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Position OverviewVariety – the Children’s Charity is on a path to deepen impact, expand reach, and transform how we support children and families across the province. The Associate Director, Information Technology and Business Intelligence will play a vital role in ensuring our technology infrastructure and core systems are secure, effective, and scalable. Reporting to Director , Finance and Operations, this role is responsible for the strategy, oversight, and optimization of Variety’s digital platforms—including CRM, fundraising, finance, and granting systems. The successful candidate will ensure data and technology are fully leveraged to support decision-making, streamline operations, and enable personalized engagement.&nbsp;The Associate Director, Information Technology and Business Intelligence plays a critical leadership role in driving digital transformation across the organization—streamlining operations, enabling personalization at scale, and unlocking real-time data to inform strategy and service delivery. This role works closely with and in support of the senior leadership team to ensure that systems and analytics enable informed decision-making and sustained growth. The ideal candidate is a systems-minded problem solver who excels at connecting the dots between technology, data, and organizational goals. You’re a collaborative leader who’s energized by the opportunity to build a culture of technological excellence and data-informed decision-making to drive measurable impact.Key ResponsibilitiesTechnology &amp; Systems Management<ul><li>Lead the management and continuous improvement of Variety’s core systems including CRM (Raiser’s Edge), fundraising platforms (e.g., Fundraise Up, Givergy), finance systems, and granting software, ensuring platforms are user-friendly, reliable, and aligned with the organization’s evolving needs.</li><li>Experience with peer to peer or event platforms like TeamRaiser or JustGiving is an asset, as well as experience with web platforms like WordPress</li><li>Oversee the integration and optimization of digital tools across departments to support efficient operations and a seamless experience for staff, donors, and families.</li><li>Manage IT infrastructure and relationships with external vendors to ensure responsive support, cybersecurity, and alignment with best practices.</li><li>Champion digital transformation initiatives that enable data-informed decision-making and empower teams across the organization.</li><li>Support and maintain Variety’s website platform (e.g., WordPress), ensuring performance, accessibility, security, and integration with other digital tools as well email platforms like MailChimp or Constant Contact</li><li>Collaborate with program, fundraising, and finance teams to ensure data accuracy, process efficiency, and alignment across platforms.</li><li>Manage the organization’s IT infrastructure, including hardware, software, networks, and security systems.</li><li>Ensure best practices in data security, privacy, and compliance (e.g., CASL, PIPEDA).</li></ul>Data and Business Intelligence<ul><li>Build and scale the organization’s business intelligence capabilities with a focus on impact measurement, performance optimization, and real-time decision-making.</li><li>Develop data architecture, reporting templates, and governance protocols to ensure accuracy, accessibility, and transparency across teams.</li><li>Ensure data integrity, consistency, and accessibility across systems to support high-quality reporting and insights.</li><li>Develop and maintain dashboards, KPIs, and data visualizations (e.g., Power BI) that help teams track progress, assess performance, and make timely, evidence-based decisions.</li><li>Collaborate across departments to understand data needs and deliver tailored solutions that strengthen fundraising, programs, and operations.</li></ul>Operational Excellence&nbsp;<ul><li>Recommend and implement process improvements to increase efficiency and effectiveness across systems and workflows.</li><li>Identify and implement improvements in data collection, reporting, and system usage, ensuring alignment with strategic priorities and user needs.</li><li>Develop internal documentation, training resources, and standard operating procedures related to digital platforms and analytics.</li><li>Ensure compliance with data privacy, digital security, and relevant regulatory standards (e.g., CASL, PIPEDA).</li></ul>Qualifications &amp; Experience<ul><li>10+ years of experience in technology, operations, or systems management, ideally within the nonprofit or social impact sector.</li><li>Experience with CRM platforms (e.g., Raiser’s Edge and/or Raiser’s Edge NXT, Online Express/NXT Donation forms) and data/reporting tools.</li><li>Blackbaud certification(s) in Raiser’s Edge and/or Raiser’s Edge NXT an asset. </li><li>Strong project management and cross-functional collaboration skills.</li><li>Demonstrated ability to lead technology or operational improvement initiatives from concept to implementation.</li><li>Experience with financial and granting systems, with a strong understanding of cross-functional data flow.</li><li>Experience with Power BI or similar data visualization tools.</li><li>Proficient at an intermediate level in Microsoft 365 applications, including Word, Excel, PowerPoint, Teams, and Outlook</li><li>Basic accounting knowledge is considered an asset.</li><li>Analytical mindset with a solutions-oriented approach and strong attention to data integrity and security.</li><li>Strong communication and relationship-building skills, with the ability to translate technical language into accessible insights.</li><li>Proven ability to lead cross-functional initiatives and deliver scalable, data-informed solutions in a mission-driven environment.</li><li>Knowledge of privacy laws, cybersecurity practices, and digital compliance standards.</li></ul>Join Us&nbsp;At Variety, we value diversity in all its forms and encourage all qualified individuals to apply. We believe that a team enriched by different cultures and perspectives makes us stronger. We are committed to fostering an inclusive and respectful environment where everyone’s voice is heard. We actively strive to provide opportunities for all individuals and will continue to embed diversity, belonging, and equality in everything we do.&nbsp;We know that creating real change for children with disabilities and complex health needs takes a strong, supported team. That’s why we’re committed to fostering a workplace that helps you thrive—personally and professionally. The hiring salary range for this position is $85,000-$100,000, commensurate with experience and qualifications.&nbsp;If you are ready to join a stellar team making a profound impact and you feel inspired to ignite change where it matters most – in the lives of children – we invite you to join us at Variety and apply for the Associate Director, Information Technology and Business Intelligence role. &nbsp;This position is based in our Burnaby, BC office with a hybrid and flexible workplace experience. Variety offers a competitive compensation and benefits package and a rewarding employment experience where your contributions make a real difference. Together, we can create a world where every child’s unique potential knows no bounds.&nbsp;

