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Reports To: VP, Development&nbsp; Location: Kitchener-Waterloo, Ontario (Hybrid) Employment Type: Full-Time, Permanent🩺Position SummaryThe Campaign Director provides strategic leadership and operational oversight for the Waterloo Regional Health Network Foundation (WRHNF)’s multi-year capital campaign, designed to support major infrastructure, equipment, and program investments for Waterloo Regional Health Network (WRHN). The Director is responsible for developing and executing a comprehensive capital campaign plan, cultivating high-value donor relationships, supporting volunteer leadership, and ensuring successful attainment of campaign revenue goals with the support of WRHNF leadershipThe role requires a seasoned fundraising professional with experience in major gifts, campaign strategy, stakeholder engagement, and volunteer management within the nonprofit or healthcare sector.🌟Key ResponsibilitiesCampaign Strategy &amp; Leadership<ul><li>Lead the design, planning, and implementation of a multi-year capital campaign(s), including goal setting, timelines, budgets, and performance metrics.</li><li>Work closely with Foundation leadership, senior hospital administrators and medical leadership, and Board members to align campaign priorities with organizational needs.</li><li>Develop and maintain a comprehensive, detailed campaign plan to raise significant funds for WRHN priorities (new hospital building, renovations, equipment, support for clinical and medical education), detailing goals, timelines and key milestones, donor journeys and recognition systems to build capacity beyond normal annual giving to support transformational projects to improve local health care.</li><li>Oversee prospect research and development of prospect pipelines using donor database software.</li><li>Develop and oversee a strategic, documented approach to thank, acknowledge, and show appreciation to supporters for their donations including stewardship events and donation recognition systems.</li><li>Develop a compelling case for support to meet multi-million dollar goals, and work with Foundation leadership and communication team to support its execution throughout the fundraising cycle.&nbsp;</li></ul>Major Gifts &amp; Donor Relations<ul><li>Manage a personal portfolio of major gift prospects and donors </li><li>Conduct face-to-face meetings, prepare customized proposals, and coordinate donor engagement opportunities with hospital leadership, physicians, and volunteers.</li><li>Ensure timely and meaningful stewardship, recognition, and reporting to donors.</li></ul>Volunteer &amp; Campaign Cabinet Management<ul><li>Recruit, train, and support a Campaign Cabinet, honorary chairs, and other volunteer leaders.</li><li>Provide volunteers with the tools, briefing materials, and coaching needed to successfully engage with prospects.</li><li>Coordinate regular Cabinet meetings, track volunteer activity, and maintain strong relationships with committee members.</li></ul>Team &amp; Operational Management<ul><li>Provide strategic direction and leadership to direct reports (stewardship and advancement research) and support the major gift team, fostering a high-performance and a collaborative culture.</li><li>Collaborate with communications, events, and data teams to ensure integrated campaign messaging and accurate database tracking.</li><li>Assist in management of the campaign budget and ensure strong financial oversight and reporting.</li></ul>External Relations &amp; Community Engagement<ul><li>Represent the Foundation at community events, meetings, and partnership activities within the KW region.</li><li>Support the development of campaign marketing materials, case for support documents, digital content, media engagement, and public announcements.</li><li>Strengthen relationships with community leaders, corporations, service clubs, and other key stakeholders.</li></ul>Reporting<ul><li>Provide regular campaign progress reports to the VP, Development, CEO and Campaign Cabinet.</li><li>Ensure all fundraising activities adhere to Canada Revenue Agency (CRA) guidelines, Imagine Canada Standards, and ethical fundraising principles.</li><li>Maintain accurate donor records, research profiles, and tracking in the Foundation’s CRM system (e.g., Raiser’s Edge, Salesforce NPSP).</li></ul>🙌&nbsp; What We’re Looking ForQualifications &amp; Experience<ul><li>Minimum 5-7 years of progressive fundraising experience, including significant major gift or capital campaign leadership.</li><li>Proven track record of securing up to 7-figure philanthropic gifts.</li><li>Experience working with senior volunteers, community leaders, and high-net-worth individuals.</li><li>Strong strategic planning, project management, and organizational skills.</li><li>Excellent communication abilities—written, verbal, presentation and negotiation skills.</li><li>Proficiency with Raisers Edge and prospect management and stewardship practices.</li><li>Ability to work independently, manage multiple projects, and exercise sound judgment and discretion.</li><li>Knowledge of Canadian charitable compliance and ethical fundraising standards.</li></ul>💡 Bonus Points For<ul><li>Experience in hospital or health care foundation fundraising.</li><li>Familiarity with the Kitchener-Waterloo philanthropic community.</li><li>CFRE designation or progress toward CFRE certification.</li><li>Post-secondary degree in fundraising, business, communications, or related field.</li></ul>Skills &amp; Competencies<ul><li>Strategic and analytical thinker</li><li>Relationship-builder with strong emotional intelligence</li><li>Persuasive communicator and storyteller</li><li>Volunteer leadership and coaching skills</li><li>Results-oriented with a high degree of accountability</li><li>Ability to work independently and collaboratively</li><li>High ethical standards and donor-centered philosophy</li></ul>💡Additional Requirements<ul><li>Willingness to work flexible hours, including occasional evenings or weekends for donor meetings and events.</li><li>Valid driver’s license and access to reliable transportation for local donor visits.</li><li>Police background check required.</li><li>Commitment to the mission, vision, and values of the WRHN Foundation and dedication to improving local healthcare.</li></ul>What We Offer<ul><li>Salary Range:&nbsp;The target hiring range for this role is $110,000 to $130,000, with ability to progress to a maximum of $150,000. &nbsp;</li><li>Vacation: 4 weeks vacation plus 4 summer wellness days and additional float days &nbsp;</li><li>Benefits: Comprehensive benefits, HOOPP defined-benefit pension, computer and mobile device provided. &nbsp;</li><li>Work Culture:&nbsp;We offer a hybrid and flexible work environment, with regular in-person team meetings and a minimum of one day per week in the office to support collaboration and connection. &nbsp;</li><li>A mission-driven team where your voice matters and your professional growth is supported.</li></ul>The ProcessWe’re looking for someone who brings heart, hustle, and humility. If that sounds like you - apply in the way that best showcases your passion and strengths. Whether that’s a traditional resume and cover letter or something more creative (video, portfolio, or personal story), we’re excited to meet you.&nbsp;We are committed to barrier-free recruitment and selection processes and encourage applicants to inform us of any accommodations they may require.

