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Your Opportunity:The Triage and Float Clinician is responsible for assessing and prioritizing patient needs within the primary care centralized hub(s). This role ensures timely access to appropriate care by evaluating symptoms and functioning, assessing social determinants of health, determining urgency, and directing patients to the most suitable healthcare services. The clinician will collaborate closely with primary care providers, interdisciplinary healthcare providers and community resources to ensure seamless patient care.Roles and Responsibilities:<ul><li>Patient Assessment &amp; Triage: Conduct brief initial patient assessments via phone, virtual consultations, or in-person to determine the level of urgency and appropriate care pathway.</li><li>Clinical Decision-Making: Utilize clinical judgment and evidence-based guidelines to triage patients to primary care providers, secondary care, tertiary care, community services, emergency services, interdisciplinary team-based care services or other specialized care and programs.</li><li>Care Coordination: Work closely with HFHT physicians, NPs, PAs, nurses, mental health counselors, social workers, registered dietitians, pharmacists, physiotherapists and psychiatrists while also coordinating with our community and health care partners to facilitate timely referrals and follow-up care.</li><li>Brief Intervention and Case Management: Provide brief, solution-focused interventions and carry a small patient caseload as patients are connected to the appropriate resources.</li><li>Crisis Intervention: Identify and manage urgent cases, providing de-escalation support and appropriate crisis referrals.</li><li>Patient Education: Provide patients and families with guidance on symptom management, self-care strategies, and when to seek further medical attention.</li><li>Documentation &amp; Compliance: Maintain accurate and timely documentation in electronic medical records (EMRs), adhering to regulatory and organizational standards.</li><li>Quality Improvement: Participate in ongoing training, case reviews, track and manage data and process improvement initiatives to enhance triage efficiency and patient care outcomes.</li><li>Float: May be required to carry a small patient case load or back-up mental health coverage if capacity allows.</li></ul>&nbsp;***The above responsibilities are not to be considered all-inclusive.If so, we are looking for a future colleague who has…<ul><li>Post secondary degree/education at the Bachelors or Master’s level education in Nursing, Social Work or other healthcare related field.</li><li>Registration with the related college in good standing required.</li><li>Minimum of 5 years’ experience in clinical practice, preferably in primary care, emergency care, or mental health setting.</li><li>Skills:<ul><li>Strong clinical assessment and decision-making skills.</li><li>Ability to manage high volumes of patient interactions efficiently.</li><li>Proficiency in EMR systems and documentation.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work in a fast-paced, collaborative environment.</li><li>Experience and training in crisis intervention and de-escalation techniques.</li><li>Familiarity and relationships with the GHHN community, health and social services preferred.</li></ul></li></ul>Why Join the HFHT?Competitive Employee Value Proposition including, but not limited to:•&nbsp;&nbsp;&nbsp; Multi Sector Pension Plan (MSPP)•&nbsp;&nbsp;&nbsp; Extended health care benefits including health, dental, vision &amp; critical Illness insurance•&nbsp;&nbsp;&nbsp; Meaningful, purpose-based work•&nbsp;&nbsp;&nbsp; 12 paid Stat holidays and one (1) extra float day•&nbsp;&nbsp;&nbsp; Flexible work schedule•&nbsp;&nbsp;&nbsp; Ongoing green initiativesSummary:Classification: Union (CUPE) Primary Location: HamiltonMulti-site: YesSchedule: Monday-Friday Employee Class: Full-time (1.0 FTE) Date Available:&nbsp;ASAPSalary: $76,372.44/yr.Application Instructions:Interested applicants please submit résumé and cover letter as one document using naming convention: Last name, First name_Position&nbsp;by email:&nbsp;<a href="mailto:hr@hamiltonfht.ca" target="_blank">hr@hamiltonfht.ca</a>Note:If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.We thank all applicants for their interest, only those selected for an interview will be contacted.The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.&nbsp;