Variety - the Children's Charity

Associate Director, Information Technology and Business Intelligence

Specialized Youth Supports Manager&nbsp;Competition #50-25Working within the mission, vision, values, and person-centred philosophy of the Agency, the Program Manager is responsible for the management, quality, and supervision of a complex, multi-site portfolio, including managing a youth safe house, pre-employment program, arts program, 2SLGBTIA+ program and overseeing the Reaching Home subsidy program. As a member of the management team, the Program Manager supervises staff members, participates in budgeting, and manages within their budget, as well as fostering relationships with funders and other internal and external parties. The manager will work with colleagues and co-workers in collaboration with key internal and external stakeholders to achieve excellence in client and family-centred care, within a complex multi-site environment that extends to the community. This position is required to work on-call shifts on a scheduled rotation to provide robust program support. It actively supports the Agency’s awareness and goals around diversity and inclusion.We Value You- Benefits:<ul><li>Flexible scheduling </li><li>Three weeks’ vacation for full-time staff * entitlement increases from there </li><li>Three paid household leave days a year* </li><li>Two paid Wellness Days a year</li><li>Paid sick days </li><li>Two and a half-paid Agency days for full-time staff *</li><li>Five paid days for education leave/year *</li><li>One paid Moving Day/year</li><li>Subsidized professional association annual dues (if applicable)</li><li>A work culture that values transparency, teamwork, learning, fairness and integrity</li></ul>*(pro-rated for part-time staff)Health and Wellness Resources:<ul><li>Generous health/dental benefits after 3 months.</li><li>Three flex benefit options to meet your individualized needs</li><li>Option of psychological/counselling services (up to $1500/year)</li><li>Employee Assistance Plan</li><li>Long Term Disability Plan</li><li>Insurance, Travel insurance, ++</li></ul>Pension:&nbsp;Municipal Pension plan enrollment for eligible employeesWork Hours:&nbsp;37.5 hours/ week, Monday to Friday, with some evening and weekend coverageSalary:&nbsp;MGP5 $47.05 - $52.17 per hourLocation:&nbsp;Directions Youth Services, 1138 Burrard Street, Vancouver, BCPosting End Date:&nbsp;Posting will remain open until filled.<ul><li>Collaborative Communication, including teamwork &amp; cooperation, interpersonal communication, diversity and cultural agility</li><li>Personal Effectiveness, including integrity and ethical behavior, personal resilience, adaptability/flexibility, commitment to learning</li><li>Personal Leadership, including influence, initiative, judgment and decision-making, creativity, and innovation</li><li>Commitment to excellence, including results focus, client-centred service, planning and organizing, professional expertise, and technological proficiency</li></ul>Education, Training, Experience<ul><li>Relevant Bachelor’s degree from an accredited institution in Social Work, Psychology, or other related field, with 7 years’ experience in the sector, and 5 years’ experience in progressive leadership roles</li><li>Or, an equivalent combination of education, training, and experience</li><li>Master’s Degree is an asset</li></ul>Knowledge, Skills, Abilities<ul><li>Awareness of community services, resources, and systems and ability to work with these; competence in working with a multicultural community, prioritizing issues related to diversity and inclusion</li><li>Basic computer literacy with word processing, spreadsheet, and/or database is required for this role.</li><li>Basic accounting skills and familiarity with QuickBooks are an asset</li><li>A committed ability to keep informed about evolving trends and practices, share knowledge, and support staff to integrate innovation into the delivery of quality care/services</li><li>Strong ability to collaborate with internal and external stakeholders to develop, manage, and evaluate clinical programs considering client needs, service delivery interrelationships, and service potential within a complex environment</li><li>Ability to understand available resources for programs and keep quality in the forefront of all resource utilization decisions, providing feedback and detailed analysis on budget variances, and making recommendations for corrective action</li><li>Thorough knowledge of adolescent development, at-risk youth, child welfare system, substance misuse, mental health issues, and trauma-informed practice</li></ul>Essential ResponsibilitiesProgram Planning and Management<ul><li>Communicate program/unit and budget strategic direction incorporating FSGV’s vision, values, and strategic direction and ensure integration into practice by interdisciplinary team members </li><li>Develop and maintain professional relationships with government agencies and all professional and non-professional groups or individuals involved with the programs, including relevant education bodies and grant funders </li><li>Develop, recommend, implement, and evaluate staffing patterns, rotations, and vacation schedules to ensure staffing meets client needs </li><li>Participate in 24 7 management support of programs, including on-call support on a rotating schedule&nbsp;</li></ul>Program Quality<ul><li>Write reports on programs and services for senior management and funders </li><li>Monitor program activities regularly to ensure quality services </li><li>Develop and implement long-term goals and objectives to achieve successful program outcomes&nbsp;</li></ul>Performance Management<ul><li>Supervise program staff by recruiting, hiring, providing direction, input, and feedback; regularly meeting with staff and team to engage, support, and mentor program staff</li><li>Implement effective performance management processes in an interdisciplinary team environment&nbsp;</li></ul>Additional Requirements&nbsp;<ul><li>Successful completion of a Criminal Record Check</li><li>Valid BC Driver’s license is an asset</li><li>Standard First Aid, CPR-AED, Food Safe Level 1, Naloxone Training, and Crisis Intervention training are an asset</li></ul>If this describes you, please submit your application to us through our website,&nbsp;<a href="https://fsgv.ca/careers/" target="_blank">https://fsgv.ca/careers/</a>Short-listed candidates will be contacted for interviews. We thank all candidates and searchers for your interest.We believe in the power of inclusion and the power of enabling all our staff to thrive by embracing diversity and fostering equality. We are committed to creating an inclusive environment for all staff that dismantles barriers and creates opportunities. Our organization is committed to recruiting a diverse workforce representing the communities we proudly serve while encompassing the principles of equity, inclusion and diversity. Decisions regarding recruitment, hiring, promotion, compensation, and all other terms and conditions of employment will be made without regard to race, colour, ancestry, place of origin, political beliefs, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or non-applicable criminal condition.If you require a disability-related accommodation to participate in the recruitment process or are an internal candidate, please email your resume and cover letter (indicating the competition number #50-25 in the email subject line) to&nbsp;<a href="mailto:hrinbox@fsgv.ca" target="_blank">hrinbox@fsgv.ca</a>.&nbsp;We gratefully acknowledge that our programs are delivered on traditional and ancestral lands and waters of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw (Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt, Katzie, Kwantlen, Kwekwetlem, Semiahmoo, Matsqui, and Tsawwassen First Nations. Huy ch q’u.<a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffsgv.ca%2Fjustice-and-equity%2F&amp;data=05%7C02%7Cdfeatherstone%40fsgv.ca%7Cddacaf6e541844c0bf9208dd35bfea7d%7C3af31b13ba6741609c8fcafdcdffd3a6%7C0%7C0%7C638725820559014292%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=fJCUr6ekh%2B%2BL1n6laBObSBFhCojvSbQpejSv66uPzR4%3D&amp;reserved=0" target="_blank">Click to read our commitment to reconciliation, justice, and equity</a>.JOIN US FOR A MEANINGFUL CAREER HELPING OTHERS AND BRING YOUR AUTHENTIC SELF!When you work with us, you will join a caring team of people who will value you as a whole person. You will also have the opportunity to do meaningful, leading-edge work that has a direct impact on the local community.Directions Youth Services is a division of Family Services of Greater Vancouver (FSGV), which, for more than 90 years, has provided a variety of essential resources for children, families, and individuals in the Greater Vancouver community.&nbsp; We believe in the resiliency of Vancouver’s youth who are at-risk, homeless, and street-involved. We assist youth under the age of 25 to get counselling for trauma, mental health, or substance issues. Our teams strive to create spaces and build connections with youth who are facing challenges of street life, substance use, mental health concerns, and disconnection from their communities. Directions inclusive programs of shelter and drop-in, safe houses, and other unique programs are committed to being a community leader in harm reduction work and fostering low-barrier spaces where all youth are welcome.&nbsp;

