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The United Steelworkers Canadian National Office is hiring a staff person for an in-office permanent position in the union’s Research, Public Policy &amp; Bargaining Support Department in Toronto.The USW is seeking a person with the following qualifications:<ul><li>Experience working in the labour movement<ul><li>Experience in preparing and conducting interest arbitrations in the health care sector and first contract and/or interest arbitrations in other sectors</li><li>Collective bargaining experience, particularly in the area of pensions/benefits and/or a university degree in industrial and labour relations or economics (or related field)</li><li>Commitment to improving the lives of working people</li><li>Excellent writing, communication and problem-solving skills</li><li>Experience working as part of a team in a fluid, fast-paced environment, with minimal supervision</li><li>Ability to work in both official languages is a very strong asset</li></ul></li></ul>The responsibilities of the research staff position will include, but are not limited to:<ul><li>Collective bargaining support and interest arbitration preparation and presentation<ul><li>Provide bargaining support for negotiations, including evaluation of economic impact of improvements, evaluation of specific contract clauses (for example, job evaluation/classification, training) and preparation and presentation of submissions for interest arbitrations</li><li>The ideal candidate would have:<ul><li>Experience in preparing and presenting union positions in interest arbitrations</li><li>Expertise in calculating the cost of improvements in collective agreements in the context of collective bargaining</li><li>Ability to work as part of a team in the context of collective bargaining</li></ul></li></ul></li><li>Pension funding and design<ul><li>Provide bargaining support for the negotiation of pensions, including analysis of pension plans and plan financing, and estimate the cost of plan improvements</li><li>The ideal candidate would have:<ul><li>Understanding of basic concepts of pension and benefit plan financing, and pension and benefit design</li><li>Ability to use simple computer software to calculate estimated costs of pension plan improvements</li><li>Ability to communicate basic pension and benefit funding concepts to staff and members of bargaining committees</li></ul></li></ul></li><li>Corporate and sectoral analysis<ul><li>Produce reports on the finances, performance, and strategy of companies</li><li>Produce reports analyzing performance and prospects in various economic sectors</li><li>Produce research and sectoral research in support of the Union’s strategic corporate campaigns</li><li>The ideal candidate would have:<ul><li>Understanding of basic accounting concepts, corporate finance, and economics</li><li>Ability to research corporate structure, evaluate corporate financial statements, and analyze business plans</li></ul></li></ul></li></ul>The USW is committed to employment equity and encourages applications from members of equality-seeking groups, including women, people of colour, Indigenous people, people with disabilities, as well as members of the 2SLGBTQIA+ community.This position offers compensation as determined by the Staff Representatives Agreement, ranging from $102,971.53 – $132,866.47, plus a lease vehicle or car allowance, per diem and a generous benefits, pension and pension package.This position is an in-office position based in Toronto, Ontario. Frequent travel across Canada and occasional travel to the United States and abroad may be required.Candidates should submit their cover letter and resumé by September 5 to <a href="mailto:careers@usw.ca" target="_blank">careers@usw.ca</a>. Please indicate “USW research position application, August 2025” and your name in the subject line.Please address your application to: &nbsp;Meg Gingrich Assistant to the National Director, United Steelworkers, mailing address 800-234 Eglinton Avenue East, Toronto, Ontario M4P 1K7. All applications will be kept confidential.&nbsp; Only applicants to be interviewed will be contacted.**Le Bureau national canadien du Syndicat des Métallos est à la recherche d’une personne pour travailler à plein temps à son bureau de Toronto à titre de membre du personnel de son Service de la recherche, de la politique publique et du soutien à la négociation.Le Syndicat des Métallos recherche une personne qui possède les qualifications professionnelles suivantes&nbsp;:<ul><li>Expérience de travail au sein du mouvement ouvrier</li><li>Expérience en préparation et conduite d’arbitrage de différends dans le secteur de la santé, ainsi que d’arbitrages de premiers contrats et d’arbitrages de différends dans d’autres secteurs</li><li>Expérience en négociation collective, en particulier dans le domaine des pensions et des avantages sociaux, ou diplôme universitaire en relations industrielles et relations de travail ou en économie (domaine connexe)</li><li>Engagement à améliorer la vie des travailleuses et travailleurs</li><li>Excellentes aptitudes en rédaction, communication et résolution de problèmes</li><li>Expérience du travail en équipe dans un milieu fluide et très dynamique, avec un minimum de supervision</li><li>Habileté à travailler dans les deux langues officielles, un très grand atout</li></ul>Les responsabilités du poste de représentante/représentant au Service de la recherche comprendront, mais non de façon limitative&nbsp;:<ul><li>Soutien à la négociation collective, et préparation et présentation de demandes d’arbitrage de différends</li><li>Fournir du soutien lors des négociations, notamment en évaluant les répercussions économiques des améliorations et de certaines clauses contractuelles (par exemple, l’évaluation et la classification des emplois, la formation), ainsi qu’en préparant et en présentant les demandes d’arbitrage de différends</li><li>La personne idéale possédera les compétences suivantes&nbsp;:</li><li>Expérience dans la préparation et la présentation des positions syndicales lors d’arbitrages de différends</li><li>Expérience dans le calcul des coûts des améliorations dans les conventions collectives, dans le contexte de la négociation collective</li><li>Aptitude à travailler en équipe dans le cadre de négociations collectives</li><li>Conception et financement de régimes de retraite</li><li>Fournir du soutien en vue de la négociation de régimes de retraite, ce qui consiste à effectuer l’analyse de régimes de retraite et de leurs plans de financement, et à estimer le coût des améliorations aux régimes</li></ul>La personne idéale possédera les compétences suivantes&nbsp;:<ul><li>Compréhension des concepts de base de la conception et du financement des régimes de retraite et d’avantages sociaux</li><li>Capacité à utiliser des logiciels de base pour effectuer l’estimation des coûts des améliorations aux régimes de retraite</li><li>Aptitude à communiquer les concepts de base du financement des régimes de retraite et d’avantages sociaux aux représentants et aux membres des comités de négociation</li><li>Analyse des secteurs et des entreprises<ul><li>Produire des rapports sur les finances, le rendement et la stratégie des entreprises</li><li>Produire des rapports analysant le rendement et les perspectives de divers secteurs économiques</li><li>Effectuer des recherches et autres recherches sectorielles à l’appui des campagnes stratégiques du syndicat ciblant des entreprises</li><li>La personne idéale possédera les compétences suivantes&nbsp;:</li><li>Compréhension des concepts fondamentaux de la comptabilité, des finances des entreprises et de l’économie</li><li>Habileté à mener des recherches sur la structure des entreprises, à évaluer les états financiers des entreprises et à analyser des plans d’affaires</li></ul></li></ul>Le Syndicat des Métallos s’est engagé à garantir l’équité en matière d’emploi et encourage les membres des groupes en quête d’équité, notamment les femmes, les personnes de couleur, les Autochtones, les personnes handicapées et les membres de la communauté&nbsp;2ELGBTQIA+ à présenter leur candidature.Le poste offre une rémunération établie dans la convention collective des représentantes et représentants, qui varie entre 102 971,53 $ et 132 866,47&nbsp;$, un véhicule de location ou allocation automobile, une indemnité journalière et un généreux régime d’avantages sociaux et de retraite.Le poste est en présentiel à Toronto (Ontario) et peut exiger des déplacements fréquents partout au Canada et occasionnellement aux États-Unis et à l’étranger.Les personnes intéressées doivent soumettre une lettre d’accompagnement et leur curriculum vitae au plus tard le 5 septembre à <a href="mailto:careers@usw.ca" target="_blank">careers@usw.ca</a>. Dans la ligne d’objet, veuillez indiquer votre nom et «&nbsp;demande d’emploi pour le poste du Service de la recherche du Syndicat des Métallos, août&nbsp;2025&nbsp;».Veuillez adresser votre demande à: Meg Gingrich, adjointe au directeur national, Syndicat des Métallos, 800-234,&nbsp;av.&nbsp;Eglinton Est, Toronto (Ontario) M4P 1K7. Les demandes seront toutes traitées de manière confidentielle. Nous communiquerons uniquement avec les personnes sélectionnées pour une entrevue.

