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Business Unit:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Resource DevelopmentReports to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Director, Resource Development (RD)Status:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; Full-time, OngoingStart Date:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; February 2026Salary range:&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $71,700.00 - $90,000.00 per yearLocation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hybrid - RHF Office in Richmond, BC 2x/week, remote 3x/weekFounded on the legacy of Rick Hansen’s Man In Motion World Tour, the Rick Hansen Foundation (RHF) is a Canadian registered charity with the vision of creating a fully inclusive and accessible world where people with disabilities are living to their full potential. Through our programs and partnerships, we break down barriers for people with disabilities by changing attitudes, creating accessible spaces, and inspiring an inclusive society.RHF is a dynamic and rewarding place to work and our success begins with our people. We are committed to building a diverse workforce representative of the communities we serve. We welcome applications from all qualified candidates including Indigenous peoples, individuals of all genders and sexual orientation, race, ethnic origin, all abilities, age, and religions and anyone living at the intersection of these identities.Preference will be given to applicants who are persons with disabilities, and we highly encourage persons with disabilities who are qualified candidates to apply.&nbsp;If this applies to you, we invite you to disclose your disability in your cover letter.If you’re interested in being a part of our innovative team, we hope that you will consider this opportunity with us. If you do not meet the required education, experience and skills but have a combination of&nbsp;lived and professional experience, we encourage you to&nbsp;apply.JOB SUMMARYThe Manager, Community Giving leads the development and implementation of a comprehensive strategy and plan for the Community Giving program by supporting the execution of strategies across various fundraising channels to provide key income generation and long-term sustainable funding through direct mail, monthly and mid-level giving, legacy giving, third-party, and tribute/memorial giving. &nbsp;This position oversees the day-to-day operations of the Community Giving program, as well as&nbsp;responsibility for a high level of donor care and stewardship, and for maintaining the data quality and integrity of the Salesforce CRM database.&nbsp;The Manager, Community Giving is also responsible for leadership donor management and works closely with the Director, Resource Development to develop a strong pipeline for the planned giving, mid-level and major gift portfolios. This role offers the opportunity to drive innovative and strategic outcomes, develop effective donor strategies, and enhance community support.WORKING RELATIONSHIPSReporting to the Director, Resource Development, the Manager, Community Giving manages the &nbsp; Specialist; Outreach Coordinator; and Donor Services Coordinator.The Manager works closely with the Resource Development, Marketing and Communications, IT and Finance teams, and across all business units on initiatives that support the acquisition, cultivation and retention of RHF donors.ALL STAFF: KEY ACCOUNTABILITIES&nbsp;As an integral member of the RHF team and as expected of all staff, this position actively participates with:<ul><li>Strategy</li><li>Organizational Culture<ul><li>Contributes in regular sessions, develops goals, supports and implements action plans.</li></ul></li><li>Inclusion, Diversity, Equity and Accessibility (IDEA)</li><li>Values</li></ul><ol><li> &nbsp; &nbsp; &nbsp;We Collaborate Authentically&nbsp;</li><li> &nbsp; &nbsp; &nbsp;We Engage Respectfully&nbsp;&nbsp;</li><li> &nbsp; &nbsp; &nbsp;We Keep Our Promises&nbsp;</li></ol>KEY ACCOUNTABILITIESStrategy &amp; Planning<ul><li>Work with the Director, Resource Development to determine the overall strategy and approach for the Community Giving portfolio to ensure it aligns with RHF goals and priorities and delivers long-term success.</li><li>Develop and implement the annual plan for the CG program that includes a range of best-practice, data-driven strategies and tactics for growth with donor engagement and stewardship, e‐mail and social media, direct mail, telephone and in‐house solicitations for all revenue streams to create a growing and sustainable foundation of annual support.</li><li>Develop and implement a separate strategy, budget and plan to significantly grow the Planned Giving program, including PG marketing initiatives, best-practice stewardship, engagement and acquisition strategies to engage new and existing bequests. </li><li>Monitor and research the giving landscape for new fundraising or engagement opportunities and fundraising best practices to&nbsp;increase revenue generation, donor acquisition and retention.