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The German-Canadian Care Home is seeking a visionary and values-driven Chief Executive Officer to guide the organization through a landmark redevelopment initiative and into its next chapter of service to the community.Founded in 1969 and governed by the German-Canadian Benevolent Society of BC, the Care Home has earned a reputation for excellence in long-term, person-centred care. With deep ties to Vancouver’s German-speaking community and a longstanding commitment to cultural inclusion, the organization is now preparing to expand and modernize its facility based on the innovative Comfortzeit® model—a progressive approach to elder care that blends autonomy, relational support, and therapeutic environments.Reporting to the Board of Directors, the Chief Executive Officer is responsible and accountable for the effective leadership of the German-Canadian Care Home including strategy, operations, site redevelopment, and stakeholder relations. This includes stewarding a large, multidisciplinary team of over 200 professionals and volunteers, ensuring innovative care – including the Comforzeit® model of care, maintaining strong public-sector partnerships, and supporting the Society’s vital fundraising and community outreach efforts.The ideal candidate brings progressive senior-level administrative management experience in a healthcare environment, preferably related to long term care, mental health and/or physical rehab. Central to the role will be experience leading change, improving programs or introducing a new innovative model of care. The ability to support a multi year redevelopment will be key.&nbsp; &nbsp;A collaborative, culturally attuned leader, with experience managing a unionized workforce, the next CEO will bring clarity, warmth, and resolve to a role that sits at the intersection of care innovation, organizational leadership, and community legacy.&nbsp;This is a rare and meaningful opportunity to lead one of British Columbia’s most respected culturally rooted care organizations at a pivotal moment of transformation. The role is located in Vancouver, BC.To explore this opportunity further, please click ‘Apply’.The salary range for the position is $150,000-$205,000, plus benefits. Consideration will be given to the candidate’s background and experience when establishing the final salary.&nbsp;We would like to thank all applicants for their interest in this position. Please note that we will only be in contact with those individuals moving forward with our client.

