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Social Worker 
Full-Time 1 Year Contract Starting January 2026 

 
The York School is a co-ed, independent school in midtown Toronto that offers the International 
Baccalaureate (IB) from Junior Kindergarten to Grade 12. We’re proud to be at the forefront of 
education excellence, attracting curious learners who thrive in belonging to an inclusive 
community of high performance. 
 
We’re seeking a globally minded professional who’s fueled by curiosity, inspired by innovation and 
energized by collaboration to join our dynamic community of educators, staff, students, parents 
and alumni. 
 
JOB PURPOSE 
As a key member of the Student Wellbeing team, the Social Worker will work with students and 
their families within our Middle School division, with the objective of optimizing their overall 
wellbeing at school. Reporting to the Associate Head, Wellbeing, the Social Worker will have a 
comprehensive understanding of the psychosocial needs of young children, and will support 
students and families in addressing the social, behavioural, and emotional factors which impact a 
student's overall school experience. 
 
This role follows a 10âmonth work schedule aligned with the academic year, working from 
late August to late June each year and is off during the summer. 
 
Given the dynamic and collaborative nature of our school environment, this role is an on-campus 
position requiring to be on-campus five days a week. Candidates should be prepared to 
contribute actively to this in-person, community-focused environment. 
 
KEY RESPONSIBILITIES 

â Consultation with students, parents and faculty; provide guidance and assistance in 
support of the psychosocial health and well-being of students 

â Provide individual, group and family counselling 
â Conduct assessments of students’ needs 
â Support the enhancement of partnerships with community agencies and outside 

professionals to ensure optimal support for students and the school community; liaise 
with community agencies as required 

â Provide crisis intervention services 
â Develop and facilitate groups for students 
â Establish a visible and approachable presence in the Middle School community 
â Participate in team meetings and regular planning regarding individual case management 

and school-wide programs 
â Manage and maintain student records and caseload ensuring services are integrated and 

seamless 
â Understand, and practice in accordance with, federal, provincial, and local laws, statutes, 

and/or policies that relate to students and families; such as, child protection/child abuse, 
special education, attendance, education rights and privacy 

â Participate in The York School events, and contribute to the health and wellbeing within 
the community 


 
QUALIFICATIONS AND SKILLS 

â Masters degree in Social Work (or equivalent) and membership in good standing with the 
Ontario College of Social Workers 

â Minimum 5 years’ experience, including experience working in an educational and clinical 
settings with children 

â Knowledge of the Social Work and Social Service Work Act, The Child and Family 
Services Act, Education Act, Health Care Consent Act, and Mental Health Act 

â Ability to identify, assess and respond to sensitive and confidential student and 
community issues 

â Proven ability to work effectively as part of a collaborative, interdisciplinary team, 
contributing to a positive, inclusive school culture 

â Excellent written, verbal and interpersonal communication skills 
â Strong ability to engage collaboratively with students, parents, and staff, prioritizing a 

service-oriented approach by ensuring professionalism, respect, and responsiveness in 
all interactions 

â Demonstrated ability to respectfully manage high conflict, challenging situations 
â Strong organizational and time management skills, with the ability to manage competing 

priorities and meet deadlines in a dynamic and fast-paced environment 
â Proficiency in navigating a technologically rich school environment, with expertise in 

Google Workspace considered an asset 
 
EMPLOYEE COMPETENCIES 
At The York School, we seek individuals who demonstrate the following core and role-specific 
competencies: 
 
Core Competencies 

â Flexibility &amp; Adaptability 
â Breadth of Contribution 
â Relationship Focused 
â Service Orientation 
â Communication &amp; Collaboration 
â Inclusivity 
â Integrity &amp; Trust 

 
Administrative Competencies: 

â Technical Expertise in Area of Discipline 
 
WORKING REQUIREMENTS 

â The York School Campus, Toronto 
â Occasional evening and overnight trips required 

 
WHAT WE OFFER 
The target hiring range for this position is $95,000 to $110,000 per year, based on skills, 
qualifications, and relevant experience. This hiring range reflects the role’s schedule aligned with 
the academic year (working late August to late June), and is based on 10 months of work 
annually. 
 


 
Within the Greater Toronto Area, The York School ranks among the top CIS Ontario Schools for 
compensation. Our comprehensive benefits package includes health and dental coverage that is 
effective on your first day of employment. 
 
You’ll enjoy professional development opportunities that support your career growth, and will be 
welcomed by a community that values relationships and is dedicated to wellbeing and belonging. 
Learn more about the benefits of working at The York School. 
 
THE YORK SCHOOLS’ COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND 
ACCESSIBILITY 
The York School embraces diversity and is committed to creating an inclusive and accessible 
workplace. We actively encourage applicants from all equity seeking groups. Our goal is to 
attract, develop and retain highly talented employees from diverse backgrounds so our 
community will benefit from a wide variety of experiences and perspectives. 
 
We are committed to providing barrier-free and accessible recruitment and employment practices 
in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you 
require accommodation through any stage of the recruitment process, please make it known 
when contacted and we will work with you to meet your needs. 
 
VACANCY TYPE 
This posting is for an existing vacancy to backfill a maternity leave, beginning in January 2026. 
 
