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The Organization&nbsp;We value and celebrate diversity:&nbsp;We are committed to a selection process and work environment that is inclusive and barrier free. We encourage applications from all backgrounds and communities and are committed to having a team made up of people with diverse skills, experiences, and abilities. We actively encourage BIPOC and LGBTQ+ applicants to apply and we value the positive impact that diversity has on our teams. We are committed to equity, diversity, and social inclusion within our workforce and in all opportunities provided at StepStones. Accommodations will be provided in accordance with the Ontario Human Rights Code.StepStones for Youth (<a href="http://www.stepstonesforyouth.com/" target="_blank">www.stepstonesforyouth.com</a>) is an innovative and dynamic charitable organization in Toronto dedicated to providing intervention and sustainable support for children and youth. Many of these youth are exiting the foster care and group home system or are currently living in foster homes and shelters.Our goal is to create positive and meaningful connections; increase school engagement, high school graduation, and post-secondary enrolment; and increase stable housing, improved mental and physical health, and strong support networks. StepStones adheres to a “whatever it takes” approach to servicing youth and we go above and beyond to support their needs.Why Work With Us:<ul><li>Comprehensive Benefit Package: includes 3K to paramedical services, and Short Term and Long-Term Disability including Employee Assistance Program (EAP) &amp; Grief counselling available free of charge (in addition to benefits) for work related incidents&nbsp; </li><li>Time-Off: 17 days vacation with a 1-day vacation increase per year worked, up to 35 day’s vacation </li><li>Leave:&nbsp;8&nbsp;sick days, 3 personal days, 1.5 medical appointment days, bereavement allowance </li><li>Professional Development:&nbsp;Training allowance of $700 per year </li><li>Reimbursements:&nbsp;Mileage&nbsp;provided at a competitive rate&nbsp;and all staff are given a petty cash budget</li><li>Tools you need to succeed: All staff receive a MacBook, Headphones and access to our mobile friendly CRM system</li><li>Extended Break: 1.5 lunch break healthy living program when you exercise for 30 minutes during lunch</li></ul>The OpportunityStepStones for Youth is currently seeking a Youth Case Manager for our Connections Coordinator role within the Building Connections Program. This initiative is grounded in the belief that strong, supportive relationships are essential to creating long-term stability and improving outcomes for children and youth from the child welfare system. Our goal is to shift the primary supportive role from professional workers to trusted, non-professional community members by equipping them with the necessary training and guidance. This is a meaningful opportunity to positively impact some of the most vulnerable youth in our society.Key Responsibilities:<ul><li>Support youth aged 10–25 who are connected to the child protection/welfare system and currently living in foster care or group homes.</li><li>Engage youth in identifying and developing their own circles of support.</li><li>Conduct thorough assessment to uncover and strengthen potential support networks, including extended family, culturally relevant groups, and community connections.</li><li>Provide effective case management services tailored to each youth’s unique situation.</li><li>Collaborate with community organizations throughout the Greater Toronto and Hamilton Area (GTHA).</li><li>Build and maintain relationships with youth and their existing or emerging support systems.</li><li>Respond to crisis situations with appropriate intervention and develop safety plans. </li><li>Maintain positive working relationships with foster and group home providers, caregivers, and CAS workers. </li><li>Deliver services through an anti-oppression framework, recognizing and addressing anti-Black and Indigenous racism, poverty, LGBTQ+ inclusion, and diversity.</li></ul>Other duties as assignedNote: This role is primarily community-based, with some work at our Toronto office.What we’re looking for:<ul><li>Degree in social work (or related field) from an accredited University/college and a minimum of five years’ successful experience in directly related field; or equivalent education and experience</li><li>Access to a vehicle and a valid full G Class Ontario Driver’s License with appropriate insurance is required.</li><li>Extensive experience working in trauma-centered facilities and experience with the effects of trauma on behaviours.</li><li>Experience in child protection preferred.</li><li>Experience in working with diverse cultures and communities. A thorough understanding of anti-oppression, anti-Black and Indigenous racism values and principles and an appreciation of and ability to work with diverse communities.</li><li>Working knowledge of the fundamentals of Kinship, Foster Care, Forever Families and Adoption;</li><li>Solid knowledge of services and resources available for youth in Ontario;</li><li>Experienced motivational interviewer with the ability to create a comfortable interview environment;</li><li>Sound knowledge of the child welfare system and the principal issues affecting the youth in this system;</li><li>Highly effective written and oral communication skills, problem solving, advocacy and assessment skills;</li><li>Effective interpersonal skills including the ability to work cooperatively and collaboratively with internal and external resources and community partnership;</li><li>Ability to manage crisis, conflict and adverse situations with staff, youth and families;</li><li>Strong computer/Internet skills and knowledge of case management systems, reporting procedures and responsibilities and the ability to work within those systems;</li><li>Strong communication, organizational, and time management skills; accountability, reliability, and punctuality; and the ability to work effectively and independently under the pressure of tight timelines, competing priorities and emergent issues..</li></ul>Equal opportunity&nbsp;StepStones values the unique skills and experiences each individual has to offer and we are committed to creating an inclusive and accessible organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation to participate fully in our recruitment processes, please let us know when we contact you.StepStones is an equal opportunity employer seeking to live its values in all we do. We are committed to taking proactive steps to provide and create opportunities for historically marginalized groups. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We strongly encourage qualified candidates from Indigenous, Black, and other racialized persons, 2SLGBTQI+ people, individuals with disabilities, and other members of marginalized communities to consider working with and for StepStones. We recognize that structural barriers shape experiences and job qualifications, and therefore we seek to use employment equity to evaluate candidates who meet the required qualifications.&nbsp;We thank all applicants for their interest in this position; however, only those applicants will be selected for an interview will be contacted. No phone calls or in person submissions please.

