field_remote_option

field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

ABOUT THE COUNCIL ON AGING OF OTTAWAThe Council on Aging of Ottawa (COA) is a bilingual and inclusive organization dedicated to advancing the well-being of Ottawa’s older adults. For over 50 years, COA has been a trusted voice in the community, addressing issues that matter most to seniors - education, health, housing, transportation, income security, and francophone affairs.&nbsp;POSITION SUMMARYThe Council on Aging of Ottawa (COA) is seeking a bilingual, dynamic, and highly organized leader to join our team as Director, Age-Friendly Ottawa. Reporting to the Executive Director and working in close collaboration with committee Chairs and members in all aspects of their role, this individual will lead and oversee the work of COA’s Age-Friendly Action Committees—Health, Housing, Transportation, and Income Security.&nbsp;Using a collaborative, age-friendly community development approach, the Director leads the identification and advancement of priority issues, ensures the meaningful engagement and coordination of older adults and their supporters, and amplifies their voices to influence change. The role also includes managing committee volunteers, including orientation and mentorship; guiding committees in educational and consultative initiatives; coordinating the development and dissemination of related COA resources; and preparing communications to ensure broad awareness of committee initiatives and impact. The role is grounded in COA’s core values of accountability, perseverance, competence, age-positiveness, and diversity, equity, and inclusion.KEY RESPONSIBILITIES IN LEADING THE AGE-FRIENDLY ACTION COMMITTEES(Health, Housing, Transportation, Income Security)Engagement, Advocacy, and Representation&nbsp;<ul><li>Lead the identification and prioritization of key issues in the areas of health, housing, transportation, and income security at the municipal level, and at provincial and federal levels as appropriate</li><li>Coordinate and support the planning and implementation of advocacy, engagement, and action initiatives</li><li>Facilitate meaningful community involvement and network engagement in the work of the committees</li><li>Guide outreach and consultation with older adults, partner organizations, and community groups</li><li>Liaise with older adults, partners, City staff, and Councillors to exchange information and respond to emerging issues</li><li>Coordinate joint advocacy efforts to amplify older adults’ voices with decision-makers</li><li>Represent COA in the community, at partner tables, and in collaborative initiatives</li><li>Monitor and share relevant news, research, policy developments, and best practices related to aging</li></ul>Volunteer Leadership &amp; Support<ul><li>Identify ongoing volunteer resource needs on committees and initiatives</li><li>Manage the recruitment, orientation, training, mentorship, and recognition of volunteers</li><li>Maintaining strong connections with the networks of agencies serving on committees</li><li>Work closely with Committee Chairs to strengthen leadership capacity and effectiveness</li></ul>Education &amp; Consultation<ul><li>Guide committees in carrying out educational and consultative initiatives through such activities as community conversations, forums, and campaign / publication launches</li><li>Organize annual training for Action Committee members on age-friendly principles, advocacy best practices, and relevant COA operational policies</li><li>Coordinate the development, maintenance, and dissemination of COA resources including&nbsp; guides, reports, fact sheets, and tip sheets, as well as other relevant partner resources</li><li>Prepare presentations for use by staff and volunteers</li></ul>Policy Analysis<ul><li>Monitor municipal and provincial budgets, election issues, policies, programs, and decisions affecting older adults</li><li>Carry out research and analysis to identify gaps and support the COA’s advocacy efforts</li></ul>Communication<ul><li>Develop content highlighting committee initiatives, outcomes, and impact for internal and external audiences</li><li>Ensure timely internal communication through regular committee and Board updates</li><li>Support timely external communications through COA’s e-newsletter, website, social media, and public presentations</li><li>Represent COA in public forums and media, and/or support volunteer leaders in doing so</li></ul>Reporting&nbsp;<ul><li>Keep the Executive Director informed of all advocacy, engagement, and committee activities</li><li>Provide