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Gerstein Crisis Centre provides a range of community based, 24/7 crisis services to individuals 16+ in the City of Toronto. The spectrum of services include, 24/7 Crisis line, Mobile Crisis Visits in the community, Short Term Crisis Beds, Mental Health and Justice Crisis Beds, Concurrent/Substance Use Crisis Team, Toronto Community Crisis Service mobile first response, Follow up Support and an extensive network of collaborations and partnerships to meet people where they are and connect them to the services they need. We centre the voices of people with lived experience and equity in the work we do and take a strength's based, harm reduction, trauma informed approach.Job Summary:&nbsp;The Community Crisis Intervention Worker (CCIW) Relief will work across all GCC services and initiatives, providing crisis intervention, assessment, crisis management and follow up services to individuals in the community who are experiencing mental health and/or substance use crisis and are not currently in need of Emergency Services.Successful applicants will have:<ul><li>Availability 7 days a week</li><li>At least 5 years experience providing community-based crisis intervention, mental health, and addictions services strong assessment skills, including but not limited to, suicide risk assessment.</li><li>An extensive knowledge of community supports available in the City of Toronto experience with the mental health, criminal justice and shelter systems.</li><li>A solid understanding of Harm Reduction and Recovery philosophies.</li><li>Demonstrated capability to be flexible and to work under pressure excellent interpersonal, written and verbal communication skills.</li><li>Proficiency in English with additional language(s) considered an asset computer proficiency within a Windows environment.</li></ul>Please note:<ul><li>The position involves shift work which includes days, afternoons, overnights and weekends.</li><li>The position includes some light housekeeping and cooking.</li><li>Successful candidates for this position will require a satisfactory Police Records Check/Vulnerable Sector Screening.</li><li>Individuals with lived experience, members of racialized communities and members of Indigenous communities are encouraged to apply.</li></ul>Gerstein Crisis Centre is committed to equity in employment and to upholding the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act 2005 (AODA) in all its practices and policies. We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process. If you are a person who requires accommodation under the OHRC or AODA during the hiring process, please request in writing to <a href="mailto:admin@gersteincentre.org" target="_blank">admin@gersteincentre.org</a>.We thank all applicants, but will contact only those selected to be interviewed.

Gerstein Crisis Centre

Community Crisis Intervention Worker - Relie

Part Time Community Support Counsellor (CSC) 

(for Church Community) (15 to 20 hours a week estimated) 

We are searching for a candidate to provide practical, emotional, counseling support to our 

values-based community, both in-person and online. The successful candidate will participate in, 

and provide leadership during, our Sunday gatherings and weekly programs, and will work with 

a new nontraditional leadership team to foster partnerships within the larger community. We 

strive to be an inclusive community that seeks to live fully, care deeply and make a difference. 

We share our values of love and caring for each other, and within our global community. 

 Sunday Gathering Co-Leadership responsibilities 

 • Lead “pastoral” aspects of our Sunday service, being mindful of balancing our in- person and 
online membership. 

 • Prepare for and lead 2-4 themed talks each year, to be presented during scheduled Sunday 
gatherings - related to Caring and Connection topics. 


Programs and Partnerships 

 • Liaise with the Executive Director and staff, and attend staff meetings. 
 • Be the point of contact for others within the community to bring care concerns about 

members in the community. 

 • Visit community members and/or their families as needed - in person or via Zoom. 
 • Potentially train community members for volunteer positions that relate to visitation and 

wellness support. 

 • Identify the need for programming that targets specific emotional, psychological and 
relational care concerns e.g., social connection through a weekly coffee hour. 

 • Lead weekly programming related to care and connection. 
 • Support volunteers who lead programs/initiatives related to care and connection (e.g. Crafty 

Afternoons, Men’s Group, Labyrinth, Dinner with Friends, Outreach). 

 • Create personal connections (find out interests, offer options of areas to connect/join within 
the community) while building rapport that allows for pastoral care needs to be shared (i.e., 

listening, identifying needs). Invite feedback from newcomers about their personal 

experience of connecting with WHU. 


QUALIFICATIONS 

 • A variety of relevant professional backgrounds and experiences will be considered, such as 
candidates with backgrounds in Social Work, Nursing, Psychology, Pastoral Care, 

Counselling, etc. 

 • We are looking for a skilled and caring individual with experience in dealing with a primarily 
older population. 

 • Demonstrates excellence in group facilitation skills. 
 • Experience working with the broader community, its leaders, and programs, particularly as it 

relates to Community Outreach initiatives. 


 • Able to build and support volunteer teams. 
 • Knowledge of not-for-profit organization models would be an asset. 
 • Attuned to diversity, equity and inclusion. 
 

SALARY: Commensurate with experience and qualifications as recommended by the United 

Church of Canada and Ontario professional colleges. 

