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We believe that great leaders build great cities – and to do it well requires a team of great people.&nbsp;Join our dynamic team at one of Canada’s leading civic engagement charitable organizations as the Director, Corporate Operations.&nbsp;Position Details:<ul><li>Employment Type:&nbsp;Full-time, fixed-term contract (maternity leave contract)</li><li>Reports to: CEO </li><li>Direct Reports: 1–3 staff and oversight of external finance and IT service providers</li><li>Salary Range: $85,000-100,000&nbsp;annually with benefits and 4 weeks paid vacation</li><li>Anticipated Start Date: March 2026</li><li>Anticipated End Date: April 2027</li><li>Work Environment:&nbsp;CivicAction’s work is a hybrid workplace that combines both in-office and remote work. CivicAction’s physical offices are in downtown Toronto and technology will be provided to support both in-office and remote work. This position may involve some evening and weekend work.</li></ul>Position Purpose:The Director, Corporate Operations is a senior operational leader who ensures CivicAction’s internal systems, people supports, and administrative functions run smoothly and effectively. Reporting to the CEO, this role oversees finance and administration, people and culture, governance support, digital systems, and organizational policy and compliance.This role is ideal for a leader who thrives in improving processes, supporting staff, and building strong operational foundations in a small, collaborative non-profit environment (~20 staff).Key Accountabilities:1. Organizational Operations &amp; Systems<ul><li>Manage day-to-day operations to keep internal systems running smoothly and efficiently.</li><li>Create, document, and update organizational policies, procedures, and workflows.</li><li>Handle contract administration, vendor coordination, insurance, and general administrative processes.</li><li>Track and support organizational plans and operational work-back schedules.</li><li>Implement operational changes and roll out new tools or processes.</li><li>Identify and address operational gaps, promoting practical, continuous improvements in service delivery.</li></ul>2. Finance &amp; Administration&nbsp;(Working in partnership with external finance providers, CEO and Board of Directors)<ul><li>Lead annual budgeting and forecasting processes.</li><li>Monitor financial performance, cash flow, and variance reporting.</li><li>Oversee grant budgets and funder financial reporting.</li><li>Maintain strong financial controls and documentation.</li><li>Support annual audit preparation and CRA charitable filings.</li></ul>3. People &amp; Culture (Human Resources)<ul><li>Oversee recruitment, onboarding, performance management, and professional development processes.</li><li>Maintain HR policies and procedures aligned with employment legislation.</li><li>Administer employee benefits plans. </li><li>Support leadership and staff through employee relations guidance.</li></ul>4. Governance Support &amp; Compliance<ul><li>Support the CEO and Board with meeting preparation and reporting.</li><li>Liaise with legal partners to support compliance with nonprofit and charity requirements. </li><li>Ensure appropriate insurance coverage and claims processes.</li></ul>5. Technology &amp; Digital Infrastructure<ul><li>Oversee CRM, HRIS, and digital workplace tools to support organizational efficiency.</li><li>Manage relationships with IT service providers.</li><li>Ensure cybersecurity practices and data security protocols are in place.</li><li>Lead implementation of new tools or system improvements.</li><li>Oversee privacy compliance, confidentiality procedures, and information management.</li></ul>Qualifications and Skills: Required Education, Certification and Experience<ul><li>Minimum 5 years of progressive experience in operations, administration, HR, finance, or organizational management, ideally within a non-profit or charitable environment.</li><li>Experience managing financial processes, including budgeting, forecasting, grant reporting, variance monitoring, and working with finance professionals or auditors.</li><li>Experience in HR leadership, including recruitment, onboarding, performance processes, staff relations, and developing or maintaining HR policies.</li><li>Experience supporting or working closely with a Board of Directors or non-profit Committee.</li><li>Knowledge of Canadian non-profit regulatory and compliance requirements, including CRA charitable reporting.</li><li>Experience leading policy development, organizational systems, or process improvement initiatives.</li><li>Experience managing vendors and external service providers (e.g., finance, HR, IT, insurance, benefits).</li><li>Experience working in a hybrid, collaborative, multi-project team environment.</li></ul>Skills and Competencies<ul><li>Demonstrated people-first leadership approach, supporting a healthy, inclusive work culture.</li><li>Commitment to equity, diversity, inclusion, reconciliation, and accessibility in organizational operations.</li><li>Strong judgement, discretion, and ability to handle confidential information.</li><li>Ability to work independently while collaborating effectively across teams.</li><li>Excellent organizational, planning, and time-management skills with the ability to manage multiple priorities.</li><li>Strong problem-solving and systems-thinking mindset, with a focus on improving processes.</li><li>Excellent written and verbal communication skills, including report writing and policy documentation.</li><li>Strong financial literacy and comfort working with budgets and financial data.</li><li>Experience supporting audits, funder compliance, or managing complex grants.</li><li>Experience developing metrics or dashboards for operational reporting.</li><li>Familiarity with Ontario employment legislation and HR best practices.</li><li>Experience with risk management, privacy, or information-security policies.</li><li>Comfort learning and using digital tools, including CRMs, HR information systems, and collaboration platforms.</li><li>Lived experience that supports inclusive leadership and understanding barriers faced by equity-seeking communities (an asset).</li><li>Knowledge of civic, social, and economic issues facing the GTHA (an asset).</li></ul>About CivicAction&nbsp;CivicAction’s purpose is to elevate&nbsp;civic engagement that builds livable, inclusive cities in the Greater Toronto and Hamilton Area (GTHA). For over two decades, we have been mobilizing leaders and changemakers to champion innovative solutions, to accelerate the alignment of actions, and to invest in the leadership of tomorrow. Our high impact leadership programs open doors, minds, and opportunities for young, emerging, and under-represented leaders in the GTHA.&nbsp;Our Commitment to Inclusive Workplaces &amp; Inclusive RecruitmentCivicAction is committed to equity and inclusion in our workplace and in our recruitment processes. We encourage applicants of all gender identities and sexual orientations, ages, ethnicities, cultures, abilities, and life experiences to apply. Accommodations are available for candidates taking part in all aspects of the selection process.AN IMPORTANT NOTE: Research shows that women and racialized candidates often only apply to positions when they feel 100% qualified. If you’re interested in this role but don’t see yourself fully reflected in the requirements of the posting, we still encourage you to apply or reach out to learn more by emailing&nbsp;<a href="mailto:careers@civicaction.ca" target="_blank">careers@civicaction.ca</a>. HERE’S HOW TO APPLY:Apply here <a href="https://secure.collage.co/jobs/civicaction/59118" target="_blank">https://secure.collage.co/jobs/civicaction/59118</a> with your résumé and a cover letter in confidence by Wednesday, February 18, 2026, at 11:59p.m. ET. Applications will be reviewed on a rolling basis, so early submission is strongly encouraged. Late applications will not be accepted.Only candidates selected for an interview will be contacted.For more information about the organization and our work, please visit <a href="https://www.civicaction.ca/" target="_blank">https://www.civicaction.ca/</a> and <a href="http://leadership.civicaction.ca/." target="_blank">http://leadership.civicaction.ca/.</a>&nbsp; &nbsp;

