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Location: Ottawa, ON&nbsp;Pay: $2,000 per week, amounting to $6,000 total for the three weeks&nbsp;Hours: 47.5 hours per week, plus 8 hours trainingDeadline to Apply: Applications will be reviewed on a rolling basis until Friday, November 28th. Are you passionate about supporting youth in a safe and empowering environment? This is your chance to make a meaningful impact while being part of a transformative experience for Canada’s young changemakers.The <a href="https://forum.ca/" target="_blank">Forum for Young Canadians</a>, organized and run by the <a href="https://rhf-frh.ca/?gad_source=1&amp;gclid=CjwKCAiA34S7BhAtEiwACZzv4TkpguAfwDINCMysQ2j16WqNhpkmYfQbE7sbcRbFdm1XHcFDgWf0YhoCyCoQAvD_BwE" target="_blank">Rideau Hall Foundation</a>, is dedicated to educating, equipping, and inspiring young Canadians to engage meaningfully in civic life. Over three weeks in February and March 2026, the Forum will host its National Summit in Ottawa, welcoming over 300 students over three weeks (100 - 120 students aged 15-18 per week) for an immersive, hands-on experience like no other.The <a href="https://www.engagedemocracy.ca/" target="_blank">Democratic Engagement Exchange</a> at Toronto Metropolitan University is working with the Rideau Hall Foundation to program evening activities and ensure the safety and well being of all participants throughout the evening and overnight.Job RoleThis role offers a unique opportunity to combine youth mentorship, program leadership, and civic education. You will actively guide and support participants, facilitating activities that help them develop leadership skills and engage meaningfully in civic life.Key Responsibilities:<ul><li>Ensure the safety and well-being of all participants during the evening and overnight</li><li>Follow the Rideau Hall Foundation’s safeguarding policies</li><li>Report any issues promptly and work with on-site leaders to address any concerns as they arise</li><li>Lead social programs in the evening such as helping to facilitate prepared activities, chaperoning the youth participants to off-site experiences, and ensuring all the youth feel included and welcome</li><li>Assist participants with attendance, preparedness, and support those unable to engage in regular programming</li><li>Stay onsite at the hotel with participants, monitoring and responding to issues during the evening and overnight&nbsp;</li></ul>Qualifications:<ul><li>Minimum age: 24 years</li><li>Valid police record check, interview, and reference checks are required</li><li>Experience leading youth programming, camp counseling, coaching young people or related fields (Required)</li><li>Familiarity with child protection and safeguarding practices</li><li>Proven ability to address and respond to concerns appropriately and with sensitivity</li><li>Clear and empathetic communication, particularly in handling sensitive or urgent situations with participants and program staff</li><li>Excellent communication skills with the ability to handle sensitive situations with care and discretion&nbsp;</li><li>Certified in Standard First Aid Level C (preferred but not essential)</li><li>Bilingual English/French (preferred but not essential)</li></ul>Compensation:&nbsp;&nbsp;$2,000 per week, amounting to $6,000 total for the three weeks&nbsp;<ul><li>Two daily meals provided during shift hours, breakfast and dinner</li><li>Hotel accommodations are provided during each program week (five nights, Sunday to Friday).</li></ul>When You’ll Need To Be Available:We are seeking Youth Engagement Leaders who can commit to the training day and to all three sessions.Training Day: Saturday, February 7 (time tbd)Session 1: Sunday, February 8 - Friday, February 13, 2026Session 2: Sunday, March 8 - Friday, March 13, 2026Session 3: Sunday, March 22 - Friday, March 27, 2026Training:<ul><li>3 hours for online safeguarding training prior to Forum</li><li>5 hours of in person training on Saturday, February 7th&nbsp;&nbsp;</li></ul>Hours:The Youth Engagement Leader role begins Sunday at 4:30 PM and ends Friday morning.<ul><li>All Leaders are required to work the evening shift from 4:30 PM – 11:00 PM daily. Overnight duties are divided into two three-hour shifts: 11:00 PM – 2:00 AM &amp; 2:00 AM – 5:00 AM</li><li>Each Leader will be assigned one overnight shift per night.