LOCATION: South East Scarborough ON 

Please send your resume and cover letter to <a href="mailto:carecoordinator.westhill@gmail.com" target="_blank">carecoordinator.westhill@gmail.com</a> 


<a href="mailto:carecoordinator.westhill@gmail.com" target="_blank">mailto:carecoordinator.westhill@gmail.com</a>

West Hill United Church

Part Time Community Support Counsellor

POSITION: Gender Based Violence CoordinatorREPORTS TO: Community &amp; Family Services ManagerWORK HOURS: 35 hours per week&nbsp;RATE OF PAY: &nbsp;$30 per hourEMPLOYMENT TERM: 2 year contract&nbsp;Dixie Bloor Neighbourhood Centre (DBNC) is a leading, inclusive, welcoming, proactive, community-inspired agency. It is the organization that the community chooses because it meets their diverse and changing needs through empowerment, partnerships, active listening, engagement, and leadership.&nbsp;DEI Statement:&nbsp;We uphold and advance principles of diversity, equity and inclusion across the organization – every individual that engages with DBNC feels that their diverse perspectives, experiences and cultures are valued. Safe spaces and opportunities are created for all to voice their thoughts respectfully, to learn and develop a deeper understanding of one another.&nbsp;JOB SUMMARY:The Gender Based Violence Coordinator will lead and oversee the development of networks/ partnerships and develop internal capacity to advance GBV work within the organization and the community. The coordinator will develop educational materials and a toolkit that will be available to all DBNC employees. A central component of the GBV Coordinator role at DBNC is to strengthen the organization’s internal capacity to respond effectively to gender-based violence using a community development, feminist, and anti-oppression framework. In addition to supporting individuals in their journey to choose a life free from violence, the Coordinator will utilize a broad, holistic approach that integrates self-development, self-care, health, and well-being, as well as supporting their economic empowerment.DUTIES AND RESPONSIBILITIES:<ul><li>Provide on-site assistance to people who have been victims of violence, and refer and direct them to appropriate resources.</li><li>Oversee and ensure the implementation of programs to address and reduce gender-based violence through prevention, support and education.</li><li>Develop training curricula, educational materials and tools for educational groups to assist bolstering skills to prevent and respond to violence and harassment.</li><li>Develop and organize support groups, talking circles and one on one support for victims of gender-based violence.</li><li>Build and maintain relationships with organizations, communities, and key stakeholders to ensure effective planning and delivery of training.</li><li>Demonstrate cultural, spiritual, sexual, and gender sensitivity, respecting clients’ rights, and individual identities.</li><li>Write reports with the ability to keep detailed records, and deliver stats in a timely manner.</li><li>Ability to coordinate and supervise volunteers and placement students.</li></ul>QUALIFICATIONS:<ul><li>Registered Social Worker in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).</li><li>3-5 years of experience in coordination and Gender Based Violence related work.</li><li>Knowledge and/or experience of the dynamics of the spectrum of violence, including domestic violence, sexual assault and sexual harassment.</li><li>Knowledge and skills necessary for working from a trauma-informed perspective, including an understanding of intergenerational trauma and impacts of trauma on individuals, workplaces, and communities.</li><li>Experience in crisis intervention and prevention.</li><li>Able to work collaboratively with other staff, family and with external service providers.</li><li>Sound knowledge of gender-based violence services and resources around Ontario and able to establish and maintain positive and collaborative relationships with agencies and resources.</li><li>Superior interpersonal skills, able to interact with all levels in a professional, positive manner, able to build trusting relationships and be a team player.</li><li>Able to multi-task, manage and meet deadlines and adapt easily to change.</li><li>Sensitivity to people from different socio-economic backgrounds.</li><li>Excellent written and verbal communication skills.</li></ul>DBNC thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) will be required to undergo a vulnerable sector screening as a part of the final step in the hiring process.DBNC is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and DBNC Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known. We welcome applications from all qualified persons.Personal information provided through the DBNC recruitment, selection, and onboarding process is necessary for the proper administration of this recruitment process for employment and volunteer positions with DBNC. Personal information is protected from disclosure pursuant to PIPEDA (Personal Information Protection and Electronic Documents Act).Interested applicants should submit a resume quoting reference number: 025-043 By October 10th, 2025Human Resources DepartmentDixie Bloor Neighbourhood Centre3650 Dixie Rd. Suite 103, Mississauga, ON L4Y 3V9Email: <a href="mailto:priyankas@dixiebloor.ca" target="_blank">priyankas@dixiebloor.ca</a>&nbsp;<a href="mailto:mahers@dixiebloor.ca" target="_blank">mahers@dixiebloor.ca</a>We thank all applicants, but only those selected for an interview will be contacted.Dixie Bloor Neighbourhood Centre is an equal-opportunity employer.