Family Services of Greater Vancouver

Specialized Youth Supports Manager

ABOUT THE JOB: The Manager of Development and Partnerships represents a key leader of CMHA BC Division’s fundraising team, responsible for driving strategic fund development, fostering partnerships, and advancing the organization’s mission. This role plays a critical part in revenue generation, donor engagement, and the long-term sustainability of CMHA BC Division’s fundraising efforts. The Manager will report to the Senior Director of Development &amp; Communications and work very closely with the Manager of Communications &amp; Marketing to help guide the organization’s mission, vision, and values by developing and implementing strategic fundraising projects.&nbsp; DUTIES AND RESPONSIBILITIES: The duties and responsibilities associated with this position are described below. &nbsp;Leadership • Work with all necessary teams within CMHA to identify community needs and align those with funding opportunities. • Regularly keep the Senior Director informed of opportunities and emerging issues for effective decision-making. • Manage and oversee the recruitment, onboarding and offboarding of direct reports. • Manage performance and disciplinary matters up to and including termination for direct reports. • Provide leadership and effective management to support the achievement of program outcomes. • Demonstrate a positive professional presence, inspiring and building confidence both within CMHA BC and among a broad range of constituencies. • Lead a team of fundraising professionals and provide coaching and mentorship, elevating, empowering, and growing their success and abilities. • In collaboration with the Senior Director, develop the department’s annual strategic goals, budget, and monitor fiscal performance throughout the year. &nbsp;Fund Development • Develop, implement, and measure short and long-term fundraising strategies. Includes campaigns, targeted cases of support, and multiple sources of giving (planned giving, grants, an evergreen campaign, third-party fundraising, external partnerships). • Collaborate with internal teams to collect necessary data and program details to research, draft, and submit compelling grant proposals to secure funding for our programs and initiatives. • Lead the research, writing, and submission of compelling grant and partnership proposals, ensuring alignment with program needs and organizational priorities • Support the Senior Director in creating strategies and tactics to maximize revenue while ensuring the development of a pipeline of future donors and partners who are deeply committed to the impact of CMHA BC Division. • Develop and maintain a data-driven approach to fundraising by analyzing donor trends, campaign performance, and engagement metrics. Provide regular reports to the Senior Director, leveraging insights to refine future strategies and optimize fundraising performance. • Track donor recognition and stewardship programs to maximize donor satisfaction and retention, identifying opportunities to strengthen the organization’s fundraising capacity. • Track comprehensive metrics and targets for philanthropy activities (both monetary and non-monetary metrics). • Support the Senior Director in liaising with CMHA branches across British Columbia to support community-based fundraising initiatives. &nbsp;Event Planning • Lead the planning, execution, and evaluation of key flagship events and campaigns, ensuring alignment with organizational goals, brand positioning, and donor engagement strategies. • Provide project management expertise to CMHA BC Division’s event-based giving programs (e.g. Shoppers Drug Mart Run for Women, Bottom Line Conference, Impact Night, and Ride Don’t Hide). • Develop sponsorship proposals, secure event funding, and oversee event budgets to maximize return on investment (ROI). • Cultivate and manage key sponsor and partner relationships. • Plan, execute, and oversee key flagship events and campaigns, ensure that the event content and audience align with organizational and departmental goals. • Represent CMHA BC at hosted or external events, meetings with significant donors and prospects, and in the media as needed. • Regularly report to and support the Senior Director with achieving project goals and deliverables. Ensure that the vision and plan set forth by the Senior Director is realized, providing ongoing execution of objectives, timelines, and recommendations. &nbsp;ABOUT YOU: Education • A bachelor's degree in a related field or equivalent experience (Business Administration, Fundraising or Communications). • Certified Fundraising Executive designation is considered an asset. &nbsp;Experience and Skills • Minimum of seven years of progressive experience in fund development, corporate partnerships, or major gifts fundraising, preferably in a non-profit or mental health-related organization. • Demonstrated knowledge in fundraising, sponsorship, and business development. • Demonstrated success cultivating, securing, and growing revenue from corporate partners. • Exceptional interpersonal and relationship skills. • Experience working within non-profit societies, with preference given to experience in a field related to mental health and substance use. • Excellent communication, presentation, and leadership skills. • Highly organized, systems oriented, like using/learning technology. • Experience using Salesforce or similar donor CRM. • Experience in data analysis and reporting. • Experience leading and managing a team of two or more. &nbsp;WORKING CONDITIONS: • This position offers Hybrid work with the expectation of being presence in the Vancouver office twice a week. • The usual work week is 37.5 hours and business hours are Monday to Friday 8:30 a.m.- 4:30 p.m. • Ability to travel and work some flexible hours in support of events. • Salary Range: $76,617.00 - $110,137.00&nbsp; Typical Hiring Range: $81,405.35 - $95,771.00 • In determining salary, CMHA BC considers many factors including the successful candidate’s skillset and experience as well as internal equity. The final salary offer will be at CMHA BC’s sole discretion and presented as part of a competitive total compensation package. HOW TO APPLY: Please submit your resume along with a cover letter, clearly documenting how you satisfy the requirements outlined in this job posting to <a href="https://cmhabc.bamboohr.com/careers/85" target="_blank">https://cmhabc.bamboohr.com/careers/85</a> by 5 p.m. 09/05/2025. We regret that only short-listed candidates will be contacted to schedule an interview.CMHA, BC Division is committed to our workforce reflecting the diversity of the communities within which we work. As such, we encourage applications from persons with disabilities, members of visible minorities, First Nations, Inuit, and Métis people, people of all sexual orientations and genders, and others who may contribute to the diversity of our staff. Personal experience with mental illness and or addiction, either through self or a loved one, is an asset. &nbsp;ABOUT US: Founded in 1918, The Canadian Mental Health Association (CMHA) is a national charity that helps maintain and improve mental health for all Canadians. As the nation-wide leader and champion for mental health and addiction, CMHA helps people access the community resources they need to build resilience and support recovery from mental illness and/or addiction. We respectfully acknowledge xʷməθkʷəy̓ əm (Musqueam), Skwxwú7mesh (Squamish),səlilw� ətaʔɬ (TsleilWaututh), Lkwungen (Songhees) and Wyomilth (Esquimalt) peoples on whose traditional, unceded lands the CMHA BC offices are located.

