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JOB DESCRIPTION&nbsp;POSITION TITLE:&nbsp;Supervisor, Trade Programs&nbsp;PROGRAM:&nbsp;Program Operations&nbsp;COMPANY:&nbsp;Skills for Change&nbsp;LOCATION:&nbsp;1345 St. Clair Ave W, Toronto, Ontario&nbsp;REPORTS&nbsp;TO:&nbsp;Manager, Programs and Services&nbsp;CONTRACT&nbsp;TYPE:&nbsp;Full-time Permanent&nbsp;HOURS:&nbsp;35&nbsp;hours per week (Hybrid,&nbsp;Monday-Friday,&nbsp;with occasional evening and/or weekend hours)&nbsp;START DATE:&nbsp;Immediate&nbsp;APPLICATION DEADLINE:&nbsp;open until filled&nbsp;GENERAL ACCOUNTABILITY:&nbsp;With over 42 years of operations, Skills for Change is a highly respected charity with a province-wide reputation for pioneering programs that respond to shifting immigration and workplace trends and lead to employment. We offer a range of accelerated programs including mentoring, employment, mental health, entrepreneurship, settlement, language training, and specialized programs for trades, women, Black communities, seniors, and youth.&nbsp;Skills for Change is seeking a dynamic and experienced Supervisor, Programs and Services,&nbsp;to lead the coordination, delivery, and growth of our skilled trades programs.&nbsp;The Supervisor will play a key role in strengthening existing programs, managing staff, and helping launch new trades initiatives aligned with skilled trades, sustainability, and workforce development goals. The ideal candidate will bring strong leadership and program coordination experience, in-depth knowledge of the skilled trades and apprenticeship pathways, and a collaborative, community-driven approach to workforce development.&nbsp;THE IDEAL CANDIDATE HAS:&nbsp;<ul>	<li>Team leadership and supervisory skills. &nbsp;</li>	<li>Knowledge of the skilled trades sector and labour market trends and opportunities for newcomers in the sector. &nbsp;</li>	<li>Sensitivity to, and understanding of, issues and barriers to employment faced by women, immigrants, youth and other underserved communities.</li>	<li>An operations mindset, with a strong understanding of delivering high quality training and employment programs.</li>	<li>Is vision and mission oriented, with the “grit” to see the long-term picture and bumpy road of success.</li>	<li>Experience working with diverse stakeholders including training partners, employers, and community-based organizations.</li>	<li>Demonstrated excellence in time management, organization,&nbsp;planning&nbsp;and research skills.</li>	<li>Demonstrated commitment to high standards of culturally sensitive service delivery within an anti-racist and anti-oppressive framework.</li>	<li>We encourage applications from candidates with lived experience like the clients we serve. &nbsp;</li></ul>DUTIES AND RESPOSIBILITIES:&nbsp;&nbsp;<ul>	<li>Program Operations:	<ul>		<li>Supervise day-to-day operations of skilled trades programs, ensuring effective coordination, scheduling, and high-quality Trades Programs (pre-apprenticeship, bridge training, etc.) across multiple office and program sites.</li>		<li>Manage program tracking, documentation, and reporting requirements.&nbsp;</li>		<li>Coordinate program supplies purchasing and oversee the maintenance of program supplies.&nbsp;</li>		<li>Produce oral and written reports on program implementation and client feedback.&nbsp;</li>		<li>Collaborate with internal departments (Employment Services, Marketing, Mental Health) to ensure integrated, wraparound support and cross-referrals for clients.</li>	</ul>	</li></ul><ul>	<li>Evaluate the effectiveness of service delivery and present solutions to enhance services on an ongoing basis.</li>	<li>Support the planning and execution of program-related events such as info sessions, job fairs, employer panels, and graduation ceremonies.</li>	<li>Support employer engagement activities to enhance the employment outcomes of the programs.</li>	<li>Visit program sites on a regular basis to review program quality and strengthen relationships.</li></ul><ul>	<li>Staff Supervision:	<ul>		<li>Supervise part-time and/or full-time program staff, including onboarding, supervision, goal setting, performance management, and professional development opportunities.</li>		<li>Provide support to programs throughout delivery times (evenings and weekends as required).</li>	</ul>	</li>	<li>Partnership Development and Community Engagement:	<ul>		<li>Build and maintain strong partnerships with training institutions, industry organizations, employers, and community partners to enhance learning and employment pathways.</li>		<li>Represent Skills for Change at community events, employer roundtables, and sector networks to build visibility and support.</li>		<li>Manage vendor relationships, ensuring adherence to signed agreements.&nbsp;</li>	</ul>	</li>	<li>Program Development:	<ul>		<li>Stay current on trends in skilled trades, workforce development, and sustainability training opportunities.</li>		<li>Support the design of new skilled trades programs that align with sustainability and emerging labour market needs.</li>		<li>Identify and respond to gaps in service delivery through new projects, partnerships, or funding proposals.</li>	</ul>	</li>	<li>Budget Management:	<ul>		<li>Manage budget lines and authorized expenditures within delegated limits and&nbsp;SfC’s&nbsp;financial policies and procedures.</li>		<li>Coordinate project purchases and approve program expenses as required.&nbsp;</li>	</ul>	</li>	<li>Handle additional tasks as required by the Program Manager or Program Director</li></ul>SKILLS, EDUCATION AND ATTRIBUTES:&nbsp;<ul>	<li>Education: Post-secondary degree or demonstrated experience in fields such as skilled trades, education, social work, adult learning.</li>	<li>Experience:	<ul>		<li>Minimum of three (3) years in program management of skilled trades and/or training and employment programs - program delivery and reporting.</li>		<li>Minimum of three (3) years’ supervisory experience in a similar capacity.&nbsp;</li>	</ul>	</li>	<li>Knowledge and understanding of skilled trade education and employment pathways, with awareness of barriers and challenges faced by newcomers and other under-represented communities across the sector.</li>	<li>Experience working with various government and community agencies.</li>	<li>Experience within a unionized environment.</li>	<li>Excellent presentation and facilitation skills. Strong analytical and problem-solving skills.</li>	<li>Ability to work&nbsp;some evenings&nbsp;and weekends, and to attend programs/events outside of the Greater Toronto Area.</li>	<li>Preferrable to own and drive a vehicle.</li>	<li>A clear, mandatory vulnerable sector check</li></ul>Commitment to Equity, Diversity, and AccessibilitySkills for Change provides learning and training opportunities for immigrants, refugees and equity seeking groups to access and fully participate in the workplace and wider community to persons with disabilities to newcomers to Canada (including refugees) to Indigenous peoples to members of a visible minority to children or youth to women of all ages including seniors to the LGBTQ2 community.&nbsp;&nbsp;Skills for Change offers accommodation for applicants with disabilities in each stage of the hiring process. If you are contacted regarding a job opportunity, please advise if you require accommodation. This document is available in alternate format on request. We thank all applicants for their interest in this position, however only those selected for an interview will be contacted.&nbsp;&nbsp;We thank all applicants for their interest in this&nbsp;position,&nbsp;however&nbsp;only those selected for an interview will be contacted.

