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About Good Foot Delivery and Support Services:Good Foot Support Services is a Toronto-based registered charity and social-purpose organization that exists to address the systemic exclusion of Autistic and neurodivergent individuals, an overwhelmingly disadvantaged and underrepresented group within the workforce.&nbsp;Since 2010, we have worked to break down barriers to employment by providing meaningful, paid work and critical skill-building opportunities through our courier service, employment-readiness program, and tailored support.Our work is founded on a simple yet profound belief: with the right support, autistic and neurodivergent individuals can thrive in the workforce and make meaningful contributions to their communities.Our ApproachGood Foot Delivery &amp; Support Services enhances the long-term employability of neurodivergent individuals through personalized support, training, and work experience to build skills, independence and confidence. We provide meaningful employment through our courier service and offer a free employment readiness program, Good Foot Forward, featuring interactive learning, job shadowing, 1:1 coaching, and work placements to help individuals build skills, confidence, and independence.Position Summary:&nbsp;The Marketing &amp; Business Operations Manager is responsible for driving organizational growth by promoting Good Foot’s services, strengthening brand presence, developing new customer relationships, and supporting key communications and engagement initiatives, while supporting day-to-day operations to ensure seamless service delivery. This role blends marketing, sales outreach, customer onboarding, and business development with operational support and oversight to ensure seamless service delivery.The ideal candidate is creative, tech-savvy, detail-oriented, and energized by connecting with people. They will play a key role in expanding Good Foot’s reach, building partnerships, telling our story across multiple platforms, and overseeing internal operations that enhance the courier and customer experience.Key Responsibilities:&nbsp;Marketing &amp; Communications<ul><li>Working with the Executive Director, develop and execute marketing and fundraising communication strategies that align with organizational objectives; analyze data points (website traffic, social media, customer journeys, etc.) to improve ROI for activities and campaigns.</li><li>Create, maintain and execute a robust communications calendar that includes emails, social media posts, speaking opportunities, and other activities that support the organization's objectives.&nbsp;</li><li>Maintain, clean, and segment mailing lists to ensure accuracy and relevance.</li><li>Oversee the creation of all public-facing materials, including print and digital assets, reports and other materials, ensuring adherence to brand guidelines and strategic objectives.</li><li>Manage the Good Foot website, proactively ensuring it remains up to date, relevant, and optimized.</li><li>Coordinate and oversee events in collaboration with team members.&nbsp;</li></ul>Business Development<ul><li>Identify and cultivate new business opportunities in collaboration with the Executive Director, including flyer projects, corporate delivery clients, event partnerships, and other opportunities to maintain meaningful employment for the neurodivergent community.&nbsp;</li><li>Proactively recommend ways to enhance ROI on revenue streams while aligning with the overall mission.&nbsp;</li><li>Build and maintain lasting relationships with customers, partners, and prospective clients.</li><li>Support relationship management with key partners.&nbsp;</li></ul>Operations and Customer Service<ul><li>Oversee the smooth operation of all revenue generation activities, including delivery, flyer distribution, and other revenue opportunities that may be developed in the future.&nbsp;&nbsp;&nbsp;</li><li>Adopt a continuous improvement outlook to ensure business operations evolve.&nbsp;</li><li>Proactively identify any potential issues that may negatively impact the organization.</li><li>Lead onboarding for new customers, including EFT form processing, account setup, and documentation. Lead Shopify and Hub (internal delivery management system) onboarding for new clients; troubleshoot operational or service issues; &nbsp;monitor performance of HUB and Shopify, and flag issues to the developer, test updates, and resolve any escalated customer service issues.&nbsp;</li><li>Develop a customer retention strategy which builds loyalty, and upgrades existing customers.</li><li>Manage Public Mobile accounts; check account status and usage, top up balances and troubleshoot payment or service issues.</li><li>Oversee courier performance, provide clear expectations and collaborate with support to resolve performance challenges.</li><li>Support flyer project tracking, quoting, mapping, scheduling, progress tracking, and invoicing.&nbsp;</li><li>Provide Dispatch relief as needed.</li></ul>Finance Operations<ul><li>Review incoming EFT payments and apply them accurately in QBO.</li><li>Investigate unidentified deposits or missing remittance information.</li><li>Process cheque payments and prepare bank deposits as needed.</li><li>Compile monthly reporting on sales data, customer activity, courier efficiency, and review requests.</li></ul>Internal Leadership &amp; Support<ul><li>Support recruitment, onboarding and offboarding processes as needed.&nbsp;</li><li>Provide support in Dayforce and oversee relevant payroll functions.</li><li>Support the execution of the food and social programming as required.&nbsp;</li></ul>Qualifications<ul><li>Experience in marketing, business development, business operations, or communications.</li><li>Strong writing, editing, and storytelling skills.</li><li>Comfortable using digital tools such as Mailchimp, Canva, Shopify, WordPress, Google Workspace, and social media.</li><li>Experience with QuickBooksOnline, CRM systems, or invoicing tools is an asset (training provided).</li><li>Confident communicator able to engage customers, partners, and community stakeholders.</li><li>Strong organizational skills and ability to manage multiple competing priorities.</li><li>Interest in supporting the mission of a neurodivergent-focused social enterprise. Experience with the neurodivergent community is considered an asset.&nbsp;</li><li>Ability to work independently, take initiative, and assume responsibility with minimal supervision</li></ul>To Apply:&nbsp;Please email <a href="mailto:Recruitment@goodfootdelivery.com" target="_blank">Recruitment@goodfootdelivery.com</a> your cover letter and resume in PDF format, and include "Marketing and Business Operations Manager" in the subject line. Deadline for applications is Friday, December 19, 2025.&nbsp;Good Foot is built on the values of inclusion, diversity, equity, and accessibility. Recognizing the unique contributions that individuals from marginalized communities bring to our organization, we encourage applications from people representing the diverse community we serve. Good Foot strives to create a respectful, accessible, and inclusive work environment. If you have any accommodation requests, please include them in your cover letter.

