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POSITION DESCRIPTION 
 

 
Position: Marketing and Operations Administrator 
 
Responsible To: Executive Director 
 
Purpose of the Job 
 

Reporting to the Festival of the Sound Executive Director (ED), the Marketing and Operations 
Administrator ensures that the year-round administrative operations of the Festival organization and its 
marketing strategies achieve the Festival of the Sound’s (FOTS) mission and organizational objectives. 
This position has a dual focus on support and implementation of the Festival’s marketing plan, including 
social media and virtual marketing, maintaining the Festival web site, and writing and distributing a 
regular Festival newsletter as well as administrative operations, including database management, 
customer service, and artist administration. 
 
KEY RESPONSIBILITIES 
1. MARKETING 

â Research audience and maintain awareness of current trends; 
â Work with the Executive Director to research marketing opportunities, develop marketing 

strategies and create marketing materials; 
â Work with the ED to create and produce a social media posting schedule, ensuring consistent 

FOTS brand presence; 
â Liaise with the ED in establishing a marketing budget, and track expenses and revenue to stay 

within budget; 
â Manage Festival web site, including measuring web traffic and monitoring SEO; review regular 

web traffic and customer engagement reports with ED as well as maintaining up-to-date content; 
â Assist with advertising campaigns. 
â Plan and manage an optimal web posting schedule, in advance, considering web traffic and 

customer engagement metrics; 
â Report on online reviews and feedback from customers and fans; 
â Coordinate the production of regular member newsletters and other FOTS external 

communications, in collaboration with the Executive Director, and distribute via MailChimp 
 
2. FESTIVAL OPERATIONS 

â In consultation with the ED, the Artistic Director, and Assistant Artistic Director, manage the 
general operations of the Festival organization, including, but not limited to: database 
management, administration of contracts, and technology maintenance; 

â Coordinate operational support for Festival and Interlude programming - maintaining meeting 
and rehearsal schedules, coordinating with community partners and vendors, and maintaining an 
organizational calendar including Board Committee Meetings; 

â Liaise with the Festival Financial Administrator, Education &amp; Outreach Coordinator, summer 
staff, and contract workers, to ensure there is coordination within Festival administrative systems 
and procedures; 

â Monitor office supplies and arrange for restocking; 
â Ensure a safe, attractive, and welcoming Festival office space inside and outdoors; coordinate 

schedule with cleaners, and liaise with the Town of Parry Sound for building maintenance and 
grounds issues; 


â Attend meetings of the Board of Directors, as requested by the Executive Director. 
 
3. CUSTOMER SERVICE/BOX OFFICE 

â Set up ticketing in the CRM for each season and ensure new seat maps are built as needed; 
â Manage the Box Office operations during the year 
â Oversee the processing and delivery of ticket sales, passes, gift certificates, and merchandise; 

process donations; 
â Provide excellent customer and client relations; 
â Coordinate staff scheduling to maintain regular office hours and Box Office coverage, as 

required; 
â Liaise with Stockey Centre staff, ensuring clear communication of FOTS priorities and needs. 

 
4. OTHER 

â Maintain Gift Shop inventory control; work with Gift Shop volunteers to inventory merchandise; 
monitor summer gift shop and ensure daily receipts are processed in collaboration with the 
Financial Administrator; 

â Support Annual General Meeting (AGM) preparations; 
â Maintain a Festival Volunteer database; communicate with volunteers as required to update 

contact information; 
â Represent the FOTS in both the local Parry Sound community and the broader Festival 

community; 
â Perform other duties assigned by the Executive Director to ensure the Festival office and 

operations run smoothly. 
 
 
KEY QUALIFICATIONS/REQUIREMENTS 
 

Required Competencies 
âª Strong written and verbal communication skills 
âª Excellent computer skills with ability to learn new software quickly. An emphasis on 

G-Suite tools, box office systems, Canva, and website management 
âª Ability to manage multiple and competing priorities 
âª Strong analytical skills 

 
Operational Skills and Personal Qualities 

âª Ethics, integrity, and sound judgement 
âª Accountability and dependability 
âª Flexibility 
âª Detail-oriented, highly developed organizational skills 
âª Problem solving skills and creativity 
âª Initiative; can work independently; self-motivated 
âª Customer-service skills/orientation 
âª Team-player; team-builder 
âª An interest in classical music and the arts, a plus 

 
Education/Experience 

âª A post-secondary degree or diploma in marketing, administration, business, or equivalent 
combination of experience and education 