United Steelworkers

Union Researcher

This Volunteer Placement is Located in:&nbsp;Tegucigalpa, HondurasStart Date:&nbsp;December 2025Placement Length:&nbsp;6 months with the possibility of extensionLanguage Requirements:&nbsp;Spanish&nbsp;<a href="https://cusointl.org/Language-Requirements" target="_blank">Level 4-Advanced</a>&nbsp;and English&nbsp;<a href="https://cusointl.org/Language-Requirements" target="_blank">Level 3-Intermediate</a>Please submit a Spanish Resume and Statement of InterestEligibility: Open to Canadian Citizens and Permanent Residents of Canada only<h3>The Volunteer’s Role</h3>As a volunteer, you will:<ul><li>Do training methodology design</li><li>Advise and Support Organizational Leadership/Community Engagement</li><li>Monitor and Report on Progress / Training and Capacity Building</li></ul>Essential Requirements:<ul><li>University degree in Education, Natural Resources, Environmental studies.</li></ul>Essential Background:<ul><li>Knowledge/experience on Education, training</li><li>Knowledge/experience on planning, administration processes, planning, strategy design</li><li>Previous experience in planning processes</li><li>Knowledge/experience in research teaching, training and/or facilitation processes</li><li>Knowledge/experience applying participatory approaches and tools</li><li>Demonstrated experience of working in multi-cultural and multi-disciplinary team</li></ul>What’s in it for YOU? A life-changing experience!<h3>About Us, the Project and the Partner</h3>Cuso InternationalCuso International is an international cooperation and development organization that works to create economic and social opportunities for marginalized groups. Together with our partners, we are focused on efforts to advance gender equality and social inclusion, improve economic resilience, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Founded in 1961, Cuso International works in Africa, Latin America and the Caribbean, and Canada.We seek individuals who share our values and are committed to supporting marginalized groups, including those from the LGBTQIA+ communities.Project - Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE)Cuso International will deliver the Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE) project, with a contribution from Global Affairs Canada (GAC) over seven years (2020-2027). SHARE aims to improve the economic and/or social well-being of the poorest, most marginalized and vulnerable people, particularly women and girls, in developing countries, with a view to contributing to the Sustainable Development Goals. In addition to increasing the engagement of Canadians in international development and key global issues, this project will aim to increase the performance of country partners to deliver more inclusive, innovative and environmentally sustainable development initiatives that advance gender equality, in support of the action areas of Canada’s Feminist International Assistance Policy.Partner - Mesa de ONG's Comanejadoras de Areas Protegidas de HondurasOur partner, the Mesa de ONG's Comanejadoras de Areas Protegidas de Honduras, performs a variety of actions and activities, in order to improve the system of management of protected areas of Honduras. One of their responsibilities is to prepare and develop public positions on issues of importance to the country, especially in protected areas.With the support of strategic partners, they develop and deliver workshops and training in each chapter-Regional of the organization. Through training, organizations are updated in socio-environmental management instruments, protected areas issues and trends, and to contribute to increase their management capacities in order to reach sustainability in the long term. The organization is also an exchange platform to share and learn good practices<h2>Prestaciones</h2><h3>Terms and Conditions</h3>Cuso International's terms and conditions allow you to lead a modest and healthy lifestyle similar to local living standards. This support package will cover basic living expenses for one volunteer and is not intended to cover home-based expenses (eg. loans, support payments, etc.) or luxury items such as imported items in placement or international personal travel.Support Package<ul><li>Modest monthly living allowance</li><li>Accommodation while in placement</li><li>Medical Health Insurance (including the cost of required vaccinations and antimalarial medication)</li><li>Round-trip airfare and visa/work permit costs</li><li>Pre-placement training, In-Country Orientation (ICO) and Reintegration Debriefing</li><li>Support while in placement through Cuso International's Country Program Office (CPO) and local partners throughout your placement</li><li>Access to Employee Assistance Program (EAP) while in placement and upon return</li><li>Bonus: Additional return flight home or cash in lieu after 12 months of service for volunteers who extend for another 6 months</li></ul>Selection Requirements:Please note that if you are shortlisted for the placement, you will be required to:<ul><li>Confirm Passport or Permanent Resident details for travel purposes&nbsp;</li><li>Provide 2 Professional References and 1 Personal Reference</li><li>Complete a language assessment during the preliminary telephone interview in the language required for your placement</li><li>Obtain a satisfactory Police Check</li><li>Complete a medical exam and be medically cleared before your departure</li><li>Due to the COVID-19 situation, be double vaccinated following the&nbsp;<a href="https://covid19.trackvaccines.org/agency/who/" target="_blank">World Health Organization-approved vaccines.</a></li></ul>Pre-placement Training and Briefing -&nbsp;Skills and Knowledge for Working in Development (SKWID)We commit to helping you prepare as best as possible for your placement. You will have a Volunteering Mobilization Advisor (VMA) to support you through the process and will participate in pre-placement training as part of your preparation. You will also have access to self-directed briefing documents, online training, and external resources through the volunteer portal. This training is designed to maximize your understanding of your placement and culture, help you identify and plan your learning, and help you stay safe and healthy during your placement.Protection from Sexual Exploitation and AbuseCuso International works with poor, vulnerable and marginalized people, mainly women and girls, to eradicate poverty and inequality. We understand the need to uphold and enforce the highest standards of ethical and professional conduct.At Cuso International, we believe that all people, regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, age, record of offences, marital status, family status, sexual orientation, gender expression and identity or disability have the right to live lives free of harassment, sexual exploitation and abuse.Cuso International considers all forms of harassment, sexual exploitation and abuse to be incompatible with fundamental belief in the human dignity of all people, international and national agreements and standards, and its core values. Cuso International volunteers must agree to uphold the Child Protection, Prevention of Workplace Violence, Prevention of Workplace Harassment and Discrimination, and Prevention of Sexual Exploitation and Abuse Policies and&nbsp;<a href="https://cusointernational.org/code_of_conduct/" target="_blank">Code of Conduct</a>.Residency and CitizenshipDuring the application and pre-placement phases, most Cuso International applicants are based in Canada, although we also receive applications from outside Canada. Regardless of your location, it's crucial for us to maintain easy and prompt communication with you between your application and start dates. We may request your passport, need to know your current residence, and be informed of any travel plans.Leaving your country of residence can impact your citizenship status. If you're leaving your residence for a placement, it is your responsibility to research the implications with local immigration authorities. By applying, you accept full responsibility for any consequences regarding citizenship, residency, or immigration status. Canadian Permanent Residents should make arrangements with immigration authorities before travelling to avoid any risks to their residency status.