Good Foot Delivery

Marketing & Business Operations Manager

Ernestine’s Shelter is a non-profit organization providing shelter and holistic support services for women, Two-Spirit, trans, non-binary, gender-diverse individuals, youth, and children experiencing gender-based violence. We operate from an anti-racist, anti-oppression, trauma-informed, and harmreduction framework, providing services rooted in dignity, empowerment, and safety.&nbsp;We are seeking a Supervisor, Programs and Client Services to oversee daily program operations, support a diverse staff team, and ensure high-quality service delivery. Reporting to the Manager, Programs and Client Services, this position plays a key leadership role in program development, implementation, evaluation, and compliance with organizational and funder expectations. &nbsp;Key Responsibilities&nbsp;Operational Leadership:&nbsp;<ul><li>Provide day-to-day supervision, direction, scheduling, and coaching to program staff teams, in collaboration with the Manager. </li><li>Support development and implementation of annual work plans, workshops, program evaluations, and service deliverables. </li><li>Ensure professional and timely documentation, accurate client records, and compliance with funder and organizational reporting requirements. </li><li>Maintain clear communication with staff regarding expectations, responsibilities, observations, and performance feedback. </li><li>Respond promptly to client needs and complaints, and promote barrier-free, equitable services. </li><li>Support case management, attend client meetings as needed, and assist in resolving sensitive client concerns. </li><li>Complete administrative tasks including expense reconciliation (up to $500), shift change documentation, and review of serious occurrence reports. </li><li>Perform supervisory on-call duties and be available for consultation during emergencies. </li><li>Foster meaningful community partnerships and participate in internal and external committees to enhance service delivery. </li><li>Provide input to program budget planning and monitor gift card, transportation, and Personal Needs Allowance processes. &nbsp;</li></ul>Staff Supervision:&nbsp;<ul><li>Oversee recruitment, selection, onboarding, scheduling, coaching, and performance management for program staff. </li><li>Recommend disciplinary action, up to and including dismissal, in accordance with Ernestine’s policies and the ESA. </li><li>Approve time-off, attendance, and leaves in alignment with ESA requirements while ensuring service coverage. </li><li>Facilitate regular meetings with relief staff, address training needs, and support collaborative problem-solving. </li><li>Support conflict resolution and contribute to a healthy and respectful workplace culture. </li><li>Ensure compliance with occupational health and safety requirements and work collaboratively with the Joint Health and Safety Committee. </li><li>Provide leadership to team members and support placement students in gaining sector experience. &nbsp;</li></ul>Qualifications&nbsp;<ul><li>2–3 years of experience leading teams in a supervisory capacity. </li><li>Experience working within anti-racism/anti-oppression, trauma-informed care, harm reduction, and 2SLGBTQ+-affirming frameworks. </li><li>Strong understanding of systemic oppression and its impact on survivors of gender-based violence. </li><li>Post-secondary education and/or equivalent experience in social services or a related field. </li><li>Demonstrated experience in crisis intervention, non-clinical counselling, and front-line service delivery. </li><li>Strong communication, problem-solving, organizational, and time-management skills. </li><li>Proficiency with Microsoft Office applications and case management software (e.g., W.I.S.H.). </li><li>Demonstrated initiative, creativity, and commitment to continuous learning. </li><li>Ability to work collaboratively, build positive relationships, and support staff in high-pressure environments. </li><li>Vulnerable Sector Check (required prior to start date). </li><li>Valid CPR certification (Level C). </li><li>Ability to work flexible hours, including evenings, weekends, and rotational on-call, in accordance with ESA scheduling provisions.&nbsp;</li></ul>Position Details&nbsp;Job Type: Full-time, 15 month contract (to cover a leave)&nbsp;Hours: 35 hours per week, flexible schedule, and rotational on-call&nbsp;Salary: $60,000 – $65,000 annually (prorated to term of contract), paid vacation, plus benefits.&nbsp;How to Apply&nbsp;If this opportunity resonates with you, please send your resume and cover letter outlining how your experience aligns with the role.&nbsp;Email: <a href="mailto:humanresources@ernestines.ca" target="_blank">humanresources@ernestines.ca</a>. Please include “Supervisor Programs and Client Services” in the subject line.&nbsp;Ernestine’s Women’s Shelter upholds the principles of anti-oppression and adheres to the Ontario Human Rights Code. We are committed to fostering an inclusive, equitable, and accessible workplace. We strongly encourage applications from all individuals, Two-Spirit, genderqueer, trans and non-binary individuals to apply, including racialized, Indigenous and individuals with disabilities to apply.&nbsp;If contacted, please advise if you require accommodation at any juncture of the recruitment and/or hiring process.&nbsp;Application deadline: January 2nd, 2026 by 5pm&nbsp;No telephone inquiries, please.&nbsp;