CMHA BC Division

Development and Partnerships Manager

Page 1 of 3 
 

 
JOB POSTING 

 
Posting Date: August 13, 2025 
Closing Date: Until Filled 
Commence Date: September 8, 2025 
Position: Senior Manager 
Pay Range: $84,000 to $90,000 annually 
Reports To: Executive Director 
 

 
Summary: 

The Senior Manager has primary day-to-day responsibility for planning, implementing, 
managing, and controlling all operations related activities of the Society within a portfolio of 
services which may include: legal advocacy, counselling, mental health, community 
engagement and newcomer settlement. 

Key Duties and Responsibilities 

 
Program Management: 
 

 • Assist in the development of and adherence to policies and procedures grounded in 
sector best practices 

 • Works closely with managers/supervisors to ensure operational excellence in service 
practices and protocols. Supervision will include utilization review, case management, 
quality assurance, and program compliance program assessment 

 • Provides leadership and serves as a role model to management/supervisory staff 

 • Ensures compliance with legal, regulatory, and clinical policies and procedures 
 
Human Resources Management: 

 • Positive Leadership - Provides positive leadership to all staff, practicum students and 
volunteers, encouraging a team approach, professional attitude, and respectful, 
supportive working relationships 

 • Staffing - Oversees and evaluates end to end recruitment and retention strategies for 
staffing 

 • Performance Review and Planning - Develops and conducts performance reviews and 
planning sessions with staff 

 • Professional Development - Identifies learning needs for staff, and for the staff of the 
Society as a whole; identifying and organizing training based on training needs 

 • Communication - Organizes and facilitates staff meetings to maintain effective 
communication 

 • Maintains in depth knowledge of the Collective Agreement and supervising in a 
Unionized setting 


Page 2 of 3 
 


Fund Development: 

 • Assist in Fund Development, including the development of grant applications, reports 
and other correspondence for prospective and current funders. 

 • Assist in annual fundraising campaign initiatives, community relations including third 
party and special events 

Financial Management: 
 

 • Contributes to the development and management of the budget for assigned program 
areas 

 • Maintains responsible oversight for day-to-day expenditures 

 • Works closely with the Director of Finance, the Executive Director and other staff to 
secure and sustain philanthropic and funding support 

 
Other Responsibilities: 


 • Participates as an active member of the Leadership Team 

 • Performs other duties as necessary to meet the requirements of the position 
 

Qualifications and Experience: 

 • A Master’s degree and professional designation in a relevant discipline such as 
counselling and mental health, or equivalent mix of education and experience in a 
related field 

 • Minimum of 3 to 5 years recent, related experience in progressively complex and senior 
management leadership roles in a multi-service organization 

 • Proven experience in project management and operations 
 • Demonstrated ability to manage diverse teams 
 • Budget management experience 

Personal Attributes: 

 • Strong interpersonal skills, ability to communicate and manage well at all levels of the 
organization 

 • Be proactive, self-motivated and have strong problem solving, analytical and creative 
skills with the ability to exercise sound judgment and make decisions based on accurate 
and timely analyses 

 • High level of integrity and dependability with a strong sense of urgency and results-
orientation 

 • Skills in examining, developing, and recommending applicable policies and procedures. 
 • Demonstrated commitment to the organization’s mission is essential 


Page 3 of 3 
 

 
Other Skills &amp; Abilities: 

 • Communication: Oral and written fluency in English; strong professional and 
interpersonal communication skills 

 • Client centered: experienced in providing a positive, person-centered environment, are 
friendly, welcoming and engage the Society’s constituents always in a non-judgmental, 
person-centered manner 

 • Advanced Computer Skills: Microsoft Office (Excel, Word, PowerPoint), internet, online 
research, databases, Microsoft 365 applications (e.g. Outlook, Teams, SharePoint, 
OneDrive) 

 • Team Building Skills: able to promote good relations (builds rapport and trust, shares 
information with others, accept and receives feedback in a positive constructive 
manner), willingness to be involved in team planning and implementation of special 
projects 

 • Initiative: can work independently and initiate problem-solving processes. 
 • Professional: demeanor as a representative of the organization 
 • Feedback: ability to accept feedback constructively 
 • Innovation: flexible, creative, curious, motivated to learn, grow, and adapt to change 

Working Conditions: 

 • Working in a multi-service organization requires the incumbent to function independently 
and frequently under pressure while managing multiple leadership and management 
tasks and functions 

 • Regular work is conducted in the day from Monday to Friday and some work occurs on 
evenings and weekends 

 
Commitment to Equity, Diversity &amp; Inclusion 
 
Chimo Community Services is an Equal Opportunity Employer and welcomes all applicants to 
apply and does not discriminate based on race, religion, color, sex, gender identity, sexual 
orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or 
any other basis covered by appropriate law. 
 