Skills for Change

Supervisor, Trade Programs

SUPERVISOR, GROUPS AND SUPPORTIVE HOUSING&nbsp;One (1) Non-Unionized, Temporary Full-Time position until March 31, 2026&nbsp;Tuesday-Saturday, 11:00am-7:00pm&nbsp;Compensation: $33.17/hour&nbsp;About Cota&nbsp;Cota is an accredited not-for-profit organization that has been providing community based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at <a href="https://cotainspires.ca/" target="_blank">https://cotainspires.ca/</a> Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota's values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.&nbsp;Role Overview&nbsp;The Supervisor, Groups and Supportive Housing (the Supervisor) role is a leadership position within assigned supportive housing sites and is the lead for Cota’s Facilitated Groups. The Supervisor reports to Director, Toronto West Services. While the Manager, Community Health Services (the Manager) maintains overall responsibility for ensuring the Supportive Housing program achieves its mandate, service targets and intended outcomes, the Manager relies on the support of the Supervisor to do so.&nbsp;Furthermore, the Supervisor will be responsible for leading and supporting a team of facilitators to deliver structured and drop-in peer support groups, while coordinating community of practice (CoP) meetings. As is expected of all leadership personnel at Cota, the Supervisor is to work within a continuous quality improvement framework, which reflects Cota's vision and mission of services, while promoting and maintaining positive relations with clients, Cota staff, partner agencies, funders and other stakeholders.&nbsp;About the Team&nbsp;Cota Facilitated Group sessions offer supportive and creative group environments for Cota service users to engage in meaningful activities, explore strengths, and develop new and diverse skills. The purpose of the facilitated groups offered by Cota is to:&nbsp;<ul><li>Enhance skill development and provide valuable information on a range of topics</li><li>Expand participant knowledge and strengths to better support their recovery journey</li><li>Empower participants and encourage social interactions/connections • Designed to act as a stepping-stone to personal recovery and community inclusion Groups include:</li><li>Anger Management</li><li>Depression</li><li>Anxiety</li><li>Self-Esteem</li><li>WRAP (there should be at least one facilitator who has been certified to facilitate the group)&nbsp;</li></ul>Primary Responsibilities:&nbsp;The Supervisor’s primary duties may involve, but not necessarily be limited to: Operational Support:&nbsp;<ul><li>Working collaboratively with the Manager, the Supervisor contributes to the development of the program’s operational protocols and procedures (e.g. intake procedures, move-in schedules, unit safety checks, site visits, medication management protocols, client support, crisis management, staff supervision as required, etc.) and may assist the Manager in orientating bargaining unit staff to these protocols and procedures</li><li>The Supervisor is expected to assume overall operational oversight of the program during their assigned hours/shifts, when the Manager is not present</li><li>Assumes responsibility for ensuring that any emergency/crisis situations that may arise during their assigned hours/shifts are effectively addressed, while making every effort to safeguard the safety of tenants and staff in the process</li><li>Coordinates the submission of requisitions and/or work orders for program supplies and as needed, repairs to program equipment/facilities</li><li>Participates, coordinates and leads team meetings and/or task forces as required</li><li>Participates and assists in investigations relating to incidents, occurrences, deficiencies noted in quality assurance reports, and/or compliance breaches/violations</li><li>Assists the Manager, as required, with daily shift planning meetings, and team meetings and sessionals&nbsp;</li></ul>People Management:&nbsp;In the managers’ absence they would assume:&nbsp;<ul><li>&nbsp;Primary responsibility for the day-to-day performance management of all bargaining unit staff working on the shifts corresponding to the Supervisor's assigned hours/shifts, and&nbsp;</li><li>primary responsibility for leading the annual performance appraisal process for the part-time and casual bargaining unit staff who work on shifts corresponding to the Supervisor's assigned hours/shifts and may also lead the annual performance appraisal process of other bargaining unit staff, as may be requested by the Manager.</li><li>Ensure all staff are trained in standard administrative practices, program protocols, safety procedures and applicable policies during orientation and ongoing.</li><li>Ensure all staff are booked and complete mandatory training and have their certifications up to date including QAM annual reviews.</li></ul>&nbsp;In collaboration with the Manager:&nbsp;<ul><li>Directs, supervises, supports, mentors and coaches the work of bargaining unit staff, while adhering to terms of the Collective Agreement in doing so</li><li>Organizes and coordinates staff schedule(s) including support with payroll administration and attendance management as required o Adheres to other terms and conditions of the Collective Agreement</li></ul>Clinical Support:&nbsp;In collaboration with, or as may be directed by the Manager, the Supervisor may be responsible for providing clinical support in areas such as, but not necessarily limited to:&nbsp;<ul><li>Supporting staff to organize and conduct case conferences and coordinated care plans for specific tenants</li><li>Ensuring staff complete applicable clinical assessments, safety plans and service plans with/for tenants</li><li>Ensuring each staff member’s required client electronic health record entries and required data entries are accurate and entered in a timely manner</li><li>Ensuring documentation of client contacts/interactions are in the appropriate client electronic chart is completed by staff in accordance with Cota's documentation guidelines and applicable policies</li><li>Reviewing intakes for eligibility</li><li>Reviewing discharged client documentation prior to forwarding to Health Records</li><li>Supporting staff in their ability to plan, coordinate, deliver psychoeducational and/or social group activities (including addictions/harm reduction), on-site programming and community development</li><li>Ensuring that the program offers opportunities for family engagement in tenant goal planning processes, if the tenant wishes and consents</li><li>Monthly Tenant Meetings</li><li>Supporting Cota partnerships (i.e. Parkdale CHC)&nbsp;</li></ul>Group Facilitation:<ul><li>Lead and support a team of 11 facilitators (case managers and peer support workers) to deliver structured and drop-in peer support groups</li><li>Chair community of practice (CoP) meetings every 3 weeks and record and distribute meeting minutes with CoP and upload to teams</li><li>Assist with problem solving when issues arise in group facilitation</li><li>Confirm group session dates with the team</li><li>Ensure at least one WRAP-certified facilitator is present for WRAP groups</li><li>Update CoP chart to reflect current groups schedules • Advertise groups internally and externally; revise promotional material as needed</li><li>Liaise with communications to inform them of new or updated group sessions for inclusion in the organizational calendar</li><li>Collaborate with other programs and external partners to increase enrolment and development of new groups&nbsp;</li></ul>Other Responsibilities:<ul><li>&nbsp;Observe Cota rules and regulations, policies, procedures, practices and current legislation, in particular, the Ontario Human Rights Code</li><li>Comply with all Health and Safety policies and procedures to ensure every reasonable precaution is taken for the protection of workers and service users, and that health and safety concerns or incidents are responded to promptly&nbsp;</li><li>Works cooperatively, respectfully and constructively with service users, Team members, management, other service providers, and external stakeholders.</li><li>Ensure that the confidentiality of service users, employees and Cota information is always maintained.</li><li>Provides strong leadership as part of Cota’s Clinical Leadership Team (CLT), participates in Cota’s Leadership Forum and ad hoc committees as required&nbsp;</li><li>Undertakes other related and/or delegated duties, as assigned&nbsp;</li></ul>Qualifications:&nbsp;Education and Experience:<ul><li>Degree/Diploma from a recognized University or College preferably in a related discipline OR, a minimum of 3 years of relevant education and experience</li><li>Experience working in a unionized environment</li><li>Experience working in healthcare, not for profit and/or social services organizations</li><li>Experience working and supporting Peer Support Workers</li><li>Proven experience as a Group Facilitator, communities of practice, or similar role</li><li>Experience in planning and implementing group activities</li><li>Regulated Health professional designation (Nurse, OT, SW, Addiction specialist, Behaviour Therapist) would be considered an asset&nbsp;</li></ul>Knowledge &amp; Skills:&nbsp;<ul><li>Sound knowledge of clinical issues relating to the target population being served within the program</li><li>Knowledge of Recovery Oriented and client and family-centered care, harm reduction and anti-racism anti oppression practices</li><li>Knowledge of Electronic Health Record management, OCAN and OPOC reporting</li><li>Knowledge and experience in Adult Education principles are an asset</li><li>Knowledge and experience supporting people with substance use challenges from a recovery and harm reduction approach</li><li>Knowledge of group facilitation techniques and methods</li><li>Strong leadership, management and supervision skills</li><li>Excellent interpersonal, communication, and conflict resolution skills</li><li>Demonstrated understanding, sensitivity to, and awareness of, issues relating to diversity and cultural competency</li><li>Ability to train, lead, motivate, coach, and develop individuals and teams.</li><li>Calm, able to work under pressure and thrive in a dynamic clinical environment</li><li>Effective organizational and time management skills</li><li>Competence in computer operating skills including Electronic Health Records</li></ul>&nbsp;Other:&nbsp;Onsite evening and weekend coverage. Application Details: Please complete the application using the link below: <a href="https://cota-external.scouterecruit.net/jobs/EX411-supervisor-groups-and-supportive" target="_blank">https://cota-external.scouterecruit.net/jobs/EX411-supervisor-groups-and-supportive</a> housingCota is deeply committed to promoting diversity, advancing equity and fostering a culture of inclusion. We are respectful of each individual's dignity, unique experience, potential and protected rights under the Ontario Human Rights Code. As an equal opportunity employer, we are dedicated to ensuring our workforce reflects the diversity of the communities that we serve.&nbsp;Additional Information:&nbsp;Interview Process: Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.&nbsp;Screening Process: Please note that Cota uses AI to screen potential applicants for all roles. We would like to thank all those that apply; however, due to high volumes of interest, only those selected for an interview will be contacted.&nbsp;Thank you, Cota's HR Department. __________________________________________________________Hope, respect, dedication, equity, accountability, teamwork, and innovation are key values of Cota. We are dedicated to promoting a diverse and inclusive workplace, upholding dignity, and acknowledging each person's individual contributions and potential as an equal-opportunity employer. We uphold the Ontario Human Right Code and strongly encourage applications from people of color, women, Indigenous Peoples, people with disabilities, LGBTQ2S+ people, and others who provide various viewpoints. Cota ensures an accessible hiring process in line with the AODA principles, providing accommodations for applicants with disabilities. For any accommodation requests, please contact <a href="mailto:hr_recruitment@cotainspires.ca" target="_blank">hr_recruitment@cotainspires.ca</a>