HOW TO APPLY 
All qualified candidates are encouraged to apply here by submitting their application online. 
Review of applications will begin on November 4, 2025 and will continue on an ongoing basis until 
the position is filled. 
 
As a condition of employment, successful candidates will need to provide a current criminal 
record check with vulnerable sector screening from the police jurisdiction in which they reside. 
 
We thank all candidates for their applications; however, only those selected for an interview will be 
contacted. 

<a href="https://www.yorkschool.com/about-us/come-work-with-us" target="_blank">https://www.yorkschool.com/about-us/come-work-with-us</a>
<a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5964060d-cc15-435e-99d6-26ff7ed5089a&amp;ccId=9200762616259_3&amp;jobId=592240&amp;jwId=9200762616259_1&amp;lang=en_CA&amp;source=EN" target="_blank">https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5964060d-cc15-435e-99d6-26ff7ed5089a&amp;ccId=9200762616259_3&amp;jobId=592240&amp;jwId=9200762616259_1&amp;lang=en_CA&amp;source=EN</a>

<ul>	<li>This posting is for an existing vacancy to backfill a maternity leave, beginning in January 2026. </li>
</ul>

The York School

Social Worker

Competition # 2025-501-HBCase Counsellor Specialist (2025-501-HB)Employment Type: Part-time, Bargaining Unit&nbsp;Work Hours: 21 hours/week (Mon, Tues, Fri - 9am-5pm)Work Setting: Hybrid – Opportunity to work remotely after orientation &amp; training periodSalary: J - $30.71 per hourApplication Deadline: December 1, 2025, by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.&nbsp;Program Overview – Case Management Program, Homeward Bound &amp; Neighborhood ProgramsHomeward Bound is an employment wrap around program that assists female-led families who are living in unstable conditions make a successful transition to sustainable employment, permanent housing and independent living for themselves and their children. The program includes many components including, career development and life skills, academic upgrading and computer training, and a college diploma program. There are also an internship component and access to sustainable employment opportunities.&nbsp; Homeward Bound also offers on-site childcare, family support, and an after-4 program for school aged children.&nbsp;What You Will Do<ul><li>Uses professional case management practices and a variety of clinical modalities to perform case work duties which include assessment, goal setting and the development of action plans with clients, ongoing intervention, re-assessment, case termination, and follow up.</li><li>Coordinates client participation in all aspects of the Homeward Bound program including, liaising with Community Colleges and academic upgrading providers to ensure participant enrolment and full participation in programs and on-the-job training experiences such as field placements and internships.</li><li>Ensures that all clients prioritize meeting program goals and milestones.</li><li>Responsible for ongoing liaising and coordination with Toronto Children Services and Toronto Employment and Social Services.</li><li>Provides instrumental help to assist the women to resolve functional problems of daily living, to provide advocacy, and to facilitate access to appropriate support services such as health care, budget planning/financial management, and housing help. </li><li>Identifies barriers to learning and refers participants to the appropriate source of support.</li><li>Responds to emergencies and provides crisis intervention in addition to maintaining a caseload.</li><li>Maintains client records in a centralized data base in accordance with program policy.</li><li>Collects statistical data according to central and unit policies.</li></ul>What You Bring to the Team<ul><li>Master of Social Work or Master’s Degree in related field. Candidates with BSW and related experience would also be considered.</li><li>Registration with the Ontario College of Social Workers and Social Service Workers or its equivalent preferred.</li><li>Minimum two (2) years related work experience with women who have experienced homelessness, violence, or related issues at a case management level, and employment planning and preparation work.</li></ul>What Will Set You Apart<ul><li>Extensive experience in a variety of counselling modalities especially related to working with women who have experienced homelessness or domestic violence.</li><li>Demonstrated case management and group facilitation skills.</li><li>Strong knowledge of career planning and job search techniques.</li><li>Provide on-going feedback to enhance employability of all clients</li><li>Demonstrated intervention skills, including crisis intervention.</li><li>Demonstrate an on-going self-reflection to ensure best practices in service delivery</li><li>Social assessment skills.</li><li>Knowledge and skills in conflict resolution.</li><li>Well-developed and timely documentation skills </li><li>Strong computer skills, including internet research.</li><li>Knowledge of community development and skills in the use and referral to social resources.</li><li>Collaboration and teamwork skills essential </li><li>Able to work under pressure.</li><li>Demonstrated experience working with clients from diverse communities.</li><li>Understanding of anti-oppressive practices and trauma-informed approach. </li><li>Lived experience as member of BIPOC community, or other experience of social identity intersectionality.</li></ul>Why You’ll Want to Work With Us At WoodGreen you will be part of an incredible team that does amazing things for our community.We offer:<ul><li>Benefits: Health/dental/wellness benefits and group RRSP/Pension programs, for eligible employees</li><li>Growth: In-house training &amp; development programs and professional development opportunities</li><li>Rewards: Peer and organizational recognition and awards</li><li>Flexibility: Hybrid working models, where applicable</li><li>Diversity: Commitment to creating an inclusive organization that embraces diversity and belonging</li><li>Community: Meaningful work in support of our communities</li></ul>To ApplyGo to the WoodGreen Careers page at&nbsp;<a href="https://www.woodgreen.org/about-us/careers/" target="_blank">https://www.woodgreen.org/about-us/careers/</a> and click on the position(s) that you are interested in to submit your cover letter and resume and to answer a short questionnaire.WoodGreen is an equal opportunity employer.&nbsp; We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at&nbsp;<a href="mailto:careers@woodgreen.org" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.'This public job posting uses AI-powered tools to screen, assess, or select applicants. &nbsp;