Ernestine's Women's Shelter

Supervisor, Programs and Client Services

Partners In Health Canada – Job Description&nbsp; &nbsp;Position Title:&nbsp; Senior Manager, Development &amp; Digital Strategy (14-Month Maternity Leave Contract)Reports To: National Director&nbsp;Location:&nbsp;Toronto / Hybrid (1 – 2 days/week in office)&nbsp;Posting Date:&nbsp;December 5, 2025 &nbsp;&nbsp;Posting Close Date:&nbsp;January 4, 2026 &nbsp;&nbsp;Start Date:&nbsp;February 2, 2026 &nbsp;&nbsp;Organizational Profile&nbsp;Partners In Health (PIH) is a global health and social justice organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change. In a world too willing to value one human life over another, PIH stands in solidarity with the destitute, the marginalized and the sick. We pursue a moral mission within a medical context: to provide the best health care to those who need it most. Partners In Health Canada was founded in 2011 and is based in Toronto. Visit <a href="http://www.pihcanada.org/" target="_blank">www.pihcanada.org&nbsp;</a>to learn more. &nbsp;Position Summary&nbsp;Partners In Health Canada is seeking a collaborative, and mission-driven Senior Manager, Development &amp; Digital Strategy to play a vital role in sustaining and strengthening our fundraising and digital engagement work during a 14-month maternity leave contract. This role is perfect for someone who loves diving into data, cares deeply about building meaningful donor relationships, and thrives in a supportive team environment. You will lead key components of our annual giving program, with a special focus on digital analytics, monthly giving growth and stewardship, and mentoring and supporting a small, dedicated team. The ideal candidate combines a strong analytical mindset with empathy, creativity, and the ability to guide others toward high-quality, coordinated fundraising and communications work. &nbsp;Primary Responsibilities&nbsp;Annual Giving &amp; Campaign Execution (40%)&nbsp;<ul><li>Implement annual giving campaigns across email, digital, website, and peer-to-peer channels. </li><li>Develop campaign briefs, timelines, and deliverables for appeals including Giving Tuesday, yearend, spring, and thematic fundraising campaigns. </li><li>Coordinate creative development with internal teams and external vendors. </li><li>Track, analyze, and interpret fundraising and email performance metrics. </li><li>Produce regular campaign reports and insights to inform tactical decisions. </li><li>Identify opportunities for optimization across landing pages and segmentation. </li><li>Maintain dashboards and routine performance tracking tools in collaboration with internal staff and vendors. &nbsp;</li></ul>Monthly Giving &amp; Donor Journeys (30%)&nbsp;<ul><li>Lead the evolution and ongoing improvement of the monthly giving program to strengthen donor loyalty and long-term value. </li><li>Manage monthly donor stewardship activities, including welcome sequences, impact updates, upgrade opportunities, and personalized touchpoints designed to build trust and connection. </li><li>Use data and behavioural insights to identify retention risks, segment donors based on engagement, and implement targeted interventions to improve retention and reduce churn. </li><li>Prepare lists for monthly giving outreach, upgrade campaigns, and reactivation efforts using segmentation best practices.