DBNC

Gender Based Violence Coordinator

YOUTH ASSISTING YOUTH IS GROWING!!!Girls Empowerment Program CoordinatorYouth Assisting Youth is seeking a Girls Empowerment Program Coordinator for our Girls Empowerment Program.&nbsp; We are looking for an enthusiastic self-starter with a proven background in developing and facilitating Girls programming.&nbsp; The successful applicant will coordinate and facilitate an after-school and/or virtual program for Girls only in the Toronto and York Region communities.&nbsp;The position responsibilities include: to successfully initiate, promote, coordinate, facilitate and evaluate revolving 8-10 week Girls Empowerment Program sessions that each feature the following structured components: Gender-Based Violence, Gender Stereotypes, Bullying, Health &amp; Fitness, Mindfulness, Healthy/Unhealthy Relationships; Diversity, Being a Leader, Substance Abuse, Self-Image, Social Media Literacy and Violence &amp; Abuse. The project includes group discussions, recreational and arts-based activities.&nbsp; RESPONSIBILITIES:<ul><li>Initiate, organize, coordinate,&nbsp;facilitate,&nbsp;operate&nbsp;and evaluate&nbsp;the Girls Only Program </li><li>Liaise with local Toronto organizations and community partners for the purposes of outreach and collaboration</li><li>Design and produce promotional and outreach materials</li><li>Identify and screen potential female youth participants and volunteers</li><li>Provide direct leadership to all participants that are registered for the program</li><li>Have the knowledge, skill and proven experience to facilitate discussions on the workshop topics listed above, including Gender Based Violence and empowerment programs</li><li>Research and confirm additional workshop guest speakers</li><li>Coordinate and facilitate workshop presentations</li><li>Conduct comprehensive program evaluations which will include progress reports, assessment surveys and questionnaires for all participants</li><li>Maintain accurate and detailed records in iCARE, and log all outreach activities and outcomes in Google Sheets and Google Maps</li><li>Supervise program volunteers and placement students</li><li>Provide positive role modeling and mentorship to the children and volunteers in the program</li></ul>QUALIFICATIONS:<ul><li>Have a diploma or degree in child and youth services, social work, recreation and leisure services or related field</li><li>Have at least two years’ experience working directly with youth, especially Girls, 6-18 years of age</li><li>Have demonstrated experience and expertise in a variety of sports, recreation and leisure activities</li><li>Have a background/proven experience and awareness of the challenges that young Girls face today</li><li>Demonstrate good organizational and facilitation skills and have proven budgeting experience</li><li>Have experience in managing youth/adult volunteers</li><li>Be able to take initiative, be energetic and have a positive and enthusiastic attitude</li><li>Display strong leadership and interpersonal skills in a group setting </li><li>The ability to speak a second language will be considered a strong asset</li><li>Be able to complete tasks as assigned</li><li>Must have clearance of a Police Criminal Reference Check and Vulnerable Screen</li><li>Must have a current First Aid/CPR certificate</li><li>Must have access to an insured personal vehicle and have a valid Ontario driver's license&nbsp;</li></ul>This is a full-time contract position (35 hours per week), with a pay rate of $27.50 per hour.CONTACT INFORMATION:If you are interested in this exciting opportunity with Youth Assisting Youth, please forward your resume, with a cover letter to: Suhaila Ali, Program Manager, by email to: <a href="mailto:mail@yay.org" target="_blank">mail@yay.org</a>.&nbsp; Please note that only those applicants who are selected for an interview will be contacted. Thank you.Youth Assisting Youth is a non-profit, charitable organization servicing the GTA and York Region.&nbsp;The agency matches Youth volunteers aged 16 – 29, to a one-on-one relationship with newcomer and at-risk children aged 6 to 15, who are experiencing social, emotional, behavioural or cultural adjustment difficulties. The goal of the program is to provide a child with a positive role model through a mentoring relationship (Match) with a Youth volunteer.&nbsp; The agency provides recreational events, programs and activities to support the matched and pre-matched children and volunteers. <a href="http://www.thepeerproject.com" target="_blank">www.youthassistingyouth.com</a>