Cuso International

Environmental Education and Training Specialist

Position:Senior Product Designer, GrowthReports to:People Manager, Brand &amp; MarketingPosition Term:Full Time PermanentPrimary Location:Mississauga, Ontario, CanadaWorkplace Type:HybridJob PurposeThe Senior Product Designer on the Engagement team (within Growth) oversees the UX/UI and marketing campaign strategy on worldvision.ca for lead and donor engagement. This role is responsible for user research, prototyping, user-centred and persona-centred design, customer- and user-journey flow through digital channels and working to critique and implement excellent user-interfaces, as well as user experiences, online. This role is crucial in driving growth and customer acquisition, requiring an in-depth understanding of design tools, platforms, and design analytics. The Senior Product Designer also plays a key role in team leadership, fostering innovation, and ensuring that all marketing efforts are synergistic and aligned with business objectives. &nbsp;We hold this role accountable for: &nbsp;<ul><li>Product Strategy: Leading the end-to-end product design process from discovery to delivery. &nbsp;</li></ul><ul><li>Marketing Campaign Design: Own the end-to-end design of marketing campaigns, including concept development, wireframes, high-fidelity mockups and final assets. &nbsp;</li></ul><ul><li>User Research: Conducting user research (interviews, surveys, usability testing) to understand user needs and pain points.  &nbsp;</li></ul><ul><li>Information Architecture: Organizing and structuring content in a way that is intuitive and easy to navigate.  &nbsp;</li></ul><ul><li>Wireframing and Prototyping: Creating low-fidelity wireframes and high-fidelity prototypes to visualize and test design solutions.  &nbsp;</li></ul><ul><li>User Interface (UI) Design: Collaborating with UI designers to ensure a consistent and visually appealing user interface that reflects the empathy of user personas. &nbsp;</li></ul><ul><li>Usability Testing: Conducting usability testing to identify areas for improvement in the user experience.  &nbsp;</li></ul><ul><li>User Experimentation: Planning, conducting and measuring user experiments across our campaigns and evergreen presence, and presenting learning back to the team and business to improve our performance. &nbsp;</li></ul><ul><li>Collaboration: Working closely with product managers, engineers, and other stakeholders to ensure designs align with business goals and technical feasibility.  &nbsp;</li></ul><ul><li>Accessibility: Ensuring designs meet WCAG 2.0 guidelines.  &nbsp;</li></ul><ul><li>Iterative Design: Continuously refining designs based on user feedback and data analysis. &nbsp;</li></ul>Responsibilities<ul><li>Own the end-to-end design of marketing campaigns, including concept development, wireframes, high-fidelity mockups and final assets. &nbsp;</li></ul><ul><li>Own and continue to refine personas, customer journeys, and customer attitudes, needs and value canvasses for the Engagement team, and on behalf of Brand &amp; Marketing more generally. &nbsp;</li></ul><ul><li>Own, plan and run customer / lead / user research to understand, diagnose and optimize lead journeys, user experiences across channels, and user needs across our digital estate. &nbsp;</li></ul><ul><li>Own and iterate our Information Architecture for our logged-out website experience at Worldvision.ca, working across the Growth team, and more widely with the business, to continue to refine website structure and customer experience. &nbsp;</li></ul><ul><li>Lead on the definition of customer and user experiences on our website, and on the wireframing, pre-prototyping, prototyping and testing of these for maximum impact. &nbsp;</li></ul><ul><li>Working with engineers, agencies, designers and copywriters to create appropriate UI designs for web experiences. &nbsp;</li></ul><ul><li>Working with Product Owner to ensure the right new experiences, templates, tools and designs are sponsored and prioritized with our development teams, for constant improvement of our online real estate for our customers. &nbsp;</li></ul><ul><li>Champion a growth mindset, continuously seeking opportunities to learn, iterate and improve design outcomes. &nbsp;</li></ul><ul><li>Deeply understand and map user journeys, identifying pain points and opportunities to enhance the overall experience; and design with a strategic lens on lead journey management, ensuring seamless transitions from awareness to conversion. &nbsp;</li></ul><ul><li>Apply principles of conversion optimization to drive measurable improvements in user engagement and business metrics. &nbsp;</li></ul>Leadership: &nbsp;<ul><li>Maintaining knowledge of industry best practices on user testing, usability, accessibility and user-centred design, including devising and leading channel experiments to widen our knowledge of these disciplines with regards to our audiences. &nbsp;</li></ul><ul><li>Leading on our accessibility research, understanding, and execution, ensuring our web and channel experiences are aligned with global W3C WCAG guidelines &nbsp;</li></ul><ul><li>Leading on best-practice in UX and user-journey design – ensuring our personas, their needs and value canvasses, are up to date and at the forefront of how we design experiences. &nbsp;</li></ul><ul><li>Leading on initial design, prototyping and ideation processes (through double diamond-based methodology) for our web and channel experiences  &nbsp;</li></ul><ul><li>Leading on mentoring other designers and specialists in the team on how agile user-centred design works, and the expectations and plans for iterative design, testing and development throughout projects. &nbsp;</li></ul>User Data Testing &amp; Tracking &nbsp;<ul><li>Leading on usability testing, journey testing, and tracking of data and results around user experience, feedback and usability research, and sharing with the team and other stakeholders as appropriate &nbsp;</li></ul><ul><li>Leading on planning, tracking and reporting on usability and functional experiments on our website, ensuring we are adopting an attitude and methodology of constant testing and refinement. &nbsp;</li></ul><ul><li>Working with Analytics leads to ensure our website and digital experiences are fully capable of delivering the right data, analysis and feedback to enable better user-centred design &nbsp;</li></ul><ul><li>Working with Product Owner to ensure user-feedback tools, methods and opportunities are appropriately prioritized &nbsp;</li></ul>Qualifications<ul><li>A minimum of 5 years of experience in UX design  &nbsp;</li></ul><ul><li>Proven experience in delivering Information Architectures, UX on website projects and campaign designs</li></ul><ul><li>Strong understanding of user-centered design principles. &nbsp;</li></ul><ul><li>Proficiency in design tools such as Figma. &nbsp;</li></ul><ul><li>Knowledge of digital analysis tools such as HotJar, Adobe Analytics, etc. &nbsp;</li></ul><ul><li>Excellent communication and collaboration skills. &nbsp;</li></ul><ul><li>Ability to synthesize research findings and translate them into design solutions. &nbsp;</li></ul><ul><li>Knowledge of user research methodologies. &nbsp;</li></ul><ul><li>Deep skills in analysis of performance, behaviour and user commentary across digital channels</li></ul><ul><li>Experience managing agencies and third-party vendors &nbsp;</li></ul><ul><li>Experience working with and contributing to design systems &nbsp;</li></ul><ul><li>Proven experience as a UX lead, with minimum of 3 years in B2C web design &nbsp;</li></ul><ul><li>Strong understanding of Lean Agile Scrum principles and methodologies &nbsp;</li></ul><ul><li>Qualification in double-diamond or similar UX methodology &nbsp;</li></ul><ul><li>Strong people management skills and experience &nbsp;</li></ul><ul><li>Experience in Agile with preferred qualifications, but solid working experience accepted &nbsp;</li></ul><ul><li>Highly collaborative and comfortable with both high-level planning and tactical execution &nbsp;</li></ul><ul><li>Able to excel in a dynamic environment while managing several projects simultaneously &nbsp;</li></ul><ul><li>Strong time management and prioritization skills to realize maximum value &nbsp;</li></ul><ul><li>Strong analytical skills and the ability to make data driven decisions especially when needing to make trade-offs &nbsp;</li></ul><ul><li>Able to navigate the organization and influence through indirect leadership and relationship capital, especially with design colleagues outside of the Growth Team &nbsp;</li></ul><ul><li>Other personal attributes: ambitious, assertive, energetic, enthusiastic, confident, optimistic, inquisitive, persuasive, and motivational &nbsp;</li></ul><ul><li>Nonprofit experience would be an asset &nbsp;</li></ul>Why Consider Us? &nbsp;<ul><li>Our competitive compensation &amp; benefits include:</li></ul><ul><li>Health Spending Account</li><li>Up to 6% matched pension contributions</li><li>Parental leave top-up</li><li>Generous paid vacation, sick days, wellness and personal days</li><li>Office closed extra days before long weekends (6x/year)</li></ul><ul><li>World Vision Canada has consistently been awarded Canada and GTA top employer awards. </li><li>We are Canada’s largest development, relief, and advocacy non-profit organization. </li><li>We embody an Agile mindset here.</li></ul>#LI-HybridJobFamilyMarketingJobFunctionIndividual ContributorPayTypeSalaryEmploymentIndicatorFully Remote