&nbsp;</li></ul>Team Mentoring &amp; Cross-Functional Leadership (30%)&nbsp;<ul><li>Provide day-to-day guidance to three direct reports involved in digital fundraising, social media, and campaign execution. </li><li>Facilitate clear workflows, timelines, and expectations. </li><li>Encourage best practices in fundraising messaging, data integrity, segmentation, and reporting. </li><li>Support a positive, collaborative team culture with frequent communication and constructive feedback. </li><li>Work with vendor partners on campaign assets, analytics, segmentation, and technical needs. </li><li>Collaborate with Director of Philanthropy and other colleagues to ensure coordination of stewardship activities with departmental strategies and outreach initiatives &nbsp;</li></ul>Qualifications and Skills&nbsp;<ul><li>5+ years of experience managing a team, annual giving, digital fundraising, or nonprofit marketing. </li><li>Proven ability to analyze digital campaign data and translate insights into action. </li><li>Hands-on experience with monthly giving stewardship and growth strategies. </li><li>Strong team leadership, mentoring, or supervision skills. </li><li>Experience building and deploying email campaigns using marketing automation tools. </li><li>Comfortable with segmentation, reporting, and CRM systems (Salesforce an asset). </li><li>Excellent writing and editing skills and familiarity with social media strategies </li><li>Organized, proactive, and able to manage multiple project timelines. </li><li>Deep commitment to social justice and PIH’s mission. &nbsp;</li></ul>Compensation&nbsp;Salary range is $80,000 - $92,000. We offer a flexible and hybrid work schedule, a competitive health and dental benefits package, professional development and learning, generous vacation and leave policies, and the opportunity to collaborate and grow with a diverse global team deeply committed to equity and social justice. Applicants must be legally eligible to work in Canada. &nbsp;Application Instructions&nbsp;Please send a CV and cover letter to <a href="mailto:hrcanada@pih.org" target="_blank">hrcanada@pih.org</a> with ‘Senior Manager Development &amp; Digital Strategy’ in the subject line. Applications without a cover letter will not be considered. Applications will be reviewed on a rolling basis until the position is filled. We thank all applicants but regret we will be unable to respond to all submissions. We request that you do not follow up your application with a phone call or email. We will contact only those candidates selected for interviews. Thank you for your understanding.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Commitment to Diversity and Accessibility&nbsp;Partners In Health Canada is committed to equal opportunity and equal treatment for every prospective and current employee. We value diversity in the workplace and believe our work is stronger when it benefits from the experience and knowledge of a diverse team. Candidates from diverse backgrounds, including but not limited to Indigenous peoples, racialized and LGBTQ2+ communities, and people with disabilities, are encouraged to apply. If contacted in relation to a job opportunity, please notify us as soon as possible of any adaptive measures you might require. Information received relating to accommodation measures will be addressed confidentially.&nbsp;

Partners In Health Canada

Senior Manager, Development & Digital Strategy (14-Month Maternity Leave Contract)