Hamilton Family Health Team

Triage and Float Clinician

Do you love to help others? Do you love to drive? Volunteer today! Donate your Time helping a community senior or older adult with a disability!The VON of Hamilton is looking for Volunteers to Deliver nutritious Lunchtime meals to seniors and those with disabilities in our community Monday-Friday between 11-1pm, Training is provided, mileage is reimbursed.Contact the VON of Hamilton today and we can get you started on this great volunteer opportunity! &nbsp;Call Kevin at 905-522-1022 ext. 6058 &nbsp;

Driver - Meals on Wheels

The VON of Hamilton is looking for Volunteer Servers to assist Volunteer Drivers with delivering nutritious Lunchtime meals to seniors and those with disabilities in our community on weekdays, Monday-Friday between 11-1pm, training is provided. &nbsp;Volunteers can choose how many days they volunteer per week or bi-weekly.Contact the VON of Hamilton today and we can get you started on this great volunteer opportunity! &nbsp;Call Kevin at 905-522-1022 ext. 6058 &nbsp;

Server - Meals on Wheels

About CityKidz: &nbsp;CityKidz is a dynamic faith-based organization dedicated to improving the lives of at-risk children. We exist to increase resiliency and inspire big dreams for Canadian children living in low-income communities by providing inspirational experiences and nurturing personal relationships, one child at a time. Through our programs we instill positive values and morals into the lives of children, help build a solid foundation for their future and inspire each child to make positive life choices and to choose to “do what’s right.” Everything we do is guided by our Faith, Hope and Love. &nbsp;In Canada, more than 1 in 7 children live in poverty: in Hamilton, it’s 1 in 4. For generations, poverty has stolen dreams and destroyed futures. At CityKidz, we think it’s time to change that, and we’re recruiting a dynamic frontline team of leaders who will work with us to help kids dream big dreams and reach their full potential. &nbsp;Role Overview: &nbsp;CityKidz is seeking First Aid Attendant Volunteers to join our team!&nbsp;First Aid Attendant Volunteers are the instrumental force of love, comfort, and compassion, who assist children in our programs during vulnerable moments through empathetic care and basic level first aid support.&nbsp;First Aid Attendants have the opportunity to further develop leadership skills, while caring for children and ensuring their safety during CityKidz programs. As a First Aid Attendant, you will be the point person to assess and treat sick or injured children aged 6-12 and/or volunteers. Using your First Aid training, you will be responsible for examining the care needed, and communicating the necessary information with the appropriate staff.&nbsp;Key Role Highlights:  &nbsp;<ul>	<li>	Gain real-life basic first aid experience in a supportive, kid-focussed environment&nbsp;	</li></ul><ul>	<li>	Be a calm and caring presence when it matters most, supporting children through small injuries and big emotions with empathy and kindness&nbsp;	</li></ul><ul>	<li>	Make a lasting impact in moments of vulnerability&nbsp;	</li></ul><ul>	<li>	Boost your confidence and readiness for future careers within care domains&nbsp;	</li></ul>Responsibilities: &nbsp;<ul>	<li>	Provide professional care to children and volunteers who require first aid attention, assessing their condition and administering appropriate treatment based on your First Aid training&nbsp;	</li></ul><ul>	<li>	Show love and concern for children in need of first aid attention, offering emotional support and reassurance during their time of need&nbsp;	</li></ul><ul>	<li>	Complete First Aid Incident Reports for any children or volunteers whom you have provided care to, documenting the details of the incident and the care provided&nbsp;	</li></ul><ul>	<li>	Ensure