Waterloo Regional Health Network Foundation

St Mary's General Hospital Foundation

Campaign Director

<h2>🩺&nbsp;Lead the Brand That Will Change the Future of Local Health Care</h2>The Waterloo Regional Health Network Foundation (WRHNF) is seeking an inspiring, strategic, and innovative Director of Marketing &amp; Campaigns to lead the brand and marketing engine powering one of the most transformative health care projects in Canada: the creation of our region’s new hospital at the University of Waterloo site.This is a unique and career-defining opportunity for a marketing leader who thrives at the intersection of brand building, digital strategy, public engagement, storytelling, and large-scale campaign execution.You will help shape the public face of a generational capital campaign, elevate our community brand, and lead a team of six exceptional marketing, communications, digital, and design professionals.Your work will help drive generosity, build belief, and inspire a community to rally behind a once-in-a-lifetime vision for modern health care.<h2>🌟 Key Responsibilities</h2><h2>Marketing Leadership &amp; Brand Strategy</h2><ul><li>Lead the evolution, refinement, and protection of WRHNF and campaign brand identity, ensuring consistent, high-impact messaging across all touchpoints.</li><li>Develop and oversee a comprehensive brand strategy for the new hospital campaign, similar to top-tier Canadian foundations (e.g., SickKids VS, UHN's Together campaigns). </li><li>Champion a culture of compelling storytelling that celebrates innovation, patient impact, donor generosity, and the future of health care in Waterloo Region.</li><li>Build and maintain a strong reputation for the Foundation through exceptional creative, clear messaging, and compelling public communications.</li></ul><h2>Campaign Marketing &amp; Public Engagement</h2><ul><li>Lead the marketing strategy for the Foundation’s major capital campaign — including campaign naming, brand launch, public narrative, digital ecosystem, donor communications, and momentum-building initiatives.</li><li>Oversee multi-channel campaign planning, including paid, earned, owned, and shared media, ensuring integration across digital, community, corporate, and hospital audiences. </li><li>Create a powerful engagement engine to activate community belief, including storytelling assets, impact videos, social media amplification, community partnerships, and volunteer toolkits. </li><li>Work closely with campaign leadership and prospect development to develop marketing materials for leadership volunteers, donors, community partners, and physicians.&nbsp;</li></ul><h2>Team Leadership &amp; Department Oversight</h2><ul><li>Lead, mentor, and develop a talented team of six across marketing, communications, design, events marketing, and digital. </li><li>Foster a collaborative, high-accountability, innovative culture where creativity thrives and results matter. </li><li>Oversee project management processes, workflow systems, and team structure to support growing organizational needs.&nbsp;</li></ul><h2>Digital &amp; Content Strategy</h2><ul><li>Build and implement a best-in-class digital-first strategy including website, social media, email, automation, and analytics. </li><li>Drive adoption of tools and platforms that strengthen donor engagement and audience reach. </li><li>Ensure all content aligns with brand voice and campaign strategy, including storytelling, donor features, patient narratives, thought leadership, and campaign milestones.&nbsp;</li></ul><h2>Organizational Collaboration &amp; Cross-Functional Partnership</h2><ul><li>Work closely with philanthropy, Campaign Cabinet, community leaders, WRHN communications, and hospital partners. </li><li>Collaborate on integrated marketing plans for major events, 50/50s, annual appeals, community campaigns, and donor stewardship. </li><li>Serve as a trusted advisor to Foundation leadership, providing strategic counsel on brand, public messaging, and campaign positioning.</li></ul><h2>🙌 What We’re Looking For</h2><h3>Experience &amp; Expertise</h3><ul><li>7–10+ years in marketing, brand strategy, communications, or campaign leadership (preferably in philanthropy, hospitals, higher education, or purpose-driven organizations).</li><li>Proven experience leading large-scale fundraising or public-facing campaigns (capital campaign experience strongly preferred).</li><li>Demonstrated track record elevating and managing complex brands during periods of growth or transformation. </li><li>Experience leading and developing a high-performing team; confident coach, mentor, and strategic partner.</li><li>Expert communicator with strong storytelling instincts and a deep understanding of the donor journey. </li><li>Skilled in digital marketing, analytics, and multi-channel audience engagement. </li><li>Strong strategic planning skills, with the ability to translate vision into actionable roadmaps. </li><li>Passion for health care, community impact, and mission-driven work.</li></ul><h3>Attributes</h3><ul><li>Visionary and creative — but highly organized and execution-driven. </li><li>Collaborative, humble, and energized by building something transformational.</li><li>Curious, innovative, strategic, and deeply committed to excellence.</li><li>Equally comfortable leading big-picture strategy and getting hands-on when needed.</li></ul><h2>💡 Bonus Points For</h2><ul><li>Experience at another major Canadian hospital foundation (SickKids, UHN, Sunnybrook, CHEO, BCCHF).</li><li>Experience with campaign naming and brand development processes.</li><li>Experience leading agency relationships (creative, digital, PR, video).</li><li>Familiarity with Raiser’s Edge, project management tools, and digital automation platforms.</li></ul><h3>💙 What We Offer</h3><ul><li>Salary Range: The target hiring range for this role is $110,000 to $130,000, with ability to progress to a maximum of $150,000.</li><li>Vacation: 4 weeks vacation plus 4 summer wellness days and additional float days </li><li>Benefits: Comprehensive benefits, HOOPP defined-benefit pension, computer and mobile device provided. </li><li>Work Culture:&nbsp;We offer a hybrid and flexible work environment, with regular in-person team strategy sessions and a minimum of one day per week in the office to support collaboration and connection. </li><li>A mission-driven team where your voice matters and your professional growth is supported.</li></ul><h3>⚡ The Process</h3>We’re looking for someone who brings heart, hustle, and humility. If that sounds like you - apply in the way that best showcases your passion and strengths. Whether that’s a traditional resume and cover letter or something more creative (video, portfolio, or personal story), we’re excited to meet you.&nbsp;We are committed to barrier-free recruitment and selection processes and encourage applicants to inform us of any accommodations they may require.