Action Committees with monthly updates on organization-wide activities</li><li>Track, monitor, and report on Action Committee workplans and outcomes</li><li>Support effective two-way communication between the Board and committees</li><li>Ensure accurate and timely information is provided for COA’s Annual Report</li></ul>OTHER KEY RESPONSIBILITIES&nbsp;Older Adult Plan Roundtable<ul><li>Support the work of the Co-Chairs of Representation and Engagement in their role as Co-Chairs of the City of Ottawa’s Older Adult Plan Roundtable</li><li>Partner with the City to maintain Ottawa’s membership in the WHO Global Network of Age-Friendly Cities</li></ul>Special Projects<ul><li>Collaborate on relevant grant writing and reporting</li><li>Manage and report on special programs / projects / grants / deliverables / budgets</li><li>Recruit and supervise students and project staff as needed</li></ul>QUALIFICATIONS&nbsp;<ul><li>Post-secondary education in social work, social sciences, health sciences, public policy, or a related field, or equivalent combination of education and experience</li><li>Minimum five (5) years of experience in community development, advocacy, policy, health, housing, or a related field</li><li>Fluency in English and French (oral and written) is mandatory</li><li>Commitment to COA’s mission, vision, and values</li><li>Ability to work with a diverse range of older adults</li><li>Experience working with volunteers and community-based committees</li><li>Knowledge of municipal government structures and policy processes</li><li>Understanding and experience dealing with key older adult issues and concerns, particularly in relation to health, housing, transportation, and income security</li><li>Established network within local community organizations</li><li>Familiarity with age-friendly community development and its key components</li><li>Strong facilitation, research, policy analysis, and project management skills</li><li>Excellent written and verbal communication skills, including public presentation skills</li><li>Strong interpersonal skills and a demonstrated commitment to equity and social justice</li><li>Proficiency with Microsoft 365</li></ul>ADDITIONAL DETAILS<ul><li>Hours: 30 hours/week &nbsp;</li><li>Salary: $62,000 - $67,000</li><li>Schedule: Monday to Thursday, daytime hours with flexing options</li><li>Location: On-site at 815 St. Laurent Blvd. with some opportunity to work remotely</li><li>Please note that there is a possibility of the position moving to full-time going forward</li></ul>HOW TO APPLYThe Council on Aging of Ottawa is an equal opportunity employer and encourages applications from candidates who reflect the diversity of the community that we serve.Please submit your cover letter and resume by email to: Sarah Bercier, Executive Director <a href="mailto:s.bercier@coaottawa.ca" target="_blank">s.bercier@coaottawa.ca</a>Only candidates selected for an interview will be contacted. Application Deadline: Open until filled_______________________________________________________À PROPOS DU CONSEIL SUR LE VIEILLISSEMENT D'OTTAWALe Conseil sur le vieillissement d'Ottawa (CSV) est un organisme bilingue et inclusif qui se consacre à l'amélioration du bien-être des personnes aînées d'Ottawa. Depuis plus de 50 ans, le CSV est une voix de confiance dans la communauté, qui aborde les questions les plus importantes pour les personnes aînées : l'éducation, la santé, le logement, le transport, la sécurité du revenu et les affaires francophones.&nbsp;RÉSUMÉ DU POSTELe Conseil sur le vieillissement d'Ottawa (CSV) recherche une ou un leader bilingue, dynamique et très organisé pour rejoindre notre équipe en tant que directeur-trice du programme «&nbsp;Ottawa, ville-amie-des-aînés&nbsp;». Sous la responsabilité de la directrice générale et en étroite collaboration avec les présidences et les membres des comités dans tous les aspects de leur rôle, cette personne dirigera et supervisera le travail des comités d'action du CSV pour une ville-amie-des-aînés : la santé, le logement, le transport et la sécurité du revenu.