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About LGBT YouthLine&nbsp;LGBT YouthLine is an anti-racist, youth-led organization that connects 2SLGBTQ+ youth (29 and under) across Ontario to resources and community through peer support, training, advocacy, and referrals.&nbsp;Position Summary&nbsp;Under the direction of the Executive Director (ED), the Program&nbsp;Manager provides strategic day-to-day leadership to support the growth and functionality of YouthLine’s programs (peer support HelpLine, outreach, advocacy, etc.). The Manager ensures programs align with and advance YouthLine’s mission, values, and strategic vision.&nbsp;Responsibilities&nbsp;Program Strategy and Management&nbsp;<ul><li>Provide strategic direction and support to YouthLine’s programs including outreach, advocacy, and peer support.&nbsp;</li><li>Manage outreach work, including Northern, Rural, Remote, and Indigenous outreach initiatives. &nbsp;</li><li>Support debriefing processes for vicarious trauma, including case consultation and support spaces.&nbsp;</li><li>Coordinate or source professionals for external case consultation and trauma-informed debriefing sessions for Peer Support staff and volunteers.&nbsp;</li><li>Liaise regularly with the Peer Support Co-Leads and the Executive Director to support high-level coordination of peer support programming direction.&nbsp;</li><li>Support the Peer Support Co-Leads who lead the HelpLine, Peer Support Training Program, and Resource Database, in accessing professional development and wellness supports, and in managing complex situations including vicarious trauma, difficult chatter interactions, and operational stress.&nbsp;</li><li>Support the administrative and technical management and improvements of HelpLine systems.&nbsp;</li><li>Co-write grants with the management team, Peer Support Co-Leads, and program specialists to secure program funding.&nbsp;</li><li>Foster a positive working environment that supports the wellbeing of staff, students, and volunteers.&nbsp;</li><li>Lead the development and maintenance of a centralized contact and relationship tracking system in collaboration with the operations team to strengthen organizational memory and professional relationships. &nbsp;</li><li>Help assess and manage overall capacity across programming, ensuring workloads remain sustainable and wellness is prioritized.&nbsp;</li><li>Continue to develop sustainable program models.&nbsp;</li></ul>Staff Supervision and Development&nbsp;<ul><li>Recruit, select, and orient program staff, in line with HR policies and provincial labour standards.&nbsp;</li><li>Support setting work priorities, developing annual work plans, and establishing clear performance outcomes.&nbsp;</li><li>Build and sustain a team culture of collaboration, accountability, and continuous learning.&nbsp;</li><li>Provide clear responsibilities, effective work processes, and ongoing coaching and mentorship for direct reports.&nbsp;</li><li>Supervise and support program specialists and co-leads while facilitating their leadership in program areas.&nbsp;</li><li>Offer coaching, guidance, and accountability structures that promote long-term program sustainability and healthy team dynamics.&nbsp;</li><li>Encourage team members to develop new skills, take initiative, and grow in their roles.&nbsp;</li><li>Support staff with tracking time off, ensuring alignment with available budgets, and balancing workloads.&nbsp;</li><li>Help navigate challenges related to capacity, boundaries, and community care, especially for those in front-line roles.&nbsp;</li></ul>Relationship Building &amp; External Partnerships&nbsp;<ul><li>Identify opportunities for programming and partnerships that align with YouthLine’s strategic priorities, particularly in school-based outreach, youth advocacy and systems-level change.&nbsp;</li><li>Cultivate and maintain strong relationships with external partners, including school boards, community organizations, advocacy networks, and other HelpLines including supporting the Northern, Rural, Remote and Indigenous Specialist in cultivating and maintaining partnerships and relationships. &nbsp;</li><li>Act as a key representative for YouthLine in select advocacy and outreach spaces.&nbsp;</li><li>Ensure continuity and documentation of relationships and partnerships. &nbsp;</li></ul>Administration and Reporting&nbsp;<ul><li>Recommend updates to operational policies and procedures as needed.&nbsp;</li><li>Oversee program budgets and advise the Executive Director on budgeting priorities.&nbsp;</li><li>Lead the development of program reports for the Board, funders, and membership.&nbsp;</li><li>Maintain clear documentation of program work, contact lists, and planning tools.&nbsp;</li><li>Participate in YouthLine meetings and events as requested.&nbsp;</li><li>Perform other duties as assigned.&nbsp;</li></ul>Supervision&nbsp;Direct Reports:&nbsp;<ul><li>Peer Support Co-Lead, Resources and Technology (1.0 FTE)&nbsp;</li><li>Peer Support Co-Lead, Volunteer Management (1.0 FTE)&nbsp;</li><li>Northern, Rural, Remote and Indigenous Engagement Specialist (0.6 FTE)&nbsp;</li><li>Other staff as required (e.g., summer students, short-term program staff)&nbsp;</li></ul>Indirect Supervision:&nbsp;<ul><li>Training Coordinator (0.8 FTE)&nbsp;</li><li>Shift Supervisors (0.4 FTE)&nbsp;</li><li>Volunteers (~60)&nbsp;</li></ul>Required Skills &amp; Experience&nbsp;<ul><li>Familiarity with trauma-informed practices and peer support principles. Frontline peer support experience a strong asset.&nbsp;</li><li>Strong and nuanced understanding of anti-racism, anti-oppression and intersectional equity principles.&nbsp;</li><li>Strong background in youth programming, with specific experience supporting 2SLGBTQ+ youth.&nbsp;</li><li>Familiar with harm reduction and non-police interventions.&nbsp;</li><li>Familiar with duty to report procedures in Ontario.&nbsp;</li><li>Strong program development skills.&nbsp;</li><li>Experience managing or coordinating outreach and/or advocacy initiatives, especially those engaging youth in rural, remote and/or Northern communities in Ontario.&nbsp;</li><li>Demonstrated experience supervising and mentoring staff.&nbsp;</li><li>Background in facilitating, training, relationship-building with partners such as schools, school board and 2SLGBTQ+ youth-serving organizations.&nbsp;</li><li>Professional experience with communications, marketing and digital storytelling an asset.&nbsp;</li><li>Lived or community connected experience with Northern Ontario is a strong asset.&nbsp;</li></ul>Work Environment&nbsp;<ul><li>Hours: 30 hours/week.&nbsp;</li><li>Location: Remote/hybrid within Ontario.&nbsp;</li><li>Schedule: Flexible hours depending on deliverables. Some evening and weekend work is required.&nbsp;</li><li>Conditions: Primarily computer-based work; extended screen time may be necessary.&nbsp;</li><li>Reports to: Executive Director.&nbsp;</li></ul>Application for Consideration&nbsp;<ul><li>Application deadline:&nbsp;August 24th at 11:59 pm.&nbsp;</li><li>Submit a resume and cover letter to <a href="mailto:jobs@youthline.ca" target="_blank">jobs@youthline.ca</a> focusing on demonstrated skills and why the position appeals to you.&nbsp;</li><li>Due to limited resources and time constraints, only candidates selected for interviews will be contacted.&nbsp;</li><li>Contact <a href="mailto:jobs@youthline.ca" target="_blank">jobs@youthline.ca</a> for questions or accommodation in the application process.&nbsp;</li></ul>LGBT YouthLine only considers applicants who identify as part of the 2SLBGTQ community. Grounded in principles of anti-racism and anti-oppressions, we recognize and encourage applications from communities that are further marginalized in employment opportunities, including: Black, Indigenous, and people of colour, trans-feminine people, disabled people, people with experiences of migration, and people who have experiences of poverty. Applicants are strongly encouraged to self-identify in their cover letters, which will be kept confidential.&nbsp;

