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INTERNAL/EXTERNAL&nbsp; Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manager, Housing Help, 3000 Queen and 501 Logan Programs Position Type:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full-Time, Non-Bargaining Unit, Permanent Number of Positions:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1 Rate:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $69,556.50 to $76,771.50 annual salary Vacation: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4 weeksto start Benefits:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Group benefits with Life Insurance, AD&amp;D, Extended Health and Dental Care with premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid sick leave and float day RRSP:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probation Hours:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 37.5 hours per week Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Associate Director, Housing Posting Date:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Friday July 25th, 2025 Application Deadline:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Friday August 8th, 2025 Location:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 40 Oak Street, Toronto Why Fred Victor? For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time. Does this sound like work you want to be a part of? We offer a supportive environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 60 programs and more than 22 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles What You Will Do: The Manager of Housing Help, 3000 Queen and 501 Logan Housing Programs will be responsible for overseeing the day-to-day operations of Fred Victor’s Housing Help, 3000 Queen and 501 Logan programs. Under the general direction of the Associate Director of Housing, the Manager also is responsible for leading the strategic directions, performance outcomes, organizational development priorities and policy and resource allocation of Housing Help, 3000 Queen and 501 Logan programs. The Manager of Housing Help, 3000 Queen and 501 Logan Housing Programs will have knowledge of affordable housing, community-based services and social justice principles and will be a motivated person who believes in Fred Victor’s mission, vision and values. The Manager will implement a community development framework and will foster an inclusive and supportive environment focused on Housing First and Homelessness Prevention. The position requires commitment and adherence to the values and goals of Fred Victor as expressed in the mission and strategic plan of the organization. Responsibilities:<ul><li>Oversee and manage all aspects of Fred Victor’s Housing buildings at 501 Logan and 3000 Queen as well as the Housing Help Work by planning, developing and implementing the buildings programs and services consistent with Fred Victor’s mission, vision and values along with all applicable legislation. Ensure compliance with all Fred Victor and Fred Victor Housing department policies and procedures.</li><li>Recruit, hire, coach and motivate the staff in the programs they oversee by including and welcoming different perspectives and optimizing creativity while ensuring effective teamwork, ensuring high standards of work quality and organizational performance and encouraging learning and innovation.</li><li>Ensure the development of detailed work plans with the Housing and Housing Help Teams, ensure they are implemented and ensure these work plans align with the FV strategic priorities</li><li>Ensure all documentation is input into Data Sphere and track any statistics required.</li><li>Develop and implement a facilitative management model that reflects the principles and objectives of community development and fosters tenant involvement in housing.</li><li>Support and coach staff to facilitate tenant and community participation in the development, implementation and evaluation of viable systems and forums to address community issues and to maintain the safe and effective operation of the Housing buildings at 501 Logan and 3000 Queen and the Housing Help Program.</li><li>Act as a facilitator in more difficult tenants and community related issues.</li><li>Role model professional behavior and positive communication with participants, volunteers and partners; support staff and management; promote culture of health and safety, uphold organizational values in the community; build a culture of teamwork</li><li>Develop, implement and maintain the policies and procedures of the program, ensuring they are consistent with Fred Victor’s policies and with all applicable legislation including the Ontario Housing Services Act and the Residential Tenancies Act.</li><li>Complete regular monthly supervisions of all members of the Housing Help, 3000 Queen and 501 Logan team.</li><li>Work with the Housing Administrative Team to assist tenants to maintain their housing and on any eviction related issues including participating in hearings as a witness.</li><li>Responsible for participating in Annual Unit inspections with Property Services and ensuring follow-up on any issues requiring tenant support.</li><li>Ensure regular, effective communication with Fred Victor’s Property Services Team including work orders, capital projects and general upkeep of the buildings.</li><li>Develop good working relationships between all other Fred Victor programs, referring agencies, head lease agencies, partners and support the Housing buildings and Housing Help program.</li><li>Develop and maintain good working relationships with Toronto Police Services, Emergency services and the surrounding community.</li><li>Work with and provide support to other program areas of Fred Victor as applicable and to facilitate and coordinate provision of service to Fred Victor clients</li><li>Provide leadership to the organization as a member of Fred Victor’s management groups, including the Housing Management Group and Program Manager’s Group.</li><li>Develop and monitor the budgets to ensure that expenses and revenues are in line with targets</li><li>Respond to all health and safety reports in a timely manner. Ensure health and safety requirements are implemented and always followed</li><li>Handle petty cash and ensure petty cash and cheque requisitions are complete and accurate</li><li>Monitor, complete and approve payroll and time sheet functions for the Housing Help, 3000 Queen and 501 Logan team.</li><li>Have knowledge of and be able to use emergency building systems and fire procedures</li><li>Share in the rotation of the Manager On-Call Phone and respond to all calls, which may include responding to emergencies, attending one of the Fred Victor sites and/or working shifts.</li><li>Carry out other duties as assigned by the Associate Director of Housing</li></ul>What You Bring to the Team:<ul><li>Degree or Diploma in Social Services and/or equivalent work experience</li><li>2 years’ experience supervising, managing, evaluating, training and coaching staff in a unionized environment</li><li>A minimum of five years of experience in direct service work is required</li><li>Extensive experience working with people who have experienced homelessness and poverty; understanding of the issues of homelessness, poverty and discrimination facing this community and how these issues affect the lives of individuals</li><li>Extensive experience working with people who come from diverse racial, gender, ethnic and cultural backgrounds and who have experienced varying degrees of mental health, social isolation and substance use</li><li>Experience managing Affordable and/or Rent Geared to Income or Rent Supplement Housing</li><li>Strong understanding of Community Based programming.</li><li>Strong understanding of and commitment to Housing First, harm reduction, trauma-informed, and anti-oppression practices</li><li>Experience supervising, managing, evaluating, training and coaching staff in a unionized environment</li><li>Understanding of systemic issues which affect people living in poverty</li><li>Ability to maintain professionalism in stressful situations and work in a demanding and busy environment.</li><li>Demonstrated experience in conflict resolution or mediation</li><li>Experience developing and monitoring budgets</li><li>Extensive knowledge of legislation relevant to operating affordable housing, including Ontario Works Act, Ontario Human Rights Code, Ontario Housing Services Act, Residential Tenancies Act, Occupational Health and Safety Act, Employment Standards Act, and AODA</li><li>Proven experience working with the Landlord and Tenant Board</li><li>Experience and proven responsibility handling money</li><li>Highly developed written and oral communication skills</li></ul>What Sets You Apart:<ul><li>Experience working with regulated health professionals in multi-disciplinary teams</li><li>Knowledge of history of colonization and intergenerational traumas impacting the health and wellness of Indigenous People</li><li>Extensive experience working with people who are homeless, who have histories of homelessness and/or who are living in poverty</li><li>Extensive advocacy, crisis intervention and prevention, conflict resolution, and negotiation skills</li><li>Extensive knowledge of community-based resources</li><li>Excellent written and oral communication skills</li><li>Lived experience and/or experience working with people who come from diverse racial, gender, ethnic and cultural backgrounds and who have experienced varying degrees of mental health, social isolation and substance use</li><li>Proven ability to challenge organization, staff and tenant communities in a positive and creative way to effect better service.</li><li>Highly developed ability to plan and prioritize work</li></ul>Compensation and Benefits<ul><li>For the Manager, Housing Help, 3000 Queen and 501 Logan Programs, Fred Victor offers a salary range of $69,556.50 to $76,771.50</li><li>4 weeks of vacation to start + 1 float day</li><li>Generous paid sick leave allowance</li><li>A comprehensive Dental, Extended Health and LTD group benefits&nbsp;package includes individual and family coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide variety of dental care. Additional insurance includes vision care and travel for emergency medical services.</li><li>6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of probation; you will contribute 4% of your gross salary to the same RRSP</li><li>Access to employee and family assistance plan</li></ul>Working Conditions:<ul><li>There is a likelihood of exposure to unpredictable behavior, unpleasant odors, bodily fluids and pests including bedbugs, mice and cockroaches.</li><li>All employees must expect to be in potentially threatening situations.</li><li>This is stressful and emotionally challenging work that deals with vicarious trauma, grief and compassion fatigue on a regular basis</li><li>Required to travel to Fred Victor’s program and administration locations</li><li>Travel will be by public transportation, unless approved to use personal vehicle</li><li>Will be required to be on call on a rotational basis and could be asked to work mornings, evenings or overnights on occasion to provide oversight to the programs</li></ul>How You Can Apply Send your resume and an email describing why you want to be part of the Fred Victor Team by Friday August 8th, 2025, to Jorge Hidalgo at <a href="mailto:jhidalgo@fredvictor.org" target="_blank">jhidalgo@fredvictor.org</a> with ‘Manager of Housing Help, 3000 Queen and 501 Logan Programs’in the subject line. A Police Record Check is required by the final candidate prior to hiring. Accessibility &amp; Accommodation&nbsp; Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived experience &nbsp; If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodation whenever requested. Information received relating to accommodation requests will be treated with confidentiality.Please send your resume and an email describing why you want to be part of the Fred Victor Team by Friday August 8th, 2025, to Jorge Hidalgo at <a href="mailto:jhidalgo@fredvictor.org" target="_blank">jhidalgo@fredvictor.org</a> with ‘Manager of Housing Help, 3000 Queen and 501 Logan Programs’ in the subject line.

