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Full-time, contract (12 months)Reporting to the director, information technology (IT), the project management office (PMO) manager is accountable for building, leading, and maturing the IT project management office at the College of Physicians and Surgeons of BC (CPSBC). This role is responsible for establishing and continuously improving the PMO’s frameworks, standards, and practices to ensure consistent, high-quality delivery of IT initiatives aligned with organizational strategy.The PMO manager defines and governs the project portfolio management approach, oversees intake and prioritization processes, and ensures robust oversight of scope, schedule, budget, benefits, and risk across all IT projects. This role also leads and develops a team of project managers and business analysts, strengthening CPSBC’s project delivery capability through coaching, mentoring, and change leadership.While the focus of this role is on PMO strategy, governance, and capability-building, the PMO manager may occasionally assume direct project management or business analysis responsibilities for high-priority or complex initiatives.Please view the detailed job description and apply directly online at &nbsp;<a href="https://jobs.dayforcehcm.com/en-US/cpsbc/CANDIDATEPORTAL/jobs/1144" target="_blank">Project Management Office Manager, Information Technology | Dayforce Jobs</a>Required skills and qualifications include:<ul><li>minimum seven years of experience in project management and business analysis, with a demonstrated focus on project governance and PMO or portfolio management</li><li>minimum four years in a leadership or supervisory role, managing project management and/or business analysis professionals</li><li>proven management of a portfolio of initiatives across multiple, diverse departments</li><li>proven experience, preferably in a government regulatory or non-profit environment, establishing, maturing, or significantly improving a PMO or similar project governance function</li><li>strong background in technology environments, including collaboration with software developers and technical teams</li><li>degree in business, management, information technology, or a related discipline; or an equivalent combination of education and experience</li><li>certifications such as PMP, PMI-ACP, PRINCE2, CBAP, or Prosci (or equivalent) are considered assets</li><li>in-depth knowledge of project management and change management methodologies, including both agile and traditional approaches; knowledge/experience of business analysis a plus&nbsp;</li><li>demonstrated ability to design and implement standards, frameworks, and processes that improve project performance and business partner satisfaction</li><li>strong portfolio, financial, and risk management skills, including budgeting, forecasting, and benefits tracking</li><li>exceptional organizational, planning, and prioritization skills with the ability to manage multiple, concurrent initiatives</li><li>effective communicator, both written and verbal, with strong presentation and reporting abilities tailored to executive and non-technical audiences</li><li>proven relationship builder and team leader who fosters trust, collaboration, and results</li><li>comfortable using project management, PPM, and process mapping tools</li><li>service-oriented, proactive, and detail-focused, with the ability to operate independently and exercise sound judgment in a dynamic environment</li></ul>The compensation range for this position is $109,239 to $136,549 per year.&nbsp;The College of Physicians and Surgeons of British Columbia (CPSBC) has been recognized as one of BC's top employers since 2011 and as a certified Living Wage Employer in BC since 2025. Our goal is to attract, develop and retain highly talented employees. We offer an excellent working environment including a hybrid work-from-home/in-office model, opportunities for personal and professional growth, and a comprehensive benefits package.CPSBC is committed to our ongoing journey to be a diverse, equitable and inclusive place to work. All interested applicants, regardless of age, family or marital status, physical or mental disability, race, colour, religion, place of origin, and ancestry, Indigenous identity, gender identity or expression, sex, sexual orientation political belief, socio-economic background, criminal conviction or any other characteristic protected by applicable law, are strongly encouraged to apply. Accommodations are available upon request for candidates taking part in the recruitment and selection process.CPSBC values the strength diversity brings to our workplace, so if you’re excited about a career at the College but your past experience doesn’t align perfectly with the current job postings or you are not ready to apply yet, we encourage you to create an employee profile in the careers portal and our HR team will be able to see your skills and proactively match you with other roles more closely aligned to your experience and skillset.We thank all applicants for their interest; however, only those selected for interview will be contacted.&nbsp;CPSBC is located on the unceded and&nbsp;traditional territory of the Coast Salish peoples, including the territories of the hən̓q̓əmin̓əm̓ speaking peoples―the xʷməθkʷəy̓əm (Musqueam) and sel̓íl̓witulh (Tsleil-Waututh) Nations, and the Sḵwx̱wú7mesh-ulh Sníchim speaking peoples―the Sḵwx̱wú7mesh (Squamish) Nation.We acknowledge the rights and title of BC First Nations whose territories span across the province. These territories recognize that laws, governance, and health systems tied to lands and waters have existed here since time immemorial.&nbsp;