Lesbian Gay Bi Trans YouthLine

Programs Manager (0.8 FTE)

Works with: - Volunteer and Community Engagement Manager (Direct report and supervisor) - Community Ambassador (Direct report and supervisor; where applicable) - Program Support Administrator (Support) Primary Duties and Responsibilities: 1. Program Planning and Implementation: - Curriculum Integrity: Support the volunteer team in implementing the Start2Finish curriculum that aligns with the goals of the program, including fitness routines and literacy activities to program integrity. - Working with the volunteer team manage the program’s snack budget and program equipment/supplies ensuring efficient use of resources and funds. 2. Leadership and Supervision: - Supervise Volunteers: Supervise volunteers, providing guidance and support as needed. - Assign Roles: Assign specific roles and responsibilities to volunteers to ensure effective program delivery. - Build Relationships: Develop positive relationships with students to create a supportive and motivating environment. 3. Program Monitoring and Evaluation: - Monitor Attendance: Keep accurate records of student attendance and participation. - Assess Outcomes: Work with the volunteer team to regularly assess the effectiveness of the program through evaluations and feedback from students and other volunteers through tools provided by headoffice. - Implement Changes: Make necessary adjustments to the program based on feedback and evaluation results. 4. Communication and Coordination: - Liaise with Staff: Coordinate with head office staff and other program leaders/community ambassadors to align activities and share information. - Update Volunteers: Keep volunteers informed about schedules, changes, and important updates. 5. Safety and Compliance: - Risk Management: Identify and mitigate potential risks during activities. - Adhere to Protocols: Ensure all safety protocols and guidelines are followed to provide a safe environment for students. - Maintain Records: Keep accurate records of incidents, attendance, and other important information. Requirements • Volunteer application • Police check for the vulnerable sector • Code of Conduct • Child Protection Policy Training Program Locations available:Knollwood Park Public School, 70 Gammage St, London, ON N5Y 2B1Woodland Heights Public School, 474 Springbank Road, London, ON N6J 1G8 Qualifications - Previous Experience Working with Children - Strong Leadership Abilities: Capable of leading and motivating a team of volunteers and engaging with students effectively. - Team Management: Proven ability to supervise and support volunteers. - Excellent Communication: Strong verbal and written communication skills to interact effectively with students, parents, volunteers, and school staff. - Organizational skills: To manage schedules, resources, and program logistics. - Time Management: Ability to prioritize tasks and manage time efficiently to ensure the smooth operation of the program. - Empathy and Patience - Flexibility: Ability to adapt to changing circumstances and needs within the program.- Problem-Solving: Strong problem-solving skills to address any challenges that arise. - Commitment: Dedication to the Program’s Goals: A commitment to the mission and vision of the Running &amp; Reading Club. - Dependability: Reliable and consistent in attendance and performance. Orientation &amp; Training Orientation about Start2Finish and Club Director leadership training provided by head office or regional Master Trainer.Time Commitment Required - 4 hours a week &nbsp; &nbsp; -&nbsp; 2 hours preparation and administration &nbsp; &nbsp; - 2.5 hours during the in-person program sessions - Commitment to the entire program for one year, option to return the following year (October to May)Benefits<ul><li>Give back to the community in a meaningful way</li><li>Gain personal satisfaction</li><li>Meet new people and develop friendships and professional contacts</li><li>Skill and personal development</li><li>Build self-esteem</li><li>Challenge yourself and experience personal growth</li><li>Develop a sense of accomplishment</li><li>Reference letter upon request (minimum 1 term volunteering required)</li><li>Enhance your health and well-being</li><li>Have fun!</li></ul>