Fred Victor

Manager, Housing Help, 3000 Queen and 501 Logan Programs

Permanent, Full-time 
 

Development Manager 
 
House of Friendship – Administration, Development 
 
At House of Friendship, we believe in what we are doing. We get out of bed each day to make a 
difference in our community; to walk with and to serve. We are not happy with the status quo. We get 
energy from ongoing learning and growth. We lead with passion and believe without a doubt that 
everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, 
Justice, Dignity and Hope. And we have fun! 
 
Sounds pretty great, doesn’t it? It is! 
 

The Development team is responsible for both the fundraising and marketing functions of House of 
Friendship, to grow financial support that sustains the mission of House of Friendship into the 
future, and to build awareness and affinity for our brand throughout Waterloo Region. The 
Development Manager is responsible for the insight-based planning, implementation and analysis 
of the Annual Giving program, including identifying, inspiring, thanking and reporting back to 
donors to effectively grow donations annually. Donor groups include all who give to the Annual 
Fund excluding Major Donors. The Development Manager will give leadership to the Annual Giving 
team. 
 
** This is a permanent, salaried, full-time (37.5 hours per week) position with paid sick time, personal 

days, vacation time; group health benefits and defined contribution pension plan. 
Schedule generally weekday, daytime hours. Occasional evening/weekend work required to support 

events. Valid G class driver’s license and access to a reliable vehicle required; local travel within 
Waterloo Region. ** 

 
Key Responsibilities: 

ï· Using insights firmly rooted in solid fact-based analysis and fundraising best practices, plan, create 
and execute a robust Annual Giving program that delivers the budgeted growth with continual 
improvement, opportunity analysis, idea testing and priority-based decisions at the core 

ï· Includes all activities related to the identification, cultivation and stewardship of donors, results 
tracking and reporting, as well as House of Friendship events and gift processing 

ï· Effectively lead, inspire, mentor, develop and support direct reports 

ï· Collaborate with the other Development team colleagues to achieve Department objectives 

ï· Provide inspiration and support for the Annual Fund with the broader House of Friendship team 

ï· Build relationships that inspire donors, volunteers and community partners to support our mission 

ï· Successfully lead and implement change to achieve continual improvement 

ï· Provide leadership and mentorship to the Donor Database Coordinator and team of users to 
optimize excellence in use, analysis, reporting and processes 


 Permanent, Full-time 
 

ï· Effectively inspire, thank and report back to donors to ensure strong retention and donation growth, 
ensuring full alignment with fundraising best practices 

ï· Support Development Director with ad hoc projects and initiatives as assigned 

ï· Represent Development at ad hoc events/committees as required 

ï· Lead, develop and support the team of Supervisors as well as their teams working within assigned 
programs, including staff, volunteers and students 

ï· Responsible for the healthy and safe operation of the programs; ensuring a physically and 
psychologically healthy work environment for all team members 

ï· Responsible for the allocation of staff, students and volunteers based on the needs of each program 
and/or site 

ï· Responsible for all aspects of program operation including program development and review, 
program budget, allocation of resources, and relationships with funders and community partners, 
staff and participant safety 

ï· Represent House of Friendship at various community development and neighbourhood related 
meetings and community forums; bringing relevant issues and solutions to the conversation 

ï· Take a lead role in community consultation and community leadership development initiatives 
 
Job Specific Knowledge/Skills: 

ï· Very strong leadership, team building and decision making skills required including demonstrated 
strength in coaching and developing people and teams with at least 3 years previous experience 
leading a team 

ï· Experience working with student and volunteers considered an asset 

ï· Experience with coaching and mentoring for personal growth and development, including the ability 
to coach others through conflict 

ï· Demonstrated skill in building and maintaining productive relationships (staff, community partners, 
funders) 

ï· Proficient donor-centric communication skills, both oral and written, that inspire and engage 

ï· Strong leadership and decision-making skills with a passion for, and experience in, coaching and 
developing people and teams 

ï· Excellent insight-based strategy, decision-making and analysis skills with high attention to detail and 
accuracy 

ï· Excellent planning, organizational, follow through, process optimization and time management skills 

ï· Strong proficiency in Raiser’s Edge NXT that optimizes its benefit to the organization and to the 
individual users 

ï· Self-directed with high capacity to manage multiple priorities and timelines 

ï· Excellent ability to maintain confidentiality of key constituents at all times 

ï· Easygoing and approachable with a positive attitude 
 

Education/Experience: 

ï· Undergraduate degree in Business, Marketing, Fundraising, Communications or related field is 
required; CFRE designation or progress towards it is considered an asset 


 Permanent, Full-time 
 

ï· A ‘fundraising practitioner’ with a minimum of four (4) years demonstrated success leading high 
impact fundraising and stewardship events in the social profit sector 

ï· A natural, proven relationship builder and collaborator who is adept at creating authentic 
relationships with a wide variety of constituents including community leaders/partners, donors, 
sponsors, colleagues, and volunteers 
 

Critical Skills: 

ï· Commitment to understand and uphold the mission and values of House of Friendship is expected 

ï· Exemplary emotional intelligence, resilience, communication, conflict management and problem 
solving skills required 

ï· Ability to work professionally as a team member with staff, participants and community members 

ï· Experience or strong interest in working with diverse populations including people from various 
cultural backgrounds, income levels, and sensitivity to their needs 

ï· Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed 
approach to consultation, program design, evaluations of processes and service delivery 

ï· Must be dependable, professional, flexible, a team player, and have a positive attitude 

ï· Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, 
addictions, mental illness and other life challenges 

ï· Excellent project, timeline and deadline management skills including skills in logistics, planning and 
detailed record keeping 
 

Compensation: 
At House of Friendship, we know that our team members are the key to the success of our organization 
and our ability to provide essential services to the community. In support of our mission and in 
alignment with our values, House of Friendship is committed to ensuring fair, market competitive, and 
rewarding compensation practices for all of our team members. We aspire to support our team 
members to create a great work environment where our team is able to thrive, succeed, and have a 
positive work experience. 
 
House of Friendship compensation practices including our pay grid, have been developed using 
documented leading pay practices in the not-for-profit sector including Pathways to Decent Work 
(Ontario Nonprofit Network) and Ontario Living Wage Network. We value the experience that new team 
members bring to the organization and have a process in place to review previous related experience for 
placement on our pay grid. 
 
We value the work that you do with fair pay and benefits: 

ï· Time off includes four (4) weeks of vacation, 5* personal days (3 for remainder of 2025) and sick 
credits totaling approximately 12 days per year 

ï· Full-time benefit plan including Extended Health Care (EHC), Dental, Group Life, Accidental Death 
and Dismemberment (AD&amp;D), Long Term Disability (LTD), Flexible Spending Account and Employee 
&amp; Family Assistance Program 

<a href="https://theonn.ca/decent-work-pathways/" target="_blank">https://theonn.ca/decent-work-pathways/</a>
<a href="https://www.ontariolivingwage.ca/" target="_blank">https://www.ontariolivingwage.ca/</a>

 Permanent, Full-time 
 

ï· We believe strongly in supporting the mental health of our team members, including providing 
access to the Employee and Family Assistance Program, $2,000 for counselling services and our 
workplace Wellness and Psychological Health and Safety programs 

ï· We help you save for the future by providing a retirement plan that includes a matched Group 
Pension Plan as well as a Group RRSP and a Group Tax Free Savings Account 

 
Rate of Pay: 
At House of Friendship all compensation ranges are categorized under a series of “grades” and we base 
our payment structure on internal equity. When determining rate of pay, a candidate’s past related 
experience will be taken into consideration. 
 
Grade: 6 (Manager I) 
Min: $33.94 
Mid: $38.58 
Max: $43.23 
 
Working Conditions: 

ï· 37.5 hours per week; generally daytime, weekday hours 

ï· Occasional evening and weekend work to support events 

ï· Vacation may not be taken two weeks before or after Signature Events or in the month of December 
leading up to Christmas 

ï· Encountering participants at program sites who may be under the influence of alcohol or other 
drugs, and/or experiencing symptoms of mental illness can be expected 

ï· This is a hybrid role, with the expectation that you will be in the office a minimum of 3 days per 
week to support your direct reports, exact in-office days will be negotiated with the Director of 
Development: 

o During the first three months of onboarding, you can expect to work in the office at least 4 
days per week to support team building, training, and integration 

o This arrangement is subject to change based on the evolving needs of the organization and 
the team 

 
House of Friendship is open and inviting to qualified candidates with lived experience. 

 
House of Friendship supports justice, equity, diversity, and inclusion in our workplace. We strive to be a 
workplace free of harassment and discrimination and we are committed to removing barriers and being 
an inclusive, work environment. House of Friendship is a place where each person can bring their true 
selves and feel that they belong. We aspire to be an organization that is anti-racist and anti-oppressive 

so that our team, and therefore our community, can truly belong and thrive. 
 

We invite applications from all qualified candidates and actively encourage applications from members 
of groups with historical and/or current barriers to accessing employment including, but not limited to 
Indigenous Peoples, members of racialized groups, persons with disabilities, women, and members of 

the 2SLGBTQIA+ community. 


