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Competition # 2025-501-HBCase Counsellor Specialist (2025-501-HB)Employment Type: Part-time, Bargaining Unit&nbsp;Work Hours: 21 hours/week (Mon, Tues, Fri - 9am-5pm)Work Setting: Hybrid – Opportunity to work remotely after orientation &amp; training periodSalary: J - $30.71 per hourApplication Deadline: December 1, 2025, by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.&nbsp;Program Overview – Case Management Program, Homeward Bound &amp; Neighborhood ProgramsHomeward Bound is an employment wrap around program that assists female-led families who are living in unstable conditions make a successful transition to sustainable employment, permanent housing and independent living for themselves and their children. The program includes many components including, career development and life skills, academic upgrading and computer training, and a college diploma program. There are also an internship component and access to sustainable employment opportunities.&nbsp; Homeward Bound also offers on-site childcare, family support, and an after-4 program for school aged children.&nbsp;What You Will Do<ul><li>Uses professional case management practices and a variety of clinical modalities to perform case work duties which include assessment, goal setting and the development of action plans with clients, ongoing intervention, re-assessment, case termination, and follow up.</li><li>Coordinates client participation in all aspects of the Homeward Bound program including, liaising with Community Colleges and academic upgrading providers to ensure participant enrolment and full participation in programs and on-the-job training experiences such as field placements and internships.</li><li>Ensures that all clients prioritize meeting program goals and milestones.</li><li>Responsible for ongoing liaising and coordination with Toronto Children Services and Toronto Employment and Social Services.</li><li>Provides instrumental help to assist the women to resolve functional problems of daily living, to provide advocacy, and to facilitate access to appropriate support services such as health care, budget planning/financial management, and housing help. </li><li>Identifies barriers to learning and refers participants to the appropriate source of support.</li><li>Responds to emergencies and provides crisis intervention in addition to maintaining a caseload.</li><li>Maintains client records in a centralized data base in accordance with program policy.</li><li>Collects statistical data according to central and unit policies.</li></ul>What You Bring to the Team<ul><li>Master of Social Work or Master’s Degree in related field. Candidates with BSW and related experience would also be considered.</li><li>Registration with the Ontario College of Social Workers and Social Service Workers or its equivalent preferred.</li><li>Minimum two (2) years related work experience with women who have experienced homelessness, violence, or related issues at a case management level, and employment planning and preparation work.</li></ul>What Will Set You Apart<ul><li>Extensive experience in a variety of counselling modalities especially related to working with women who have experienced homelessness or domestic violence.</li><li>Demonstrated case management and group facilitation skills.</li><li>Strong knowledge of career planning and job search techniques.</li><li>Provide on-going feedback to enhance employability of all clients</li><li>Demonstrated intervention skills, including crisis intervention.</li><li>Demonstrate an on-going self-reflection to ensure best practices in service delivery</li><li>Social assessment skills.</li><li>Knowledge and skills in conflict resolution.</li><li>Well-developed and timely documentation skills </li><li>Strong computer skills, including internet research.</li><li>Knowledge of community development and skills in the use and referral to social resources.</li><li>Collaboration and teamwork skills essential </li><li>Able to work under pressure.</li><li>Demonstrated experience working with clients from diverse communities.</li><li>Understanding of anti-oppressive practices and trauma-informed approach. </li><li>Lived experience as member of BIPOC community, or other experience of social identity intersectionality.</li></ul>Why You’ll Want to Work With Us At WoodGreen you will be part of an incredible team that does amazing things for our community.We offer:<ul><li>Benefits: Health/dental/wellness benefits and group RRSP/Pension programs, for eligible employees</li><li>Growth: In-house training &amp; development programs and professional development opportunities</li><li>Rewards: Peer and organizational recognition and awards</li><li>Flexibility: Hybrid working models, where applicable</li><li>Diversity: Commitment to creating an inclusive organization that embraces diversity and belonging</li><li>Community: Meaningful work in support of our communities</li></ul>To ApplyGo to the WoodGreen Careers page at&nbsp;<a href="https://www.woodgreen.org/about-us/careers/" target="_blank">https://www.woodgreen.org/about-us/careers/</a> and click on the position(s) that you are interested in to submit your cover letter and resume and to answer a short questionnaire.WoodGreen is an equal opportunity employer.&nbsp; We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at&nbsp;<a href="mailto:careers@woodgreen.org" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.'This public job posting uses AI-powered tools to screen, assess, or select applicants. &nbsp;