College of Physicians and Surgeons of British Columbia

College of Physicians and Surgeons of BC

Project Management Office Manager, Information Technology

ELIGIBILITY TO APPLYAnyone eligible is invited to apply for this position.BACKGROUNDThe Technical Designer – Data, Research &amp; Evaluation supports organizational accountability, learning, advocacy, and data-informed decision-making across The 519 by coordinating and strengthening data management systems, research priorities and activities, as well as program and impact evaluation. The role supports a wide range of programs and services serving diverse 2SLGBTQ+ communities across Toronto and beyond, ensuring accurate, timely, and ethically managed data is available to meet funder requirements, inform service planning, demonstrate impact, and support informed advocacy and public policy recommendations.&nbsp;This position provides technical, analytical, and systems design expertise for organization-wide service planning, monitoring, impact, evaluation, research, and knowledge management and translation activities. The role plays a key function in the administration, optimization, and quality assurance of The 519’s Customer Relationship Management (CRM) system (Salesforce), and related data management and collection tools used across multiple departments. This includes supporting staff capacity-building, maintaining data integrity, and ensuring alignment between program delivery, reporting obligations, and strategic priorities in harnessing community strengths to meet community needs.The position has a significant impact on The 519 by enabling evidence-based program development, supporting compliance with funding and legislative requirements, safeguarding sensitive information/MFIPPA compliance, and strengthening The 519’s ability to communicate outcomes and advocate for systemic change affecting 2SLGBTQ+ and Downtown East (DTE) communities.&nbsp;PRIMARY FUNCTIONReporting to the Manager, Data, Research, Evaluation, the Technical Designer – Data, Research and Evaluation will support the development, design, maintenance, and ongoing evolution of program evaluation, program review, advocacy and data management at The 519. The successful applicant will provide technical design support, quality assurance, and analytical reports and insights to The 519’s planning, monitoring, impact, evaluation, research, and knowledge management and mobilization work.&nbsp;KEY ACCOUNTABILITIES<ul><li>Coordinate the development, design, implementation, maintenance, expansion, evaluation and continuous improvement of organization-wide data collection and management tools and practices, research, and evaluation initiatives that inform program planning, service delivery, community trends monitoring, reporting, and advocacy. </li><li>Work cross-organizationally to coordinate the design, implementation, optimal use, and continuous improvement of The 519’s CRM system (Salesforce) - by capturing program and service deliveries, funder requirements, and reporting needs – and converting them, into system functionalities and design features. </li><li>Provide training, technical assistance, and capacity-building support to staff to promote consistent, accurate, and effective use of data systems and tools. </li><li>Administer data quality assurance processes, including data validation, cleanup, and monitoring, and identify and report material data integrity or performance issues to the Manager. </li><li>Collect, maintain, and analyze service delivery and program data, and optimize use of data application to support service/business planning, internal learning, evaluation activities, advocacy initiatives, and identification of emerging community trends and issues. </li><li>Conduct policy, program, and service delivery research and analysis on a range of topics related to 2SLGBTQ+ communities, DTE residents, community needs, and organizational priorities. </li><li>Compile and maintain data, research, and evaluation reports, datasets, and supporting documentation, ensuring accessibility, version control, and appropriate confidentiality safeguards, upholding MFIPPA obligations. </li><li>Contribute to the development of recommendations to improve program evaluation, research, and data governance frameworks, data collection methods and tools, reporting processes, and knowledge management practices. </li><li>Using mixed methodologies, maintain appropriate record-keeping, conduct thoughtful data collection, research, evaluation and analysis contributing to the preparation of regular, timely, and relevant reports that support strategic programming, advocacy, partnerships, and decision-making. </li><li>Support the review and coordination of external research requests involving The 519’s staff, program participants, volunteers, or data, including assessing alignment with strategic priorities, organizational capacity, ethical considerations, agreements, and mutual benefit. </li><li>Contribute to the preparation of briefing materials, summary reports, statistical summaries, and presentations for internal and external stakeholders, documenting findings, data sources, options, and recommendations. This includes funding compliance, strategic planning, partnerships, and advocacy.</li><li>Facilitate the collection, storage, and management of confidential and sensitive information related to operations, community members, staff, and organizational resources, ensuring compliance with privacy and data protection legislation. </li><li>Apply strong judgment and attention to detail when managing sensitive or high-risk data and information. </li><li>Implement and comply with organizational policies, procedures, and applicable legislation and regulations, including MFIPPA and other relevant data protection requirements. </li><li>This role requires frequent collaboration and communication with internal teams and, at times, external researchers, funders, and partners to align expectations, clarify data requirements, and resolve issues related to data access, quality, and reporting. </li><li>Engage in continual capacity building endeavours by completing all required trainings and identifying and embracing opportunities for self-improvement and learning.