Experience/Knowledge:&nbsp;<ul><li>Minimum 3 to 5 years of progressive experience managing annual programs;</li><li>Experience developing content for various donor engagement communications;</li><li>Experience with email marketing strategy and execution is an asset; </li><li>Experience of 2 years or more with Salesforce or comparable CRM system required; </li><li>Experience with CRM data management and analysis to maximize revenue results;</li><li>Thorough understanding of donor and market segmentation and its applications;</li><li>Computer experience working with MS Office; </li><li>Demonstrated knowledge of fundraising principles and strategies;</li><li>Knowledge of CRA guidelines; </li><li>Knowledge of CASL and other regulations; and</li><li>Knowledge of issues related to people with disabilities is an asset.</li></ul>Skills/Behaviours:<ul><li>Effective leadership skills and ability to manage a team;</li><li>Able to work as a team member and motivate people to work towards a common goal;</li><li>Effective and creative verbal and written communication skills;</li><li>Able to identify and analyze challenges as they arise and recommend and implement constructive solutions;</li><li>Proven ability to develop credibility and effective working relationships with staff and external parties;</li><li>Strategic thinker with an ability to manage multiple projects while meeting deadlines;</li><li>Demonstrated ability to work with information systems and databases to fully exploit the use of segmentation for solicitations;</li><li>Ability to effectively communicate data-driven results and put forward recommendations;</li><li>Strong and accurate attention to detail;</li><li>A strong understanding of the political environment and a good sense of emerging issues and their potential impact on strategy;</li><li>Proven skill with proactively finding efficiencies, identifying issues and bringing forward ideas and solutions to increase revenue and better service for donors;</li><li>High degree of professionalism, flexibility and adaptability;</li><li>Strict adherence to maintaining confidentiality and privacy; and</li><li>Ability to work both independently and within a team environment.</li></ul>How To ApplyIf you are interested in being a part of our innovative team and are passionate about making a difference, we hope that you will consider a career with us.The Rick Hansen Foundation is committed to providing accommodations to candidates taking part in all aspects of the selection process. Please let us know if you require a specific accommodation (i.e. virtual interview, closed captioning) so that arrangements can be made for the appropriate accommodations to be in place.&nbsp;Interested and qualified candidates can apply quoting #2026-01&nbsp;by&nbsp;February 15, 2026. While we thank all applications for their interest, only short-listed candidates will be contacted.