StepStones for Youth

Youth Case Manager - Connections Coordinator

Competition #2025-458-CPManager, Workforce Development (Trades) (2025-458-CP)Employment Type:Permanent Full-Time, Non-Bargaining Unit&nbsp;Work Hours:35 hours/week (M-F 9am-5pm)Work Setting:Onsite – Limited opportunities to work remotelySalary:$70,000 - $75,000Application Deadline:October 20, 2025 by 11:59 pmProgram Overview – Workforce Development, Community ProgramsThe Manager, Workforce Development (Trades), ensures service delivery excellence and target achievement across a dynamic portfolio of projects involving skills development and employment initiatives in the trades. Current projects include a Construction Project Management Bridging Program for Internationally Trained Individuals; a Building Code Official Ontario Bridging program; Construction Union Pathway Program; a Plumbing Pre-Apprenticeship Program as well as a CNC/Precision Machining program for women. Many programs are in collaboration with George Brown College.&nbsp; The manager will also be a driving force in business development, employer engagement and partner development.&nbsp;The Manager directly leads a team of front-line service delivery staff. The Manager continuously improves service delivery and ensures an efficient approach to leveraging functional skill sets.&nbsp; The Manager collaborates effectively with functional leads (e.g. training and mentorship) and other project/program leads (e.g. Employment Services, WoodGreen Foundation) as well as employer and community partners to achieve organization objectives and best meet client needs.The Manager demonstrates strong leadership, respect, and a collaborative approach that encourages a positive and productive environment for team members to thrive.&nbsp;&nbsp;&nbsp;What You Will Do<ul><li>Ensures the successful management and delivery of multiple projects to meet all objectives and targets.</li><li>Leads project teams and delivers specific project outcomes. Prepares workplans, supervise front-line staff, coordinates resources, implements project activities, fulfils data and documentation requirements, resolves issues, evaluates and improves performance, etc.</li><li>Sources and allocates resources needed to deliver projects successfully including staff and volunteers, materials and supplies, equipment and tools, purchases of services from vendors and contributions from employers and community partners.</li><li>Collaborates with internal and external stakeholders to achieve excellence in employer engagement. Contributes to development of a common employer engagement model. Coordinates with the WoodGreen Foundation, Employment Services and other teams that must effectively manage employer relationships to optimize the employer experience and positive client outcomes.</li><li>Builds and manages strong, healthy and productive relationships with vendors and partners involved in Workforce Development projects.</li><li>Collaborates with functional area leaders (e.g. training and assessments, mentorship, volunteer management, marketing, research/evaluation, etc.) to obtain resources, strategize/plan projects, create a positive and smoothly run work environment for staff, develop and innovate best practices, etc.</li><li>Contributes to funding applications as requested by Senior Manager, with activities such as project/service ideation, establishing objectives, developing strategies and plans, designing new programs, creating budgets and preparing written submissions. </li><li>Develops and implements marketing and communication plans for projects under their leadership.</li><li>Provides coaching, training, and support to direct reports to address individual performance success and career growth within WoodGreen.</li><li>Ensures annual performance reviews are completed for both direct and indirect reports in a manner that recognizes each individual’s strengths and areas for development. Creates individualized learning and development plans to grow internal talent.</li><li>Responsible for staffing of assigned programs including recommending staffing model, recruiting, recommending candidate for hire, and working with the supervisor team to orient and train new employees.</li><li>Identifies, coordinates and facilitates staff training opportunities to ensure that staff have skills to meet the current and future expectations of their role.</li><li>Creates a work environment that embraces innovation and excellence amongst staff.</li><li>Fosters a collaborative and cooperative team environment within program and unit and across the agency.</li><li>Represents the Unit on internal or external committees as directed by the Senior Manager.</li><li>Ensures the anti-racism objectives and community development principles of the organization are achieved within the programs</li><li>Performs other related duties as required from time to time.</li></ul>What You Bring to the Team<ul><li>Bachelor Degree in relevant discipline (preferred).</li><li>Minimum 2 years’ supervisory, preferably within a unionized/community services sector.</li><li>Proven ability to manage multiple projects, ideally in a client-focused, service delivery environment, with attainment of target outcomes.</li><li>Experienced leading a team with varying roles, skills and experience.&nbsp; </li><li>Demonstrated ability to implement policies, procedures and business systems to meet operational outcomes.</li><li>Knowledge and experience working in the trades, trades-related programming or other exposures/knowledge of trades.</li></ul>What Will Set You Apart<ul><li>Established relationships with various business sectors and partnership relationships with employers in the trades a strong plus.</li><li>Strong communication and interpersonal skills with a track record of effectively managing and mediating conflict.</li><li>Demonstrated ability to work collaboratively with community partners and stakeholders.</li><li>Demonstrated problem-solving, analytical, and decision making skills.</li><li>Experience with data management, with the ability to monitor data quality, analyze data through reporting, and interpret the result to inform program development recommendations.</li><li>A solid understanding of trends, issues and services within the career and employment sector, with knowledge of strategies to integrate vulnerable population in the labour market.</li><li>Able to manage and engage staff in an outcome-based environment.</li><li>Able to work as part of integrated management team in which you are responsible for both team and personal results.</li><li>Demonstrated ability to support a culturally diverse staff team.</li><li>Capable of overseeing services to a vulnerable and traditionally marginalized populations.</li></ul>

WoodGreen Community Services

Manager, Workforce Development (Trades) (2025-458-CP)