 

Please submit your resume and cover letter to: 

120-7000 Minoru Blvd, Richmond BC V6Y 3Z5 

Email: <a href="mailto:hr@chimoservices.com" target="_blank">hr@chimoservices.com</a> 


<a href="mailto:hr@chimoservices.com" target="_blank">mailto:hr@chimoservices.com</a>

Chimo Community Services

Senior Manager

Prisoners’ Legal Services (PLS) is seeking a passionate, strategic, empathetic and collaborative Director of Legal Services to join our efforts to protect the rights and dignity of people in prison and oversee the legal work of the organization.&nbsp;The Director of Legal Services is a new position that will have primary responsibility for ensuring the quality, rigour and values alignment of the organization’s legal services, legal information, and strategic litigation. The Legal Director works closely and collaboratively with the Executive Director in a shared and distributed leadership model, and collaborates regularly with the Director of Programs.

Prisoners' Legal Services/West Coast Prison Justice Society

Director of Legal Services

The Opportunity 
Inclusion Langley Society is seeking a qualified applicant to fill the position of Director of 
Supported Living Services and to join our senior leadership team. This position requires a 
minimum of 10 years of progressively responsible experience in supporting adults and 
transitioning youth with intellectual disabilities. This position is responsible for coordinating 
the services to approximately 40 supported individuals in both licensed and non-licensed 
staffed homes. Prior experience leading a dynamic service and a seasoned staff team is 
required. 

 
About the Organization 
Inclusion Langley Society was founded in 1959 by a group of families wanting to ensure their 
children had access to education. Over the course of the 60+ years since its founding, the 
organization has grown in response to ever-changing individual wishes and expectations and 
societal and government policy evolution. The organization delivers services across the 
lifespan from early intervention service to children to supported living service for seniors. 
Please see our website (<a href="http://www.inclusionlangley.com" target="_blank">www.inclusionlangley.com</a>) to view the full suite of service provided. 

 
About Supported Living Services 
Staffed Living is one supported living option that Community Living BC (CLBC) funds to help 
eligible adults live, with support, in the community. In Staffed Living services, people who are 
eligible for CLBC and approved for this service live in a home that is typically owned or 
operated by an organization and receive support from staff who work on a schedule. People 
supported in Staffed Living often require significant support to participate in their community. 
Each home may support between 1 to 4 people and must adhere to rigorous standards under 
CARF Accreditation and Licensing (where applicable). 

 
Ideal Candidate 
The successful applicant will have a minimum of a Bachelor’s Degree in Human Services or 
equivalent, and at least 5 years’ experience in mid to senior level management role(s). The 
successful incumbent will work closely with an established senior leadership team to fulfill 
the mission and vision of the organization, while upholding core values. A proven commitment 
to the values and philosophy of the Community Living Movement is essential. 


<a href="http://www.inclusionlangley.com/" target="_blank">http://www.inclusionlangley.com/</a>


 
Key Responsibilities 

 • Oversee the provision of 20 unique Supported Living Programs. 
 • Ensure effective service delivery consistent with policy, legal, contractual, 

budgetary and other requirements. 
 • Engagement with Individuals and Families. 
 • Supervision and leadership of the staffing team. 
 • Promotes excellence and innovation in service provision. 
 • Financial and Contract Management. 
 • Liaise with funding bodies and collateral partners (i.e. Community Living BC and 

Ministry of Child and Family Development, Fraser Health). 
 • Liaison with allied supports and services (i.e. community inclusion/employment 

services, respite, etc.). 
 • Policy and Practice development. 
 • Maintaining accreditation and provincial standards to ensure the highest level of 

service delivery. 
 • Collaborative engagement with other members of the Senior Management Team. 

Qualifications/Requirements 
 • Excellence in innovation and service design and delivery. 
 • Person-Centered approaches that allow for unique solutions. 
 • Critical thinking and analysis to ensure the integrity of the services. 
 • Able to work independently and be a self-starter. 
 • Dynamic leadership skills to oversee an experienced team of Supervisors. 
 • Fluent in technology applications – Microsoft 365 and experience with 

Information Management Systems. 

Compensation 
We are pleased to offer a competitive compensation package, with a base salary ranging from 
$104,247.00 to $113,977.50. In addition, we offer an extensive benefits plan that includes 
comprehensive health and dental coverage, a robust pension plan and a flexible work 
schedule. 

How to Apply 
Send your resume and cover letter to: <a href="mailto:hr@inclusionlangley.com" target="_blank">hr@inclusionlangley.com</a> by September 5th, 2025. 
Successful candidates will be contacted to schedule an in-person interview. Due to high 
volume, only shortlisted candidates will be contacted. 

 
Inclusion Langley Society is committed to diversity, equity and inclusion in all our recruitment 
and hiring practices. 

 
We acknowledge that we are grateful guests on the unceded traditional territories of the 
Kwantlen, Katzie, Matsqui and Semiahmoo First Nations where we live, learn, work and play. 

<a href="mailto:hr@inclusionlangley.com" target="_blank">mailto:hr@inclusionlangley.com</a>