Boyden

Chief Executive Officer

Position SummaryBCIT’s Student Life department is seeking a regular, full time (1.0 FTE) Associate Director, Student Life. This position develops and ensures delivery of programs and activities that enhance student success. Oversees departments and staff in day-to-day operations of activities that provide services to support the health and wellbeing of students and the greater BCIT community. As a key member of BCIT’s Student Success senior management team, responds to, supports, and resolves complex cases related to students misconduct, conflict, distress, or risky behaviour. Oversees student conduct, orientation and transition programming, Early Assist, Recreation Services and Health Promotion. Makes policy and procedural recommendations and ensures key partners, such as administrators and faculty, are knowledgeable and trained in matters that impact student success.KEY ACCOUNTABILITIES:<ul><li>Ensures early intervention and corrective measures for all parties involved in incidents involving students and allegations of student misconduct (non-academic) and consults with appropriate internal resources including departments such as Counselling, Accessibility Services, Student Housing, Student Health Services, and Safety and Security.</li><li>Provides administrative and procedural support to Decision Review Board in conducting appeal hearings on student misconduct matters; ensures compliance with procedural fairness process and adherence to BCIT policies. Ensures minimising of institutional risk in partnership with Safety and Security.</li><li>Establishes procedures and processes to support students and staff towards student misconduct allegations. Provides procedural guidance and advice to faculty and Associate Deans with regards to sanctions appropriate for academic misconduct incidents. Ensures all official records of academic integrity violations are maintained and ensures investigations comply with institutional policy and procedure.</li><li>Considers Institute policy, past practices, investigation results, student records, and other relevant facts when arriving on a decision or making recommendations. In incidences of student misconduct (non-academic), implements Administrative Resolutions as delegated by the Senior Director. Reviews, triages, and refers complex cases to intervention teams such as the Threat Assessment Team.</li><li>Conducts meetings with student(s) involved in alleged incidents to determine and monitor interim measures in accordance with BCIT policies. Seeks dispute resolution through mutually agreeable resolutions as appropriate.</li><li>Works with BCIT Registrar, Associate Deans, Safety and Security, Student Services Coordinators, Faculty, and others to develop protocols for academic and institutional accommodations to aid students in distress in areas such as academic, administrative, economic, family relationships, health, physical, psychological and societal.</li><li>Acts as a senior case manager to provide assessment and response to affected students in adherence with the institute’s policy and procedure. Liaises with the BCIT Student Association to provide complementary services and events. Works with BCIT community partners to implement opportunities and activities that foster a positive student experience.</li><li>Assesses, develops, and delivers programs and activities that aid in students’ entry and transition to BCIT. Collaborates with internal groups such as Student Association, Schools, International and Indigenous services, to ensure smooth transition of the students. Assesses and evaluate student experience post student’s transition back into BCIT and incorporates relevant feedback.</li><li>Conducts reviews and assessments of Institute academic and non-academic student conduct policies and procedures and makes recommendations for change as appropriate. Advises and decides appropriate orientation activities and curriculum for incoming students adhering to best practices in student development and student success. Develops external contacts, where applicable to remain current with student judicial issues, trends, and practices.</li><li>Chairs the Behavioural Intervention Team overseeing high risk students and refers imminent risk cases to BCIT Threat Assessment Team. Establishes and maintains collaborative relationship with Student Association Advocate for information exchange, procedures to follow and to maximize opportunities for resolutions available to students.</li><li>Oversees the day-to-day operations and wellness programming for Recreation Services department towards delivery of quality fitness programs; supervises maintenance of fitness facilities at all campuses, and revenue generation through facility rentals.</li><li>Oversees programming and staff in Health Promotion. In partnership with the Associate Director, Access and Wellbeing, provides strategic direction for institution-wide health promotion initiatives, including the advancement of the Student Well-Being Action Plan.</li><li>Manages reporting staff, overseeing and participating in selection, coaching, mentoring, development, performance management and all other people-management practices.</li></ul>QUALIFICATIONS &amp; REQUIREMENTS:<ul><li>Completion of a Bachelor’s degree in Education, Counselling, Social work, or related discipline, plus minimum of 7 years of progressive experience encompassing student services in a post-secondary environment.</li><li>An equivalent combination of education and experience will be considered.</li><li>Advanced negotiation and conflict resolution skills for adjudicating academic and non-academic matters, conflict resolution and/or mediation, and facilitation.</li><li>Experience with working with a diverse student population and is current in emerging practices in supporting equity deserving groups</li><li>Advanced working knowledge of student conduct policies and other relevant legislative requirements (FIPPA, Mental Health Act, Harassment and Discrimination) with proven experience in policy writing and administration.</li><li>Excellent interpersonal skills to build and sustain effective relationships and rapport.</li><li>Excellent organizational, communication, facilitation and project management skills.</li><li>Strong cross cultural communication skills and proven experience working with diverse populations</li><li>Excellent leadership and team building skills with experience working with student leaders or volunteers</li><li>Strong working knowledge in case management to resolve complex problems and manage high profile, sensitive, and contentious issues is required.</li><li>Flexibility to be available on call after hours to occasionally respond and/or assess critical incidents related to students, as assigned.</li></ul>Salary Range: $105,653 - $145,272, with a control point of $132,066 per annumAdditional Salary Information: The Compensation Range is the span between the minimum and the maximum base salary for a position. The control point of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position. In the normal course, employees will be hired, transferred, or promoted between the minimum and the control point of the salary range for a job, taking internal equity into account. Salaries above the control point may be considered for extenuating circumstances and must be approved by an external governing body.

