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Tenant Support Worker St. Jude Community Homes provides supportive housing to people challenged by mental illness. The organization operates on strong principles of community development and recovery to facilitate a supportive community where individuals can live, learn and grow.SJCH is looking for experienced applicants to join our dedicated team to set up and support a new supportive housing building located in Regent Park. The new apartments will be dedicated to people who are experiencing or at risk of homelessness, including families and older adults. As a member of the SJCH team you will work with a range of downtown east partners to help tenants thrive in their new home and community within an environment anchored in recovery, inclusion, dignity, empowerment and safety.Key Job Responsibilities - maintains responsibility for all safety procedures including consistent monitoring of all cameras, regular walk-throughs, careful monitoring of who enters the building; - provide documentation support to daytime staff and manager; - support with tenancy related administrative tasks such as maintaining tenancy records, drafting leases, posting building notices and support tenants with work orders - assist with intake and on-boarding of new resident - responsible for tenant income and asset verification - reports any hazards, maintenance concerns, pest issues as required to the maintenance staff and adheres to all Occupational Health and Safety procedures - report any and all critical instances to the on-call supervisor - develop and maintain a positive, friendly and respectful relationship with all residents; - engage residents as full collaborators in any service related tasks - provide trauma-informed crisis intervention, de-escalation and dispute resolution - provide understanding and compassion when residents are experiencing challenges; - recognizing when residents are experiencing health related concerns and report to appropriate staff - document all resident interactions using TREAT - provide mental health support to residents as needed, including informal counselling, reviewing crisis plans and calling emergency personnel as required - ensuring principles of dignity, independence, integration of services and equity of opportunity are followed when providing services to individuals with disabilities.Qualification<ul><li>Completion of post-secondary education minimally with a college diploma in social services or in a related field.</li><li>Minimum 1 year of experience working with people who have experienced trauma, homelessness and mental health challenges.</li><li>Demonstrated ability to communicate effectively in English, both verbally and in writing.</li><li>Valid certificates in First Aid, CPR, and medication administration.</li><li>Valid work eligibility in Canada.</li></ul>

St. Jude Community Homes

Tenant Support Worker

PARC Overview&nbsp;Parkdale Activity Recreation Centre (PARC) has been supporting people experiencing mental health and substance use challenges, homelessness and poverty in Parkdale for over 45 years. PARC supports people through a daily drop-in centre, including twice daily community meals, case management, social and recreation programming, financial trusteeship, and advocacy.&nbsp; PARC also operates 109 units of supportive housing with a Housing First approach that is trauma-informed and focused on stabilization.&nbsp;&nbsp;PARC is preparing for the opening of 11 Brock Avenue, a new 42-unit supportive housing development in Fall 2026. This is a significant expansion of PARC’s housing portfolio and presents an opportunity to strengthen housing stability, community integration, and partnerships across PARC’s existing and future housing sites.&nbsp;&nbsp;Project Summary and Overview&nbsp;PARC is seeking a Supportive Housing Innovation Lead to guide the research, development, and evaluation of a tenant-centered supportive housing model in advance of the opening of 11 Brock Avenue. This role will ensure that PARC’s housing model reflects best practices in supportive housing while remaining responsive to the lived experience, needs, and strengths of PARC tenants. This position offers a unique opportunity to play a key role in shaping PARC’s growing housing portfolio and supporting successful tenant onboarding, stabilization, and community connection.