&nbsp;En utilisant une approche collaborative de développement communautaire adaptée aux personnes &nbsp;aînées, le directeur ou la directrice dirige l'identification et la promotion des questions prioritaires, assure la participation et la coordination significatives des personnes aînées et de leurs soutiens, et amplifie leur voix afin d'influencer le changement. Le rôle comprend également la gestion des bénévoles du comité, y compris l'orientation et le mentorat, l'accompagnement des comités dans leurs initiatives éducatives et consultatives, la coordination du développement et de la diffusion des ressources connexes du CSV, et la préparation de communications visant à assurer une large sensibilisation aux initiatives et à l'impact des divers comités. Le rôle est fondé sur les valeurs fondamentales du CSV, à savoir la responsabilité, la persévérance, la compétence, l'attitude positive envers le vieillissement, la diversité, l'équité et l'inclusion.PRINCIPALES RESPONSABILITÉS DANS LA DIRECTION DES COMITÉS D'ACTION AMIE-DES-AÎNÉS(santé, logement, transport, sécurité du revenu)Engagement, défense des intérêts et représentation&nbsp;<ul><li>Diriger l'identification et la hiérarchisation des questions clés dans les domaines de la santé, du logement, du transport et de la sécurité du revenu au niveau municipal, provincial et fédéral, selon le cas.</li><li>Coordonner et soutenir la planification et la mise en œuvre d'initiatives de défense des intérêts, d'engagement et d'action.</li><li>Faciliter la participation significative de la communauté et l'engagement du réseau dans le travail des comités.</li><li>Guider la sensibilisation et la consultation auprès des personnes aînées, des organismes partenaires et des groupes communautaires.</li><li>Assurer la liaison avec les personnes aînées, les partenaires, le personnel municipal et les conseillers municipaux afin d'échanger des informations et de répondre aux questions émergentes.</li><li>Coordonner les efforts conjoints de défense des intérêts afin d'amplifier la voix des personnes aînées auprès des décideurs.</li><li>Représenter le CSV dans la communauté, lors des tables rondes avec les partenaires et dans le cadre d'initiatives collaboratives.</li><li>Suivre et partager les actualités, les recherches, les développements politiques et les meilleures pratiques pertinentes liées au vieillissement.</li></ul>Leadership et soutien aux bénévoles<ul><li>Identifier les besoins permanents en ressources bénévoles au sein des comités et des initiatives.</li><li>Gérer le recrutement, l'orientation, la formation, le mentorat et la reconnaissance des bénévoles.</li><li>Maintenir des liens solides avec les réseaux d'organismes siégeant aux comités.</li><li>Travailler en étroite collaboration avec les présidences des comités afin de renforcer les capacités de leadership et l'efficacité.</li></ul>Éducation et consultation<ul><li>Guider les comités dans la mise en œuvre d'initiatives éducatives et consultatives par le biais d'activités telles que des conversations communautaires, des forums et des lancements de campagnes ou de publications.</li><li>Organiser une formation annuelle pour les membres du comité d'action sur les principes adaptés aux personnes aînées, les meilleures pratiques en matière de défense des droits et les politiques opérationnelles pertinentes du CSV.</li><li>Coordonner l'élaboration, la mise à jour et la diffusion des ressources du CSV, notamment les guides, les rapports, les fiches d'information et les fiches-conseils, ainsi que d'autres ressources pertinentes des partenaires.</li><li>Préparer des présentations à l'intention du personnel et des bénévoles.</li></ul>Analyse des politiques<ul><li>Surveiller les budgets municipaux et provinciaux, les questions électorales, les politiques, les programmes et les décisions qui touchent les personnes aînées.</li><li>Effectuer des recherches et des analyses afin de cerner les lacunes et d'appuyer les efforts de défense des intérêts du CSV.</li></ul>Communication<ul><li>Élaborer du contenu mettant en valeur les initiatives, les résultats et l'impact du comité à l'intention des publics internes et externes.</li><li>Assurer une communication interne en temps opportun grâce à des mises à jour régulières du comité et du conseil d'administration.</li><li>Soutenir une communication externe en temps opportun par le biais du bulletin électronique, du site web, des médias sociaux et des présentations publiques du CSV.</li><li>Représenter le CSV dans les forums publics et les médias, et soutenir les responsables bénévoles dans cette tâche.</li></ul>Rapports&nbsp;<ul><li>Tenir la directrice générale informée de toutes les activités de plaidoyer, d'engagement et des comités;</li><li>Fournir aux comités d'action des mises à jour mensuelles sur les activités de l'ensemble de l'organisme;</li><li>Suivre, contrôler et rendre compte des plans de travail et des résultats des comités d'action;</li><li>Soutenir une communication bidirectionnelle efficace entre le conseil d'administration et les comités;</li><li>Veiller à ce que des informations précises et opportunes soient fournies pour le rapport annuel du CSV;</li></ul>AUTRES RESPONSABILITÉS PRINCIPALESTable ronde sur le Plan relatif aux personnes aînées<ul><li>Soutenir le travail des coprésidences de la représentation et de l'engagement dans leur rôle de coprésidents de la table ronde sur le Plan relatif aux personnes aînées&nbsp;de la ville d'Ottawa</li><li>Collaborer avec la ville pour maintenir l'adhésion d'Ottawa au Réseau mondial des villes-amie-des-aînés de l'OMS.