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Director of Communications and Donor Engagement- Full TimeHamilton, OntarioSalary: &nbsp;$100,000 to $120,000Closing Date for Applications:&nbsp; January 16, 2026.&nbsp;&nbsp;&nbsp;Position Description:&nbsp;As the Director of Communications and Donor Engagement (CDE), you will oversee&nbsp; communications, fundraising and community engagement for Indwell’s Family of Companies (Indwell, Flourish, Gather and Indwell Housing Services-IHS).&nbsp; Reporting to the CEO, you will direct the development and implementation of a marketing and communications road map across all platforms for Indwell, Gather, Flourish and Indwell Housing Services.&nbsp; You will lead the development and execution of a comprehensive fund development program for Indwell that includes the Annual Campaign, Capital Campaigns for new projects, Major Gift Solicitation, Foundation Relations and Planned Giving. You will foster a culture of philanthropy within Indwell and you will promote the identity of&nbsp; the Indwell family of companies as Christian organizations that embody the values of dignity, hope and love.About IndwellIndwell is a Christian charity creating affordable housing communities that support people seeking health, wellness, and belonging. Our faith-rooted mission and values-driven culture guide us as we serve people experiencing marginalization through housing and health supports. &nbsp;For over 50 years, Indwell has been providing supportive housing that transforms lives. Every door we open together becomes a solution to homelessness. &nbsp;Indwell is a growing health services provider and a leader in integrating community mental health and addiction services into housing. As the fastest growing developer of new supportive affordable housing in Ontario, we currently support over 1,300 tenants in regions across Southern and Southwestern Ontario, with over 500 units in construction and pre-construction.&nbsp; To learn more, go to: <a href="https://indwell.ca/about-us/" target="_blank">https://indwell.ca/about-us</a>Indwell’s Family of CompaniesIndwell is part of a family of non-profits that share a common vision of HOPE and HOMES for ALL, and values of Dignity, Love and Hope.&nbsp; Indwell is the original organization and it birthed Flourish (a social purpose, affordable housing, development consultant) in 2021.&nbsp; The Indwell Family has recently expanded to include Gather Housing Communities (creating affordable housing communities) and Indwell Housing Services (provides administrative and functional services and support to the Indwell Family of Companies).&nbsp; The Indwell Family of Companies is led by the CEO and governed by a board of directors that is mirrored for all four companies.Hours of Work/Location: &nbsp;Full time&nbsp;40 hours per week, Monday- Friday. Based at the Main Office: 1430 Main St. E, Hamilton Ontario- Indwell Resource Centre.&nbsp; Occasional travel to the other communities in which Indwell has programs (London, Sarnia, St. Thomas, Kitchener, Cambridge, Simcoe, Woodstock, Mississauga).&nbsp;Must have own vehicle and a valid “G” class driver’s license. Mileage paid when travelling outside of Hamilton.KEY RESPONSIBILITIES&nbsp;Communications: &nbsp;&nbsp;<ul><li>Lead the Community and Donor Engagement team and advise the executive team on communications and marketing strategy and message development</li><li>Ensure brand consistency and fosters a value-aligned culture across all companies</li><li>Develop a storytelling calendar and content strategy that supports the implementation of Indwell’s strategic plan</li><li>Oversee development of Indwell’s digital communications strategy and expand Indwell’s digital presence including website, social media and e-communications to reach and engage diverse audiences</li><li>Lead media relations</li><li>Collaborate with the CEO and other key leaders on government relations</li><li>Support a strategy of engagement with churches and other faith-based organizations</li><li>Establish metrics and systems to measure marketing, communications and fundraising effectiveness and determine analytics to refine strategies and demonstrate impact</li></ul>Fund Development (specifically for Indwell):&nbsp;&nbsp;<ul><li>Develop and implement a comprehensive fund development program that encompasses Indwell’s Annual Campaign, Capital Campaigns, Major Gift Solicitations, Foundation Relations, and Planned Giving</li><li>Develop and implement donor engagement plans geared toward securing major gifts</li><li>Identify, qualify and cultivate new and existing major donor prospects, and regularly review the existing pipeline for opportunities to upgrade donors</li><li>Provide excellent gift stewardship</li><li>Conduct capital campaigns for new Indwell projects, including feasibility assessments, campaign materials, gift solicitations, and community campaign and events</li><li>Promote planning giving; coordinate with Christian Stewardship Services on administering gifts of securities and other planned giving options and Will and estate planning consultation</li></ul>Community Engagement:<ul><li>Support the development of positive relationships with individuals, faith groups, community and service groups, foundations, political leaders, business and corporate leaders, and other service providers</li><li>Host events that will increase Indwell’s profile and raise financial and other support commitments</li><li>Recruit and support Indwell ambassadors, community connectors, and capital campaign cabinets</li><li>Advise on community perceptions, concerns and opportunities</li><li>Work with Indwell, Flourish and Gather teams to develop and implement community engagement strategies for new projects and regions</li></ul>Administration: &nbsp;<ul><li>Oversee Indwell’s Constituency Relationship Management (CRM) system and its applications to accurately receipt and acknowledge donations and other contributions, record donor interactions and cultivation plans, and produce reports as required for donor communications and to monitor fundraising progress</li><li>Ensure compliance with Indwell’s Donations and Fundraising Ethics Policy, including confidentiality of donor records</li><li>Monitor fundraising progress and produce quality reports for internal and external parties as required</li><li>In collaboration with Finance Department and the CDE team develop an annual CDE operating budget, monitor compliance with approved revenue and expenses</li><li>Keep current on applicable legislation, regulations and guidelines including CRA guidelines for registered charities and non-profits</li></ul>Qualifications Include: &nbsp;<ul><li>A commitment to upholding and modeling Indwell’s mission, values, Statement of Faith and other operating standards and policies, reflecting them in all interactions and decisions&nbsp; </li><li>Minimum of five years experience in strategic communications in the Not-for Profit and Charitable sector</li><li>Minimum of ten years in Fund Development in progressively responsible positions</li><li>Major Gift and Capital Campaign experience</li><li>Media Training </li><li>Leadership and Supervisory experience</li><li>Familiarity with a CRM (charity application)</li><li>CMP certification or CFRE Designation or working toward</li></ul>We’re seeking to create a diverse work culture with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives.&nbsp; Our employment, supports and services are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity.&nbsp; And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.To APPLY: &nbsp;&nbsp;Please forward your cover letter and resume to our website:&nbsp;<a href="http://www.indwell.ca/careers" target="_blank">www.indwell.ca/careers</a>, highlighting your alignment with Indwell’s mission, leadership requirements and Statement of Faith:&nbsp; <a href="https://www.indwell.ca/statement-of-faith" target="_blank">www.indwell.ca/statement-of-faith</a>We thank all for your interest; however, only&nbsp;those applicants that are being considered will be notified by our hiring firm.Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.&nbsp; &nbsp;&nbsp;Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell’s Employment policy.&nbsp;&nbsp;