Youth Assisting Youth

Girls Empowerment Program Coordinator

Location: 136 Spadina Rd Toronto,&nbsp;M5R 2T8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shifts Available: ✅ Full-Time Positions (3 openings) Schedule: Sunday to Thursday&nbsp; 8:00 AM – 4:00 PM | 4:00 PM – 12:00 AM |12:00 AM – 8:00 AM ✅ Part-Time Positions (3 openings) Schedule: Friday &amp; Saturday&nbsp; 8:00 AM – 4:00 PM | 4:00 PM – 12:00 AM |12:00 AM – 8:00 AM Position Type: Unionized, On call -Contract Duration:&nbsp;November 01, 2025 until April 15, 2026 The Warming Centre operates on days that are -5°C or when the City directs them to be open.About the Role: The Warming Centre Intake Worker is an entry-level role at Christie Ossington Neighbourhood Centre (CONC)’s Warming Centre at 136 Spadina Road. Intake Workers provide respectful and compassionate intake, assessment, and support to community members facing barriers such as homelessness, health challenges, substance use, and social isolation. This is a unionized position.Key Responsibilities:<ul><li>Complete intake, orientation, and documentation for new service users.</li><li>Serve meals and assist with meal-time clean-up.</li><li>Set up and tear down cots; distribute blankets, pillows, and toiletries.</li><li>Provide referrals and resources, supporting access to healthcare, rehab, detox, and other services.</li><li>Build supportive relationships with service users and contribute to a peaceful environment.</li><li>Apply harm reduction strategies and conflict resolution approaches.</li><li>Contribute to team meetings, documentation, and agency initiatives.</li></ul>Qualifications:<ul><li>2+ years supporting vulnerable community members in a shelter or similar setting.</li><li>College Diploma or University Degree in a related field, or equivalent experience.</li><li>Knowledge of shelter standards, community resources, and harm reduction practices.</li><li>First Aid and WHMIS required.</li><li>Strong communication, documentation, and relationship-building skills.</li><li>Familiarity with Breaking Barriers orientation is an asset.</li><li>Clear criminal record check required.</li></ul>How to Apply: Please submit your resume and cover letter to <a href="mailto:wc@conc.ca" target="_blank">wc@conc.ca</a> with the subject line “Warming Centre – Intake Worker” by Friday, Oct. 15, 2023, at 5pm. Be sure to indicate which shift you are applying for.Commitment to Equity: We value a diverse workforce and encourage applications from Indigenous peoples, racialized persons, LGBTQ2S+ individuals, persons with disabilities, and others who reflect the diversity of our communities

Christie Ossington Neighbourhood Centre

Warming Centre Intake Worker

Internal/ External Job Posting 

Position: 

Program: 

Function: 

Schedule: 

Start Date:

Salary:

Reports to: 

 Team Leader (1 year contract), Home for Good (H4G) and 
Housing Unit 

 H4G Program 

 To manage the day to day operations of the Home for 
Good and Housing Units Services including staff 
scheduling, supervision and coordination of Support 
Workers/other staff/students/volunteers 

37.5 hours per week, on-call after hours as scheduled. 

 ASAP 

 To be determined

 Director of Residential Services

JOB DESCRIPTION: 

1. To liaise with community stakeholders through engagement with local groups in
the South Etobicoke area.

2. Recruit, train, hire, orient, supervise, coach and debrief Case Managers on a daily
basis.

3. Supervise students and volunteers and staff from in your related dept.
4. To ensure that all deliverables are achieved as required by our funders as per our

program Work Plans.
5. Assist with the completion of funding reports/applications, and research

initiatives as directed.
6. To maintain and submit monthly program statistics.
7. Liaise with funders and government representatives when required.
8. Complete annual staff performances including student placement evaluations;
9. Weekly and monthly tabulation and reporting of statistics internally and

externally (to funders as required) including housed and discharged client
documentation, monthly TGRIP data entry and six month reports;

10. Design and implementation of on-going follow-up services for clients after they
are housed;

11. Advocacy with landlords and other housing providers;
12. Liaison with other housing and supports agencies;


13. Development and Submission of reports, proposals and other government 
requirements as requested; 

14. Distribution of TTC fare and submissions related documentation to clients; 
15. Complete annual staff performances including student placement evaluations; 
16. Development of innovative strategies to assist ‘hard to house’ clients; 
17. Oversee case management and provide supportive counseling; 
18. Ability to resolve and de-escalate crisis situations; 
19. Conflict mediation relevant to housing maintenance 
20. Provide Senior Management Team with regular feedback about the evolution, 

program needs. 
21. Submission of Furniture Bank requests and Rental Supplement request in a 

timely manner; 
22. Daily oversight of staff attendance and DayForce entries; 
23. To maintain the confidentiality of all matters related to Human Resources. 


Administrative: 
 
1. To maintain accurate record keeping i.e. client files, statistical reports. 
2. To assist in training and supervision of students and volunteers as time allows. 
3. Assist Director with programs statistics for reporting to funder 
4. To assist in other duties as required from time to time. 
5. To participate in professional development 
6. Maintain documentation required by the H4G Program 
7. To attend and participate in staff meetings, team meetings and community 

meetings as required. 
 

