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Accreditation Consultant - Request For Proposals&nbsp;

My Neighbourhood Services

Accreditation Consultant

Oshawa South Location 
115 Grassmere Ave 
Oshawa, ON L1H 3X7 
T: 905-723-0036 | F: 905-723-3391 
 

Oshawa North Location 
1320 Airport Blvd 
Oshawa, ON L1J 0C6 
T: 905-743-9960 | F: 905-720-1292 
 

Pickering Location 
17-1450 Kingston Road 
Pickering, ON L1V 1C1 
T: 905-420-0333 | F: 905-420-3541 
 

1-877-227-3217 

<a href="http://www.durhamchc.ca" target="_blank">www.durhamchc.ca</a> 


Durham Community Health Centre 

REQUEST FOR PROPOSAL (RFP): 

5-YEAR STRATEGIC PLAN 


Date Issued: July 28, 2025 

Contact: 
Diana Raymond-Watts 

Director, Enterprise Performance, Evaluation &amp; Strategic Initiatives 
Office of the CEO 

📧 <a href="mailto:draymond-watts@durhamchc.ca" target="_blank">draymond-watts@durhamchc.ca</a> 
 
 


<a href="mailto:draymond-watts@durhamchc.ca" target="_blank">mailto:draymond-watts@durhamchc.ca</a>


Oshawa South Location 
115 Grassmere Ave 
Oshawa, ON L1H 3X7 
T: 905-723-0036 | F: 905-723-3391 
 

Oshawa North Location 
1320 Airport Blvd 
Oshawa, ON L1J 0C6 
T: 905-743-9960 | F: 905-720-1292 
 

Pickering Location 
17-1450 Kingston Road 
Pickering, ON L1V 1C1 
T: 905-420-0333 | F: 905-420-3541 
 

1-877-227-3217 

<a href="http://www.durhamchc.ca" target="_blank">www.durhamchc.ca</a> 


Table of Contents 


1.0 Confidentiality Statement 

2.0 Business Overview and Background 

3.0 Scope of Services 

4.0 Response Requirements 

5.0 RFP Guidelines 
6.0 Submission 


Oshawa South Location 
115 Grassmere Ave 
Oshawa, ON L1H 3X7 
T: 905-723-0036 | F: 905-723-3391 
 

Oshawa North Location 
1320 Airport Blvd 
Oshawa, ON L1J 0C6 
T: 905-743-9960 | F: 905-720-1292 
 

Pickering Location 
17-1450 Kingston Road 
Pickering, ON L1V 1C1 
T: 905-420-0333 | F: 905-420-3541 
 

1-877-227-3217 

<a href="http://www.durhamchc.ca" target="_blank">www.durhamchc.ca</a> 


1.0 Confidentiality Statement 
All documents and information submitted to Durham Community Health Centre (DCHC) are 
subject to the Freedom of Information and Protection of Privacy Act (FOIP). FOIP restricts the 
disclosure of personal or business information where such disclosure could harm a bidder’s 
business interests or constitute an unreasonable invasion of personal privacy, as defined in 

Sections 16 and 17. 

While bidders are encouraged to clearly identify any confidential components of their submission 
and describe the potential harm that may result from disclosure, DCHC cannot guarantee 
confidentiality under FOIP. 

DCHC will maintain the confidentiality of evaluation outcomes to the extent permitted by law. 
Bidders may request general feedback regarding their own submission. 

2.0 Business Overview and Background 
Durham Community Health Centre (DCHC) is a registered charitable organization delivering 
integrated, accessible, and equitable primary care, health promotion, and community wellness 
services across Durham Region. We support individuals who face systemic barriers to their health 
and wellbeing—particularly priority populations such as Indigenous and Black communities, 
2SLGBTQI individuals, newcomers, seniors, and unsheltered population. 

DCHC provides both preventive and responsive care through an interdisciplinary team that 

includes physicians, nurse practitioners, nurses, counselors, dietitians, outreach workers, medical 
secretaries, and administrative staff. Our person-centered model of care ensures that services are 
tailored to meet individual needs. 

DCHC collaborates with local organizations and currently employs approximately 165 staff. More 
information is available at <a href="http://www.durhamchc.ca" target="_blank">www.durhamchc.ca</a>. 