Senior Product Designer, Growth

The Canadian Union of Postal Workers represents over 55,000 workers who work for post offices, call centres, and courier companies all across Canada and Quebec. The Union has a strong focus on public sector innovation, human rights, social justice, and political activism. For more information about CUPW, please see our web site at&nbsp;<a href="http://www.cupw.ca" target="_blank">www.cupw.ca</a>.Responsibilities<ul><li>Serve as a union member of a joint union/management committee of service expansion, innovation and training;</li><li>Assist in the design, development, costing, management and evaluation of projects that create new opportunities for postal workers;</li><li>Research global and local market trends in the parcel, postal, e-commerce and broader logistics and delivery industries, including financial services and environmental issues related to these industries. An ability to critically analyze, from a progressive perspective, the above;</li><li>Prepare union proposals for innovation and analyze employer's business cases, cash flow and contract information;</li><li>Facilitate meetings, focus groups and orientation sessions.</li></ul>Qualifications<ul><li>Post-secondary education or extensive related work and training experience in economics, political science, social innovation, business administration, or related fields;</li><li>Experience in project management;</li><li>Proven research and writing skills;</li><li>Ability to multi-task, set priorities and communicate with all levels of the union and with management;</li><li>Proficiency in Microsoft Office software: Excel, PowerPoint and Word essential;</li><li>Ability to work well on own and with others;</li><li>A demonstrated commitment to the values of the labour movement through experience in the labour and/or wider social justice movements;</li><li>Ability to speak and write in both official languages.&nbsp;</li></ul>Assets<ul><li>Experience with committee, board or similar type of work with unions, non-profit or community groups;</li><li>Experience in navigating complex labour/management relationships;</li><li>Any demonstrated background knowledge in the fields of: e-commerce, urban congestion, financial services, regulated markets, or change in networked industries would be considered a plus.</li></ul>Salary and BenefitsThis is a full-time position starting as soon as possible for a two-year term. Annual salary is $87,111.82 (37.5 hours per week) with a comprehensive, employer-paid benefit package. Salary and benefits are according to the CUPE 1979 staff collective agreement. CUPW is an equal opportunity employer, and applications are encouraged from equity seeking groups. Self-identification is optional.Spécialiste en recherche - innovation et changementLe Syndicat des travailleurs et travailleuses des postes (STTP) compte plus de 55&nbsp;000 membres qui occupent un emploi au sein du service postal public, de centres d’appel et d’entreprises de messageries partout au Canada et au Québec. Le Syndicat s’intéresse activement aux innovations dans le secteur public, aux droits de la personne, à la justice sociale et au militantisme politique. Pour obtenir de plus amples renseignements au sujet du STTP, consultez le site Web du Syndicat à l’adresse suivante :&nbsp;<a href="http://www.sttp.ca" target="_blank">www.sttp.ca</a>.Responsabilités<ul><li>Représenter la partie syndicale au sein d’un comité syndical-patronal qui s’occupe de l’expansion des services, de l’innovation et de la formation;</li><li>Aider à la conception, à la mise sur pied, à l’établissement des coûts, à la gestion et à l’évaluation de projets qui créent de nouveaux débouchés pour les travailleurs et travailleuses des postes;</li><li>Faire des recherches sur les tendances qui se dégagent à l’échelle internationale et nationale dans les secteurs des colis, de la poste, du commerce électronique, de la logistique et de la livraison, y compris les services financiers et les questions environnementales liées à ces secteurs. Aptitude à analyser ces questions d’un œil critique et dans une perspective progressiste;</li><li>Préparer des propositions syndicales en matière d’innovation et analyser des dossiers d’affaires, des flux d’encaisse et des dispositions contractuelles;</li><li>Animer des réunions, des groupes de discussion et des séances d’orientation.</li></ul>Exigences<ul><li>Études postsecondaires ou vaste expérience de travail et de formation professionnelle en économie, en science politique, en innovation sociale, en administration des affaires ou dans des domaines connexes;</li><li>Expérience en gestion de projets;</li><li>Aptitudes reconnues en recherche et en rédaction;</li><li>Aptitude à mener de front plusieurs dossiers, à établir des priorités et à communiquer avec tous les paliers du syndicat et de la direction;</li><li>Maîtrise des logiciels de Microsoft Office : Excel, PowerPoint et Word (essentielle);</li><li>Aptitude à travailler seul ou en équipe;</li><li>Engagement manifeste envers les valeurs du mouvement syndical sous forme d’expérience au sein du mouvement syndical ou du mouvement pour la justice sociale;</li><li>S’exprimer en français et en anglais, tant à l’oral qu’à l’écrit.</li></ul>Atouts<ul><li>Avoir déjà travaillé au sein de comités ou de conseils ou avoir effectué du travail semblable auprès de syndicats, d’organismes à but non lucratif ou de groupes communautaires;</li><li>Avoir de l’expérience dans la gestion des relations syndicales-patronales complexes;</li><li>Posséder des connaissances générales dans les domaines du commerce électronique, de la congestion urbaine, des services financiers, des marchés réglementés ou des changements dans les secteurs à réseaux.</li></ul>Salaire et avantages sociauxIl s’agit d’un mandat de deux ans, à plein temps (37,5 heures par semaine) à pourvoir dès que possible. Le salaire annuel est de 87&nbsp;111,82&nbsp;$, assorti d’une vaste gamme d’avantages sociaux payés par l’employeur. Le salaire et les avantages sociaux sont conformes à la convention collective en vigueur pour l’unité du SCFP&nbsp;1979. Le STTP est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi. Nous encourageons les personnes appartenant à un groupe revendiquant l’équité à poser leur candidature.&nbsp;L’auto-identification est facultative.