Director, Marketing & Campaigns

<h2>Advancement Researcher&nbsp;</h2>Reports To: Fundraising Operations Manager Position Type: Full-Time | Permanent<h2>🩺 Make a Meaningful Difference in Local Health Care</h2>Are you a curious, analytical thinker who loves turning information into insight — and insight into impact? The Waterloo Regional Health Network Foundation (WRHNF) is seeking a strategic, detail-oriented Advancement Researcher to drive prospect intelligence, pipeline growth, and data strategy in support of our transformational capital campaign and philanthropic priorities.This is a pivotal role that strengthens our ability to inspire generosity and secure the resources needed to shape the future of health care for our community. &nbsp;<h2>🌟 Key Responsibilities</h2><h2>Prospect Research &amp; Insights</h2><ul><li>Conduct in-depth biographical, financial, philanthropic, and relational research to identify, qualify, and prioritize prospects for major gifts, leadership gifts, corporate partnerships, and planned giving. </li><li>Analyze wealth indicators, giving capacity, and affinity to build accurate capacity ratings and engagement recommendations.</li><li>Prepare high-quality donor briefs, research profiles, briefing notes, and strategy memos for senior leadership, fundraisers, physicians, and campaign volunteers.</li><li>Monitor news, corporate activity, real estate, business holdings, and community involvement to identify timely cultivation opportunities.</li></ul><h2>Pipeline Development &amp; Campaign Strategy</h2><ul><li>Partner closely with fundraisers to build a robust donor pipeline for the new hospital campaign.</li><li>Support portfolio optimization through moves-management recommendations, proactive prospecting, and identifying prospects aligned with cancer, cardiac, mental health, kids’ care, and regional priorities.</li><li>Map networks and family connections of high-value prospects and donors to support peer-to-peer cultivation and volunteer engagement.</li><li>Conduct research to support campaign planning, including benchmarking, environmental scanning, and community philanthropic trends.&nbsp;</li></ul><h2>Data, Analytics &amp; Reporting</h2><ul><li>Maintain accurate data within Raiser’s Edge, ensuring timely updates to ratings, strategies, prospect stage, and donor intelligence.</li><li>Produce dashboards and reports that inform leadership decisions, campaign readiness, and portfolio performance.</li><li>Track giving patterns, likelihood models, and capacity bands to guide fundraising strategies.</li><li>Implement best practices in data governance, privacy, and ethical research standards (APRA, AFP, Imagine Canada compliance).</li></ul><h2>Collaboration &amp; Culture</h2><ul><li>Work cross-functionally with fundraisers, events, communications, and senior leadership to ensure research supports organizational priorities.</li><li>Participate in campaign meetings and strategy sessions, offering evidence-based insights.</li><li>Contribute to a culture of philanthropy, curiosity, creativity, accountability, and continuous learning.</li></ul><h2>🙌 What We’re Looking For</h2>(Adapted with required research competencies)<ul><li>Post-secondary education in library science, information studies, business, nonprofit management, analytics, or related field.</li><li>Minimum&nbsp;3–5 years experience in prospect research, advancement services, campaign support, or fundraising analytics (hospital or higher-ed preferred).</li><li>Strong analytical thinker with demonstrated experience in wealth screens, research methodologies, synthesizing complex data, and connecting patterns and disparate relationships.</li><li>Exceptional written and verbal communication — able to translate dense information into clear, actionable insights.</li><li>High attention to detail, discretion, and sound judgement with confidential information.</li><li>Comfortable with digital tools, CRMs—experience with Raiser’s Edge strongly preferred.</li><li>Adaptable, curious, resourceful, and self-directed.</li></ul><h2>💡 Bonus Points For</h2><ul><li>Experience supporting a major capital campaign.</li><li>Familiarity with iWave, DonorSearch, CharityCAN, Windfall, or comparable tools.</li><li>Knowledge of Ontario philanthropy, hospital fundraising, and major gift cycles.</li><li>APRA membership or CFRE-related learning.</li></ul><h3>💙 What We Offer</h3><ul><li>Salary Range: $62,000 – $72,500, commensurate with experience and success.</li><li>Vacation: 4 weeks vacation plus 4 summer wellness days and additional float days</li><li>Benefits: Comprehensive benefits, HOOPP defined-benefit pension, computer and mobile device provided.</li><li>Work Culture:&nbsp;We offer a hybrid and flexible work environment, with regular in-person team strategy sessions and a minimum of one day per week in the office to support collaboration and connection.</li><li>A mission-driven team where your voice matters and your professional growth is supported.</li></ul><h3>⚡ The Process</h3>We’re looking for someone who brings heart, hustle, and humility. If that sounds like you - apply in the way that best showcases your passion and strengths. Whether that’s a traditional resume and cover letter or something more creative (video, portfolio, or personal story), we’re excited to meet you.&nbsp;We are committed to barrier-free recruitment and selection processes and encourage applicants to inform us of any accommodations they may require.