Core Competencies 

ï· Accountability 

ï· Communication 

ï· Leadership 

ï· Organizational and Environmental Awareness 

ï· Planning and Organizing 

ï· Results Orientation 
 
 
 
ESSENTIAL REQUIREMENTS: 
 

1. Excellent at multi-tasking 
2. Strong conflict resolution and crisis intervention skills 
3. Knowledge about and supportive of harm reduction philosophies and practices 


4. Comprehension of the value of integrating people with lived experience into 
program development and service delivery 

5. Enthusiastic, charismatic and confident community leader who can engage 
diverse stakeholders 

6. Strong meeting facilitation skills 
7. Confident in the provision in staff/peer supervision, coordination, and training 
8. Knowledge of the correctional and criminal justice systems in Ontario. 
9. Knowledge of housing and homelessness 

 
 
QUALIFICATIONS: 
 

1. Minimum of 2 years supervisory/management experience 
2. Minimum of College Diploma or University Degree in social services. 
3. Minimum of 3 years’ experience in social services or a related field. 
4. Experience in program development and program evaluation. 
5. Some knowledge of program and process evaluation and an interest in 

research 
6. Knowledge of community reintegration barriers for formerly incarcerated 

persons, provincial court/correctional processes, housing and homelessness 
in a local context 

7. Demonstrated experience working with a diverse ethno-racial and multi-
lingual client group. 

8. Commitment to the principles of anti-racism, anti-sexism, and to challenge 
other forms of oppression. 

9. Strong verbal and written communication skills, administrative skills, and a 
willingness to work as part of a team. 

10. Recent criminal record check 
11. Expertise in the development of peer programming an asset 


 
The John Howard Society is an equal opportunity employer and a United Way anchor 
agency. Should any accommodation be required, please let us know prior to an 
interview. This position in NOT covered under the union agreement between the John 
Howard Society of Toronto and SEIU Healthcare. Please email your cover letter and 
resume to <a href="mailto:careers@jhst.ca" target="_blank">careers@jhst.ca</a>

John Howard Society of Toronto

Team Leader , Home for Good (H4G) and Housing Unit

About Sojourn HouseSojourn House provides Emergency Shelter and Transitional Housing services to newly arrived refugees coming from all parts of the world. We provide a safe place and an inclusive environment to people who have had the refugee experience. We are dedicated to providing the best possible settlement services and programs that help residents transition and integrate into the community. &nbsp;With decades of experience and being one of the first refugee housing facilities in Toronto, we take pride in being a leading organization in refugee care.About the RoleReporting to the Family Shelter Manager at the 165 Grange Avenue shelter, the Child and Family Settlement Counsellor is responsible for the provision of settlement and housing case management focused services to refugee families and couples, from an integrated anti-racism, access and equity framework in the emergency Family Shelter program of Sojourn House. This is a full-time unionized position that works in the emergency Family Shelter program of Sojourn House&nbsp;The position ensures highly effective and efficient interventions and case management of the issues of resident refugee claimant children and their parent/s and couples in compliance with all legislative requirements, including but not limited to the Refugee Protection and Child and Family Services Act.&nbsp; &nbsp;The Child and Family Settlement Counsellor ensures coordinated case management with the various programs in the internal and external community of Sojourn House.&nbsp;In support of its commitment to a healthy, safe, workplace and community it is recommended all staff have up-to-date vaccinations for COVID-19 with a vaccine approved for use in Canada. &nbsp; What you'll do&nbsp;1.Plan the Program&nbsp;<ul><li>Develop a work plan to meet the goals of the program including but not limited to enhanced case management leading to access to permanent housing and facilitating the clients’ transition from shelter to housing </li><li>Contribute to program planning by identifying gaps in services and communicating them to Senior Management for the development of new program initiatives </li><li>Participate in direct service networks and coalitions to promote and advance the organization, its program and services and the issues of refugee children, youth and their families&nbsp; </li><li>Identify, develop and participate in partnerships related to children and families programming and services&nbsp;</li></ul>&nbsp;2. Implement the Program&nbsp;<ul><li>Comply with all agency policies, complete intakes and assessment of refugee families, develop and implement case plans including exit surveys. </li><li>Provide individual and family counselling on age-specific settlement issues , make referrals to community supports and services like school, Day Care, registrations, liaise and advocate for refugee families with support and accompaniment as required. </li><li>Plan and implement group programs for children, youth, and parents such as Life Skills, educational and recreational activities, design and run parenting support groups, and conduct outreach through school visits and parent-child meetings to support integration. </li><li>Refer families to the Housing Counsellor to initiate housing searches and coordinate with staff to assist residents in making a supportive move into the community.&nbsp;</li></ul>&nbsp;3. Administer the Program&nbsp;&nbsp;<ul><li>Maintain client files, complete all case management forms, and ensure documentation meets legal standards with updated notes, following organizational confidentiality and anonymity policies. </li><li>Maintain accurate records for program expenses in accordance with organizational financial policies, including petty cash, program expenses, and tokens. </li><li>Maintain service statistics and complete report writing as required.&nbsp;</li></ul>&nbsp;4.Control the Program&nbsp;<ul><li>Complete case file notes and reports in a timely manner, ensuring they are current and up to date. </li><li>Communicate any risks in program activities as well as any&nbsp; complaints&nbsp; to your manager in line with Sojourn House’s Risk and Complaint handling procedures. Complaints involving the Human Rights Code must also be reported to the Manager, People Services.&nbsp;</li></ul>&nbsp;5.Community Relations/Advocacy/Education and Outreach&nbsp;&nbsp;<ul><li>Establish positive working relationships and collaborative partnerships with community groups and other organizations to help achieve the goals of the program and organization </li><li>Represent the organization at community activities, networks, and coalitions on refugee settlement issues to enhance its profile.&nbsp;</li></ul>&nbsp;6.Social Justice and Anti-Racism, Access and Equity&nbsp;&nbsp;<ul><li>Keep abreast with social justice issues especially as they affect refugees children, youth and their parent/s, and ensure the advancement of their issues from an anti-racism, access and equity framework both in the internal and external community of the organization&nbsp;</li></ul>&nbsp;7. General&nbsp;<ul><li>Comply with all agency policies, procedures, the Code of Conduct, and ethics at all times, including when representing the agency with external stakeholders. </li><li>Work collaboratively with shelter and transitional housing staff, attend required meetings and training sessions, meet with funders as needed, and assist with other duties as required.&nbsp;</li></ul>What You’ll Need<ul><li>Minimum 2-year Community College Diploma in Social Service Worker or Community Service Worker; or a combination of post-secondary education in a similar field, and work-related experience </li><li>3 years minimum experience in non-profits delivering social or settlement services - experience in shelter/residential-care environments are assets </li><li>Current Standard First Aid/CPR certificate required </li><li>Relevant training in trauma informed, conflict resolution, crisis intervention and de-escalation required </li><li>Knowledge of client groups i.e. refugee children, youth and separated youth and refugee families requiring high maintenance and support </li><li>Knowledge of stages of child development and issues of separated youth </li><li>Knowledge of Child and Family Services Legislation </li><li>Applied knowledge of Individual, group and crisis counseling skills, including couple and family counselling </li><li>Knowledge of refugee and settlement issues </li><li>Knowledge of social work practices and ethics&nbsp;</li></ul>Working conditions<ul><li>Usually works in an office environment, but the mission of the organization may sometimes take the Child and Family Settlement Counselor to non-standard workplaces.&nbsp; </li><li>Work a standard workweek of 37.5 hours; with flexible hours to facilitate programming and client availability. May from time to time work additional hours to accommodate client needs, meetings and representing the agency at public events.&nbsp;</li></ul>Sojourn House thanks all applicants but will contact only qualified candidates selected for interviews.&nbsp; In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted throughout the hiring process.&nbsp; Interview candidates are required to provide their accommodation needs at least three business days before the assessment date.&nbsp; Sojourn House is committed to employment equity and encourages applicants from all equity seeking groups.