Inclusion Langley Society

Director, Supported Living Services

BCIT Foundation is seeking a temporary, full-time (1.0 FTE) Manager, Advancement Systems. The Manager, Advancement Systems is responsible for the overall vision and strategy for systems within Advancement, particularly the Raiser’s Edge (RE) Customer Relationship Management (CRM) fundraising system. This position works with the Development and Alumni Relations teams to ensure current and future data needs are met. The Manager assesses and analyzes data quality and tools to provide recommendations for system usage and reporting, establishes user training programs and documentation materials, and supports efforts to improve performance of fundraising initiatives. Additional responsibilities include designing and implementing data quality reviews and best practice policies and procedures to ensure that systems operations and data quality are maintained.KEY ACCOUNTABILITIES: Systems Management:<ul><li>Develops the vision and implements strategy to manage systems, including Raiser’s Edge (RE) CRM database used within Advancement.</li><li>Works closely with users within Advancement to ensure that appropriate software tools are identified and implemented to meet current and future needs.</li><li>Determines and guides the functional use and operations of the RE system and other applications.</li><li>Overall responsibility for data quality, especially data entry, and is involved in all decisions impacting data quality and structure.</li><li>Develops, implements, and monitors all system policies and procedures, ensuring data integrity and operating efficiency are maintained.</li><li>Administers systems security and network access, ensuring established standards and protocols are followed.</li><li>Acts as first point of contact for any systems performance or other software issues.</li><li>Oversees and coordinates functional support for system users, including training programs.</li><li>Develops and implements a disaster recovery plan in conjunction with BCIT Information Technology (IT) Services department.</li><li>In conjunction with other departments, develops and maintains an annual calendar of activities for the RE system.</li></ul>Fundraising, Reporting, Queries, Imports and Exports:<ul><li>Works with Development and the Executive Director to develop and implement donor prospecting strategies and provide recommendations on reporting needs and methodologies.</li><li>Works with RE users to develop and generate custom financial and fundraising reports to assist Advancement to meet and exceed annual fundraising goals.</li><li>Develops and implements reports that track key performance targets and measures.</li><li>Liaises with IT Services as required on the process for importing and exporting data from/to other systems.</li><li>Liaises with the Financial Accounting Coordinator on monthly donation reconciliation process and annual audit requirements.</li></ul>System Implementation, Upgrades and Conversions:<ul><li>Oversees the requirements analysis, selection, implementation and post-implementation review of software used within Advancement.</li><li>Coordinates with IT Services and other groups regarding system upgrades and conversions used within Advancement.</li><li>Monitors ongoing industry related IT developments and opportunities in the field of Advancement Services.</li><li>Maintains contacts with other post-secondary institutions and user groups to research systems, applications and best business practices.</li><li>Oversees contracts for external system support consultants.</li></ul>QUALIFICATIONS &amp; REQUIREMENTS: Education and Experience:<ul><li>Bachelor’s degree or equivalent experience in fundraising system administration, report writing, data analysis or research in a fundraising environment.</li><li>Proven experience in the administration of complex fundraising database systems.</li><li>Three to five years’ experience in a similar role, preferably in a fundraising operation at a post-secondary institution.</li><li>Three to five years’ experience with systems administration, in particular Raiser’s Edge NXT and other Blackbaud products.</li><li>Proficiency with Microsoft Office applications.</li><li>Experience with reporting tools such as Crystal reports.</li><li>Experience with Importomatic importing software.</li><li>Working knowledge of Canada Revenue Agency guidelines and regulations for fundraising and tax receipts.</li><li>Working knowledge of privacy legislation related to donor records management.</li></ul>Abilities:<ul><li>As a member of the Advancement management group, must be a strong team player, excelling in interpersonal skills, with a positive and energetic approach.</li><li>Excellent verbal and written communication and presentation skills.</li><li>Keen attention to detail and accuracy.</li><li>Excellent organizational and analytical skills.</li><li>Ability to identify issues and provide guidance in resolving complex systems issues.</li><li>Proven ability to collaborate with stakeholders on multiple projects and deliver on project timelines and goals.</li></ul>Other:<ul><li>Must be able to work a flexible schedule outside of regular office hours, if required.</li></ul>

British Columbia Institute of Technology

Manager, Advancement Systems

The Opportunity:Have you a passion for making a difference within the community and an independent self-starter who has a track record of transformation reflecting our core values of being progressive, walking the talk and building strong connections then this role is for you?&nbsp;At Broad View United, we are looking for an Operations Director to join our team. You will be the glue that ensures the smooth day-to-day functioning for this active, growing and affirming community.&nbsp;Responsibilities:<ul><li>Facility Management - Ensure smooth and efficient facility operations and oversight of all improvements, repairs and maintenance, and planning for the future</li><li>Financial Oversight – Work to ensure the management of BVUs budget and financial policies are aligned with the Board &amp; Congregations wishes.</li><li>Board Interfacing - Support Board in its endeavours, preparing reports, conducting research as required</li><li>Human Resources - Supervise admin including annual performance reviews</li><li>Administrative Oversight - Ensure smooth and efficient administrative operations</li><li>Communications - In collaboration with Co-ministers, oversee the development and implementation of an integrated communications plan.&nbsp;</li></ul>Qualifications/Skills &amp; Experience<ul><li>A minimum of five years’ work experience in non-profit agency or social enterprise in operations management and supervision, or an equivalent combination of experience and education</li><li>Some post secondary education in business administration or non-profit management</li><li>Task oriented and results driven</li><li>Strong organizational and project management skills</li><li>Experience with performance management tools and practices</li><li>Experience with Financial management and software and strong understanding of basic accounting principles.&nbsp;</li><li>Strong operational management, leadership and administrative skills</li><li>Data base experience and systems thinking abilities.&nbsp;</li><li>Strong communication (verbal and written), organizational and interpersonal skills</li><li>Able to work as a team leader, with input from the ministerial team, the Church Board, the congregation, and community leaders</li><li>Actively leads efforts to establish and accomplish operational goals, objectives and strategies</li><li>Independent and self-starter working style. &nbsp;</li><li>Experience in a church/faith community setting is an asset</li></ul>Other ConsiderationsAccountability:&nbsp;This is an executive position with accountability to the Broad View United Board, with a strong day-to-day collaborative working relationship with the Co-Lead Ministers.Working hours:&nbsp;This is a full-time (40hrs) position requiring a presence at the church building 5 days a week.&nbsp; While working from home on an occasional basis will be possible, however presence in the BVU building will be required for staff access and interfacing with various user groups and congregants.&nbsp;Remuneration:&nbsp;Wage:&nbsp; Commensurate with experience and skills in the range of 85- 100 K per year.&nbsp;Benefits and pension are additional parts of the employment package. 3 weeks + holidays depending on experience and to be negotiated.&nbsp; &nbsp;Applications:&nbsp;Send your resume and cover letter to&nbsp;<a href="mailto:employment@broadviewunited.com" target="_blank">employment@broadviewunited.com</a>&nbsp;Deadline is August 19th, 2025. Interested applicants are encouraged to view the comprehensive job description&nbsp;<a href="https://broadviewunited.org/wp-content/uploads/2025/08/OM-Comprehensive-JD.pdf" target="_blank">HERE</a>