Advancement Researcher

Reports To: Director, Philanthropy&nbsp; Location: Kitchener-Waterloo, Ontario (Hybrid) Employment Type: Full-Time |&nbsp;Permanent&nbsp;🩺Position SummaryThe Major Gift Officer is responsible for identifying, cultivating, soliciting, and stewarding donors capable of making significant philanthropic contributions to support priority needs of Waterloo Regional Health Network (WRHN). Working closely with Foundation leadership, physicians, hospital staff, and volunteers, the MGO manages a portfolio of major gift prospects and plays a key role in advancing transformational fundraising initiatives that enhance health care for 10% of Ontarians.🌟&nbsp;Key ResponsibilitiesMajor Gift Portfolio Management<ul><li>Manage a portfolio of approximately 100–125 major gift prospects and donors.</li><li>Develop customized cultivation, solicitation, and stewardship strategies for each prospect.</li><li>Conduct donor meetings (virtual and in person) to advance relationships and secure major gifts.</li><li>Document all interactions and moves management activities in the donor database.</li></ul>Donor Cultivation &amp; Solicitation<ul><li>Lead the development of major gift proposals, case statements, and impact materials.</li><li>Work with Foundation leadership and hospital clinicians to identify compelling funding opportunities.</li><li>Prepare and present personalized gift requests in the $25,000–$1 million+ range.</li><li>Support and participate in capital campaigns, priority initiatives, and special fundraising programs.</li></ul>Stewardship<ul><li>Ensure timely and meaningful stewardship plans for all major donors.</li><li>Coordinate recognition activities, impact reporting, donor tours, and engagement opportunities.</li><li>Build long-term, mission-centred relationships that encourage continued philanthropic support.</li></ul>Collaboration &amp; Internal Engagement<ul><li>Partner with hospital leaders, physicians, program directors, and Foundation staff to align donor interests with hospital priorities.</li><li>Provide guidance to senior leadership, board members, and volunteers involved in donor-facing activities.</li><li>Participate in team planning sessions, strategy development, and campaign progress meetings.</li></ul>Reporting &amp; Administration<ul><li>Maintain accurate donor records, contact reports, and moves management tracking in Raisers Edge.</li><li>Provide regular progress reports and forecasting to Foundation leadership.</li><li>Support the Foundation’s overall development operations, including events, communications, and community engagement as required.</li></ul>🙌&nbsp; What We’re Looking ForEducation and Experience<ul><li>3–5+ years of experience in fundraising, major gifts, business development, or relationship management.</li><li>Experience in a healthcare, hospital, or nonprofit environment is considered a strong asset.</li><li>CFRE designation or working toward CFRE is an asset.</li></ul>Skills &amp; Competencies<ul><li>Demonstrated ability to secure major gifts and manage a donor portfolio.</li><li>Strong interpersonal skills with the ability to build trust and credibility with high-net-worth individuals.</li><li>Excellent written and verbal communication skills, including proposal writing and presentation skills.</li><li>Strategic thinker with exceptional planning, organizational, and follow-through capabilities.</li><li>High degree of professionalism, discretion, and ethical conduct.</li><li>Proficiency with Raiser’s Edge and Microsoft Office.</li></ul>💡&nbsp;Additional Requirements<ul><li>Willingness to work flexible hours, including occasional evenings or weekends for donor meetings and events.</li><li>Valid driver’s license and access to reliable transportation for local donor visits.</li><li>Police background check required.</li><li>Commitment to the mission, vision, and values of the WRHN Foundation and dedication to improving local healthcare.</li></ul>What We Offer<ul><li>Salary Range: $85,000 – $100,000, commensurate with experience and success. &nbsp;</li><li>Vacation: 4 weeks’ vacation plus 4 summer wellness days and additional float days &nbsp;</li><li>Benefits: Comprehensive benefits, HOOPP defined-benefit pension, computer and mobile device provided. &nbsp;</li><li>Work Culture:&nbsp;We offer a hybrid and flexible work environment, with regular in-person team strategy sessions and a minimum of one day per week in the office to support collaboration and connection. &nbsp;</li><li>A mission-driven team where your voice matters and your professional growth is supported.</li></ul>The ProcessWe’re looking for someone who brings heart, hustle, and humility. If that sounds like you - apply in the way that best shows your passion and strengths. Whether that’s a traditional resume and cover letter or something more creative (video, portfolio, or personal story), we’re excited to meet you.&nbsp;We are committed to barrier-free recruitment and selection processes and encourage applicants to inform us of any accommodation they may require.