British Columbia Institute of Technology

Associate Director, Student Life

Position OverviewVariety – the Children’s Charity is on a path to deepen impact, expand reach, and transform how we support children and families across the province. The Associate Director, Information Technology and Business Intelligence will play a vital role in ensuring our technology infrastructure and core systems are secure, effective, and scalable. Reporting to Director , Finance and Operations, this role is responsible for the strategy, oversight, and optimization of Variety’s digital platforms—including CRM, fundraising, finance, and granting systems. The successful candidate will ensure data and technology are fully leveraged to support decision-making, streamline operations, and enable personalized engagement.&nbsp;The Associate Director, Information Technology and Business Intelligence plays a critical leadership role in driving digital transformation across the organization—streamlining operations, enabling personalization at scale, and unlocking real-time data to inform strategy and service delivery. This role works closely with and in support of the senior leadership team to ensure that systems and analytics enable informed decision-making and sustained growth. The ideal candidate is a systems-minded problem solver who excels at connecting the dots between technology, data, and organizational goals. You’re a collaborative leader who’s energized by the opportunity to build a culture of technological excellence and data-informed decision-making to drive measurable impact.Key ResponsibilitiesTechnology &amp; Systems Management<ul><li>Lead the management and continuous improvement of Variety’s core systems including CRM (Raiser’s Edge), fundraising platforms (e.g., Fundraise Up, Givergy), finance systems, and granting software, ensuring platforms are user-friendly, reliable, and aligned with the organization’s evolving needs.</li><li>Experience with peer to peer or event platforms like TeamRaiser or JustGiving is an asset, as well as experience with web platforms like WordPress</li><li>Oversee the integration and optimization of digital tools across departments to support efficient operations and a seamless experience for staff, donors, and families.</li><li>Manage IT infrastructure and relationships with external vendors to ensure responsive support, cybersecurity, and alignment with best practices.</li><li>Champion digital transformation initiatives that enable data-informed decision-making and empower teams across the organization.</li><li>Support and maintain Variety’s website platform (e.g., WordPress), ensuring performance, accessibility, security, and integration with other digital tools as well email platforms like MailChimp or Constant Contact</li><li>Collaborate with program, fundraising, and finance teams to ensure data accuracy, process efficiency, and alignment across platforms.</li><li>Manage the organization’s IT infrastructure, including hardware, software, networks, and security systems.</li><li>Ensure best practices in data security, privacy, and compliance (e.g., CASL, PIPEDA).</li></ul>Data and Business Intelligence<ul><li>Build and scale the organization’s business intelligence capabilities with a focus on impact measurement, performance optimization, and real-time decision-making.</li><li>Develop data architecture, reporting templates, and governance protocols to ensure accuracy, accessibility, and transparency across teams.</li><li>Ensure data integrity, consistency, and accessibility across systems to support high-quality reporting and insights.</li><li>Develop and maintain dashboards, KPIs, and data visualizations (e.g., Power BI) that help teams track progress, assess performance, and make timely, evidence-based decisions.</li><li>Collaborate across departments to understand data needs and deliver tailored solutions that strengthen fundraising, programs, and operations.</li></ul>Operational Excellence&nbsp;<ul><li>Recommend and implement process improvements to increase efficiency and effectiveness across systems and workflows.</li><li>Identify and implement improvements in data collection, reporting, and system usage, ensuring alignment with strategic priorities and user needs.</li><li>Develop internal documentation, training resources, and standard operating procedures related to digital platforms and analytics.</li><li>Ensure compliance with data privacy, digital security, and relevant regulatory standards (e.g., CASL, PIPEDA).</li></ul>Qualifications &amp; Experience<ul><li>10+ years of experience in technology, operations, or systems management, ideally within the nonprofit or social impact sector.</li><li>Experience with CRM platforms (e.g., Raiser’s Edge and/or Raiser’s Edge NXT, Online Express/NXT Donation forms) and data/reporting tools.</li><li>Blackbaud certification(s) in Raiser’s Edge and/or Raiser’s Edge NXT an asset.</li><li>Strong project management and cross-functional collaboration skills.</li><li>Demonstrated ability to lead technology or operational improvement initiatives from concept to implementation.</li><li>Experience with financial and granting systems, with a strong understanding of cross-functional data flow.</li><li>Experience with Power BI or similar data visualization tools.</li><li>Proficient at an intermediate level in Microsoft 365 applications, including Word, Excel, PowerPoint, Teams, and Outlook</li><li>Basic accounting knowledge is considered an asset.</li><li>Analytical mindset with a solutions-oriented approach and strong attention to data integrity and security.</li><li>Strong communication and relationship-building skills, with the ability to translate technical language into accessible insights.</li><li>Proven ability to lead cross-functional initiatives and deliver scalable, data-informed solutions in a mission-driven environment.</li><li>Knowledge of privacy laws, cybersecurity practices, and digital compliance standards.</li></ul>Join Us&nbsp;At Variety, we value diversity in all its forms and encourage all qualified individuals to apply. We believe that a team enriched by different cultures and perspectives makes us stronger. We are committed to fostering an inclusive and respectful environment where everyone’s voice is heard. We actively strive to provide opportunities for all individuals and will continue to embed diversity, belonging, and equality in everything we do.&nbsp;We know that creating real change for children with disabilities and complex health needs takes a strong, supported team. That’s why we’re committed to fostering a workplace that helps you thrive—personally and professionally. The hiring salary range for this position is $85,000-$95,000, commensurate with experience and qualifications.&nbsp;If you are ready to join a stellar team making a profound impact and you feel inspired to ignite change where it matters most – in the lives of children – we invite you to join us at Variety and apply for the Associate Director, Information Technology and Business Intelligence role. &nbsp;This position is based in our Burnaby, BC office with a hybrid and flexible workplace experience. Variety offers a competitive compensation and benefits package and a rewarding employment experience where your contributions make a real difference. Together, we can create a world where every child’s unique potential knows no bounds.&nbsp;