Broad View United

Operations Director

About KEDCThe K’ómoks Economic Development Corporation (KEDC) is a key economic driver in the K’ómoks Valley, honouring the region’s deep connection to land and sea while building a strong future through tourism and natural resource ventures. We proudly operate K’ómoks First Nation (KFN) -owned businesses that showcase our rich cultural heritage, craftsmanship, and commitment to community development. With high-profile investment and joint-venture opportunities, we welcome progressive investors seeking meaningful partnerships that align with our goal of creating a self-sustainable economy while maintaining minimal impacts to the land.&nbsp;Position OverviewKEDC is seeking a strategic and versatile Chief Operating Officer (COO) to drive operational excellence and support the organization’s long-term growth. Reporting to the CEO and working closely with the Board of Directors (BOD), the COO will play a pivotal role in implementing KEDC’s vision and strategic priorities. This leadership position oversees business operations, fosters collaboration, and ensures efficient governance, policy execution, and business development. The ideal candidate will bring strong executive leadership experience, a proven ability to drive organizational growth, and a deep understanding of economic development—particularly in the First Nations context. With a focus on innovation, efficiency, and strategic partnerships, the COO will work to strengthen KEDC’s businesses, enhance stakeholder relationships, and position the organization for sustained success.As the Chief Operating Officer, you will be responsible for these key functions:Organizational Leadership<ul><li>Provide thoughtful and visionary executive leadership that is inclusive, transparent, and empowering in a manner that supports and guides KEDC’s mission&nbsp;&nbsp;</li><li>Organize, motivate, and mentor internal managers to strategically grow businesses and effectively fulfill KEDC’s mission  &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</li><li>Collaborate with KFN and stakeholders within KEDC and its businesses to foster relationships and facilitate effective communication and collaboration&nbsp;&nbsp;</li></ul>Operations Management<ul><li>Collaborate with KEDC’s management team to develop and implement all policies and procedures relating to governance and business administration&nbsp;&nbsp;</li><li>Oversee and provide strategic leadership on aspects of business administration that encompass KEDC and its businesses, including human resources, IT infrastructure, management and leadership on contracted services&nbsp;&nbsp;</li></ul>Strategic Planning &amp; Business Development<ul><li>Partner with CEO and leadership to establish strategic priorities and translate them into actionable and quantitative plans&nbsp;&nbsp;</li><li>Coordinate the preparation and documentation for RFPs and other business development opportunities&nbsp;</li><li>Identify areas where KEDC can increase its footprint and identify potential partnerships and new opportunities to deliver programs or other revenue-generating initiatives, extending the scope of KEDC’s traditional activities within its current mandate&nbsp;</li></ul>Board Relations<ul><li>Provide BOD’s operational information and analysis to support oversight responsibilities&nbsp;</li></ul>People Management<ul><li>Participate in performance management of team members, including 1 on 1’s, performance reviews, ongoing feedback, progressive discipline when necessary and providing growth opportunities&nbsp;&nbsp;</li><li>Work with HR to ensure KEDC policies and procedures are followed&nbsp;</li></ul>What You Will Bring<ul><li>Degree in public/business administration, management, human resources or other related field; Master’s preferred&nbsp;</li><li>Minimum 8 years’ experience as a senior leader or director, preferably in a non-profit or provincial government organization&nbsp;&nbsp;</li><li>Minimum 5 years’ experience in operational planning and execution, including a senior leadership role developing proposals and strategic initiatives &nbsp;</li><li>Advanced knowledge of Economic Development in the First Nations context&nbsp;</li><li>Demonstrated visionary leadership at the senior level, working&nbsp;collaboratively to&nbsp;coach and motivate&nbsp;&nbsp;</li><li>Ability to create and maintain strong relationships with both internal and external stakeholders&nbsp;</li><li>Proven ability to execute organizational growth while leading a similar or larger size non-profit and/or related entity  &nbsp;</li><li>Strong knowledge of diverse business functions such as IT, human resources, business development, etc.</li></ul>This full-time 35-hours per week position, offers the opportunity to work remote, with occasional travel to the&nbsp;K’ómoks First Nation community, requiring the successful candidate to be located on Vancouver Island. Offering a competitive salary, this opportunity also includes a comprehensive compensation package, pension plan, paid closure during Christmas and other cultural holidays.How To ApplyIf this opportunity to support a growing First Nations organization feels like the right fit for you, please apply with your <a href="https://engagedhr.teamtailor.com/jobs/6257114-chief-operating-officer?promotion=1576425-trackable-share-link-kedc-coo-aug-charity-village" target="_blank">resume and cover letter</a>. Applications for this position will be accepted until the position is filled.A full outline of the job responsibilities and requirements can be found in the&nbsp;<a href="https://engagedhr.com/wp-content/uploads/2025/03/1.-Chief-Operations-Officer-JD-Final.pdf" target="_blank">complete job description</a>.We value employment equity and prioritize applications from Indigenous applicants and especially encourage those living within the K’omoks First Nation to apply. If you have any questions about the job posting or the process, please reach out to <a href="mailto:alleta@engagedhr.com" target="_blank">alleta@engagedhr.com</a>.

Engaged HR Inc.

Chief Operating Officer

JOB DESCRIPTION 
 

Position Title: Shelter Manager 
Department: Shelter 
Reports To: Associate Director of Community Safety &amp; Connection 
Date last approved: July 2025 

 
FIRST UNITED is a registered charity that has been serving Vancouver's Downtown Eastside 
community for 140 years. We offer responsive, low-barrier services to individuals who are low-
income, under-housed or homeless. We provide essential services to meet the daily needs of 
community members and engage in systems change work to reduce homelessness and break 
cycles of poverty. If you're looking for purpose-filled work and want to make a different in the 
community, this might be the opportunity for you. 
 
FIRST UNITED is seeking applications for the position of: Shelter Manager 
 
WHAT WE OFFER: 
Salary: $82,000 - $88,000 
 

 • Annual salary progression for all staff 
 • Comprehensive and 100% employer-paid health benefits including extended health and 

dental plan for regular staff, spouses and dependents. 
 • United Church of Canada defined pension plan; employee contribution rate 6%, 

employer contribution rate 9%. 
 • Life insurance, Long-term Disability, and AD&amp;D benefits 
 • 20 days of paid annual vacation 
 • 13 statutory paid days off every year and 12 days of paid sick leave. 