 Permanent, Full-time 
 

If you require accommodations to be able to participate fully at any stage in the recruitment process, 
including applying for this position, please let us know so that we can discuss accommodation 

options. Accommodations will be provided upon request. 
 

If you are as passionate as we are about serving the community, let’s talk. 
 

To apply, please submit your resume and cover letter here: 
<a href="https://house-of-friendship.hirehive.com/development-manager-kitchener-on-eskFma" target="_blank">https://house-of-friendship.hirehive.com/development-manager-kitchener-…</a>. 

 
This job posting will remain live until the position is filled. 


<a href="https://house-of-friendship.hirehive.com/development-manager-kitchener-on-eskFma" target="_blank">https://house-of-friendship.hirehive.com/development-manager-kitchener-on-eskFma</a>

House of Friendship

Development Manager

Permanent, Full-time 
 


Chief Executive Officer – House of Friendship 
 
We are looking for a purpose-driven leader who is ready to help the organization develop and grow so 
that we can make Waterloo Region a healthier community where everyone can belong and thrive. 
 
At House of Friendship we believe in what we are doing. We get out of bed each day to make a 
difference in our community; to walk with and to serve. We are not happy with the status quo. We get 
energy from ongoing learning and growth. We lead with passion and believe without a doubt that 
everyone deserves to belong and thrive. We live and breathe our values of compassion, inclusion, 
justice, dignity and hope. And we have fun! 
 
Sounds pretty great doesn’t it? It is! 
 
House of Friendship is a leader in providing housing, addiction, food and community services in 
Waterloo Region. We are an organization that understands and values the important contributions of 
our team of nearly 350 employees (and growing), as well as the incredible support that we receive from 
the community, including our donors and over 300 volunteers. We are committed to continuing our 
work of building a healthy work environment where justice, equity, diversity and inclusion is embedded 
in everything we do. As an organization we take a flexible approach, adapting to the changing needs of 
our community and team. 
 
We are seeking an authentic, bold and resourceful person to provide strategic leadership and direction 
for the organization. Demonstrated mastery in communication, negotiation, fundraising, influence and 
building relationships is essential, with the ability to foster trust and collaboration with government, 
funders, major donors and other service organizations across and beyond Waterloo Region. This role is 
responsible for building and nurturing relationships with key interest holders including the board of 
directors, community stakeholders, supporters, employees, and the public. The CEO has overall 
responsibility for the organization’s financial, reputational, programmatic and cultural health, as well as 
developing and delivering on House of Friendship’s Strategic and Annual Plans. As you lead and inspire a 
highly effective senior leadership team in partnership with the Chief Operating Officer, you will ensure 
that House of Friendship is equipped and prepared to meet the needs of the most vulnerable members 
of our community, innovating with an eye to the decade ahead. 
 

If you are passionate about creating solutions to complex issues like poverty, hunger, homelessness 
and addiction, we invite you to bring your vision and experience to our mission. 

 
Key Responsibilities: 
Strategic Organizational Leadership to Accomplish our Strategic Plan including: 
- Investing in organizational health and the well-being of our team members to build a strong 

foundation to support the work that follows 
- Impacting community health by walking with community members in integrated ways that positively 

impact our community’s well-being 
- Influencing broader system health by extending House of Friendship’s influence beyond our direct 

work, shaping change for greater equity throughout Waterloo Region 
 


 Permanent, Full-time 
 


Financial Management and Resource Development: 
- Oversee the financial health of House of Friendship in an environment where political priorities are 

expected to fluctuate 
- Nurture funder relationships and community partnerships to allow the organization to meet the 

increasingly complex and ever-changing needs in our community 
- Lead, inspire and acquire major donor relationships that grow donation revenue for operating and 

capital needs, and supports the fundraising team to raise 25% of the annual operating budget each 
year 

 
Organizational Health and Leadership: 
- Champion and take ownership to ensure a physically and psychologically healthy work environment 

for all employees, students and volunteers 
- Together with the Board of Directors, ensure that House of Friendship meets its strategic and 

financial requirements 
- Attract, nurture and develop highly effective senior and emerging leaders across the organization 

that can lead the organization towards greater impact of our services 
- Create a climate that encourages innovation and calculated risk-taking to develop and adopt 

innovative ideas and solutions 
- Ensure the leadership, systems and resources are in place to safeguard the operational health and 

security of the organization and measure the impact of our mission 
 
Community Engagement, Advocacy and Communications: 
- Expertly promote and raise the profile of the organization across Waterloo Region and beyond, 

advocating and extending the reach of our vision, mission and values 
- Build healthy and productive relationships with key constituents including funders, donors, strategic 

partners and interest holders critical to the success of the mission 
- Advocate for House of Friendship as the key spokesperson and public face of the organization, 

regularly speaking to media, supporters, faith and community groups and government bodies 
- Model and encourage honest, open and transparent communication 
- Educate and inspire volunteers, donors and supporters to serve the most vulnerable members of our 

society with compassion and courage 
 
Required Qualifications/Skills: 
- University degree (Masters Level preferred) with 10+ years’ experience working in a leadership 

capacity, preferably within a non-profit or social services environment 
- Visionary and strategic leadership that prepares for the future while adapting to change in the 

present 
- Commitment to understanding and upholding the vision, mission and values of House of Friendship 

is expected 
- Deep commitment to creating and maintaining a healthy work environment including coaching and 

supporting leaders, with the ability to lead and navigate change in a positive and productive manner 
- Mastery in communication, negotiation, influence and relationship building skills, with proven 

experience in building relationships, trust and consensus at the strategic level 
- Expert in developing partnerships and effectively collaborating with multidisciplinary teams, 

external interest holders, donors, media and politicians and government funders 


 Permanent, Full-time 
 


- Proven expertise in soliciting and growing major donor gifts for operating and capital needs, as well 
as collaborating with a board of directors, demonstrating strategic leadership and governance 
expertise 

- Demonstrated skill and experience handling sensitive, emotional, or political issues with tact and 
good judgement, with the ability to understand and enable diverse viewpoints and approaches to 
resolve conflict and achieve goals 

- Demonstrated commitment to personal growth, self-care and professional development 
 
Compensation: 
At House of Friendship, we know that our team members are the key to the success of our organization 
and our ability to provide essential services to the community. In support of our mission and in 
alignment with our values, House of Friendship is committed to ensuring fair, market-competitive and 
rewarding compensation practices for all of our team members. We aspire to support our team 
members to create a great work environment where our team is able to thrive, succeed, and have a 
positive work experience. 
 
House of Friendship compensation practices including our pay grid, have been developed using 
documented leading pay practices in the not-for-profit sector including Pathways to Decent Work 
(Ontario Nonprofit Network) and Ontario Living Wage Network. 
 
We value the work that you do with fair pay and benefits: 
 • All compensation ranges are categorized under a series of grades and we base our payment 

structure on internal equity. When determining rate of pay, a candidate’s past related experience 
will be taken into consideration. 

 • Paid time off includes five (5) weeks of vacation, 5 personal days and sick credits totaling 
approximately 12 days per year. 

 • Full-time benefit plan including Extended Health Care (EHC), Dental, Group Life, Accidental Death 
and Dismemberment (AD&amp;D), Long Term Disability (LTD), Flexible Spending Account and Employee 
&amp; Family Assistance Program. 

 • We believe strongly in supporting the mental health of our team members, including providing 
access to the Employee and Family Assistance Program, $2,000 for counselling services and our 
workplace Wellness and Psychological Health and Safety programs 

 • We help you save for the future by providing a retirement plan that includes a matched Group 
Pension Plan as well as a Group RRSP and a Group Tax Free Savings Account. 

 
Working Conditions: 
This full-time permanent position requires: 
- Ability to work flexible hours 
- Travel throughout Waterloo Region 
- Encountering participants at program sites who may be under the influence of drugs or alcohol, 

and/or experiencing symptoms of mental illness can be expected 
 

House of Friendship is open and inviting to qualified candidates with lived experience. 
 

<a href="https://theonn.ca/decent-work-pathways/" target="_blank">https://theonn.ca/decent-work-pathways/</a>
<a href="https://www.ontariolivingwage.ca/" target="_blank">https://www.ontariolivingwage.ca/</a>

 Permanent, Full-time 
 


House of Friendship supports justice, equity, diversity, and inclusion in our workplace. We strive to be a 
workplace free of harassment and discrimination and we are committed to removing barriers and being 
an inclusive, work environment. House of Friendship is a place where each person can bring their true 

selves and feel that they belong. We aspire to be an organization that is anti-racist and anti-oppressive so 
that our team, and therefore our community, can truly belong and thrive. 

 
We invite applications from all qualified candidates and actively encourage applications from members 
of groups with historical and/or current barriers to accessing employment including, but not limited to 
Indigenous Peoples, members of racialized groups, persons with disabilities, women, and members of 

the 2SLGBTQIA+ community. 
 

If you require accommodations to be able to participate fully at any stage in the recruitment process, 
including applying for this position, please let us know so that we can discuss accommodation 

options. Accommodations will be provided upon request. 
 

If you are as passionate as we are about serving the community, let’s talk. 
 