</li></ul>Projets spéciaux<ul><li>Collaborer à la rédaction de demandes de subventions et de rapports pertinents.</li><li>Gérer et rendre compte des programmes, projets, subventions, livrables et budgets spéciaux.</li><li>Recruter et superviser des étudiant.e.s et du personnel de projet selon les besoins.</li></ul>QUALIFICATIONS&nbsp;<ul><li>Études postsecondaires en travail social, sciences sociales, sciences de la santé, politiques publiques ou dans un domaine connexe, ou une combinaison équivalente d'études et d'expérience.</li><li>Au moins cinq (5) ans d'expérience dans le développement communautaire, la défense des droits, les politiques, la santé, le logement ou un domaine connexe.</li><li>La maîtrise de l'anglais et du français (à l'oral et à l'écrit) est obligatoire.</li><li>Engagement envers la mission, la vision et les valeurs du CSV</li><li>Capacité à travailler avec un large éventail de personnes aînées</li><li>Expérience de travail avec des bénévoles et des comités communautaires</li><li>Connaissance des structures gouvernementales municipales et des processus politiques</li><li>Compréhension et expérience des questions et préoccupations clés des personnes aînées, en particulier en matière de santé, de logement, de transport et de sécurité du revenu</li><li>Réseau établi au sein des organisations communautaires locales</li><li>Connaissance du développement communautaire adapté aux personnes aînées et de ses éléments clés</li><li>Solides compétences en matière de facilitation, de recherche, d'analyse des politiques et de gestion de projets</li><li>Excellentes compétences en communications écrites et orales, y compris en matière de présentations publiques</li><li>Solides compétences interpersonnelles et engagement démontré en faveur de l'équité et de la justice sociale</li><li>Maîtrise de Microsoft 365</li></ul>DÉTAILS SUPPLÉMENTAIRES<ul><li>Heures : 30 heures/semaine</li><li>Salaire : 62 000 $ - 67 000 $</li><li>Horaire : du lundi au jeudi, pendant la journée, avec des options flexibles</li><li>Lieu : sur place, au 815, boulevard Saint-Laurent, avec possibilité de travailler à distance</li></ul>COMMENT POSTULERLe Conseil sur le vieillissement d'Ottawa est un employeur souscrivant au principe de l'égalité d'accès à l'emploi et encourage les candidatures de personnes reflétant la diversité de la communauté que nous servons.Veuillez envoyer votre lettre de motivation et votre curriculum vitae par courriel à :Sarah Bercier, directrice générale<a href="mailto:s.bercier@coaottawa.ca" target="_blank">s.bercier@coaottawa.ca</a>Seules les candidatures sélectionnées pour un entretien seront contactées.Date limite de candidature : poste vacant jusqu'à ce qu'il soit pourvu.

Council on Aging of Ottawa

DIRECTOR, AGE-FRIENDLY OTTAWA / DIRECTEUR-TRICE, OTTAWA VILLE-AMIE-DES-AÎNÉS

Employment Type:&nbsp; Part-Time, PermanentPosition Status:&nbsp; Existing VacancyWork Hours: 22 hours per week (Saturday - Sunday 10am to 10pm)Salary:&nbsp;&nbsp;$33,182 (prorated) (L5) annually, plus comprehensive benefitsLocation:&nbsp; 80 Woodlawn Avenue East, Toronto, Ontario, M4T 1C1Internal Application Deadline:&nbsp;Monday, January 19, 2026External Application Deadline:&nbsp; Wednesday, January 21, 2026JOIN OUR TEAMYWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit.&nbsp;We encourage applications from women and gender diverse people from&nbsp;all races, ethnic origins, religions, abilities and sexual orientations.The Part-time Front Desk Support Worker (Weekend) is responsible for welcoming and supportive reception service and works within a collaborative team to create a meaningful and relevant environment for tenants, participants and guests within a feminist framework that include a skilled response to and knowledge of the dynamics and effects of trauma, mental health and oppression. The position is also responsible for completing administrative duties necessary to ensure the smooth operation of the front desk.