Major Gift Officer

KidsAbility is a recognized leader in providing early, family-centred support to help children and youth reach key developmental milestones while fostering hope and opportunity. KidsAbility supports over 17,000 children and youth across Waterloo Region and Guelph-Wellington to reach their communication, social, physical and behavioural goals each year. As the organization enters an exciting period of renewal and growth in the first year of a new five-year strategic plan, we are seeking a transformational leader to join our Senior Leadership Team as Vice President, Client Services. This role calls for a hands-on operational leader who has a track record of leading teams through change, developing adaptability &amp; agility, while maintaining an unwavering commitment to quality client and family-centred care.Reporting to the Chief Executive Officer, the Vice President, Client Services provides both strategic and operational leadership across KidsAbility’s diverse clinical programs. This role offers the opportunity to inspire, empower, and lead through example, a talented, multidisciplinary team dedicated to ensuring quality, timely, accessible, and integrated services for children and families. The Vice President will lead with a focus on transformation, fostering curiosity, innovation, and excellence in clinical operations while championing new service models, cross-sector partnerships, and system-level collaboration.As a member of the Senior Leadership Team, you will play a pivotal role in shaping the future of service delivery, advancing KidsAbility’s mission and strategic priorities. You will oversee program planning, performance management, and quality improvement, while ensuring that all services reflect evidence-based best practices, timely and equitable access and a family centred experience. With strong financial and operational acumen, you will also ensure that resources are aligned to priorities that meet funder targets, maximize client outcomes and ensure organizational sustainability. You will bring excellent communication and relationship-building skills, fostering collaboration and trust with internal teams, funders, partners, and community stakeholders.An inspiring and emotionally intelligent leader, you are known for bringing people together through times of change. You foster cultures of engagement, accountability, and learning, while developing future leaders and supporting employees in their professional and personal growth. You bring a master’s-level education in business, health, social sciences, or a related discipline, along with at least five years of senior clinical operations leadership. You have demonstrated success leading within either publicly funded or private complex service environments. Experience managing in a unionized or not-for-profit setting will be considered an asset. We are seeking a results-oriented professional who exercises sound judgment and moves initiatives forward with focus and efficiency.This is an exceptional opportunity for a hands-on, results-oriented leader who brings sound judgment, practical solutions, and a collaborative approach. Join KidsAbility and play a defining role in strengthening systems, teams, and partnerships to deliver exceptional care for children, youth, and families in our community.The Vice President, Client Services will be based at KidsAbility’s head office in Waterloo, with regular travel throughout the Waterloo and Guelph Wellington Regions. With leadership presence across all sites, the Vice President will have flexibility to work between locations as needed.To express interest in joining KidsAbility, please submit your cover letter and resume, in confidence, to&nbsp;<a href="http://www.miramsbecker.com/vice-president-clinical-services-kidsability" target="_blank">www.miramsbecker.com/vice-president-clinical-services-kidsability</a>&nbsp;or contact Sarah Adams at&nbsp;<a href="mailto:sarah@miramsbecker.com" target="_blank">sarah@miramsbecker.com</a>.&nbsp;KidsAbility and Mirams Becker are equal-opportunity employers committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity. We are committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