CUPW-STTP

Research Specialist - Innovation and Change

Are you looking for a position where you can make a significant impact in the local community?&nbsp;Food Banks Mississauga’s vision is&nbsp;a Mississauga where everyone is food secure. Our mission is to lead our agency network to realize a food-secure Mississauga by providing and promoting access to healthy and appropriate food.<h2>Job Purpose</h2>The Agency Network Data Specialist plays a key role in strengthening the Food Banks Mississauga network by building strong relationships with member agencies and ensuring high-quality, meaningful data is collected, maintained, and translated into insights. This position supports agencies in adopting and optimizing Link2Feed data management software, manages routine and time-sensitive reporting needs for internal teams and funders, and leads improvements in data quality, tracking, and reporting processes. The role includes conducting targeted data analysis, supporting research design for organizational surveys and evaluations, and generating metrics and identifying trends. Through a blend of agency relations, data stewardship, and analytical work, this position ensures that accurate, relevant information informs decision-making, program development, and impact reporting.<h2>Key Performance Areas</h2><h2>Agency Relations and Support (20%)</h2><ul><li>Manage a caseload of member agencies within the Food Banks Mississauga network.</li><li>Build and maintain strong working relationships through regular communication and support.</li><li>Conduct agency site visits focused on updating agency information or managing concerns.</li><li>Support agencies with complaints, concerns and operational support requests.&nbsp;</li></ul><h3>Link2Feed Data Management and Tracking (20%)</h3><ul><li>Support and train agencies to improve consistent and accurate use of Link2Feed.</li><li>Monitor and ensure timely, accurate data entry by agencies; Manage a plan to increase agency reporting rates and data quality within the system.</li><li>Identify and promote additional Link2Feed features that benefit agency operations. Conduct quarterly reviews for duplicate profile resolution and general data hygiene.</li><li>Develop a framework to assess and improve data quality across the network.</li></ul><h3>Network Data Collection and Analysis (30%)</h3><ul><li>Enhance client and agency survey tools to ensure stronger alignment with organizational goals.</li><li>Standardize data collection methodologies and sampling strategies. &nbsp;</li><li>Develop consistent practices for analyzing and presenting survey findings, including report writing and presentations to stakeholders and partners.</li><li>Lead the hiring, training, and supervision of summer students and a team of up to 30 volunteers. Translate and synthesize data from Link2Feed, surveys, and evaluations for internal use and external funder reporting.</li><li>Support special projects with mixed-method evaluations for grant reporting purposes.</li><li>Collaborate with the marketing team to arrange agency network site visits to collect and share client stories and qualitative insights. Reviewing qualitative data from story collection, identify key themes, and enhance the organization’s qualitative insights.</li></ul><h3>Data Management (25%)&nbsp;</h3>Respond to ad hoc reporting requests including:<ul><li>Handling a high volume of time-sensitive data requests from both internal teams, partners and stakeholders.</li><li>Managing expectations based on request scope and system limitations.</li><li>Anticipating recurring needs by developing standardized reports or templates.</li><li>Creating and maintaining:<ul><li>An end-of-year Link2Feed data summary to support the annual impact report.</li><li>Monthly updates to a metrics tracking spreadsheet for all programs within the Programs team.</li><li>Impact metrics for donor reports and proposals, such as meals provided or households served.</li><li>Custom reports by geographic region or agency to meet funder or partner requirements.</li><li>Historical trends and year-over-year comparisons to demonstrate organizational growth and sustainability.</li></ul></li></ul><h3>Other Duties as Assigned (5%)</h3><ul><li>Attend and contribute to agency and internal staff meetings.</li><li>Address complaints or issues raised by agencies or clients as appropriate. Perform additional responsibilities as assigned by management.</li></ul><h2>Education and Experience</h2><ul><li>A Bachelor’s degree in a relevant field such as Social Work, Community Development, Data Science, Nonprofit Management, Sociology, or a related discipline is required. A Master’s degree is considered an asset.</li><li>Minimum 2 years of experience in:</li><li>Nonprofit sector, ideally in community or agency relations.</li><li>Client data systems (e.g., Link2Feed, Salesforce, or similar platforms). &nbsp;</li><li>Data collection, analysis, and reporting. Training or facilitating workshops for diverse audiences.</li><li>Experience in mixed-method research (qualitative and quantitative) and program evaluation.</li><li>Strong project management skills and experience coordinating volunteers or student staff.</li><li>Demonstrated ability to work cross-functionally across departments and communicate insights effectively to stakeholders. &nbsp;</li></ul><h2>Skills, Competencies, and Qualities&nbsp;</h2><ul><li>Passion. A passion for mission-driven work and personal values aligned with those of FBM. Concern for and interest in issues of poverty, food security, and/or social justice</li><li>Proactivity/Enthusiasm/Persistence. Act without being told what to do. Passionate and excited about work. Can-do attitude. Ability to work autonomously while being aware of the importance of accountability. Committed to exceeding standards and ongoing improvement</li><li>Communication. Speak, listen, and write English in a clear, confident, respectful, thorough, and timely manner using appropriate and effective communication tools and techniques.</li><li>Relationship Building. Internal and external relationship-building skills. Demonstrated ability to work effectively with agency members, staff, student interns and other relevant stakeholders. Build trust-based relationships based upon mutual respect, with the ability to maintain confidentiality and discretion.</li><li>Technical. Excellent skills in MS Office and/or Google Apps for business; experience with Excel/Google Sheets for data management. Ability to learn new systems quickly. FBM is a cloud-based, paperless environment</li><li>Leadership. Influence, inspire, and motivate others around you to participate and take action. Professional presence, approachable. Self-aware of strengths and weaknesses. Demonstrates integrity.</li><li>Flexibility/Adaptability/Innovation. Flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency. Adjust quickly to changing priorities and conditions. Cope effectively with complexity and change. Discover, develop, and promote new ideas, methods, and tools that can benefit FBM and produce reliable outcomes.</li><li>Problem-Solving Skills. Assess situations to determine the importance, urgency, and risks and make clear, timely decisions that are in the best interests of FBM.</li><li>Organization. Set goals, implement action plans, document, evaluate, and learn. Committed to exceeding standards. Ability to carry out multiple tasks and meet deadlines</li><li>Detail-Oriented. Conscientious and high attention to detail. Manage multiple tasks effectively and efficiently, with superior organizational skills and an ability to work under deadline.</li></ul><h2>Why Work for Us?</h2><ul><li>Be proud of helping to relieve food insecurity in Mississauga by providing and promoting access to healthy and appropriate food.</li><li>Join a fantastic culture where people laugh a lot, pitch in during those “all-hands-on-deck” times, and enjoy celebrating together at birthdays, holidays, and team outings. We work hard to live our values of Integrity First, Bold Mindset, Respect For All, and Collaborative Leadership.</li><li>We value the contributions of our staff, so we have a professional workspace, up-to-date technology, and a lunchroom with all the tea or coffee you can drink.</li><li>We offer great benefits, including three weeks of paid vacation starting in your first year, RRSP contribution matching, solid health insurance, including an employee assistance program, free parking, and funding for professional development.</li><li>Food Banks Mississauga is a certified Living Wage employer and a proud recipient of the 2020 Not for Profit of the Year Award from the Mississauga Board of Trade Business Awards of Excellence.</li></ul><h2>Role Details</h2>Relationships:This position reports to the Director of Programs and Agency Network.&nbsp;Position Type:Full-time, occasional evening and weekend work required&nbsp;&nbsp;Compensation:&nbsp;Starting salary of 60,000- 65,000&nbsp;Environment:This role is based from FBM, located at 4544 Eastgate Parkway, Mississauga ON.&nbsp;This role has a hybrid remote/in-office schedule with a minimum of 2 days/week in the office.As part of its commitment to racial justice and reconciliation, FBM encourages applications from those who identify as Black, Indigenous, People of Colour, and other under-represented communities. We welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Food Banks Mississauga

Agency Network Data Specialist

The Lead, HIV Endgame Funding Program, under the direction of the Director, Evidence and Knowledge Synthesis, plays a key role in leading the OHTN’s HIV Endgame Funding program. The OHTN HIV Endgame Program funds people and projects to support the design, implementation, improvement, and scale-up of programs and services that move Ontario closer to reaching the HIV endgame. The Lead will be the first point of contact for all inquiries and will organize and implement various activities pertaining to the HIV Endgame Funding Program, working closely with staff and other interest holders to meet the objectives of the program. The Lead will be responsible for planning, implementing and monitoring all aspects of the funding program including logistics for initiating new grant initiatives, monitoring and updating the grant management system, tracking progress and reporting on grants, external communications and functions of committees.&nbsp;The role requires a confident and multi-skilled individual with broad knowledge of grants management, contracts and compliance, and a highly developed customer service orientation. They will be committed to our goals of making new HIV infections rare, improving the health and well-being of people living with and at risk of HIV, and enhancing the overall health and well-being of populations most affected by HIV