Cota

Supervisor, Groups and Supportive Housing

ENVIROS – Who We Are:&nbsp;Enviros&nbsp;is an innovative social services agency that provides critical, individualized programs to children, youth, adults, and families in vulnerable situations to meet their desired outcomes and wellness.&nbsp; &nbsp;Enviros&nbsp;helps our clients make strength-based changes to move to independence within a healthy community. &nbsp;Enviros&nbsp;focuses programs on the unique needs of individual clients practicing experiential learning to provide opportunities for personal discovery and growth.&nbsp; &nbsp;Enviros&nbsp;focuses on relationships and is the foundation of our programs and enables clients to develop skills, healthy trust, and independence.&nbsp;Since our founding in 1976, Enviros has been an early adopter of new evidence-based best practices and has developed and informed other best practices. As an organization, Enviros has adopted the following principles: Voice and Choice, Collaboration/Team Based, Natural Supports, Community Based, Culturally Competent, Individualized, Strength Based, Persistence, Outcome Based.&nbsp;Why People Choose Enviros&nbsp; &nbsp;Simply stated, our vision is: “Reimagined lives, fulfilling potential and thriving in community”.&nbsp;Program Supervisor – Live in Program&nbsp;(6-month term position) &nbsp;The program offer a strength based, trauma informed, harm reduction philosophy for youth with extensive histories of trauma, neglect, addictions, mental health issues, and involvement in the criminal justice system.&nbsp;The Position&nbsp; &nbsp;This position will be based at Live in Programs and will include direct involvement and support of the program team, youth, and consultation with Children’s Services. This position will be part of the Enviros leadership team and will ensure that day-to-day operations follow program protocols and Enviros policy.&nbsp;Responsibilities<ol><li>Supervise a team of staff members up to 10 individuals</li><li>Consultation and reporting to Children Services</li><li>Ensure all Accreditation standards are upkept and met</li><li>Completion and overseeing of documentation and case management </li><li>Complete scheduling to ensure program is properly staffed</li><li>Active member of the leadership team</li><li>Oversee and approve staff timesheets, and time-off </li><li>Supports group care on-call on a rotational basis </li><li>Attend all leadership meetings</li><li>Conduct staff meetings</li><li>Along with the program manager, ensure that the budget is reviewed and adhered to </li><li>Provide regular supervision of staff members</li><li>Provide support when needed to clients</li><li>Recruitment, staff performance evaluations and staff training as required by CAC guidelines and ensure all staff training are current</li><li>Oversee household health and safety standards and overall housekeeping duties</li></ol>Competencies<ul><li>Strong supervisory communication skills</li><li>Subject matter expert on child and youth care programs</li><li>Detail oriented with strong organizational skills</li><li>Supportive leader that encourages ongoing staff development</li><li>Able to adapt to changing situations</li><li>Open Communication</li><li>Able to provide effective feedback and supervision to staff</li></ul>Education &amp; Experience<ul><li>Post-secondary education in a Human Services related field</li><li>Experience and demonstrated skills in supervising staff </li><li>Experience working with at-risk youth </li><li>Experience working with Children’s Services is considered an asset.&nbsp; </li><li>CPR and first aid certification&nbsp;</li></ul>Other Qualifications<ul><li>Valid Class 5 driver’s license (Class 5 GDL will not be accepted)</li><li>A clean driver’s abstract containing not more than two (2) minor offences or one (1) major offence</li><li>Police Record Check with Vulnerable sector check (within six (6) months)</li><li>Child Intervention Check (within six (6) months)</li></ul>Salary:&nbsp;$64,000 - $67,000 annuallyEnviros believes in the power of diversity, and we are dedicated to creating a diverse, equitable and inclusive environment. We ensure equal opportunity for all applicants and encourage people of all visible minorities, including Indigenous applicants, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply.&nbsp;Additionally, Enviros is committed to having a workforce of skilled and diversified representation of the population we serve. We encourage all qualified applicants to apply, however in our commitment to the population we serve, preference will be given to candidates self-identifying as an Indigenous Person.&nbsp;Enviros is an equal opportunity employer. We thank all candidates for their interest; however only those selected for an interview will be contacted. We regret that we are unable to accept telephone inquiries.