WoodGreen Community Services

Case Counsellor Specialist (2025-501-HB)

About CityKidz: &nbsp;CityKidz is a dynamic faith-based organization dedicated to improving the lives of at-risk children. We exist to increase resiliency and inspire big dreams for Canadian children living in low-income communities by providing inspirational experiences and nurturing personal relationships, one child at a time. Through our programs we instill positive values and morals into the lives of children, help build a solid foundation for their future and inspire each child to make positive life choices and to choose to “do what’s right.” Everything we do is guided by our Faith, Hope and Love. &nbsp;In Canada, more than 1 in 7 children live in poverty: in Hamilton, it’s 1 in 4. For generations, poverty has stolen dreams and destroyed futures. At CityKidz, we think it’s time to change that, and we’re recruiting a dynamic frontline team of leaders who will work with us to help kids dream big dreams and reach their full potential. &nbsp;Role Overview: &nbsp;CityKidz is seeking dedicated and passionate individuals to join our CityYouth team as Youth Mentors. This role involves working closely with young people, providing guidance and mentorship, and participating in organized activities to promote personal development and community engagement.&nbsp;During your shift as a CityYouth Mentor, you will have the opportunity to form deep connections, and impact the lives of youth from ages 12-18 through games, lessons, and small group time, helping them to transition into post-secondary education or the workforce, alongside other CityYouth mentors.&nbsp;Key Role Highlights:  &nbsp;<ul><li>Opportunity to build lasting, ongoing relationships &nbsp;</li><li>Gain experience facilitating small group discussions &nbsp;</li><li>Ability to use current knowledge and skills to help our youth transition into post-secondary education or the workforce. &nbsp;</li></ul>Responsibilities: &nbsp;<ul><li>Engage with young people in a positive and supportive manner, fostering a safe and inclusive environment&nbsp;</li><li>Act as a mentor and role model, offering guidance, advice, and support to young participants&nbsp;</li><li>Facilitate a small group with other mentors&nbsp;</li><li>Encourage teamwork, cooperation, and positive social interaction among youth through games, lessons and in small groups&nbsp;</li><li>Uphold and promote the organization's values, policies, and goals while interacting with youth and other volunteers&nbsp;</li></ul>Who this Role is For:&nbsp;<ul><li>Students, retirees, caregivers, or anyone who enjoys interacting with kids and youths&nbsp;</li><li>Those aspiring to transition into human support-centered personal and professional endeavours&nbsp;</li></ul>Skills &amp; Qualifications: &nbsp;<ul><li>Minimum age 21+ (required)&nbsp;</li><li>Experience working in a youth-based environment (preferred)&nbsp;</li><li>Effective communication and interpersonal skills to interact with youth and other mentors, conveying empathy and support&nbsp;</li><li>Ability to work well under pressure and take initiative&nbsp;</li><li>Good judgment and evaluation skills to assess the needs of youth and how to come alongside them&nbsp;</li></ul>Competencies &amp; Attributes: &nbsp;<ul><li>Passion for working with young people and a genuine interest in their development&nbsp;</li><li>Ability to relate to and engage with youth from diverse backgrounds&nbsp;</li><li>Patience, empathy, and a non-judgmental attitude&nbsp;</li><li>Natural leader&nbsp;</li><li>Competent and confident&nbsp;</li><li>High level of integrity&nbsp;</li><li>Patience, empathy, and a non-judgmental attitude&nbsp;&nbsp;</li></ul>Training &amp; Support:&nbsp;<ul><li>Tour and training manual provided alongside semi-annual seasonal training and refresher training&nbsp;</li><li>On-the-job training will be provided on your first shift&nbsp;&nbsp;</li><li>You will be paired with an experienced Mentor volunteer to help guide and integrate you into our community&nbsp;</li></ul>CityKidz Volunteer Community, Appreciation &amp; Support: &nbsp;<ul><li>Fulfillment through supporting youth in working towards bright futures&nbsp;</li><li>Lifechanging impact &amp; heartwarming moments&nbsp;</li><li>250+ volunteers &amp; 800+ kids &amp; youth throughout the city!&nbsp;</li><li>CityKidz apparel for all volunteers&nbsp;</li><li>Annual Volunteer Appreciation event&nbsp;</li><li>Twice a year Volunteer Pancake Breakfast&nbsp;</li><li>Verification of Volunteer Hours Signed off On &nbsp;</li><li>Volunteer Years of Service Recognition&nbsp;</li><li>Advancement Opportunities to Senior and Leadership Roles&nbsp;</li><li>Child Abuse Awareness and Protection Training&nbsp;</li><li>On the job and ongoing role trainings&nbsp;</li><li>References provided on an individual case basis&nbsp;</li><li>Flexibility and responsive collaborative communication!&nbsp;</li></ul>Time Commitment: &nbsp;<ul><li>Time Commitment: Minimum four (4) month commitment is required, for at least 3x a month but preferably weekly&nbsp;&nbsp;</li><li>Shifts: Wednesdays through March – June and September- December. Shifts: 5:30pm-9:00pm, or 6:00pm-9:30pm&nbsp;</li></ul>Next Steps / How to Apply:&nbsp;Ready to make a difference? Take the first step in applying by signing up for an info session today through: <a href="https://www.citykidz.ca/volunteer" target="_blank">www.citykidz.ca/volunteer</a>&nbsp; &nbsp;Questions? We would love to hear from you! Email <a href="mailto:volunteer@citykidz.ca" target="_blank">volunteer@citykidz.ca</a>.&nbsp;

