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INTERNAL/EXTERNALJob Title:Housing Relief WorkerPosition Type:Bargaining Unit, Permanent, Relief (occasional shifts – as needed)Number of Positions:10Rate:$22.65 per hourVacation:8% Vacation PayHours:VariesSupervisor:Senior Manager of Housing, Manager of Family Housing, THP Program Manager, Senior Manager of Kingston Road Housing, Senior Manager of Dunn Avenue Housing, Senior Manager of 40 Oak HousingPosting Date:October 8, 2025Application Deadline:Until Positions are filledLocation:145 Queen St. East, 40 Oak, 20 Palace, 418 Dawes Rd, 704 Mortimer, 4628 Kingston Road, 90 Dunn Ave – Toronto, OntarioWhy Fred Victor?For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.We are seeking motivated self-starters to work as a Relief Staff for our Housing Programs. Fred Victor Housing consists of a variety of affordable and rent geared to income housing programs. They all serve people who are experiencing homelessness and poverty. The position requires respect for, and expertise working with people who face barriers due to mental health, substance use, trauma, social isolation, immigration, poverty, unemployment/underemployment and history with the criminal justice system. The incumbent will also be someone who is personable, dynamic and creative in their approach. The position also requires a great amount of flexibility and ability to be available on very short notice. Relief staff are expected to be available to provide short notice shift coverage and to work a variety of shifts that include: overnights, days, evenings, weekends and holidays.Does this sound like work you want to be a part of?We offer a high energy and collaborative, learning environment, and an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 60 programs and services and more than 21 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.What You Will Do<ul><li>Welcome community members and tenants into the program or building</li><li>Develop and facilitate groups,community activities, life skills programming and encourage on going participation.</li><li>Proactively de-escalate potential conflicts; deal with emergencies as they arise and effectively handle crisis and conflict when necessary</li><li>Provide tenants and community members with referral information for other Fred Victoras well as external community supports and resources</li><li>Complete administrative tasks such as answering phones, supporting food programming, writing letters, notices, daily entries into Pirouette and tracking statistical information.</li><li>Attend daily debriefs and shift changes and complete incident reports as required</li><li>Facilitate regular participant or tenant meetings, introductions and conflict resolution meetings</li><li>Support to all tenants and community members to maintain their housing and assist them to deal with housing and program related issues such as; behavior, social isolation, mental health, substance use and hygiene by encouraging and assisting and supporting tenants to problem solve and access community resources</li><li>Role-model professional behaviour and positive communication with participants, volunteers and partners</li><li>Attend staff meetings, supervisions, and trainings as required</li><li>Support tenants and community members utilizing harm reduction principles and programming, including handing out safe use kits, and responding to overdoses</li><li>Assist with meal serviceincluding serving of food</li><li>Clean and prepare rooms for new intake when required.</li><li>Assist tenants and program space with pest control preparation.</li><li>Engage community members and tenants and build healthy, positive relationships</li><li>Build a culture of teamwork</li><li>Adhere to agency policies and procedures and uphold Fred Victor values in our community</li><li>Other duties as assigned by supervisor</li></ul>What You Bring to the Team<ul><li>Diploma or degree in Social Services and/or equivalent 1 year of front-line social services experience</li><li>Thorough knowledge of community-based resources and supports</li><li>Open and flexible availability.</li><li>Experience working directly with men and women from diverse racial, ethnic and cultural backgrounds. Strong understanding and commitment to social justice issues and anti-racism and anti-discrimination practices.</li><li>Demonstrated experience working with individuals with mental health and addiction issues</li><li>Strong skills in crisis intervention, conflictresolution and de-escalation strategies</li><li>Strong knowledge and understanding of trauma informed practices</li><li>Experience with group facilitation and community development programming</li><li>Strong knowledge of harm reduction tools and resources</li><li>Strong interpersonal skills resulting in effective, productive and appropriate relationships with the community members, tenants and greater FV community, partner programs and organizations including police and other crisis services</li><li>Strong written and oral communication skills</li><li>Highly developed ability to make fast and sound judgments</li><li>Highly reliable and proven ability to work independently, adhere to team decisions and to give, receive and follow direction to and from others</li><li>Well-developed understanding of and a proven ability to communicate appropriate professional boundaries</li><li>Strong understanding of systems that cause and support homelessness, poverty, discrimination and a respect for the realities of the community we serve</li><li>Demonstrated ability to plan, prioritize work and remain adaptable and flexible.</li><li>CPI; First Aid/CPR; anti-oppression/anti-racism; Suicide Intervention and overdose prevention are required certification/trainings for this role</li></ul>Working Conditions<ul><li>There is a likelihood of exposure to unpredictable behavior, unpleasant odors, bodily fluids and pests including bedbugs, mice and cockroaches.</li><li>All employees must expect to be in potentially threatening situations.</li><li>This is stressful and emotionally challenging work that deals with vicarious trauma, grief and compassion fatigue on a regular basis</li><li>Required to travel to Fred Victor’s program and administration locations</li><li>Travel will be by public transportation, unless approved to use personal vehicle</li><li>Will be required to work weekends but also could be asked to work mornings, evenings or overnights on occasion in order to provide oversight to the program</li><li>Must be willing to work with pets as many tenants have pets.</li></ul>Compensation and Benefits<ul><li>For the Housing Relief Worker, Fred Victor pays an hourly rate of $22.65</li><li>8% Vacation Pay</li><li>Access to employee and family assistance plan</li></ul>How You Can ApplySend your resume and cover letteras one document to the Hiring Housing Manager at&nbsp;<a href="mailto:dropinhousingrelief@fredvictor.org" target="_blank">dropinhousingrelief@fredvictor.org</a>&nbsp;with Housing Relief Workerin the subject line.A Police Record Check is required by the final candidate prior to hiring.Accessibility &amp; AccommodationFred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experienceIf you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality.