enviros.org

Program Supervisor - Excel

Location:&nbsp;Ottawa preferred but remote location with regular travel to Ottawa would be consideredLanguage requirement:&nbsp;Bilingual, English and FrenchAccountable to:&nbsp;Chief Program Officer<h4>About Tree Canada</h4>Since 1992, Tree Canada has worked relentlessly to grow Canada’s tree canopy through our greening programs, research, and engagement efforts. We are the only national non-profit organization dedicated to planting and nurturing trees in rural and urban environments. Our track record of collaborating with all levels of government, the urban forestry sector, business partners, and community groups uniquely positions us to engage Canadians in the fight against climate change. Together we plant millions of trees each year, helping to grow resilient ecosystems and healthier, greener communities across Canada.<h4>About the Position</h4>The Head of Urban Programs reports directly to the Chief Program Officer and will lead the definition of program priorities and build long-term partnerships to design and deliver high-quality urban forestry programs. The Head of Urban Programs will manage the performance of a diverse team to create impact and focus on delivering urban forestry initiatives to underserved ecologies and populations. The Head of Urban Programs will provide technical leadership in identifying strategic plan priorities and KPIs for urban programs, including program quality, operational efficiency, partnership, and monitoring outcomes. The position will be operationally accountable for timely and on-budget delivery of urban programs. The Head of Urban Programs and the Chief Program Officer will represent the organization in building strong partnerships with stakeholders and partners in urban forestry.The Head of Urban Programs will preferably be based in Ottawa or work remotely with an ability to regularly travel to Ottawa to work with the urban team. The position will have up to 20% time allocated to travel with an aim to build strong partnerships, manage stakeholder relationships and report on impact of programs and partnerships.<h4>Areas of Responsibility</h4>Program Quality (25%)<ul>	<li>Lead the development of new program models for expansion and deepening of the impact of urban forestry programs</li>	<li>Guide the development of programs and partnerships with a clear focus on tree equity in urban forestry programs</li>	<li>Lead the development of program indicators that enable shared reporting of impact across programs</li>	<li>Guide the developments of tools to deliver and monitor program quality</li>	<li>Partner with the development team to identify funding opportunities to support program innovation</li></ul>Program Strategy (20%)<ul>	<li>Provide leadership in identifying strategic plan priorities for urban programs</li>	<li>Lead the annual planning process to achieve the strategic plan priorities</li>	<li>Identify and build strategic partnerships with cities and stakeholders in urban forestry</li>	<li>Develop a clear plan to further truth and reconciliation with Indigenous Peoples in urban program strategy</li>	<li>Work closely with the research and engagement team to identify research priorities for the organization</li></ul>Program Management (20%)<ul>	<li>Lead continuous improvement of urban forestry program delivery mechanisms</li>	<li>Contribute to the continual improvement of program policies and procedures</li>	<li>Lead the development of operational plans and budgets</li></ul>Team Management (20%)<ul>	<li>Lead the development of an adaptive learning culture within the urban team</li>	<li>Maintain and nurture a culture of high-performance within the urban program team</li>	<li>Guide the identification of professional development needs within the team</li>	<li>Coach team members to nurture strong relationships with partners and deliver impactful programs at scale</li></ul>External Representation (10%)<ul>	<li>Build and steward strategic partnerships in collaboration with the Development team to raise revenue</li>	<li>Represent the voice of the urban programs team to the executive team</li>	<li>Represent Tree Canada in urban forestry networks and advocacy forums</li>	<li>Building strategic long-term program partnerships with peers and community-based organizations</li>	<li>Represent Tree Canada’s urban planting, stewardship and contribution to conservation efforts with media</li></ul>Perform other duties as assigned (5%)<h4>Required Knowledge, Skills and Abilities</h4><ul>	<li>Over 10 years of progressive experience in design and delivery of high-quality urban forestry and/or sustainable urban development programs.</li>	<li>Deep understanding of design and delivery of project promoting sustainable nature-based solutions in urban settings.</li>	<li>Deep knowledge of urban forestry, with an academic background in urban forestry, urban ecology, urban planning, or climate science.</li>	<li>Experience of building partnerships with cities and urban environmental groups</li>	<li>Skills and experience to creating complex project plans and budgets</li>	<li>Progressive experience in leading culturally diverse and remote teams</li>	<li>Experience of managing culturally diverse teams, including managing indirect reports</li>	<li>Experience of managing multiple portfolios at the same time with diverse needs and complexity.</li>	<li>Resourceful, self-motivated, and passionate professional with progressive work experience</li>	<li>Committed to continuous learning to improve program quality and administrative processes.</li>	<li>Lateral thinker with an ability to build partnerships and collaboration across diverse sectors.</li>	<li>Experience in managing large contracts and budgets</li>	<li>Detail oriented and organized with a demonstrated client-focused mindset</li>	<li>Strong interpersonal, problem-solving, and communication skills (verbal and written) in English and French</li>	<li>Ability to work both independently and with a team in a collaborative and fast paced environment</li>	<li>Strong computer skills including proficiency with MS Office (Outlook, Word, Excel, Teams).</li>	<li>Respect for the values and differences that all members of a small team bring to an office environment; adaptable to different approaches and flexible to move in new directions</li>	<li>Commitment to the work and values of Tree Canada, in particular a passion for the environment and a belief that organizations and individuals can and do improve lives by planting trees and addressing climate change</li></ul><h4>Education and Experience</h4>Post-graduate degree in forestry, urban ecology, urban planning, or related field. Minimum 10 years of progressive experience working in design and delivery of urban forestry programs for not-for-profit organizations.<h4>Tree Canada Work Environment and Culture</h4>Tree Canada values our passionate and skilled team. We truly believe that each employee, contractor and volunteer contribute directly to the growth and success of our organization. We put trust in our talented team and are pleased to offer a hybrid work environment. Together, our team is intentionally creating a work culture that is collaborative, respectful, Canadaring, impactful and productive. We aim to create a culture of care so that each team member may thrive, contribute and grow professionally at Tree Canada.<h4>Commitment to Diversity and Inclusion</h4>Tree Canada is an equal opportunity employer committed to diversity and inclusion. We believe in equality and diversity of race, gender, sexual orientation, religion, ethnicity, national origin and disability. Tree Canada encourages and welcomes applications from members of racialized communities, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities, and with the skills/knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is barrier free. If you need any accommodations or adjustments throughout the interview process and beyond, please indicate this in your application.You don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles at Tree Canada!We sincerely thank all those who express interest and apply, but only short-listed candidates will be contacted.