Start2Finish Canada

Running & Reading Club  Program Leader London

Make a Difference After School – Become a Running &amp; Reading Club Mentor!Join the fun and impact lives with the&nbsp;Start2Finish Running &amp; Reading Club—a unique after-school program that promotes&nbsp;literacy, healthy active living, and play for children aged&nbsp;6–13 (Grades 1–6).Running from&nbsp;October to May, just&nbsp;one afternoon a week for two hours, you’ll support students through meaningful activities that help them stay in school, build self-confidence, and form positive relationships with peers and mentors.You&nbsp;don’t need to be a runner—there’s a role for everyone!As a Volunteer Mentor, you’ll: ✅ Participate in fun fitness activities 📖 Read one-on-one with children 🥪 Help serve healthy snacks 🔠 Lead or support engaging literacy games and activitiesWith your support, students will feel seen, supported, and empowered to dream big. Be the reason a child discovers their confidence and a brighter future!Program Location to Choose from:&nbsp;Forest City Public School, 560 Second Street, London, ON N5V 2B7Woodland Heights Public School, 474 Springbank Road, London, ON N6J 1G8Knollwood Park Public School, 70 Gammage St, London, ON N5Y 2B1East Carling Public School, 814 Quebec St, London, ON N5Y 1X4Cleardale Public School, 780 Dulaney Dr, London, ON N6C 3W4Training will be providedRequired Skills:<ul><li>Leadership</li><li>Verbal communication</li><li>Active listening</li><li>Enthusiastic engagement</li><li>Problem solving</li><li>Time Management</li><li>Group facilitation</li><li>Teamwork</li><li>Experience working with children is beneficial​</li></ul>Benefits<ul><li>Give back to the community in a meaningful way</li><li>Gain personal satisfaction</li><li>Meet new people and develop friendships and professional contacts</li><li>Skill and personal development</li><li>Build self-esteem</li><li>Challenge yourself and experience personal growth</li><li>Develop a sense of accomplishment</li><li>Reference letter upon request (minimum 1 term volunteering required)</li><li>Enhance your health and well-being</li><li>Have fun!</li></ul>

Volunteer Running & Reading Coach/Mentor London

Works with: • Volunteer and Community Engagement Manager (Direct report and supervisor) • Community Ambassador (Direct report and supervisor; where applicable) • Program Support Administrator (Support) Primary Duties and Responsibilities: 1. Program Planning and Implementation: Activity Planning: • Curriculum Integrity: Support the volunteer team in implementing the Start2Finish curriculum that aligns with the goals of the program, including fitness routines and literacy activities to program integrity. Resource Management: • Working with the volunteer team manage the program’s snack budget and program equipment/supplies ensuring efficient use of resources and funds. 2. Leadership and Supervision: • Supervise Volunteers: Supervise volunteers, providing guidance and support as needed. • Assign Roles: Assign specific roles and responsibilities to volunteers to ensure effective program delivery. • Build Relationships: Develop positive relationships with students to create a supportive and motivating environment. 3. Program Monitoring and Evaluation: • Monitor Attendance: Keep accurate records of student attendance and participation. • Assess Outcomes: Work with the volunteer team to regularly assess the effectiveness of the program through evaluations and feedback from students and other volunteers through tools provided by headoffice. Feedback and Improvement: • Implement Changes: Make necessary adjustments to the program based on feedback and evaluation results. 4. Communication and Coordination: • Liaise with Staff: Coordinate with head office staff and other program leaders/community ambassadors to align activities and share information. • Update Volunteers: Keep volunteers informed about schedules, changes, and important updated. 5. Safety and Compliance: • Risk Management: Identify and mitigate potential risks during activities. • Adhere to Protocols: Ensure all safety protocols and guidelines are followed to provide a safe environment for students. • Maintain Records: Keep accurate records of incidents, attendance, and other important information. Requirements • Volunteer application • Police check for the vulnerable sector • Code of Conduct • Child Protection Policy Training Program Locations available:Ecole Polson Park Public School, 165 Robert Wallace Dr, Kingston, ON K7M 1Y3Rideau Heights Public School, 77 Maccauley St., Kingston, ON K7K 2V8 Qualifications • Previous Experience Working with Children • Strong Leadership Abilities: Capable of leading and motivating a team of volunteers and engaging with students effectively. • Team Management: Proven ability to supervise and support volunteers. • Excellent Communication: Strong verbal and written communication skills to interact effectively with students, parents, volunteers, and school staff. • Organizational skills: To manage schedules, resources, and program logistics. • Time Management: Ability to prioritize tasks and manage time efficiently to ensure the smooth operation of the program. • Empathy and Patience • Flexibility: Ability to adapt to changing circumstances and needs within the program.Problem-Solving: Strong problem-solving skills to address any challenges that arise. • Commitment: Dedication to the Program’s Goals: A commitment to the mission and vision of the Running &amp; Reading Club. o Dependability: Reliable and consistent in attendance and performance. Orientation &amp; Training Orientation about Start2Finish and Club Director leadership training provided by head office or regional Master Trainer. Time Commitment Required • 4 hours a week o 2 hours preparation and administration o 2.5 hours during the in-person program sessions • Commitment to the entire program for one year, option to return the following year (October to May)