</li><li>Each Leader works a total of 9.5 hours per day</li></ul>---------------------------------------------------------------------------------------------------------------------------version francaise Animateur(trice) à l’engagement des jeunes – Soir et NuitLieu : Ottawa, OntarioRémunération : 2 000 $ par semaine, soit un total de 6 000 $ pour les trois semainesHeures : 47,5 heures par semaine, plus 8 heures de formationDate limite pour postuler: Les candidatures seront examinées de manière continue jusqu’au vendredi 28 novembre Êtes-vous passionné(e) par le soutien aux jeunes dans un environnement sûr et stimulant ? Voici votre chance d’avoir un impact significatif tout en faisant partie d’une expérience transformative pour les jeunes acteurs du changement au Canada.Le <a href="https://forum.ca/fr/" target="_blank">Forum des jeunes Canadiens</a>, organisé et géré par la <a href="https://rhf-frh.ca/fr/?gad_source=1&amp;gad_campaignid=21258754013" target="_blank">Fondation Rideau Hall</a>, se consacre à l’éducation, à la préparation et à l’inspiration des jeunes Canadiens afin qu’ils s’engagent activement dans la vie civique. Pendant trois semaines en février et mars 2026, le Forum accueillera son Sommet national à Ottawa, rassemblant plus de 300 étudiants sur trois semaines (100 à 120 étudiants âgés de 15 à 18 ans par semaine) pour une expérience immersive et pratique unique en son genre.Le <a href="https://www.engagedemocracy.ca/" target="_blank">Democratic Engagement Exchange</a> de l’Université métropolitaine de Toronto collabore avec la Fondation Rideau Hall pour organiser les activités en soirée et veiller à la sécurité et au bien-être de tous les participants tout au long des soirées et de la nuit.Rôle du posteCe poste offre une occasion unique de combiner le mentorat auprès des jeunes, la gestion de programmes et l’éducation civique. Vous guiderez et soutiendriez activement les participants, en animant des activités qui les aideront à développer leurs compétences en leadership et à s’engager de manière significative dans la vie civique.Responsabilités principales :<ul><li>Assurer la sécurité et le bien-être de tous les participants pendant les activités en soirée et la nuit</li><li>Respecter les politiques de protection de la Fondation Rideau Hall</li><li>Signaler rapidement tout problèmes et collaborer avec les responsables sur place pour y répondre dès qu’ils se présente</li><li>Animer les programmes sociaux en soirée, notamment en facilitant les activités prévues, en accompagnant les jeunes lors des sorties hors site et en veillant à ce que tous se sentent inclus et bienvenus</li><li>Aider les participants avec l’assiduité, la préparation et soutenir ceux qui ne peuvent pas participer pleinement aux activités régulières</li><li>Rester sur place à l’hôtel avec les participants, en surveillant et en intervenant en cas de problème pendant la soirée et la nuit</li></ul>Qualifications :<ul><li>Âge minimum : 24 ans</li><li>Vérification du casier judiciaire, entrevue et vérification de références valides requises</li><li>Expérience en animation de programmes pour jeunes, encadrement de camp, coaching de jeunes ou dans des domaines similaires (obligatoire)</li><li>Connaissance des pratiques de protection de l’enfance et de sécurité</li><li>Capacité avérée à traiter et répondre aux préoccupations de manière appropriée et avec sensibilité</li><li>Communication claire et empathique, notamment pour gérer des situations sensibles ou urgentes avec les participants et le personnel du programme</li><li>Excellentes compétences en communication, avec la capacité de gérer les situations délicates avec soin et discrétion</li><li>Certification en premiers soins de niveau C (préférée mais non essentielle)</li><li>Bilinguisme anglais/français (préféré mais non essentiel)</li></ul>Rémunération :2 000 $ par semaine, soit un total de 6 000 $ pour les trois semaines<ul><li>Deux repas quotidiens fournis pendant les heures de travail : déjeuner et souper</li><li>L’hébergement à l’hôtel est fourni pendant chaque semaine de programme (cinq nuits, du dimanche au vendredi)</li></ul>Disponibilités requises : Nous recherchons des Animateur(trice)s à l’engagement des jeunes capables de s’engager pour la journée de formation ainsi que pour les trois sessions complètes.Journée de formation : Samedi 7 février (horaire à confirmer)Session 1 : Dimanche 8 février – Vendredi 13 février 2026 Session 2 : Dimanche 8 mars – Vendredi 13 mars 2026 Session 3 : Dimanche 22 mars – Vendredi 27 mars 2026Formation :<ul><li>3 heures de formation en ligne sur la protection des jeunes avant le Forum</li><li>5 heures de formation en personne le samedi 7 février&nbsp;</li><li>Horaires : Le rôle d’Animateur(trice) à l’engagement des jeunes commence le dimanche à 16 h 30 et se termine le vendredi matin.</li><li>Tous les animateurs sont tenus de travailler le quart de soirée, de 16 h 30 à 23 h, chaque jour.</li><li>Les tâches de nuit sont réparties en deux quarts de trois heures : 23 h – 2 h et 2 h – 5 h</li><li>Chaque animateur se verra attribuer un quart de nuit par soir. Chaque animateur travaille un total de 9,5 heures par jour.</li></ul>

Democratic Engagement Exchange, TMU

Youth Engagement Leader – Evening & Overnight