To apply, please submit your resume and cover letter here: 
<a href="https://house-of-friendship.hirehive.com/chief-executive-officer-waterloo-region-on-dH30n4" target="_blank">https://house-of-friendship.hirehive.com/chief-executive-officer-waterl…</a> 

 
This posting will remain open until end of the day August 29, 2025. 


<a href="https://house-of-friendship.hirehive.com/chief-executive-officer-waterloo-region-on-dH30n4" target="_blank">https://house-of-friendship.hirehive.com/chief-executive-officer-waterloo-region-on-dH30n4</a>

Chief Executive Officer

Waterfront Neighbourhood Centre Manager, Strategic Initiatives (MSI)&nbsp; (1 year -Contract-August 2025-August 2026) Reports to: Assistant Executive Director Purpose of Job: The goal of this non-traditional development role is to cultivate new relationships, manage projects to deepen and broaden our impact, while leveraging existing partnerships and an entrepreneurial mindset to ultimately ensure that Waterfront Neighbourhood Centre (WNC) can best serve our community. Primary Function: The Manager of Strategic Initiatives (MSI) will coordinate, lead and oversee projects, initiatives and daily activities, and is responsible for identifying opportunities, advising on strategy, grant proposal development, recommending solutions, implementing project plans, fostering external partnerships and responding to the objectives and priorities of WNC. Hours per week: 35 (Full-Time) &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wage Grade: 4.5 (Non-union) Position Summary: The MSI is responsible for resource development and project management from planning to implementation, and monitoring of special and community partnership projects, to ensure the objectives of WNC are carried out efficiently and effectively. The MSI will work directly with the Executive Director and Assistant Executive Director to drive the development and management of both new and existing organization-wide fundraising campaigns, projects, partnerships, and initiatives. The MSI will work with staff, volunteers, students and community members across the organization to ensure that a variety of perspectives are well-represented in the development of new initiatives. The MSI will supervise all staff, volunteers and placement students of special and community partnership projects. Major Responsibilities: Strategic Planning <ul>	<li>Work closely with the Executive Director, Assistant Executive Director, Fundraising Committee, existing donors and other key stakeholders to develop and manage a Fundraising Plan to support organizational objectives</li>	<li>Strategically identify, build, establish and maintain relationships with funders, civic stakeholders, public systems, community groups, and corporate leaders</li>	<li>Implements detailed plans and recommends policies/procedures regarding program specific requirements</li>	<li>Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations</li></ul>Resource Development <ul>	<li>Create a compelling “Case for Support” and use this to secure major gifts, write proposals, secure grants and develop appeals</li>	<li>Identify, research, cultivate and solicit new major gift donors</li>	<li>Engage existing donors by inspiring them to get involved in the fundraising goal</li>	<li>Arrange and attend strategic meetings between the Executive Director &amp; Assistant Executive Director and prospective donors as required</li>	<li>Identify board members and existing donors willing to help meet the Fundraising Goal, and support their efforts by preparing materials and attending meetings</li>	<li>Prepare an annual fundraising budget, monitor expenses, and support financial audits as needed</li>	<li>Periodically deliver progress reports directly to the Board and the Fundraising Committee</li>	<li>Ensures continual monitoring of the Centre's fundraising initiatives progress to ensure that goals and objectives are being achieved and that accountability standards for resource development are met</li>	<li>Oversees the administrative and daily operations of resource development at WNC by ensuring compliance with agency, City, contract and other revenue or special events policies and regulations</li>	<li>Maintains up to date knowledge of current research, legislation, and ethical/best practices pertaining to resource development</li>	<li>Develop and maintain a creative and warm donor stewardship culture within WNC</li></ul>Project Management <ul>	<li>Provide project focused support to WNC's Executive Director &amp; Assistant Executive Director to help advance organizational strategic goals and objectives</li>	<li>Evaluates, prepares materials, and develops business development presentation</li>	<li>Makes presentations to the agency's Committees and Board of Management relating to fundraising initiatives and special projects as required</li>	<li>Develop and maintain Memorandums of Understanding with government agencies, community, and philanthropic institutions in support of ongoing projects</li>	<li>Develop and manage accountability and project management tools to ensure goals are met</li></ul>Marketing &amp; Communications <ul>	<li>Prepares business plans, develops and executes marketing plans, writes solicitation proposals, reports, press releases and communication materials to attract commercial events, as well as identify, research, cultivate and solicit new major gift donors</li>	<li>Works closely with the Assistant Executive Director and IT contractor to maintain the fundraising elements of WNC’s web site and database, including creating, implementing and tracking donor communication strategies, including the spring, fall and holiday appeals. Maintains database files and records including those used to track contributions and maintain accurate mailing lists and other records of the department</li>	<li>Analyze donor data and determine appropriate donor segments and communication strategies</li></ul>Human Resources <ul>	<li>Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.</li>	<li>Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary</li></ul>Minimum Job Requirements: Post-secondary education or Bachelor's degree in a related field to the department (Marketing, Business, Communication, Fundraising, Organizational Behaviour and Diversity, Public Relations). Directly related management expertise in fiscal services, administration, and human resources gained through 3-5 years of equivalent-level work experience. Completion of a management certificate program from a community college an asset. At least 3 years of additional and progressive work experience that can be demonstrated to be applicable to the field of expertise; or equivalent combination of education and experience. Knowledge, Skills and Abilities Required: Knowledge of management principles and practices, preferably in a unionized environment<ul>	<li>Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments</li>	<li>Knowledge of staff hiring procedures</li>	<li>Employee development and performance management skills</li>	<li>Ability to foster a cooperative work environment</li>	<li>Demonstrated experience working in a multiple stakeholder environment</li>	<li>Ability to provide professional coordination and management of development and/or implementation of projects in area of expertise</li>	<li>Demonstrated knowledge of best practice principles and issues related to the department (Recreational programming for all ages and program administration)</li>	<li>Understanding and knowledge of community development and empowerment principles and neighbourhood building strategies involving individuals served by the department, in particular those individuals marginalized by society and most at risk socially, emotionally, economically, physically, and those with mental health concerns</li>	<li>Understands discretion and use of independent judgement when dealing with program and individual client service needs</li>	<li>Strong interpersonal, verbal and written communication skills. Demonstrated good consensus building and negotiation skills</li>	<li>Ability to develop and maintain record keeping systems and procedures</li>	<li>Ability to gather data, compile information, and prepare reports</li>	<li>Knowledge of contracts and grants, preparation and management</li>	<li>Knowledge of budgeting, cost estimating, and fiscal management principles and procedures</li>	<li>Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures</li>	<li>Skill in organizing resources and establishing priorities</li>	<li>Program planning and implementation skills</li>	<li>Ability to work a flexible work schedule which includes evenings and weekends</li></ul>Conditions of Employment: <ul>	<li>Vulnerable Sector Screening</li>	<li>CPR and First Aid required.</li></ul>Terms of Employment: Position Status: Contract August 2025 – August 2026/Full Time (35 hours per week) Union Status: Non-Union/Exempt Salary: $68,438 City of Toronto, Grade 4.5 (2025) Hours of Work: Monday to Friday, some evenings and weekends may be required as needed. DEADLINE FOR APPLICATION: Friday, August 8th, 2025 Please send cover letter and resume to: (Contract) Manager, Strategic Initiatives (MSI) Hiring Committee Waterfront Neighbourhood Centre 627 Queen’s Quay West, Toronto, Ontario, M5V 3G3 Email: <a href="mailto:jobs@waterfrontnc.ca" target="_blank">jobs@waterfrontnc.ca</a> Waterfront Neighbourhood House is an equal opportunity employer. Only applicants selected for the interview will be contacted. Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants who provide an email address may receive their written correspondence with respect to this job posting directly to the email address provided with their application. As an applicant, it is your responsibility to ensure that you check your email regularly to receive this correspondence. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and the City of Toronto's Accommodation Policy, accommodation will be provided in all parts of the hiring process. Applicants are required to make their needs known in advance.