&nbsp;&nbsp;Key Responsibilities:&nbsp;1. Research &amp; Coordination (February – April 2026)&nbsp;Collaborate with Key Stakeholders: Work alongside partner organizations (Niiwin Wendaanimak, CAMH, Breakaway Services) to co-develop a partnership model for 11 Brock. Define roles and responsibilities, establish communication strategies, and create shared policies for service delivery.&nbsp;Research Best Practices: Conduct a brief review of current supportive housing research to inform the development of a tailored model for 11 Brock.&nbsp;Tenant Engagement: Design and implement a tenant-centered research plan, including a plain-language survey and structured interviews to gather input from existing PARC tenants.&nbsp;2. Development of Supportive Housing Model (May – August 2026)&nbsp;Create Partnership Framework: Develop a formal partnership model for 11 Brock that integrates the findings from the research phase and outlines operational guidelines.&nbsp;Design Supportive Housing Model: Using research data, craft a best-practices supportive housing framework, including:&nbsp;Tailored programming options&nbsp;Communication strategies&nbsp;Resource materials and “toolboxes” for tenants and staff&nbsp;Intake and Assessment: Design and implement an intake survey to establish baseline information on all PARC tenants, with particular emphasis on 11 Brock.&nbsp;Programming Planning: Develop a plan to leverage 11 Brock as a hub for all PARC housing supports. Explore how communal spaces can be used for inclusive programming that serves tenants across the entire PARC portfolio.&nbsp;3. Implementation &amp; Evaluation (September – January 2027)&nbsp;Facilitate Implementation: Support partner organizations and internal teams in implementing the housing model and new tenant onboarding processes. Provide training and resources for staff.&nbsp;Coordinate Tenant Onboarding: Assist with the move-in process for new tenants, ensuring they receive necessary materials and information regarding their tenancy.&nbsp;Monitor and Evaluate Progress: Administer the intake survey and create a follow-up survey to be distributed six months into tenancy. Collect and analyze feedback to evaluate the success of the housing model, programming, and tenant satisfaction.&nbsp;&nbsp;Qualifications:&nbsp;Education &amp; Experience:&nbsp;Bachelor's degree in Social Work, Public Health, Community Development, or related field.&nbsp;Experience with community-based organizations (2-3 years)Experience with supportive or affordable housing is a requirement (2-3 years)Experience working with individuals facing housing insecurity, mental health, or addiction issues a requirement.&nbsp;Skills &amp; Abilities:&nbsp;Strong project management skills, including the ability to plan, execute, and evaluate complex initiatives.&nbsp;Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders.&nbsp;Knowledge of supportive housing models, trauma-informed care, and best practices in community engagement.&nbsp;Ability to analyze and apply research findings to practical solutions.&nbsp;Strong organizational skills with attention to detail.&nbsp;Ability to navigate sensitive and confidential information with professionalism.&nbsp;Personal Attributes:&nbsp;Passionate about social justice and improving housing outcomes for marginalized communities.&nbsp;A proactive, self-starter who thrives in a fast-paced environment.&nbsp;Empathetic and culturally competent, with a strong understanding of the diverse needs of tenants.&nbsp;&nbsp;PARC is an equal opportunity employer and encourages applications from people who are reflective of the diverse communities we serve. We strongly encourage applicants with lived experiences, from First Nations communities, people of all races, colours, ethnic origins, religions, disabilities, and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change.We thank all applicants for their interest and advise that only those selected for an interview will be contacted.If you have any requirements for accommodation due to disability, please advise Human Resources during the recruitment and selection process. We will work with you to best meet your needs as per resources available to us.