Ontario HIV Treatment Network

Lead, HIV Endgame Funding Program (18-Month Contract)

Department: Strategy, Innovation &amp; TransformationReports toGroup Head &amp; EVP, Strategy, Innovation &amp; TransformationJob typeFull-Time, Permanent, Hybrid working&nbsp;&nbsp;3-4 days per weekLocationOntario BasedPosting periodMonday, September 1, 2025The opportunityAre you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being.&nbsp;Summary of role​A Mission-Critical Leadership Role Where Technical Excellence Meets Operational InnovationThe Executive Director, Technology and Data is a transformational leader who serves as the technical and data backbone supporting Kids Help Phone's innovation ecosystem. Working in close partnership with the Executive Director of Innovation and Product and operational leadership, this role focuses on building and maintaining the robust, scalable technology infrastructure and data capabilities that enable breakthrough innovations to reach millions of young people across Canada.This position is perfect for a seasoned technology executive who thrives in resource-constrained environments and has proven experience implementing enterprise-grade technical solutions that power product innovation and organizational transformation. Someone who enables leading data operations and data science functions, ensuring robust governance, privacy, security, reporting and business intelligence. You will be the chief architect of our technology and data platforms, ensuring that every system, database, and integration delivers the reliability, security, and performance needed to support cutting-edge mental health innovations (AI, gaming, opensource are all part of the technology foundations needed).Key responsibilitiesTechnology Infrastructure Leadership and Innovation Enablement<ul><li>Architect and maintain enterprise technology platform that provides the reliable, scalable foundation for innovation and AI powered initiatives and operations</li><li>Lead technical feasibility assessment for new product concepts, working collaboratively with Innovation and Product leadership to ensure technical and financial viability.</li><li>Oversee cybersecurity, privacy compliance, and data governance with standards appropriate for sensitive mental health data and youth-serving operations</li><li>Collaborate closely with Executive Director of Innovation and Product to align technical roadmap with innovation pipeline, ensuring technology capabilities anticipate and enable future product developments</li><li>Champion API-first architecture and integration capabilities that enable rapid experimentation and deployment of innovative service delivery methods</li><li>Data Operations for the AI Era</li><li>Drive the design and multi-year implementation of KHP’s future state Data Operating Model, enabling emerging AI and machine learning capabilities</li><li>Evolve data infrastructure, business intelligence and reporting capabilities that provides real-time insights to support data-driven decision making across the organization</li><li>Lead data science and analytics functions focused on youth trends and operational intelligence that inform key organizational decisions</li><li>Ensure compliance with evolving privacy, security, and risk standards, and maintain a strong internal control environment with clear requirements identified and implemented to meet KHP’s brand and trust mandate</li><li>Operational Excellence</li><li>Accountable for financial management of all Data and Technology functions, initiatives and deliverables. Align strategy, planning and financial management to deliver results on time and on budget.</li><li>Develop technology vendor relationships and partnerships that provide cost-effective access to cutting-edge tools while maintaining strategic independence for core systems</li><li>Ensure 24/7 system reliability and performance for critical mental health services, ensuring robust monitoring, disaster recovery, and incident response capabilities</li><li>Drive automation and efficiency initiatives, including implementation of AI tools for staff, that build capacity while minimizing resource requirements</li><li>Lead technology team development and capability building with focus on skills that support both operational excellence and innovation enablement</li></ul>Partnership with Clinical and Operational Leadership<ul><li>Digital Health Infrastructure: Partner with clinical and operational leaders to continuously improve digital systems that align with frontline realities and regulatory requirements.</li><li>Operational Resilience and Scalability: Ensure that core systems enabling KHP clinical services are resilient, interoperable, and scalable to meet evolving service demands.</li><li>Change Leadership and Adoption: Lead change management efforts in partnership with clinical and operational teams to ensure successful adoption of new technologies, with a focus on training, usability, and frontline engagement.</li><li>Partnership with Applied Research and Innovation and Product Leadership</li><li>Complementary Expertise Model: While the Executive Director of Innovation and Product focuses on user experience, product strategy, and innovation pipeline, you provide the technical architecture, data capabilities, and operational systems that bring innovations to life. Your work will enable and supercharge the Executive Director, Applied Research with the data and systems needed to advance our work uncovering new evidence and insights for game changing impact.</li><li>Joint Strategic Planning: Co-develop roadmaps that ensure data and technical capabilities anticipate and enable product innovations and applied research while maintaining operational excellence</li><li>Resource Coordination: Collaborate on technology budget allocation, ensuring optimal investment in both infrastructure reliability and innovation-enabling capabilities</li></ul>Required Experience and Skills<ul><li>8+ years of senior technology leadership experience with demonstrated success as technical partner to product / innovation leadership</li><li>Proven track record of building enterprise technology platforms that enable rapid innovation and scaling, particularly in nonprofit, healthcare, or social services environments</li><li>Deep expertise in enterprise architecture and cloud platforms with experience selecting and implementing solutions that balance performance, cost, and scalability</li><li>Experience leading collaborative relationships with operations, product management and innovation teams, including joint planning and resource allocation</li><li>Strong background in data governance, cybersecurity, and compliance appropriate for organizations handling sensitive personal information</li></ul>Preferred qualifications<ul><li>7+ years of leadership experience</li><li>Track record of building technology capabilities that enable rapid prototyping, testing, and scaling of innovative service delivery models</li><li>Experience with API-first architecture and microservices that support both operational stability and innovation agility</li><li>Collaborative leadership style proven effective in peer-to-peer relationships with product, operational and innovation executives</li><li>Systems thinking and technical vision that anticipates and enables innovation while maintaining operational excellence</li><li>Strong communication skills including ability to translate technical concepts into executive messaging</li><li>Cultural alignment with nonprofit mission and commitment to serving diverse youth populations through technology excellence</li></ul>Don’t meet every qualification listed? Studies often report that equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!The application processTo apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.About KHP, Canada’s Unlock The Hope Youth CharityKHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit&nbsp;<a href="https://kidshelpphone.ca/" target="_blank">KidsHelpPhone.ca</a>.Inclusion, Diversity, Equity and Accessibility (IDEA)KHP has a role to play in effecting social change and advancing equity. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible. &nbsp;As such, we always welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast.&nbsp;To learn more about how we are committed to advancing IDEA, you can explore&nbsp;<a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fkidshelpphone.ca%2Fget-involved%2Fabout-us%2Fidea-strategy-action-plan%2F&amp;data=05%7C02%7CAndy.Harris-Cartwright%40kidshelpphone.ca%7C99bfd1541be246c7e13308dd7b8c1691%7C48a1d701d4494421b2c808a3e5adbd7d%7C0%7C0%7C638802563832626032%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2Bg27f%2By1JUS%2Bj16oHgXYeiXLHUpDGEcCONnUrOHPZnU%3D&amp;reserved=0" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a>AccommodationsKHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.Compensation and benefitsSalaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:<ul><li>Hybrid work model</li><li>Comprehensive Employee Benefits Program</li><li>Emergency Travel Assistance</li><li>CAAT Pension Plan</li><li>Wellness programs</li><li>Recognition awards</li><li>Employee and Family Assistance Program (EFAP)</li></ul>Candidate verificationThe successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;PrivacyKHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s&nbsp;<a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a>&nbsp;or contact us using our&nbsp;<a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>.Message to agenciesKHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Kids Help Phone