</li><li>Complete annual workplans. </li><li>Implement and abide by The 519’s policies and procedures and meet the expectations of the Toronto Public Service By-law. Comply with all applicable legislation and regulations including coordination and training of volunteers (where applicable), confidentiality, MFIPPA and purchasing and inventory control systems. </li><li>Participate in and support The 519’s cross-organizational activities, initiatives, and meetings. </li><li>Ability and comfort working in community wherein some community members are marginalized, experiencing homelessness, poverty, mental health and substance use crisis. </li><li>Sound decision-making and judgment skills with the ability to effectively manage communications with a wide range of stakeholders. </li><li>Other relevant duties as assigned.</li></ul>KNOWLEDGE AND EXPERIENCE<ol><li>Customer Relations Management certifications (e.g. Salesforce, HubSpot, Microsoft Dynamics 365 etc.) and/or post-secondary education in information technology, computer science, data analytics, research methods, or a related field, or an equivalent combination of education and relevant work experience. </li><li>Demonstrated technical experience and expertise in design, coding, and working with CRM systems (e.g. Salesforce), and experience integrating CRM databases with data collection and online form-building tools (e.g., JotForm, Formstack, Form Assembly etc.). </li><li>Highly proficient in community business service design and excellent computer proficiency with Microsoft Office applications (Word, Excel, Outlook) and data analysis and reporting tools with a high level of attention to detail.</li><li>Understanding of, and commitment to data equity and justice, including the intersection of gender, race, sexuality, age, immigration status, and class in data collection, analysis, and use. </li><li>Demonstrated expertise in managing, safeguarding, and securing sensitive and confidential information within CRM systems, including knowledge of data governance, data security best practices, and privacy compliance as well as liaising with IT managed service providers. </li><li>Strong analytical, problem-solving, and critical-thinking skills, with the ability to identify and resolve data integrity, system configuration, and user-support issues. </li><li>Strong understanding of research and evaluation methodologies, frameworks, and practices. </li><li>Excellent written and verbal communication skills, including the ability to prepare clear reports, summaries, and presentations for diverse audiences. </li><li>Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines. </li><li>Ability to work independently and collaboratively in a cross-functional environment. </li><li>Fluency in a second language is an asset.</li><li>Commitment to social justice principles and an understanding of the intersection of gender, race, sexuality, and class; this position requires a commitment to and passion for social justice. </li><li>Demonstrated ability to work with 2SLGBTQ+ communities including demonstrated experience integrating anti-racism, anti-oppression and intersectional values and principles into daily practice. </li><li>Demonstrated understanding of the role that community centres play in local neighborhoods. </li><li>Demonstrated ability to work both independently and within a team structure. </li><li>Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, volunteers, community partners, program participants and the public. </li><li>Ability to follow verbal and written instructions in English. </li><li>Ability to read, write, and maintain manual and electronic records and reports. </li><li>Working knowledge of MFIPPA and other relevant legislation. </li><li>Well-developed conflict resolution, problem-solving and communication skills. </li><li>Demonstrated ability to work under pressure to meet deadlines, to organize and prioritize work. </li><li>Demonstrated ability to work both independently and within a team structure.&nbsp;</li></ol>POSITION DETAILSPosition StatusFull-Time Temporary; 1-year contract with opportunity for extension or conversion to ongoingUnion StatusUnion Position - CUPE Local 2998 – Wage Grade 9 – currently underreviewStarting Hourly Rate$29.36/hour starting rate (City of Toronto 2026 Wage Grid for Union Staff) (Range $29.36/hour-$34.00/hour) – currently under reviewBenefitsEnrolled&nbsp;in employer-paid&nbsp;health,&nbsp;dental, life&nbsp;and&nbsp;disability&nbsp;benefits after probationary period;&nbsp;Optional OMERS pension enrollment from day one.Hours&nbsp;of&nbsp;Work35 hours per week, including weekdays and occasional evenings and weekendsVacation3&nbsp;weeks&nbsp;per&nbsp;year; eligible for use after first year of employment, or paid out at end of contractLocationDue&nbsp;to&nbsp;the&nbsp;nature of&nbsp;the&nbsp;work, this is a hybrid position with both on-site and remote work required.APPLICATION INSTRUCTIONSEmail your cover letter and resume as one document to&nbsp;<a href="mailto:Careers@the519.org" target="_blank">Careers@the519.org</a> no later than 11:59pm on Sunday, January 25, 2026. Please quote Job #26-02&nbsp;and your name in the cover letter and in the subject line of the email. For example, in the subject line write “Job 26-02 First Name Last Name”. Please also share which pronouns you would like us to use when corresponding with you (directly and within The 519) in your email or your cover letter.Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting.The 519 actively encourages applicants from all equity seeking groups. The 519 embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop, and retain highly talented employees from diverse backgrounds allowing us to benefit from a wide variety of experiences and perspectives. We thank all applicants. No agencies please.Accommodation:&nbsp;The 519 is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code- protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