Sojourn House

Child and Family Settlement Counsellor

Competition: (2025-423-CC)Community Support Worker&nbsp;(2025-423-CC)Employment Type:(12-month Contract) Contract Salary,&nbsp;Bargaining Unit (1 Vacancy)Work Hours:35 hours/week Mon-Fri 9am-5pmWork Setting:Salary:Exclusively Onsite at&nbsp;650 Queen St E, Toronto, Ontario $60,492.18Application Deadline:September 30, 2025, by 11:59 pmProgram Overview&nbsp; The Community Support Worker is a member of the Community Supports &amp; Outreach Team (CSO) under the Supportive Housing (SH) Department within Woodgreen Community Services. This position is accountable to the Manager of Supportive Housing and Supervisor of Supportive Housing. The Community Supports and Outreach program supports clients from 18+ years of age with mental health and/or substance use issues, concurrent disorders, and dual diagnosis. This program offers case management, social programming, and hoarding and pest supports within an anti-oppressive, trauma-informed, harm reduction, and mental health recovery frameworks. The clients live in four WoodGreen owned small-scale apartment buildings, as well as 36 privately owned units throughout the City of Toronto. This position is community based and requires travel throughout working hours to complete task requirements for the position.What You Will Do<ul><li>Perform initial and ongoing needs assessment from a strengths-based client support approach</li><li>Provide case management services including care planning, assessments, personal goal setting, short- and long-term planning, supportive counselling, follow up supports, crisis intervention, care and service coordination, case conferencing and referrals as needed </li><li>Collaborate with Housing &amp; Financial Empowerment staff to support tenants/clients with strategies to maintain housing, tend to financial structuring of income sources and employment as well as transition planning to support move ins and outs as required.</li><li>Provide tenant/client support to empower the individual and increase their independence.</li><li>Assist tenant/client to set objectives and plan activities to achieve goals.</li><li>Assist tenant/client to develop necessary skills to live in the community (e.g. cooking, housekeeping, budgeting, shopping, leisure planning, etc.).</li><li>Identify deterioration in mental status or in independent functioning of client and take appropriate action.</li><li>Provide crisis prevention, management, and intervention support including conflict mediation, interpersonal supports, and social resourcing.</li><li>Establish and maintain an ongoing flexible and supportive relationship with clients.</li><li>Introduce new tenants to other tenants and staff and to the various committees and activities they can participate in.</li><li>Promote participation in on site community development programming and tenant engagement initiatives.</li><li>Assist tenant/client to develop a supportive network.</li><li>Keep documentation and client files current and updated and collect data as required.</li><li>Document any significant problems, events, changes to services, special needs, etc.</li><li>Apply ethical standards related to the provision of community support.&nbsp;</li></ul>What You Bring to the Team<ul><li>Bachelor’s Degree in Social Work (BSW) or related degree.</li><li>Registered Social Worker (RSW) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and/or Member in good standing with a Professional College in Ontario strongly preferred</li><li>Minimum three (3) years of community experience in mental health, addictions, housing 4 and/or social work</li><li>Related experience in case management, supportive counselling, conflict/crisis mediation and client engagement.</li></ul>What Will Set You Apart<ul><li>Related experience in case management, supportive counselling, conflict and crisis mediation and client engagement.</li><li>Demonstrated experience working with individuals with mental health, substance use, addiction issues, physical health issues and/or street involvement. Might work in environments where there are pests.</li><li>Commitment to a client-centered approach and a demonstrated positive attitude.</li><li>Demonstrated cultural competency with ability to communicate and engage with individuals from diverse, ethno-cultural backgrounds and levels of abilities.</li><li>Strong capacity for multi-tasking, analytical, and problem-solving skills</li><li>Demonstrated information and referral skills and ability to work collaboratively with service providers and stakeholders.</li><li>Experience with and ability to apply Harm Reduction Principles</li><li>Solid understanding of the Mental Health Act and the Residential Tenancies Act.</li></ul>