Fred Victor

Housing Relief Worker

Competition: (2025-505-CC)Comprehensive Care Specialist (2025-505-CC)Employment Type:Casual,&nbsp;Bargaining Unit (1 Vacancy)Work Hours:15-22&nbsp;hours/week during regular business hoursWork Setting:Onsite – Limited Opportunities to Work RemotelySalary:$31.98 per hourApplication Deadline:December 04, 2024, by 11:59 pmProgram Overview – Mental Health &amp; Addictions, Community Care This position is accountable to the Supervisor, Comprehensive Care and Integration Specialist Team at WoodGreen Community Services and offers social work/case management support to clients who are part of the MGH2Home program, which is a partnership between WoodGreen, Michael Garron Hospital, Spectrum and VHA Home Healthcare. This is a unique position supporting East Toronto Health Partners’ (ETHP) strategy to improve client transitions. This short-term transitional program (up to 90 days) involves supporting earlier discharges of adults with higher needs to reintegrate into their home and community. This multi-disciplinary team works as “one team” along with the client and designated family to address their complex health and social needs. What You Will Do<ul><li>Perform psychosocial assessments.</li><li>Develop goals with clients/patients/family members and implement service plans to address their priority and emerging needs.</li><li>Provide service/care co-ordination, navigation, short-term and mid-term planning and follow-up support within a maximum of a 90-day service period.</li><li>Work closely with the supervisor and team members to ensure supports are coordinated.</li><li>Provide clinical and/or supportive counseling to clients utilizing a wide range of therapeutic approaches that best meet the clients’ needs and circumstances.</li><li>Provide preliminary assessment of risk in crisis situations, consult, and devise an intervention and action plan, and provide crisis intervention.</li><li>Provide crisis intervention and practical assistance to clients and/or family or caregivers as required in homes and community settings.</li><li>Participate in case conferences and clinical meetings in order to ensure the coordination of services and a continuum of care for a smooth transition from hospital to community.</li><li>Provide advocacy support and advocate with clients and/or their family or caregivers.</li><li>Maintain flow through of clients in MGH2Home and prepare clients for discharge/transition</li><li>Provide service that is responsive, culturally and linguistically sensitive to the individual and caregivers needs, ensuring diversity, inclusion, belonging and equity values are achieved.</li><li>Keep current about the range of services available in other agencies.</li></ul>What You Bring to the Team<ul><li>Master of Social Work (M.S.W.) or post-graduate degree in relevant field.</li><li>Registration and in good standing with the College of Social Workers and Social Service Workers or another relevant regulatory body (i.e., CPRO)</li><li>3+ years of related experience in mental health, addictions, geriatrics and/or social work.</li><li>Demonstrated experience working with older adults and seniors with mental health (including dementia) and/or substance use issues, chronic health issues, cognitive impairment, and responsive behaviours is required</li></ul>What Will Set You Apart<ul><li>Ability to support complex adults and senior populations including individuals who have considerable health challenges</li><li>Demonstrated ability in system navigation, service planning, implementation, and coordination, therapeutic or supportive counselling.</li><li>Demonstrated ability in working effectively in a multi-disciplinary team</li><li>Proven working knowledge of theories of addiction and evidence-based treatment models</li><li>Knowledge of and experience with a brief therapy modality, such as Narrative, Solution-Focused, Cognitive-Behavioural Therapy, Motivational Interviewing and Trauma-Informed approaches,</li><li>Comprehensive understanding of mental health, addictions, health and community sectors.</li><li>Strong assessment, clinical and intervention skills.</li><li>Effective oral, written communication skills and documentation skills.</li><li>Effective interpersonal, time management and organizational skills.</li><li>Proven ability to apply and practice anti-oppression, anti-racism, trauma-informed and harm reduction principles, and strategies.</li><li>Ability to be self-directed, independent, flexible and exercise good judgment.</li><li>Ability to work from a client-centered approach.</li><li>Applied computer skills (MS word, excel, Internet) and ability to use client information systems.</li><li>Ability to communicate in a second language (Greek, Spanish, Bengali, Urdu, Tamil, Persian, Tagalog, Arabic, Mandarin, or Cantonese) is a strong asset.</li><li>Capable of fulfilling the physical and psychological demands of the job. Accommodation for disabilities provided upon request.</li><li>Demonstrated skill in using computers including using technology-based solutions for service delivery, documentation, and viewing screening and assessment data.</li></ul>