Rick Hansen Foundation

Manager, Community Giving

Gutsy Walk Committee Member&nbsp;Gutsy Walk is Crohn’s and Colitis Canada’s signature national fundraising event celebrated on the first Sunday of June each year. Thousands of people across Canada come together on one day to raise money to advance medical research and improve the lives of Canadians who are affected by these diseases.&nbsp;&nbsp;This role involves in-person interactions.&nbsp;Responsibilities:&nbsp;Adhere to Crohn’s and Colitis Canada policies and procedures, including the Volunteer Code of Conduct&nbsp;&nbsp;Collaborate with a team of other volunteers to plan and promote your local Gutsy Walk.&nbsp;&nbsp;Act as a role model by registering for Gutsy Walk and supporting fundraising, directly or indirectly (by sharing new ideas and leads, doing your own fundraising, promoting the event amongst your networks.&nbsp;&nbsp;We’re looking for volunteers to support their local Gutsy Walk in the following ways:&nbsp;&nbsp;&nbsp;Community Outreach – inspire people to sign-up for and participate in our Gutsy Walk&nbsp;&nbsp;Media Relations – connect with local media outlets to promote the Gutsy Walk&nbsp;&nbsp;Social Media – raise awareness about Crohn’s disease and ulcerative colitis and the Gutsy Walk through social media&nbsp;&nbsp;&nbsp;Corporate Sponsorship – engage with local businesses to promote donations of sponsorship and gifts in kind&nbsp;&nbsp;Stewardship – build relationships with Gutsy Walk participants and encourage engagement&nbsp;&nbsp;Time commitment:&nbsp;Approximately 4-8 hours a month including monthly committee meetings, with additional meetings leading up to event day and a post-event wrap up meeting&nbsp;Some daytime availability is ideal for distributing promotional materials, making phone calls and responding to emails&nbsp;Evening and weekend availability may be required for stakeholder engagement&nbsp;&nbsp;What you bring:&nbsp;An Interest in exploring the best ways to make your local Gutsy Walk a success&nbsp;Strong networking skills and the willingness to connect with new people over email or the phone&nbsp;An interest in inspiring people to take part in Gutsy Walk&nbsp;&nbsp;Comfortable approaching businesses and local media to secure partnerships, sponsorships and coverage&nbsp;Familiarity with social media and online promotion&nbsp;&nbsp;Collaboration and teamwork skills&nbsp;&nbsp;What we offer:&nbsp;A community of support, a dedicated staff partner, a team of peers and role-specific training&nbsp;An opportunity to use and grow professional skills and expand your network&nbsp;A hands-on chance to make a meaningful difference in the lives of people living with Crohn’s disease or ulcerative colitis in your community&nbsp;&nbsp;Crohn’s and Colitis Canada commits to supporting you in your role and to providing an engaging volunteer experience. Your feedback is appreciated - <a href="mailto:volunteer@crohnsandcolitis.ca" target="_blank">volunteer@crohnsandcolitis.ca</a>&nbsp;&nbsp; &nbsp;

Crohn's and Colitis Canada

Gutsy Walk Committee Volunteer

Gutsy Walk is Crohn’s and Colitis Canada’s signature national fundraising event, celebrated on the first Sunday of June each year. Thousands of people across Canada come together on one day to raise money to advance medical research and improve the lives of Canadians who are affected by these diseases. This role involves in-person interactions. Responsibilities:<ul>	<li>Adhere to Crohn’s and Colitis Canada policies and procedures, including the Volunteer Code of Conduct</li>	<li>Lead and support the Gutsy Walk Committee to drive event participation and fundraising growth.</li>	<li>Maintain regular communicate with staff partner to identify challenges, successes, and walk growth opportunities</li>	<li>Support staff partner to manage event budget, track and maintain expenses</li>	<li>Collaborate with staff partner to set agendas for walk committee meetings</li>	<li>Lead committee meetings as well as post-event wrap up</li>	<li>Establish key timelines, monitoring progress to ensure all milestones are achieved on schedule.</li>	<li>Network with other Gutsy Walk Chairs across Canada to share ideas and celebrate successes.</li>	<li>Participate in national webinar trainings to become familiar with tools and processes.</li>	<li>Act as a role model by registering for Gutsy Walk and supporting fundraising, directly or indirectly (e.g. sharing ideas, promoting the event, or fundraising)</li>	<li>Attend the Gutsy Walk and oversee event success as a volunteer leader</li>	<li>Ensure adherence to the Gutsy Walk Event Standards.</li></ul>Time Commitment:<ul>	<li>Approximately 8-12 hours a month including monthly committee meetings, with additional meetings leading up to event day and a post-event wrap-up meeting</li>	<li>Some evening and weekend activity is required to support committee members with their roles</li>	<li>Some daytime availability is ideal for making phone calls and responding to emails</li></ul>What you bring:<ul>	<li>Experience with leading a team, fundraising, event planning</li>	<li>Strong verbal and written communication skills</li>	<li>Excellent attention to detail and commitment to organization and collaboration</li>	<li>Flexible, open and adaptable leadership style</li>	<li>Outgoing, friendly manner with a focus on relationship building and follow through</li>	<li>Willingness to learn more about Crohn’s disease and ulcerative colitis</li>	<li>Proficiency with email, web browsers, and video calling applications (e.g. Zoom, Microsoft Teams)</li>	<li>Comfort with communicating with Gutsy Walk stakeholders through email, phone, and video calls.</li></ul>What we offer:<ul>	<li>A community of support, a dedicated staff partner, team of peers and role-specific training</li>	<li>An opportunity to use and grow professional skills, expand your network</li>	<li>A hands-on chance to make a meaningful difference in the lives of people living with Crohn’s disease and ulcerative colitis in your community</li></ul>Crohn’s and Colitis Canada commits to supporting you in your role and to providing an engaging volunteer experience. Your feedback is appreciated - <a href="mailto:volunteer@crohnsandcolitis.ca" target="_blank">volunteer@crohnsandcolitis.ca</a>