WoodGreen Community Services

Community Support Worker (2025-423-CC)

Competition: (2025-421-CC)Community Support Worker&nbsp;(2025-421-CC)Employment Type:Contract Hourly (Until April 10, 2026), Bargaining Unit (1 Vacancy)Work Hours:35 hours/week Mon-Fri 9am-5pmWork Setting:Salary:Exclusively Onsite at&nbsp;650 Queen St E, Toronto, Ontario $33.24/hourApplication Deadline:September 30, 2025, by 11:59 pmProgram Overview&nbsp; The Supportive Housing Department provides a variety of housing, community and supports&nbsp;based services to adults &amp; seniors who have struggled with homelessness, mental health&nbsp;and/or addiction related challenges.&nbsp;This Project/Program will aim to engage and support vulnerable tenants with whom are at risk&nbsp;of destabilization due to re-development and/or other unexpected events resulting in the loss&nbsp;of their housing. What You Will Do<ul><li>Perform initial and ongoing needs assessment from a strengths-based client support approach</li><li>Provide case management services including care planning, assessments, personal goal setting, short- and long-term planning, supportive counselling, follow up supports, crisis intervention, care and service coordination, case conferencing and referrals as needed </li><li>Collaborate with Housing &amp; Financial Empowerment staff to support tenants/clients with strategies to maintain housing, tend to financial structuring of income sources and employment as well as transition planning to support move ins and outs as required.</li><li>Provide tenant/client support to empower the individual and increase their independence.</li><li>Assist tenant/client to set objectives and plan activities to achieve goals.</li><li>Assist tenant/client to develop necessary skills to live in the community (e.g. cooking, housekeeping, budgeting, shopping, leisure planning, etc.).</li><li>Identify deterioration in mental status or in independent functioning of client and take appropriate action.</li><li>Provide crisis prevention, management, and intervention support including conflict mediation, interpersonal supports, and social resourcing.</li><li>Establish and maintain an ongoing flexible and supportive relationship with clients.</li><li>Introduce new tenants to other tenants and staff and to the various committees and activities they can participate in.</li><li>Promote participation in on site community development programming and tenant engagement initiatives.</li><li>Assist tenant/client to develop a supportive network.</li><li>Keep documentation and client files current and updated and collect data as required.</li><li>Document any significant problems, events, changes to services, special needs, etc.</li><li>Apply ethical standards related to the provision of community support.&nbsp;</li></ul>What You Bring to the Team<ul><li>Bachelor’s Degree in Social Work (BSW) or related degree.</li><li>Registered Social Worker (RSW) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and/or Member in good standing with a Professional College in Ontario strongly preferred</li><li>Minimum three (3) years of community experience in mental health, addictions, housing 4 and/or social work</li><li>Related experience in case management, supportive counselling, conflict/crisis mediation and client engagement.</li></ul>What Will Set You Apart<ul><li>Related experience in case management, supportive counselling, conflict and crisis mediation and client engagement.</li><li>Demonstrated experience working with individuals with mental health, substance use, addiction issues, physical health issues and/or street involvement. Might work in environments where there are pests.</li><li>Commitment to a client-centered approach and a demonstrated positive attitude.</li><li>Demonstrated cultural competency with ability to communicate and engage with individuals from diverse, ethno-cultural backgrounds and levels of abilities.</li><li>Strong capacity for multi-tasking, analytical, and problem-solving skills</li><li>Demonstrated information and referral skills and ability to work collaboratively with service providers and stakeholders.</li><li>Experience with and ability to apply Harm Reduction Principles</li><li>Solid understanding of the Mental Health Act and the Residential Tenancies Act.</li></ul>