Executive Director, Technology and Data

DepartmentStrategy, Innovation &amp; TransformationReports toGroup Head &amp; EVP, Strategy, Innovation &amp; TransformationJob type&nbsp;Full-Time, Permanent, Hybrid working&nbsp;&nbsp;3-4 days per weekLocation&nbsp;Ontario BasedPosting periodMonday, September 1, 2025The opportunityAre you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being.&nbsp;Summary of role:As Executive Director, Innovation &amp; Product, you will provide transformative leadership and vision for Kids Help Phone’s innovation and product agenda. You will champion strategies that drive measurable impact, foster a culture of experimentation and continuous improvement, and reimagine how products and services are developed, launched, and optimized for the benefit of youth across Canada. You will work cross-functionally to align innovation priorities and strategy with KHP’s vision for the future, manage vendor and partner relationships and ensure financial sustainability through robust forecasting and planning. You will work in deep partnership with the Executive Director, Technology &amp; Data to align innovation with technology infrastructure (including AI, game development, personalization) and with operational leaders across the organization to build on the legacy of clinical excellence. Identification and pursuit of new funding opportunities and revenue streams will be a key aspect of your role. Your role is essential to ensuring Kids Help Phone remains at the forefront of digital youth mental health care. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!Key responsibilitiesStrategy and Innovation Leadership<ul><li>Innovation and Product Strategy - Develop and lead the organization’s innovation and product strategy&nbsp;ensuring alignment with long-term vision, business objectives and enterprise-wide strategy. Guide the evolution of existing products and lead the visioning, development, and management of net new products, services and experiences. GenAI, gaming and clinical technology are key areas of exploration.</li><li>Align Applied Research with Product and Innovation – Working closely with Executive Director, Applied Research, develop rapid implementation cycles and feedback loops to translate Applied Research to products, services and experiences in the hands of young people, anchored on evidence of safety and efficacy.</li><li>Align Technology Architecture with Product and Innovation – Working closely with Executive Director, Data and Technology, align Innovation and Product roadmap with Data and Technology to ensure technical feasibility and timing to take products 0 to 1 followed by scaling and iteration to optimize product-market fit.</li><li>Impact Framework - Support the development and implementation of KHP’s innovation impact measurement framework. Collaborate with data, evaluation, and operational partners to define, track, and communicate clear metrics, ensuring all innovation initiatives and products demonstrate measurable outcomes for young people and stakeholders.</li><li>Thought Leadership and Storytelling - Represent the organization externally, building visibility and credibility for KHP’s innovation leadership through speaking engagements, panels, stakeholder engagement and internal communication.</li></ul>Operational Excellence and Product Delivery<ul><li>Implement New Ways of Work - Champion the adoption of innovative methodologies, tools, and mindsets that foster a culture of experimentation, learning, and continuous improvement. Introduce agile, design thinking, and other iterative approaches to accelerate innovation cycles, empower cross-functional teams, and maximize impact with limited resources.</li><li>Reimagine Product Operating Model - Lead cross-functional collaboration to redesign Kids Help Phone’s product operating model for the end-to-end product lifecycle. Oversee process improvements spanning ideation, design, launch, feature updates, versioning, performance optimization, and ongoing management—ensuring agility, responsiveness, and user-centered outcomes across all products and services.</li><li>Operational Excellence - Deliver milestones, features, and prototypes on time and on budget, with a clear pathway to measurable impact. Drive operational discipline and continuous refinement in all processes related to product and innovation delivery.</li><li>Contract Negotiations - Ensure compliance and successful outcomes in contract negotiations with research and technology partners, in close alignment with Technology &amp; Data leadership.</li></ul>People, Partnerships and Sustainability<ul><li>Partnership Development - Establish, steward, and champion new and existing partners, including those advancing acceleratorKHP, to enhance innovation capabilities and product offerings.</li><li>Revenue Generation – Lead funding applications for existing funding sources (government, donors, etc..). Identify and secure new revenue streams for long term growth and sustainability of acceleratorKHP.</li><li>Team Leadership - Inspire and mentor high-performing teams, cultivating talent and fostering a collaborative, forward-thinking environment. Instill a culture that values experimentation, user feedback, and cross-disciplinary partnership.</li></ul>Preferred qualifications<ul><li>7+ years of leadership experience</li><li>Strong strategic thinking and execution capabilities, with progressive leadership experience in innovation, product management, impact measurement, and operational transformation.</li><li>Experience with AI and/or game based product development is desired.</li><li>Financial forecasting and business planning skills.</li><li>Demonstrated leadership of cross-functional teams in complex stakeholder environments and resource-constrained contexts.</li><li>Experience implementing agile, design thinking, or other modern innovation methodologies.</li><li>Exceptional relationship-building, partnership, negotiation, and communication skills.</li><li>Proven ability to deliver impactful products and measurable business or social outcomes.</li><li>Excellent communication and interpersonal skills, with a strong executive presence and ability to influence at all levels.</li><li>Experience at a top consulting firm is considered an asset</li></ul>Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!The application processTo apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.About KHP, Canada’s Unlock The Hope Youth CharityKHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit&nbsp;<a href="https://kidshelpphone.ca/" target="_blank">KidsHelpPhone.ca</a>.Inclusion, Diversity, Equity and Accessibility (IDEA)KHP has a role to play in effecting social change and advancing equity. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible. &nbsp;As such, we always welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast.&nbsp;To learn more about how we are committed to advancing IDEA, you can explore&nbsp;<a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fkidshelpphone.ca%2Fget-involved%2Fabout-us%2Fidea-strategy-action-plan%2F&amp;data=05%7C02%7CAndy.Harris-Cartwright%40kidshelpphone.ca%7C99bfd1541be246c7e13308dd7b8c1691%7C48a1d701d4494421b2c808a3e5adbd7d%7C0%7C0%7C638802563832626032%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2Bg27f%2By1JUS%2Bj16oHgXYeiXLHUpDGEcCONnUrOHPZnU%3D&amp;reserved=0" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a>AccommodationsKHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.Compensation and benefitsSalaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:<ul><li>Hybrid work model</li><li>Comprehensive Employee Benefits Program</li><li>Emergency Travel Assistance</li><li>CAAT Pension Plan</li><li>Wellness programs</li><li>Recognition awards</li><li>Employee and Family Assistance Program (EFAP)</li></ul>Candidate verificationThe successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;PrivacyKHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s&nbsp;<a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a>&nbsp;or contact us using our&nbsp;<a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>.Message to agenciesKHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Executive Director, Innovation & Product