Mirams Becker Inc

Vice President, Client Services - KidsAbility

Department: Advancement and External Relations&nbsp;Job Type: ContinuingFull-time/Part-time: Full Time (&gt;=1249 hrs/year)&nbsp;Campus: Waterloo&nbsp;Reports to: Manager, Advancement Systems &amp; Data AnalyticsEmployee Group: WLUSA&nbsp;Application Deadline: December 7th 2025Requisition ID: 10309&nbsp;Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a <a href="https://www.wlu.ca/about/discover-laurier/indigenization/index.html" target="_blank">commitment to Indigenization</a> and <a href="https://www.wlu.ca/about/working-at-laurier/commitment-to-inclusion.html" target="_blank">commitment to equity, diversity, inclusion</a>, Laurier’s thriving community has a place for everyone.Laurier has more than 21,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a <a href="https://www.wlu.ca/about/governance/assets/resources/8.14-flexible-work-policy.html" target="_blank">flexible work policy</a> and employing a workforce that is reflective of local and national demographics. Laurier's Waterloo, Kitchener, and Brantford campuses are located on the shared traditional territory of the Neutral, Anishnaabe, and Haudenosaunee peoples. This land is part of the Dish with One Spoon Treaty between the Haudenosaunee and Anishnaabe peoples and symbolizes the agreement to share, protect our resources, and not to engage in conflict. Laurier's Milton campus is located on the traditional territory of the Mississaugas of the Credit, and part of the Nanfan Treaty of 1701 between the British Crown and the Haudenosaunee Confederacy.This job posting is for a current vacancy.Position SummaryReporting to the Manager, Advancement Systems and Data Analytics, the CRM Analyst is responsible for the transition, implementation, maintenance and continuous improvement of the CRM. This CRM deployment marks a transformational shift in operations for Advancement as the incumbent will support this transformation from the current Banner into the new CRM. AER is a Department of over 85 staff and is responsible for all major gift fundraising, annual giving fundraising, external relations, alumni relations – including all events, solicitations and communications with our Laurier Alumni and donors. The incumbent supports the day-to-day operations of the CRM including planning the implementation and future growth of the CRM, expectation management, coordination of resources for maximum results, strong communications among stakeholders within the project and across campus.Primary responsibilities of the CRM Analyst will include acting as a ‘super-user’ of the CRM application that is responsible for data, configuration, security and system administration activities. The incumbent administers and monitors the CRM and performs activities required to configure, maintain, and troubleshoot the CRM solution.Working with other members of the CRM Project Team, the CRM Analyst plays a key role in planning and advancing the solution through conducting business process analysis. This includes analyzing current state business processes used by AER operations and determining changes to existing procedures and policies to maximize the efficiency of the CRM.&nbsp;&nbsp;The CRM Analyst will be responsible for developing, enhancing, implementing, and maintaining information assets supporting the broader functions of the Advancement and External Relations (AER) teams. This position that combines business, statistical, and information analytics with project management and technical support. This position requires a high degree of flexibility with projects including the transition, implementation and maintenance of the CRM. Also including systems support – including iModules, statistical analysis of alumni data (data mining for insights into characteristics of alumni giving), and information and data management.The position will also work closely with all AER teams and the wider university departments to analyze and develop flexible and consistently executable department wide training, onboarding and file management strategies and special projects/business improvement processes to facilitate, diagnose, and formulate solutions to the business process/data needs and being able to clearly articulate solutions essential to finding effective and efficient solutions to business/workflows. This role will support the department in any/all activities including gifts, events, data management, data analytics, records management, and engagement opportunities.AccountabilitiesProject Management<ul><li>Responsible for the transition, implementation, maintenance and continuous improvement of the CRM.</li><li>Regularly communicate with ICT on current state and future direction of the CRM project in weekly team meetings with PM, Vendor and Project Sponsors</li><li>Research and analyze effectiveness of CRM functions and features and prepare plans and recommendations to leadership.</li><li>Develop strategic plans for the implementation and adoption of CRM to deliver maximum value to AER</li><li>Liaise and work collaboratively with all stakeholders to ensure a smooth transition to the CRM</li><li>Plan and manage CRM support and system enhancement tasks that span across AER</li><li>Lead business users in the management of completing CRM system change priorities, enabling prioritization and implementation of users’ needs.</li><li>Develop recommendations to improve the user experience, ensuring a common view of system use and increases user acceptance (e.g. business process improvements, system configuration modifications, data metrics).</li><li>Provide expertise and practical assistance in delivering services.</li><li>Ensure appropriate business participation in information technology projects.</li><li>Follows requirements gathering, project management and change management best practices.</li><li>Balance business users' requests and requirements with technical constraints.</li><li>Report progress, milestones and problems to ICT and advise of solutions</li></ul>Additional projects<ul><li>Maintain and develop improvements for the Alumni Engagement Index (AEI) – including benchmarking against and researching what other Canadian universities are doing</li><li>Improve departmental use of SharePoint including power automate/apps tools to enhance existing business processes or to build new ones as needed.</li><li>System administrator of the eMarketing platform, iModules. This includes the maintenance of its data, user access management, payment gateway and gift processing forms, email exclusions and list management, liaison with vendor application support to diagnose and resolve system errors.</li><li>Responsible for maintaining the Banner/CRM and iModules Connector and develop other data integration and data quality systems. This includes managing corresponding support tickets between ICT, iModules, and Ellucian/CRM.</li><li>Become familiar with the structure and working of the Banner Advancement module and other new software as needed</li><li>Work with business users to elicit and capture information and data requirements</li></ul>Administration<ul><li>Create policies, guidelines and procedures for CRM-related functions and develop and author systems documentation for CRM.</li><li>Provides support for advanced, complex CRM platform issues for users seeking assistance.</li><li>Maintain knowledge base of common issue resolutions.</li><li>Build and configure CRM dashboards, reports and workflows</li><li>Ensure proper recording, documentation and closure of user cases.</li><li>Provide operational supervision to others in how to carry out work tasks.</li><li>Perform advanced levels of business analysis, problem solving and research to work with the vendor and formulate solutions to complex business needs.</li><li>Ensure the CRM system and data are responsive to the reporting needs of AER.</li><li>Direct business user testing teams to provide technical and process input, support and analysis for software, hardware and operational specifications.</li><li>Follow change control procedures and manage the deployment from test to production.</li><li>Perform other duties as assigned by the Manager, Advancement Systems and Data Analytics.</li></ul>Qualifications<ul><li>Undergraduate degree with a minimum of five years related experience in the post-secondary, and/or business management sectors</li><li>Demonstrated project management skills</li><li>Excellent communication and interpersonal skills are required; must be able to build strong relationships and communicate in highly stressful situations with a broad range of users within the university and with software vendors including instruction to non-technical users on technical applications and with technical users on business processes</li><li>Excellent problem solving and decision making skills</li><li>Proven ability to handle multiple critical demands in order to ensure this multi-faceted project is delivered and implemented successfully with a clear plan for future development. This may include resolving issues between conflicting priorities both inside and outside the university. Using skills of persuasion and applied reasoning to reach a consensus.</li><li>A proven ability to design and implement new processes and facilitate user adoption</li><li>The ability to influence stakeholders and work closely with them to develop solutions to highly complex and inter dependent problems with impacts on multiple facets of the operation.</li><li>Proven knowledge of business analysis, quality assurance, and workflow tools and/or practices</li><li>Experience with information development/management tools and systems, as well as the accessing, analyzing, organizing, evaluating and presenting complex technical information.</li><li>Experience with frequent uncontrollable interruptions to work flows, which create changes in priorities and result in changes in the pace/flow of work. Schedules and deadlines are well articulated but are subject to change based on unforeseen events and may result in conflicting priorities. Resolution will require high volumes of consultation and service.</li><li>An understanding of CRM platforms, with the ability to create and update formula fields, workflows, custom views, and other content of intermediate complexity</li><li>Demonstrated aptitude in working with computing technology; desire to learn, participate and keep current with technologies</li><li>Proficiency with Microsoft products including Excel, Word, Visio</li><li>SharePoint, and iModules experience strongly preferred</li><li>SQL experience required, VBA an asset – a strong programming background is necessary</li><li>Demonstrated experience with ETL data integration solutions like IBM InfoSphere DataStage, Microsoft SQL Server Integration Services, or Oracle Data Integrator</li></ul>Hours of WorkThis is a Full-time, Continuing opportunity. The normal hours of work are 8:30am to 4:30pm, Monday to Friday. Flexibility in hours may be required, including evening and/or weekend work due to periods of high volume. When possible, the manager will adjust hours to ensure no more than 35 hours are worked in a week.This position is eligible for a flexible work arrangement, as per Policy 8.14 (Flexible Work Policy). All arrangement must be approved by the direct manager. In-person attendance for events, as required to meet operational needs, is expected. On occasion, this schedule may need to be adjusted to meet operational requirementsCompensation<ul><li>Level:&nbsp;E</li><li>Rate of Pay: $42.32 - $44.74 per hour with an annual step progression on anniversary date up to $48.37 per hour. Considerations for new hire step placements include, qualifications and length/depth of required experience, relevant market rates for similar jobs, internal equity, and estimated learning curve in starting the job</li></ul>Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.Equity, diversity and creating a culture of inclusion are part of Laurier’s core values and central to the Laurier Strategy. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives. Candidates from other equity deserving groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity &amp; Accessibility. We have strived to make our application process accessible, however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources. Contact information can be found at&nbsp;<a href="https://careers.wlu.ca/content/How-to-apply/" target="_blank">careers.wlu.ca/content/How-to-apply/</a>Should you be interested in learning more about this opportunity, please visit&nbsp;<a href="http://www.wlu.ca/careers" target="_blank">www.wlu.ca/careers</a>&nbsp;for additional information and the online application system. All applications must be submitted online. Please note, a resume and cover letter will be required in electronic form.