Parkdale Activity Recreation Centre

Parkdale Activity - Recreation Centre

Supportive Housing Innovation Lead - 1 year contract

INTERNAL/EXTERNAL JOB POSTING&nbsp;REPORTS TO: SHELTER MANAGER&nbsp;DEPARTMENT: SHELTER PROGRAMHOUSING SOCIAL WORKER (MATERNITY LEAVE – 18 MONTH CONTRACT)As the Housing Social Worker, you provide housing supports for high need shelter clients and high need adults referred by the Settlement Social Worker, using a Housing First and trauma-informed approach to support their housing needs.You ensure services are delivered from an integrated anti-racism, access, and equity framework, while providing coordinated case management and trauma-informed assessments for youth in the Shelter and Skills for Life programs and integrating the use of trained Interpreters to support all service participants in the provision of programs and services.You represent the organization in authorized housing networks for clients and shall participate in outreach and community development activities in a manner that is in compliance with the Code of Conduct and ethics of the organizationKey Responsibilities include&nbsp;1. Plan the program:• Develop a work plan to provide counseling and housing support to all clients in the Shelter Program, and contribute to program planning by identifying gaps in services and communicating them to the Shelter Manager for the development of new program initiatives• Participate in direct service networks, coalitions, and partnerships with organizations to promote the program and ensure clients receive stable housing supports while in the shelter and upon discharge into the community.2. Implement the Program:Crisis intervention and Supportive Counselling• Provide crisis intervention and counselling supports related to mental health, addictions, and other complex issues, while developing and implementing individual goals for housing stabilization and offering counselling including brief counselling and solution-focused interventions.• Facilitate trauma assessments, develop treatment plans as needed, and deliver orientation workshops on housing options and related legislation such as Ontario Works, ODSP, the Tenant Protection Act, and housing benefit programs.Housing Support &amp; Coordinated Case Management• Complete housing intake and assessments to identify housing needs, and provide information-based counselling on housing options, financial/budgeting issues, and barriers to housing.• Assist shelter clients to access and secure permanent or supportive housing by liaising with landlords, meeting clients at scheduled appointments, and escorting them for housing searches and viewings as needed.• Complete applications for income support and housing benefit programs.• Provide coordinated case management with internal and external stakeholders, including liaison, referrals, and advocacy to ensure continued support and housing stabilization.• Facilitate access to community resources, including escorting clients to the Furniture Bank and providing community mapping in collaboration with the Outreach Social Worker3. Administers the program&nbsp;• Maintain client files, case notes, and documentation in compliance with organizational policy, legal standards, and confidentiality requirements.• Maintain a daily log and appointment calendar for clients and housing networking meetings.• Ensure accurate reports, service statistics, and timely submissions to meet organizational and funder requirements, including compiling data from the Outreach Social Worker and Housing Counsellor for quarterly reports.• Maintain accurate records for tokens and program expenses in accordance with organizational financial policies.• Maintain an up-to-date registry of housing options and current client resources, including TTC maps, alternative housing resources, and online housing information/apps.4. Control the Program• Complete reports on time as required by the funder and communicate any program activity risks or unresolved complaints to the Shelter Manager for follow-up and investigation.5. Community Relations, Advocacy and Public Education• Establish positive working relationships and collaborative partnerships with community groups, landlords, hospitals, community health and social work networks, and other organizations to support the organization’s housing goals.• Represent the organization through participation in research networks, public speaking engagements, and community coalitions to educate the community on refugee housing issues and enhance the organization’s profile.6. Social Justice and Anti Racism, Access and Equity• Keep abreast with social justice issues especially as they affect refugees to ensure the advancement of their issues from an anti-racism, access and equity framework both in the internal and external community of the organization.7. 7.General• Comply with agency policies, Code of Conduct, and health and safety; collaborate with Shelter teams; attend meetings and training; mentor students and volunteers; and assist with other duties as requiredEducation• Minimum Bachelor of Social Work• Proof of current Social Work registration in Ontario College of Social Workers and Social Service Workers (OCSWSSW)• Proof of relevant certificate training from a recognized institution around trauma counseling, addictions, mental health related to refugees.Knowledge, Skills and Competencies• Knowledge of client groups – adults, youth and separated youth requiring high need supports• Working knowledge of IRPA, Mental Health Act, TPA, Ontario Works and related procedures• Knowledge of refugee law, the refugee determination process, and settlement-related population issues such as torture, sexual assault (in childhood and adulthood), violence against women and children, homophobia and transphobia, terminal illnesses including HIV/AIDS, issues affecting separated youth, and identity politics.• Knowledge of housing issues including Landlord-Tenant legislation and legal processes.• Competency in therapeutic methods and knowledge of case coordination and case management application.• Knowledge and ability to apply an integrated anti-oppression framework to community development and systemic legal advocacy• Issue management and conflict resolution.• Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.• Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations through effective case managementExperience• Three to five years of progressive experience as a social worker in a diverse client environment• Experience in Housing Help an asset.Working Conditions:• Usually works in an office environment, but the mission of the organization may sometimes take the Housing Social Worker to non-standard workplaces.Other&nbsp;Rate: $31.97/hour (2025 rate)&nbsp;Hours: 37.5 hours, Monday to Friday, 9:30am to 5pm but may occasionally be required to work flexible hours such as late evenings or weekends to accommodate various client activities.

Sojourn House

Housing Social Worker(Maternity Leave -18 Month Contract)

Baldwin Housing and Community Support Program is seeking a Community Support Worker - 6 Month Contract - to provide instrumental support services to individuals aged 16 or older who have a serious mental illness/concurrent disorder. Services will be provided within a framework of a client-centered rehabilitation model. The community support worker will work collaboratively with the team and other mental health service providers to increase the functional abilities and independent living of residents of the Baldwin Housing and Community Support Program. The Community Support Worker will perform a continuum of functions, including developing support plans with clients, client, and systems advocacy, symptom management, life skills teaching, supportive counselling, family support, and crisis support. The Community Support Worker provides support within our residential setting and in the Community with individuals living independently. The community support worker may provide on-call support and, at times, works flexible hours.Qualifications:Candidates must have a college diploma/university degree in social service worker or social work with experience in the mental health field and/or addictions and housing. Candidates must be registered or eligible for registration in a professional college or association. Candidates must have a valid driver’s license and a reliable vehicle for use in this position. The ability to provide French-Language services is an asset.&nbsp; The Canadian Mental Health Association (CMHA), Hamilton Branch is an equal opportunity employer and welcomes applications from all qualified individuals, including visible minorities, Indigenous Peoples and persons with disabilities. CMHA Hamilton will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilites Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested.We thank all who apply, but only those selected for interview will be contacted. If the posting is still active, we will be accepting applications.

4 Housing Contract - Full Time Jobs