field_remote_option

field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

October 2025 
 
 

Front Line Member Services Counsellor 
 
Are you a compassionate human services professional looking to make a profound tangible impact every 
day? As a dynamic and welcoming member of our team, you will be the first point of contact for 
individuals and families navigating the cancer journey. Your expertise in case management, and group 
facilitation will provide essential support and resources to our members, while supporting our mission of 
empowering a community of compassionate support, knowledge and hope for anyone impacted by 
cancer. 

Reports to: 
Executive Director 
 
Primary Responsibilities: 
Intake Procedure/Support Services 
 • Conduct intake interviews, assess member needs, manage a personal caseload and provide 

individual emotional support. 
 • Coordinate individual follow up appointments, member outreach and support for drop-in visitors. 
 • Lead and co-facilitate emotional support groups, wellness programs and educational seminars. 
 • Maintain accurate and timely database records(Sumac/Societ knowledge is an asset) 
Follow-Up Procedure 
 • Follow procedures to track follow-up phone calls, support needed after a group finishes etc. to 

ensure accountability, continued support and member satisfaction. 
Resources 
 • Compile, create and expand resources for members as requested by the Program Coordinator or 

Executive Director. 
 • Assist with needs assessment and development of peer support services, seminars and support 

groups as required. 
 
Qualifications: 
Experience 
 • 3-5 years of social work or human services counseling. Experience in oncology is a define asset. 
Education 
 • Post-secondary degree or diploma Social Work, Community Support Work, Mental Health 

counselling or equivalent. 
Knowledge, Skills and Abilities 
 • Knowledge of MS Office applications and client database management 
 • Counselling skills and knowledge of community resources. 
 • Confidence and experience in leading and managing therapeutic or educational group programming. 
 • Positive, calm, and collaborative approach, with desire to build productive relationships and an 

effective team environment. 
 • Excellent oral and written communications skills. 

Personal Characteristics 
You will be a great fit if you are: 


October 2025 
 
 

 • Calm &amp; Ethical: Highly dedicated professional who is emotionally mature and able to maintain 
strict confidentiality and boundaries while dealing with sensitive emotional situations. 

 • A Collaborative Communicator: An active listener and clear written/veral communicator who 
naturally builds rapport with members, caregivers and internal team members. 

 • Member-Centric and Proactive: Dedicated to anticipating and exceeding member expectations 
while taking initiative to problem-solve and improve service delivery. 

 • Highly Organized: Proven ability to manage a diverse, fluctuating caseload, track multiple follow-
ups and organize work to meet competing deadlines. 

 
Working Conditions 
 • The Member Services Counsellor will work (on-site) an average of 36 hours per week Monday 

through Friday with occasional evenings to facilitate programs at the discretion of the Executive 
Director. 

 • Compensation: The hiring range for this position is $25-27 per hour commensurate upon experience 
plus a benefits package. 

How to Apply: 
Please send your cover letter and resume to <a href="mailto:Janette@hearthplace.org" target="_blank">Janette@hearthplace.org</a> quoting “Member Services 
Counsellor” by 4:00pm EST by November 14th, 2025. Only those candidates selected for an interview 
will be contacted. 

Hearth Place Cancer Support Centre is an equal opportunity employer and is committed to inclusive 
recruitment and selection processes and work environments. The selection process may include 
assessment methods to further determine a candidate’s knowledge and skills for the position. Please 
advise Hearth Place of any accommodations needed to ensure your access to a fair and equitable 
process. Any information received relating to accommodation will be addressed confidentially. 

About us: 
Through compassionate care, Hearth Place Cancer Support Centre supports the emotional needs of 
families within the Durham Community and beyond. Established in 1997, Hearth Place welcomes cancer 
patients and their families to come and share their experiences, find resources, and discover new ways 
to care for themselves and each other. 
Our programming encompasses all aspects of a cancer diagnosis including individual counselling, 
emotional support groups, wellness programs, caregiver and grief support, as well as children’s 
programming, including support for children diagnosed with cancer. 