&nbsp;ABOUT YWCA TORONTO - 1st STOP WOODLAWN&nbsp;This program provides up to 62 shelter beds for youth (16-24yrs) and adult (25 and older) women, trans and non binary participants. This program operates as part of a congregate living site which includes 72 units of permanent housing. This shelter is funded by the City of Toronto and adheres to Toronto Shelter Standards.KEY RESPONSIBILITIES<ul><li>Greets and directs tenants, participants, guest, contractors and suppliers to the site;</li><li>Answers telephone and in person inquiries regarding 1st Stop Woodlawn and Permanent Housing and directs calls to the appropriate staff;</li><li>Handles client complaints and issues with tact and diplomacy, de-escalating the potential for conflict;</li><li>May be required to attend at Landlord and Tenant Board hearings and acts as a witness as required;</li><li>Applies knowledge of the issue of trauma and the dynamics of woman abuse to respond effectively to tenant request for support;</li><li>Assists in providing orientation to new tenants to ensure familiarity and understanding of programs, staff and community environment;</li><li>Demonstrates and maintains knowledge of relevant community services related to tenant service needs;</li><li>Maintains Shelter occupancy lists and updated tenant lists;</li><li>Prepares housekeeping lists daily and communicates room vacancies to the appropriate staff;</li><li>Delivers weekly meal vouchers and daily menus to paying tenants;</li><li>Provides maintenance requests from the residents, tenants and staff to the appropriate property services staff;</li><li>Monitors activities in and around the building via video surveillance;</li><li>Reads and responds to entries in the security logs, referring issues to appropriate YWCA staff;</li><li>Responds to on-site emergency needs by using the on call procedures (i.e. Directors, Property Services and Housing Support, program staff);</li><li>Takes corrective action when responding to potential safety hazards, ensuring hazards are reported to the appropriate personnel.</li></ul>QUALIFICATIONS<ul><li>Completion of an undergraduate university degree in a relevant field (e.g. Social Work) (Cases for Equivalency will be considered);</li><li>1-3 years directly related work experience in supportive housing;</li><li>Excellent customer service skills, organizational skills and administrative abilities;</li><li>Knowledge of security operating systems an asset;</li><li>Experience working in a residential setting an asset;</li><li>Ability to deliver culturally sensitive service in a multicultural environment;</li><li>Demonstrates knowledge of and experience working with women living with experiences of precarious housing, poverty,&nbsp;violence/trauma, and mental health/concurrent addictions issues;</li><li>Knowledge and experience working from an anti-oppression framework and trauma informed practices;</li><li>Knowledge of harm reduction framework;</li><li>Knowledge of the Residential Tenancies Act;</li><li>Completion of the Toronto Shelter Standards training;</li><li>Toronto Hostel Training&nbsp;Centre’s certificate and completion of WHMIS training an asset;</li><li>Demonstrated experience working under pressure and remaining calm in a crisis;</li><li>Knowledge and experience in responding to crisis situations and de-escalating conflict;</li><li>Exceptional verbal, good written communication skills and strong interpersonal skills.</li></ul>What We Offer:<ul><li>Comprehensive Medical, Vision, and Dental Coverage</li><li>Life Insurance and Long-Term Disability Benefit</li><li>Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%</li><li>Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days</li><li>Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development</li></ul>Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.&nbsp;HOW TO APPLYPlease click or copy and paste the link in your browser to apply:<a href="https://ywcatoronto.applytojob.com/apply/Urz3NjBMi2/PartTime-Front-Desk-Support-Worker-Weekend?source=Charity+Village" target="_blank">https://ywcatoronto.applytojob.com/apply/Urz3NjBMi2/PartTime-Front-Desk-Support-Worker-Weekend?source=Charity+Village</a>Please note:&nbsp;A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants, this position is not secondable.YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.&nbsp;YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation.&nbsp;While we thank all candidates for their interest, only those selected for an interview will be contacted.&nbsp;YWCA Toronto may use AI-supported tools to assist with parts of the recruitment process; all hiring decisions are made by people and guided by our commitment to equity and fairness.YWCA Toronto is a Scent-Sensitive Workplace.

