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Competition #2025-515-CPBJO Employment Consultant (2025-515-CP)Employment Type:Contract Hourly (Until March&nbsp;31, 2026),&nbsp;Bargaining UnitWork Hours:35 hours per week,Mon-Fri (9:00am-5:00pm)Work Setting:Exclusively Onsite (219 Dufferin Street, #1C, Toronto, ON)Salary:G: $30.33Application Deadline:December 16, 2025 by 11:59 pmWho We Are WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity. Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a>&nbsp;to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>. We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions. Program Overview – Better Jobs Ontario, Integrated Employment Services, Community Programs The BJO Employment Consultant, Integrated Employment Services, is part of a high-performance team that improves communities, families and individual lives through effective access to employment. Working at a local Integrated Employment Services Centre or other sites in the City of Toronto, they rapidly help high-need jobseekers obtain quality, sustainable employment. The employment needs in the City of Toronto are intense, and our Employment Consultants bring caring, energy, focus and skill to address these needs in a fast-paced, high-volume environment. WoodGreen’s Employment Consultants are supported by caring managers, training, tools, procedures, and systems for success. We aim to have the best jobseeker client experience and outcomes available in Canada, and our Employment Consultants are a cornerstone of this success. The BJO Employment Consultant guides and supports jobseekers to prepare and submit Better Jobs Ontario Applications to apply for funding for education &amp; training in the hopes of finding quality, sustainable employment. They provide a context for jobseekers to believe in themselves and feel empowered to succeed in obtaining employment. Through rapid and intensive engagement with clients in a structured service delivery model, they establish excellent rapport and trust, understand client needs, prepare them for the BJO Application process and work alongside clients throughout the research and application process. What You Will Do<ul><li>Build rapport and an emotionally supportive context for each client to feel trusting, engage readily in the job search process, and believe in their own success to obtain employment. Help clients build their motivation and confidence.</li><li>Ensure clients understand the Better Jobs Ontario and Integrated Employment Services approach and the value of services provided, particularly retention support.</li><li>Create equity in all aspects of service delivery, striving for inclusion and equitable outcomes for all jobseekers who come to WoodGreen.</li><li>Manage a caseload of BJO applicants, in various stages of the application process. Using excellent time management and efficiency, effective appointment planning, client assignments, and activities, move clients toward skill upgrading and employment with pace and urgency.</li><li>Maintain accountability for monthly individual intakes and application targets.</li><li>Readily participate in training and coaching to support achievement of targets. Use supervisor monitors and feedback as a constructive learning experience. </li><li>Compassionately and effectively administer the Province of Ontario’s Common Assessment Tool and intake clients into the Integrated Employment Services program in preparation for their application for Better Jobs Ontario funding.</li><li>Through a series of primarily in-person individualized client appointments and group activities, help move the client to employment by following the Integrated Employment Services Guidelines as prepared by WCG as well as WoodGreen’s standard operating procedures.</li><li>Demonstrate excellent customer service and skills in the delivery of client activities, particularly: developing an employment action plan, needs assessment and goal setting.</li><li>Help remove temporary barriers to employment by referring to needed services and arranging financial supports.</li><li>Collaborate with social assistance caseworkers to coordinate the appropriate life stabilization services for OW/ODSP clients per WCG guidelines and WoodGreen procedures.</li><li>As needed, sit with and support clients as they use onsite computers for labour market research, resume development, job searching, interview practice, etc. including providing basic digital literacy training, helping to set up email accounts, accessing online training resources, submitting online job applications, accessing life stabilization resources (e.g. banking, Ontario Works, housing help etc.).&nbsp; </li><li>In an efficient and prompt manner, complete all BJO documentation and data entry per WCG requirements and WoodGreen standard operating procedures (e.g. client notes, data entry, referrals, updating forms).</li><li>Work collaboratively as a team to ensure effective case management and achieve positive outcomes for each client.</li><li>Collaborate effectively with the WoodGreen’s appointment booking team, Settlement Counsellors, Financial Empowerment Counsellors, volunteers and students, and other WoodGreen teams and staff for a smooth and positive client journey that best meets the clients’ needs.</li><li>Develop and/or learn to facilitate existing materials and deliver in group activities or workshops, both in person and online, as part of a regular rotation of duties within the team.</li><li>As needed to support site operations, provide customer service support at the front desk, engage in outreach activities and perform other duties.</li><li>Participate in and complete upgrading training and education as required by WoodGreen.</li></ul>What You Bring to the Team<ul><li>Degree or diploma in Social Work, Social Services Workers or related field.</li><li>Experience and/or training in career counselling (e.g. needs assessment, job search, job development, job retention).</li><li>Experience in leading group workshops or activities.</li><li>Knowledge of labour market trends, especially related to employment of vulnerable populations including youth, newcomers, OW/ODSP recipients, and long-time unemployed population.</li><li>Knowledge of pre-employment support methods and re-training opportunities</li></ul>What Will Set You Apart<ul><li>Knowledge and/or connections with community resources and supports.</li><li>Highly ethical, compassionate and purpose driven with an overarching desire to support client success toward employment, staff empowerment and system wide improvement in effective service delivery.</li><li>Energy and enthusiasm to meet new people, listen and learn about their needs and experience, and work to improve their life and the lives and their families.</li><li>Oriented toward coaching and facilitating others to share information and suggest success strategies;</li><li>A strong sense of personal accountability for achieving individual targets</li><li>Patience, compassion and sensitivity to deal with different cultures and different levels of abilities among clients, colleagues, partners and others in the work environment.</li><li>Understanding of and ability to communicate principles and practice of diversity and anti-racism.</li><li>Excellent interpersonal skills as well as verbal and written communication skills.</li><li>Excellent organization and time management skills and strong attention to detail.</li><li>Strong computer literacy, including Microsoft Office suite and database application, online learning, online job search, online research, building an online presence (e.g. with LinkedIn), networking and community building online.</li><li>Ability to meet potential requirement to occasionally work evenings and weekends</li><li>Ability to report to work at various WoodGreen locations throughout Toronto.</li></ul>