Variety - the Children's Charity

Associate Director, Information Technology and Business Intelligence

Specialized Youth Supports Manager&nbsp;Competition #50-25Working within the mission, vision, values, and person-centred philosophy of the Agency, the Program Manager is responsible for the management, quality, and supervision of a complex, multi-site portfolio, including managing a youth safe house, pre-employment program, arts program, 2SLGBTIA+ program and overseeing the Reaching Home subsidy program. As a member of the management team, the Program Manager supervises staff members, participates in budgeting, and manages within their budget, as well as fostering relationships with funders and other internal and external parties. The manager will work with colleagues and co-workers in collaboration with key internal and external stakeholders to achieve excellence in client and family-centred care, within a complex multi-site environment that extends to the community. This position is required to work on-call shifts on a scheduled rotation to provide robust program support. It actively supports the Agency’s awareness and goals around diversity and inclusion.We Value You- Benefits:<ul><li>Flexible scheduling </li><li>Three weeks’ vacation for full-time staff * entitlement increases from there </li><li>Three paid household leave days a year* </li><li>Two paid Wellness Days a year</li><li>Paid sick days </li><li>Two and a half-paid Agency days for full-time staff *</li><li>Five paid days for education leave/year *</li><li>One paid Moving Day/year</li><li>Subsidized professional association annual dues (if applicable)</li><li>A work culture that values transparency, teamwork, learning, fairness and integrity</li></ul>*(pro-rated for part-time staff)Health and Wellness Resources:<ul><li>Generous health/dental benefits after 3 months.</li><li>Three flex benefit options to meet your individualized needs</li><li>Option of psychological/counselling services (up to $1500/year)</li><li>Employee Assistance Plan</li><li>Long Term Disability Plan</li><li>Insurance, Travel insurance, ++</li></ul>Pension:&nbsp;Municipal Pension plan enrollment for eligible employeesWork Hours:&nbsp;37.5 hours/ week, Monday to Friday, with some evening and weekend coverageSalary:&nbsp;MGP5 $47.05 - $52.17 per hourLocation:&nbsp;Directions Youth Services, 1138 Burrard Street, Vancouver, BCPosting End Date:&nbsp;Posting will remain open until filled.<ul><li>Collaborative Communication, including teamwork &amp; cooperation, interpersonal communication, diversity and cultural agility</li><li>Personal Effectiveness, including integrity and ethical behavior, personal resilience, adaptability/flexibility, commitment to learning</li><li>Personal Leadership, including influence, initiative, judgment and decision-making, creativity, and innovation</li><li>Commitment to excellence, including results focus, client-centred service, planning and organizing, professional expertise, and technological proficiency</li></ul>Education, Training, Experience<ul><li>Relevant Bachelor’s degree from an accredited institution in Social Work, Psychology, or other related field, with 7 years’ experience in the sector, and 5 years’ experience in progressive leadership roles</li><li>Or, an equivalent combination of education, training, and experience</li><li>Master’s Degree is an asset</li></ul>Knowledge, Skills, Abilities<ul><li>Awareness of community services, resources, and systems and ability to work with these; competence in working with a multicultural community, prioritizing issues related to diversity and inclusion</li><li>Basic computer literacy with word processing, spreadsheet, and/or database is required for this role.</li><li>Basic accounting skills and familiarity with QuickBooks are an asset</li><li>A committed ability to keep informed about evolving trends and practices, share knowledge, and support staff to integrate innovation into the delivery of quality care/services</li><li>Strong ability to collaborate with internal and external stakeholders to develop, manage, and evaluate clinical programs considering client needs, service delivery interrelationships, and service potential within a complex environment</li><li>Ability to understand available resources for programs and keep quality in the forefront of all resource utilization decisions, providing feedback and detailed analysis on budget variances, and making recommendations for corrective action</li><li>Thorough knowledge of adolescent development, at-risk youth, child welfare system, substance misuse, mental health issues, and trauma-informed practice</li></ul>Essential ResponsibilitiesProgram Planning and Management<ul><li>Communicate program/unit and