Running & Reading Program Leader (Kingston)

Make a Difference After School – Become a Running &amp; Reading Club Mentor!Join the fun and impact lives with the&nbsp;Start2Finish Running &amp; Reading Club—a unique after-school program that promotes&nbsp;literacy, healthy active living, and play for children aged&nbsp;6–13 (Grades 1–6).Running from&nbsp;October to May, just&nbsp;one afternoon a week for two hours, you’ll support students through meaningful activities that help them stay in school, build self-confidence, and form positive relationships with peers and mentors.You&nbsp;don’t need to be a runner—there’s a role for everyone!As a Volunteer Mentor, you’ll: ✅ Participate in fun fitness activities 📖 Read one-on-one with children 🥪 Help serve healthy snacks 🔠 Lead or support engaging literacy games and activitiesWith your support, students will feel seen, supported, and empowered to dream big. Be the reason a child discovers their confidence and a brighter future!Program Locations to Choose from:&nbsp;Molly Brant Elementary School, 30 Lyons Street, Kingston, ON, K7K 0J5John Graves Simcoe Public School, 90 Wiley Street, Kingston, ON K7K 5B4Ecole Polson Park Public School, 165 Robert Wallace Dr, Kingston, ON K7M 1Y3Rideau Heights Public School, 77 Maccauley St., Kingston, ON K7K 2V8Training will be providedRequired Skills:<ul><li>Leadership</li><li>Verbal communication</li><li>Active listening</li><li>Enthusiastic engagement</li><li>Problem solving</li><li>Time Management</li><li>Group facilitation</li><li>Teamwork</li><li>Experience working with children is beneficial​</li></ul>Benefits<ul><li>Give back to the community in a meaningful way</li><li>Gain personal satisfaction</li><li>Meet new people and develop friendships and professional contacts</li><li>Skill and personal development</li><li>Build self-esteem</li><li>Challenge yourself and experience personal growth</li><li>Develop a sense of accomplishment</li><li>Reference letter upon request (minimum 1 term volunteering required)</li><li>Enhance your health and well-being</li><li>Have fun!</li></ul>

Volunteer Running & Reading Coach/Mentor Kingston

Works with: • Volunteer and Community Engagement Manager (Direct report and supervisor) • Community Ambassador (Direct report and supervisor; where applicable) • Program Support Administrator (Support) Primary Duties and Responsibilities: 1. Program Planning and Implementation: Activity Planning: • Develop Schedules: Create and maintain a comprehensive schedule of activities that balance fitness and literacy adhering to the Running &amp; Reading Club program manual. • Curriculum Integrity: Support the volunteer team in implementing the Start2Finish curriculum that aligns with the goals of the program, including fitness routines and literacy activities to program integrity. Resource Management: • Working with the volunteer team manage the program’s snack budget and program equipment/supplies ensuring efficient use of resources and funds. 2. Leadership and Supervision: Team Management: • Supervise Volunteers: Supervise volunteers, providing guidance and support as needed. • Assign Roles: Assign specific roles and responsibilities to volunteers to ensure effective program delivery. • Conduct Meetings: Hold regular Coaches’ Debrief meetings to discuss progress, challenges, and upcoming activities. Student Engagement: • Build Relationships: Develop positive relationships with students to create a supportive and motivating environment. • Mentorship: Work with the volunteer team to provide mentorship and support to students, encouraging their participation and personal growth. 3. Program Monitoring and Evaluation: Track Progress: • Monitor Attendance: Keep accurate records of student attendance and participation. • Assess Outcomes: Work with the volunteer team to regularly assess the effectiveness of the program through evaluations and feedback from students and other volunteers through tools provided by headoffice. Feedback and Improvement: • Implement Changes: Make necessary adjustments to the program based on feedback and evaluation results. 4. Communication and Coordination: • Liaise with Staff: Coordinate with head office staff and other program leaders/community ambassadors to align activities and share information. • Update Volunteers: Keep volunteers informed about schedules, changes, and important updated. 5. Safety and Compliance: Ensure Safety: • Risk Management: Identify and mitigate potential risks during activities. • Adhere to Protocols: Ensure all safety protocols and guidelines are followed to provide a safe environment for students. Compliance: • Maintain Records: Keep accurate records of incidents, attendance, and other important information. • Follow Regulations: Ensure the program complies with all relevant regulations and guidelines. Requirements • Volunteer application • Police check for the vulnerable sector • Code of Conduct • Child Protection Policy Training Location 108 Gladstone Ave, Toronto, ON, M6J 3L2&nbsp; Qualifications • Previous Experience Working with Children • Strong Leadership Abilities: Capable of leading and motivating a team of volunteers and engaging with students effectively. • Team Management: Proven ability to supervise and support volunteers. • Excellent Communication: Strong verbal and written communication skills to interact effectively with students, parents, volunteers, and school staff. • Organizational skills: To manage schedules, resources, and program logistics. • Time Management: Ability to prioritize tasks and manage time efficiently to ensure the smooth operation of the program. • Empathy and Patience • Adaptability: o Flexibility: Ability to adapt to changing circumstances and needs within the program. o Problem-Solving: Strong problem-solving skills to address any challenges that arise. • Commitment: o Dedication to the Program’s Goals: A commitment to the mission and vision of the Running &amp; Reading Club. o Dependability: Reliable and consistent in attendance and performance. Orientation &amp; Training Orientation about Start2Finish and Club Director leadership training provided by head office or regional Master Trainer. Time Commitment Required • 4 hours a week o 2 hours preparation and administration o 2.5 hours during the in-person program sessions • Commitment to the entire program for one year, option to return the falling year (October to May)