Waterfront Neighbourhood Centre

Manager, Strategic Initiatives (MSI)

Location: Ottawa, Montréal (Le français suivra.) Dairy Farmers of Canada (DFC) is the national policy, advocacy and promotional organization representing over 9,000 Canadian dairy farmers. DFC strives to create stable conditions for the dairy sector in our country. It also seeks to maintain policies that promote the sustainability of Canadian dairy production and promote dairy products and their health benefits. Reporting to the Board of Directors, the Chief Executive Officer (CEO) serves as the primary representative of the organization to key internal and external stakeholders, including Board Members, provincial associations, and members across Canada. Working in close collaboration with the Board of Directors, the CEO provides strategic guidance, informed analysis, and clear recommendations to support effective decision-making. The CEO is accountable for the development and execution of strategic and operational plans, achievement of financial and organizational goals, and overall business performance, while ensuring compliance with corporate policies. A collaborative and transparent leader, the CEO fosters strong communication and teamwork across all levels of the organization, across a representative board governance model, with provincial Dairy organizations and plays a key role in shaping a positive and inclusive workplace/stakeholder culture - one that positions the company for long-term success and recognizes its people and stakeholders as its most valuable assets. An inspiring and unifying presence, the ideal candidate brings a proven ability to align diverse stakeholders within a federated governance model. They are empathetic, approachable, and politically astute as well as being skilled at fostering constructive dialogue with producers, provincial boards, industry collaborators, and all levels of government. Bilingual in both official languages and engaging, they communicate with clarity and conviction across Canada’s regions, representing the voice of dairy producers with authenticity and strength. Guided by a transformational mindset and a deep-rooted commitment to member service, the ideal candidate champions collaboration, innovation, and continuous improvement. Their leadership empowers people, builds consensus, and galvanizes national unity, anchored by operational rigour and a strong moral compass. With a clear strategic lens and the courage to lead through complexity, they are well-equipped to steward DFC into the future, ensuring Canadian dairy producers continues to thrive in a dynamic global landscape. This is a unique opportunity for a dedicated and passionate leader. To apply for this position, please submit your application and related materials to <a href="mailto:mgaudreault@boyden.com" target="_blank">mgaudreault@boyden.com</a> before September 1st, 2025, and state the title of the position in the subject line of your email. We thank all applicants for their interest, however, only those under consideration for the role will be contacted. DFC is a proud equal opportunities employer that allows all of their people to reach their full potential. A diverse and inclusive workforce is key to their success as diverse teams bring different perspectives and creative ideas that benefit the communities they serve. We encourage all qualified candidates from all walks of life to apply to join their team. DFC are committed to providing all employees with a workplace experience that is free from barriers, discrimination, and harassment regardless of age, sex, gender, sexual orientation, faith identity, nationality and/or disability status. If you have questions about accessible employment at DFC, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process (including obtaining our communications in more accessible formats), we encourage you to contact us at <a href="mailto:mgaudreault@boyden.com" target="_blank">mgaudreault@boyden.com</a>. +++ Chef·fe de la direction Producteurs laitiers du Canada Lieu&nbsp;: Ottawa, Montréal Les Producteurs laitiers du Canada (PLC) sont l’organisme national de politique, de lobbying et de promotion représentant plus de 9 000 producteurs laitiers canadiens. Les PLC s’efforcent de créer des conditions stables pour le secteur laitier dans notre pays. Ils cherchent aussi à maintenir des politiques qui favorisent la viabilité de la production laitière canadienne et qui font la promotion des produits laitiers et de leurs bienfaits pour la santé. Relevant du conseil d’administration, la personne au poste chef·fe de la direction agit à titre de principal·e représentant·e de l’organisation auprès des parties prenantes clés, tant internes qu’externes, y compris les membres du conseil, les associations provinciales et les membres à travers le Canada. Travaillant en étroite collaboration avec le conseil d’administration, la personne titulaire fournit des orientations stratégiques, des analyses éclairées et des recommandations claires afin de soutenir une prise de décision efficace. La personne au poste chef·fe de la direction est responsable de l’élaboration et de la mise en œuvre des plans stratégique et opérationnel, de l’atteinte des objectifs financiers et organisationnels, ainsi que de la performance globale de l’organisation, tout en assurant la conformité aux politiques de gouvernance et d’entreprise. Leader collaborative et transparente, la personne titulaire favorise une communication fluide et le travail d’équipe à tous les niveaux de l’organisation, dans le respect d’un modèle de gouvernance représentatif, en collaboration avec les organisations laitières provinciales. Elle joue également un rôle clé dans la création d’une culture organisationnelle et partenariale positive et inclusive, une culture qui soutient le succès à long terme de l’organisation et qui reconnaît les personnes et les parties prenantes comme ses atouts les plus précieux. Présence inspirante et rassembleuse, la personne idéale démontre une aptitude éprouvée à mobiliser des parties prenantes diverses au sein d’un modèle de gouvernance fédéré. Elle fait preuve d’empathie, de convivialité et d’une fine intelligence politique, en plus de démontrer une grande habileté à favoriser un dialogue constructif avec les productrices et producteurs, les bureaux provinciaux, les partenaires de l’industrie et les différents paliers de gouvernement. Bilingue dans les deux langues officielles et engageante, la personne titulaire du poste communique avec clarté et conviction d’un bout à l’autre du pays, incarnant la voix du secteur de la production laitière avec force et authenticité. Animée par un esprit de transformation et un engagement profond envers le service aux membres, cette personne valorise la collaboration, l’innovation et l’amélioration continue. Son leadership favorise la responsabilisation, la recherche de consensus et la cohésion nationale, appuyé par une rigueur opérationnelle et un sens éthique affirmé. Dotée d’une vision stratégique claire et du courage nécessaire pour naviguer dans la complexité, elle est bien outillée pour accompagner les PLC vers l’avenir, en veillant à la prospérité continue du secteur canadien de la production laitière dans un contexte mondial en constante évolution. Ce poste représente une occasion unique pour un leader passionné. Pour soumettre votre candidature, veuillez faire parvenir votre demande et les documents connexes à <a href="mailto:mgaudreault@boyden.com" target="_blank">mgaudreault@boyden.com</a> avant le 1er septembre 2025 en indiquant le titre du poste dans l’objet de votre courriel. Nous remercions toutes les personnes de leur intérêt pour ce poste. Veuillez toutefois noter que nous ne communiquerons qu’avec les candidats retenus pour la suite du processus. Les PLC souscrivent fièrement au principe de l’égalité des chances et qui permet à toutes les personnes de réaliser leur plein potentiel. Les PLC croient fermement qu’une équipe diversifiée et inclusive est essentielle à leur réussite, car la diversité des perspectives et des idées créatives enrichit leur capacité à servir les communautés auxquelles ils sont dévoués. Nous encourageons toutes les personnes qualifiées, quels que soient leur parcours de vie, leur identité ou leur situation, à poser leur candidature pour se joindre à l’équipe des PLC. Les PLC s’engagent à offrir à l’ensemble de leur personnel un milieu de travail exempt d’obstacles, de discrimination et de harcèlement, sans égard à l’âge, au sexe, au genre, à l’orientation sexuelle, à l’identité spirituelle ou religieuse, à la nationalité ou au statut en matière de handicap. Si vous avez des questions concernant l’accessibilité de l’emploi chez les PLC, ou si vous souhaitez entamer une conversation confidentielle sur vos besoins en matière d’accessibilité ou d’accommodement tout au long du processus de recrutement (y compris pour recevoir nos communications dans un format plus accessible), nous vous invitons à nous écrire à l’adresse suivante : <a href="mailto:mgaudreault@boyden.com" target="_blank">mgaudreault@boyden.com</a>. &nbsp;

Dairy Farmers of Canada / Producteurs laitiers du Canada

Chief Executive Officer / Chef·fe de la direction

EXECUTIVE DIRECTOR 
JOB POSTING (For Internal &amp; External Distribution) 

 
Summary 
Are you a seasoned non-profit senior management professional with a grassroots soul? Delta Family 
Resource Centre is seeking a values-driven, collaborative, inspiring Executive Director to lead Delta 
Family into its next chapter of evolution and growth. 
 
Organization Description 
Delta Family Resource Centre (DELTA FAMILY) is a B3, community-based non-profit agency that is 
committed to enhancing the potential of children, families and seniors. Delta Family offers programs, 
services and supports for Black and other priority populations in Northwest Toronto to amplify their 
resilience and strengths. Delta Family supports parents, children, youth, seniors, and communities with 
activities that focus on capacity building, poverty reduction, family wellness, individual and family 
mental health, leadership development, and supporting youth involved in the justice system and other 
systems that have historically disadvantaged Black communities (Education, Care). With a main office 
and seven satellite locations in North West Toronto and a staff of 60 qualified professionals, Delta 
Family has been recognized for its innovative programs and culturally relevant programming for Black 
communities, its strong capacity building with Black and racialized groups and a commitment to building 
communities where all people thrive. 
 
The Opportunity 
The Executive Director provides operational and strategic leadership to Delta Family to ensure that the 
organization serves its mission and vision and achieves its objectives. Reporting to the Board of 
Directors, the Executive Director provides effective administration of all programs and services, leads 
the human resource management, oversees the financial operations, and with support from the 
management team, initiates, develops and maintains partnerships and manages funder relationships. 
The Executive Director is responsible for seeking and acquiring funding contributions, grants, and 
donations from federal, provincial, and municipal governments and foundations and supports the 
development of a fundraising strategy to ensure the financial stability of Delta Family. The Executive 
Director also oversees all required statutory and accreditation-related compliances including financial 
reporting and compliances. 
 
Key Responsibilities 
Organizational Development and Strategic Leadership: 
 • Provides leadership in advancing the mission and vision of Delta Family 
 • Leads and oversees the development and provision of needed programs and services for 

families, children, youth, adults, seniors and newcomers 
 • Provides leadership in creating customized services for and with Black communities as a B3 

agency 
 • Supports the management team in developing and implementing program plans 
 • Works with the management team to review and evaluate programs and develop annual plans 

consistent with strategic directions 
 • Supports inclusive triennial strategic planning process and ensures planning decisions are used 

in setting annual program/project goals 
 • Provides an annual calendar that guides operations during the year 


 
 
 • Leads and promotes diversity, equity, access and inclusion through all of Delta Family’s 

programs, services and operations 
 • Leads by example in promoting a values-based organizational culture that fosters cooperation, 

open communication, teamwork, and a common organizational vision. 
 • Ensures that Delta Family develops and adheres to comprehensive policies and procedures 
 • Works with Delta Family’s Board of Directors and management in determining advocacy roles 

for Delta Family and in representing Delta Family in advocacy initiatives 
 • Provides leadership in identifying, acquiring and responsible use of appropriate technology 

including AI, client relationship management, and social media tools to enhance programming 
and outreach 

 • Provides leadership in identifying and responding to emerging trends that impact the 
communities served, the sector and the organization. 