Tree Canada / Arbres Canada

Head, Urban Programs

Internal/External Posting NoticeTitle:&nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Manager, Information Technology and Operations (IT/O) Department:&nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Finance &amp; OperationsStatus:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Full-time, 1-Year term, unionizedLocation:&nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Ottawa, ON Canada&nbsp; - Remote Available &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Immediate Supervisor:&nbsp; &nbsp; &nbsp; Director, Finance &amp; Operations&nbsp; &nbsp;&nbsp;Salary:&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;$80,188 - $104,627Level:&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Band 4&nbsp;&nbsp;Application Deadline:&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;August 31, 2025 or or until a suitable&nbsp;candidate&nbsp;is&nbsp;found. SCOPE OF POSITION:Reporting to the Director, Finance and Operations, the Manager, Information Technology and Operations (IT/O) is responsible for overseeing and managing Oxfam Canada’s information technology and systems including cybersecurity, infrastructure, and building operations management. They will lead, motivate, coach, mentor and performance manage the IT and Operations staff to ensure departmental effectiveness and productivity.&nbsp;&nbsp; The Manager, IT/O is highly self-motivated with an exceptional customer service orientation and experienced working in a team-oriented, collaborative environment.The Manager, IT/O, in conjunction with the IT staff, will plan, develop, and manage all IT and operational services, programs, and support throughout the organization ensuring the confidentiality and integrity of information and systems. They oversee the development and implementation of the use of technology throughout the organization working closely with staff to assess user requirements, recommend practical solutions, and lead organization-wide efforts to improve the effective use of technology.The Manager, IT/O will keep informed and stay abreast of relevant technologies and provide recommendations for the improvement and growth of the IT infrastructure and systems. They provide advice and support to management in the assessment and application of technology initiatives; building operations, and overseas environmental stewardship planning The Manager, IT/O is responsible for hardware and software acquisitions, implementation, development, and maintenance as well as system documentation. In conjunction with the Director, Finance &amp; Operations, the Manager, IT/O is responsible for preparing the departmental budget and cost analysis, identifying policy and security risks, and developing technical standards and resources. The Manager, IT/O shall provide strategic recommendations based on research and analysis. &nbsp;MAJOR RESPONSIBILITIES: (This is not an exhaustive list of duties to be performed)Information Technology and Systems<ul><li>Provide overall oversight for IT and Systems including strategic and operational components to ensure optimal performance and alignment with the organizational strategic plan.</li><li>Oversee data and information security, storage and management including policies for cloud-based and network systems.</li><li>Prepare budget and cost analysis in consultation with Director, Finance &amp; Operations.</li><li>Research, design, deploy, and optimize IT systems in order to meet Oxfam business needs.</li><li>Assist management with the direction and facilitation of IT strategic and tactical planning.</li><li>Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.</li><li>Create and deliver a business case for technology acquisitions.</li><li>Liaises with vendors and service providers to ensure efficient and cost-effective acquisition of technology purchases.</li><li>Develop and oversee policy related to compliance, technology and risk and develop response plans for data loss or breach.</li></ul>Employee Support/Customer Service<ul><li>Ensure a strong focus on customer service and positive end-user experience.</li><li>Work well and build relationships with a wide range of individuals throughout the organization to provide support, coaching, and direction in IT systems.</li><li>Oversee the development and application of consistent and effective information and technology-related policies, procedures, guidelines, and standards.</li><li>Evaluate training requirements and oversee the development and implementation of training programs to ensure users possess the required knowledge of systems application, operations and capabilities.</li><li>Evaluate the effectiveness of services provided and recommend changes to meet users’ needs;</li><li>Process and track user requests for service related to IT; record problem areas, maintain a record of solutions and provide solution feedback to users.</li></ul>Risk Management and Cybersecurity<ul><li>Ensure robust Information technology and information systems (IT) backup and recovery processes.</li><li>Develop, implement and maintain a comprehensive cybersecurity program and contingency plan.</li><li>Assume responsibility for the integrity of the IT and operations systems.</li><li>Ensure adherence to software licensing laws and requirements.</li><li>Report on risk management issues as they relate to systems, including the security of confidential information.</li><li>Ensure routine backup and archival of files to assist with disaster recovery.</li><li>Oversee the implementation and operation of the backup management plan for all information technology and information system services.</li><li>As required, act as backup for the IT Administrator and Operations Officer.</li></ul>Operations<ul><li>Oversee overall building property management services including the preparation and management of the associated budget.</li><li>Maintain safe, efficient, ecologically sustainable working environment processes and systems on the organization’s premises and ensuring adherence to applicable laws and regulations, including health and safety and fire safety.</li><li>Develop, maintain and manage a system to ensure proactive and preventive maintenance of premises and mechanical/electrical systems (cleaning, plumbing, electrical, HVAC, fire equipment, alarm system, etc.).</li><li>Provide guidance on procurement processes and contract negotiations for building equipment, repairs and maintenance.</li><li>Respond to building operations emergency calls.</li><li>Oversee the management of the access control security systems including responding to alarm monitoring calls.</li><li>In consultation with the Director, ensure proper insurance coverage for the organization’s premises and activities/events, including contents, occupants/visitors, Board of Directors members and management team, and ensure contractors have adequate liability insurance.</li><li>Oversee any insurance claim process when required.</li><li>Oversee tenant relations including communication, lease negotiations and problem solving.</li><li>Work with staff and tenants to promote energy-efficient and ecologically sustainable practices, and collect and analyze data on Oxfam’s ecological footprint.</li></ul>REQUIRED KNOWLEDGE, EXPERIENCE &amp; COMPETENCIES:<ul><li>University degree in Computer Sciences, Computer Sciences Engineering, or the equivalent combination of education and experience;</li><li>Minimum five (5) years of experience in managing information technology, systems and operations and at least two (2) years in a management/supervisory role;</li><li>Demonstrated commitment to global justice, women’s rights, gender equality and social change;</li><li>Excellent written and verbal communication skills in English;</li><li>Self-motivated, directed, flexible, and adaptable;</li><li>Strong negotiation skills with vendors and service providers;</li><li>Effective leadership skills, with a strong focus on mentoring and motivating employees;</li><li>Sound interpersonal, communication and organizational skills with a focus on user experience; an excellent understanding of team building, work planning, customer service and budgeting is vital;</li><li>Demonstrated ability to develop and manage all stages of complex IT/IS projects and deliver outcomes;</li><li>Excellent technical, analytical and communication skills</li><li>Ability to communicate technical information in a format that enables users to understand;</li><li>Ability to identify issues and implement creative and strategic solutions to overcome problems;</li><li>Highly developed understanding of industry standards, regulations, and best practices;</li><li>Experience working in the not-for-profit sector is an asset;</li><li>Proven capacity to work in a self-directed manner as well as demonstrated capacity to work collaboratively in a team environment;</li><li>Demonstrated commitment to feminism, anti-racism, justice, equity, diversity and inclusion;</li><li>French language skills is an asset</li><li>Willingness to sign and abide by the Oxfam Code of Conduct.</li></ul>In addition to competitive pay, Oxfam Canada Offers:<ul><li>35-hour work week and the ability to work flexible hours.</li><li>4 weeks of paid vacation per year, prorated based on FTE equivalence, plus paid office closure from December 27 to 31.</li><li>Extensive health, dental and wellness coverage for staff and their dependents.</li><li>Paid sick days, and additional time off for personal and care responsibilities.</li><li>Pension plan contributions.</li><li>Caring, compassionate and supportive work environment that recognizes that work is one of the many responsibilities we have to prioritize in our lives.</li><li>Regular opportunities for all staff across Canada to meet – in person and virtually – to learn, connect and grow as a team!</li></ul>** MUST be eligible to work in Canada **&nbsp;We recognize that structural barriers shape experiences and job qualifications.&nbsp;If you don’t see yourself reflected in every job requirement listed in the posting above, we still encourage you to apply!As an organization and as individuals, we stand against all systems of oppression, violence, and hate. We stand for justice, equity, diversity, inclusion (JEDI) and decolonization within our organization and society at large, guided by our&nbsp;<a href="https://www.oxfam.ca/landing-page/our-vision-on-anti-racism-jedi-and-decolonization/" target="_blank">Anti-Racism and Anti-Oppression Principles (ARAO)</a>, our&nbsp;<a href="https://www.oxfam.ca/publication/oxfam-canadas-feminist-principles/" target="_blank">Feminist Principles</a>, and our&nbsp;six core values:&nbsp;Equality, Empowerment, Solidarity, Inclusiveness, Accountability, and Courage.&nbsp;Our&nbsp;<a href="https://www.oxfam.ca/wp-content/uploads/2021/04/Oxfam-Canada-Strategic-Framework-2021-2025-Final.pdf" target="_blank">Strategic Framework 2021-2025</a>&nbsp;has a commitment to grow as a feminist, diverse and inclusive organization. To that end, we have created an&nbsp;<a href="https://issuu.com/oxfamca/docs/oxfam_canada_anti-racism_jedi_and_decolonization_s" target="_blank">Anti-Racism, JEDI and Decolonization Strategy 2023-2025</a>&nbsp;with a vision to&nbsp;become a more just, inclusive and equitable organization, unbound by the oppressive systems of racism, white supremacy, patriarchy and the legacy of colonialism that have fueled global poverty and inequality.We prioritize creating a compassionate, inclusive workplace where everyone feels valued and connected. We are especially eager to hear from&nbsp;women and gender non-conforming individuals, Indigenous peoples, Black and racialized communities, 2SLGBTQI+ individuals, persons with disabilities, immigrants to Canada, and others from underrepresented groups.If you require adaptive measures during any stage of the recruitment process, please notify us at&nbsp;<a href="mailto:CAN-FA-Accommodation@oxfam.ca" target="_blank">CAN-FA-Accommodation@oxfam.ca</a> &nbsp;or&nbsp;(613) 237-5236. We are committed to providing accommodations to meet your needs.&nbsp;Oxfam Canada has an accommodation policy for persons with disabilities. The job posting is available in alternate formats.Important Note:&nbsp;Offers of employment are conditional upon signing our code of conduct, satisfactory references, and any required screening checks. At Oxfam Canada, we place a high priority on ensuring that only individuals who share and demonstrate our values join our team.For additional career opportunities, visit&nbsp;<a href="https://oxfam.ca/employment-opportunities" target="_blank">oxfam.ca/employment-opportunities</a>. Please note that we do not offer internships or overseas volunteer placements.We welcome you to join our movement – sign up for news and updates today.We thank all those who apply, however, only those selected for an interview will be contacted.&nbsp;

Oxfam Canada

Manager, Information Technology and Operations (IT/O)

Supervisor – Interprofessional 

Healthcare Providers 


Date Posted: July 8, 2025 Location: 2398 Yonge Street 
(Yonge and Eglinton); 
Other sites as required 

Department: Health Services Position Status: Regular Full-Time 
Hours of Work: 35 hours weekly FTE Status: 1.0 
Weekend Shifts 
Required: 

None Weekday Shifts 
Required: 

Days 

Salary Range: $75,000 Statutory Holidays 
Required: 

None 

Union Status: Non-union Benefit Entitlement: Benefits and HOOPP 
 


About Us: 

Vibrant Community Health (“Vibrant”) is driven by a strong commitment to community and a 

client-centred approach that aims to improve the quality of life and health outcomes for 

individuals living in North Toronto, especially those who are vulnerable and face complex 

challenges and systemic barriers to care such as individuals living with physical disabilities, 

social isolation, members of racialized communities and older adults. 

Located in a restored, accessible heritage building at the heart of Yonge &amp; Eglinton, Vibrant 

offers a welcoming and inclusive workplace where your work has purpose and your impact is 

felt throughout the community. â¯ 

Position Overview: 

Reporting to the Manager, Health Services, the Supervisor is responsible for coordination 

and oversight of the interprofessional healthcare providers to ensure high-quality, client-

centred, integrated, and responsive health services programs services in alignment with 

Vibrant Community Health’s mission, vision, goals and values. The Supervisor will work 

Interdependently with the Clinical Administrative Supervisor and Health Services Manager to 

ensure effective client flow. 