Wilfrid Laurier University

CRM Analyst

JOB SUMMARYThe Working Centre is seeking a Community Bike Shop Animator to join the team at Recycle Cycles. Located in downtown Kitchener, Recycle Cycles is a community bike shop that provides a caring and supportive space where people can access the tools, space, and knowledge they need to fix their own bicycles for free, and access to inexpensive bicycles and parts.Recycle Cycles is a community enterprise project, always working to create a balance between involvement and production. We host and assist all people who come into the space, building trust and relationships while also holding the boundaries of the space in a thoughtful and caring way. Volunteers are the heart of our project, and we work with a diverse team of volunteers who join us each day to share their skills and learn new ones. Understanding people’s strengths and finding meaningful ways to engage them is a key aspect of our project. This is creative, productive and community building work.The Community Bike Shop Animator takes a lead role in supporting all the activities of the shop and for fostering an inclusive and diverse community of cyclists.ABOUT THE WORKING CENTREThe Working Centre is a dynamic community-based organization, forming a web of projects that wrap around people, building stability of place, income, health and mental health. Our work includes:<ul><li>St. John’s Kitchen and Outreach Hub - An integrated web of supports for people experiencing homelessness, addiction to drugs, experiencing mental illness, focusing on those most left out. Projects include St. John’s Kitchen, Street Outreach, Specialized Outreach Services, Justice Outreach Services, and Community Dental.</li><li>Housing and Shelter Hub – We support over 165 people in 124 units of affordable, supportive, sober, women &amp; children, and health-based housing. We host a 50-cabin shelter that welcomes people from encampments to shelter.</li><li>Work and Livelihood Hub - The Working Centre’s Resource Centre is a hub for work, financial problem-solving and livelihood related issues. Projects include Job Search Resource Centre, Money Matters, and Job Café.</li><li>Community Tools and Enterprise Hub – Practical and productive examples of enterprise. We seek to serve the common good through skill building and to provide access to tools for those not able to participate in the larger economy. The main work of regeneration happens through re-use, re-purposing and creating goods and services. Community Tools seek to make daily living more inclusive, affordable and cooperative.</li></ul>The Working Centre has been developing as a Living System organization with the capacity for creative responses. A Living System means that our practices and approaches have the openness to evolve, that cooperation, responsiveness, hospitality and diversity are key features.SUMMARY OF RESPONSIBILITIES<ul><li>Coordinate and support the day-to-day operations of the shop </li><li>Coordinate volunteer involvement in shop operations, including supporting and empowering them in their learning and development </li><li>Create a safe, welcoming, inclusive, productive and fun environment </li><li>Welcome diverse folks into the shop each day, supporting any conflict resolution as needed </li><li>Creatively work to respond to each person’s needs while still holding the range of what is possible in the shop and prioritizing shop commitments </li><li>Participate in bicycle repairs and troubleshooting</li><li>Manage inventory, tracking donations, ordering and receiving supplies to ensure our shop is fully stocked</li><li>Maintain shop systems and organization so that volunteers, customers and team have a positive experience</li><li>Engage with community groups and organizations, run shop outreach events </li><li>Participate in scheduling and shop organization commitments</li></ul>QUALITIES AND QUALIFICATIONS<ul><li>Knowledge of mechanics and bicycles, experience and up-to-date capacity with tools of the trade</li><li>Support and appreciation for the purpose of Recycle Cycles as a not-for-profit community space</li><li>Interest in and experience in teaching, training or supporting people to learn new skills </li><li>Ability to multi-task, deal with multiple demands, and to stay calm under pressure </li><li>Excellent time management skills and attention to detail, with the ability to perform multiple tasks and meet deadlines while maintaining quality </li><li>Hard worker who is willing to go the extra mile to meet project needs </li><li>Ability to work well independently as well as to function effectively as a member of a diverse team</li><li>Excellent communication skills, being able to effectively engage with people from diverse backgrounds and identities </li><li>Welcomes other points of view and ideas, recognizing and embracing different and contrary perspectives with kindness, curiosity, and encouragement </li><li>Flexibility to work shifts as needed, joining the team in making sure that we have coverage of all shifts</li></ul>COMPENSATION AND BENEFITSWe are looking for someone to join our team full time, working a regular schedule that includes one evening/week plus Saturdays. Our shop is open from Tuesdays to Saturdays.The Working Centre has an equal salary policy across the organization. This position starts at $30.00/hour or $58,500 annually. We offer a full benefits package that starts after 3 months of full-time work.APPLICATION PROCESSThe Working Centre is a dynamic and highly responsive organization. Co-workers come from all walks of life, a variety of cultural backgrounds age groups. We are constantly learning and are challenged in our work. We offer a work environment that allows you to do meaningful, respectful and good work.This work is more than a job – it is about committed community work in a collaborative environment. If you think that this role would make you excited to come to work every day, we’d like to hear from you.Email your application to <a href="mailto:working@theworkingcentre.org" target="_blank">working@theworkingcentre.org</a> and include:<ul><li>A cover letter explaining your interest in this position, our organization and how your experience and skill would be a good fit.</li><li>- Your resume</li></ul>