budget strategic direction incorporating FSGV’s vision, values, and strategic direction and ensure integration into practice by interdisciplinary team members </li><li>Develop and maintain professional relationships with government agencies and all professional and non-professional groups or individuals involved with the programs, including relevant education bodies and grant funders </li><li>Develop, recommend, implement, and evaluate staffing patterns, rotations, and vacation schedules to ensure staffing meets client needs </li><li>Participate in 24 7 management support of programs, including on-call support on a rotating schedule&nbsp;</li></ul>Program Quality<ul><li>Write reports on programs and services for senior management and funders </li><li>Monitor program activities regularly to ensure quality services </li><li>Develop and implement long-term goals and objectives to achieve successful program outcomes&nbsp;</li></ul>Performance Management<ul><li>Supervise program staff by recruiting, hiring, providing direction, input, and feedback; regularly meeting with staff and team to engage, support, and mentor program staff</li><li>Implement effective performance management processes in an interdisciplinary team environment&nbsp;</li></ul>Additional Requirements&nbsp;<ul><li>Successful completion of a Criminal Record Check</li><li>Valid BC Driver’s license is an asset</li><li>Standard First Aid, CPR-AED, Food Safe Level 1, Naloxone Training, and Crisis Intervention training are an asset</li></ul>If this describes you, please submit your application to us through our website,&nbsp;<a href="https://fsgv.ca/careers/" target="_blank">https://fsgv.ca/careers/</a>Short-listed candidates will be contacted for interviews. We thank all candidates and searchers for your interest.We believe in the power of inclusion and the power of enabling all our staff to thrive by embracing diversity and fostering equality. We are committed to creating an inclusive environment for all staff that dismantles barriers and creates opportunities. Our organization is committed to recruiting a diverse workforce representing the communities we proudly serve while encompassing the principles of equity, inclusion and diversity. Decisions regarding recruitment, hiring, promotion, compensation, and all other terms and conditions of employment will be made without regard to race, colour, ancestry, place of origin, political beliefs, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or non-applicable criminal condition.If you require a disability-related accommodation to participate in the recruitment process or are an internal candidate, please email your resume and cover letter (indicating the competition number #50-25 in the email subject line) to&nbsp;<a href="mailto:hrinbox@fsgv.ca" target="_blank">hrinbox@fsgv.ca</a>.&nbsp;We gratefully acknowledge that our programs are delivered on traditional and ancestral lands and waters of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw (Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt, Katzie, Kwantlen, Kwekwetlem, Semiahmoo, Matsqui, and Tsawwassen First Nations. Huy ch q’u.<a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffsgv.ca%2Fjustice-and-equity%2F&amp;data=05%7C02%7Cdfeatherstone%40fsgv.ca%7Cddacaf6e541844c0bf9208dd35bfea7d%7C3af31b13ba6741609c8fcafdcdffd3a6%7C0%7C0%7C638725820559014292%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=fJCUr6ekh%2B%2BL1n6laBObSBFhCojvSbQpejSv66uPzR4%3D&amp;reserved=0" target="_blank">Click to read our commitment to reconciliation, justice, and equity</a>.JOIN US FOR A MEANINGFUL CAREER HELPING OTHERS AND BRING YOUR AUTHENTIC SELF!When you work with us, you will join a caring team of people who will value you as a whole person. You will also have the opportunity to do meaningful, leading-edge work that has a direct impact on the local community.Directions Youth Services is a division of Family Services of Greater Vancouver (FSGV), which, for more than 90 years, has provided a variety of essential resources for children, families, and individuals in the Greater Vancouver community.&nbsp; We believe in the resiliency of Vancouver’s youth who are at-risk, homeless, and street-involved. We assist youth under the age of 25 to get counselling for trauma, mental health, or substance issues. Our teams strive to create spaces and build connections with youth who are facing challenges of street life, substance use, mental health concerns, and disconnection from their communities. Directions inclusive programs of shelter and drop-in, safe houses, and other unique programs are committed to being a community leader in harm reduction work and fostering low-barrier spaces where all youth are welcome.&nbsp;