About Us:Canadian Center for Women’s Empowerment (CCFWE) is a national registered non-profit organization dedicated to empowering domestic violence survivors to recover from economic abuse through advocacy, education, and policy change. We work in partnership to ensure women have access to and control over their own economic resources. We focus on four strategic priorities: public education and awareness-raising;Mental health and wellness; ensuring systems do not inadvertently facilitate economic abuse; and influencing policy. Our aim now is to ensure that policy and practice recognizes economic abuse so that victim-survivors are supported to achieve economic justice and abusers are held accountable for their behaviour. &nbsp;Use your writing edge to volunteer! We are looking for Social Justice Writers, with the know-how of -driven communications, who are passionate, driven, and have a love for creative writing. You will be working with our team to develop the tone, message, and style. This role will require 2 - 3 hours a month and the selected individual will work directly on a project that will impact women in Canada. &nbsp;<ul><li>Job Description ● Develop related stories, and content for multiple platforms, such as websites, press, newsletters, and blogs on domestic violence and economic abuse issues range from women, survivors, social service providers to policymakers ● Suggest stories and generate headline ideas in alignment with the targeted audience’s preferences ● Actively manage and pitch articles to relevant third-party platforms ( Publishers, Newspapers, and magazines) in collaboration with CCFWE Team ● Gather information, stories, and pieces from CCFWE Policy development team members and research other relevant topics to write about. ● Conduct research and interviews with survivors of domestic abuse and economic abuse to gather information for articles, blogs and other content. ● Stay up-to-date on current events and issues related to domestic violence, economic and financial abuse, and incorporate this knowledge into content development.</li><li>● Participate in monthly Help Us Rise Campaign Communication Coordination meetings. ● Work with the CCFWE and Help Us Rise Campaign communications team to develop creative and compelling content strategies that align with the Campaign’s mission and goals and that uphold the campaigns brand and standards. ● Edit and proofread content to ensure accuracy and clarity.</li><li>Qualifications</li><li> ● University degree or (or equivalent) in Human Rights, Law, Women Studies, International Development, Social Work, Journalism, Communications, or an equivalent combination of education and work experience ● Minimum 2-3 years’ experience in a non-profit environment ● A background working with women who face barriers to employment and financial stability and/or individuals who have experienced domestic violence, homelessness, economic injustice, gender-based violence mental health, or addiction is an asset. ● Strong writer with the ability to inspire target audiences ● Demonstrated knowledge of marketing and communication strategies ● Demonstrated project coordination skills, with the ability to manage multiple projects and deadlines ● Ability to work independently with little or no daily supervision ● Strong interpersonal skills and willingness to communicate with clients, colleagues, and management ● Good time management skills, including prioritizing, scheduling, and adapting as necessary ● Proficiency with computers, especially writing programs, such as Google Docs</li></ul>The Social Justice Writers at CCFWE are versatile storytellers with strong writing and editing skills who understand how to develop creative content and write compelling stories that will be published across multiple channels to engage audiences on multiple platforms. Social Justice Writers support CCFWE with creation and publication of dynamic HELP US RISE Campaign content that aligns to the campaign’s strategic objectives of ending domestic and economic abuseLevel of Commitment Remote: 4-6 hours per week. Duration: Minimum four months commitment mandatoryIf this opportunity intrigues you and relates to your experience, then we want to hear from you. Please take the time to tell us about yourself in a cover letter. We want to hear your story, your background, your accomplishments, and why this role is a good fit for you. Please submit your cover letter and résumé to: <a href="mailto:volunteer@ccfwe.org" target="_blank">volunteer@ccfwe.org</a> By &nbsp;September 6th 2025. &nbsp; &nbsp;

Canadian Center for Women's  Empowerment (CCFWE)

(VOLUNTEER) Social Justice writers

About Us:Canadian Center for Women’s Empowerment (CCFWE) is a national registered non-profit organization dedicated to empowering domestic violence survivors to recover from economic abuse through advocacy, education, and policy change. We work in partnership to ensure women have access to and control over their own economic resources. We focus on four strategic priorities: public education and awareness-raising;Mental health and wellness; ensuring systems do not inadvertently facilitate economic abuse; and influencing policy. Our aim now is to ensure that policy and practice recognizes economic abuse so that victim-survivors are supported to achieve economic justice and abusers are held accountable for their behaviour.Key Responsibilities:Social Media &amp; Content Marketing (Hands - On - Execution)Assist the different department Managers in executing their marketing strategies for social media, public awareness campaigns, and events.Manage and schedule posts on Hootsuite and create engaging social media content (graphics, videos, Canadaptions, reels, stories, etc.).Optimize content to improve engagement, reach, and brand awareness.Work with the Communications Manager to ensure content aligns with our brand voice, values, and culture.Respond to comments, messages, and mentions to grow engagement.Monitor and analyze social media performance metrics to refine marketing strategies.Research audience preferences, hashtags, trends, and best practices to enhance reach, visibility, and engagement.Create engaging text, image and content for accounts on blog, Instagram, Facebook, Twitter, LinkedIn and other social media platforms as required.Marketing &amp; Campaign CoordinationSupport the development and execution of integrated marketing strategies for awareness and fundraising campaigns.Assist in creating email newsletters, digital ads, and promotional materials.Work with CCFWE staff with coordinating public relations and media outreach efforts, to promote campaigns and events.Research and engage with potential influencers, partners, and local organizations for collaboration.Track, measure and report on social media and marketing performance metrics.Event Logistics &amp; Website Support (Hands - On - Execution)Assist in planning, organizing, and promoting events (workshops, fundraising initiatives, awareness panels).Manager website updates and content (e.g., job postings, event pages, blogs, Canadampaign updates) using Elementor/WordPress, ensuring accuracy and proper formatting.Ensure website functionality, organization, and visual consistency.Handle event logistics, including venue coordination, registration management, scheduling, and outreach.Liaise with vendors, partners, speakers, and volunteers to ensure smooth event execution.Support onsite/virtual event management, including setup, guest check-in, and social media coverage.Capture event highlights for social media (live coverage, photos, videos, interviews, etc.).Coordinate and distribute event promotional materials before and during events.Qualifications&nbsp;2- 3 years of hands-on experience in social media and website management, marketing, and event support.Post-Secondary diploma or degree in Communications, Journalism, Public Relations, Marketing or a related field.Experience using social media scheduling tools (Hootsuite, Buffer etc)Strong writing skills for creating engaging social media content,captions, posts, and promotional content.Proficiency in Canva or similar tools for graphic design and advanced experience utilizing email marketing platforms (MailChimp, Constant Contact, etc.).Excellent knowledge of social media best practices across platforms (Facebook, Twitter, LinkedIn, Pinterest, Instagram, etc).Strong written communications skills and ability to create engaging and relevant content suitable for various social media platforms.Understanding of audience targeting, segmentation, and campaign planning.Experience with social media analytics tools to track and measure performance.Advanced knowledge of website content management systems (Elementor, WordPress).Assets&nbsp;Experience working in a nonprofit, advocacy, or mission-driven organization (preferred).Good understanding of social media KPIs and use of social media analytics tools to track and measure performance.Familiarity with web design and publishingGraphic design skills to create visually appealing graphics, and other visual content for social media.Strong multitasking, critical thinking and problem solving skills.Time Commitment: &nbsp;5-7 hours per week (Remote)Duration:&nbsp; Ongoing with expectation for at least a 6 month duration&nbsp;Benefits of Volunteering: &nbsp;Utilize your professional skills to play an active role in helping women impacted by violence, build valuable skills that are transferable, be a positive member on a team, gain experience, letter of reference may be provided if requested, upon completion of commitment duration.We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities and persons with disabilities. Our commitment to equity and justice is encapsulated in our values of creativity, accessibility, excellence, integrity, collaboration and inspiration.Please share samples of your work (link to portfolio websites, web portfolios, or samples of your work) along with your application.Interested and qualified individuals are encouraged to submit their CV in confidence to the HR Team&nbsp;at <a href="mailto:volunteer@ccfwe.org" target="_blank">volunteer@ccfwe.org</a>. Please apply by September 6, 2025.We thank all interested parties and advise that only those selected to advance in the process will be contacted. &nbsp;

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