Volunteer Running & Reading Club Director (Toronto)

Works with: • Volunteer and Community Engagement Manager (Direct report and supervisor) • Community Ambassador (Direct report and supervisor; where applicable) • Program Support Administrator (Support) Primary Duties and Responsibilities: 1. Program Planning and Implementation: Activity Planning: • Develop Schedules: Create and maintain a comprehensive schedule of activities that balance fitness and literacy adhering to the Running &amp; Reading Club program manual. • Curriculum Integrity: Support the volunteer team in implementing the Start2Finish curriculum that aligns with the goals of the program, including fitness routines and literacy activities to program integrity. Resource Management: • Working with the volunteer team manage the program’s snack budget and program equipment/supplies ensuring efficient use of resources and funds. 2. Leadership and Supervision: Team Management: • Supervise Volunteers: Supervise volunteers, providing guidance and support as needed. • Assign Roles: Assign specific roles and responsibilities to volunteers to ensure effective program delivery. • Conduct Meetings: Hold regular Coaches’ Debrief meetings to discuss progress, challenges, and upcoming activities. Student Engagement: • Build Relationships: Develop positive relationships with students to create a supportive and motivating environment. • Mentorship: Work with the volunteer team to provide mentorship and support to students, encouraging their participation and personal growth. 3. Program Monitoring and Evaluation: Track Progress: • Monitor Attendance: Keep accurate records of student attendance and participation. • Assess Outcomes: Work with the volunteer team to regularly assess the effectiveness of the program through evaluations and feedback from students and other volunteers through tools provided by headoffice. Feedback and Improvement: • Implement Changes: Make necessary adjustments to the program based on feedback and evaluation results. 4. Communication and Coordination: • Liaise with Staff: Coordinate with head office staff and other program leaders/community ambassadors to align activities and share information. • Update Volunteers: Keep volunteers informed about schedules, changes, and important updated. 5. Safety and Compliance: Ensure Safety: • Risk Management: Identify and mitigate potential risks during activities. • Adhere to Protocols: Ensure all safety protocols and guidelines are followed to provide a safe environment for students. Compliance: • Maintain Records: Keep accurate records of incidents, attendance, and other important information. • Follow Regulations: Ensure the program complies with all relevant regulations and guidelines. Requirements • Volunteer application • Police check for the vulnerable sector • Code of Conduct • Child Protection Policy Training Location 5610 Heatherleigh Ave, Mississauga, ON L5V 2V7 Qualifications • Previous Experience Working with Children • Strong Leadership Abilities: Capable of leading and motivating a team of volunteers and engaging with students effectively. • Team Management: Proven ability to supervise and support volunteers. • Excellent Communication: Strong verbal and written communication skills to interact effectively with students, parents, volunteers, and school staff. • Organizational skills: To manage schedules, resources, and program logistics. • Time Management: Ability to prioritize tasks and manage time efficiently to ensure the smooth operation of the program. • Empathy and Patience • Adaptability: o Flexibility: Ability to adapt to changing circumstances and needs within the program. o Problem-Solving: Strong problem-solving skills to address any challenges that arise. • Commitment: o Dedication to the Program’s Goals: A commitment to the mission and vision of the Running &amp; Reading Club. o Dependability: Reliable and consistent in attendance and performance. Orientation &amp; Training Orientation about Start2Finish and Club Director leadership training provided by head office or regional Master Trainer. Time Commitment Required • 4 hours a week o 2 hours preparation and administration o 2.5 hours during the in-person program sessions • Commitment to the entire program for at least two years (October to May or January to May)

Volunteer Running & Reading Club Director (Mississauga)