</li><li>Overall monitoring and in-depth analysis of the performance of all Community Giving activities and programs and provide refinements and recommendations to fundraising strategies to improve overall performance.</li></ul>Direct Mail ProgramWork with the Specialist, Community Giving to:<ul><li>Provide strategic oversight in the growth of the direct mail program throughout the year, including monthly and mid-level programs, tribute and third-party programs, and digital donor strategies.</li><li>Collaborate with Marketing &amp; Communications team on Community Giving efforts specific to increasing donor engagement and revenue through digital strategies, such as Giving Tuesday and Direct Mail campaigns.</li><li>Develop and execute a robust third-party revenue stream that includes research to ensure an ongoing viable prospect list.</li><li>Implement an annual Thank-a-Thon campaign to support stewardship, and donor engagement and retention during the Holiday Campaign.</li><li>Support the sourcing of matching gift opportunities for the Direct Mail program.</li><li>Support regular audit and improvement of Salesforce data quality, accuracy and integrity in accordance with the Foundation’s policies and procedures. </li><li>Maximize digital strategies and campaigns to bring in more revenue through online, QR codes, improved payment options, etc.</li><li>Develop and share monthly, quarterly and annual reports with Director, Resource Development, and Executive Team, specific to Community Giving performance, including Direct Mail and Stewardship activities.</li></ul>Planned Giving Program<ul><li>Work with the Coordinator, Outreach to develop and execute a comprehensive action plan to cultivate and solicit Planned Giving prospects, Intenders and Expectancies. </li><li>Identify Planned Giving prospects from the Resource Development pool of donors.</li><li>Manage the Planned Giving program, including regularly communicating with donors, financial advisors and lawyers across Canada to increase interest and prospect engagement.</li><li>Manage estate gifts to mitigate delays and ensure accurate tracking and reporting of all Planned Giving prospects, expectancies, and estate gift realizations. </li><li>Manage Willfora relationship (our third-party online Will partner) to maximize response and engagement rates.</li><li>Monitor the legacy landscape, and research and identify opportunities to grow this program.</li></ul>Stewardship &amp; Recognition Program<ul><li>Lead the development and implementation of a Community Giving stewardship strategy and matrix for all donor segments, in collaboration with the Major Gifts/Corporate team.&nbsp; Ensure partners and donors receive accurate and appropriate acknowledgement, stewardship reporting through 1:1, email or phone, renewal letters and thank you calls.</li><li>Develop tangible recognition benefits, including clubs/circles, for monthly, mid-level and planned giving donors.</li><li>Lead the mid-level donor program, and work with the Director, Resource Development to advance the top prospects toward major gift readiness.</li><li>Work with Coordinator, Outreach to steward current and potential Planned Giving donors, Intenders and Expectancies through regular 1:1 updates to maintain interest and engagement.</li><li>Primary lead in stewarding top-tier Community Giving supporters and managing a robust pipeline, including developing tailored materials, conducting regular solicitation and stewardship calls, and maintaining ongoing engagement to deepen relationships and drive revenue growth.</li></ul>&nbsp;Additional Responsibilities<ul><li>Develop and manage the Community Giving budgets,&nbsp;deadlines, goals and objectives related to the overall program. Includes revenue targets, expenses, projections and statistical reporting, monthly reconciliations, and analysis of annual giving campaigns and programs.</li><li>Serve as the Resource Development in-house expert on Privacy and CRA compliance, including complex tax receipting and regulations, and third-party management.</li><li>Proactively review all Community Giving policy, processes, procedures and operations to look for efficiencies and ensure documentation and implementation of best practices.</li><li>Develop Standard Operating Procedures(SOP’s) for current gaps in Salesforce coding to maximize data integrity and reporting.</li><li>Lead, mentor and coach Community Giving staff to&nbsp;ensure excellent service and support for donors, and strengthen the team’s fundraising skills and expertise to best-practice standards.</li><li>Represent RHF at community events, donor meetings, and outreach opportunities.