The Working Centre

Recycle Cycles Community Bike Shop Animator

The&nbsp;<a href="https://www.kidsability.ca/get-involved-give/contact-the-foundation/" target="_blank">KidsAbility Foundation</a>&nbsp;raises public awareness and&nbsp;financial&nbsp;support&nbsp;from our community in&nbsp;partnership&nbsp;with KidsAbility&nbsp;Centre&nbsp;for&nbsp;Child Development&nbsp;to&nbsp;empower children&nbsp;and&nbsp;youth with&nbsp;disabilities&nbsp;to&nbsp;realize&nbsp;their potential. All individuals working with the Foundation exude the values of Integrity, Accountability, Respect, Passion and Collaboration.PURPOSE:&nbsp; Fueled&nbsp;by&nbsp;our&nbsp;passion&nbsp;to&nbsp;foster&nbsp;possibility&nbsp;for&nbsp;children,&nbsp;youth&nbsp;and&nbsp;families,&nbsp;we&nbsp;inspire philanthropic support creating a future filled with hope and opportunity.VISION:&nbsp; An&nbsp;inclusive&nbsp;and&nbsp;innovative&nbsp;network of&nbsp;care&nbsp;where&nbsp;every&nbsp;child, youth&nbsp;and&nbsp;family&nbsp;are able to thrive.The Board of the KidsAbility Foundation is recruiting for a new&nbsp;Executive Director.&nbsp;Reporting to, and working with, the Foundation Board of Directors, the Executive Director is directly responsible for the Foundation’s fundraising activities, day-to-day operations and management of the organization.&nbsp;As Executive Director, you’ll have the unique opportunity to advance KidsAbility Foundation’s mission of transforming the lives of children and youth with disabilities. You’ll shape both operational and fundraising strategy, grow programs and partnerships, and introduce innovative approaches to maximize impact. Leading a talented, mission-driven team, you’ll foster a culture of collaboration, development, and innovation, while serving as the public face of the Foundation, strengthening relationships with donors, volunteers, and the community to expand the Foundation’s reach and reputation for excellence.What You&nbsp;Bring&nbsp;to&nbsp;the Role:<ul><li>Significant non-profit leadership experience with demonstrated ability as an operational leader who can lead and motivate a team to achieve innovative and strategic fundraising goals. Specifically, a leader who can navigate strategy, systems, finance, people management, fundraising and external relationships. This role is not purely operational or “hands-on”; it involves governance, planning, and scaling. </li><li>Extensive experience and knowledge of fundraising strategies and donor relations including major gifts, planned giving and annual campaigns.</li><li>Demonstrated ability to build relationships with people in a variety of levels and types of organizations, including with key stakeholders and senior leaders. </li><li>A proven track record of growing revenue and scaling an organization’s continued development. </li><li>Excellent communication skills including the ability to be a strong storyteller that supports aligning outcomes for donor dollars.</li><li>A leader with executive presence who balances vision and execution. Ability to navigate the challenges in a calming way. </li><li>Strong financial acumen with a strategic understanding.</li><li>Experience working with not-for-profit boards at a leadership level.</li><li>Embraces calculated growth and welcomes opportunity.</li><li>A desire to make a long-term commitment to making an impact.</li></ul>Assets<ul><li>Experience in government relations and advocacy related to fundraising or community engagement.</li></ul>Education<ul><li>Degree or diploma in a related field (e.g., Business Administration, Non-Profit Management, or other relevant discipline).</li><li>CFRE designation or equivalent is an asset.</li></ul>What the KidsAbility Foundation offers:<ul><li>Annualized&nbsp;compensation&nbsp;of&nbsp;$135,000 to $180,000</li><li>Vacation–&nbsp;4&nbsp;weeks&nbsp;to&nbsp;start </li><li>Pension&nbsp;–&nbsp;5%&nbsp;RSP matching</li><li>Benefits including Health, Dental &amp; Vision</li><li>Professional&nbsp;advancement&nbsp;budget</li><li>Hybrid – minimum 3 days in office</li><li>Paid&nbsp;cell&nbsp;phone</li><li>A&nbsp;committed Foundation&nbsp;staff&nbsp;team&nbsp;of&nbsp;ten&nbsp;(10)</li><li>A&nbsp;dedicated Board&nbsp;of&nbsp;Directors</li><li>Financially&nbsp;sound&nbsp;Foundation&nbsp;with&nbsp;strong&nbsp;investment&nbsp;portfolio</li></ul>Interested in this role?&nbsp;This search is being conducted by crawfordconnect, a search firm specializing in recruiting leaders for Canada’s non-profit sector. Qualified applicants are invited to submit their resume and letter of interest to:&nbsp; Liz&nbsp;Latimer, Senior Search Consultant,&nbsp;<a href="mailto:Liz@crawfordconnect.com" target="_blank">Liz@crawfordconnect.com</a>.Email your resume and letter of interest immediately to&nbsp;<a href="mailto:Liz@crawfordconnect.com" target="_blank">Liz@crawfordconnect.com</a>.Although the deadline for applications is December 15,&nbsp;2025, early applications are encouraged.&nbsp;We thank all applicants for applying; however, only qualified candidates selected for an interview will be contacted.&nbsp;If&nbsp;someone&nbsp;you&nbsp;know&nbsp;may&nbsp;be&nbsp;interested&nbsp;in&nbsp;this&nbsp;position,feel&nbsp;free&nbsp;to&nbsp;forward&nbsp;this&nbsp;information&nbsp;– we’d be pleased to connect with them.

8 Full Time Jobs in Kitchener, ON, Canada