About The Career Foundation:&nbsp;The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Program &amp; Role Description: The Career Foundation operates five full-suite Integrated Employment Services Centres in North York, York, Toronto, Etobicoke, and Scarborough, providing job seekers with a comprehensive range of services, including career exploration, résumé and interview preparation, job search support, employer connections, and retention assistance. Employers partner with us for access to a diverse talent pool, community hiring events, coaching for new hires, and retention strategies. Our organization also delivers a portfolio of sector-specific and barrier-reduction employment and training programs across the Greater Toronto Area.As the Quality Assurance and Training Specialist, you will ensure that all programming is delivered at a high standard of quality and aligns with funder contracts, industry requirements, and internal performance expectations. You will lead quality monitoring and training initiatives to support adherence to guidelines and strengthen service delivery. This role includes conducting detailed quality reviews and designing targeted training interventions to close compliance gaps and enhance staff performance. You will have performance KPIs and targets assigned to you relevant to your position.Position type:Full-time (37.5 hours per week) one-year contract with excellent potential for permanencyBase Location and Travel Requirements:The designated base location for this opportunity is The Career Foundation’s North York office, located at Lawrence Ave. W. and Allen Rd. This position also requires frequent travel and onsite work at our other full-suite Employment Centres in York, Etobicoke, Toronto, and Scarborough, as well as other sites and stakeholder locations to fulfill core deliverables. A valid Ontario G driver’s licence and a reliable vehicle are required to effectively meet the frequent travel responsibilities of this position, including travel between multiple office locations and stakeholder sites across the GTHA. A company laptop, cell phone, and other equipment is provided. Mileage is reimbursed in accordance with the organization’s travel policy.Vulnerable Sector Check:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Start date:As soon as possibleReporting to:Director, Quality AssuranceResponsibilities include:Quality Assurance &amp; Compliance Monitoring<ul><li>Implements and monitors quality assurance (QA) processes across all programs of The Career Foundation.</li><li>Conducts regular audits and assessments of intake, service delivery, file documentation (Employment Action Plans, job search coaching, job development documentation, retention follow-up), funding applications and claims, case notes, and client outcomes.</li><li>Reviews program-specific eligibility, funder documentation (including Better Jobs Ontario applications), and ensures submissions meet requirements.</li><li>Identifies gaps, discrepancies, or non-compliance across programs, documents issues, and recommends corrective, capacity-building actions.</li><li>Tracks trends and prepares analytical reports for management, highlighting performance risks, opportunities, and improvement plans.</li><li>Ensures all required QA documentation is captured, evidence is stored, and monthly QA audit reporting is maintained.</li><li>Performs other relevant duties as assigned.</li></ul>Training &amp; Capacity Building<ul><li>Designs, delivers, and updates training presentations and materials to support frontline staff across all program streams (intake, training, employment services, job development, retention, employer services).</li><li>Develops customized workshops, e-learning modules, desk aids, reference materials, AI-backed job aids, and refresher sessions based on audit findings, compliance trends, and performance gaps.</li><li>Provides one-on-one coaching and group training to staff across all program lines.</li><li>Maintains accurate training records, tracks staff progress, and measures training impact on compliance, service quality, and outcomes.</li><li>Stays current with updates to funder guidelines and program policies, and updates training materials accordingly.</li><li>Performs other relevant duties as assigned.</li></ul>Risk Identification &amp; Process Improvement<ul><li>Prepares audit reports and utilizes audit results and performance data to identify risks (e.g., under-performance, non-compliance, service gaps) and inefficiencies across programs.</li><li>Collaborates with program managers and operations leadership to develop process improvement strategies and implementation plans.</li><li>Monitors adherence to service standards and supports best practice sharing across program streams.</li><li>Ensures alignment of QA and training activities with the organization’s service-delivery framework, funder contractual expectations, and performance targets.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree in business, compliance, human services, or another related field relevant to the position’s duties is highly preferred, or an equivalent combination of education and experience is required.