<a href="mailto:Janette@hearthplace.org" target="_blank">mailto:Janette@hearthplace.org</a>

Hearth Place Cancer Support Centre

Front Line Member Services Counsellor

Join our Team and Make a Difference!Lakeridge Health Foundation is seeking a Philanthropy Coordinator to play a key role in supporting our mission to strengthen community bonds and advance health care. This position is ideal for someone who thrives in a collaborative environment, values meaningful work, and brings exceptional organizational and communication skills.About the Role:As a vital member of the Philanthropy Team, the Philanthropy Coordinator provides essential administrative database, and donor recognition support. You will serve as a welcoming point of contact for visitors and inquiries, ensuring the team is organized and able to build strong relationships within the community.&nbsp;Key Responsibilities:<ul><li>Maintain accurate prospect and donor records in Raisers’ Edge, ensuring timely and complete data entry</li><li>Assist with building lists, preparing reports, and running database metrics</li><li>Support donor engagement activities, including correspondence, briefing materials, and event coordination</li><li>Liaise with donors and prospective donors, answering inquiries and providing exceptional service</li><li>Collaborate with the Stewardship Officer on thank you calls, donor reports, and recognition initiatives </li><li>Provide general administrative support, including filing, answering phones/emails, and assisting with philanthropy events</li></ul>What We’re Looking For:<ul><li>Previous administrative or receptionist experience (non-profit experience preferred)</li><li>Excellent written and verbal communication skills and strong customer service abilities</li><li>Post-secondary education or equivalent</li><li>Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment</li><li>Proficiency in Microsoft Office and experience with fundraising databases (preferably Raiser’s Edge)</li><li>Valid driver’s license and access to a vehicle</li><li>Passion for health care and commitment to supporting the meaningful work of Lakeridge Health</li></ul>Core Competencies:<ul><li>Strong interpersonal skills and ability to build relationships</li><li>Self-starter with high attention to detail and organizational excellence</li><li>Creative, resourceful, and adaptable with a positive attitude</li><li>Professionalism, discretion, and sound judgement</li><li>Collaborative team player who thrives both independently and in a team setting</li></ul>What we have to offer:&nbsp;When you work for our Foundation, you join a high-functioning, innovative and collaborative team with strong leadership and a supportive Board of Directors. With a strategic plan in place, the Foundation is in the midst of an exciting path forward with a focus on making our biggest impact on local health care.  &nbsp; We offer an excellent package to employees including an outstanding pension plan via Healthcare of Ontario Pension Plan (HOOPP), competitive salary, benefits, and the opportunity to progress and build your career.&nbsp;Who we are:&nbsp;Lakeridge Health Foundation supports the Oshawa and Whitby hospitals as well as regional programs and partnerships of Lakeridge Health, one of Ontario’s largest health systems.&nbsp; Through generous support of individuals, corporations, and volunteers, our major, planned, annual, and community giving programs we raise vital funds to advance health care in Durham Region and beyond, ensuring exceptional health care is available close to home.&nbsp;Lakeridge Health Foundation is accredited by <a href="https://imaginecanada.ca/en" target="_blank">Imagine Canada.</a> &nbsp;How to apply: Lakeridge Health Foundation is an equal opportunity employer and welcomes applicants of all backgrounds. Accommodation will be provided throughout the recruitment process in accordance with applicable laws—please inform us of any needs in advance. We’ve partnered with Predictive Success Corporation to support our hiring process using the Predictive Index Behaviour Assessment, a science-based tool that offers insights into candidates’ unique motivations and work styles. All applications and inquiries will be handled with strict confidentiality.&nbsp;To apply for this position, please send your cover letter and resume to:&nbsp;<a href="mailto:foundationhr@lh.ca" target="_blank">foundationhr@lh.ca</a>. Please quote “Philanthropy Coordinator” in the subject line of your email. The job posting will close on Friday, December 12, 2025 at 5p.m.&nbsp;No phone calls, please.&nbsp;We thank all applicants in advance.&nbsp;