Job Title: Drug Treatment Court (DTC) CounsellorLocation: Ottawa, Ontario, CanadaReports To: Program ManagerJob Status: Two (2) Full-Time Permanent Positions (37.5 hours per week); male sex designatedStarting Rate of Pay:&nbsp;$28.91/hourWe are currently receiving applications for two (2) Full Time Permanent Drug Treatment Court Counsellors (one of the positions is bilingual). Due to the program requirements related to urine drug testing, the positions are male sex designated.Drug Treatment Court (DTC) is a substance use intervention model that combines substance use treatment with the judicial supervision of a “problem-solving” court, as an alternative to incarceration for individuals who face charges as a result of non-violent criminal activities related to their substance use. These special courts take a comprehensive approach intended to address recidivism and substance use related crimes through judicial supervision, comprehensive substance use treatment, random and frequent drug testing, incentives and sanctions, clinical case management, and social services support.RESPONSIBILITIESThis position will be situated at Rideauwood offices at 312 Parkdale Avenue, or virtually home-based as per operational requirements, and will require the successful candidate to work in collaboration with community partners at other locations.The counsellor works collaboratively in conjunction with clients as part of a multi-disciplinary team of agency colleagues and/or colleagues from partner agencies to:<ul><li>Provide clinical practice and interventions relating to intake, assessment, education, treatment, consultation, and referral for parent clients who are currently experiencing, or are affected by problems related to substance use;</li><li>Provide individual counselling, group counselling and psychoeducational groups to clients, both in short-term &amp; long-term capacities;</li><li>Work effectively with clients who present with multiple and complex problems, including challenges with substance use, concurrent addiction and mental health issues, trauma including PTSD, legal problems, unemployment and limited income, medical problems, and limitations imposed by restrictions in access to other socio-economic determinants of health;</li><li>Work within Rideauwood’s framework and standards, using both harm reduction and abstinence focused models based on the client’s needs;</li><li>Reviews and evaluates client progress and makes adjustments to treatment plans as required Provides feedback and support to clients;</li><li>Accept and make referrals to outside agencies;</li><li>Take an active role in preparing for and participating in community presentations and meetings;</li><li>Participate in all assigned meetings, staff development and training as required;</li><li>Participate in the training and mentoring of other professionals and students;</li><li>Contribute actively to administrative and teamwork functions;</li><li>Maintain client records and statistics; and,</li><li>Other duties, as required.</li></ul>EDUCATION, TRAINING, AND EXPERIENCE<ul><li>Minimum of a three-year (3) degree in a health or social sciences related discipline from an accredited post-secondary institution; mental health and addictions certification an asset;</li><li>Minimum of three year (3) recent related experience;</li><li>Significant understanding of substance use and mental health issues, concurrent disorders, and evidence-based treatment practices to address them;</li><li>Experience in facilitation or co-facilitation of group programming for adults and/or parents