Indwell

Director of Communications and Donor Engagement

Luso Canadian Charitable Centres (Luso)Job Profile - Associate Director of OperationsReporting to Luso CEO. Provide management to support the effective operation of the charity’s programs and services across 3 locations.&nbsp;Provide leadership and operational support to all Luso Support Centre Managers, relative to their programs, operating environment and participant experiences. Responsible for the operating efficiency and quality of the centre’s operation, the health and safety of the participants and employees and the communication and connection with families and the community at large.Work in coordination and collaboration with the HQ Administrative, Communication, Finance, Management and all Leadership teams to support community relations, advocacy, human resources, fundraising and special projects.Participate as part of the management team to:<ul><li>Advance strategic direction, seeking opportunities and initiate actions that meet the goals, mission and vision of LCCS</li><li>Provide support and leadership to best respond to community needs and participants</li><li>Provide support for personnel management and effectiveness</li><li>Manage and adhere to policy development and advocacy on systemic issues</li><li>Participate in the internal/external, community activities to further mandate and increase organizational awareness</li></ul>Responsibilities: Work with the Senior Management/ Leadership Team to support Luso participants/ families living with disabilities and organizational objectives. This role requires regular travel between locations, onsite work is required at each of the three locations for one full day per week at minimum, with scheduling determined by organizational and centre needs.Planning -&nbsp;Planning and support for annual objectives, budgets, program schedules, staffing, training.Organizing - Creating and maintaining an internal structure necessary to deliver the organization’s mission and services in an efficient and effective environment.Staffing/Human Resources- Provide leadership and coaching/training to create a trained, adequate workforce to deliver programs. Provide regular communication and meetings with staff. Address staffing issues in timely and professional fashion.Governance &amp; Control - Ensuring adherence to policies and legislative/regulatory requirements, changes as appropriate. Elevation and identification of issues needing address. Effective reporting and resolution to support acceptable risk management across all areas of the operation.Support Operations team - with hands-on supervision to learn, plan, coach and problem-solve together. In particular, one-to-one supervision consistently will explore and address issues in the workplace and in the community served.Accounting/Finance – Working with Finance department, responsible for verification, approval and submission of financial entries to Finance Mgr. Control of spending vs. approved budget. Responsible for identification of financial issues and opportunities.Asset Management – Responsible for the management and condition of the building &amp; fixtures across all 3 Luso Support Centre locations to ensure quality and safety.Liaison with community, including families, politicians and other agencies, remain current with developments in programs at other agencies. Liaise with CEO, Board and appropriate Board committees, as needed. Resolving, where possible, program issues as they arise and advising CEO/Board of Directors regarding issues that cannot be resolved at Associate Director level.Support Fundraising&nbsp;- Work with board, and specific event committees to organize and deliver LCCF fundraising events.Qualifications:<ul><li>Experience managing teams particularly serving the developmental services sector required</li><li>Degree and/or relevant experience in Organizational Development, Human Resources, or demonstrated relevant professional development required</li><li>Generalist with minimum 2 years’ experience in non-profit services at the senior management level</li><li>A proven analytical / critical thinker</li><li>Proven ability to; analyze effectiveness of program delivery, change management, implementation, and evaluation in community social services</li><li>Commitment to one-to-one supervision, strong skills and experience working productively and constructively with diverse individuals</li><li>Knowledge of and experience in applying relevant provisions of the Ontario Human Rights Code, Employment Standards Act, Accessibility for Ontarians with Disabilities Act., developmental services sector and related legislations</li><li>Excellent organizational skills and ability to balance between resolving arising issues while meeting priorities and goals</li><li>Excellent communication skills required, both verbal and written in English</li><li>Proficient in Microsoft Office 365 tools, including Word, Excel, Power point, Teams, databases, etc.</li><li>BScN considered an asset</li></ul>