City Kidz

Youth Mentor Volunteers

October 2025 
 
 

Front Line Member Services Counsellor 
 
Are you a compassionate human services professional looking to make a profound tangible impact every 
day? As a dynamic and welcoming member of our team, you will be the first point of contact for 
individuals and families navigating the cancer journey. Your expertise in case management, and group 
facilitation will provide essential support and resources to our members, while supporting our mission of 
empowering a community of compassionate support, knowledge and hope for anyone impacted by 
cancer. 

Reports to: 
Executive Director 
 
Primary Responsibilities: 
Intake Procedure/Support Services 
 • Conduct intake interviews, assess member needs, manage a personal caseload and provide 

individual emotional support. 
 • Coordinate individual follow up appointments, member outreach and support for drop-in visitors. 
 • Lead and co-facilitate emotional support groups, wellness programs and educational seminars. 
 • Maintain accurate and timely database records(Sumac/Societ knowledge is an asset) 
Follow-Up Procedure 
 • Follow procedures to track follow-up phone calls, support needed after a group finishes etc. to 

ensure accountability, continued support and member satisfaction. 
Resources 
 • Compile, create and expand resources for members as requested by the Program Coordinator or 

Executive Director. 
 • Assist with needs assessment and development of peer support services, seminars and support 

groups as required. 
 
Qualifications: 
Experience 
 • 3-5 years of social work or human services counseling. Experience in oncology is a define asset. 
Education 
 • Post-secondary degree or diploma Social Work, Community Support Work, Mental Health 

counselling or equivalent. 
Knowledge, Skills and Abilities 
 • Knowledge of MS Office applications and client database management 
 • Counselling skills and knowledge of community resources. 
 • Confidence and experience in leading and managing therapeutic or educational group programming. 
 • Positive, calm, and collaborative approach, with desire to build productive relationships and an 

effective team environment. 
 • Excellent oral and written communications skills. 

Personal Characteristics 
You will be a great fit if you are: 


October 2025 
 
 

 • Calm &amp; Ethical: Highly dedicated professional who is emotionally mature and able to maintain 
strict confidentiality and boundaries while dealing with sensitive emotional situations. 

 • A Collaborative Communicator: An active listener and clear written/veral communicator who 
naturally builds rapport with members, caregivers and internal team members. 

 • Member-Centric and Proactive: Dedicated to anticipating and exceeding member expectations 
while taking initiative to problem-solve and improve service delivery. 

 • Highly Organized: Proven ability to manage a diverse, fluctuating caseload, track multiple follow-
ups and organize work to meet competing deadlines. 

 
Working Conditions 
 • The Member Services Counsellor will work (on-site) an average of 36 hours per week Monday 

through Friday with occasional evenings to facilitate programs at the discretion of the Executive 
Director. 

 • Compensation: The hiring range for this position is $25-27 per hour commensurate upon experience 
plus a benefits package. 

How to Apply: 
Please send your cover letter and resume to <a href="mailto:Janette@hearthplace.org" target="_blank">Janette@hearthplace.org</a> quoting “Member Services 
Counsellor” by 4:00pm EST by November 14th, 2025. Only those candidates selected for an interview 
will be contacted. 

Hearth Place Cancer Support Centre is an equal opportunity employer and is committed to inclusive 
recruitment and selection processes and work environments. The selection process may include 
assessment methods to further determine a candidate’s knowledge and skills for the position. Please 
advise Hearth Place of any accommodations needed to ensure your access to a fair and equitable 
process. Any information received relating to accommodation will be addressed confidentially. 

About us: 
Through compassionate care, Hearth Place Cancer Support Centre supports the emotional needs of 
families within the Durham Community and beyond. Established in 1997, Hearth Place welcomes cancer 
patients and their families to come and share their experiences, find resources, and discover new ways 
to care for themselves and each other. 
Our programming encompasses all aspects of a cancer diagnosis including individual counselling, 
emotional support groups, wellness programs, caregiver and grief support, as well as children’s 
programming, including support for children diagnosed with cancer. 