Family Services of Greater Vancouver

Specialized Youth Supports Manager

Page 1 of 3 
 

 
JOB POSTING 

 
Posting Date: August 13, 2025 
Closing Date: Until Filled 
Commence Date: September 8, 2025 
Position: Senior Manager 
Pay Range: $84,000 to $90,000 annually 
Reports To: Executive Director 
 

 
Summary: 

The Senior Manager has primary day-to-day responsibility for planning, implementing, 
managing, and controlling all operations related activities of the Society within a portfolio of 
services which may include: legal advocacy, counselling, mental health, community 
engagement and newcomer settlement. 

Key Duties and Responsibilities 

 
Program Management: 
 

 • Assist in the development of and adherence to policies and procedures grounded in 
sector best practices 

 • Works closely with managers/supervisors to ensure operational excellence in service 
practices and protocols. Supervision will include utilization review, case management, 
quality assurance, and program compliance program assessment 

 • Provides leadership and serves as a role model to management/supervisory staff 

 • Ensures compliance with legal, regulatory, and clinical policies and procedures 
 
Human Resources Management: 

 • Positive Leadership - Provides positive leadership to all staff, practicum students and 
volunteers, encouraging a team approach, professional attitude, and respectful, 
supportive working relationships 

 • Staffing - Oversees and evaluates end to end recruitment and retention strategies for 
staffing 

 • Performance Review and Planning - Develops and conducts performance reviews and 
planning sessions with staff 

 • Professional Development - Identifies learning needs for staff, and for the staff of the 
Society as a whole; identifying and organizing training based on training needs 

 • Communication - Organizes and facilitates staff meetings to maintain effective 
communication 

 • Maintains in depth knowledge of the Collective Agreement and supervising in a 
Unionized setting 


Page 2 of 3 
 


Fund Development: 

 • Assist in Fund Development, including the development of grant applications, reports 
and other correspondence for prospective and current funders. 