required;</li><li>Experience in working with clients who are experiencing trauma, particularly PTSD, as well as having substance use disorder(s) is essential;</li><li>Thorough knowledge of and proficiency in contemporary assessment and psychosocial counselling techniques, including addiction and mental health issues among youth and in communities and society at large;</li><li>Comprehensive knowledge of and skilled practice in individual, group, and crisis counselling methods, and case management;</li><li>Ability to provide culturally competent service to clients of diverse ethno-racial and cultural backgrounds is essential and experience completing comprehensive mental health assessments as part of an interdisciplinary team;</li><li>Ability to deal effectively with crises, including a threat of self-harm, or harm to others;</li><li>Knowledge of mental health and trauma and how they relate to addictions;</li><li>Knowledge of available programs and services, their interrelationships, and their function in delivering services in the community;</li><li>Knowledge of legislation applicable to performance of job responsibilities;</li><li>Excellent organizational, interpersonal and written communication skills and the ability to work effectively in a fast-paced environment;</li><li>Familiar and proficient with computers, including but not limited to the Microsoft Office suite of tools;</li><li>Registration and/or certification with appropriate professional college or licensing body is desired;</li><li>Ability and willingness to work within regular office hours – with regular evening and occasional weekend hours – totaling 37.5 hours. This schedule may change from time to time, so flexibility is also required;</li><li>Ability to obtain and maintain a satisfactory Criminal Record / Vulnerable Person Check</li><li>Bilingualism in English and French is a preferred asset; and,</li><li>Ability to drive and access to a vehicle during normal working hours.</li></ul>About Rideauwood Addiction &amp; Family ServicesRideauwood Addiction and Family Services is a community-based treatment centre operating in Ottawa for more than 40 years. Dedicated to supporting those impacted by substance use, behavioral addictions and related mental health challenges, the organization serves youth, young adults, adults and families. Rideauwood runs over 15 comprehensive programs that include prevention, education, individual and group treatment. Whether it’s substances, gambling gaming or technology use; and whether individuals want to reduce their use, use in safer ways or eliminate their use, Rideauwood counsellors are here to help. At Rideauwood there is no “right path” to recovery – only the path you choose. <a href="http://www.rideauwood.org" target="_blank">www.rideauwood.org</a>.WAGE PROGRESSION<ul><li>Step 1&nbsp;- $28.91</li><li>Step 2&nbsp;- $29.21</li><li>Step 3&nbsp;- $29.50</li><li>Step 4&nbsp;- $29.80</li><li>Step 5&nbsp;- $30.09</li><li>Step 6&nbsp;- $30.40</li><li>Step 7 - $30.70</li><li>Step 8&nbsp;- $31.02</li><li>Step 9&nbsp;- $31.34</li></ul>If you are interested in this position, please submit a current resume and letter of interest via Indeed answering the following questions:Based on your experience and practice, and given what you know about this position:(1) what motivated you to apply for this position, and(2) what makes you a suitable candidate for this position?Rideauwood values Equity and Diversity and is an equal opportunity employer. If any accommodations are needed for applicants during the selection process, please notify Human Resources.