<a href="mailto:Janette@hearthplace.org" target="_blank">mailto:Janette@hearthplace.org</a>

Hearth Place Cancer Support Centre

Front Line Member Services Counsellor

About YOU You are passionate about enhancing the lives of and relationships of young children (birth to age 8) and their families. Driven and dedicated, you view your work as more than just a job, taking personal ownership and responsibility for achieving objectives on time. Your enthusiasm for helping others and your relentless commitment to making a difference make you a perfect fit for our team. Your dedication to ongoing professional development makes you excited to be part of an organization that encourages you to grow. Your desire to work in a supportive and diverse community, coupled with your commitment to high-quality care, ensures that you will excel as a ROCK Therapist. About ROCKROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth.ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care. The ROLE As a ROCK Therapist (birth to age 8), you will focus on early assessment, intervention, risk identification, caregiver support, and skills development for infants and young children up to age 8 and their families. In this permanent full-time role (35 hours per week), you will report to the Clinical Manager and deliver services using a family centered and developmentally informed approach. Your passion for therapeutic intervention, skills development, and psycho-education will drive your work in individual, family, and group settings. Additionally, you will contribute to program development, supervise students, ensure accurate documentation, and uphold client safety standards. Who we’re looking for: Education<ul><li>A relevant master’s degree from a recognized university.</li><li>Registration with an accrediting professional body is required (i.e. College of Social Workers and Social Service Workers, College of Psychologists of Ontario, or the College of Registered Psychotherapists of Ontario).</li><li>Certification in Infant Mental Health and/or training in infant and child development is preferred </li></ul>Experience<ul><li>A minimum of three years clinical experience working with infants, young children and their families</li><li>Relevant knowledge and skill in the assessment and treatment of children, youth, and families that are encountering mental health issues.</li><li>practice or training in one or more of the following skill areas:<ul><li>Providing group treatment OR facilitating parent events.</li><li>CBT, and/or trauma assessment skills.</li><li>Working across the age continuum using clinical frames, such as systemic family therapy, attachment, and developmental lenses.</li></ul></li><li>Proficient in the use of technology as required of the position, including working in a virtual environment with MAC OS operating systems experience preferred.</li><li>Current (within three months) criminal reference check with vulnerable sector search.</li></ul> What will help you succeed: <ul><li>Strong interpersonal and interviewing skills.</li><li>Demonstrated ability to apply relevant knowledge and training to the assessment and treatment of children and their families.</li><li>The ability to speak a second language is highly valued.</li><li>Strong verbal and written communication skills.</li></ul> Our rewards ROCK, join our team and ENJOY: 🕒 Flexibility: plan your schedule to harmonize with your life 🌴 Recharge: starting with paid time off, 4 weeks’ vacation with 2 additional float days to help rejuvenate and bring your best self to work, and 2 additional ROCK holidays in addition to statutory holidays 📖 Learning: Professional development assistance, investing in your growth🍼 Parenthood: supporting new parents, and offering a Parental Top Up💸 Savings: matching your RRSP starting at 6%, helping you meet your financial goals🍎 Wellness: Health Care Spending Account for your needs and discounted Good life memberships ROCK is committed to fostering a positive and progressive workforce reflecting the community we serve and promoting diversity at all levels in a dynamic and inclusive environment. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ROCK’s Accommodation Policy.If you are invited to participate in the interview process and require accommodation for the interview, we ask that you provide your accommodation request as soon as reasonably practicable. Please be advised that you may be requested to provide verifiable supporting information, such as medical or other documentation depending upon the type of Code-protected accommodation, to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. ROCK treats all accommodation requests confidentially.Please note that ROCK positions are currently working in an on-site and virtual hybrid model. Positions are located in the Halton Region and travel between sites may be required.

Reach Out Centre for Kids (ROCK)