 • Assist in annual fundraising campaign initiatives, community relations including third 
party and special events 

Financial Management: 
 

 • Contributes to the development and management of the budget for assigned program 
areas 

 • Maintains responsible oversight for day-to-day expenditures 

 • Works closely with the Director of Finance, the Executive Director and other staff to 
secure and sustain philanthropic and funding support 

 
Other Responsibilities: 


 • Participates as an active member of the Leadership Team 

 • Performs other duties as necessary to meet the requirements of the position 
 

Qualifications and Experience: 

 • A Master’s degree and professional designation in a relevant discipline such as 
counselling and mental health, or equivalent mix of education and experience in a 
related field 

 • Minimum of 3 to 5 years recent, related experience in progressively complex and senior 
management leadership roles in a multi-service organization 

 • Proven experience in project management and operations 
 • Demonstrated ability to manage diverse teams 
 • Budget management experience 

Personal Attributes: 

 • Strong interpersonal skills, ability to communicate and manage well at all levels of the 
organization 

 • Be proactive, self-motivated and have strong problem solving, analytical and creative 
skills with the ability to exercise sound judgment and make decisions based on accurate 
and timely analyses 

 • High level of integrity and dependability with a strong sense of urgency and results-
orientation 

 • Skills in examining, developing, and recommending applicable policies and procedures. 
 • Demonstrated commitment to the organization’s mission is essential 


Page 3 of 3 
 

 
Other Skills &amp; Abilities: 

 • Communication: Oral and written fluency in English; strong professional and 
interpersonal communication skills 

 • Client centered: experienced in providing a positive, person-centered environment, are 
friendly, welcoming and engage the Society’s constituents always in a non-judgmental, 
person-centered manner 

 • Advanced Computer Skills: Microsoft Office (Excel, Word, PowerPoint), internet, online 
research, databases, Microsoft 365 applications (e.g. Outlook, Teams, SharePoint, 
OneDrive) 

 • Team Building Skills: able to promote good relations (builds rapport and trust, shares 
information with others, accept and receives feedback in a positive constructive 
manner), willingness to be involved in team planning and implementation of special 
projects 

 • Initiative: can work independently and initiate problem-solving processes. 
 • Professional: demeanor as a representative of the organization 
 • Feedback: ability to accept feedback constructively 
 • Innovation: flexible, creative, curious, motivated to learn, grow, and adapt to change 

Working Conditions: 

 • Working in a multi-service organization requires the incumbent to function independently 
and frequently under pressure while managing multiple leadership and management 
tasks and functions 

 • Regular work is conducted in the day from Monday to Friday and some work occurs on 
evenings and weekends 

 
Commitment to Equity, Diversity &amp; Inclusion 
 
Chimo Community Services is an Equal Opportunity Employer and welcomes all applicants to 
apply and does not discriminate based on race, religion, color, sex, gender identity, sexual 
orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or 
any other basis covered by appropriate law. 
 
 

Please submit your resume and cover letter to: 

120-7000 Minoru Blvd, Richmond BC V6Y 3Z5 

Email: <a href="mailto:hr@chimoservices.com" target="_blank">hr@chimoservices.com</a> 


<a href="mailto:hr@chimoservices.com" target="_blank">mailto:hr@chimoservices.com</a>