WoodGreen Community Services

Case Counsellor Specialist (2025-501-HB)

&nbsp;Job TitleRemote Part Time Overnight &nbsp;Permanent, Bilingual Texting SupervisorShift IDTEO 1102 PTB 63LocationCanadaStart DateShift DescriptionRotationalDepartment:TextingReports To:Manager, Texting SupervisionSalary:31.91Salary after 1 year of service:&nbsp;Overnight Premium :$2.00/hourOvernight Annual Bonus:&nbsp;$200 for each year on an overnight shift scheduleBilingualism Premium:$1.50/hourLast Reviewed:March 2023Job Posting Close Date:November 26 2025Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers&nbsp;from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp;Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:&nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The&nbsp;Feel Out Loud Campaign Cabinet</a>&nbsp;– a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>,&nbsp;a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective&nbsp;Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.&nbsp;Job description and responsibilities:As a supervisor, the role is to&nbsp;<ul><li>Supervise volunteer crisis responders through an online platform;</li><li>Ensure that people who use our service receive timely, high-quality support</li><li>Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;</li><li>Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;</li><li>Liaise with emergency and child protection services as required;</li><li>Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;</li><li>Work as a team with other supervisors, maintaining ongoing communication and collaboration;</li><li>Other duties as assigned&nbsp;</li></ul>Profile:&nbsp;<ul><li>Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields); </li><li>Master degree in these fields or related field is considered an asset;</li><li>A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;</li><li>Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.</li><li>Knowledge of laws and services that affect the lives of Canadian children and youth;</li><li>Good clinical judgment and understanding of confidentiality role and limitations;</li><li>Ability to prioritize, make decisions in a crisis, communicate and work as a team;</li><li>Willingness to work in a 24/7 environment; </li><li>Bilingualism (French and English&nbsp; &nbsp;&nbsp; &nbsp; If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele. &nbsp;</li></ul>A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.&nbsp;The window for applications ends 11:59pm on the job posting close date listed above.&nbsp;Benefits: &nbsp;<ul><li>Remote environment </li><li>Wellness Program </li><li>Dental care, </li><li>Vision care, and &nbsp;</li><li>RRSP Matching </li><li>Life Insurance </li><li>Emergency Travel Assistance </li><li>Accidental Death Insurance </li><li>Other healthcare benefits to promote physical and psychological well being&nbsp;</li></ul>The Small Print:Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people.  &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to H+K Strategies Canada is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Kids Help Phone

Bilingual Texting Supervisor, Remote - Part-Time

Job TitleRemote Part Time Overnight &nbsp;Permanent, Bilingual Texting SupervisorShift IDTEO 1102 PTB 62LocationCanadaStart DateShift DescriptionRotationalDepartment:TextingReports To:Manager, Texting SupervisionSalary:31.91Salary after 1 year of service:&nbsp;Overnight Premium :$2.00/hourOvernight Annual Bonus:&nbsp;$200 for each year on an overnight shift scheduleBilingualism Premium:$1.50/hourLast Reviewed:March 2023Job Posting Close Date:November 26 2025Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers&nbsp;from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp;Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:&nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The&nbsp;Feel Out Loud Campaign Cabinet</a>&nbsp;– a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>,&nbsp;a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective&nbsp;Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.Job description and responsibilities:As a supervisor, the role is to&nbsp;<ul><li>Supervise volunteer crisis responders through an online platform;</li><li>Ensure that people who use our service receive timely, high-quality support</li><li>Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;</li><li>Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;</li><li>Liaise with emergency and child protection services as required;</li><li>Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;</li><li>Work as a team with other supervisors, maintaining ongoing communication and collaboration;</li><li>Other duties as assigned</li></ul>Profile:&nbsp;<ul><li>Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields); </li><li>Master degree in these fields or related field is considered an asset;</li><li>A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;</li><li>Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.