The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Program and Role Description:&nbsp;The Career Foundation’s&nbsp;Youth Thrive program operates both regionally and nationally, offering youth a variety of activities such as professional skills workshops, a virtual retreat, and volunteer placements. These opportunities help youth participants gain valuable skills and experiences, engage in important community projects, and promote civic engagement and social inclusion. Our national Youth Thrive program is available to youth aged 16 to 30 living in Ontario, British Columbia, Alberta, or Nova Scotia, while our regional Youth Thrive program serves eligible youth living in Ontario. Both programs particularly focus on youth who identify as Indigenous or are underserved from equity-deserving groups.This Program Coordinator opportunity is available with our regional Youth Thrive program based at our North York office. In this management-level role, you will be responsible for overseeing and directly managing the program team, maintaining accountability for the program’s budget, and ensuring financial resources are used effectively to support program goals. You will also track key performance indicators (KPIs), monitor progress toward objectives, and prepare detailed reports for the program’s funder. You will also fulfill a range of other essential responsibilities that contribute to the overall impact and sustainability of the program.Position Type:&nbsp;Full-time (37.5 hours per week) one-year contract with excellent potential for permanency.Base Location, Travel, and Requirements:This position is based with our Youth Thrive program office in North York, Ontario, located near Lawrence Ave. West and Allen Road.The successful candidate will work onsite from the office on a full-time basis to provide effective leadership to the team in all areas of program delivery. A valid Ontario G licence and access to a vehicle are required for essential travel to stakeholder locations, including to remote areas that are not accessible by transit. The position is also currently structured under a hybrid-remote schedule that permits one work-from-home day per week. The hybrid schedule is based on individual and team performance as well as operational needs and requires a private work-from-home space with reliable, high-speed internet. A company laptop, cell phone, and other equipment are providedPlease note that the work schedule for this position requires flexibility and availability to work some evening hours and occasional weekends to meet the needs of the program.Background Check:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Start date:As soon as possibleReporting to:&nbsp;Senior ManagerResponsibilities include:Program Monitoring, Quality Control, and Stakeholder Relations<ul><li>Maintains the quality of the program’s structure, workflow, and partnerships in line with the approved funding proposal to support the success of youth participants and placement organizations.</li><li>Regularly monitors quality control and team performance against program targets to achieve expected results in line with The Career Foundation’s standards and the funder’s requirements.</li><li>Establishes and manages program targets, deliverables, and milestones, allocating appropriate targets to team members.</li><li>Oversees the program’s quality to all stakeholders to ensure the team delivers exceptional customer service and achieves targets.</li><li>Monitors and maintains the case management model and ensures staff adherence to protocols and standards.</li><li>Develops materials for workshops designed to teach independent job search skills and life skills to youth, and supports the team in facilitating these workshops, including periodically monitoring sessions to ensure quality and consistency.</li><li>Maintains regular communication with the Senior Manager regarding program status and team performance in relation to funder requirements.</li><li>Handles participant and stakeholder feedback, mediating issues as they arise.</li><li>Addresses and effectively mediates conflicts or concerns between staff and clients when needed, exhibiting exceptional customer service skills, and seeks support from the Senior Manager as needed.</li><li>Represents The Career Foundation at community partner meetings and develops partnerships with community service providers in Ontario to generate a diverse pool of referrals to the program, focusing on priority groups identified by the program’s government funder, including Indigenous, Black, racialized, 2SLGBTQI+, and persons with disabilities.</li><li>Fosters positive relationships with the program’s funder and community partners.</li><li>Performs other relevant duties as needed.</li></ul>Staff Management&nbsp;<ul><li>Cultivates a positive and collaborative working environment, maintaining an open-door policy to provide team members with easy access to advice, feedback, and suggestions.</li><li>Provides leadership, motivation, and expertise to the team in all areas of program delivery. </li><li>Coordinates staff training, including leading and overseeing onboarding and training for all new team members.</li><li>Regularly reviews role-specific training curriculum and makes updates in collaboration with the Senior Manager and HR as needed.