âª Minimum of 3 years’ experience in administration, including some social media and 
marketing responsibilities, preferably in the not-for-profit sector 

âª Experience with website management and email marketing platforms 


 
âª Experience with database management and report generation an asset 
âª Experience with event planning, including online registrations an asset 
âª Experience with box office software an asset 
âª Video editing skills an asset 
âª Experience in an organization related to music and the arts an asset 

 
Position &amp; Benefits: 

âª Full-time 
âª Employee Benefits Plan available 
 
 

 
To Apply: 
Please submit your interest by email with your cover letter and resume to 
<a href="mailto:career@festivalofthesound.ca" target="_blank">career@festivalofthesound.ca</a> no later than October 24, 2025 
 
The Festival of the Sound is committed to providing accommodation throughout the recruitment 
and selection process for applicants with disabilities to ensure equal participation. If selected to 
participate in the recruitment and selection process, please inform us of the nature of any 
accommodation(s) that you may require in respect of any materials or processes. 
 
We thank all applicants for their interest, however, only those to be interviewed will be 
contacted. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
last update: September 2025 


<a href="mailto:career@festivalofthesound.ca" target="_blank">mailto:career@festivalofthesound.ca</a>

<ul>		<li>Purpose of the Job </li>
	<li>KEY RESPONSIBILITIES </li>
<ul>	<li>1. MARKETING </li>
		<li>2. FESTIVAL OPERATIONS </li>
	<li>3. CUSTOMER SERVICE/BOX OFFICE </li>
		<li>4. OTHER </li>
</ul>
	<li>KEY QUALIFICATIONS/REQUIREMENTS </li>
</ul>

Festival of the Sound

Marketing & Operations Administrator

About OARCThe Ontario Association of Residents’ Councils (OARC) is a non-profit organization formed nearly 45 years ago to strengthen the voice of residents living in Ontario’s long-term care homes through their respective Residents’ Councils.Our mission is to empower long-term care residents to understand their rights and share their lived experiences. Our vision is that every resident shapes the place they call home. OARC is the only provincial association with a mandate to support and empower residents and their Councils, and to educate others about resident experiences and the issues that affect them.Position SummaryThis role is well-suited for a person-centred individual who brings energy and enthusiasm to their work, has long-term care experience, enjoys building meaningful relationships, and thrives in collaborative environments. As the Education and Home Support Regional Coach (EHSRC), you will support long-term care homes and Residents’ Councils in the Central Region by delivering education, coaching, and resources that promote resident engagement and leadership.Key Responsibilities<ul><li>Build and maintain relationships with long-term care homes and Residents’ Councils&nbsp;</li><li>Deliver OARC’s educational programs and workshops virtually and in person&nbsp;</li><li>Provide coaching and support to strengthen Residents’ Councils&nbsp;</li><li>Collaborate with the OARC team to develop tools and resources&nbsp;</li><li>Represent OARC at regional events and LTC partner meetings&nbsp;</li><li>Maintain accurate records and contribute to reporting and evaluation</li></ul>Qualifications and SkillsEducation &amp; Experience:&nbsp;<ul><li>Minimum of 3 years’ experience in long-term care settings&nbsp;</li><li>University degree or college diploma&nbsp;</li><li>Experience as a Residents’ Council Assistant and/or adult educator is an asset&nbsp;</li></ul>Knowledge &amp; Expertise:&nbsp;<ul><li>Familiarity with the Fixing Long-Term Care Act, 2021&nbsp;</li><li>Strong understanding of resident rights and person-centred care&nbsp;</li><li>Skilled in co-designing educational tools and responsive solutions&nbsp;</li></ul>Communication &amp; Collaboration:&nbsp;<ul><li>Exceptional written and verbal communication skills &nbsp;</li><li>Confident facilitator and presenter&nbsp;</li><li>Ability to collaborate with residents, LTC licensees, educators, and sector partners&nbsp;</li></ul>Technical Proficiency:&nbsp;<ul><li>Proficient in Microsoft Office and Google Workspace &nbsp;</li><li>Experience with CRMs, databases, video conferencing, VOIP, and social media&nbsp;</li></ul>Personal Attributes:&nbsp;<ul><li>Proactive self-starter with strong time management and organizational skills&nbsp;</li><li>Flexible and adaptable; able to work independently and as part of a team&nbsp;</li><li>Experience contributing to committees or project working groups&nbsp;</li></ul>Position Requirements<ul><li>This is a remote position with frequent travel required, including overnight stays&nbsp;</li><li>The main remote workspace should be ideally situated within the Central Ontario municipalities within the Greater Toronto Area, Niagara Region, Parry Sound, Durham Region, etc.&nbsp;</li><li>A valid Ontario driver’s license, access to a reliable vehicle, and proof of business-use insurance coverage are required for this role&nbsp;</li><li>A current criminal record check with Vulnerable Sector Screening is mandatory</li></ul>Compensation and Benefits<ul><li>Competitive compensation and benefits package&nbsp;</li><li>Comprehensive travel and home office expense reimbursement program&nbsp;</li><li>Opportunities for professional development and meaningful impact</li></ul>Equity and Inclusion StatementOARC is an equal opportunity employer and is committed to diversity in its workplace. All qualified applicants will receive consideration for employment based on skills and experience as outlined in your resume and cover letter.How to ApplyPlease submit your resume and cover letter and be sure to include “EHSRC – Central Region in the subject line.&nbsp;Accessibility and AcknowledgmentOARC is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) throughout the recruitment process. If you require accommodation at any time, please let us know. We thank all applicants for their interest. Only those selected for an interview will be contacted.