</li><li>Knowledge of laws and services that affect the lives of Canadian children and youth;</li><li>Good clinical judgment and understanding of confidentiality role and limitations;</li><li>Ability to prioritize, make decisions in a crisis, communicate and work as a team;</li><li>Willingness to work in a 24/7 environment; </li><li>Bilingualism (French and English&nbsp; &nbsp;&nbsp; &nbsp; If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele. &nbsp;</li></ul>A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.&nbsp;The window for applications ends 11:59pm on the job posting close date listed above.&nbsp;Benefits: &nbsp;<ul><li>Remote environment </li><li>Wellness Program </li><li>Dental care, </li><li>Vision care, and &nbsp;</li><li>RRSP Matching </li><li>Life Insurance </li><li>Emergency Travel Assistance </li><li>Accidental Death Insurance </li><li>Other healthcare benefits to promote physical and psychological well being&nbsp;</li></ul>The Small Print:Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people.  &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to H+K Strategies Canada is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.&nbsp;

Job TitleCounsellor, RemoteShift IDROO-1005-PTE242LocationOntarioStart DateShift Description&nbsp;24 average weekly scheduled hours, 21 average weekly paid hours.Job Type:Part-Time PermanentJob Posting Close DateNovember 24 2025&nbsp;The opportunityAre you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being. &nbsp;As a KHP counsellor, you will provide single session solution focused support to young people via anonymous phone and live chat. Sessions are offered on a first come first serve basis. You will be supporting young people with a variety of concerns such as: mental health anxiety, depression, family and relationships, school challenges and suicide. Support is provided through a person-centered approach and aligned with counselling best practices. &nbsp;The responsibilities:<ul><li>Support youth via phone and live chat based counselling services, moving between modalities on every shift. </li><li>Reflexive practice; empowering and strengths-based, client-centered approach; non-judgmental; strong, professional boundaries; recognition of and advocate for service users’ autonomy in their journey; commitment to diversity, inclusion, equity and accessibility; ability to adapt to changing client needs. </li><li>Strong risk assessment and safety planning skills pertaining to youth risk and safety: Child Welfare, Suicide and Self-Injury, Substance Abuse, Threats against Others etc. &nbsp;</li><li>Ability to work independently and have sound judgement on situations that require escalation to management. </li><li>A strong work ethic, professionalism, and the ability to maintain boundaries, especially when addressing challenging calls that may involve individuals displaying strong emotions, including anger. </li><li>The ability to communicate with empathy, curiosity and professionalism. </li><li>The ability to merge your own personality and counselling style with Kids Help Phone’s clinical model. </li><li>Active engagement in individual supervision, group supervision, clinical consultations, coaching, in-service training, team meetings, and other scheduled activities. </li><li>Participation in a positive workplace culture by engaging respectfully and collaboratively with colleagues while embodying Kids Help Phone’s values (Courageous, Collaborative, Innovative, Resilient, Trustworthy). </li><li>Ability to work in a high energy and dynamic environment.&nbsp;</li></ul>The qualifications<ul><li>Bachelor or Master's degree or diploma in social services (Social Work, Counselling, Psychology, Sexology, Child and Youth Care/Youth Work, etc.) or equivalent with experience in crisis work and counselling.&nbsp;</li><li>A minimum of 1-2 years of experience in crisis intervention and/or counselling, including solid risk assessment and safety planning skills (practicum/placement experience is considered);&nbsp;<a href="#_msocom_3">[KD3]</a>&nbsp;</li><li>Outstanding communication skills in English (spoken and written) ;&nbsp;</li><li>Sound knowledge of various national and provincial legislation related to youth at risk including making decisions regarding appropriate and relevant referrals to community authorities (i.e., emergency services and Child Protective Services as required);&nbsp;</li><li>Sound typing and written communication to counsel on our Live Chat service;&nbsp;</li><li>Stable and dedicated high speed internet (minimum 25 Mbps of download speed and 10 Mbps of upload speed to the device being used); a closed private workspace&nbsp;</li></ul>Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!&nbsp;New Hire Training Dates - 2026English Training: January 12 to January 15 2026 &nbsp;from 10:00am to 6:00pm EST andJanuary 19 to January 22 2026 from 12:00pm to 8:00pm EST&nbsp;The application processTo apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.About KHP, Canada’s Unlock The Hope Youth CharityKHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit&nbsp;<a href="https://kidshelpphone.ca/" target="_blank">KidsHelpPhone.ca</a>.