CivicAction

Director, Corporate Operations

Internal/External Job Posting &nbsp;Position:&nbsp;Team Lead, Home for Good (H4G) Program&nbsp;Program:&nbsp;Homes for Good (H4G) - Supportive and Transitional Housing Program&nbsp;Employment Type:&nbsp;Full-time, 18-Month Contract&nbsp;Function:&nbsp;To lead and manage the day-to-day operations of the Home for Good Program, including supervision of a team of four Case Managers (unionized, SEIU Healthcare), development and oversight of client case management plans, staff scheduling, performance management, compliance oversight, and coordination of services for clients in both supportive (permanent) and transitional (6 months to 4 years) housing streams.&nbsp;Schedule:&nbsp;35 hours per week; hybrid arrangement (2 days in office, remainder community-based or work from home as operational needs require); participation in on-call rotation&nbsp;Start Date:&nbsp;As soon as possible&nbsp;Salary:&nbsp;$70,000 - $75,000 annually, plus comprehensive benefits (extended health, dental, vision, RRSP)&nbsp;Location:&nbsp;Toronto-wide, with a focus on Scarborough and East Toronto&nbsp;Reports to:&nbsp;Director of Residential Services&nbsp;About the Role&nbsp;The John Howard Society of Toronto's Home for Good (H4G) Program provides supportive and transitional housing to a high-risk/high-needs population: chronically homeless individuals who have been previously incarcerated in provincial institutions and who have concurrent mental health and substance use disorders. The program is funded by the City of Toronto and operates housing units primarily in Scarborough and East Toronto, with some clients housed in the private rental market.&nbsp;The Team Lead plays a critical role in ensuring program quality, staff development, client safety, and building safety. This includes direct involvement in developing individualized case management plans with Case Managers, ensuring consistent follow-through on client goals, and overseeing discharge and eviction processes in compliance with internal Occupancy Agreements, the Residential Tenancies Act and the Ontario Human Rights Code. The Team Lead will also represent the program at interagency tables, coordinate with JHST's Homeward Bound provincial halfway house program, and maintain relationships with key stakeholders, including the Toronto Police Service and City of Toronto funders. &nbsp;This role is well-suited to a leader who is energized by complexity and comfortable working in a dynamic, fast-paced environment. The client population presents significant challenges, and the successful candidate will bring strong operational skills, sound judgment under pressure, and a genuine commitment to harm reduction and client-centred practice. &nbsp;Key Responsibilities&nbsp;Team Leadership and Performance Management&nbsp;<ol><li>Recruit, hire, train, orient, supervise, and coach a team of four Case Managers in accordance with SEIU Healthcare collective agreement provisions. </li><li>Conduct regular one-on-one supervision, team meetings, and case consultations. </li><li>Work directly with Case Managers to develop individualized case management plans for all clients, ensuring plans are documented, goal-oriented, and regularly reviewed. </li><li>Monitor and ensure Case Managers follow through on case plans, referrals, and client commitments. </li><li>Complete annual performance evaluations and manage progressive discipline processes where required. </li><li>Address staff performance concerns promptly and document in accordance with organizational policies and collective agreement requirements. </li><li>Foster a team culture of accountability, professionalism, and mutual support. </li><li>Supervise students and volunteers as time allows. </li><li>Coordinate with the Homeward Bound provincial halfway house program and other JHST residential Team Leads to ensure continuity of service and alignment of practices. </li><li>Oversee Canada-Ontario Housing Benefit (COHB) applications and ongoing compliance in coordination with other residential Team Leads.&nbsp;</li></ol>Program Operations and Compliance&nbsp;<ol start="11"><li>Ensure program deliverables are achieved as required by City of Toronto funders and organizational work plans. </li><li>Maintain program compliance with the Residential Tenancies Act, Ontario Human Rights Code (including the duty to inquire, and both the procedural and substantive accommodation obligations), and relevant provincial legislation, including relevant Bill 10 Protect Ontario Through Safer Streets and Stronger Communities Act, 2025 requirements. </li><li>Oversee discharge and eviction processes, ensuring all actions are legally sound, well-documented, and compliant with human rights obligations. </li><li>Oversee case management quality, ensuring accurate documentation, individualized service plans, and appropriate follow-up. </li><li>Manage client intake, housing placements, and transitions for both supportive and transitional housing streams. </li><li>Design and implement follow-up services for clients after they are housed. </li><li>Develop innovative and strategic approaches to support 'hard to house' clients with complex barriers, including exploring client transfers with partner agencies where appropriate. </li><li>Coordinate with property maintenance to address building issues affecting client safety and well-being.&nbsp;</li></ol>Crisis and Risk Management&nbsp;<ol start="19"><li>Provide leadership and direction during crisis situations, including de-escalation, safety planning, and coordination with emergency services. </li><li>Respond to incidents involving mental health crises, substance use emergencies, and safety concerns. </li><li>Conduct conflict mediation relevant to housing maintenance and tenant relations. </li><li>Ensure appropriate risk assessment and documentation practices are followed. </li><li>Participate in on-call rotation to respond to emergencies and after-hours situations. </li><li>Support staff debriefing following critical incidents.&nbsp;</li></ol>External Relations, Partnerships, and Advocacy&nbsp;<ol start="25"><li>Maintain positive working relationships with City of Toronto funders and participate in funder meetings, reporting, and program reviews. </li><li>Build and maintain relationships with the Toronto Police Service to support effective coordination around building and community safety. </li><li>Maintain relationships with the Ministry of the Solicitor General, provincial corrections, probation and parole services. </li><li>Represent the program at interagency network and situation tables (e.g., FOCUS, HSJCC) on an ad hoc or permanent basis as required. </li><li>Liaise with and advocate to landlords, housing providers, community service providers, and health services across Toronto on behalf of clients and JHST.&nbsp;</li></ol>Administrative Duties&nbsp;<ol start="30"><li>Maintain and submit program statistics and reports, including TGRIP data entry, six-month reports, City of Toronto reports, United Way reports, and John Howard Society of Canada/Ontario reporting requirements. </li><li>Prepare and submit funding reports, grant applications, and proposals as directed. </li><li>Oversee client file documentation, ensuring accuracy and completeness. </li><li>Manage staff scheduling, attendance tracking, and DayForce entries. </li><li>Process TTC fare distribution, Furniture Bank requests, gift cards, Rental Supplement, and other relevant requests in a timely manner. </li><li>Maintain confidentiality of all matters related to Human Resources, client information, and organizational operations. </li><li>Provide regular feedback to Senior Management regarding program evolution and needs.&nbsp;</li></ol>Core Competencies&nbsp;<ul><li>Leadership and Team Development:&nbsp;Ability to coach, mentor, and hold staff accountable within a unionized environment while building a cohesive, high-performing team.</li><li>Performance Management:&nbsp;Experience managing staff performance, including addressing concerns and documenting issues in a unionized setting. </li><li>Clinical Oversight:&nbsp;Ability to guide case management practice, review service plans, and ensure quality client care with a complex population. </li><li>Crisis Response:&nbsp;Demonstrated ability to remain calm, make sound decisions, and lead effectively in high-pressure situations. </li><li>Systems Navigation:&nbsp;Strong knowledge of Toronto's health, housing, justice, and social service systems and ability to guide clients and staff through complex referral pathways. </li><li>Stakeholder Relations:&nbsp;Ability to build and maintain productive relationships with funders, police, government partners, and community agencies. </li><li>Adaptability: Ability to lead through change, adapt to evolving circumstances, and implement improvements in a dynamic environment. </li><li>Strategic Problem-Solving:&nbsp;Creativity and resourcefulness in addressing complex client situations and operational challenges. </li><li>Communication:&nbsp;Strong verbal and written communication skills, including report writing, facilitation, and difficult conversations.&nbsp;&nbsp;</li></ul>Essential Requirements&nbsp;&nbsp;<ol><li>Experience working in a unionized environment with knowledge of collective agreement administration. </li><li>Demonstrated experience developing and overseeing individualized case management plans. </li><li>Strong crisis intervention, de-escalation, and conflict resolution skills. </li><li>Knowledge of and commitment to harm reduction philosophies and practices. </li><li>Comprehensive understanding of the legal frameworks governing supportive housing, including the Residential Tenancies Act, Landlord and Tenant Board processes, and Ontario Human Rights Code obligations (duty to inquire, procedural and substantive accommodation) in the context of discharge and eviction. </li><li>Knowledge of Ontario's correctional and criminal justice systems, including community reintegration barriers, and familiarity with navigating Ontario Court of Justice, Legal Aid Ontario, duty counsel, and bail/probation processes. </li><li>Ability to produce clear, accurate, and legally defensible documentation for eviction, accommodation, and incident reporting purposes </li><li>Strong working knowledge of Toronto's housing and homelessness systems, including supportive and transitional housing models.</li><li>Strong working knowledge of community health and social service resources across Toronto, including psychiatric hospitals, RAAM clinics, Access Point, withdrawal management, crisis beds, and residential treatment programs, with direct experience supporting individuals with concurrent disorders. </li><li>Demonstrated experience working with diverse ethno-racial and multilingual client groups, with commitment to anti-racism, anti-oppression, trauma-informed, and equity-informed practice.&nbsp;</li></ol>Qualifications&nbsp;&nbsp;<ol><li>University degree in social work, social services, criminology, or a related field required; candidates with a college diploma in a relevant field and significant supervisory experience in a comparable setting may&nbsp;be considered.</li><li>Minimum 2-3 years' supervisory or management experience in social services, housing services, corrections, or a related field working with a similarly high-risk/high-needs population. </li><li>Experience in program development, implementation, and evaluation. </li><li>Strong administrative skills, including proficiency with case management systems and reporting tools. </li><li>Experience leading teams through organizational change, program transitions, or operational challenges. </li><li>Satisfactory vulnerable sector criminal record check. </li><li>Valid driver's licence and access to a reliable vehicle (preferred).&nbsp;</li></ol>Assets&nbsp;<ul><li>Residence in Toronto. </li><li>Experience with TGRIP, HIFIS, or similar data management systems. </li><li>Prior participation in FOCUS tables, HSJCC, or similar interagency networks. </li><li>Existing relationships with the Toronto Police Service (41, 51, and 55 Divisions preferably), probation/parole, or provincial corrections. </li><li>Experience with Canada-Ontario Housing Benefit (COHB) administration. </li><li>Expertise in peer programming development. </li><li>Experience with progressive discipline and labour relations in a nonprofit context. </li><li>Familiarity with Housing First and Critical Time Intervention models. </li><li>Lived experience with the criminal justice system or housing instability.&nbsp;</li></ul>To Apply &nbsp;The John Howard Society of Toronto is an equal opportunity employer and a United Way anchor agency. We are committed to reflecting the diversity of the communities we serve and encourage applications from individuals who identify as Indigenous, Black, racialized, 2SLGBTQ+, persons with disabilities, and those with lived experience of incarceration or housing instability. &nbsp;Should any accommodation be required during the application or interview process, please let us know in advance. &nbsp;This position is NOT covered under the union agreement between the John Howard Society of Toronto and SEIU Healthcare. &nbsp;Please submit your cover letter (1-2 pages) and resume (1-2 pages) by email to <a href="mailto:careers@jhst.ca" target="_blank">careers@jhst.ca</a>, indicating “Team Lead, H4G Program” in the subject line. In your cover letter, please describe your experience managing complex situations and leading teams through operational changes and challenges. &nbsp;Only candidates selected for an interview will be contacted. Thank you for your interest&nbsp;