Therapist

Counsellor/Psychotherapist Part-time Contract PositionOrganization: Serenity Renewal for Families (SRF)Date Posted: November 12, 2025&nbsp;Serenity Renewal for Families is a heart centered, non-profit agency which provides help and support for individuals and family members impacted directly or indirectly by addictions. We do this through family programs, short term counselling, educational workshops, and group programs. We are currently seeking qualified Counsellors and Psychotherapists to augment our team and &nbsp;provide counselling for individuals and couples and families. Experience working with parents and children/teens would be an asset. If you are a member of a regulatory college, (see below) have experience in addictions and codependency, have a passion for this community, and want the flexibility to choose your own hours, we would love to meet you.About Serenity Renewal for Families (SRF)Serenity Renewal for Families (SRF) has a 42-year track record of delivering a continuum of integrated individual and group supports to those affected by addictions. SRF believes that there are many paths to recovery. Our mission is to assist those affected by addictions to reclaim their lives and break inter-generational cycles. No one is turned away for financial reasons.&nbsp;Our culture is inclusive and collaborative. The emotional well-being of our clients, staff, counsellors, volunteers, and Board members is our top priority. We are flexible and responsive and provide a personal touch that makes us unique. We want our team to feel valued, appreciated, and free to be genuine and fully authentic at work. We welcome diversity and strive to nurture a culture of equity and inclusion. All are welcome, regardless of race, religion, ethnicity, Indigeneity, disability, age, gender identity, sexuality, sexual orientation, class, or socio-economic status and anything else that makes them unique.&nbsp;Job Type: Part-time; in-person and virtual; in-person weekday hours; virtual availability on evenings and/or weekends is an asset.Pay Rate:&nbsp;$50.03/ hourHours: 5-20 per week; a minimum commitment of 4 client sessions per week is required.QualificationsThe preferred candidate is a Psychotherapist (RP or Qualifying), or a Social Worker (with clinical training), and is a member of one of the following regulating bodies:<ul><li>College of Registered Psychotherapists of Ontario (RP or Qualifying)</li><li>Ontario College of Social Workers and Social Services Workers</li></ul>They have a minimum of three years of experience in a counselling setting, with specific experience working with clients affected by addictions and codependency issues. Knowledge and education specific to addictions and treatment approaches are required. Preference will be given to candidates who have experience working with youth aged 12 and up, and with family members/concerned significant others of people with addictive behaviours.LanguageEnglish; Bilingualism (French language proficiency) is an asset.Benefits of working at SRF<ul><li>The opportunity to be a part of a person-centered team</li><li>Comprehensive orientation and training</li><li>Excellent administrative support, including intakes completed by Manager of Client Services, assistance with scheduling, and technical support</li><li>Timely 1:1 case consultation with the Director of Counselling/Clinical Consultant</li><li>Biweekly counselling team meeting and consult group with Clinical Consultant</li><li>Circle of Care in which counsellors consult with one another on shared cases to provide the best service possible</li><li>Opportunities to present workshops and deliver programs</li><li>Access to private office space, meeting rooms, reception and scheduling services and general office facilities</li><li>You may also use office space to see private clients (those not affiliated with SRF) for 25% of your SRF counselling slots at no cost to you.</li><li>Flexible hours</li></ul>Conditions of Employment<ul><li>All contract employees shall maintain professional liability insurance in the amount of $2,000,000 while engaged in providing all services for SRF. Proof of insurance shall be provided to SRF on an annual basis, at the start of each calendar year.</li><li>All Counselling positions within SRF are subject to background and criminal record checks.</li></ul>If this is of interest to you, please send your resume and cover letter to Karen White-Jones, MSW, RSW; Director of Counselling/Clinical Consultant, Serenity Renewal for Families, at&nbsp;<a href="mailto:kwhitejones@serenityrenewal.ca" target="_blank">kwhitejones@serenityrenewal.ca</a> and visit our website for more information about our organization at&nbsp;<a href="http://www.serenityrenewal.ca" target="_blank">www.serenityrenewal.ca</a> . &nbsp;

Serenity Renewal for Families

Counsellor/Psychotherapist Part-time Contract Position

Job Title: Manager of Drug Treatment Court PortfolioLocation: Ottawa, Ontario, CanadaReports To: Director of Addictions and Mental HealthJob Status: Full Time Permanent / 37.5 hours per weekClosing Date: November 28, 2025About Rideauwood Addiction &amp; Family ServicesRideauwood Addiction and Family Services is a community-based non-for-profit treatment centre that has been operating in Ottawa for more than 40 years. Dedicated to supporting those impacted by substance use, behavioral addictions and related mental health challenges, the organization serves youth, young adults, adults and families. Rideauwood runs over 15 comprehensive programs that include prevention, education, individual and group treatment.&nbsp;<a href="http://www.rideauwood.org" target="_blank">www.rideauwood.org</a>.The Manager of Drug Treatment Court (DTC) Portfolio is responsible for the direct management and supervision of clinical staff, administration, leadership, and overseeing the ongoing development, coordination, implementation and evaluation of Agency services including our drug treatment court program, and other projects, initiatives or programs as assigned. The manager will ensure the effective and efficient delivery of addiction services through collaboration with other managers, staff and other care providers and stakeholders.RESPONSIBILITIES<ul><li>Provide clinical direction and supports to staff around client cases through supervision, processes, team processes, and, on an as needed basis;</li><li>Responsible for program management in designated areas;</li><li>Responsible for the quality and integrity of the services provided in designated programs;</li><li>Leads in service implementation, including working with front-line staff on clinical and service delivery issues, advocacy, database needs, and, training and development;</li><li>Leads team meetings with designated staff members;</li><li>Actively reviews program delivery model and provides input on effective improvements;</li><li>Works with staff to ensure that program data is accurately inputted and submitted;</li><li>Works with staff to provide clinical expertise and guidance and coaching as necessary;</li></ul>EDUCATION, TRAINING, AND EXPERIENCE<ul><li>Degree in human services field such as Social Work or Counseling Psychology;</li><li>Professional registration/credentialing with a relevant regulatory body (ie. Ontario College of Social Workers &amp; Social Service Workers or College of Registered Psychotherapists of Ontario);</li><li>Minimum 5 years experience in the addiction and mental health field;</li><li>Leadership experience in the Justice Sector is considered a strong asset;</li><li>Demonstrated knowledge of mental health and addiction issues;</li><li>Demonstrated sound clinical judgement, initiative, and leadership in counselling and/or case management programs;</li><li>Demonstrated ability to work both independently and as an effective member of a team;</li><li>Demonstrated administrative management and reporting skills;</li><li>Demonstrated ability to self-organize and prioritize work;</li><li>Demonstrated ability with MS Office Suite of Programs is essential, experience and comfort working with electronic health records/client management systems;</li><li>Knowledge of relevant legislation related to care, client privacy and confidentiality;</li><li>Knowledge and experience related to supervision in a unionized environment</li><li>Proven ability to coach, manage, mentor new and existing team members;</li><li>Proven ability to build and lead teams;</li><li>Proven collaboration and external relationship-building skills;</li><li>Excellent interpersonal, organizational, verbal and written communication skills, including presentations;</li><li>Ability and willingness to work evening hours during the week multiple times a month up to a weekly basis, and to work hours necessary to complete projects and tasks by stated deadlines;</li><li>Possession of a valid driver’s license and access to a vehicle for travel;</li><li>Bilingualism (English/French) is a strong asset;</li><li>Master's Degree would be considered an asset, and;</li><li>Completion of a formal Clinical Supervision course from a recognized educational institution is an asset.</li></ul>DISCLAIMER: This job posting indicates the general nature of the level of work expected of the incumbent it is not designed to cover or contain a comprehensive list of activities, duties or responsibilities and the incumbent may be asked to perform other duties as required.If you are interested in this position, please submit a current resume and letter of interest directly via the posting site answering the questions below. Based on your experience and practice, and given what you know about this position:<ul><li>What motivated you to apply for this position, and</li><li>What makes you a suitable candidate for this position?</li></ul>Rideauwood is an equal opportunity employer and supports equity, diversity and inclusion. If any accommodations are needed for applicants during the selection process, please notify Human Resources.