Lakeridge Health Foundation

Philanthropy Coordinator

Director, Human ResourcesDurham Children's Aid Society (DCAS)Location:&nbsp;Oshawa, Ontario Work Model:&nbsp;Hybrid (minimum 2 days per week on site) Salary: $127,060.33 - $171,894.64About Durham Children's Aid Society:Durham Children's Aid Society (DCAS) is dedicated to promoting the safety and wellbeing of children and youth through trauma-informed, culturally responsive and equity-centred services rooted in anti-oppressive practice. DCAS’s strategic plan focuses on anti-oppressive and intersectional responsiveness, courageous and ethical sector leadership, collaborative community engagement, and organizational health and sustainability.The Opportunity:DCAS is seeking a collaborative and strategic Director, Human Resources to join their Leadership Team and drive organizational culture, people systems and long-term workforce sustainability. This is your chance to make a meaningful impact in the child welfare sector while leading HR transformation through an equity and inclusion lens.Reporting to the Executive Director, you'll provide strategic leadership across all aspects of human resources while championing a workplace culture that reflects DCAS’s values of equity, inclusion and psychological safety.What You'll Do:Strategic Leadership<ul><li>Provide strategic HR advisory services and oversee HR programs in alignment with legislation, collective agreements and internal policies</li><li>Develop multi-year HR operational plans that support DCAS's strategic direction</li><li>Lead people and culture strategies that support a healthy workplace, build leadership capacity and strengthen accountability</li><li>Apply an AOPDEI lens to all HR systems, policies and practices, actively identifying and removing barriers</li></ul>Labour Relations &amp; Culture<ul><li>Maintain a positive and constructive union relationship, participate in the grievance process, guide conflict resolution and lead the collective bargaining process, serving as chief spokesperson when required</li><li>Champion psychologically safe workplaces and advance AOPDEI initiatives across the organization</li></ul>HR Operations &amp; Programs<ul><li>Oversee recruitment, performance management, corporate learning and development, job evaluation, pay equity, benefits and compensation programs, and occupational health and safety</li><li>Manage budgets and resources and strengthen HR operations, systems and vendor relationships</li></ul>Compliance &amp; Governance<ul><li>Fulfill legislative responsibilities related to employment, human rights and occupational health and safety legislation</li><li>Represent the organization on internal and external committees and at events</li></ul>Who You Are:Required Qualifications<ul><li>University degree in Human Resources or a related field</li><li>CHRL designation</li><li>10+ years of progressively responsible HR experience</li><li>Minimum 5 years of people leadership experience in a unionized environment</li><li>Experience with budgets and financial accountability</li><li>Deep understanding of the child welfare sector, non-profit or government experience</li></ul>Key Competencies<ul><li>Demonstrated excellence in strategic leadership, change management, equitable outcomes, people development, engagement and service excellence</li><li>Proven ability to implement HR strategies aligned with organizational goals</li><li>Experience advancing AOPDEI initiatives and supporting psychologically safe workplaces</li><li>Strong leadership, adaptability and service excellence</li><li>Authentic character and demonstrated commitment to equity and inclusion</li><li>Experience supporting Indigenous and equity-affirming engagement</li></ul>Equivalent combinations of education, experience and training may be considered.Why Join DCAS?<ul><li>Make a direct impact on children, youth and families in the community</li><li>Lead meaningful culture transformation in a mission-driven organization</li><li>Competitive compensation and benefits package</li><li>Flexible hybrid work model</li><li>Opportunity to advance equity and inclusion in tangible ways</li><li>Collaborative leadership team committed to organizational health</li></ul>Commitment to Equity:Durham Children’s Aid Society strives to be an equitable and inclusive employer, with its commitment to equity grounded in an organization-wide dedication to achieving a working and service environment that is free of discrimination and harassment.We actively welcome applications from First Nations, Métis and Inuit communities, racialized communities, 2SLGBTQ+ communities, women and people with differing abilities including those who have experienced mental health or substance use challenges.About The Orion Group:<a href="https://www.theoriongroup.ca/" target="_blank">The Orion Group</a> is a leading Canadian HR services company with over 25 years of experience supporting organizations through three specialized brands: <a href="https://www.orionsearch.ca/" target="_blank">Orion Search</a> (Executive Recruitment), <a href="https://www.orionhr.ca/" target="_blank">Orion HR</a> (HR Advisory), and <a href="https://orionlearning.ca/" target="_blank">Orion Learning</a> (Training and Development). We partner with organizations to build strong, diverse leadership teams and create sustainable HR solutions.How to Apply:If you're passionate about creating equitable workplaces and want to make a difference in the child welfare sector, we want to hear from you.Please submit your resume and a cover letter outlining your relevant experience to <a href="mailto:hr@theoriongroup.ca" target="_blank">hr@theoriongroup.ca</a> with the subject line: Director, HR - Durham CASAll applications will be treated with the strictest confidence. We thank all applicants for their interest; however, only those selected for an interview will be contacted.Durham Children's Aid Society is committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. If you require accommodation, please email us at <a href="mailto:admin@theoriongroup.ca" target="_blank">admin@theoriongroup.ca</a>.

3 Full Time Jobs in Oshawa, ON, Canada