Supervisor, Supportive Housing Programs (2025-369-CC) Employment Type:&nbsp;Permanent Full-Time,&nbsp;(Non)-Bargaining Unit&nbsp; Work Hours:&nbsp;35 hours/week: Tuesday–Saturday&nbsp;– 3pm-11pm Work Setting:&nbsp;Exclusively Onsite Salary Range:&nbsp;$65,000 - $70,000 Application Deadline:&nbsp;August 12, 2025&nbsp;by 11.59pm Program Overview – Supportive Housing, Community Care, 650 Queen Street East The Supportive Housing Program provides housing for seniors who have been street involved, experiencing mental health and/or addictions issues. The program provides onsite psychosocial, primary care supports and services including: intensive case management; harm reduction and addiction supports; therapeutic and supportive counseling; 24-hour staffing; assistance with activities of daily living; PSW services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.&nbsp; What You Will Do<ul><li>Support the Manager with implementing the operational responsibilities of programs, services, and initiatives associated with the Supportive Housing Program.</li><li>Provide daily oversight of program staff and support with orientation of staff.</li><li>Work directly with the program participants to ensure they are meeting program expectations.</li><li>Provide support to staff regarding program issues, team building, and crises incidents through individual meetings with staff and participation in team meetings.</li><li>Support the effective utilization, training, and support of volunteers and students throughout the various programming activities.</li><li>Support the Manager with the planning and implementation of staff development.</li><li>Support the promotion/awareness building of the programs and its services to the immediate and broader community.</li><li>Support in building and maintaining internal and external partnerships and collaborative activities.</li><li>Support in the development of and implements program initiatives, such as food access, peer involvement, and social and recreational and life skills programming.</li><li>Support staff with the development and execution of Coordinated Care Plans and Case Plans.</li><li>Support in the development of common strategies to address tenancy and building issues.</li><li>Support WoodGreen Housing and Building Services with property management.</li><li>Support the Housing Unit with tenancy issues, including pest control, hoarding, arrears, inspections, notices and work orders.</li><li>Support the Manager with the implementation of program/operational protocols.</li><li>Support the Manager with the implementation of organizational policies and procedures being carried out within all programs areas and services.</li><li>Support the Manager with the implementation of data tracking systems and reporting tools and completion of reports.</li><li>Prepare statistical and program reports for the Manager as requested.</li><li>Ensure that the equity objectives and community development policies of the organization are followed within the programs.</li><li>Participate in regular supervisory sessions with the Manager.</li><li>Engage in training and education to upgrade skills as directed.</li><li>Might be exposed to second-hand smoke, behavioral &amp; cognitive outbursts, death, dying, drug use, pest-related concerns etc.</li><li>Able to lift 40 lbs.</li><li>Carry out relevant tasks as directed by Manager, and Director&nbsp;</li></ul>What You Bring to the Team<ul><li>Bachelor’s degree in a related field.</li><li>3+ years of experience implementing programs and working with homeless/vulnerably housed older adults and seniors.</li><li>3+ years of experience supervising staff, preferably in a unionized environment.</li><li>Knowledge of RTA and occupancy agreements, and property management.</li></ul>What Will Set You Apart<ul><li>Understanding of homelessness, poverty, mental health, substance use and harm reduction philosophy.</li><li>Ability to develop effective services for individuals and communities facing these challenges.</li><li>Exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations/needs.</li><li>Ability to implement program initiatives and build partnerships, with an understanding of program development.</li><li>Excellent interpersonal and communication skills,</li><li>Ability to challenge organizations, staff and tenant communities in a positive/creative way.</li><li>Knowledge of budgets and funding.</li><li>Knowledge of group facilitation and policy development skills.</li><li>Strong conflict resolution, negotiation, and crisis prevention/intervention skills.</li><li>Excellent multi-tasking, time management, writing, and editing skills.</li><li>Strong computer proficiency.</li></ul>WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at&nbsp;<a href="http://careers@woodgreen.org/" target="_blank">careers@woodgreen.org</a>&nbsp;of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.This public job posting uses AI-powered tools to screen, assess, or select applicants.

WoodGreen Community Services

Supervisor, Supportive Housing Programs (2025-369-CC)