 
Funding and Financial Management: 
 • Effectively manages and seeks to grow an organization budget of $6+ million 
 • Prepares and/or approves all Delta Family funding applications and reports to funders 
 • Builds and maintains a team of grant writers to contract their services when needed 
 • Identifies and negotiates new funding and funding contracts 
 • Develops strong working relationships with funders and represents Delta Family with funders 

and donors 
 • Assists in the preparation of a comprehensive annual budget 
 • Expends funds within the limits of the annual budget and operating plan approved by the board 

and parameters set in policies 
 • Responsible for bringing to the attention of the board, variances to approved budgets, and the 

need for special and exceptional expenditures not included in the budget 
 • Ensures that the agency operates within budget guidelines and works with the Finance 

Coordinator, Finance Manager and finance committee to prepare budget revisions as needed 
through the year. 

 • Ensures that Delta Family prepares for and complies with annual audit requirements and 
successfully completes the annual financial audit. 

 • Works with the finance committee to develop and maintain sound financial policies and 
practices 

 • Signs cheques on behalf of the agency with a second authorized signature by a member of the 
Board of Directors or designate required on cheques 

 
Human Resource Management: 
 • Holds ultimate responsibility for the recruitment, employment, and release of all Delta Family 

personnel 
 • Works with the Operations Manager to ensures that job postings/descriptions are developed, 

that regular performance evaluations are held, and that sound human resource practices that 
are consistent with Delta Family’s values are in place 

 • Ensures that an effective management team, with appropriate provisions for succession, is in 
place and provides orientation, training, supervision and evaluation of all management team 
members 

 • Encourages and supports staff development and training 


 
 
 • Participates in biennial or triennial collective bargaining negotiations and presents the collective 

bargaining agreement to the board for final approval 
 • Maintains a strong working relationship with the union representing the organization 
 • Works with pro-bono legal firm to resolve employment-related issues proactively 
 • Maintains a workplace culture and environment that attracts, retains, and motivates a diverse 

staff with top talent and skills 
 • Works to ensure that the organization offers competitive compensation and benefits to attract 

and retail top talent 
 • When necessary, conducts or designates an investigator to conduct investigations into client 

and staff complaints to resolve the complaint. 
 • Ensures accessibility, transparency and integrity in interactions with staff 
 • Leads by example, ensuring that staff can expect and receive equitable and fair treatment 
 
Board Administrative Support: 
 • Works with the Board of Directors to develop strategic priorities and plans 
 • Serves as an advisor to the board on policy and issues that affect the programs and services 

provided by the organization 
 • Provides the Board with the information it requires to govern effectively, make informed 

decisions and monitor the overall performance of the organization in achievement of approved 
goals. 

 • Works with the chair to develop agendas for Board meetings, retreats and the Annual General 
Meeting 

 
Community &amp; Public Relations: 
 • Represents Delta Family on community committees, networks and coalitions 
 • Stewarding, building and enhancing Delta Family’s strong reputation with clients, funders, 

partners and other stakeholders 
 • Establishes and maintains sound working relationships and partnerships with community groups 

and organizations 
 • Speaks and makes presentations about Delta Family and its programs, services and community 

to a wide variety of organizations and institutions 
 • Acts as the media spokesperson for Delta Family 
 
Required Qualifications and Experience 
Must Have 
 • The minimum education required is a master’s degree in Social Work, Social Sciences, Project 

Management, or Human Resources or equivalent combination of experience and education in a 
related field. 

 • A minimum of three years of senior management/executive experience working within multi-
service, multi-funded and unionized organizations. 

 • Lived experience of the issues facing Black communities 
 • Experience in working with or demonstrated knowledge of services for Black and other 

marginalized communities including newcomers. 
 • Experience in program and community development, human resources, non-profit finances and 

working with non-profit boards. 


 
 
 • Experience developing and maintaining partnerships with government and other funders and 

nurturing mutually respectful relationships with grassroots (predominantly Black and racialized) 
organizations and groups to facilitate capacity building and provide trustee support. 

 • Demonstrated expertise in resource development, with a track record of having successfully 
secured funding for organizations. 

 • Experience working collaboratively with a management team as well as working in a hybrid 
workplace. 

 • Experience developing and or leading Equity, Diversity, Access and Inclusion initiatives 
Nice to Have 
 • Lived or working experience and or knowledge of North-West Toronto and issues affecting local 

neighbourhoods 
 • Ability to speak a language commonly spoken among communities in North-West Toronto, 

besides English and French 
 

How to Apply 
Delta Family has retained a recruitment advisory and support service to conduct and manage the search 
for our next Executive Director. 
 
Interested applicants are requested to submit their cover letter and resume to 
<a href="mailto:mohan@campuslogix.com" target="_blank">mohan@campuslogix.com</a> by email with the subject line – ‘Delta Family ED Hiring’ on or before August 
22, 2025. Applicants must include responses for the following in their cover letter: 
1. Timeline for joining with due consideration for notice period with existing employer if any 
2. Expected annual salary for the responsibilities and nature of the organization detailed above 
 
Delta Family welcomes applications from all qualified individuals and encourages applications from 
individuals with lived experience of the issues facing Black communities, people of color, women, 
LGBTQ+ individuals, and people with disabilities. 
 
Delta Family reserves the right to screen and interview applicants before the deadline for applications. 
While we are thankful to all applicants for their interest, we will only be able to respond to shortlisted 
applicants. 
 
Accommodations 
Delta Family is committed to providing an inclusive and accessible environment for staff, volunteers and 
clients. Candidates who need accommodations may request accommodations and Delta Family is 
committed to providing reasonable accommodations during the hiring process. 
 

<a href="mailto:mohan@campuslogix.com" target="_blank">mailto:mohan@campuslogix.com</a>

Campuslogix

Executive Director

JOB DESCRIPTION 
 

Position Title: Shelter Manager 
Department: Shelter 
Reports To: Associate Director of Community Safety &amp; Connection 
Date last approved: July 2025 

 
FIRST UNITED is a registered charity that has been serving Vancouver's Downtown Eastside 
community for 140 years. We offer responsive, low-barrier services to individuals who are low-
income, under-housed or homeless. We provide essential services to meet the daily needs of 
community members and engage in systems change work to reduce homelessness and break 
cycles of poverty. If you're looking for purpose-filled work and want to make a different in the 
community, this might be the opportunity for you. 
 
FIRST UNITED is seeking applications for the position of: Shelter Manager 
 
WHAT WE OFFER: 
Salary: $82,000 - $88,000 
 

 • Annual salary progression for all staff 
 • Comprehensive and 100% employer-paid health benefits including extended health and 

dental plan for regular staff, spouses and dependents. 
 • United Church of Canada defined pension plan; employee contribution rate 6%, 

employer contribution rate 9%. 
 • Life insurance, Long-term Disability, and AD&amp;D benefits 
 • 20 days of paid annual vacation 
 • 13 statutory paid days off every year and 12 days of paid sick leave. 

 
Each job within the FIRST UNTIED CHURCH Community Ministry Society should promote our 
accomplishment of our vision, mission, and values. 
 
GENERAL DESCRIPTION: 
 
The Shelter Manager, under the direction of the Associate Director of Community Safety &amp; 
Connection ensures community members who access our shelter services feel connected and 
are treated with respect and dignity. The shelter manager is responsible for the day-to-day 
operations, providing direct service and supervision to staff, shelter residents, ensuring 
adherence to shelter policies and protocols, and ensuring effective operations of the shelter 
program. 

<a href="https://firstunited.ca/about-us/" target="_blank">https://firstunited.ca/about-us/</a>

SPECIFIC DUTIES &amp; RESPONSIBILITIES 
 
Operations Management: 
Directing shelter operations: 

 • Overseeing the day-to-day activities, ensuring efficient workflows, and implementing 
and maintaining necessary systems, policies, and procedures. 

 • Oversight of the weekly staffing schedules, timesheets/payroll, leave requests and 
associated administrative duties regarding shelter staff. 

 • Facility Maintenance, overseeing facility maintenance and ensuring it is kept in good 
working order. Reporting deficiencies to the Facilities Manager. 

 • Maintaining the budget, monitoring spending, and assisting with operational budgetary 
planning. 

 • Identifying and reporting resource requirements and deficiencies, ensuring the facility is 
well-stocked and functioning properly. 

 • Data Collection and Reporting: Keeping data regarding key functions of the shelter, 
analyzing information, and presenting monthly reports. 

 • Ensuring the safety and sanitation of the facility, implementing and overseeing safety 
programs, and staying current on industry best practices. 

 • Attending the OHS monthly meeting and following up with recommendations. 
 • Some maintenance duties as needed. 

 
Staff Supervision: 

 • Managing and supporting shelter staff, providing orientation, training, and guidance. 
 • Responsible for Human Resources functions regarding the Shelter Team including 

progressive discipline, coaching and performance reviews. Carry out recruitment, hiring, 
training and orientation of staff to maintain a full roster of full-time and part-time 
Shelter Resource Workers, Case Workers, Shift Supervisors and Janitorial Staff. 