The 519

Technical Designer - Data, Research & Evaluation

Job titleDigital Experience SpecialistDepartmentBrand, Storytelling &amp; CommunicationsReports toDirector, Digital ExperienceSalary range$58,600-$63,000Job typeFull-Time, 12-Month Contract Hybrid working &nbsp;2-3 days per weekLocationToronto, OntarioPosting period2026-01-22The opportunityAre you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being.&nbsp;Reporting to the Director, Digital Experience, the successful candidate will support the design, delivery, and optimization of engaging, accessible, and on-brand digital experiences at Kids Help Phone. This role contributes to website and digital property updates, new feature implementation, and ongoing usability improvements. It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!The responsibilities<ul><li>Support the creation, maintenance, and optimization of KHP’s websites and digital properties</li><li>Ensure digital experiences are user-centred, inclusive, accessible (AODA/WCAG 2.0+), and on-brand</li><li>Assist with UX research, usability testing, and data-informed improvements to reach, engagement, and conversion</li><li>Help plan, coordinate, and deliver digital initiatives on time and on budget</li><li>Troubleshoot digital issues and collaborate with internal teams and external vendors</li><li>Contribute to digital analytics, KPI tracking, and reporting</li></ul>The qualifications<ul><li>3+ years’ experience with complex, integrated websites</li><li>Post-secondary education or equivalent in digital experience, marketing, UX, or related field</li><li>Experience with CMS platforms (e.g., WordPress), HTML/CSS/JavaScript, and digital design tools</li><li>Knowledge of UX principles, accessibility, and human-centred design</li><li>Experience with analytics (Google Analytics, Tag Manager) and data analysis</li><li>Strong organization, collaboration, and professionalism</li><li>Passion for youth mental health and engaging digital audiences</li></ul>Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!The application processTo apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.About KHP, Canada’s Unlock The Hope Youth CharityKids Help Phone (KHP) is Canada’s only free, national, 24/7, multilingual and confidential e-mental health service for youth to get help and Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker giving young people’s feelings, big and small, a non-judgmental place to go through personalized well-being solutions. A made-in-Canada, global leader, KHP continually evolves by blending data, innovation and technology with real human support and clinical knowledge to unlock the hope young people need to thrive in their world. Explore help for all the feelings at <a href="http://www.kidshelpphone.ca" target="_blank">KidsHelpPhone.ca</a>.Inclusion, Diversity, Equity and Accessibility (IDEA)KHP has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. KHP has a long history of celebrating and advancing IDEA through our tailored programs, services, policies, initiatives and task forces with contributions and leadership from teams across the organization. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible.We believe it’s critical that our services empower everyone who interacts with us to bring their authentic selves to an environment of mutual respect. An open and diverse community can foster the inclusion and amplification of voices that have been, and continue to be, underrepresented.&nbsp;As such, we welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast.&nbsp;To learn more about how we are committed to advancing IDEA, you can explore <a href="https://kidshelpphone.ca/get-involved/about-us/idea-strategy-action-plan/" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a>.&nbsp;AccommodationsKHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.Compensation and benefitsSalaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:<ul><li>Hybrid work model</li><li>Comprehensive Employee&nbsp;Benefits Program</li><li>Emergency Travel Assistance</li><li>CAAT Pension Plan</li><li>Wellness programs</li><li>Recognition awards</li><li>Employee and Family Assistance Program (EFAP)</li></ul>Candidate verificationThe successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;PrivacyKHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s <a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a> or contact us using our <a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>.Message to agenciesKHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Kids Help Phone

Digital Experience Specialist

3 IT: Support / Web Interface /Design Contract - Full Time Jobs