</li></ul>QUALIFICATIONSAn equivalent combination of education, experience and skills/behaviours will be considered.Education:&nbsp; Post-secondary degree/diploma in a relevant discipline, including courses in Fundraising Management, Public Administration, Business Administration/Commerce, Marketing and/or Communications.Experience/Knowledge:&nbsp;<ul><li>Minimum 3 to 5 years of progressive experience managing annual programs;</li><li>Experience developing content for various donor engagement communications;</li><li>Experience with email marketing strategy and execution is an asset; </li><li>Experience of 2 years or more with Salesforce or comparable CRM system required; </li><li>Experience with CRM data management and analysis to maximize revenue results;</li><li>Thorough understanding of donor and market segmentation and its applications;</li><li>Computer experience working with MS Office; </li><li>Demonstrated knowledge of fundraising principles and strategies;</li><li>Knowledge of CRA guidelines; </li><li>Knowledge of CASL and other regulations; and</li><li>Knowledge of issues related to people with disabilities is an asset.</li></ul>Skills/Behaviours:<ul><li>Effective leadership skills and ability to manage a team;</li><li>Able to work as a team member and motivate people to work towards a common goal;</li><li>Effective and creative verbal and written communication skills;</li><li>Able to identify and analyze challenges as they arise and recommend and implement constructive solutions;</li><li>Proven ability to develop credibility and effective working relationships with staff and external parties;</li><li>Strategic thinker with an ability to manage multiple projects while meeting deadlines;</li><li>Demonstrated ability to work with information systems and databases to fully exploit the use of segmentation for solicitations;</li><li>Ability to effectively communicate data-driven results and put forward recommendations;</li><li>Strong and accurate attention to detail;</li><li>A strong understanding of the political environment and a good sense of emerging issues and their potential impact on strategy;</li><li>Proven skill with proactively finding efficiencies, identifying issues and bringing forward ideas and solutions to increase revenue and better service for donors;</li><li>High degree of professionalism, flexibility and adaptability;</li><li>Strict adherence to maintaining confidentiality and privacy; and</li><li>Ability to work both independently and within a team environment.</li></ul>How To ApplyIf you are interested in being a part of our innovative team and are passionate about making a difference, we hope that you will consider a career with us.The Rick Hansen Foundation is committed to providing accommodations to candidates taking part in all aspects of the selection process. Please let us know if you require a specific accommodation (i.e. virtual interview, closed captioning) so that arrangements can be made for the appropriate accommodations to be in place.&nbsp;Interested and qualified candidates can apply quoting #2026-01&nbsp;by&nbsp;February 15, 2026. While we thank all applications for their interest, only short-listed candidates will be contacted.

Rick Hansen Foundation

Manager, Community Giving

Summary:&nbsp;Provides clinical counselling and ongoing supervision of staff after assessing client’s social, psychological, emotional, and/or behavioural issues and by developing therapeutic programs and interventions.Key Duties and Responsibilities:<ul><li>Supervise clinical counsellors, providing regular case consultation, performance feedback, and professional development support to ensure adherence to best practices and organizational standards.</li><li>Provide clinical leadership, mentorship, and consultation to interdisciplinary staff, students, and partners by supporting case discussions, recommending evidence-based interventions, and promoting effective, continuous care for youth and families.</li><li>Oversee daily operations of walk-in counselling and allied health services, managing caseloads, supervising interns, and ensuring culturally responsive, evidence-informed practice.</li><li>Collaborate with inter-professional teams and community partners to develop, implement, and evaluate individualized care plans for youth and families, ensuring services are coordinated and client centered.</li><li>Design and deliver clinical education and training for staff and service providers using evidence-based models and adult learning principles; create relevant materials and evaluate effectiveness.</li><li>Support and supervise walk-in counselling staff and interns, including onboarding, annual performance evaluation input, and identifying learning needs to ensure clinical growth and competency.</li><li>Lead or participate in committees, case management meetings, and community initiatives, representing the clinical perspective and supporting the development of integrated service pathways.</li><li>Engage in public education, staff training, and outreach, delivering presentations, facilitating support groups, and promoting prevention strategies within the community.</li></ul>Counselling and Case Management Skills:<ul><li>Knowledge and awareness of a wide range of individual and family counselling techniques.