</li><li>Proven working knowledge of Employment Ontario programs, service delivery models, and Integrated Employment Services guidelines, including outcomes-based performance management frameworks, is required.</li><li>Minimum of 3 years of direct experience in quality assurance, compliance monitoring, or training/development within employment services, non-profit, government-funded program delivery, or a multi-program environment.</li><li>Demonstrated ability to design, deliver, and evaluate training programs using adult-learning principles.</li><li>Must possess a valid Ontario G driver’s licence and vehicle, and be willing to work on-site from all five of The Career Foundation’s Employment Centres in North York, York, Etobicoke, Toronto, and Scarborough, as well as travel to other stakeholder locations within the GTHA.</li><li>Experience developing desk aids, process guides, and AI-powered job aids to support staff competency and compliance is considered an asset.</li><li>Strong analytical thinking; skilled in identifying service-delivery risks, recognizing performance trends, and producing actionable QA reports.</li><li>High attention to detail with the ability to interpret policy, audit documentation for accuracy, and recommend corrective actions.</li><li>Tech-savvy with advanced Excel and data analysis skills, including comfort with QA dashboards, digital trackers, and cloud-based collaboration tools (e.g., SharePoint, Teams, CRM/case management systems), and proficiency with Office 365 applications and Microsoft Office Suite.</li><li>Excellent verbal and written English communication, with solid presentation skills and the ability to effectively coach and support staff in a respectful and collaborative manner.</li><li>High emotional intelligence, with exceptional relationship-building and customer service skills.</li><li>Proven ability to develop rapport with people across all stakeholder groups and uphold the organization’s service standards, policies, and core values.</li><li>Demonstrated track record in a results-driven environment with experience meeting targets.</li><li>Professional and courteous approach to client service with a high level of respect for the diversity of the people served.</li><li>High ethics and confidentiality standards with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Flexibility to occasionally work outside regular business hours when required to ensure the team meets all objectives.</li><li>Strong work ethic with a demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

The Career Foundation

Quality Assurance and Training Specialist

Competition #2025-493-CPCareer Success Coach (2025-493-CP)Employment Type: Contract Hourly (Until Dec 31, 2025),&nbsp;Bargaining Unit (1 Vacancy)Work Hours:35 hours/week (9:00am-5:00pm)Work Setting: Exclusively Onsite (2930 Lakeshore Blvd, Etobicoke, ON)Salary: G: $30.33/hrApplication Deadline: November 16, 2025 by 11:59 pmProgram Overview – Integrated Employment Services, Community ProgramsThe Career Success Coach is the trusted support resource for clients who have entered employment, as well as a touchstone to WoodGreen for all other clients regardless of outcome for the first 12 months after pre-employment ends. They carry a caseload of clients and connect with each on a monthly basis to understand their employment status, offer support and help remove barriers to their success.&nbsp;The Career Success Coach, Integrated Employment Services, is part of a high-performance team that improves communities, families and individual lives through effective access to employment. Working at a local Integrated Employment Services Centre or other sites in the City of Toronto, they ensure that clients and employers are supported after employment starts and that required documentation is obtained as part of WoodGreen performance-based funding agreement. What You Will Do<ul><li>Build rapport and an emotionally supportive context for each client to feel trusting, engage readily in the job search process, and believe in their own success to obtain employment. Help clients build their motivation and confidence.</li><li>Ensure clients understand the Integrated Employment Services approach and the value of services provided, particularly retention support.</li><li>Create equity in all aspects of service delivery, striving for inclusion and equitable outcomes for all jobseekers who come to WoodGreen.</li><li>At the start of employment for each client, responsible for administrating the Transition &amp; Retention Checklist (TRC) with clients who start employment (required for a Brokered Incentive Agreement (BIA) and must be attempted for all). </li><li>Accountable for conducting on-time monitoring checkpoints at one, three, six and twelve months. Monitoring involves direct contact with the client and completion of the Employment Status Questionnaire (ESQ), which pertains to employment status, hours worked, wage, occupation, and client experience.