</li><li>Conducts quality performance management daily, including: providing constructive feedback, coaching, and direction to staff members who are not meeting performance expectations to help them improve; recognizing staff members performing well and providing opportunities for further growth and development, wherever possible; documenting regular performance discussions and ensuring formal performance reviews are completed at required intervals; and implementing disciplinary actions, including terminations, when needed through consultation with senior leadership.</li><li>Demonstrates patience, open-mindedness, and respect at all times when managing the team, ensuring that everyone feels heard, valued, and engaged and is operating at their highest potential for their best interest and that of fellow team members and clients.</li><li>Leads weekly team meetings to case conference, share progress towards goals, and leads the team in troubleshooting/ brainstorming issues.</li><li>Prioritizes recruitment when a vacancy on the team must be filled, including conducting interviews in a timely manner when recommended by the HR department.</li><li>Ensures that all team members adhere to The Career Foundation’s Policies and Procedures Employee Handbook. </li><li>Oversees staff attendance, including review and approval of vacation and other absence requests.</li><li>Performs other relevant duties as needed.</li></ul>Reporting &amp; Administration<ul><li>Oversees the quality of documentation maintained by the team of participant files and service records in mandatory data management systems.</li><li>Regularly communicates and provides reports when requested to the Senior Manager and Director regarding the team’s progress towards goals, compliance with the funder’s guidelines, and The Career Foundation’s internal standards of practice.</li><li>Prepares funder reports, business plans, and other communications required for the program for review by senior management.</li><li>Responds promptly to funder requests in collaboration with the Senior Manager.</li><li>Manages policy sign-off requirements and other correspondence with the team in a timely manner when requested by HR.</li><li>Collects and updates statistical information as needed.</li><li>Coordinates the retrieval of client files for the Director of HR when a request is received in accordance with The Career Foundation’s Privacy Policy for access to personal information.</li><li>Performs other relevant duties as needed.</li></ul>Budget Management<ul><li>Maintains, tracks, and administers the program’s budget with accurate and up-to-date data.</li><li>Regularly reviews and reconciles budget expenditures with the Finance team.</li><li>Assumes accountability for all related expenditures and budget outcomes.</li><li>Oversees and approves staff expenses in accordance with related policies.</li><li>Performs other relevant duties as needed.</li></ul>Qualifications/ Skills Required:<ul><li>Three or more years’ managerial experience, including managing a staff complement of ten or more people, program and budget reporting, and demonstrated success in achieving targets.</li><li>University degree relevant to the responsibilities of the position is highly preferred, or an equivalent combination of education and experience is required.</li><li>Prior experience working with youth in job coaching, job development, employment counselling, workshop facilitation, and/or community outreach is highly desired.</li><li>Prior experience in government-funded projects, preferably in youth programming, and serving those who identify as Indigenous and/or are from underserved, equity-deserving groups, is considered an asset.</li><li>Knowledge of Indigenous cultural, educational, political, and economic contexts is considered an asset.</li><li>Must be willing to work from The Career Foundation’s North York location on a full-time basis.</li><li>Valid Ontario G driver’s licence and reliable access to a vehicle to conduct essential travel to meet key deliverables, including to locations not accessible by transit.</li><li>Proven track record in a results-driven environment with experience meeting assigned targets.</li><li>Exceptional relationship development skills and the ability to develop rapport with people in all stakeholder groups, including team members, community partners, funders, program participants, and employers.</li><li>Skilled at identifying systems and practices for operational effectiveness and efficiency.</li><li>Excellent verbal and written English communication skills with experience writing high-quality reports. Bilingualism in French or other languages is considered an asset.</li><li>Demonstrated organizational skills, effective time management, and ability to multi-task to meet deadlines and achieve objectives.</li><li>Ability to maintain sensitive information, exhibit tact, diplomacy, and good judgment, with high professionalism, ethics, and confidentiality standards.</li><li>A professional and courteous approach to client service with a high level of respect for the diversity of the people served.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), and Office 365 applications, including Teams and SharePoint. Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Flexible and available to work some evening hours and occasional weekends to meet the needs of the program.</li><li>Demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li><li>An encouraging team player with a positive attitude who leads by example and takes initiative when needed to ensure that objectives are achieved.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