WoodGreen Community Services

Comprehensive Care Specialist (2025-505-CC)

For 50 years Nellie’s has been providing shelter and support for marginalized women and their children in the Greater Toronto Area. We operate programs and services, for women and their children who had or are experiencing violence, poverty, and homelessness. Nellie’s works to lessen homeless for women and their children whether the cause is family violence, mental health, or any other reason that results in dealing with the impact from trauma.Our core operations involve our 38-bed emergency shelter for women and their children who are homeless or escaping violent situations. In addition to our shelter, Nellie’s operates Outreach programs that provides after care support and follow-up services to women and their children after they leave the shelter.&nbsp;Nellie’s is currently looking to hire Relief Shelter Worker. The Shelter Worker is responsible for the direct support and service to women and children in the shelter.&nbsp;Nellie’s is committed to the development of an agency that reflects the women it serves. This position is open to all women*. Woman* signifies anyone who self-identifies as female, femme and/or woman. This includes transwomen, cisgender women, non- binary people who identify as femme or female presenting. Applications from equity seeking groups are strongly encouraged.JOB DESCRIPTIONDirect Support and Services<ul><li>Ensure that all tasks are completed and follow up communicated</li><li>Completes intake and all necessary forms for women admitted to shelter on data base</li><li>Provides daily concrete support services to residents, such as TTC., clothing, food, first aid.</li><li>Provides information and referral to both women in the community and shelter residents</li><li>Crisis support to women both over the telephone and in shelter</li><li>Acts as an advocate and provides support and accompaniment as needed</li><li>Support the implementation and facilitation of programming for shelter residents </li><li>Facilitates house meetings as needed</li><li>Mediates conflict between residents</li><li>Ensures the health and safety of shelter residents</li><li>Complete daily routine room checks</li><li>Ensure that chores are completed as per chore list</li><li>Conducts monthly fire drill as needed</li><li>Support cooks during meal time in the dining room as needed</li><li>Complete Case management follow up &nbsp;</li><li>Works in collaboration with case management worker and liaise with all internal &amp; external service providers relating to clients’ case plans</li></ul>Shelter Administration&nbsp;<ul><li>Ensure that stats are collected and files documented</li><li>Maintains women’s files and completes all shelter documentation on related data base</li><li>Maintains service statistics</li><li>Completes all household and shift duties</li><li>Report writing as required</li><li>Maintains office area in an organized, tidy and clean manner.</li><li>Filing and general administration related to office organization.</li></ul>Social Justice, Community Education and Outreach<ul><li>Outreach and participation in community actions</li><li>Participation on Board Committees as required</li><li>Public Speaking and community education </li><li>Liaison with community support services</li></ul>Other Duties<ul><li>Works co-operatively as a member of the shelter team.</li><li>Attends regular relief team meetings, staff training sessions and planning meetings as required</li><li>Share in on-call duties</li><li>Assists with other duties as required, from time to time, aiding in the efficient operation of the organization</li></ul>Qualifications&nbsp;<ul><li>Post-secondary education in the area of social work/social service or related field of studies </li><li>2 or more years experience working with women in crisis and/or in the areas of homelessness, poverty and violence</li><li>Strong knowledge of the following: mental health and addictions, LGBTQ2+ and harm reduction framework</li><li>Experience in the social service sector ideally in an agency delivering counseling, crisis intervention or advocacy services</li><li>Able to work shifts including nights and weekends</li><li>Consistently demonstrates reliable professionalism in working in, out and across the organization</li><li>Registered social work/social service an asset</li><li>Current CPI certification an asset</li></ul>Hours: On-call &nbsp;Salary: $28.63/hourNellie’s is committed to the development of an agency that reflects the women it serves. Applications from Aboriginal Women, World Majority Women/Women of Colour, Lesbians, Bisexual Women, Transgendered Women and Women with Disabilities, Women who have experienced Violence and Consumer Survivors are strongly encouraged.Nellie’s is a unionized workplace with the Workers United Canada Council. This position is within the bargaining unit and as such the terms and conditions of employment are in accordance with the Collective Agreement

3 Social Worker Casual OR On Call Jobs