WoodGreen Community Services

BJO Employment Consultant (2025-515-CP)

We are hiring a Counsellor who is committed to providing compassionate, client-centered support and making a meaningful difference in the lives of individuals and families.&nbsp; This is a unique opportunity to work as part of a collaborative clinical team delivering therapeutic services to a diverse population.&nbsp; The successful candidate will bring strong clinical judgement, trauma-informed practice, and a deep respect for the dignity and lived experience of every client.Join a values-driven organization with over 100 years of service supporting Ottawa families through life’s challenges, where your work will have a lasting impact, and your professional growth will be supported. &nbsp;Location: Ottawa, Office-basedStart Date: ImmediatePosition: UnionSalary Range: $57,641.05 to 64,757.03Job ID: 43-2025 – CounsellorABOUT USFamily Services à la famille Ottawa (FSO-SFO) has been strengthening individuals and families—and, by extension, the Ottawa community—since 1914. We provide skillful and compassionate support to help people navigate mental health concerns, parenting challenges, and family conflict or violence. Through accessible counselling, support groups, and educational programs, families increase their knowledge and skills, adopt healthy strategies, build meaningful connections, and enhance resilience. We serve individuals across the lifespan and within all types of family constellations, including children, youth, transitional-aged youth, adults, seniors, couples, and families. Our work is grounded in the real needs of clients, the complex environments they live in, and a strong foundation of clinical and mental health expertise.From Mothercare during the influenza epidemic of 1917, to supporting families during post-WWII reintegration, to redefining family therapy to reflect the diverse realities of “family”—FSO-SFO continues to innovate and evolve in response to the changing needs of our community.We strive to utilize the best and promising practices, ensuring our services remain relevant and impactful. Today, 98% of clients report that working with FSO-SFO has had a positive impact on their lives.As an accredited non-profit charitable organization, FSO-SFO is a trusted pillar of the Ottawa community. Our team is united by a commitment to well-being, belonging, community, accountability, and client-centered care. Join us in making a lasting difference for Ottawa families.ABOUT THE POSITIONWe are seeking a passionate and experienced Counsellor to join our dynamic Counselling team. At Family Services Ottawa (FSO), we are committed to providing high-quality counselling services to individuals, couples, families, and groups experiencing a range of mental health challenges. This role includes direct clinical service&nbsp;with&nbsp;women (cis and trans) who have experienced intimate partner abuse. The position will include&nbsp;participation in community development and contributing to agency activities.Key responsibilities include:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deliver evidence-informed, trauma-informed, and strengths-based counselling·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct assessments and develop treatment plans with clients·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide individual and group counselling for clients experiencing gender-based violence·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist clients with navigating systems and accessing practical support (e.g., housing, income support, legal)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Offer appropriate referrals and collaboration with external resources·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advocate for clients when needed·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in team meetings, staff development, supervision, and consultations·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to community outreach and development initiatives·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain timely,&nbsp;accurate, and confidential client records and statistics·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare correspondence and reports as required·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to agency committees and organizational initiativesABOUT YOU&nbsp;You are an empathetic and skilled counselling professional with:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A master’s degree in Social Work, Counselling Psychology, or a related field·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Registration in good standing with CRPO, OCSWSSW, or a relevant college·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2-3 years’ experience in psychotherapy with individuals, couples, or families·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience working with trauma and diverse populations·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge and experience in the area of gender-based violence; social and structural factors impacting women experiencing intimate partner violence and their children.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of legal, financial, housing, employment, and other social service resources in the community.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated experience conducting safety planning, strong communication, assessment, and organizational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work independently and collaboratively in a team setting·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Comfort with technology and client databases·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fluency in English is required; ability to provide counselling services in Arabic or French is preferredADDITIONAL REQUIREMENTSProof of legal entitlement to work in CanadaSatisfactory Vulnerable Sector CheckAvailability for evening and weekend workWe look forward to hearing from you. FSO-SFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace. Accommodation is available throughout the recruitment process. Please let us know how we can best support you.While we thank all candidates for their interest, only those selected for an interview will be contacted.

2 Counsellor / Therapist / Mediation Contract - Full Time Jobs