</li><li>Knowledge of the principles of Integrated Case Management and ability to apply these principles in practice when working with allied professionals involved with clients.</li><li>Comprehensive knowledge of the broad range of issues pertaining to mental health and substance use among adolescents, young adults, and their families.</li><li>Demonstrated knowledge of supervisory and consultative processes and of clinical supervision models, with the ability to identify learning needs, teach, coach and provide clinical information and supervision.</li><li>Demonstrated therapeutic skills and the ability to apply theory and practice in the areas of case management and individual, family and group therapy with clients with a variety of mental health and substance use disorders.</li><li>Demonstrated knowledge and application of trauma-informed and culturally safe principles of care.</li><li>Demonstrated knowledge of team-based primary care.</li><li>Demonstrated knowledge of relevant Acts, pertinent regulations, policy, procedures and other statutory and certification requirements (i.e. Mental Health Act; Adult Guardianship Act; Health Care (Consent) and Care Facility (Admission) Act; Child, Family and Community Service Act; and Freedom of Information and Protection of Privacy Act).</li><li>Demonstrated ability to teach, coach, and provide clinical support.</li><li>Effective listening and consensus building skills that promote communication and lead to a cooperative approach to problem solving and decision making within interdisciplinary settings.</li><li>Ability to manage crisis situations and provide leadership to staff in the management of client crises.</li><li>Ability to make effective referrals in a collaborative manner, reflecting in-depth knowledge of community resources and strong collaborative skills in working with other community partners.</li><li>Physical ability to carry out the duties of the position.</li></ul>Other Skills &amp; Abilities:<ul><li>Demonstrate cultural sensitivity and understanding of the client population’s cultural and socio-economic characteristics.</li><li>Able to form a mutually respectful partnership with persons served and their families in which they are helped to gain skills and confidence to address any issues and problems they face.</li><li>Able to accept the differences they will find among their clients.</li><li>Accept clients’ rights to self-determination and individuality and must not discriminate on the basis of Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, socio-economic status, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.</li><li>Able and willing to understand young offender issues and to be trained in working with offenders.</li><li>Demonstrated knowledge, experience, and sensitivity in working with Indigenous and multicultural issues preferred.</li><li>Able to work effectively with others in a multicultural environment, independently and as part of an interprofessional team, including understanding the frameworks of other disciplines.</li><li>Have basic computer and Internet skills.</li></ul>Qualifications – Education/Experience<ul><li>Master’s degree in counselling psychology or a related counselling field</li><li>Ability to register as a Clinical Counsellor</li><li>At least 3 years of recent related experience, including 1 year of supervisory experience</li><li>Experience working in a multi-disciplinary team</li><li>Experience working directly with youth</li></ul>Other Job requirements.<ul><li>Criminal records check clearance, including vulnerable sector clearance.</li><li>Follow the Code of Ethics and the Mission Statement of SHARE Family &amp; Community Services. </li><li>Abide by the relevant rules and regulations as set out by the Ministry of Children and Family Development.</li><li>May be required to type confidential, sensitive, graphic information.</li><li>May be required to deal with emotionally charged people in the office space or on the telephone.</li></ul>Post Closing date - Open until filledLocation: &nbsp; &nbsp; &nbsp; &nbsp;Port CoquitlamHours: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;35 hours per week. Monday to Friday (Open to flexible hours and some evenings).Start Date:&nbsp; &nbsp; &nbsp;ImmediatelySHARE recognizes the systemic discrimination that Black, Indigenous, Persons of Colour and many other groups have historically experienced, and continue to face in our society, and in our community.&nbsp; SHARE is committed to being an inclusive, welcoming and unbiased employer. Multilingual skills and multicultural competence are assets.Our OrganizationSHARE&nbsp;is an accredited non-profit, independent, community-based organization providing leadership and programs in response to the social needs of the residents of the Tri-Cities (Coquitlam, Port Coquitlam, Port Moody, Anmore and Belcarra), New Westminster and adjacent communities.&nbsp; SHARE Family &amp; Community Services exists to&nbsp;Connect,&nbsp;Engage, and&nbsp;Strengthen&nbsp;Individuals and Families.To learn more about SHARE Family &amp; Community Services:<ul><li>watch this video&nbsp;<a href="https://vimeo.com/316966573" target="_blank">https://vimeo.com/316966573</a></li><li>Visit our website at&nbsp; <a href="https://sharesociety.ca/" target="_blank">https://sharesociety.ca/</a></li></ul>