In this role, you would contribute to an integrated team-based model focused on creating 

impactful care pathways and setting new standards in patient care. You will be pivotal in 

fostering an inclusive healthcare setting where equity-deserving people living with physical 

disabilities or other complex health issues experience the highest quality access to care. By 

joining us, you will be part of a continually improving, supportive, and collaborative 

ecosystem that prioritizes clinical professional growth and development. Together, we aim to 

address our community's healthcare needs and advocate for systemic changes that promote 

health equity and inclusivity. 

Summary of Duties: 


 • Provides supervision, direction, oversight and support for the service delivery 

activities of the interprofessional healthcare team ensuring an integrated, 

collaborative client-centred approach 

 • Sets clear goals for the teams in alignment with medical directives, organizational 

priorities and funder expectations and leads by example to engage the team to 

achieve goals 

 • In collaboration with teams, identifies gaps in service and presents recommendations 

to address these gaps 

 • Leads the development of adequate staffing levels and schedules to ensure 

maximization of service delivery 

 • Monitors eligibility and priority criteria to support timely access of programs and 

services to clients; makes recommendations to improve access. 

 • Support the manager to resolve escalated staffing or client issues. 

 • Participates in the development, implementation, monitoring and evaluating program 

and service delivery and key performance indicators to inform business and service 

improvement opportunities. 

 • Coordinates the maintenance of clinical office equipment, and medical supplies and 

inventory including the purchasing and procurement and management of external 

suppliers/vendors. 

 • Instructs staff on safe work procedures, occupational health and safety policies and 

requirements to ensure the safety of staff and clients and monitors compliance. 

 • Supports the development and implementation strategies and initiatives to promote a 

safe work environment including training, communications and increasing 

awareness. 

 • Review and ensure that the allied health team is adhering to clinical documentation 

practices and provide feedback to address gaps. 


Qualifications/Skills: 

 • Minimum 2 years of progressive responsibility in a leadership position at the 

management level in a community-based health care or non-profit environment 

 • Degree in public health, health administration or a related field, or equivalent 

combination of education and experience 

 • Experience managing interdisciplinary teams 

 • Experience working in a unionized environment. 

 • Working knowledge of clinical evidence-based practices and health promotion, illness 

prevention and wellness models in a community setting. 


Please click the link below to apply: 

<a href="https://vibrantcommunityhealth.ca/supervisor-interprofessional-healthcare-providers" target="_blank">https://vibrantcommunityhealth.ca/supervisor-interprofessional-healthca…</a> 

We sincerely thank all applicants; however, only those selected for an interview will be 

contacted. 

Vibrant Community Health is committed to following the principles of dignity, independence, 

and equal opportunity in the delivering of its goods and services and fostering an inclusive 

<a href="https://vibrantcommunityhealth.ca/supervisor-interprofessional-healthcare-providers" target="_blank">https://vibrantcommunityhealth.ca/supervisor-interprofessional-healthcare-providers</a>

environment for our clients, volunteers, and staff. We welcome and encourage applications 

from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, 

women, LGBTQ2S persons, and others with the skills and knowledge to productively engage 

with diverse communities. 

Vibrant Community Health is committed to providing accessible employment practices that 

are compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require 

accommodation to participate in the hiring process, please contact <a href="mailto:careers@vibrantch.ca" target="_blank">careers@vibrantch.ca</a>. 


<a href="mailto:careers@vibrantch.ca" target="_blank">mailto:careers@vibrantch.ca</a>

Vibrant Community Health

Supervisor - Interprofessional Healthcare Providers

Shelter Supervisor near Yonge Street &amp; Finch Ave Mission Statement: Homes First Society develops and provides affordable, stable housing and support services to break the cycle of homelessness for people with the fewest housing options. Position type:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full time, Permanent Location:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; near Yonge St and Finch Ave E Hours of work:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wednesday to Sunday, 8am-4pm Start date:&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ASAP Submit Resume to: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <a href="mailto:ramya.rengaraman@homesfirst.on.ca" target="_blank">ramya.rengaraman@homesfirst.on.ca</a> APPLICANTS MUST QUOTE “SS-W" Job Responsibilities:<ul><li>Support and supervise a unionized workforce within the context of the Collective Agreement.</li><li>Ability to communicate and assign job responsibilities and duties to frontline staff</li><li>Foster effective teamwork and a positive work environment by supporting staff development through guidance, motivation and training</li><li>Apply and assist in verbal de-escalation and crisis prevention strategies to effectively manage and defuse high-tension and potentially volatile situations</li><li>Contribute to staff support following serious incidents by raising awareness of available resources and promoting workplace wellness</li><li>Provide guidance and support to frontline shelter staff and community partners in accordance with Toronto Shelter Standards and Homes First policies and procedures.</li><li>Ability to work effectively with clients, community agencies, general public and/or staff to address service inquiries, request for information, and complaints.</li><li>Ensure appropriate records and controls are maintained with administration of transportation supports and managing shelter supply inventory.</li><li>Help support the implementation of program changes focused on the optimization and continuous improvement of the performances and practices related to shelter service delivery</li><li>Manage employee performance and perform necessary administrative duties such as vacation planning, timekeeping, performance reviews, etc.</li><li>Ensure effective communications with other departments within Homes First Society as well as with external agencies</li><li>Support with data collection, evaluation, and development</li><li>Ensure that all reports and documentation is completed to agency and Shelter Standards</li><li>Be able to work outside work hours when required</li><li>Willing and able to participate in a rotating 24-hour on-call schedule and provide appropriate support to the calling site</li><li>Other duties as required</li></ul>Qualifications:<ul><li>Post-secondary education in related field or equivalent in education and experience</li><li>At least 3 years’ experience working with people who are homeless, under-housed and dealing with addictions and mental illness.</li><li>At least 1 years’ experience supervising unionized staff.</li><li>Ability to work effectively in a collaborative team environment</li><li>Excellent communication, customer service and time management skills</li><li>Demonstrated interpersonal, decision making, conflict management, critical thinking, and organizational skills</li><li>Knowledge of relevant laws, standards and guidelines; including the Toronto Shelter Standards</li><li>Familiarity of the Employment Standards Act, Occupational Health and Safety, Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), and Personal Health Information Protection Act (PHIPA).</li><li>Demonstrated ability to work with 2SLGBTQ+ communities including demonstrated experience integrating anti-racism, anti-oppression and intersectional values and principles into daily practice</li><li>Ability to be self-directed, work independently and manage a varied workload.</li><li>Certificates in First Aid, CPR, Crisis Prevention and Intervention an asset</li><li>Certificate of Completion of Homelessness Learning Hub’s Harm Reduction for the Homelessness Sector considered an asset </li><li>Demonstrated experience working with refugees and newcomers</li></ul>Working in an environment where there may be smoke is required. The successful applicant must provide a criminal record check that is satisfactory to Homes First Society. Homes First Society is an equal opportunity employer Accommodation Homes First is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.Please send your resume and cover letter to&nbsp;<a href="mailto:ramya.rengaraman@homesfirst.on.ca" target="_blank">ramya.rengaraman@homesfirst.on.ca</a>

Homes First

Shelter Supervisor near Yonge Street & Finch Ave (SS-WW)

We are the Heart of the East! Michael Garron Hospital (MGH), a division of Toronto East Health Network 
and a proud member of the East Toronto Health Partners, is an award-winning and vibrant 450-bed 
community teaching hospital serving one of Canada’s most diverse communities. For more than 95 
years, we have delivered high-quality, patient-centered healthcare services to more than 400,000 people 
in 22 distinct neighbourhoods. Recognized as a leader in workplace wellness and offering a quality work 
environment focused on learning and development, MGH invests in people to meet their professional 
goals and to reach their personal best. 
 
It is an exciting time to be joining our team as we have opened our new eight-storey Ken and Marilyn 
Thomson Patient Care Centre, a transformational project that will forever change the hospital and the 
care it provides to our community in keeping with our strategic vision of Integrated Care. Bold Impact. 