John Howard Society of Toronto

Team Leader , Home for Good (H4G) and Housing Unit

Job Title: Interim Manager, Homeless Supports (Maternity Relief)Full-time position (35 hours per week)Contract Start date: April 1, 2026; Contract End date: March 31, 2027Reports to: Executive DirectorDEADLINE TO APPLY: January 30, 2026About ACSA Community Services:Do you believe in a world where everyone has equal opportunities, where community support helps dreams come true?&nbsp;<a href="https://www.agincourtcommunityservices.com/" target="_blank">ACSA Community Services</a> is your gateway to making this vision a reality. As a cornerstone of the community for over 50 years, ACSA has been dedicated to uplifting those in need.  We offer vital programs like youth empowerment initiatives, emergency food and housing services, and newcomer supports to help individuals and families thrive. We are diligent in supporting our neighbours in Scarborough, North York and York Region. By getting involved, you're not just giving aid; you're becoming a part of our mission to build a brighter, more equitable future. &nbsp;Who we are looking for:Reporting to the Executive Director, the Interim Manager oversees the execution of all aspects of the Homeless Services and Housing Access group of programs including: program design, monitoring and evaluation; budget creation and management; identification of and application for new program funding opportunities; participation in relevant networks, advocacy groups and partnership-building activities;&nbsp; supervision of coordinators, team leads and front-line staff; and ensuring effective delivery of client services.&nbsp;Refer to&nbsp;<a href="https://www.agincourtcommunityservices.com/" target="_blank">ACSA Community Services</a>&nbsp;for more information about ACSA’s work.&nbsp;About the role:Manage and oversee all aspects of the Homeless Services and Housing Access programs, including Street Outreach, Combined Drop-In project and Housing Hub.&nbsp;<ul><li>Build and maintain positive relationships with agency funding bodies; monitor funding trends and funder directions</li><li>Develop tools for data collection and/or use designated data collection systems of all funding bodies </li><li>Monitor project activities, targets and submit reports as required</li><li>Complete and submit funding applications and program renewals in accordance with funding timelines and new opportunity deadlines </li><li>Develop and manage program budgets; ensure adherence to the scope and timelines of funding bodies. Maintain accurate financial records as per agency standards </li><li>Schedule staff, provide supervision and seek staff development opportunities for program staff</li><li>Coordinate delivery of enhanced Outreach services, including but not limited to Extreme Cold Weather Alert responses and Street Needs Assessments</li><li>Complete vacation and other time-off approvals, professional development requests, approve time sheets; facilitate regular team meetings. Supervise student placements and volunteers</li><li>Ensure provision of ethical and quality direct-service programs to clients. </li><li>Design and facilitate resources and supports for staff and clients to ensure programs are responsive to the needs of the community and consistent with the expressed values of the organization </li><li>Identify and record trends and issues, and design appropriate responses which will reflect creativity, initiative, and sensitivity to those we serve</li><li>Maintain and develop relationships and associated standards with existing and new program partners</li><li>Develop and update relevant policies and procedures</li><li>Respond to emergency and crisis situations, ensuring that appropriate supports and follow-up debriefing sessions are maintained </li><li>Ensure on-call crisis responses are in place and be on-call when offsite or during evenings and weekends as necessary to support staff as required</li><li>Protect own health and health of others by adopting safe work practices; follow all guidelines for employees and employers as legislated under the Ontario Occupational Health and Safety Act</li><li>Participate in Leadership Team meetings and identified organizational processes</li><li>Advocate appropriately on issues affecting the service users of the organization and stay up to date on sector-specific issues</li><li>Represent ACSA at various committees, workgroups, networks, forums and other relevant meetings</li><li>Other duties as assigned or required</li></ul>About you:<ul><li>Diploma/Degree in Social Services/Health and/or a minimum of two years of related experience</li><li>Minimum 3 years of supervisory experience leading/mentoring front line staff</li><li>Experience serving the homeless/under-housed/socially isolated population</li><li>Excellent knowledge of issues related to service population such as: mental illness, addictions, suicide assessment, harm reduction, housing and evictions, criminal justice system, income support system, acquired brain injuries, trauma, etc; training and certifications in the same areas will be assets</li><li>Sound counselling, service-planning and case management skills</li><li>Excellent knowledge of Toronto resources for homelessness, health, mental health and substance abuse; knowledge of Scarborough resources an asset</li><li>Excellent knowledge and skills in social service documentation, housing processes and knowledge of relevant legislation and best practices</li><li>Excellent crisis management and conflict resolution skills</li><li>Excellent judgment and problem-solving skills</li><li>Excellent interpersonal, communication and organizational skills</li><li>Ability to work effectively and professionally under pressure</li><li>Strong skills in Microsoft Word, Outlook and Excel; knowledge of databases and ability to develop statistics collection tools</li><li>Clear and concise writing skills - able to write in both formal and accessible language</li><li>Demonstrable commitment to anti-oppression and anti-racism in policy, practice and training.</li></ul>What we offer:Full time employment with benefits after successful completion of probation &nbsp;3-week vacation, 15 sick days, 2 float days &nbsp;Salary range of $78,000.00 – 82,500.00 per annumAn amazing work culture full of great, caring people truly committed to changing lives! &nbsp;Please apply via email (cover letter &amp; resume in one attachment) to:Attention: Lee Soda, Executive DirectorEmail: <a href="mailto:slee@acsa.ca" target="_blank">slee@acsa.ca</a>(Please quote Interim Manager&nbsp;in the subject line of email)No phone calls please.&nbsp;ACSA is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our staff including, but not limited to, women, visible minorities, Aboriginal peoples, persons with disabilities, and/or persons of any sexual orientation, gender identity, and gender expression.We thank all applicants for their interest in the position. However, only shortlisted applicants will be contacted for an interview.&nbsp;If you are contacted by ACSA regarding a job opportunity and need accommodation throughout a hiring process, please contact Yamini de Costa at <a href="mailto:hr@agincourtcommunityservices.com" target="_blank">hr@agincourtcommunityservices.com</a>. This address is for accommodation inquiries ONLY. Job applications sent to it will not be considered.