The Career Foundation

Program Coordinator

DescriptionABOUT USSpringboard's mission&nbsp;is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.&nbsp;WHO WE AREPeople are at the center of everything we do.&nbsp;We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.&nbsp;We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a pension plan that helps support our people in all aspects of their lives.Job ClassNon-UnionDepartmentAdult Justice Community Programs, Justice ServicesLocationFull time in person at various Springboard locations in the GTA, including probation offices, Ontario Court of Justice-Toronto at 10 Armoury, Springboard Head Office 2 Carlton Street.StatusFull-Time Contract (ending November 31, 2026)Pay Rate$56,000 per annumVacancy NumberJS-NU25-59AvailableImmediatelyHours/ShiftsMonday to Friday 8am – 4pm, Flexibility in work hours and weekends on occasionSchedules may change depending on operational requirementsSpringboard’s Adult Community Justice Programs deliver supports to 18+ individuals in the justice system in Ontario. Our Direct Accountability Program (DAP) team support individuals with matters in Toronto Court in order to set them up for future success and support in taking accountability for their actions which led to their justice involvement. Our CSO team work closely with probation to arrange for community-based placement opportunities that are tied to the individuals’ interests, experiences, and strengths, in order to set them up for future success and support in taking accountability for their actions which led to their justice involvement.Reporting to the Supervisor, Community Justice &amp; Diversion Programs, the Assistant Supervisor- Adult Justice, will assist in the management all aspects of programs and contribute to the development of a framework of community-based alternative interventions to respond to individual participant needs and address prevention, rehabilitation, integration and reparation of harm.RequirementsKEY RESPONSIBILITIESOversight &amp; EngagementProgram planning skills to implement, evaluate and modify new and existing program, as neededOngoing development for the self and the team as it relates to anti-oppressive principles and practices and supporting the team in embedding these principles in all aspects of their workLiaise with and build awareness within the courts and community about the programs and services providedMaintain existing partnerships and develop new partnerships as requiredAssist with employee engagement and managing staff in a unionized environment Assist with monitoring program policy, procedure and process in compliance with agency and funder requirements in adherence with all applicable legislation &nbsp;Assist with overseeing program volunteers and students, including recruitment, onboarding, retention, training, and supportFormulate an effective staff schedule, ensuring appropriate utilization of human resources for staff working in several Springboard and community locations. &nbsp;Ensure the safety and security of all staff, volunteers and participants at various Springboard locations including&nbsp;AdministrationParticipate in the completion of internal and external reports and statistical data accurately and on time as required. Develop program communications and forms. &nbsp;Assist in managing budgets; review to ensure expenditures, including related documents, are in accordance to the approved budget and financial policies and procedures, as it relates to the Adult Justice program budgetsOrganize and implement work procedures and standards, including documentation and reporting requirementsEnsure policies and procedures for collecting, collating and reporting information are consistently followed&nbsp;Case Management and ServicesSupport with case management, including regular case conferences with Adult JusticeWorkers across all programsProblem solve and follow-up with staff team and/or individuals served on any incidents or serious occurrences.Ensure that best practices, policies and procedures are applied in the provision of services/delivery of programsProblem solve on a daily basis with staff team and individuals served on program or service-related mattersEnsure that best practices, policies and procedures are applied in the provision of services and delivery of programsProvide front line coverage for Adult Justice Program as requiredSupport in the development, collection, and review of evaluation data to support in ongoing program fidelity and growthFoster relationships and represent the programs and organization at network tables, community groups, conferences, etc. as assignedWHO YOU AREKnowledge/ExperienceMinimum two (2) years of work related experience in providing leadership to and supervision/management of staff, program development, assessment and implementation, budget administration.Excellent working knowledge of the court and criminal justice system as well as social service agencies.Knowledge of the principles, concepts and current best practices in the area of restorative justice.Leadership skills to provide direction and support to staff, students, volunteers and participants.Proven experience to collaborate and problem solve within a unionized environment. Proven crisis intervention/management skills to defuse problematic situations and give direction and support to staff to do same.Program planning and analytical skills to implement, evaluate and modify new and existing programs as needed.Human resource management skills required for screening and selection process of staff, students and volunteers including the knowledge of and ability to apply Collective Agreement; Human Resource Policy and the Employment Standards Act.Understanding of the many community organizations and supports available to adults Understanding of the principles of proportionality and reparation as it relates to the justice systemDirect experience engaging with diverse populations and an ability to apply a culturally responsive lens to all interactions, including program implementation and capacity-building with participantsStrong interpersonal, written, and verbal communication skills and a demonstrated ability to collaborate with multiple stakeholders effectively, respectfully, and efficiently with minimal supervisionRegular reporting to funders, internal accounting, and fiscal management of the program budget.Execute other responsibilities as necessary to achieve the objectives and deliverables of the program.Ability to travel throughout the Halton, Peel, Toronto, and York regions and surrounding area&nbsp;Nice to Have'sUnderstanding of relevant legislation relating to adult including: Criminal Code ofCanada, Practice Memorandum to Crown Counsel in the Criminal Law Division of theMinistry of the attorney General, OntarioExperience in developing community-based interventions that respond to individual needs, and address prevention, rehabilitation, and reparation of harm.Knowledge of the social service agencies operating in Halton, Peel, Toronto, and York and a willingness to broaden knowledgeCurrent Standard First Aid and CPR certificate, ASISTAPPLYThank you for your interest in working with Springboard.Completion of satisfactory, professional references, background checks, and proof of education are requirements of employment.The Deadline for Applications is December 3rd 2025 at 4pm.&nbsp;Please submit your cover letter and resume in a single document. You must also include the vacancy number in the subject line of your email.Resumes received after the application deadline will be considered at the discretion of the hiring supervisor. No phone calls please. Only those selected for an interview will be contacted.We value the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone. Applications are encouraged from those who reflect the diversity of our community and we will work with you to provide a positive recruitment experience. Please let us know if you require accommodation during the recruitment and selection process.