Location:&nbsp;Ottawa preferred but remote location with regular travel to Ottawa would be consideredLanguage requirement:&nbsp;Bilingual, English and FrenchAccountable to:&nbsp;Chief Program Officer<h4>About Tree Canada</h4>Since 1992, Tree Canada has worked relentlessly to grow Canada’s tree canopy through our greening programs, research, and engagement efforts. We are the only national non-profit organization dedicated to planting and nurturing trees in rural and urban environments. Our track record of collaborating with all levels of government, the urban forestry sector, business partners, and community groups uniquely positions us to engage Canadians in the fight against climate change. Together we plant millions of trees each year, helping to grow resilient ecosystems and healthier, greener communities across Canada.<h4>About the Position</h4>The Head of Urban Programs reports directly to the Chief Program Officer and will lead the definition of program priorities and build long-term partnerships to design and deliver high-quality urban forestry programs. The Head of Urban Programs will manage the performance of a diverse team to create impact and focus on delivering urban forestry initiatives to underserved ecologies and populations. The Head of Urban Programs will provide technical leadership in identifying strategic plan priorities and KPIs for urban programs, including program quality, operational efficiency, partnership, and monitoring outcomes. The position will be operationally accountable for timely and on-budget delivery of urban programs. The Head of Urban Programs and the Chief Program Officer will represent the organization in building strong partnerships with stakeholders and partners in urban forestry.The Head of Urban Programs will preferably be based in Ottawa or work remotely with an ability to regularly travel to Ottawa to work with the urban team. The position will have up to 20% time allocated to travel with an aim to build strong partnerships, manage stakeholder relationships and report on impact of programs and partnerships.<h4>Areas of Responsibility</h4>Program Quality (25%)<ul>	<li>Lead the development of new program models for expansion and deepening of the impact of urban forestry programs</li>	<li>Guide the development of programs and partnerships with a clear focus on tree equity in urban forestry programs</li>	<li>Lead the development of program indicators that enable shared reporting of impact across programs</li>	<li>Guide the developments of tools to deliver and monitor program quality</li>	<li>Partner with the development team to identify funding opportunities to support program innovation</li></ul>Program Strategy (20%)<ul>	<li>Provide leadership in identifying strategic plan priorities for urban programs</li>	<li>Lead the annual planning process to achieve the strategic plan priorities</li>	<li>Identify and build strategic partnerships with cities and stakeholders in urban forestry</li>	<li>Develop a clear plan to further truth and reconciliation with Indigenous Peoples in urban program strategy</li>	<li>Work closely with the research and engagement team to identify research priorities for the organization</li></ul>Program Management (20%)<ul>	<li>Lead continuous improvement of urban forestry program delivery mechanisms</li>	<li>Contribute to the continual improvement of program policies and procedures</li>	<li>Lead the development of operational plans and budgets</li></ul>Team Management (20%)<ul>	<li>Lead the development of an adaptive learning culture within the urban team</li>	<li>Maintain and nurture a culture of high-performance within the urban program team</li>	<li>Guide the identification of professional development needs within the team</li>	<li>Coach team members to nurture strong relationships with partners and deliver impactful programs at scale</li></ul>External Representation (10%)<ul>	<li>Build and steward strategic partnerships in collaboration with the Development team to raise revenue</li>	<li>Represent the voice of the urban programs team to the executive team</li>	<li>Represent Tree Canada in urban forestry networks and advocacy forums</li>	<li>Building strategic long-term program partnerships with peers and community-based organizations</li>	<li>Represent Tree Canada’s urban planting, stewardship and contribution to conservation efforts with media</li></ul>Perform other duties as assigned (5%)<h4>Required Knowledge, Skills and Abilities</h4><ul>	<li>Over 10 years of progressive experience in design and delivery of high-quality urban forestry and/or sustainable urban development programs.</li>	<li>Deep understanding of design and delivery of project promoting sustainable nature-based solutions in urban settings.</li>	<li>Deep knowledge of urban forestry, with an academic background in urban forestry, urban ecology, urban planning, or climate science.</li>	<li>Experience of building partnerships with cities and urban environmental groups</li>	<li>Skills and experience to creating complex project plans and budgets</li>	<li>Progressive experience in leading culturally diverse and remote teams</li>	<li>Experience of managing culturally diverse teams, including managing indirect reports</li>	<li>Experience of managing multiple portfolios at the same time with diverse needs and complexity.</li>	<li>Resourceful, self-motivated, and passionate professional with progressive work experience</li>	<li>Committed to continuous learning to improve program quality and administrative processes.</li>	<li>Lateral thinker with an ability to build partnerships and collaboration across diverse sectors.</li>	<li>Experience in managing large contracts and budgets</li>	<li>Detail oriented and organized with a demonstrated client-focused mindset</li>	<li>Strong interpersonal, problem-solving, and communication skills (verbal and written) in English and French</li>	<li>Ability to work both independently and with a team in a collaborative and fast paced environment</li>	<li>Strong computer skills including proficiency with MS Office (Outlook, Word, Excel, Teams).</li>	<li>Respect for the values and differences that all members of a small team bring to an office environment; adaptable to different approaches and flexible to move in new directions</li>	<li>Commitment to the work and values of Tree Canada, in particular a passion for the environment and a belief that organizations and individuals can and do improve lives by planting trees and addressing climate change</li></ul><h4>Education and Experience</h4>Post-graduate degree in forestry, urban ecology, urban planning, or related field. Minimum 10 years of progressive experience working in design and delivery of urban forestry programs for not-for-profit organizations.<h4>Tree Canada Work Environment and Culture</h4>Tree Canada values our passionate and skilled team. We truly believe that each employee, contractor and volunteer contribute directly to the growth and success of our organization. We put trust in our talented team and are pleased to offer a hybrid work environment. Together, our team is intentionally creating a work culture that is collaborative, respectful, Canadaring, impactful and productive. We aim to create a culture of care so that each team member may thrive, contribute and grow professionally at Tree Canada.<h4>Commitment to Diversity and Inclusion</h4>Tree Canada is an equal opportunity employer committed to diversity and inclusion. We believe in equality and diversity of race, gender, sexual orientation, religion, ethnicity, national origin and disability. Tree Canada encourages and welcomes applications from members of racialized communities, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities, and with the skills/knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is barrier free. If you need any accommodations or adjustments throughout the interview process and beyond, please indicate this in your application.You don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles at Tree Canada!We sincerely thank all those who express interest and apply, but only short-listed candidates will be contacted.

Tree Canada / Arbres Canada

Head, Urban Programs

External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 


Team Leader, Transportation (Contract) 
 

West Neighbourhood House, formerly St. Christopher House, is a multi-service, neighbourhood-based 
agency that has served the diverse communities of downtown west Toronto since 1912. The central purpose 
of West Neighbourhood House is to enable less-advantaged individuals, families and groups in the 
community to gain greater control over their lives and community. 

 
The Transportation Team Leader position is primarily responsible for the day-to-day operations of the 
Transportation Program as well as for providing daily support and backup to the Meals on Wheels (MOW) 
Program. The program provides rides to eligible seniors and persons with disabilities to medical 
appointments, van shopping, social, health &amp; wellness activities as well as supporting programs such as the 
Adult Day Program and Home at Last. This position is part of the Meals-on-Wheels and Transportation 
Team and reports to the Program Manager. 