Currently we have an exciting opportunity for an individual who wants to advance their career as a 
 

Supervisor- Withdrawal Management Services, Community Outreach &amp; 
Mobile Crisis Intervention Specialist 

Permanent Full-Time 
 

Position Overview: 
 
Michael Garron Hospital operates several services that operate offsite in East Toronto: 
- Women’s Withdrawal Management Services (989 Danforth Ave.) 
- Men’s Withdrawal Management Services (985 Danforth Ave. 
- Community Outreach Services (671 Danforth) 
- Mobile Crisis Intervention Team 
 
These facilities provide supports individuals that are impacted by serious mental health concerns, 
many with concurrent disorders, and their families. WMS provides compassionate and culturally 
competent spaces for healing and respite for individuals aged 16 and older who are in an acute state 
of intoxication or withdrawal from alcohol or other substances. The team at COS is comprised of the 
Reach team, the Community, School &amp; Family Outreach Program and COMPASS, the Assertive 
Community Treatment Team (ACTT). COS is a community-based mental health program providing 
interdisciplinary care using a flexible, responsive approach to ensure individual’s needs are met in a 
timely, client-centred manner and with minimal barriers to access. 
 
Both our Women’s Withdrawal Management Services and Men’s Withdrawal Management Services 
are open 24/7. They are open to individuals who self-refer or who are referred by a clinician or 
member of the community. 
 
The ideal candidate is committed to providing high quality, evidence-based care in a fast paced and 
developing clinical environment where roles and responsibilities are continually evolving to better 
meet the needs of our clients. Reporting to the Manager, the Supervisor functions as an active 
member of the inter-professional leadership team and work closely with the Management and 
Administrative teams to provide supervisory leadership to ensure care is delivered using a health 
equity lens and according to best practice, relevant College requirements as well as applicable 
program standards. Monitoring and supporting optimal care through regular supervision, the 
Supervisor offers leadership, mentorship, training and education opportunities for all members of the 
team. 
 
This position will be required to work across multiple sites and may include some evening/weekend 
and on-call work. 
 
Primary Responsibilities: 
- Oversee and support daily operations of the respective program sites, including scheduling of staff 
and management of onsite resources/ supplies. 
- Ensure adequate staffing coverage at all program sites, including scheduling of staff and responding 
to emergent needs. 
- Lead, support and facilitate team huddles/discussions and care planning to ensure optimal team 
functioning and the provision of high quality, interdisciplinary care that aligns with current best 
practices in substance use and mental health care. 
- Collaborate with team members to develop, monitor, review and evaluate comprehensive, client 
centered, individualized care plans. 
- In collaboration with the program Manager, develop and implement strategies to support optimal 
team functioning to ensure excellence in inter-professional care and a positive work environment. 
- Direct and coordinate the seamless flow of clients within and across programs including intake, 
admission, assessment, referrals and discharge. 
- Collaborate with the programs and services of the East Toronto Health Partners to facilitate timely, 
relevant and person-centered services for individuals impacted by addictions/substance use and 
mental health. 
- Ensure program sites operate in accordance with all health and safety requirements and offer a safe, 
inclusive, respectful and welcoming space for clients. 
- In collaboration with the respective Manager, participate in all aspects of program staffing, including 
recruitment, supervision, orientation, evaluation and performance management. 


- Monitor the reporting of program incidents using a quality improvement lens to minimize risks and to 
identify opportunities for improved service delivery and care. 
- Respond to community concerns and complaints in collaboration/consultation with respective 
Manager. 
- Participate in the collective bargaining process, grievance procedures, and other committees as a 
member of management team. 
- Conduct regular meetings with individual staff to review their work with clients, assess clinical 
performance, address challenges and provide support/feedback. 
- Oversee completion of all required documentation in a timely manner and ensure it meets all 
organizational, legislative, and professional requirements where appropriate. 
- Work with Manager(s) to develop and implement a quality improvement workplan to ensure program 
adherence to relevant standards. 
- Develop, maintain, review and revise program policies as necessary. 
- Foster positive relationships with relevant community partners and organizations to respond to 
emerging community needs and to support an integrated, comprehensive approach to client care. 
- Ensure programs meet targets and benchmarks in accordance with funder and organization 
requirements. 
- Create a climate of continuous learning and professional development, including the identification 
and coordination of team-based training opportunities. 
- Share On-Call responsibilities. 
 
 
Secondary Responsibilities: 
- Represents the department on hospital committees and represents the hospital on community-based 
committees. 
- Knowledgeable about the Standards of Practice of many disciplines. 
- Create and maintain a safe and healthy work environment. 
- Support a culture of innovation by embracing diversity, creativity, change and dialogue. 
- Model a willingness to be open and receptive to new ideas and ways of doing things. 
 
Education: 
- University degree in a health care related field required, Bachelor of Science in Nursing strongly 
preferred. 
- Current registration with respective College, i.e. College of Nurses of Ontario. 
- Demonstrated knowledge of all relevant legislation, including the Mental Health Act and PHIPA. 
- Demonstrated knowledge/training in program management, team leadership and clinical 
supervision. 
- Advanced training/diploma in Addictions and Mental Health from an accredited College an asset. 
- Advanced training/knowledge in arrange of therapeutic modalities and approaches to substance use 
and mental health, crisis prevention/intervention, harm reduction principles, strength-based, trauma-
informed and anti-oppressive practice an asset. 
 
Qualifications/Experience: 
- Minimum five (5) years experience working with adults living with mental health and substances use 
challenges in a community or hospital-based setting. 
- Minimum three (3) years experience in a clinical leadership/management role. 
- Experience working in Withdrawal Management Services is a strong asset. 
- Demonstrated experience in previous program development, administrative and supervisory 
experience. 
- Experience working with adults living with substance use/addictions and concurrent disorders. 
- Proven expertise in evidence-based therapeutic approaches to substance use that are client-
centered and strength-based, from harm reduction to abstinence-based models. 
- Experience preventing and responding to crises. 
- Demonstrated competency and experience working with diverse communities using a health equity 
lens. 
- Demonstrated ability to liaise effectively and operate collaboratively with community and hospital-
based stakeholders. 
- Sound knowledge and experience working with adults with histories of trauma, abuse, self-harm 
and/or suicidal behaviour. 
- Required Knowledge of the Mental Health Act and other relevant legislation related to substance 
use/addictions. 
- Strong ability to work/lead in an interprofessional team environment. 
- Willing and capable of making time-sensitive decisions to ensure the safe operations of all program 
sites. 
- Strong oral and written communication skills. 
- Excellent interpersonal skills including conflict management and de-escalation techniques. 
-Proficiency in the use of computer technology and various software applications. 
- Good work and attendance record required. 
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) 
[formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the 
Occupational Health and Safety Act of Ontario. 
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff 
safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH. 
- All employees are accountable for protecting the psychological health and safety of themselves and 
their co-workers through adherence to MGH's policies and practices. 
 


If you are ready to join MGH, please visit our Careers page at <a href="http://www.tehn.ca" target="_blank">www.tehn.ca</a> &gt; Careers &gt; Career Opportunities &gt; JOB 
NUMBER: J0525-1031 to apply to the role 

 
Disclaimer: Please note that we will be reviewing candidates as submitted, and therefore, early applications are 

encouraged. 
 

Michael Garron Hospital (MGH) champions accessibility, diversity and equal opportunity through the creation of an 
inclusive and diverse work environment. At Michael Garron Hospital, we strive to be an equitable and inclusive employer. 
We encourage candidates from Black, First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, people of 
colour, women, people with disabilities and individuals who identify with the diverse communities that we serve, to join 
the MGH team. 
 
Through our values of Compassion, Respect, Integrity, Inclusion and Courage, Michael Garron Hospital is committed to 
providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act 
(AODA) and Ontario Human Rights Code (OHRC). Should you require an accommodation at any stage of the recruitment 
process, please let us know how we can work with you to meet your needs. 
 
We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

 
Integrated Care. Bold Impact. 