</li><li>Manage a caseload of clients: Using excellent time management, standardized regular communications, effective appointment planning, and interventions when necessary, help clients remain in employment throughout the first year after obtaining a job.</li><li>Enter case notes and data in CaMS and/or WCG’s CRM as required.</li><li>Deliver retention support that is flexible and becomes less or more intensive based on the results of the TRC and the ongoing situation.</li><li>Participate in the client care team with the Employment Consultant and Job Developer (if involved), meeting clients during the early stages and helping sell clients on the process and value of in-work support.</li><li>Prepare monthly forecasts with the risk status of clients in caseload, indicating those at higher risk to fall out of work.</li><li>Liaise between the client and/or employer to assess job satisfaction, identify potential performance or workplace issues (e.g., absenteeism, behavioral concerns, task completion, work schedule, or workplace/cultural integration), and assist in resolving them.</li><li>As needed, sit with and support clients as they use onsite computers while they engage in activities that help return them to work or access life stabilization supports.</li><li>Readily participate in training and coaching to support achievement of targets. Use supervisor monitors and feedback as a constructive learning experience. </li><li>Demonstrate excellent customer service and skills in interactions with employers and clients.</li><li>In an efficient and prompt manner, complete all documentation and data entry per WoodGreen standard operating procedures (e.g. client notes, data entry, referrals, updating forms).</li><li>Develop and/or learn to facilitate existing materials and deliver in group activities or workshops, particularly on topics related to job retention, both in person and online, as part of a regular rotation of duties within the team.</li><li>Participate in and complete upgrading training and education as required by WoodGreen.</li><li>Participate in regular supervisory sessions with the manager, as well as regular staff and unit meetings within the unit.</li><li>Perform other duties as assigned.</li></ul>What You Bring to the Team<ul><li>Degree or diploma in Social Work, Social Services Worker, Business, Human Resources, Community Development or related field</li><li>Strong clerical aptitude, including attention to detail, organizational skills, data management, documentation accuracy, and efficient multitasking.</li><li>Strong computer literacy, including Microsoft Office suite and database application, online learning, online job search, online research, building an online presence (e.g. with LinkedIn), networking and community building online.</li><li>Experience and/or training in career counselling (e.g. needs assessment, job search, job development, job retention)</li><li>Excellent customer service skills</li><li>Experience in leading group workshops or activities</li><li>Highly ethical, compassionate and purpose driven with an overarching desire to support client success toward employment success.</li><li>Energy and enthusiasm to meet new people, listen and learn about their needs and experience, and work to improve their life and the lives and their families.</li><li>Oriented toward coaching and facilitating others to share information and suggest success strategies;</li><li>Comfortable speaking with employers to understand their needs/perspective while advocating for clients.</li></ul>What Will Set You Apart<ul><li>A strong sense of personal accountability for achieving individual targets</li><li>Coachable and able to adapt and change in procedures, systems, client needs, external trends, etc. as the service delivery context evolves.</li><li>Patience, compassion and sensitivity to deal with different cultures and different levels of abilities among clients, colleagues, partners and others in the work environment.</li><li>Understanding of and ability to communicate principles and practice of diversity and anti-racism.</li><li>Excellent interpersonal skills as well as verbal and written communication skills.</li><li>Primarily working in-person at a WoodGreen location. Ability to work a staggered schedule that could include up to two evenings (e.g. 6 p.m. to 8 p.m.) per week and occasional weekends (e.g. Saturday 9 a.m. – 11:00 a.m.) working from home to place client calls.</li><li>Ability to report to work at various WoodGreen locations throughout Toronto.</li></ul>WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at <a href="http://careers@woodgreen.org/" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.This public job posting uses AI-powered tools to screen, assess, or select applicants.

3 Education / Training Contract - Full Time Jobs