 
West Neighbourhood House is actively seeking qualified applications from Indigenous, Black 
and People of Colour, persons with disabilities, women and persons of all sexual orientations 
and gender identities/expressions. Applicants with lived experience as a participant of West 
Neighbourhood House programs, or related programming from similar organizations, are 
also strongly encouraged to apply. 
 
West Neighbourhood House will provide accommodation throughout the recruitment &amp; 
selection process to applicants with disabilities. During any stage of the recruitment process, 
please indicate the nature of any accommodation(s) you may require. Any information 
received relating to accommodation measures will be addressed confidentially. 
 

Responsibilities: 
 

 • Works collaboratively with Team members and takes initiative and leadership to help enhance 
Transportation related activities across the Older Adult Centre (OAC) unit; 

 • Assigns priorities, provides day-to-day support, front-line supervision and evaluation of Transportation 
activities and staff team; assisting in recruiting, orienting and training of program staff; 

 • Provides expert knowledge and professional practice leadership to develop solutions/care delivery 
models for exceptional care; 

 • Prepares client care plans with the care team, including input from participants/caregivers; 

 • Plans and schedules staff drivers, organizes and schedules daily rides for medical appointments, hospital 
discharges, social visits, shopping trips, Adult Day Program and refers/schedules other rides as 
required; 

 • Participates in Toronto RIDE (TR); works with TR partners to meet client needs; prepares TR reports 
and statistics as required; 

 • Works closely with the drivers to ensure smooth running of daily transportation schedule and reports; 

 • Provides backup to drivers, including transporting participants when required; 

 • Follow up with referrals received; enter information in client management database; 

 • Collects and verifies the input of all statistical information related to transportation rides provided 
across OAC programs i.e. Home At Last, Adult Day Program and Transportation Program; 


 External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 

 • Assists in outreach to the community to increase awareness of transportation services; 

 • Provides support to the MOW crew during delivery and is available to help troubleshoot as needed; 

 • Provides daily back up to the MOW Team Leader, duties include scheduling volunteer drivers, office 
duties, answering client inquiries, starting new clients on MOW routes, and problem solving with food 
supplier; 

 • Provides effective guidance, training and support to the volunteers of the MOW Program; 

 • Works on a scheduled rotation and provide back up to other staff as needed; 

 • Participates as a team member of the OAC Team and House, engaging in cross-program working groups, 
House committees, House-wide events, and joint initiatives between House programs and partners; 

 • Provides other related assistance and/or other duties as required. 
 
Qualifications: 
 

 • Minimum of 3 years of experience in community support services; 

 • Excellent skills in conducting needs assessments, supporting crisis intervention, understanding mental 
health issues and providing support to effectively respond to and resolve staff or client requests, 
complaints or dealing with emergency situations; 

 • Well-developed planning, organisational, problem solving and analytical skills in order to ensure the 
efficient operation of a 6 days-a-week, year-round program; 

 • Ability to facilitate assignment training, provide supervisory support and conduct orientation and 
smooth onboarding of new staff and volunteers; 

 • Demonstrated experience in support services for seniors in general and of Transportation program in 
particular; 

 • Ontario driver’s license (G) drivers license for a minimum of three years and clean driving record is 
required. F Licence is a strong asset; 

 • Knowledge or willingness to be trained about the programs, services, activities and internal processes of 
the House, and of its staff in order to support the work of various program teams; 

 • Excellent computer skills and good working knowledge of virtual work environments and Office 365; 

 • Good working knowledge of database management systems such as Alayacare and Trapeze; 

 • Knowledge and experience working with seniors and persons with disabilities is essential; 

 • Excellent interpersonal, verbal, and cross-cultural communication skills, tact, and diplomacy with the 
ability to work collegially with a variety of staff and community partner; 

 • Demonstrated cultural understanding of equity seeking groups in catchment area and/or ability to speak 
a language relevant to catchment area; 

 • Ability to lift 5 – 10 lbs, travel, walk distances (up to 500 m), climb stairs; 

 • Knowledge and understanding of community development; 

 • Must be available to work shifts on weekends and holidays plus occasional evenings; 

 • Access to own vehicle an asset; 

 • A second language relevant to the participant population is an asset. 
 

NOTE: Saturday and statutory holiday work will be required on a rotation basis. 
 

Status: Contract 5 Months (CUPE Local 3393 Bargaining Unit Position) 
Start Date: As soon as possible 
Hours: 35 hours per week (including evenings, weekends, holidays) 


 External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 

Rate: $28.14 per hour 
Unit: Older Adult Centre 
Immediate Supervisor: Manager of Community Programs, Older Adult Centre 
Posting Date: July 17, 2025 
Closing Date: Open until Filled 
 
Please submit your cover letter and resume clearly indicating “Team Leader, Transportation 
- Contract” to: 
 

Hiring Committee 
248 Ossington Ave. 

Toronto, ON 
M6J 3A2 

<a href="mailto:jobs@westnh.org" target="_blank">jobs@westnh.org</a> 
 
 

<a href="mailto:jobs@westnh.org" target="_blank">mailto:jobs@westnh.org</a>

26 Supervision / Team Leader Jobs in Ontario