Community Support Worker (2025-421-CC)

INTERNAL JOB POSTING 

Position: 

Program(s): 

Function: 

Schedule: 

Start Date: 

Job Posting # 060124 

CDRC Case Manager 

Crossroads Day Reporting Centre (CDRC) 

The role is to provide day to day counselling support to clients. To 
provide crisis intervention for clients. Work directly with Correctional 
Services Canada. To complete funder reports as required. 

6 month contract with possibility of extension. Weekend availability
required. Hours/days will vary depending on needs of the program 

ASAP 

Salary: 

Reports to: 

TBD

Team Leader(or his/her designate) 

Responsibilities: 

1. Demonstrated desire to advance knowledge and skills level.

2. Openness and ability to establish rapport.

3. Ability to interact on an individual and group basis; good interpersonal skills.

4. Effective crisis intervention skills.

5. Ability to effectively asses client behaviours and intervene using a cognitive-behavioural

model.

6. Ability to analyze clients’ behaviours in order to assess needs and risk.

7. Ability to function effectively as both a leader and a member of a team.

8. Ability to act independently, as circumstances warrant.

9. Sensitive to cultural and individual values.

10. Ability to set limits.

11. Ability to use and describe various approaches to deal with issues and/or clients.

12. Effective written and verbal communication skills.

13. Ability to interpret policies and procedures and act within their intent.

14. Working knowledge of community resources.

15. Moral integrity and honesty.

16. Maintain a counselling caseload as a primary counsellor in order to facilitate, with each client,

a complete risk/needs assessment.

17. Within 10 working days of client’s intake complete a LSI-R assessment; complete updated

LSI-R assessments in regular 3-month intervals.

18. Meet with clients at a frequency to be determined based on assessment of needs and

consultation with the supervising parole officer, and accurately record all meetings, goals,

progress and activities of each client.

19. Ensure case files are maintained in compliance with agency and contract standards.

20. Demonstrate knowledge and practice of micro skills counselling and motivational counselling

techniques when liaising with peers and clients.


21. Accurately record all behaviours and activities, both reported and observed, of all clients.

22. Be knowledgeable of community services that relate to the delivery of service in the setting.

23. During his/her shift, will monitor and maintain all established Program procedures and

policies.

24. Complete and share with client, staff and CSC, any applicable reports on each of the clients

on his/her caseload in a timely fashion.

25. Liaise on an on-going basis with CSC, including discussions regarding overall progress of

each of the clients.

26. If and when appropriate, establish rapport with the family, referral worker, outside resources

and any other party who has legal involvement with the client.

27. Provide or take appropriate action to provide the client with special programs to meet their

needs.

28. Under the direction of their supervisor, organize, implement and/or deliver group or individual

programs that are aimed at addressing identified needs of individuals or groups.

29. Utilizing cognitive-behavioural techniques, assist the client in addressing the identified needs,

such as problem-solving skills, assertiveness training, communication skills, values

clarification, anger management and leisure skills.

30. Assume on-call responsibilities as appropriate.

31. Deliver services in a way that reflects the racial, cultural, linguistic and gender specific needs

of the community being served.

32. Ability to understand and apply principles of Anti-Racism, Anti-Oppression Framework to

interactions

33. Actively participate in developing and implementing systems (i.e., forms, questionnaires, etc.)

that will facilitate the case management process.

34. Remain awake, alert and attentive to client needs at all times when on shift.

35. Perform other duties or assignments as directed by the Director of Residential Services

Qualifications: 

1. Community College Diploma or University Degree and/or combination of education and

experience

2. Previous counselling experience with individuals involved in the justice system

3. Minimum of 2 years related employment experience in criminal justice system

4. Demonstrated equivalency of experience and training will be considered.

5. Knowledge of community resources

6. Intermediate-Advanced word processing skills are required.

7. Reliability check through Public Works

The John Howard Society is an equal opportunity employer and a United Way anchor agency. This 
position will be covered under the union agreement between John Howard Society of Toronto and SEIU 
Healthcare. JHST is in compliance with AODA standards. Should you be invited to an interview and 
require assistance or accommodations, please contact us in advance of the interview. 

Please submit all cover letters and resumes (combined into one document) in confidence by email to 
<a href="mailto:crf@jhst.ca" target="_blank">crf@jhst.ca</a>. Be sure to indicate the position that you are applying for in your cover letter. 

*only those selected for an interview will be contacted. Thank you.*

39 Social Worker Jobs in Mississauga, ON, Canada