YWCA Toronto

Part-time Front Desk Support Worker (Weekend)

Employment Type:&nbsp;Part-Time, PermanentPosition Status:&nbsp;Existing VacancyWork Hours:&nbsp; 31 hours per week (Friday 11:30pm-10:00am, Saturday 9:30pm-10:00am, &nbsp;Sunday 10:00pm-9:00am)Salary:&nbsp;$46,756 (prorated) (L5) annually, plus comprehensive benefitsLocation:&nbsp;&nbsp;&nbsp;&nbsp; 80 Woodlawn Avenue East, Toronto, Ontario, M4T 1C1Internal Application Deadline:&nbsp; Monday, January 19, 2026External Application Deadline:&nbsp; Wednesday, January 21, 2026JOIN OUR TEAMYWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit.&nbsp;We encourage applications from women and gender diverse people from&nbsp;all races, ethnic origins, religions, abilities and sexual orientations.The Part-time Overnight Front Desk Support Worker (Weekend) is responsible for welcoming and supportive reception service and works within a collaborative team to create a meaningful and relevant environment for tenants, participants and guests within a feminist framework that include a skilled response to and knowledge of the dynamics and effects of trauma, mental health and oppression. The position is also responsible for completing administrative duties necessary to ensure the smooth operation of the front desk.&nbsp;ABOUT YWCA TORONTO - 1st STOP WOODLAWN&nbsp;This program provides up to 62 shelter beds for youth (16-24yrs) and adult (25 and older) women, trans and non binary participants. This program operates as part of a congregate living site which includes 72 units of permanent housing. This shelter is funded by the City of Toronto and adheres to Toronto Shelter Standards.KEY RESPONSIBILITIES<ul><li>Greets and directs tenants, participants, guest, contractors and suppliers to the site;</li><li>Answers telephone and in person inquiries regarding 1st Stop Woodlawn and Permanent Housing and directs calls to the appropriate staff;</li><li>Handles client complaints and issues with tact and diplomacy, de-escalating the potential for conflict;</li><li>May be required to attend at Landlord and Tenant Board hearings and acts as a witness as required;</li><li>Applies knowledge of the issue of trauma and the dynamics of woman abuse to respond effectively to tenant request for support;</li><li>Assists in providing orientation to new tenants to ensure familiarity and understanding of programs, staff and community environment;</li><li>Demonstrates and maintains knowledge of relevant community services related to tenant service needs;</li><li>Maintains Shelter occupancy lists and updated tenant lists;</li><li>Prepares housekeeping lists daily and communicates room vacancies to the appropriate staff;</li><li>Delivers weekly meal vouchers and daily menus to paying tenants;</li><li>Provides maintenance requests from the residents, tenants and staff to the appropriate property services staff;</li><li>Monitors activities in and around the building via video surveillance;</li><li>Reads and responds to entries in the security logs, referring issues to appropriate YWCA staff;</li><li>Responds to on-site emergency needs by using the on call procedures (i.e. Directors, Property Services and Housing Support, program staff);</li><li>Takes corrective action when responding to potential safety hazards, ensuring hazards are reported to the appropriate personnel.</li></ul>QUALIFICATIONS<ul><li>Completion of an undergraduate university degree in a relevant field (e.g. Social Work) (Cases for Equivalency will be considered);</li><li>1-3 years directly related work experience in supportive housing;</li><li>Excellent customer service skills, organizational skills and administrative abilities;</li><li>Knowledge of security operating systems an asset;</li><li>Experience working in a residential setting an asset;</li><li>Ability to deliver culturally sensitive service in a multicultural environment;</li><li>Demonstrates knowledge of and experience working with women living with experiences of precarious housing, poverty,&nbsp;violence/trauma, and mental health/concurrent addictions issues;</li><li>Knowledge and experience working from an anti-oppression framework and trauma informed practices;</li><li>Knowledge of harm reduction framework;</li><li>Knowledge of the Residential Tenancies Act;</li><li>Completion of the Toronto Shelter Standards training;</li><li>Toronto Hostel Training&nbsp;Centre’s certificate and completion of WHMIS training an asset;</li><li>Demonstrated experience working under pressure and remaining calm in a crisis;</li><li>Knowledge and experience in responding to crisis situations and de-escalating conflict;</li><li>Exceptional verbal, good written communication skills and strong interpersonal skills.</li></ul>What We Offer:<ul><li>Comprehensive Medical, Vision, and Dental Coverage</li><li>Life Insurance and Long-Term Disability Benefit</li><li>Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%</li><li>Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days</li><li>Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development</li></ul>Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.&nbsp;HOW TO APPLYPlease click or copy and paste the link in your browser to apply:<a href="https://ywcatoronto.applytojob.com/apply/JugW1IRh9w/PartTime-Overnight-Weekend-Front-Desk-Support-Worker?source=Charity+Village" target="_blank">https://ywcatoronto.applytojob.com/apply/JugW1IRh9w/PartTime-Overnight-Weekend-Front-Desk-Support-Worker?source=Charity+Village</a>Please note:&nbsp;A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants, this position is not secondable.YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.&nbsp;YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation.&nbsp;While we thank all candidates for their interest, only those selected for an interview will be contacted.&nbsp;YWCA Toronto may use AI-supported tools to assist with parts of the recruitment process; all hiring decisions are made by people and guided by our commitment to equity and fairness.YWCA Toronto is a Scent-Sensitive Workplace

3 Housing Part Time Jobs