Rideauwood Addiction & Family Services

Manager of Drug Treatment Court

&nbsp;Job TitleRemote Part Time Overnight &nbsp;Permanent, Bilingual Texting SupervisorShift IDTEO 1102 PTB 63LocationCanadaStart DateShift DescriptionRotationalDepartment:TextingReports To:Manager, Texting SupervisionSalary:31.91Salary after 1 year of service:&nbsp;Overnight Premium :$2.00/hourOvernight Annual Bonus:&nbsp;$200 for each year on an overnight shift scheduleBilingualism Premium:$1.50/hourLast Reviewed:March 2023Job Posting Close Date:November 26 2025Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers&nbsp;from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp;Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:&nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The&nbsp;Feel Out Loud Campaign Cabinet</a>&nbsp;– a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>,&nbsp;a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective&nbsp;Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.&nbsp;Job description and responsibilities:As a supervisor, the role is to&nbsp;<ul><li>Supervise volunteer crisis responders through an online platform;</li><li>Ensure that people who use our service receive timely, high-quality support</li><li>Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;</li><li>Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;</li><li>Liaise with emergency and child protection services as required;</li><li>Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;</li><li>Work as a team with other supervisors, maintaining ongoing communication and collaboration;</li><li>Other duties as assigned&nbsp;</li></ul>Profile:&nbsp;<ul><li>Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields); </li><li>Master degree in these fields or related field is considered an asset;</li><li>A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;</li><li>Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.</li><li>Knowledge of laws and services that affect the lives of Canadian children and youth;</li><li>Good clinical judgment and understanding of confidentiality role and limitations;</li><li>Ability to prioritize, make decisions in a crisis, communicate and work as a team;</li><li>Willingness to work in a 24/7 environment; </li><li>Bilingualism (French and English&nbsp; &nbsp;&nbsp; &nbsp; If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele. &nbsp;</li></ul>A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.&nbsp;The window for applications ends 11:59pm on the job posting close date listed above.&nbsp;Benefits: &nbsp;<ul><li>Remote environment </li><li>Wellness Program </li><li>Dental care, </li><li>Vision care, and &nbsp;</li><li>RRSP Matching </li><li>Life Insurance </li><li>Emergency Travel Assistance </li><li>Accidental Death Insurance </li><li>Other healthcare benefits to promote physical and psychological well being&nbsp;</li></ul>The Small Print:Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people.  &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to H+K Strategies Canada is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Kids Help Phone

Bilingual Texting Supervisor, Remote - Part-Time

Job TitleRemote Part Time Overnight &nbsp;Permanent, Bilingual Texting SupervisorShift IDTEO 1102 PTB 62LocationCanadaStart DateShift DescriptionRotationalDepartment:TextingReports To:Manager, Texting SupervisionSalary:31.91Salary after 1 year of service:&nbsp;Overnight Premium :$2.00/hourOvernight Annual Bonus:&nbsp;$200 for each year on an overnight shift scheduleBilingualism Premium:$1.50/hourLast Reviewed:March 2023Job Posting Close Date:November 26 2025Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers&nbsp;from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp;Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:&nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The&nbsp;Feel Out Loud Campaign Cabinet</a>&nbsp;– a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>,&nbsp;a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective&nbsp;Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.Job description and responsibilities:As a supervisor, the role is to&nbsp;<ul><li>Supervise volunteer crisis responders through an online platform;</li><li>Ensure that people who use our service receive timely, high-quality support</li><li>Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;</li><li>Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;</li><li>Liaise with emergency and child protection services as required;</li><li>Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;</li><li>Work as a team with other supervisors, maintaining ongoing communication and collaboration;</li><li>Other duties as assigned</li></ul>Profile:&nbsp;<ul><li>Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields); </li><li>Master degree in these fields or related field is considered an asset;</li><li>A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;</li><li>Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.</li><li>Knowledge of laws and services that affect the lives of Canadian children and youth;</li><li>Good clinical judgment and understanding of confidentiality role and limitations;</li><li>Ability to prioritize, make decisions in a crisis, communicate and work as a team;</li><li>Willingness to work in a 24/7 environment; </li><li>Bilingualism (French and English&nbsp; &nbsp;&nbsp; &nbsp; If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele. &nbsp;</li></ul>A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.&nbsp;The window for applications ends 11:59pm on the job posting close date listed above.&nbsp;Benefits: &nbsp;<ul><li>Remote environment </li><li>Wellness Program </li><li>Dental care, </li><li>Vision care, and &nbsp;</li><li>RRSP Matching </li><li>Life Insurance </li><li>Emergency Travel Assistance </li><li>Accidental Death Insurance </li><li>Other healthcare benefits to promote physical and psychological well being&nbsp;</li></ul>The Small Print:Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people.  &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to H+K Strategies Canada is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.&nbsp;