 • Establish policies and procedures for the Shelter Team and the Shelter Program which 
align with First United Church Community Ministry Society values, and the BC Housing 
contract. Review and edit established policies to reflect program changes where 
required. 
 

Resident Support: 
 • Oversee the case planning function. Work with Shelter Case Planner/s, and Shift 

Supervisors to provide case management and gateway services for shelter residents. 
 • Collaborate on decisions regarding termination of shelter services for shelter residents. 
 • Provide crisis intervention and de-escalation when required. 
 • Ensure the overall safety of the shelter program. Develop and provide input to the 

development of safety plans and decisions regarding denial or restriction of service due 
to violent, abusive or inappropriate conduct. 

 • Follow up complaints and concerns from the shelter residents. 
 


Communication and Collaboration: 
 • Attending all organizational staff meetings. 
 • Planning and conducting regular staff meetings, providing feedback and support to 

staff. 
 • Accountable for HIFIS documentation and shift report accuracy and completion. 
 • Accountable for information management, data collection and reports for shelter 

resident intakes, stays, turn aways and gateway into housing. 
 • Collaborating with external partners, such as community agencies, and representing 

the shelter at community events when required. 
 • Providing excellent customer service, resolving complaints, and ensuring a positive 

customer experience. 
 
KNOWLEDGE &amp; SKILLS: 
 

 • Ability to maintain a calm, welcoming, empathetic and professional demeanor with 
vulnerable and/or marginalized individuals, which may include mental health, and 
substance use disorder. 

 • Strong leadership and management skills. 
 • Excellent communication and interpersonal skills. 
 • Organizational and administrative skills. 
 • Ability to work effectively with staff, volunteers, and the public. 
 • Knowledge of shelter operations. 
 • Strong problem-solving skills. 
 • Experience with budgeting and financial management. 
 • Computer proficiency. 
 • Ability to work in a fast-paced environment. 
 • Ability to handle difficult situations and de-escalate conflict. 
 • Physical ability to safely lift 23kg (50 lbs.) regularly. 
 • Valid BC Driver’s License and clear driving record required. Ability to drive cargo 

van/s. 
 
EDUCATION 
 

 • Management experience preferred. 
 • Post-secondary education, degree or diploma in a relevant field or a combination of 

education and management experience. 
 • Experience in a non-profit environment, e.g. shelter, group home, recovery house 
 • Experience in a unionized environment strongly preferred. 
 • Non-violent crisis intervention 
 • Basic First Aid Certification. 
 • Naloxone training 


SCOPE OF RESPONSIBILITY 
 
Supervisory/Management responsibility 
Shelter Case Planner/s, Shift Supervisors, Shelter Resource Workers, and Janitorial Staff 
 
Financial responsibility 
Responsible for the overall management of the budget in assigned areas of responsibility. 
 
Latitude 
The Shelter Manager works independently. If clarification is required, it is expected that the 
Manager will request further directions from the Director of Community Connection &amp; Safety, 
Director of Community Services, and/or Executive Director. 
 
INTERNAL/EXTERNAL RELATIONSHIPS 

 • Regular communication is maintained with all levels of staff and management, as work 
is assigned and completed, and information exchanged on an ongoing basis. 

 
JOB CLASSIFICATION &amp; WAGES: 
â¡ Exempt X Management â¡ Bargaining Unit 
 
*** 
We are committed to becoming a more just, equitable, inclusive, and diverse workplace, which 
extends to how we hire. We are continually learning new and unlearning old practices while 
examining systemic causes of inequity, including colonialism. 
 
We aim to be representative of the communities we serve. We welcome everyone to apply, and 
we strongly encourage applications from members of communities that have been marginalized 
based on Indigeneity, race, colour, religion, nationality, social or ethnic origin, sex, age, 
disability, sexual orientation, gender identity and/or expression. In order to achieve a 
representative team, preference may be given to people who are members of one or more of 
these groups. 
***

First United Church Community Ministry Society

Shelter Manager

INTERNAL/EXTERNAL JOB POSTING: Manager Housing Programs Date Posted: July 23, 2025 Application Deadline: August 13, 2025 Hours of Work: 35 hours/week Reports to: Director of Programs Classification: Non-Unionized - Management Position Location: On-site, in person position (limited remote work)&nbsp;About Us Elizabeth Fry Toronto delivers gender-based, trauma-informed services and advocates for justice and equity for criminalized women, trans, non-binary, and Two Spirit people, as well as their families. We envision communities where women and gender-diverse people are not criminalized. Our work is grounded in an anti-oppressive, anti-racist, intersectional feminist, abolitionist framework and guided by our values of Compassion, Equity &amp; Inclusion, Excellence, and Accountability. We support the empowerment and well-being of criminalized individuals through responsive, client-centered programs that address the complex and systemic barriers they face. Our services are rooted in trauma-informed and harm reduction practices, assisting people at various stages of involvement in the criminal justice system. We are seeking a strategic and compassionate leader to oversee Elizabeth Fry Toronto’s housing portfolio, including our supportive housing building and a range of housing-focused programs for women and gender-diverse individuals involved in the criminal justice system. Reporting to the Director of Programs, the Manager – Housing Programs will ensure trauma-informed, evidence-based, and responsive service delivery across the housing continuum. This role involves staff supervision, collaboration with property management and maintenance teams, oversight of intake, tenancy, eviction prevention, compliance with legal and funding requirements, and direct engagement with clients and community partners. This role will appeal to someone with a strong understanding of supportive and transitional housing, tenant rights, and housing equity, who is passionate about reintegration, community-based supports, and building sustainable pathways to housing stability.&nbsp;Key Responsibilities<ul>	<li>Lead the day-to-day operations of Elizabeth Fry Toronto’s housing-focused programs, including supportive housing services.</li>	<li>Supervise a team of housing and tenancy staff, including onboarding, coaching, and performance evaluation.</li>	<li>Coordinate intake, tenancy support, income verification, and eviction prevention strategies.</li>	<li>Oversee rent calculation, arrears tracking, and liaise with finance and external agencies on subsidies and payments.</li>	<li>Ensure compliance with the Residential Tenancies Act, Housing Services Act, and related legislation.</li>	<li>Collaborate with facilities and maintenance teams to ensure safe, well-maintained housing environments.</li>	<li>Lead risk assessments and support clients through crises in a trauma-informed and culturally safe manner.</li>	<li>Foster relationships with Coordinated Access, legal clinics, funders, and other community partners.</li>	<li>Analyze and report on service data to support program evaluation, compliance, and continuous quality improvement.</li></ul>Key Qualifications:<ul>	<li>Education: Undergraduate degree in Social Work, Housing, Community Services, or a related field.</li>	<li>Experience: Minimum 5 years of experience supporting marginalized individuals, including criminalized women and gender-diverse individuals.</li>	<li>Supervision: Minimum 3 years of supervisory experience (preferably in unionized settings).</li>	<li>Knowledge: Strong knowledge of housing systems, the Residential Tenancies Act, eviction prevention, and subsidized housing.</li>	<li>Commitment: Trauma-informed, feminist, anti-racist, anti-oppression, and harm reduction practices.</li>	<li>Understanding: Knowledge of the intersection between housing instability and criminalization.</li>	<li>Skills: Case consultation, staff mentorship, and program development.</li>	<li>Technical: Proficiency in budgeting, data tracking, client information systems, and Microsoft 365.</li>	<li>Communication: Strong communication, problem-solving, interpersonal, and crisis intervention skills.</li>	<li>Availability: Flexibility for evenings and weekends as needed.</li>	<li>Languages: Bilingual in French or other languages is an asset.</li>	<li>Travel: Ability to travel between offices and community locations.</li>	<li>Clearances: Successful police background check is a condition of employment.</li></ul>Working Conditions<ul>	<li>Primary work takes place at Elizabeth Fry Toronto housing sites, with occasional travel to community-based meetings or tenant residences.</li>	<li>Occasional evening and weekend hours are required to address housing crises or provide after-hours support.</li>	<li>Regular exposure to urgent housing issues including conflict resolution, pest management, arrears recovery, and maintenance concerns.</li>	<li>Participation in the agency’s leadership on-call rotation.</li></ul>How to Apply Please send your cover letter and resume in ONE document to <a href="mailto:careers@efrytoronto.org" target="_blank">careers@efrytoronto.org</a> by 5 P.M. on &nbsp;August 13, 2025 Applicants must list Manager Housing Programs in the subject line of the email.&nbsp;Or simply click the “Apply” button to submit your application and cover letter. We appreciate all applications, but only candidates selected for an interview will be contacted.&nbsp;Diversity Statement Elizabeth Fry Toronto is committed to equity and inclusion and encourages applications from Indigenous, Black, racialized, 2SLGBTQIA+, disabled, and other equity-deserving communities. We recognize the importance of lived experience in the criminal justice system and value applications from those with relevant personal insight. We are committed to creating a respectful, barrier-free hiring process. If you require accommodation during any stage of the hiring process, please let us know.