the first aid room is kept clean and disinfected between each person in need of care, maintaining a safe and sanitary environment&nbsp;	</li></ul><ul>	<li>	Maintain an adequate inventory of first aid supplies, regularly checking stock levels and requesting additional supplies when needed to ensure availability for emergencies&nbsp;	</li></ul>Who this Role is for:&nbsp;<ul>	<li>	Students, retirees, caregivers, or anyone who enjoys interacting with kids and youths&nbsp;	</li></ul><ul>	<li>	Individuals with a warm heart, and a caring, supportive manner&nbsp;	</li></ul><ul>	<li>	Those who desire to inspire kids to dream big&nbsp;	</li></ul>Skills &amp; Qualifications: &nbsp;<ul>	<li>	Minimum age 16+ (required)&nbsp;	</li></ul><ul>	<li>	Current First Aid and CPR Level C (required)&nbsp;	</li></ul><ul>	<li>	High level of professionalism, maturity, and care in supporting children (required)&nbsp;	</li></ul><ul>	<li>	Experience working under pressure (preferred)&nbsp;	</li></ul><ul>	<li>	Ability to work well under pressure, take initiative, and remain calm and focused during emergency situations&nbsp;	</li></ul><ul>	<li>	Effective communication skills to support interaction with children, volunteers, and staff, providing clear instructions and conveying empathy and support&nbsp;	</li></ul><ul>	<li>	Good judgment, evaluation, and decision-making skills to assess the severity of injuries or illnesses and determine appropriate courses of action&nbsp;	</li></ul><ul>	<li>	Proficiency in maintaining records and logs, accurately documenting incidents and care provided for future reference&nbsp;	</li></ul>Competencies &amp; Attributes: &nbsp;<ul>	<li>	Calm and Empathetic&nbsp;	</li></ul><ul>	<li>	Adaptable&nbsp;	</li></ul><ul>	<li>	Mindful&nbsp;	</li></ul>Training &amp; Support:&nbsp;<ul>	<li>	On-the-job training will be provided on your first shift&nbsp;	</li></ul><ul>	<li>	You will be paired with an experienced First Aid Attendant volunteer to help guide and integrate you into our community&nbsp;	</li></ul>CityKidz Volunteer Community, Appreciation &amp; Support: &nbsp;<ul>	<li>	Lifechanging impact &amp; heartwarming moments&nbsp;	</li></ul><ul>	<li>	250+ volunteers &amp; 800+ kids &amp; youth throughout the city!&nbsp;	</li></ul><ul>	<li>	CityKidz apparel for all volunteers&nbsp;	</li></ul><ul>	<li>	Lunch + snacks provided for all volunteers for Saturday programs&nbsp;	</li></ul><ul>	<li>	Annual Volunteer Appreciation event&nbsp;	</li></ul><ul>	<li>	Twice a year Volunteer Pancake Breakfast&nbsp;	</li></ul><ul>	<li>	Verification of Volunteer Hours Signed off On&nbsp;	</li></ul><ul>	<li>	Volunteer Years of Service Recognition&nbsp;	</li></ul><ul>	<li>	Advancement Opportunities to Senior and Leadership Roles&nbsp;	</li></ul><ul>	<li>	Child Abuse Awareness and Protection Training&nbsp;	</li></ul><ul>	<li>	On the job and ongoing role trainings&nbsp;	</li></ul><ul>	<li>	References provided on an individual case basis&nbsp;	</li></ul><ul>	<li>	Flexibility and responsive collaborative communication!&nbsp;	</li></ul>Time Commitment: &nbsp;<ul>	<li>	Time Commitment: Minimum four (4) month commitment is required, for at least 1x a month but preferably biweekly Saturdays through March – June and September- December&nbsp;	</li></ul><ul>	<li>	Shifts: 9:00am-11:00am or 12:30pm-2:30pm&nbsp;	</li></ul>Work Environment &amp; Additional Details:&nbsp;<ul>	<li>	Environment: fast paced, unique situations each day, highly relational&nbsp;	</li></ul>Next Steps / How to Apply:&nbsp;Ready to make a difference? Take the first step in applying by signing up for an info session today through: <a href="https://www.citykidz.ca/volunteer" target="_blank">www.citykidz.ca/volunteer</a>&nbsp; Questions? We would love to hear from you! Email <a href="mailto:volunteer@citykidz.ca" target="_blank">volunteer@citykidz.ca</a>&nbsp;

4 Healthcare Jobs in Hamilton, ON, Canada