Gutsy Walk Chair

Director of Clinical Operations (Full-time, Permanent)&nbsp;Salary Range: &nbsp;$92,144 to $98,772Our organization is seeking a dedicated and experienced director to lead a team providing mental health services to children, youth, and families. The successful candidate will ensure the delivery of high-quality treatment and support while contributing to the overall leadership and strategic direction of the organization. The successful candidate will work in close partnership with the Director of Clinical Quality.&nbsp;Key Responsibilities:&nbsp;<ul><li>Provide clinical supervision to clinical staff in the agency</li><li>Lead program development and contribute to program evaluation </li><li>Participate in the preparation of strategic and operational plans </li><li>Engage community partners in developing integrated services</li><li>Provide consultation in complex client cases and high-risk situations </li><li>Work closely with the Director of Clinical Quality to support CQI and Accreditation activities</li></ul>Communication:&nbsp;<ul><li>Demonstrate strong written and oral communication skills for composing reports, leading client and staff meetings, and public engagement </li><li>Teach clinical skills and interpret policies and strategic directions </li><li>Develop proposals to support program and service initiatives</li><li>Work closely with the Director of Clinical Quality and Director of Finance as members of the management team</li></ul>Qualifications:&nbsp;Education:<ul><li>Master’s degree in Social Work or equivalent (with ability to perform the controlled act of Psychotherapy).</li><li>Certified training in Clinical Supervision&nbsp;</li></ul>Experience:&nbsp;• Minimum of 5 years of clinical experience providing family, individual, and group therapy.&nbsp;Skills &amp; Competencies:&nbsp;Leadership:&nbsp;<ul><li>Ability to plan, organize, and implement programs that impact clinical practice. </li><li>Strong motivational skills with the ability to provide clear direction and support to staff. </li><li>High emotional intelligence with a focus on staff well-being. </li><li>Experience in critical incident debriefing and risk management.&nbsp;</li></ul>Clinical Supervision:&nbsp;<ul><li>Must have the ability and the authorization to provide clinical supervision to MSW, Registered Psychotherapists and Child and Youth Workers (including qualifying RP’S)&nbsp;</li></ul>Human Relations:&nbsp;<ul><li>Strong conflict-resolution and advocacy skills. </li><li>Experience in crisis stabilization and debriefing.&nbsp;</li></ul>How to Apply:&nbsp;Interested candidates should submit their resume to <a href="mailto:HR@odmh.ca" target="_blank">HR@odmh.ca</a> by February 2, 2026.&nbsp;Interview Dates: February 9, 2026