Springboard

JS-NU25-59 Assistant Supervisor, Adult Justice

BB&amp;C Management Services Inc.&nbsp;has an opening for an Association Coordinator with a background in not-for-profit administration and meeting planning. This is an opportunity for a dedicated individual who is ready to take on a variety of responsibilities as a lead staff member in the delivery of association events and member services.&nbsp;The scheduling and preparation of communications materials including social media posts and website updates are also an important part of the position mandate.&nbsp;The coordinator must be well-organized and resourceful and willing to grow in all aspects of association management as they work with a small team of peers offering professional support to elected leaders and committee members.Key Accountabilities<ul><li>Monitoring and administering association procedures and centralization of official files and documents. </li><li>Delivery of member services as administration lead and contact for directors and committee members.</li><li>Managing integrated databases for membership maintenance, renewals and marketing to prospective members.</li><li>Attending meetings and serving as key staff support to assigned committees, with responsibility for minute taking and follow up on actionable items</li><li>Program development, promotion and delivery of successful Association events.</li><li>Preparation and release of regular communication to members and stakeholders on association services and events via email, social media and current web postings.</li><li>Staff lead for the planning, coordination and promotion of annual events and intervening educational programs, management of registration and on-site/virtual delivery for each event.&nbsp;</li></ul>Qualifications<ul><li>Demonstrated ability in administrative or association management roles</li><li>Tact and diplomacy when interacting with senior level professionals and working with association directors and/or committees</li><li>Exceptional written communication and interpersonal skills with demonstrated experience in relationship building.</li><li>Strong decision-making skills, including problem-solving and creative thinking abilities.</li><li>Detail orientated with an understanding of the importance of accuracy in day-to-day administration and delivery of member services.</li><li>Highly organized, flexible, and able to multi-task while working independently and as a team member.</li><li>Experience in use of social media platforms, web management and the development of quality association communication programs&nbsp;and organization branding.</li></ul>Education:&nbsp;&nbsp;University or college degree in business administration, NFP management or equivalent education&nbsp;Experience:&nbsp;&nbsp;Minimum of 3 years of experience in administration and meeting planning and management.Language:&nbsp;&nbsp;Fluency in English is essential. &nbsp;Fluence or proficiency in the French language an asset.Working Conditions: &nbsp;There will be occasional weekend meetings as well as travel within Canada. A hybrid work environment is offered with a requirement&nbsp;for scheduled in-office workdays in North Mississauga on a weekly basis.&nbsp;This is a full time salaried or contract position, offering a salary commensurate with experience. Benefits include comprehensive health, dental and life insurance; paid sick days and personal days; summer hours; and bonus vacation days between Christmas and New Year.Please send your Resume and Cover letter indicating how your experience matches the outlined requirements to:&nbsp;<a href="mailto:acurtis@bbandc.com" target="_blank">acurtis@bbandc.com</a>We thank all candidates for their interest. Only those most closely matching our requirements will be contacted.

6 Supervision / Team Leader Contract - Full Time Jobs