Agincourt Community Services Association

Interim Manager, Homeless Supports (Maternity Relief)

Job Title: Director of Addictions and Mental Health - TemporaryLocation: Ottawa, Ontario, CanadaReports To: CEOJob Status: Full Time Temporary/ 37.5 hours per week (until June 30th, 2026)Closing Date: February 02, 2026We are currently receiving applications for a full-time temporary Director of Addictions and Mental Health position here at Rideauwood, ending June 30th 2026 with possibility of extension.Purpose: The Director of Addictions and Mental Health will lead and take an active role in the following areas: clinical management, financial management and administration, communication and community partnerships/ development and human resource management, quality improvement and decision support. The Director will also oversee the ongoing development, coordination, implementation and evaluation of agency programs based on client centered, evidence based best practices. The Director will be responsible for the direct supervision of all clinical managers and oversee the ongoing day to day clinical operations. The Director will play a critical role in partnering with the Chief Executive Officer (CEO) and Board of Directors in strategic decision making and operations.RESPONSIBILITIESClinical Management<ul><li>Direct and supervise Clinical staff to ensure effective implementation of agency’s mission, goals, objectives and target outcomes, clearly communicate performance expectations and responsibilities Provide ongoing coaching and training to create an atmosphere of innovative thinking and open communication.</li><li>Work with community partners to achieve agency/client objectives and maintain a seamless integrated service system providing a continuum of services and programs to address a broad range of client needs across the lifespan and to ensure best use of resources.</li><li>Support the team in achieving individual client goals and overall agency goals/targets within risk management principles based on doing no harm to a client.</li><li>Maintain staff compliance to workload measures as determined by agency standards and funder requirements and review of same on a regular basis with the CEO and the Management Team.</li><li>Model Best Practices for staff and provide ongoing individual and group meetings to facilitate cooperative learning experiences, maintain high performance standards for staff.</li><li>Oversees the resolution of complaints and works with Managers and the CEO when appropriate to resolve complaints.</li></ul>Communication and Community Partners/Public Relations<ul><li>Work closely with all external partners including third-party vendors and consultants.</li><li>Promote and foster community relationship building.</li><li>Liaise with community partners to facilitate a systems approach to client care.</li><li>Promote and foster relationship building in support of agency integration and coordination of all services affecting client service based on the principles of working within a client focused system, circle of care providers.</li></ul>Financial Management and Administration<ul><li>Work with Finance and Quality Improvement, to analyze and present funder reports in an accurate and timely manner; collate utilization reporting materials, and manage project/program and research and administrative activities.</li><li>Maintain up-to-date knowledge of the financial status of programs operations; work closely with the finance department in order to receive and provide timely and current information.</li><li>Oversee and lead the annual service provider renewal planning process in conjunction with the CEO; administer and review all service plans and budgets; monitor and do projections for program budgets, recommend adjustments as necessary and keep senior leadership team and the Board of Directors abreast of the organization’s activity status.</li><li>In collaboration with the Management team and the active participation of the Finance department and the CEO develop and maintain a balanced operational budget.</li><li>Update and implement all necessary business and clinical policies and practices.</li><li>Oversee the development and implementation of IT projects and initiatives.</li><li>Provide Project Management services as needed to resolve significant issues with the Information Systems (IS) and ensure the overall success in the development of IT.</li><li>Participate in Quality Improvement and Risk Management.</li><li>Act as a resource to the Board of Directors. Effectively communicate and present the critical business and clinical matters to the CEO and the Board of Directors.</li><li>Collaborate with the Quality Improvement Manager to develop the data to support new funding requests.</li></ul>Human Resources Management<ul><li>Consults with Human Resources/CEO on significant human resource issues.</li><li>Collaborates with HR in drafting and revising job descriptions before approving them together with the CEO.</li><li>Strategic involvement in the recruitment and hiring of staff responsible specifically under this position and in general as required for other positions in the agency.</li><li>Responsible to maintain the proper staffing levels on the clinical team, scheduling/coverage to adequately meet program objectives and client needs to ensure services are accessible in a timely manner as per determined industry and agency standards.</li><li>Coach clinical managers to ensure employees maintain compliance.</li><li>Conduct and monitor performance reviews for clinical staff and students that report to the Director and provide final sign off on all performance reviews within the clinical team</li><li>Be available for staff consultations on a regular basis and /or as a required to address issues as they arise along in addition to annual performance reviews. Observe and review staff performance of a regular basis using means such as regular audits of progress notes, documentation compliance, job/client outcomes, interaction with peers, clients etc.</li><li>Share emergency coverage with management.</li><li>Identify training needs and approve professional development including expenditures and scheduling for the Clinical Team.</li><li>Understand and contribute to the implementation of agency policies and procedures based on internal and external requirements, contracts, laws etc.</li></ul>Management Team<ul><li>Assist with the overall functioning of the agency through participation on the Management Team</li><li>Participate in Management Team meetings and processes with ongoing communication, keeping team members and the CEO informed to ensure smooth organizational operations, client coordination, ongoing program development, community partnerships, integration opportunities etc.</li><li>Participate in ongoing training opportunities to remain informed and current to best practices and trends.</li></ul>Reporting<ul><li>Monthly reports to the CEO.</li><li>Maintain and review agency waitlists on a monthly basis with the CEO.</li><li>Manage and review client service data at a minimum on a quarterly basis or as required to meet funding/budgetary/contract reporting requirements.</li><li>Immediately report all crisis situations to the CEO or as per procedure protocols.</li></ul>Other Duties: As assignedJOB SPECIFICATIONSJob Specifications<ul><li>Must have excellent verbal and written communication skills and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.</li><li>Position requires excellent organizational skills and flexibility to meet competing pressures.</li><li>High level of independent decision-making ability is required.</li><li>The ideal candidate has had the experience of final responsibility for the quality and content of all financial data and reporting for either a division or significant program area, and has preferably overseen a human resource function previously.</li><li>Ability to translate financial concepts to, and to effectively collaborate with, other professionals who do not necessarily have finance backgrounds.</li><li>Technology savvy with experience selecting and overseeing software installations and managing relationships with software vendors; knowledge of accounting, reporting and software.</li><li>Commitment to training programs that maximize individual and organization goals across the organization including best practices.</li><li>A successful track record in setting priorities; keen analytic, organization and problem-solving skills which support and enable sound decision making.</li><li>A multi-tasker with the ability to wear many hats in a fast-paced environment.</li><li>Personal qualities of integrity, credibility, and dedication that align with the mission and values of Rideauwood</li></ul>Education and Qualifications<ul><li>Master’s level degree in Social Work, Counselling, Nursing, Health Administration, or equivalent combination of education and experience.</li><li>At least 5 years of community mental health /addictions experience and 5 years of continuous progressive management experience.</li><li>Must have a sound theoretical understanding of models specific to the Addictions and Mental Health sector, preferably experienced in providing Motivational Interviewing, Cognitive behavioural Therapy, Dialectical behaviour therapy, Solution focused, Interpersonal group therapy, trauma informed practices and concurrent disorders.</li><li>Have advanced experience of the 12 core functions of addictions counselling.</li><li>Advanced understanding of the Youth, Adult and Family Community Health Care Model and demonstrated ability of working with and developing community partnerships to best develop these programs.</li><li>Have excellent organizational skills and have the ability to focus on multiple active projects.</li><li>Good people management skills to motivate a performing team with the ability to identify opportunities and to add consultative value to integrate team intervention planning process.</li><li>Have excellent computer skills.</li><li>Have the mental stamina to deal with the pressures of working within a busy work environment, be organized and flexible and be able to make decisions quickly.</li><li>Possession of a valid driver’s license and access to a vehicle for travel.</li><li>Ability to deal with after hour emergency calls on an as needed basis, willingness to work evening hours during the week, and to work hours necessary to complete projects and tasks by stated deadlines;</li><li>Excellent knowledge of applicable laws, legislation, ministry standards and best practices.</li><li>Excellent knowledge of PHIPA, ethical and practice standards recommended by respective professional designation/organizations.</li><li>Bilingualism (English/French) is a strong asset.</li></ul>Disclaimer: This job description indicates the general nature of the level of work expected of the incumbent it is not designed to cover or contain a comprehensive list of activities, duties or responsibilities and the incumbent may be asked to perform other duties as requiredRideauwood is an equal opportunity employer and supports equity, diversity and inclusion. If any accommodations are needed for applicants during the selection process, please notify HR.