&nbsp;Inclusion, Diversity, Equity and Accessibility (IDEA)KHP has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. KHP has a long history of celebrating and advancing IDEA through our tailored programs, services, policies, initiatives and task forces with contributions and leadership from teams across the organization. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible.&nbsp;We believe it’s critical that our services empower everyone who interacts with us to bring their authentic selves to an environment of mutual respect.&nbsp;An open and diverse community can foster the inclusion and amplification of voices that have been, and continue to be, underrepresented. &nbsp;As such, we welcome applicants from equity-deserving communities (e.g.&nbsp;<a href="#_msocom_4">[ST4]</a>&nbsp;Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast. &nbsp;To learn more about how we are committed to advancing IDEA, you can explore&nbsp;<a href="https://kidshelpphone.ca/get-involved/about-us/idea-strategy-action-plan/" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a>.&nbsp;AccommodationsKHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.Candidate verificationThe successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check. &nbsp;PrivacyKHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time.&nbsp;To learn more, you can explore KHP’s&nbsp;<a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a>&nbsp;or contact us using our&nbsp;<a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>.&nbsp;Message to agenciesKHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Counsellor, Remote - Part-Time -  Ontario

Psychotherapist, Service Coordinator (YWHO)LOCATION: Toronto, ON&nbsp;POSITION TYPE: Part-Time Regular (22 hours/week)POSTING CLOSING DATE:&nbsp; November 19, 2025Lumenus Community Services is committed to diversity, equity and inclusion. &nbsp;We value a recruitment and selection process that is inclusive and barrier-free and we encourage applications from all individuals including, but not limited to, all cultures, religions, racialized communities, abilities, sexual orientations, and gender identities and expressions.Lumenus Community Services is currently seeking a part-time, skilled and experienced Psychotherapist, Service Coordinator&nbsp;at our Central Toronto Youth Wellness Hub Ontario (YWHO).The main purpose of this position is to provide therapeutic supports youth in the community to youth, aged 12-25 years old, in the community that are evidence-based, reflective of the diverse needs of clients and their families, and are youth-centered and developmentally appropriate. This position addresses a range of mental health issues, including emotional, behavioral and/or psychiatric symptoms that may be impacting one’s functioning at home, school, socially or in the community, as well as situational challenges including family conflict, bullying, trauma, substance use, struggles with psychiatric diagnoses, etc. Intervention strategies are determined following a thorough intake and assessment. This position provides ongoing individual, family, and group counselling in the community as well as counselling in our walk-in programs.KEY RESPONSIBILITIES:<ul><li>Work within a multidisciplinary framework and treatment team approach to provide developmentally appropriate treatment services to children, youth and young adults from 14 to 25yrs old.</li><li>Provide direct clinical service to clients while ensuring all services are based on holistic practice and an integration of family focus, wellness, attachment theory and trauma-informed principles.</li><li>Work in collaboration with youth, family members, and other service providers to identify a youth's needs and goals</li><li>Provide evidence-based, trauma-informed, and culturally responsive individual, group, and family counselling</li><li>Establish therapeutic and trusting relationships with clients, as well as collaborative relationships with service providers.</li><li>Provide immediate support to clients in crisis including risk mitigation, safety planning and connections to crisis services. Document and review any risk factors that may be impacting the client.</li><li>Refer clients for other assessments and connect to additional services as required.</li><li>Participate in the development and implementation of assessments, goals and treatment plans for assigned clients and liaise with families, in coordination with the Service Team, as required.</li><li>Participate in treatment planning, Service Reviews / Plans of Care, program planning and evaluation meetings and ensure communication of all pertinent client and program related information and events to the Service Team.</li><li>Knowledge of approaches that promote health equity, including anti-oppressive and anti-racist practice, 2SLGBTQ+ inclusion, community engagement, cultural safety, trauma-informed care, harm reduction, and human rights and accessibility frameworks.