Chimo Community Services

Senior Manager

BCIT Foundation is seeking a temporary, full-time (1.0 FTE) Manager, Advancement Systems. The Manager, Advancement Systems is responsible for the overall vision and strategy for systems within Advancement, particularly the Raiser’s Edge (RE) Customer Relationship Management (CRM) fundraising system. This position works with the Development and Alumni Relations teams to ensure current and future data needs are met. The Manager assesses and analyzes data quality and tools to provide recommendations for system usage and reporting, establishes user training programs and documentation materials, and supports efforts to improve performance of fundraising initiatives. Additional responsibilities include designing and implementing data quality reviews and best practice policies and procedures to ensure that systems operations and data quality are maintained.KEY ACCOUNTABILITIES: Systems Management:<ul><li>Develops the vision and implements strategy to manage systems, including Raiser’s Edge (RE) CRM database used within Advancement.</li><li>Works closely with users within Advancement to ensure that appropriate software tools are identified and implemented to meet current and future needs.</li><li>Determines and guides the functional use and operations of the RE system and other applications.</li><li>Overall responsibility for data quality, especially data entry, and is involved in all decisions impacting data quality and structure.</li><li>Develops, implements, and monitors all system policies and procedures, ensuring data integrity and operating efficiency are maintained.</li><li>Administers systems security and network access, ensuring established standards and protocols are followed.</li><li>Acts as first point of contact for any systems performance or other software issues.</li><li>Oversees and coordinates functional support for system users, including training programs.</li><li>Develops and implements a disaster recovery plan in conjunction with BCIT Information Technology (IT) Services department.</li><li>In conjunction with other departments, develops and maintains an annual calendar of activities for the RE system.</li></ul>Fundraising, Reporting, Queries, Imports and Exports:<ul><li>Works with Development and the Executive Director to develop and implement donor prospecting strategies and provide recommendations on reporting needs and methodologies.</li><li>Works with RE users to develop and generate custom financial and fundraising reports to assist Advancement to meet and exceed annual fundraising goals.</li><li>Develops and implements reports that track key performance targets and measures.</li><li>Liaises with IT Services as required on the process for importing and exporting data from/to other systems.</li><li>Liaises with the Financial Accounting Coordinator on monthly donation reconciliation process and annual audit requirements.</li></ul>System Implementation, Upgrades and Conversions:<ul><li>Oversees the requirements analysis, selection, implementation and post-implementation review of software used within Advancement.</li><li>Coordinates with IT Services and other groups regarding system upgrades and conversions used within Advancement.</li><li>Monitors ongoing industry related IT developments and opportunities in the field of Advancement Services.</li><li>Maintains contacts with other post-secondary institutions and user groups to research systems, applications and best business practices.</li><li>Oversees contracts for external system support consultants.</li></ul>QUALIFICATIONS &amp; REQUIREMENTS: Education and Experience:<ul><li>Bachelor’s degree or equivalent experience in fundraising system administration, report writing, data analysis or research in a fundraising environment.</li><li>Proven experience in the administration of complex fundraising database systems.</li><li>Three to five years’ experience in a similar role, preferably in a fundraising operation at a post-secondary institution.</li><li>Three to five years’ experience with systems administration, in particular Raiser’s Edge NXT and other Blackbaud products.</li><li>Proficiency with Microsoft Office applications.</li><li>Experience with reporting tools such as Crystal reports.</li><li>Experience with Importomatic importing software.</li><li>Working knowledge of Canada Revenue Agency guidelines and regulations for fundraising and tax receipts.</li><li>Working knowledge of privacy legislation related to donor records management.</li></ul>Abilities:<ul><li>As a member of the Advancement management group, must be a strong team player, excelling in interpersonal skills, with a positive and energetic approach.</li><li>Excellent verbal and written communication and presentation skills.</li><li>Keen attention to detail and accuracy.</li><li>Excellent organizational and analytical skills.</li><li>Ability to identify issues and provide guidance in resolving complex systems issues.</li><li>Proven ability to collaborate with stakeholders on multiple projects and deliver on project timelines and goals.</li></ul>Other:<ul><li>Must be able to work a flexible schedule outside of regular office hours, if required.</li></ul>

6 Management / Executive Jobs in Metro Vancouver