Rideauwood Addiction & Family Services

Director of Addictions and Mental Health

The Ontario Trillium Foundation is hiring a Regional DirectorLocation: Eastern Ontario&nbsp;Application Deadline: January 23rd, 2026Duration: Contract (18 months)Position Type: Full-time - Existing Vacancy&nbsp;Bilingual required&nbsp;Salary Range: $106,335 - $141,780Recognized as one of Canada’s Most Admired Corporate Cultures, the Ontario Trillium Foundation is also one of Canada’s largest granting foundation and an agency of the Government of Ontario.&nbsp; With a budget of over $100 million,&nbsp;the Ontario Trillium Foundation (OTF)&nbsp;awards grants to some&nbsp;700 projects every year to build healthy and vibrant Ontario&nbsp;communities.&nbsp;The Regional Director, Community Investments, is a public facing role that helps to advance the mandate of OTF through their thorough understanding of the Community Investments funding program, and the Ontario Trillium Foundation’s granting policies, Investment Strategy and Business Plan.The Regional Director, Community Investments, leads and motivates a team of high-performing Program Managers to successfully manage delivery of the Community Investments funding program within the East region. The position works collaboratively with other Regional Directors, funding program directors and the Director, Granting Operations to successfully deliver Ontario Trillium Foundation’s (OTF) Business Plan. The position reports to the Vice President, Granting.Purpose:In collaboration&nbsp;with a team of Regional&nbsp;Directors,&nbsp;lead&nbsp;the efficient&nbsp;and&nbsp;effective&nbsp;delivery of&nbsp;the OTF Investment&nbsp;Strategy. Oversee and lead outreach,&nbsp;counselling,&nbsp;assessment&nbsp;and monitoring activities delivered by Program Managers within an assigned geographic area ensuring excellence&nbsp;in&nbsp;grant-making&nbsp;and&nbsp;customer service.&nbsp;At&nbsp;the&nbsp;same&nbsp;time&nbsp;lead&nbsp;teams&nbsp;of&nbsp;volunteers&nbsp;who bring&nbsp;knowledge&nbsp;of&nbsp;local&nbsp;needs&nbsp;to&nbsp;the&nbsp;assessment&nbsp;and&nbsp;decision&nbsp;-making stages&nbsp;of&nbsp;the&nbsp;process.&nbsp;As a member of the Leadership&nbsp;Forum, champion and help to deliver&nbsp;the strategic direction&nbsp;of the foundation&nbsp;through&nbsp;inter-departmental&nbsp;collaboration&nbsp;to&nbsp;plan&nbsp;and deliver&nbsp;on&nbsp;the&nbsp;OTF&nbsp;business&nbsp;plan.Key&nbsp;Areas&nbsp;of&nbsp;ResponsibilityProgram&nbsp;Management<ul><li>Work&nbsp;collaboratively&nbsp;within&nbsp;the&nbsp;department&nbsp;and&nbsp;across&nbsp;the&nbsp;organization&nbsp;to&nbsp;provide&nbsp;input to and oversee delivery of the Ontario Trillium Foundation Investment Strategy</li><li>Lead Program Managers to deliver accountability and provide excellent customer service</li><li>Oversee volunteer understanding and implementation of the Investment Strategy and OTF policies, processes and standards</li><li>Oversee funding recommendation processes within assigned areas - providing leadership in analysis and resolution of issues and ensuring on-going compliance with policies and standards</li><li>Provide leadership in the analysis and resolution of sometimes contentious and, or complex issues</li><li>Work collaboratively and within assigned areas to oversee and support effective and efficient program delivery (confirming compliance with policies, processes and standards, and ensuring responsive outreach and counselling, accurate and timely assessments, and helpful and accountable monitoring)</li><li>Problem solve and apply good judgement to decision-making</li><li>Feed information as required to corporate reports including quarterly progress on KPIs</li><li>Provide input to the OTF Risk Registry and Framework and implement mitigations to ensure accountable and accessible granting practices and value for money in the use of public funds</li></ul>Strategic Leadership<ul><li>Champion the strategic direction of the Foundation internally and externally</li><li>Provide strategic advice to the Vice President, Granting, on grant issues, and resource management</li><li>Work collaboratively and provide input as required to department and organization al strategies for achieving business plan goals</li><li>Oversee staff and volunteer understanding of OTF priorities, business needs, policies, processes and procedures</li><li>Effectively manage change on an on-going basis</li><li>Provide input on and oversee sustainable measures to mitigate identified risks</li><li>Work collaboratively to develop and implement strategies for achieving departmental and business plan goals (operational and organizational)</li><li>Oversee a local operational budget within the context of a larger department budget</li><li>Oversee training and learning opportunities for staff and volunteers to understand sector and community needs as related to the OTF Investment Strategy</li><li>Collaborate with OTF leaders to successfully deliver the business plan</li></ul>Performance&nbsp;Management<ul><li>Lead, coach, and mentor a high performing team to deliver on OTF’s Investment Strategy and Business plans as applied to Community Investment department priorities and responsibilities</li><li>Support Program Managers located in various parts of the province to provide efficient, effective and excellent customer service</li><li>Provide ongoing guidance, feedback, recognition and coaching to staff</li><li>Drive excellence amongst staff by ensuring robust support, encouraging development opportunities and by helping staff to see the link between their function(s) and the OTF mandate and business plan</li><li>Provide inclusive leadership in employee recruitment, retention and professional development.</li><li>Conduct semi-annual performance reviews with direct reports, and address performance</li><li>problems as they occur</li><li>Support professional development, learning and maintenance of a strong team including succession planning for the future</li><li>Support exceptional delivery of granting through the OTF Investment Strategy</li><li>Identify and manage resources needed to achieve objectives in assigned team areas</li></ul>Financial&nbsp;Management<ul><li>Lead target setting/decision-making of grant allocation targets for assigned area</li><li>Work collaboratively to set and oversee operational budgets for assigned area and within department budget</li><li>Problem solve and apply good judgement to decision-making pertaining to applicant/grantee financial statements, financial health and/or financial capacity</li></ul>Skills and Attributes:<ul><li>Supervisory, leadership and collaborative skills</li><li>Ability to lead a team, be part of a team and maintain a positive attitude</li><li>Ability to think independently</li><li>Conceptual, analytical and problem-solving skills</li><li>Ability to use good judgment and exercise good decision-making</li><li>Ability to motivate self and others generating a high level of performance</li><li>Strong understanding of OTF’s Investment Strategy and granting policies</li><li>Excellent interpersonal, communication and presentation skills</li><li>Experience with Change Management</li><li>Resilience and ability to work under the pressure of multiple deadlines and cyclical demands</li><li>Familiarity with Financial Statements</li><li>Experience working in a digital setting - a high degree of comfort with technology and various platforms</li><li>Willingness and ability to travel in Ontario (once encouraged under public health guidelines)</li><li>Granting experience an asset</li><li>Distance management skills an asset</li><li>Bilingualism (French &amp; English) required</li></ul>Leadership&nbsp;Competencies:<ul><li>Inclusive Leadership</li><li>Accountability, Excellence &amp; Agility</li><li>Create a Vision for the Future</li><li>Nurture Growth</li><li>Collaborate</li><li>Lead Change</li><li>Be Decisive</li></ul>Experience&nbsp;and&nbsp;Education:<ul><li>Post-secondary degree in a relevant discipline.</li><li>Five to seven years’ progressive and relevant experience or an acceptable equivalent in education and experience.</li><li>Experience working within a high-performance culture</li><li>Experience building and leading teams in a dynamic environment</li><li>Experience with decision-making and managing change</li><li>Project management experience</li><li>Knowledge of/ experience with the diversity of OTF’s clientele and stakeholder groups</li></ul>How we support diversity, inclusion and accessibilityWe are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.&nbsp;Learn more about the work OTF is doing to create an inclusive, anti-racist, accessible and diverse workplace:&nbsp;<ul><li><a href="https://otf.ca/who-we-are/about-us/our-commitments/framework-diversity-equity-and-inclusion" target="_blank">Framework for Diversity, Equity and Inclusion</a></li><li><a href="https://otf.ca/who-we-are/our-policies/accommodation-and-accessibility-policy" target="_blank">Accommodation and Accessibility Policy</a></li><li><a href="https://otf.ca/who-we-are/our-policies/anti-discrimination-policy" target="_blank">Anti-discrimination Policy</a>&nbsp;&nbsp;</li></ul>OTF is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). This job posting falls under the Public Service of Ontario Act, 2006.&nbsp;The use of AI is not used to screen, assess, or select applicants.&nbsp;While we thank all applicants for their interest, only those selected for an interview will be contacted.Application Deadline: January 23, 2026Directions for Application:To apply for this position, submit your cover letter and resume online.For more information, please visit our website at:&nbsp;<a href="http://www.otf.ca/" target="_blank">www.otf.ca</a>&nbsp;

Ontario Trillium Foundation

Regional Director, Community Investments

INTERNAL/EXTERNAL 
 
Job Title: Family Housing Worker 
Position Type: Full-Time, Permanent, Bargaining Unit 
Number of Positions: 1 
Reason for Posting: Existing Vacancy 
Rate: $29.40 per hour 
Vacation: 4 weeks to start 
Benefits: Group benefits with Life Insurance, AD&amp;D, Extended Health and Dental 

Care with premiums 100% paid by the employer, LTD with premiums 
100% paid by employees; paid sick leave and float day 

RRSP: RRSP with 6.5% employer contribution and 4% employee contribution 
after successful completion of probation 

Hours: 37.5 per week, must be able to work flexible hours including evenings 
Supervisor: Senior Manager, Family Housing 
Posting Date: January 21, 2026 
Application Deadline: February 4, 2026 
Location: 704 Mortimer Ave., 418 Dawes Road and 20 Palace Street 
 
Why Fred Victor? 
For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our 
mission is to improve the health, income and housing stability of people experiencing poverty and 
homelessness. We are committed to ending homelessness, one person at a time. 