We are seeking a qualified consultant to support the development of our next 5-year Strategic Plan. 
Our current plan was developed in 2022. While our mission, vision, and strategic pillars will remain 
largely unchanged, this planning process will focus on assessing achievements since 2022 and 

developing updated organizational goals and objectives. Importantly, it will also serve as a 
foundation for strengthening and building DCHC’s brand—anchored in our mission, vision, and 
values as well as our mandate—to enhance our identity, visibility, and impact within the community 
we serve. 
 
 

<a href="http://www.durhamchc.ca/" target="_blank">http://www.durhamchc.ca/</a>

Oshawa South Location 
115 Grassmere Ave 
Oshawa, ON L1H 3X7 
T: 905-723-0036 | F: 905-723-3391 
 

Oshawa North Location 
1320 Airport Blvd 
Oshawa, ON L1J 0C6 
T: 905-743-9960 | F: 905-720-1292 
 

Pickering Location 
17-1450 Kingston Road 
Pickering, ON L1V 1C1 
T: 905-420-0333 | F: 905-420-3541 
 

1-877-227-3217 

<a href="http://www.durhamchc.ca" target="_blank">www.durhamchc.ca</a> 


3.0 Scope of Services 
The consultant will be responsible for the following activities: 

 • Facilitating internal engagement sessions with DCHC staff and the Senior Leadership Team 
(SLT) 

 • Conducting consultations with external stakeholders (Funders, Partners, Clients, 
Volunteers beyond our board of directors and identified community champions) 

 • Engaging members of the Board of Directors 
 • Reviewing and analyzing summary of progress to date made on CEO initiatives led by SLT 

members 
 • Assessing current organizational goals and objectives 
 • Preparing a final strategic planning report to the board outlining updated strategic goals and 

objectives 


4.0 Response requirements 
Respondents are asked to provide the following: 

 • Company profile, including a summary of similar projects and client organizations 
 • Demonstrated experience working with non-profit or community-based organizations 
 • Detailed project methodology, including key activities/ milestones, deliverables, and 

timelines 
 • A comprehensive roadmap to advance the strategic plan, including the identification and 

integration of key performance indicators (KPIs) to monitor progress and measure success 
over time 

 • Brief bios or qualifications of Lead Partner and key personnel assigned to the project 
 • Names and contact information for three current or former clients as references 
 • Proposed fee structure for services by project phases 

5.0 RFP Guidelines 
 • This RFP does not constitute a commitment to purchase or contract. 
 • Any proposal selected may be subject to further negotiation and is non-binding until 

confirmed in writing. 
 • DCHC is under no obligation to respond to any or all submissions. 
 • DCHC reserves the right to cancel this RFP or reject any proposal at any stage of the 

process. 
 
 


Oshawa South Location 
115 Grassmere Ave 
Oshawa, ON L1H 3X7 
T: 905-723-0036 | F: 905-723-3391 
 

Oshawa North Location 
1320 Airport Blvd 
Oshawa, ON L1J 0C6 
T: 905-743-9960 | F: 905-720-1292 
 

Pickering Location 
17-1450 Kingston Road 
Pickering, ON L1V 1C1 
T: 905-420-0333 | F: 905-420-3541 
 

1-877-227-3217 

<a href="http://www.durhamchc.ca" target="_blank">www.durhamchc.ca</a> 


6.0 Submission 
All proposals must be submitted by email to: <a href="mailto:draymond-watts@durhamchc.ca" target="_blank">draymond-watts@durhamchc.ca</a> 


Subject Line: RFP – DCHC Strategic Plan 2026 


Submission Deadline: August 18, 2025, by 5:00 PM EST 
Late submissions will not be considered. 


Format: PDF or MS Word format; maximum 5 pages (excluding appendices or supplementary 
material). 


Questions: All inquiries must be submitted via email to Diana Raymond-Watts by August 11, 2025, 
at 5:00 PM EST, using the subject line: RFP for DCHC Strategic Plan 2026 – Query. 


Project Timeline: 

 • Notification of Award: No later than, September 29, 2025 
 • Project Start Date: October 13, 2025 
 • Project Completion Timeline: February 23, 2026 – March 9, 2026 


<a href="mailto:draymond-watts@durhamchc.ca" target="_blank">mailto:draymond-watts@durhamchc.ca</a>

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