SHARE Family & Community Services

Clinical Lead (Foundry)

Systems Manager&nbsp;Salary: $90,000&nbsp;Position Summary &nbsp;The Systems Manager is a focused leadership role that oversees how our systems, processes, and information work together to support staff and the clients the Progressive Housing Society serves.&nbsp; &nbsp;This role will be responsible for:&nbsp;<ul><li>Providing executive-level oversight of technology and information systems &nbsp;o&nbsp;Leading and coordinating the internal IT function (Tier 1 support and related tasks) &nbsp;o&nbsp;Partnering with our external Managed Service Provider (MSP) on technical delivery and security. &nbsp;</li><li>Strengthening data management, privacy, and file organization across the organization. &nbsp;</li><li>Supporting the Executive Director, HR and legal counsel on technology-related aspects of investigations and risk management. &nbsp;</li></ul>Key Responsibilities&nbsp;<ol><li>Operations &amp; Systems Oversight&nbsp; o&nbsp;Maintain a high-level view of organization systems (Microsoft 365, ComVida, Sage Accounting, portals and internal databases/ticketing). &nbsp;<ul><li>Lead an initial systems and file management review, identifying gaps, overlaps, and operational risks. &nbsp;o&nbsp;Recommend and coordinate changes that make it easier for staff to find information, complete tasks, and follow consistent processes. &nbsp;</li></ul></li><li>Vendor &amp; Technology Partner Management&nbsp; o&nbsp;Serve as the primary liaison to the MSP to review recurring issues and upcoming projects; escalate strategic issues to the Executive Director as needed. &nbsp;</li><li>Internal IT Function Leadership&nbsp; o&nbsp;Provide management oversight to the Tier 1 IT Support role, ensuring responsive service to staff and clear escalation paths to the MSP. &nbsp;<ul><li>Coordinate IT-related work carried out by the Executive Assistant (e.g., internal ticketing system, simple databases). &nbsp;o&nbsp;Ensure there are clear, simple processes for asset tracking, license management, onboarding and offboarding from a governance perspective. &nbsp;</li></ul></li><li>Data Management &amp; Information Governance&nbsp; o&nbsp;Lead the design and implementation of a coherent file and data structure, especially for sensitive client, HR and financial information. &nbsp;<ul><li>Work with leadership to develop and roll out practical data storage and access guidelines (e.g., how SharePoint, Teams, OneDrive and line-of-business systems should be used). &nbsp;o&nbsp;Ensure practices align with privacy expectations, funder requirements, and organizational policies. &nbsp;</li></ul></li><li>Investigations &amp; Risk Support&nbsp;o&nbsp;Act as the operations lead for technology-related components of investigations, labour relations, and risk management &nbsp;<ul><li>Coordinate with the MSP and, where appropriate, use limited administrative permissions to arrange the information access and safeguards required by the Executive Director, HR, and legal counsel. &nbsp;</li><li>Translate technical outputs (logs, reports, timelines) into clear, non-technical summaries for decision-makers. </li></ul></li><li>Staff Engagement &amp; Change Management&nbsp;o&nbsp;Work with managers and HR to communicate expectations around data handling, privacy, and system use in accessible language. &nbsp;o&nbsp;Support staff through changes to systems or processes, collecting feedback and adjusting approaches where needed. &nbsp;o&nbsp;Promote a culture where staff understand both the “why” and “how” of good data practices. &nbsp;</li></ol>Qualifications &amp; Experience (Required) &nbsp;<ul><li>Post-secondary education in Business Administration, Operations, Information Systems, or a related field, or an equivalent combination of education and experience </li><li>5+ years of experience in operations, business systems, or organizational coordination, including responsibility for processes and cross-department collaboration. </li><li>Experience overseeing or working closely with IT providers or vendors, rather than doing hands-on system administration. </li><li>Familiarity with Microsoft 365 and other business systems from a management/oversight perspective (comfortable reading reports, setting expectations, and making decisions with technical input). •&nbsp;Experience supervising, coordinating and or leading support staff or small teams. </li><li>Strong understanding of confidentiality, privacy, and data protection as they relate to client and employee information.</li><li>Excellent communication skills, able to translate technical concepts into clear, practical guidance. </li><li>Experience working in a non-profit or health care organization is preferred&nbsp;</li></ul>

3 Supervision / Team Leader Jobs in Metro Vancouver