 
Family Housing – provides a low barrier, safe space housing for individuals who are experiencing 
deep poverty, chronic homelessness and often the long-term effects of trauma. At Family housing, 
tenants get support and referrals to ensure they are supported to maintain their housing. The 
program serves a diverse group of tenants, including single adults as well as families, youth and 
children who may be facing varying degrees of mental health, who may be fleeing domestic violence 
or who may be actively using substances, experience addiction, and/or social isolation and who 
come from racially and ethnically diverse backgrounds. 

 
Does this sound like work you want to be a part of? 
We offer a supportive and collaborative environment, an opportunity to join a diverse team of 
caring professionals, and a chance to make a difference. With over 75 programs and services and 
more than 25 sites, there are lots of opportunities to grow your career with us. Many members of 
the management team started in relief and front-line roles. 

 
What You Will Do: 

Daily Operations 
 • Manage the day-to-day housing operations for the Family Housing buildings at Fred Victor. 



• Ensure all tenants have the necessary support to maintain their housing. 
 • Liaise with partners and service providers to secure additional tenant support as required. 
 • Coordinate with Property Services to ensure building upkeep and maintenance. 
 • Collaborate with Housing Administration on all matters related to Rent and Rent Geared to 

Income (RGI). 
Tenant Engagement &amp; Community Development 
 • Encourage tenant participation in developing short- and long-term community strategies. 
 • Use a facilitative management approach to empower tenants. 
 • Support tenants to advocate for themselves and take responsibility for their lives. 
 • Foster a safe and enjoyable housing environment. 
 • Plan and deliver community development activities such as: Community Potlucks, Holiday 

Dinners, Recreational afternoons, Community Coffee Hours. 
 
What You Bring to the Team: 

• Degree or Diploma in social services and/or 2-3 years of proven experience, ability and skills 
working in not-for-profit housing. 

• Strong understanding of systems that cause homelessness, poverty and discrimination, and 
respect for those realities. 

• Demonstrated respect for, and expertise working with people who are or have been homeless, 
living in poverty, experiencing varying degrees of mental health, substance use, trauma, social 
isolation, immigration, unemployment and/or with a history with the criminal justice system. 

• Strong understanding that people living on low income are a resource to resolve community 
issues. 

• Strong understanding and commitment to social justice issues and anti-oppression practices. 
 • Strong understanding of and experience in community development practices. 
 • Well-developed conflict resolution and negotiation skills and crisis management skills. 
 • Well-developed interpersonal skills that will produce effective, productive, and appropriate 

relationships with the tenant community, external agencies and staff of Fred Victor. 
 • Highly developed written and oral communication skills. 
 • Highly developed and proven group and individual facilitation skills. 
 • Ability to work independently and within a team setting. 
 • Proven ability to give and receive constructive feedback. 
 • Highly developed understanding of and proven ability to communicate appropriate professional 

boundaries. 
 • Highly developed ability to prioritize and work through short- and long-term goals and remain 

flexible. 
 
What Sets You Apart: 

• A genuine passion for supportive housing and a commitment to tenant well-being. 
 • Proficiency with housing management software and databases (experience with Arcori and 

EMHWare is a strong asset). 
 • Excellent knowledge of community-based resources to provide comprehensive tenant support. 
 • Proven experience in planning, budgeting, and facilitating community development initiatives, 

such as food security programs. 
 • Fluency in a second language, particularly Farsi or Tigrinya, is a highly valued asset. 

 
Compensation and Benefits 



• For the Family Housing Worker, Fred Victor offers an hourly rate of $29.40 
 • 4 weeks of vacation to start + 1 float day 
 • Generous paid sick leave allowance 
 • A comprehensive Dental, Extended Health and LTD group benefits package includes individual 

and family coverage, including prescriptions, hospital accommodation, hearing care, 
paramedical practitioners and a wide variety of dental care. Additional insurance includes vision 
care and travel for emergency medical services. 

• 6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful 
completion of probation; you will contribute 4% of your gross salary to the same RRSP. 

• Access to employee and family assistance plan 
 
How You Can Apply 
Send your resume and an email describing why you want to be part of the Fred Victor Team by 
February 4, 2026, to Kelly Blakeman at <a href="mailto:kblakeman@fredvictor.org" target="_blank">kblakeman@fredvictor.org</a> with ‘Family Housing Worker’ in 
the subject line. 
 
A Police Record Check is required by the final candidate prior to hiring. 
 
 
Accessibility &amp; Accommodation 
Fred Victor is committed to fostering an inclusive and accessible environment where employees feel 
valued and respected, and where every employee has the opportunity to realize their potential. As such, 
we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons 
with disabilities, and persons across the spectrum of sexual orientation and gender identities and have 
lived experience 
 
If you are a person with a disability and require accommodation and/or assistance during the application 
process, please contact us in advance. We strive to provide reasonable accommodation whenever 
requested. Information received relating to accommodation requests will be treated with confidentiality.

Fred Victor

Manager, Family Housing

<h2>Key Responsibilities</h2>Leadership &amp; Strategy Facilitate the implementation of strategic directives of the Association, ensuring alignment with organizational goals and regulatory requirements.People &amp; Team Leadership Oversee GSA staff, including direct supervision of key positions, hiring, and performance management. Collaborate with the Executive Team in staffing decisions and serve as a primary advisor on personnel matters.Labour Relations Engage in collective bargaining as part of the Management Bargaining Committee.Financial Stewardship Work closely with the finance team to support day-to-day financial operations, including budgeting and the annual audit process.Operational Oversight Coordinate the activities of the Executive Committee and Board of Directors, provide secretarial support, and maintain efficient organizational record-keeping.Policy Development &amp; Research Conduct research, draft policies, and provide policy advice to support GSA initiatives and address graduate student needs.External Relations Act as a liaison to external partners and stakeholders, and manage media interactions as needed.Collaborative &amp; Event Support Assist staff with administrative, financial, and operational tasks, and coordinate orientation and major GSA events, providing on-site support to the Executive Team.<h2>Qualifications</h2>Proven experience in nonprofit management; experience in a post-secondary environment is preferredKnowledge of Ontario’s Not-for-Profit Corporations Act (ONCA) is an assetStrong financial acumen, including budgeting and audit processesWorking knowledge of HR practices, including supervision, training, and performance managementExcellent communication, policy research, and organizational skillsWork Requirements On-site availability is required, with occasional evening and weekend work based on operational needs. This position operates in a hybrid environment at the GSA.<h2>Salary &amp; Application Details</h2>Salary: $75,000–$80,000 annually (commensurate with experience)Benefits: Health benefits, four (4) weeks of vacation, and RRSP contributionsApplication Deadline: Open until filled<h2>How to Apply</h2>Please submit your resume to 📧 <a href="mailto:jobs@gsacarleton.ca" target="_blank">jobs@gsacarleton.ca</a>Only candidates selected for an interview will be contacted.<h2>Why Join Us?</h2>This role offers the opportunity to make a meaningful impact within the academic community, champion graduate student needs, and lead a dynamic organization. If you are a proactive and strategic thinker passionate about higher education, we encourage you to apply.<h2>Equity &amp; Inclusion</h2>The GSA Carleton Inc. and Mike’s Place are equal opportunity employers. We welcome and encourage applications from individuals of all backgrounds, including Indigenous peoples, racialized persons, persons with disabilities, LGBTQ2S+ individuals, and others with lived experience of systemic barriers. We are committed to equitable hiring practices and an inclusive workplace culture. &nbsp;