Ontario Association of Residents' Councils

Education and Home Support Regional Coach (EHSRC) – Central Ontario

<h3>About:</h3>Belvedere Heights is a trusted municipal long-term care home provider dedicated to delivering exceptional, person-centered care for seniors in our community. As a leading provider of aging-in-place services, we offer a continuum of care that includes a 101-bed Long-Term Care Home, Community Support Services, and a Life Lease Complex, ensuring that residents receive the right level of support at every stage of their journey. As part of our upcoming redevelopment, we will be adding 22 additional beds, which will expand our home’s capacity to welcome more seniors while continuing to provide high-quality care.At Belvedere Heights, we prioritize quality of life, dignity, and respect, fostering a warm, home-like environment where seniors feel safe, valued, and engaged. Our approach to senior care is rooted in evidence-based practices, compliance with provincial regulations (FLTCA), and a strong commitment to continuous quality improvement.<h3>Position Overview:</h3>Reporting to the Board of Management, the Administrator performs a wide range of activities related to the overall responsibility and authority for the day-to-day operations of Belvedere Heights’ Long-Term Care Home, Community Support Services, and the Life Lease Complex, consistent with the Corporate Mission, Service Philosophy, Policies, and Procedures, the FLTCA and other applicable Regulations and guidelines.This shall be achieved by maintaining adequately qualified and experienced staff, resources, supplies, and equipment required to provide the necessary services under legislation and other discretionary services as may be required by the Corporation.&nbsp;A comprehensive, coordinated, home-wide quality improvement and risk management program shall be maintained to evaluate and improve the quality of accommodation, care, services, programs, and goods provided by Belvedere Heights.<h3>Responsibilities:</h3><ul><li>Leadership and Executive Management: Ability to oversee multi-departmental operations and strategic initiatives.</li><li>Interpersonal and Communication Skills: Strong verbal and written communication in diverse settings.</li><li>Negotiation &amp; Conflict Resolution: Experience handling grievances and managing union concerns.</li><li>Financial Acumen: Budgeting, payroll approval, and financial oversight.</li><li>Emergency &amp; Risk Management: Ensuring compliance with safety protocols and emergency preparedness.</li></ul><h3>Qualifications:</h3><ul><li>Degree or diploma in Business Administration, Health Sciences, or a related field.</li><li>Successful completion or enrollment in a long-term care administration or management program (minimum 100 hours of instruction) as per Fixing Long-Term Care Act (FLTCA) requirements.</li><li>At least five (3-5) years of management experience in healthcare.</li><li>Two (2) years of experience in a long-term care home (preferred but not mandatory).</li><li>Diploma in Gerontology or other long-term care-related training (asset).</li><li>More extensive experience in long-term care settings is considered an asset.</li></ul><h3>&nbsp;Compensation:</h3><ul><li>An attractive compensation package in the range of $140,000 – $150,000 has been designed to attract star performers.</li></ul>Leaders Helping Leaders ... We Welcome Your Valued Referrals!&nbsp;If this&nbsp;opportunity is not a fit for your background and experience&nbsp;please feel free to forward to any interested colleagues.&nbsp;We invite interested candidates to submit their resume in confidence. While we appreciate the interest of all applicants, we will contact only those selected for interviews.We are equal-opportunity employers committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity.If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

3 Full Time Jobs in Parry Sound, ON, Canada