Open Doors Mental Health for Children, Youth & Families  

Director of Clinical Operations

Job Title: Director of Addictions and Mental Health - TemporaryLocation: Ottawa, Ontario, CanadaReports To: CEOJob Status: Full Time Temporary/ 37.5 hours per week (until June 30th, 2026)Closing Date: February 02, 2026We are currently receiving applications for a full-time temporary Director of Addictions and Mental Health position here at Rideauwood, ending June 30th 2026 with possibility of extension.Purpose: The Director of Addictions and Mental Health will lead and take an active role in the following areas: clinical management, financial management and administration, communication and community partnerships/ development and human resource management, quality improvement and decision support. The Director will also oversee the ongoing development, coordination, implementation and evaluation of agency programs based on client centered, evidence based best practices. The Director will be responsible for the direct supervision of all clinical managers and oversee the ongoing day to day clinical operations. The Director will play a critical role in partnering with the Chief Executive Officer (CEO) and Board of Directors in strategic decision making and operations.RESPONSIBILITIESClinical Management<ul><li>Direct and supervise Clinical staff to ensure effective implementation of agency’s mission, goals, objectives and target outcomes, clearly communicate performance expectations and responsibilities Provide ongoing coaching and training to create an atmosphere of innovative thinking and open communication.</li><li>Work with community partners to achieve agency/client objectives and maintain a seamless integrated service system providing a continuum of services and programs to address a broad range of client needs across the lifespan and to ensure best use of resources.</li><li>Support the team in achieving individual client goals and overall agency goals/targets within risk management principles based on doing no harm to a client.</li><li>Maintain staff compliance to workload measures as determined by agency standards and funder requirements and review of same on a regular basis with the CEO and the Management Team.</li><li>Model Best Practices for staff and provide ongoing individual and group meetings to facilitate cooperative learning experiences, maintain high performance standards for staff.</li><li>Oversees the resolution of complaints and works with Managers and the CEO when appropriate to resolve complaints.</li></ul>Communication and Community Partners/Public Relations<ul><li>Work closely with all external partners including third-party vendors and consultants.</li><li>Promote and foster community relationship building.</li><li>Liaise with community partners to facilitate a systems approach to client care.</li><li>Promote and foster relationship building in support of agency integration and coordination of all services affecting client service based on the principles of working within a client focused system, circle of care providers.</li></ul>Financial Management and Administration<ul><li>Work with Finance and Quality Improvement, to analyze and present funder reports in an accurate and timely manner; collate utilization reporting materials, and manage project/program and research and administrative activities.</li><li>Maintain up-to-date knowledge of the financial status of programs operations; work closely with the finance department in order to receive and provide timely and current information.</li><li>Oversee and lead the annual service provider renewal planning process in conjunction with the CEO; administer and review all service plans and budgets; monitor and do projections for program budgets, recommend adjustments as necessary and keep senior leadership team and the Board of Directors abreast of the organization’s activity status.</li><li>In collaboration with the Management team and the active participation of the Finance department and the CEO develop and maintain a balanced operational budget.</li><li>Update and implement all necessary business and clinical policies and practices.</li><li>Oversee the development and implementation of IT projects and initiatives.</li><li>Provide Project Management services as needed to resolve significant issues with the Information Systems (IS) and ensure the overall success in the development of IT.</li><li>Participate in Quality Improvement and Risk Management.</li><li>Act as a resource to the Board of Directors. Effectively communicate and present the critical business and clinical matters to the CEO and the Board of Directors.</li><li>Collaborate with the Quality Improvement Manager to develop the data to support new funding requests.</li></ul>Human Resources Management<ul><li>Consults with Human Resources/CEO on significant human resource issues.</li><li>Collaborates with HR in drafting and revising job descriptions before approving them together with the CEO.</li><li>Strategic involvement in the recruitment and hiring of staff responsible specifically under this position and in general as required for other positions in the agency.</li><li>Responsible to maintain the proper staffing levels on the clinical team, scheduling/coverage to adequately meet program objectives and client needs to ensure services are accessible in a timely manner as per determined industry and agency standards.</li><li>Coach clinical managers to ensure employees maintain compliance.