GSA Carleton Inc

Executive Director

About The Career FoundationThe Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Position Type: Full-time (37.5 hours per week)Starting Salary: The annual starting salary for this position is $110, 000.00 to $118, 000.00 commensurate with experienceExperience Required: 5+ yearsNumber of Positions: 1Reports To: COOPosition SummaryIn this executive-level position, the Director, Employment Services provides strategic leadership and oversight for a designated portfolio of funded employment and training programs delivered by The Career Foundation. This position is responsible for ensuring the success, quality, and growth of all assigned programs through effective operational management, performance leadership, quality assurance, evaluation, reporting, and budget oversight.The Director, Employment Services manages and collaborates closely with program management to ensure that program outcomes consistently meet or exceed established targets, while maintaining a client-centered approach that addresses the needs of diverse communities and ensures programs operate at a high level of effectiveness and efficiency.In addition to internal leadership, the Director, Employment Services leads stakeholder relationship management by engaging with job seekers, community partners, employers, training providers, associations, networks, funders, and other key stakeholders. This engagement strengthens collaboration and expands opportunities for program participants and the organization.Key areas of oversight for the Director, Employment Services include operational management, funder collaboration and negotiation, business planning and proposal development, project planning, financial management, target achievement, and comprehensive program evaluation. The role also involves initiating partnership initiatives, resolving conflicts, and building trust-based, long-term relationships that support program success.The Director, Employment Services continually seeks opportunities to grow, enhance, and expand contracts and funding streams. The role also represents The Career Foundation at events, meetings, and strategic initiatives. As a member of the executive team, the Director, Employment Services holds signing authority and actively participates in senior-level planning and decision-making.Base Location and Travel RequirementsThe designated base location for this opportunity is our Head Office located in North York (Lawrence Ave. W. &amp; Allen Rd.). The Director, Employment Services is also required to travel regularly to all program sites within the GTHA under the assigned portfolio of programs to provide effective oversight and fulfill the core deliverables of the position. The role also currently permits a hybrid-remote work schedule, allowing for one work-from-home day per week, based on operational requirements and performance. A full-time in-office work arrangement is also available, if preferred.The successful candidate should possess a valid Ontario G driver’s licence and a vehicle for frequent travel between locations and other stakeholder sites across the GTHA.Vacancy Status:This posting is for an existing vacancy.Vulnerable Sector Check&nbsp;RequirementAn offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Use of Artificial Intelligence:Artificial intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.Responsibilities include:Strategic Leadership and Portfolio Oversight<ul><li>Provides overall strategic direction and leadership for an assigned portfolio of employment and training programs across multiple locations in the GTHA.</li><li>Ensures all assigned programs operate at a highly effective and efficient level, maintaining a client-centered approach that meets the needs of diverse communities.</li><li>Stays abreast of environmental factors such as industry changes, government priorities, and labour market conditions, and evaluates and revises program models and systems when needed to ensure long-term success.</li><li>Seeks opportunities to grow, enhance, and expand current funding contracts with additional funding and deliverables.</li><li>Works with program managers and coordinators on quality proposal and business plan submission processes to ensure successful renewal of current contracts.</li><li>Represents The Career Foundation at events, meetings, networking sessions, and initiatives as needed, including serving as either an attendee or speaker.</li><li>Performs other relevant responsibilities as needed.</li></ul>Program Development and Strategic Growth<ul><li>Leads the identification, development, and pursuit of new program opportunities aligned with The Career Foundation’s strategic goals and community needs.</li><li>Oversees the preparation and delivery of high-quality proposals to public and private funders, ensuring responsiveness to requirements and competitiveness in the sector.</li><li>Participates in annual business planning, including reviewing past outcomes and setting priorities for future growth initiatives.</li><li>Stays abreast of funding prospects, labour market trends, and emerging client needs to proactively position The Career Foundation for new opportunities.</li><li>Builds strategic linkages and partnerships with community organizations, employers, and training providers to co-create innovative service models.</li><li>Collaborates with managers, coordinators, and the executive team to ensure readiness to respond to appropriate funding solicitations and opportunities.</li><li>Performs other relevant responsibilities as needed.</li></ul>Program Operations and Performance Management<ul><li>Leads program managers and coordinators under the assigned portfolio to ensure projects consistently meet targets and budget expectations.</li><li>Streamlines processes and systems to ensure programs and sites operate in sync wherever possible.</li><li>Maintains accessible tracking systems for managers, coordinators, and the executive team to monitor progress toward targets and expenditure goals.</li><li>Reviews, approves, and signs assigned program reports, ensuring they are high-quality and submitted on time.</li><li>Works with program managers and coordinators to negotiate contract terms with funders and requests amendments as needed.</li><li>Reviews and signs contracts received from funders, ensuring thorough contract reviews are conducted and documented.</li><li>Coordinates tasks related to special requests from funders, such as managing complex client cases.</li><li>Performs other relevant responsibilities as needed.</li></ul>People Leadership and Management Development<ul><li>Provides training and orientation to new managers and program coordinators to ensure they understand organizational expectations and systems.</li><li>Provides regular coaching and professional development opportunities to develop the talent of management staff.</li><li>Continuously monitors management performance, conducting ongoing reviews and appraisals to ensure managers meet and exceed role expectations.</li><li>Supports program managers and coordinators with problem-solving as needed.</li><li>Participates in the recruitment process and conducts interviews for managerial positions under assigned portfolio when needed.</li><li>Reviews and approves vacation requests from program managers and coordinators under assigned portfolio to ensure appropriate coverage and continuity.</li><li>Assumes executive-level responsibility for ensuring that staff at all levels under assigned portfolio consistently meet targets and role expectations.</li><li>Supports program managers and coordinators in developing effective relationships with partners and negotiating or setting up sub-contracting agreements as needed.</li><li>Reviews and signs community partner support letters, MOUs, and contracting partner agreements.</li><li>Handles customer complaints that require escalation to a senior level, ensuring they are resolved professionally and in alignment with organizational policies and values.</li><li>Performs other relevant responsibilities as needed.</li></ul>Funder and Stakeholder Relations<ul><li>Serves as the primary point of contact for funder communications for programs under assigned portfolio, ensuring inquiries are answered in a timely and professional manner.</li><li>Organizes and coordinates contract amendments with funders as needed.</li><li>Prepares for and attends all funder audits with management staff, putting plans in place to ensure any recommendations for improvement are addressed and implemented.</li><li>Works with management staff to make special requests to funders related to contracts, budgets, and program activities as needed.</li><li>Develops and maintains strong relationships with employers, trainers, associations, networks, community partners, and other key stakeholders.</li><li>Builds rapport and trust to establish long-lasting partnerships that support program success and community impact.</li><li>Performs other relevant responsibilities as needed.</li></ul>Financial Oversight and Contract Management<ul><li>Carefully manages and monitors all program budgets to ensure financial targets and funder expectations are consistently met.</li><li>Approves and signs managerial expense reports and supplier invoices as needed.</li><li>Works with the executive team and finance department to ensure accurate, timely budget reporting and compliance with contractual obligations.</li><li>Works in collaboration with the finance department to ensure robust financial management practices are in place and adhered to across all assigned programs and sites.</li><li>Collaborates with program managers and coordinators to negotiate contract terms with funders, ensuring sustainability and growth of services.</li><li>Performs other relevant responsibilities as needed.</li></ul>Evaluation, Quality Assurance, and Continuous Improvement<ul><li>Works in collaboration with the Director of Quality Assurance to ensure quality assurance monitoring systems are in place to evaluate compliance related to client service, file documentation, budget management practices, and other policies and procedures at the organization.</li><li>Collaborates with the Director of Quality Assurance and the Manager of Digital Services and Strategies to ensure systems effectively support program operations and quality service delivery.</li><li>Regularly evaluates program effectiveness, client outcomes, and operational efficiency to identify opportunities for continuous improvement.</li><li>Leads change management initiatives to ensure successful adoption of new processes, systems, and strategies across all locations.</li><li>Performs other relevant responsibilities as needed.</li></ul>External Representation and Partnership Development<ul><li>Represents The Career Foundation at community and employer advisory meetings, funder meetings, and other external partner events.</li><li>Builds and maintains strong relationships with employers, community partners, training providers, associations, and networks.</li><li>Promotes the organization’s mission, values, and services in the community to enhance visibility and reputation.</li><li>Supports management staff in developing partnership initiatives and negotiating roles, responsibilities, and agreements with external partners.</li><li>Actively seeks opportunities to establish new partnerships and projects that advance organizational goals and improve client outcomes.</li><li>Performs other relevant responsibilities as needed.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree in business management, human services, or a related field relevant to the scope of the position.</li><li>Minimum of 5 years’ progressive leadership experience overseeing large teams in the employment services or recruitment sectors, with a proven ability to strategically manage program operations and lead teams to successful outcomes</li><li>Budget and financial analysis expertise is required.</li><li>Experience preparing proposals that generate funding, liaising with funders and other stakeholders, and demonstrating strong negotiation skills.</li><li>Excellent organization, analytical, time management and administrative skills.</li><li>Exceptional rapport-building and relationship development skills.</li><li>Strong problem-solving and conflict resolution skills, with the ability to mediate issues and implement effective solutions.</li><li>Excellent verbal and written English communication skills, with experience writing high-quality reports. Bilingualism is considered an asset.</li><li>Tech-savvy, with experience using CRM systems, advanced Excel functions, and Power BI, considered a strong asset.</li><li>Advanced proficiency in Microsoft Office Suite, including Outlook 365 applications. Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Excellent interpersonal skills, with a proven ability to demonstrate tact, diplomacy, and exceptional customer service.</li><li>Professional and courteous approach to client service, with a high level of respect for the diversity of the people served.</li><li>High ethics with a proven ability to maintain sensitive information, uphold confidentiality standards, and exhibit sound judgment.</li><li>Capable of working under pressure and meeting deadlines in a fast-paced environment with resilience.</li><li>Ontario G-class driver’s licence and reliable access to a vehicle for frequent travel to program sites and other stakeholder locations across the GTHA.</li><li>Willingness and flexibility to occasionally work outside regular business hours as needed.</li><li>Proactive and solutions-oriented leader who fosters a positive team culture, leads by example, and consistently demonstrates initiative, accountability, and a strong commitment to collaboration and shared success.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