Luso Canadian Charitable Centres

Associate Director of Operations

About Kemp Care Network:Kemp Care Network is an established, values-driven leader in hospice and palliative care with a proud 30-year legacy in Hamilton and South-Central Ontario. Our mission is to care for individuals and families living with serious illness by providing high quality, compassionate clinical care, grief and bereavement programming, and innovative community partnerships. We are expanding our impact with projects like Keaton’s House, Ontario’s first regional pediatric hospice.Position Summary:The Senior Director of Operations will make an impact to our team by overseeing day-to-day operations of Dr. Kemp’s House, including clinical services, grief and bereavement, finance, administration, facilities, human resources, quality and risk. &nbsp;They will work with the Chief Executive Officer (CEO) and Executive Leadership Team (ELT) to align Kemp Care Network’s (KCN) resources, infrastructure, people, policies, and services, to support both current excellence and future growth.&nbsp;Qualifications:&nbsp;&nbsp;Education and Experience<ul><li>Post-secondary degree in business, public or hospital administration, nursing, social work, finance, healthcare, or a related discipline or a blend of relevant education and leadership experience</li><li>MBA or graduate degree in management, healthcare, or related field considered an asset</li><li>Minimum of 5 - 7 years of successful senior leadership experience in health, hospice, palliative care, or community care settings, preferably in a not-for-profit environment</li></ul>Operational Expertise<ul><li>Demonstrated experience managing or collaborating with multidisciplinary teams, including clinical, administrative, and program staff</li><li>Dual-focused experience overseeing both clinical and administrative operations in a healthcare, hospice setting or non profit setting (staffing, scheduling, budgets, policies, facilities).</li><li>Strong communication skills, conflict resolution, and a demonstrated capacity for empathy and family‑centred care.</li><li>Strong Ontario health systems literacy and understanding of literacy of Ontario health systems</li><li> Demonstrated ability to foster and sustain an engaged, collaborative, and supportive team culture within complex organizational settings</li><li>Track record of operational leadership, resource allocation, and driving organizational priorities, quality improvement, and compliance</li><li>Ability to work in partnership with executive leadership (e.g., CEO, ELT) and collaborate across teams to achieve strategic objectives</li><li>Experience in providing strategic oversight and operational input for budgeting and management of medium to large budgets across multi-funded environments</li><li>Experience overseeing information technology systems, client data tracking platforms, occupational health and safety programs, and financial management systems</li><li>Proven ability to interpret financial and operational reports to support effective organizational decision-making</li><li>Exceptional analytical, critical thinking, organizational, and time management skills</li><li>Superior verbal and written communication, teambuilding, and presentation abilities</li></ul>Values and Compliance<ul><li>Demonstrated commitment to compassion, empathy, inclusivity, integrity, service excellence and continuous professional development</li></ul>Offer of employment is conditional upon a satisfactory Vulnerable Sector CheckResponsibilities:Strategic Leadership &amp; Organizational Direction<ul><li>Provide strategic input on residential and adult hospice operations to managers, ELT members, and the CEO</li><li>Establish operational objectives, develop and recommend corporate policies and procedures, oversee implementation and communication, and ensure ongoing alignment with organizational standards and strategic direction</li><li>Lead internal operational committee structures supporting organizational strategic initiatives and cross-team plans</li></ul>Team Leadership &amp; Organizational Culture<ul><li>Guide and support clinical and administrative leaders, ensuring alignment with KCN priorities and organizational excellence</li><li>Develop, motivate, and mentor staff to build a culture of teamwork, learning, inclusion, and excellence</li><li>Authorize and organize departments and staff positions, and manage resource allocation (material, human, and financial) for all programs and initiatives</li></ul>Program &amp; Service Delivery<ul><li>Develop client care programs, policies, and procedures, ensuring thorough needs assessment, high-quality