<a href="http://www.tehn.ca/" target="_blank">http://www.tehn.ca/</a>
<a href="http://clients.njoyn.com/CL3/xweb/xweb.asp?clid=55587&amp;page=jobdetails&amp;jobid=J0525-1031&amp;BRID=EX319114&amp;SBDID=1&amp;LANG=1" target="_blank">http://clients.njoyn.com/CL3/xweb/xweb.asp?clid=55587&amp;page=jobdetails&amp;jobid=J0525-1031&amp;BRID=EX319114&amp;SBDID=1&amp;LANG=1</a>

Michael Garron Hospital

Supervisor- Withdrawal Management Services, Community Outreach &  Mobile Crisis Intervention Specialist

Guelph-Wellington Women in CrisisPO Box 1451, Guelph, ON N1H 6N9Phone: 519-836-1110Fax: 519-836-1979<a href="http://www.gwwomenincrisis.org" target="_blank">www.gwwomenincrisis.org</a>You don’t have to be hit to be hurt.&nbsp; • You don’t have to leave to get help.&nbsp; • You don’t have to be in crisis to call.Guelph-Wellington Women in CrisisPO Box 1451, Guelph, ON N1H 6N9T: 519-836-1110 F: 519-836-1979Crisis Line: 519-836-5710/1-800-265-7233<a href="http://www.gwwomenincrisis.org" target="_blank">www.gwwomenincrisis.org</a>Marianne’s Place24-hour Crisis LineSexual Assault CentreVolunteer ProgramAnti-Human Trafficking Support ProgramRural Women’s Support ProgramTransitional &amp; Housing Support ProgramPublic EducationFamily Court Support ProgramJOB POSTINGGuelph-Wellington Women in Crisis (G-W WIC) is a diverse, inclusive, feminist community-based organization providing safety, advocacy, prevention, education, and support for women and gender-diverse people impactedby violence.Marianne’s Place is seeking a full-time permanent Shelter Supervisor 40 hours a week; schedule is Wednesday to Sunday 1-9 pmPrimary Role: To provide support to the Shelter Manager, the Shelter Program and the Crisis Line program. Responsibilities include: • Provide supervision, performance feedback, direction &amp; support to shelter staff, students and volunteers. • Provide support and leadership in problem solving, conflict management and resolution. • Address and resolve client complaints. • Support the overall Shelter operations and Service delivery • Oversee the crisis lines operation, including review, analysis, direction, training &amp; reporting. • Provide leadership &amp; direction on case management and shelter programming • Assist with recruitment, hiring, training, and orientation of staff, students and volunteers. • Act as an advocate and resource person on behalf of the shelter and G-W WIC • Complete and submit reports, maintain records and confidentiality • Provide on-call support • Ensure compliance with Occupational Health and Safety Act, G-W WIC policies and procedures, Collective Agreement and other relevant legislation.Requisite skills, abilities and qualifications: • Minimum Bachelor of Social Work; Human Services Management or equivalent. • Minimum 3 years of supervisory and leadership experience • Minimum 3 years experience in the Gender Based Violence field - shelter experience preferred • Excellent interpersonal; communication; crisis management and conflict resolution skills • Solid experience managing and supervising staff; ideally in a unionized environment • Strong administration; computer; organizational and time management skills. • Knowledge of rural culture and community resources. • Demonstrated experience and commitment to Feminist intersectional leadership, Trauma informed care, and Harm reduction principles. • Ability to effectively take direction and work independently • Previous experience working with diverse staff team. • Experience managing facility issues and security concerns • Driver’s license and access to a reliable vehicle is an asset. • Be familiar with OHSA and Employment Standards legislation. • Current Standard First Aid, CPR and Vulnerable Sector Check.Closing Date: Monday September 1, 2025 send your application to <a href="mailto:christine@gwwomenincrisis.org" target="_blank">christine@gwwomenincrisis.org</a>If you require an accommodation under the Ontario Human Rights Code in order to participate in the recruitment process, please contact Christine Wilson.Guelph-Wellington Women in Crisis (G-W WIC) is committed to fairness, equity, and inclusion. In keeping with these principles, we encourage applications from women and gender diverse people who may also identify as Indigenous, Black, racialized, economically marginalized, immigrant, disabled, and/or members of the 2SLGBTQQIA+.We thank all applicants for their interest; however, only applicants selected for an interview will be contacted. No telephone calls or other enquiries please.<a href="mailto:christine@gwwomenincrisis.org" target="_blank">mailto:christine@gwwomenincrisis.org</a>Please send your resume and cover letter to chritine wilson at <a href="mailto:christine@gwwomenincrisis.org" target="_blank">christine@gwwomenincrisis.org</a> &nbsp;

Guelph-Wellington Women in Crisis

Shelter Supervisor

EFry Hope and Help provides trauma-informed, inclusive and gender-responsive programs and services to support women and girls at risk or involved in the legal system in building stable lives We are recruiting a Full time Director of Client Services.&nbsp; Responsible for overseeing and managing programs ensuring high quality client care, compliance, and efficient operations. Key duties include developing and implementing program policies and procedures, providing guidance to staff, managing budgets, and ensuring adherence to regulatory and contract requirements, and quality service delivery. Reporting directly to the Executive Director, the Programs Director oversees the program development and implementation, quality assurance and compliance, monitoring and reporting program outcomes and performance data, stakeholder engagement and collaboration with internal and external partners to foster innovation for the development and implementation of primary care core services and care pathways. KEY RESPONSIBILITIES: Leadership<ul><li>Provide leadership and guidance ensuring high quality client service and care.</li><li>Remain current with best practices, research, and evidence-based treatment modalities to drive continuous improvement in services.</li><li>Evaluate service, recommending modifications or alternative approaches where appropriate.</li></ul> Oversight<ul><li>Ensure compliance with regulatory standards, ethical guidelines, and legal requirements for service.</li><li>Review and evaluate service delivery for the quality of care and adherence to best practices.</li><li>Collaborate with department managers regarding outcome measures and performance indicators.</li></ul> Policy and Procedure Development<ul><li>Contribute to policy development, review, and revision of policies, procedures, and protocols related.</li><li>Ensure policies and procedures are evidence-based, up to date, and align with client best practices.</li><li>Promote adherence to policies and procedures through regular communication.</li></ul> Collaboration and Consultation<ul><li>Collaborate with external organizations, community resources, and health care professionals to enhance client care, referral networks, and community partnerships.</li><li>Participate in meetings to represent EFry and facilitate coordinated and holistic client care.</li></ul> QUALIFICATIONS:<ul><li>University Degree in Health Service Administration, Social Sciences or regulated health professional with current registration in Ontario. Master’s degree preferred.</li><li>Minimum 7 years’ experience.</li><li>Skilled leader and communicator with proven record of building and developing teams to achieve established goals and performance metrics.</li><li>Strong knowledge of resident-centred care practices and passionate for building a supportive, inclusive team.</li><li>Experience in successful collaboration and committee work with professionals, system partners, and community agencies across the continuum of care.</li><li>Demonstrated leadership in the effective implementation of change management initiatives in complex systems and operating environments.</li><li>Exceptional organizational and communication skills.</li><li>Model a working environment based on mutual trust, respect, and understanding and support; leads constructive, timely conflict resolution when necessary.</li><li>Proficient skills in Microsoft Office applications, and experience with electronic client records (ECR) systems.</li></ul> MANDATORY JOB REQUIREMENTS:<ul><li>Standard First Aid / CPR certification.</li><li>Evidence of COVID-19 vaccination status.</li><li>Evidence of a Tuberculosis Test and compliance with the TB Control Program.</li><li>Satisfactory Criminal Record Review (Vulnerable Sector Search).</li><li>Doctors note of fitness to perform the duties of the job.</li><li>Valid Ontario driver’s license, with satisfactory driving record.</li></ul> EFry Hope and Healing for Women is an equal opportunity employer and is committed to building a diverse workforce representative of those we serve. We strongly encourage applicants that represent those we serve and welcome applicants with non-traditional educational backgrounds and field experience. We are committed to a selection process and work environment that is inclusive and barrier-free. We encourage applicants to self-identify if they wish to do so. &nbsp;Interested candidates must submit a cover letter and resume to <a href="mailto:hr@efryhope.com" target="_blank">hr@efryhope.com</a>&nbsp;with the posting #FY25-ADM in the subject line.&nbsp;&nbsp;

10 Supervision / Team Leader Contract - Full Time Jobs