</li><li>Conduct and monitor performance reviews for clinical staff and students that report to the Director and provide final sign off on all performance reviews within the clinical team</li><li>Be available for staff consultations on a regular basis and /or as a required to address issues as they arise along in addition to annual performance reviews. Observe and review staff performance of a regular basis using means such as regular audits of progress notes, documentation compliance, job/client outcomes, interaction with peers, clients etc.</li><li>Share emergency coverage with management.</li><li>Identify training needs and approve professional development including expenditures and scheduling for the Clinical Team.</li><li>Understand and contribute to the implementation of agency policies and procedures based on internal and external requirements, contracts, laws etc.</li></ul>Management Team<ul><li>Assist with the overall functioning of the agency through participation on the Management Team</li><li>Participate in Management Team meetings and processes with ongoing communication, keeping team members and the CEO informed to ensure smooth organizational operations, client coordination, ongoing program development, community partnerships, integration opportunities etc.</li><li>Participate in ongoing training opportunities to remain informed and current to best practices and trends.</li></ul>Reporting<ul><li>Monthly reports to the CEO.</li><li>Maintain and review agency waitlists on a monthly basis with the CEO.</li><li>Manage and review client service data at a minimum on a quarterly basis or as required to meet funding/budgetary/contract reporting requirements.</li><li>Immediately report all crisis situations to the CEO or as per procedure protocols.</li></ul>Other Duties: As assignedJOB SPECIFICATIONSJob Specifications<ul><li>Must have excellent verbal and written communication skills and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.</li><li>Position requires excellent organizational skills and flexibility to meet competing pressures.</li><li>High level of independent decision-making ability is required.</li><li>The ideal candidate has had the experience of final responsibility for the quality and content of all financial data and reporting for either a division or significant program area, and has preferably overseen a human resource function previously.</li><li>Ability to translate financial concepts to, and to effectively collaborate with, other professionals who do not necessarily have finance backgrounds.</li><li>Technology savvy with experience selecting and overseeing software installations and managing relationships with software vendors; knowledge of accounting, reporting and software.</li><li>Commitment to training programs that maximize individual and organization goals across the organization including best practices.</li><li>A successful track record in setting priorities; keen analytic, organization and problem-solving skills which support and enable sound decision making.</li><li>A multi-tasker with the ability to wear many hats in a fast-paced environment.</li><li>Personal qualities of integrity, credibility, and dedication that align with the mission and values of Rideauwood</li></ul>Education and Qualifications<ul><li>Master’s level degree in Social Work, Counselling, Nursing, Health Administration, or equivalent combination of education and experience.</li><li>At least 5 years of community mental health /addictions experience and 5 years of continuous progressive management experience.</li><li>Must have a sound theoretical understanding of models specific to the Addictions and Mental Health sector, preferably experienced in providing Motivational Interviewing, Cognitive behavioural Therapy, Dialectical behaviour therapy, Solution focused, Interpersonal group therapy, trauma informed practices and concurrent disorders.</li><li>Have advanced experience of the 12 core functions of addictions counselling.</li><li>Advanced understanding of the Youth, Adult and Family Community Health Care Model and demonstrated ability of working with and developing community partnerships to best develop these programs.</li><li>Have excellent organizational skills and have the ability to focus on multiple active projects.</li><li>Good people management skills to motivate a performing team with the ability to identify opportunities and to add consultative value to integrate team intervention planning process.</li><li>Have excellent computer skills.</li><li>Have the mental stamina to deal with the pressures of working within a busy work environment, be organized and flexible and be able to make decisions quickly.</li><li>Possession of a valid driver’s license and access to a vehicle for travel.</li><li>Ability to deal with after hour emergency calls on an as needed basis, willingness to work evening hours during the week, and to work hours necessary to complete projects and tasks by stated deadlines;</li><li>Excellent knowledge of applicable laws, legislation, ministry standards and best practices.</li><li>Excellent knowledge of PHIPA, ethical and practice standards recommended by respective professional designation/organizations.</li><li>Bilingualism (English/French) is a strong asset.</li></ul>Disclaimer: This job description indicates the general nature of the level of work expected of the incumbent it is not designed to cover or contain a comprehensive list of activities, duties or responsibilities and the incumbent may be asked to perform other duties as requiredRideauwood is an equal opportunity employer and supports equity, diversity and inclusion. If any accommodations are needed for applicants during the selection process, please notify HR.