 
Each job within the FIRST UNTIED CHURCH Community Ministry Society should promote our 
accomplishment of our vision, mission, and values. 
 
GENERAL DESCRIPTION: 
 
The Shelter Manager, under the direction of the Associate Director of Community Safety &amp; 
Connection ensures community members who access our shelter services feel connected and 
are treated with respect and dignity. The shelter manager is responsible for the day-to-day 
operations, providing direct service and supervision to staff, shelter residents, ensuring 
adherence to shelter policies and protocols, and ensuring effective operations of the shelter 
program. 

<a href="https://firstunited.ca/about-us/" target="_blank">https://firstunited.ca/about-us/</a>

SPECIFIC DUTIES &amp; RESPONSIBILITIES 
 
Operations Management: 
Directing shelter operations: 

 • Overseeing the day-to-day activities, ensuring efficient workflows, and implementing 
and maintaining necessary systems, policies, and procedures. 

 • Oversight of the weekly staffing schedules, timesheets/payroll, leave requests and 
associated administrative duties regarding shelter staff. 

 • Facility Maintenance, overseeing facility maintenance and ensuring it is kept in good 
working order. Reporting deficiencies to the Facilities Manager. 

 • Maintaining the budget, monitoring spending, and assisting with operational budgetary 
planning. 

 • Identifying and reporting resource requirements and deficiencies, ensuring the facility is 
well-stocked and functioning properly. 

 • Data Collection and Reporting: Keeping data regarding key functions of the shelter, 
analyzing information, and presenting monthly reports. 

 • Ensuring the safety and sanitation of the facility, implementing and overseeing safety 
programs, and staying current on industry best practices. 

 • Attending the OHS monthly meeting and following up with recommendations. 
 • Some maintenance duties as needed. 

 
Staff Supervision: 

 • Managing and supporting shelter staff, providing orientation, training, and guidance. 
 • Responsible for Human Resources functions regarding the Shelter Team including 

progressive discipline, coaching and performance reviews. Carry out recruitment, hiring, 
training and orientation of staff to maintain a full roster of full-time and part-time 
Shelter Resource Workers, Case Workers, Shift Supervisors and Janitorial Staff. 

 • Establish policies and procedures for the Shelter Team and the Shelter Program which 
align with First United Church Community Ministry Society values, and the BC Housing 
contract. Review and edit established policies to reflect program changes where 
required. 
 

Resident Support: 
 • Oversee the case planning function. Work with Shelter Case Planner/s, and Shift 

Supervisors to provide case management and gateway services for shelter residents. 
 • Collaborate on decisions regarding termination of shelter services for shelter residents. 
 • Provide crisis intervention and de-escalation when required. 
 • Ensure the overall safety of the shelter program. Develop and provide input to the 

development of safety plans and decisions regarding denial or restriction of service due 
to violent, abusive or inappropriate conduct. 

 • Follow up complaints and concerns from the shelter residents. 
 


Communication and Collaboration: 
 • Attending all organizational staff meetings. 
 • Planning and conducting regular staff meetings, providing feedback and support to 

staff. 
 • Accountable for HIFIS documentation and shift report accuracy and completion. 
 • Accountable for information management, data collection and reports for shelter 

resident intakes, stays, turn aways and gateway into housing. 
 • Collaborating with external partners, such as community agencies, and representing 

the shelter at community events when required. 
 • Providing excellent customer service, resolving complaints, and ensuring a positive 

customer experience. 
 
KNOWLEDGE &amp; SKILLS: 
 

 • Ability to maintain a calm, welcoming, empathetic and professional demeanor with 
vulnerable and/or marginalized individuals, which may include mental health, and 
substance use disorder. 

 • Strong leadership and management skills. 
 • Excellent communication and interpersonal skills. 
 • Organizational and administrative skills. 
 • Ability to work effectively with staff, volunteers, and the public. 
 • Knowledge of shelter operations. 
 • Strong problem-solving skills. 
 • Experience with budgeting and financial management. 
 • Computer proficiency. 
 • Ability to work in a fast-paced environment. 
 • Ability to handle difficult situations and de-escalate conflict. 
 • Physical ability to safely lift 23kg (50 lbs.) regularly. 
 • Valid BC Driver’s License and clear driving record required. Ability to drive cargo 

van/s. 
 
EDUCATION 
 

 • Management experience preferred. 
 • Post-secondary education, degree or diploma in a relevant field or a combination of 

education and management experience. 
 • Experience in a non-profit environment, e.g. shelter, group home, recovery house 
 • Experience in a unionized environment strongly preferred. 
 • Non-violent crisis intervention 
 • Basic First Aid Certification. 
 • Naloxone training 


SCOPE OF RESPONSIBILITY 
 
Supervisory/Management responsibility 
Shelter Case Planner/s, Shift Supervisors, Shelter Resource Workers, and Janitorial Staff 
 
Financial responsibility 
Responsible for the overall management of the budget in assigned areas of responsibility. 
 
Latitude 
The Shelter Manager works independently. If clarification is required, it is expected that the 
Manager will request further directions from the Director of Community Connection &amp; Safety, 
Director of Community Services, and/or Executive Director. 
 
INTERNAL/EXTERNAL RELATIONSHIPS 

 • Regular communication is maintained with all levels of staff and management, as work 
is assigned and completed, and information exchanged on an ongoing basis. 

 
JOB CLASSIFICATION &amp; WAGES: 
â¡ Exempt X Management â¡ Bargaining Unit 
 
*** 
We are committed to becoming a more just, equitable, inclusive, and diverse workplace, which 
extends to how we hire. We are continually learning new and unlearning old practices while 
examining systemic causes of inequity, including colonialism. 
 
We aim to be representative of the communities we serve. We welcome everyone to apply, and 
we strongly encourage applications from members of communities that have been marginalized 
based on Indigeneity, race, colour, religion, nationality, social or ethnic origin, sex, age, 
disability, sexual orientation, gender identity and/or expression. In order to achieve a 
representative team, preference may be given to people who are members of one or more of 
these groups. 
***

20 Management / Executive Jobs in British Columbia