service evaluation, and delivery of person-centered care</li><li>Ensure operational and program financial sustainability through collaboration with finance and the ELT on budgeting, reporting, and financial planning</li><li>Operational Management &amp; Compliance</li><li>Oversee the establishment of financial and administrative controls and policy/compliance oversight, with the support of external service providers (legal, accounting, auditors) to ensure operational excellence and regulatory adherence</li><li>Ensure effective implementation and integration of information and communication technology (ICT) systems (including EMR, core databases, web and telecom systems) to support operational needs and data-driven decision-making</li><li>Ensure facilities maintenance, environmental safety, and operational readiness across all KCN sites</li><li>Manage leases, subleases, and premises fit-out according to organizational growth and program needs</li></ul>External Representation &amp; Sector Engagement<ul><li>Actively participate in external committees, working groups, and regional networks in the hospice and palliative care sector, and contribute to ELT and program leadership meetings to advance KCN's strategic and cross-program work</li><li>Represent Kemp Care Network and the organization at Ontario Health Team (OHT), Ontario Health (OH), and sector partner tables</li><li>Represent KCN with partners and stakeholders in negotiations, official functions, and community forums</li></ul>Leadership &amp; Emergency Support<ul><li>Participate in ELT and program leadership meetings, contributing to KCN's strategic and cross-program work</li><li>Alternate on-call executive duties with ELT leadership members for after-hours and emergency coveragePost-secondary degree in business, pubic or hospital administration, finance, healthcare administration,or related discipline (MBA or graduate degree considered an asset)</li><li>Minimum of 5 - 7 years of progressive senior leadership in healthcare operations, hospice, palliative care or community care - preferably in a not-for-profit or complex healthcare environment.</li><li>Demonstrated leadership in managing multidisciplinary teams including clinical, administrative, and program staff, fostering collaboration across departments and services.</li><li>Proven track record in operational leadership, resource allocation, quality improvement and regulatory compliance for healthcare programs.</li><li>Experience building and sustaining an engaged, collaborative, and supportive tam culture within large organizations.</li><li>Strong history of partnership with executive leadership (CEO, ELT), driving strategic goals and cross-functional initiatives.</li><li>Strategic oversight and operational input for budget development and management of medium to large budgets in multi-funded or grant-supported environments.</li><li>Experience oversseing health information technology system</li></ul>Skills &amp; Competencies:<ul><li>Strong strategic planning, analytical, organizational, and negotiation skills</li><li>Superior communication and presentation abilities for internal and external audiences</li><li>Advanced critical thinking, project management, and multitasking abilities</li><li>Collaborative leadership and team-building skills, supporting staff development</li><li>Highly proficient in MS Office Suite, Excel, and digital operations tools</li><li>Ability to work with interdisciplinary teams and external partners</li><li>Proven ability to lead and manage change in values-driven environments</li><li>Results-oriented, adaptable, and motivated</li><li>Certifications: healthcare or project management certifications are an asset</li></ul>Work Environment:<ul><li>Standard business hours (37.5/week) with flexibility; occasional evenings/weekends as needed</li><li>In-person presence at KCN’s Hamilton campus (4 days/week) is required for visible team and site leadership.</li><li>Participation in leadership on-call schedule and organizational/community events</li></ul>Our Commitment:Kemp Care Network is committed to equity, diversity, and inclusion in all our employment practices and provides accessible employment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Accommodations available throughout the recruitment process.How to Apply:Submit your resume and a cover letter outlining how your leadership aligns with KCN’s mission, and describing your experience with managing teams, operational oversight areas and budget experience.Applications reviewed on a rolling basis until the position is filled. &nbsp;

3 Management / Executive Jobs in Hamilton, ON, Canada