Elizabeth Fry Toronto

Manager Housing Programs

INTERNAL/EXTERNAL JOB POSTING: Program Manager – Community Supports/ Social works Date Posted: &nbsp;July 23, 2025 Application Deadline: &nbsp;August 13, 2025 Hours of Work: 35 hours/week Reports to Director of Programs Classification: Non-Unionized, Full-Time, Management Location: On-site, in person position (limited remote work)&nbsp;About Us Elizabeth Fry Toronto delivers gender-based, trauma-informed services and advocates for justice and equity for criminalized women, Trans, non-binary, and Two Spirit people, as well as their families. We envision communities where women and gender-diverse people are not criminalized. Our work is grounded in an anti-oppressive, anti-racist, intersectional feminist, abolitionist framework and guided by our values of Compassion, Equity &amp; Inclusion, Excellence, and Accountability. We support the empowerment and well-being of criminalized individuals through responsive, client-centered programs that address the complex and systemic barriers they face. Our services are rooted in trauma-informed and harm reduction practices, assisting people at various stages of involvement in the criminal justice system. We are currently seeking a Program Manager – Community Supports to oversee a portfolio of community-based programs at Elizabeth Fry Toronto. This leadership role involves supervising staff and volunteers, supporting service users through a trauma-informed lens, and ensuring the delivery of high-quality programs in line with organizational priorities.&nbsp;Key Responsibilities<ul>	<li>Program Leadership: Provide oversight for the agency’s community support programs, ensuring alignment with strategic goals and organizational standards.</li>	<li>Staff Supervision: Supervise and support program staff and volunteers in a unionized environment, promoting a culture of accountability and continuous learning.</li>	<li>Service Delivery: Ensure services are trauma-informed, culturally safe, and accessible to clients with complex needs, including those impacted by criminalization, poverty, homelessness, mental health, and substance use.</li>	<li>Stakeholder Engagement: Build and maintain partnerships with community agencies, government bodies, and stakeholders including funders and crown offices.</li>	<li>Quality Improvement: Foster a client-centered, evidence-based approach to service delivery, including support in crisis de-escalation and conflict management.</li>	<li>Administration: Assist with reporting, data tracking, and budget oversight in collaboration with senior management.</li></ul>Qualifications<ul>	<li>Education: Undergraduate degree in Social Work, Housing, Community Services, or a related field.</li>	<li>Experience: Minimum 5 years of experience supporting marginalized individuals, including criminalized women and gender-diverse individuals.</li>	<li>Supervision: Minimum 3 years of supervisory experience (preferably in unionized settings).</li>	<li>Knowledge: Strong knowledge of the criminal justice system and its impact on women and non-binary people.</li>	<li>Commitment: Trauma-informed, feminist, anti-racist, anti-oppression, and harm reduction practices.</li>	<li>Understanding: Knowledge of intersectionality and criminalization.</li>	<li>Skills: Case consultation, staff mentorship, and program development.</li>	<li>Technical: Proficiency in budgeting, data tracking, client information systems, and Microsoft 365.</li>	<li>Communication: Strong communication, problem-solving, interpersonal, and crisis intervention skills.</li>	<li>Availability: Flexibility for evenings and weekends as needed.</li>	<li>Languages: Bilingual in French or other languages is an asset.</li>	<li>Travel: Ability to travel between offices and community locations.</li>	<li>Clearances: Successful police background check is a condition of employment.</li></ul>Working Conditions<ul>	<li>Primary work location is on-site, in person with limited flexibility for remote work.</li>	<li>After-hours response as part of a rotating schedule.</li>	<li>Some travel to community partner locations may be required.</li></ul>How to Apply Please send your cover letter and resume in ONE document to <a href="mailto:careers@efrytoronto.org" target="_blank">careers@efrytoronto.org</a> by 5 P.M. on August 13, 2025 Applicants must list Program Manager – Community Supports in the subject line of the email.&nbsp;Or simply click the “Apply” button to submit your application and cover letter. We appreciate all applications, but only candidates selected for an interview will be contacted.&nbsp;Diversity Statement Elizabeth Fry Toronto is committed to equity and inclusion and encourages applications from Indigenous, Black, racialized, 2SLGBTQIA+, disabled, and other equity-deserving communities. We recognize the importance of lived experience in the criminal justice system and value applications from those with relevant personal insight. We are committed to creating a respectful, barrier-free hiring process. If you require accommodation during any stage of the hiring process, please let us know.

Program Manager – Community Supports

INTERNAL/EXTERNAL JOB POSTING: &nbsp;&nbsp;&nbsp;Manager – Phyllis Haslam Residential Program Date Posted: &nbsp;July 23, 2025 Application Deadline: August 13, 2025 Hours of Work: 35 hours/week (Evening and weekend availability required) Reports To: Director of Programs Classification: Non-Unionized, Full-Time, Management Location: On-site, in person position for Phyllis Haslam Residential Program&nbsp;About Us Elizabeth Fry Toronto delivers gender-based, trauma-informed services and advocates for justice and equity for criminalized women, trans, non-binary, and Two Spirit people, as well as their families. We envision communities where women and gender-diverse people are not criminalized. Our work is grounded in an anti-oppressive, anti-racist, intersectional feminist, abolitionist framework and guided by our values of Compassion, Equity &amp; Inclusion, Excellence, and Accountability.&nbsp; We support the empowerment and well-being of criminalized individuals through responsive, client-centered programs that address the complex and systemic barriers they face. Our services are rooted in trauma-informed and harm reduction practices, assisting people at various stages of involvement in the criminal justice system. We are currently seeking a Manager for the Phyllis Haslam Residential Program. This is a transitional residential program for women exiting federal incarceration, supporting their reintegration into the community. The program offers 24-hour support to residents and requires a dynamic and experienced leader who can ensure the program’s operational success while complying with Correctional Services Canada (CSC) regulations. The Manager will supervise a team of permanent and casual staff, ensuring a safe, supportive, and trauma-informed environment for all residents. Key Responsibilities<ul>	<li>Program Oversight: Manage the daily operations of the 24/7 Phyllis Haslam Residential Program, ensuring compliance with CSC's Statement of Work and organizational objectives.</li>	<li>Staff Management: Supervise, mentor, and support a team of permanent and casual staff; ensure adequate staffing for after-hours coverage.</li>	<li>Reintegration Support: Lead efforts to support residents in their reintegration journey, including providing access to housing, life skills training, and external support services.</li>	<li>Partner Engagement: Develop and maintain strong relationships with external partners, including correctional facilities, government agencies, and community organizations.</li>	<li>Financial Oversight: Monitor and manage the program budget, ensuring compliance with financial guidelines and effective use of program funds.</li>	<li>Crisis Management: Address safety concerns, legal issues, and crisis interventions, escalating issues as needed.</li>	<li>Documentation and Reporting: Maintain accurate case files, prepare program reports for internal and external stakeholders, and track key performance indicators to ensure program success.</li></ul>Qualifications<ul>	<li>Education: Undergraduate degree in Social Work, Housing, Community Services, or a related field.</li>	<li>Experience: Minimum 5 years of experience supporting marginalized individuals, including criminalized women and gender-diverse individuals.</li>	<li>Supervision: Minimum 3 years of supervisory experience (preferably in unionized settings).</li>	<li>Knowledge: Strong understanding of the criminal justice system, particularly as it relates to women and marginalized groups, and experience with CSC compliance and reporting.</li>	<li>Commitment: Trauma-informed, feminist, anti-racist, anti-oppression, and harm reduction practices.</li>	<li>Understanding: Knowledge of the intersection between housing instability and criminalization.</li>	<li>Skills: Case consultation, staff mentorship, and program development.</li>	<li>Technical: Proficiency in budgeting, data tracking, client information systems, and Microsoft 365.</li>	<li>Communication: Strong communication, problem-solving, interpersonal, and crisis intervention skills.</li>	<li>Availability: Flexibility for evenings and weekends as needed.</li>	<li>Languages: Bilingual in French or other languages is an asset.</li>	<li>Travel: Ability to travel between offices and community locations.</li>	<li>Clearances: Successful police background check is a condition of employment.</li></ul>Working Conditions<ul>	<li>Evening and weekend availability required.</li>	<li>After-hours response as part of a rotating schedule.</li>	<li>Some travel between housing sites and external community locations.</li>	<li>Exposure to crisis situations requiring de-escalation and intervention.</li>	<li>Office and on-site work in a high-demand, 24/7 environment.</li></ul>How to Apply Please send your cover letter and resume in ONE document to <a href="mailto:careers@efrytoronto.org" target="_blank">careers@efrytoronto.org</a> by 5 P.M. on August 13, 2025 Applicants must list Manager – Phyllis Haslam Residential Program in the subject line of the email.&nbsp;Or simply click the “Apply” button to submit your application and cover letter. We appreciate all applications, but only candidates selected for an interview will be contacted.&nbsp;Diversity Statement Elizabeth Fry Toronto is committed to equity and inclusion and encourages applications from Indigenous, Black, racialized, 2SLGBTQIA+, disabled, and other equity-deserving communities. We recognize the importance of lived experience in the criminal justice system and value applications from those with relevant personal insight. We are committed to creating a respectful, barrier-free hiring process. If you require accommodation during any stage of the hiring process, please let us know.

51 Management / Executive Contract - Full Time Jobs