Job TitleCounsellor, RemoteShift IDROO-1005-PTE242LocationOntarioStart DateShift Description&nbsp;24 average weekly scheduled hours, 21 average weekly paid hours.Job Type:Part-Time PermanentJob Posting Close DateNovember 24 2025&nbsp;The opportunityAre you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being. &nbsp;As a KHP counsellor, you will provide single session solution focused support to young people via anonymous phone and live chat. Sessions are offered on a first come first serve basis. You will be supporting young people with a variety of concerns such as: mental health anxiety, depression, family and relationships, school challenges and suicide. Support is provided through a person-centered approach and aligned with counselling best practices. &nbsp;The responsibilities:<ul><li>Support youth via phone and live chat based counselling services, moving between modalities on every shift. </li><li>Reflexive practice; empowering and strengths-based, client-centered approach; non-judgmental; strong, professional boundaries; recognition of and advocate for service users’ autonomy in their journey; commitment to diversity, inclusion, equity and accessibility; ability to adapt to changing client needs. </li><li>Strong risk assessment and safety planning skills pertaining to youth risk and safety: Child Welfare, Suicide and Self-Injury, Substance Abuse, Threats against Others etc. &nbsp;</li><li>Ability to work independently and have sound judgement on situations that require escalation to management. </li><li>A strong work ethic, professionalism, and the ability to maintain boundaries, especially when addressing challenging calls that may involve individuals displaying strong emotions, including anger. </li><li>The ability to communicate with empathy, curiosity and professionalism. </li><li>The ability to merge your own personality and counselling style with Kids Help Phone’s clinical model. </li><li>Active engagement in individual supervision, group supervision, clinical consultations, coaching, in-service training, team meetings, and other scheduled activities. </li><li>Participation in a positive workplace culture by engaging respectfully and collaboratively with colleagues while embodying Kids Help Phone’s values (Courageous, Collaborative, Innovative, Resilient, Trustworthy). </li><li>Ability to work in a high energy and dynamic environment.&nbsp;</li></ul>The qualifications<ul><li>Bachelor or Master's degree or diploma in social services (Social Work, Counselling, Psychology, Sexology, Child and Youth Care/Youth Work, etc.) or equivalent with experience in crisis work and counselling.&nbsp;</li><li>A minimum of 1-2 years of experience in crisis intervention and/or counselling, including solid risk assessment and safety planning skills (practicum/placement experience is considered);&nbsp;<a href="#_msocom_3">[KD3]</a>&nbsp;</li><li>Outstanding communication skills in English (spoken and written) ;&nbsp;</li><li>Sound knowledge of various national and provincial legislation related to youth at risk including making decisions regarding appropriate and relevant referrals to community authorities (i.e., emergency services and Child Protective Services as required);&nbsp;</li><li>Sound typing and written communication to counsel on our Live Chat service;&nbsp;</li><li>Stable and dedicated high speed internet (minimum 25 Mbps of download speed and 10 Mbps of upload speed to the device being used); a closed private workspace&nbsp;</li></ul>Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!&nbsp;New Hire Training Dates - 2026English Training: January 12 to January 15 2026 &nbsp;from 10:00am to 6:00pm EST andJanuary 19 to January 22 2026 from 12:00pm to 8:00pm EST&nbsp;The application processTo apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.About KHP, Canada’s Unlock The Hope Youth CharityKHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit&nbsp;<a href="https://kidshelpphone.ca/" target="_blank">KidsHelpPhone.ca</a>.&nbsp;Inclusion, Diversity, Equity and Accessibility (IDEA)KHP has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. KHP has a long history of celebrating and advancing IDEA through our tailored programs, services, policies, initiatives and task forces with contributions and leadership from teams across the organization. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible.&nbsp;We believe it’s critical that our services empower everyone who interacts with us to bring their authentic selves to an environment of mutual respect.&nbsp;An open and diverse community can foster the inclusion and amplification of voices that have been, and continue to be, underrepresented. &nbsp;As such, we welcome applicants from equity-deserving communities (e.g.&nbsp;<a href="#_msocom_4">[ST4]</a>&nbsp;Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast. &nbsp;To learn more about how we are committed to advancing IDEA, you can explore&nbsp;<a href="https://kidshelpphone.ca/get-involved/about-us/idea-strategy-action-plan/" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a>.&nbsp;AccommodationsKHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.Candidate verificationThe successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check. &nbsp;PrivacyKHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time.&nbsp;To learn more, you can explore KHP’s&nbsp;<a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a>&nbsp;or contact us using our&nbsp;<a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>.&nbsp;Message to agenciesKHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

31 Counsellor / Therapist / Mediation Jobs in Canada