Rideauwood Addiction & Family Services

Director of Addictions and Mental Health

&nbsp;Job TitleRemote Part Time Overnight &nbsp;Permanent, Bilingual Texting SupervisorShift IDTNO-0111-PTB72LocationCanada - Outside&nbsp;Quebec and OntarioStart DateShift DescriptionRotational schedule: 27.25 average weekly paid hoursDepartment:TextingReports To:Manager, Texting SupervisionSalary:31.91 $ / hourOvernight Premium :$2.00/hourOvernight Annual Bonus:&nbsp;$200 for each year on an overnight shift scheduleBilingualism Premium:$1.50/hourLast Reviewed:March 2023Job Posting Close Date:January 27 2026Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers&nbsp;from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp;Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp;&nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:&nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The&nbsp;Feel Out Loud Campaign Cabinet</a>&nbsp;– a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>,&nbsp;a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective&nbsp;Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.&nbsp;Job description and responsibilities:As a supervisor, the role is to&nbsp;<ul><li>Supervise volunteer crisis responders through an online platform;</li><li>Ensure that people who use our service receive timely, high-quality support</li><li>Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;</li><li>Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;</li><li>Liaise with emergency and child protection services as required;</li><li>Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;</li><li>Work as a team with other supervisors, maintaining ongoing communication and collaboration;</li><li>Other duties as assigned&nbsp;</li></ul>Profile:&nbsp;<ul><li>Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields); </li><li>Master degree in these fields or related field is considered an asset;</li><li>A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;</li><li>Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.</li><li>Knowledge of laws and services that affect the lives of Canadian children and youth;</li><li>Good clinical judgment and understanding of confidentiality role and limitations;</li><li>Ability to prioritize, make decisions in a crisis, communicate and work as a team;</li><li>Willingness to work in a 24/7 environment; </li><li>Bilingualism (French and English&nbsp; &nbsp;&nbsp; &nbsp; If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele. &nbsp;</li></ul>A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.&nbsp;The window for applications ends 11:59pm on the job posting close date listed above.&nbsp;Benefits: &nbsp;<ul><li>Remote environment </li><li>Wellness Program </li><li>Dental care, </li><li>Vision care, and &nbsp;</li><li>RRSP Matching </li><li>Life Insurance </li><li>Emergency Travel Assistance </li><li>Accidental Death Insurance </li><li>Other healthcare benefits to promote physical and psychological well being&nbsp;&nbsp;</li></ul>The Small Print:Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people.  &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to H+K Strategies Canada is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.&nbsp;

Kids Help Phone

Bilingual Texting Supervisor, Remote - Part-Time - Outside QC/ON

<h2>Director, Resource Development</h2><h3>About us</h3>United Way Niagara works locally to raise funds and invest in programming. Our goal is to improve lives and build community by engaging individuals and mobilizing collective action. United Way invests funds in priority areas that have the most need nationally.<h3>What you will do</h3><ul><li>Lead the development and implementation of fundraising strategies.</li><li>Oversee donor relations and manage the resource development team.</li><li>Collaborate with community partners to identify funding opportunities.</li><li>Prepare and manage the department's budget.</li><li>Report on fundraising activities and outcomes to senior leadership.</li></ul><h3>What we are looking for</h3><ul><li>Proven experience in fundraising and resource development.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Ability to develop and execute strategic plans.</li></ul><h3>Why join us?</h3><ul><li>Opportunity to make a meaningful impact in the community.</li><li>Competitive salary and benefits package.</li><li>Supportive and collaborative work environment.</li><li>Professional development opportunities.</li></ul><h3>Our Hiring process</h3><ul><li>Submit your application and resume.</li><li>Interview with the hiring manager and team members.</li><li>Final interview with senior leadership.</li><li>Reference and background checks.</li></ul><h3>Place of work / Location</h3><ul><li>Niagara, Canada</li></ul><h3>How to apply for this job</h3>Apply to this job by carefully following the instructions in this job posting.

37 Supervision / Team Leader Jobs