The Career Foundation

Director, Employment Services

Job Posting &nbsp;URGENTLY HIRING&nbsp;POSITION TITLE:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Program Manager (Evenings)&nbsp;DEPARTMENT/PROGRAM:&nbsp; &nbsp; Leadership Team&nbsp;REPORTS TO: &nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Executive Director&nbsp;SUBMIT APPLICATION BY:&nbsp; &nbsp;Internal/External - Application Deadline January 31, 2026&nbsp;PURPOSE: The Busby Centre is a community-based agency that believes in the Housing First and Harm Reduction philosophies and practices. We strive to improve the quality of life for people who are struggling with chronic homelessness, significant mental health issues and substance misuse.&nbsp; Our program provides individuals a place to stay, and staff support 24/7, along with a variety of on-site services to help people experiencing homelessness transition to housing and successfully stay housed.&nbsp;The Co-Management Program Manager (Evening) provides operational and strategic leadership for all Busby Centre programs during evening hours. This role works collaboratively with other management staff to oversee frontline teams delivering direct services across Emergency Response, Community Support, and Supportive &amp; Transitional Housing Programs. The Co-Management Program Manager ensures that evening operations are client-centered, trauma-informed, housing-focused, and consistent with organizational values and best practices.&nbsp;Key responsibilities include supporting staff, coordinating program delivery, monitoring service quality, and responding to urgent client needs during evening hours, ensuring that all programs uphold The Busby Centre’s commitment that Everybody Is Somebody.&nbsp;Please note: This is a PERMANENT contract, subject to yearly renewal based on employee performance and the availability of sufficient program funding.&nbsp; We are currently hiring ONE (1) FULLTIME employee for this position.&nbsp;LOCATION:&nbsp; &nbsp;&nbsp; Barrie, Springwater &amp; South Georgian Bay&nbsp;RESPONSIBILITIES:&nbsp; &nbsp;<ul><li>Provide strategic direction and leadership in overseeing day-to-day operations of assigned programs (e.g. shelter, outreach), ensuring alignment with regional standards as well as organizational goals and objectives. </li><li>Support the development, and implement program policies, procedures, and protocols to guide outreach and special programs of activities and ensure effective service delivery. </li><li>Supervise and support program supervisors (where applicable) and frontline staff, including scheduling, coaching, performance management, and training. </li><li>Ensure compliance with organizational policies, contractual obligations, health and safety, and service standards. </li><li>Monitor and report on program performance and outcomes; contribute to continuous quality improvement. </li><li>Collaborate with internal and external stakeholders to strengthen service delivery and promote coordinated access. </li><li>Respond to client concerns or critical incidents in a timely, respectful, and solution-focused manner. </li><li>Foster a team culture grounded in dignity, inclusion, resilience, and accountability. </li><li>Primary shift would be Monday, Tuesday, Wednesday and Friday 4pm-12am and 1-9pm Thursdays stationed at 88/90 Mulcaster Street and supporting the other programs via phone.&nbsp; Required to work one (1) weekend each month </li><li>Other duties as assigned&nbsp;</li></ul>OCCUPATIONAL HEALTH &amp; SAFETY:&nbsp;All employees are responsible for carrying out work in a way that does not adversely affect their own health and safety and that of others. All employees are expected to learn, understand, and adhere to the Busby Centre’s health and safety policies and procedures and keep up to date on any changes, particularly as it relates to new/emerging information related to infection prevention and control.&nbsp;QUALIFICATIONS:&nbsp;<ul><li>Minimum 3 years of experience in a management role within social services, ideally in homelessness, housing, or related areas. </li><li>Experience managing, supervising, or working within emergency shelters, outreach programs, or similar settings. </li><li>Demonstrated understanding of Housing First, harm reduction, trauma-informed care, housing focused, and crisis intervention. </li><li>Strong leadership and interpersonal skills with a focus on staff development and team cohesion. </li><li>Excellent organizational, communication, and problem-solving skills. </li><li>Familiarity with relevant legislation, community resources, and reporting systems. </li><li>Strong leadership, communication, and interpersonal skills, with the ability to effectively engage with diverse populations and stakeholders. </li><li>Knowledge of trauma-informed care principles, harm reduction strategies, and evidence-based practices in outreach and case management. </li><li>Experience working with individuals experiencing houselessness, mental illness, substance use disorders, or other complex needs. </li><li>Proficiency in data management and reporting software, Microsoft Office Suite, and electronic health record systems. </li><li>Commitment to social justice, equity, and inclusivity, with a passion for addressing houselessness and supporting marginalized communities.&nbsp;</li></ul>ADDITIONAL ASSETS:&nbsp;<ul><li>Relevant post-secondary education in Social Work, Community Services, or related fields.</li><li>Experience with program development, data analysis, and reporting tools. </li><li>Must have a reliable vehicle, and the ability to travel between Barrie, and South Georgian Bay. </li><li>Flexibility and adaptability –Primary location will be 88/90 Mulcaster Street, however, there may be a need to attend one of the other sites in case of an emergency.&nbsp;</li></ul>Benefits:&nbsp;<ul><li>Competitive salary (depending on experience) </li><li>Confidential Employee Assistance program (EAP) for you and for your immediate family </li><li>Life insurance, long term disability, extended health and dental benefits; </li><li>Employer paid vacation and sick time </li><li>Professional development opportunities and training.&nbsp;</li></ul>WAGE: Starting at $65, 000/ year (negotiable upon experience)SCHEDULE/WORKING CONDITIONS:&nbsp;Contract, starting as soon as possible. The available positions may entail a flexible schedule, encompassing day, evening and night shifts or a combination of all, as well as weekday and weekend shifts. This position works in a direct capacity with vulnerable individuals experiencing a myriad of challenges, in addition to accommodating the varied work schedules of Volunteers.&nbsp;HOW TO APPLY:&nbsp;Applications can be sent by sending a cover letter and resume to: <a href="mailto:careers@busbycentre.ca" target="_blank">careers@busbycentre.ca</a>. Please ensure you are including “Program Manager” in the subject line.&nbsp; We thank all those who apply for this position. However, only those applicants selected for an interview will be contacted.&nbsp;DIVERSITY &amp; INCULSION: The Busby Centre is a progressive work environment committed to the principle of employment equity, to respecting diversity and to providing employees with a work environment free of discrimination and harassment.&nbsp; All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and organizational needs. The Busby Centre is committed to providing accommodation for persons with disabilities throughout the recruitment process. If you require any accommodation, please let us know prior to your interview.&nbsp;USING ARTIFICIAL INTELLIGENCE (AI): Please note that your application and any related materials you provide may be processed, stored, reviewed, or otherwise used by systems in our recruitment selection process that may interact with AI tools. This includes any AI integrated functions that may be utilized by the job board through which you applied to.&nbsp;

9 Management / Executive Contract - Full Time Jobs