</li></ul>QUALIFICATIONS/EXPERIENCE:&nbsp;• Master’s level education in a relevant clinical field. • Registered member in good standing with a regulatory body (e.g. OCSWSSW, CRPO Qualifying). • 2 years of related professional experience or a combination of education and experience that will meet the needs of the position. • Understanding of gender-affirming health care with trans and non-binary folks• Experience working with youth struggling with depression, anxiety, strained social relationships eating disorders, self-injurious behavior, trauma, psychiatric diagnoses, difficult family dynamics, learning disabilities etc.<ul><li>Formal training and demonstrated knowledge in evidence-based (e.g., solution focused brief therapy, motivational enhancement therapy, cognitive behavioral therapy, dialectical behavior therapy) or evidence generating treatment models.</li></ul>• Experience with/lived experience of oppression, racism, homophobia, transphobia and/or ableism and/or personal connection to queer or trans communities of color, including newcomer and disability communities.• Experience working with youth who have intersecting identities and identify on the gender diversity and/or sexual diversity spectrum.• Certification in First Aid and Crisis Prevention &amp; Intervention (CPI).SKILLS/KNOWLEDGE:• Master’s level education in a relevant clinical field.• Registered member in good standing with a regulatory body (e.g. OCSWSSW, CRPO).• 2 years of related professional experience or a combination of education and experience that will meet the needs of the position.• Experience working with youth struggling with depression, anxiety, strained social relationships eating disorders, self-injurious behavior, trauma, psychiatric diagnoses, difficult family dynamics, learning disabilities etc.• Formal training and demonstrated knowledge in evidence-based (e.g., solution focused brief therapy, motivational enhancement therapy, cognitive behavioral therapy, dialectical behavior therapy) or evidence generating treatment models.• Experience with/lived experience of oppression, racism, homophobia, transphobia and/or ableism and/or personal connection to queer or trans communities of color, including newcomer and disability communities.• Experience working with youth who have intersecting identities and identify on the gender diversity and/or sexual diversity spectrum.• Certification in First Aid and Crisis Prevention &amp; Intervention (CPI).• Strong skills in counselling, psychoeducation, clinical assessment, case management, and treatment are essential.• Thorough knowledge of the principle techniques and methods of individual/family therapy and treatment techniques with ability to apply them as needed• Proven group facilitation skills, preferably utilizing Evidence Based Practices• Proven assessment and advocacy skills• Suicide risk assessment and intervention skills• Proven knowledge and understanding of outreach strategies.• Ability to develop collaborative working relationships with other staff; ability to connect and build rapport with adolescents• Ability to work with and integrate knowledge from other professional staff, i.e. psychologists, psychiatrists, into the overall treatment plan• Ability to formulate psychosocial assessments; knowledge of diagnostic and treatment procedures utilized by related disciplines• Sound knowledge and understanding of child and adolescent development• Knowledge and sensitivity to the life experiences and needs of the 2SLGBTQ+ youth community.• Understanding of gender-affirming health care with trans and non-binary folks.• Previous experience in community development an asset.• Knowledge and skill in delivering group programs and workshops.• Experience in youth engagement and harm reduction practices.• Demonstrated sound judgement related to the development of collaborative approaches working with youth and their families; including high risk circumstances and safety planning• Ability to demonstrate and work through a lens of sensitivity to diversity related to race, religion, culture, cognitive functioning, poverty, sexual orientation and gender identity, etc.• Ability to identify clinical learning needs and seek consultation and support through supervision• Advanced communication &amp; interpersonal skills; ability to work in a multi-disciplinary environment, exercising professional judgement in conflictual and stressful situations• Well-developed writing skills with a strong record in completing documentation properly and in a timely manner• Excellent organizational and administrative skills.ADDITIONAL REQUIREMENTS:• Satisfactory clearance under the Vulnerable Sector Screening process;• Flexibility and ability to travel to work in different office locations, schools, home, community as needed;• Ability to work a flexible schedule, including some evenings.TO APPLY: Interested applicants are invited to submit their cover letter and resume and fill out the application form before November 19, 2025.We ask applicants to make any accommodation requests for the interview or selection process known in advance by contacting Human Resources. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

5 Counsellor / Therapist / Mediation Part Time Jobs