Rideauwood Addiction & Family Services

Drug Treatment Court (DTC) Counsellor

DepartmentService Operations Support and OptimizationReports toManager Clinical Quality and TrainingJob typeFull-Time, Permanent, Remote &nbsp;working onlyLocationOntario or Quebec BasedPosting period toSunday October 19, 2025 - Due to large volumes of applicationsThe opportunityAre you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being.&nbsp;We’re seeking a &nbsp;full-Time, permanent, remote &nbsp;working only to join the Clinical Operations team to help give more young people’s feelings a place to go. Reporting to the Manager Clinical Quality and Training, the successful candidate will perform a key role in developing and implementing evaluation and measurement processes that enhance the effectiveness of clinical services and supports evidence-based decision making in accordance with the mission, vision values and established protocols of the Company. It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!The responsibilities<ul><li>Responsible for the first-tier reviews of calls, chats and texts, and reports findings to management to help ensure quality of contacts and develop frontline performance</li><li>Identifies staff and management whose practice and documentation requirements do not meet expectations and requirements</li><li>Assists in the review of compliance initiatives, including operations, and supports the improvement of internal controls within the KHP counselling and texting departments</li><li>Understand, interpret, and coordinate quality and performance improvement activities, draft procedures and operational guidelines, perform data collection and reporting, and support compliance with regulatory requirements, best practices, and risk management activities</li><li>Responsible for the identification of risk areas and the interpretation and implementation of contract requirements to ensure compliance with applicable laws and regulations. Report findings, recommend improvements and corrective actions</li><li>Anonymizes client records and counselling and texting transcripts for data reporting as assigned</li><li>Ensures required Quality Assurance data is being collected and reported (review of calls and transcripts, systematic reviews of counselling and texting infrastructure and process flows)</li><li>Provide feedback to the counselling managers regarding probationary and annual staff reviews and status of performance improvement plans when indicated</li><li>Identify and implement (where possible) system and process improvements to enhance frontline training and/or QA work</li><li>Participate in team meetings and lead calibration sessions with peers and across clinical teams</li></ul>&nbsp;The qualifications<ul><li>Post-secondary diploma/degree in healthcare or related field, or demonstrated related abilities through experience and education &nbsp;&nbsp;</li><li>Applied knowledge of brief solution focused therapy and / or single session therapy. &nbsp;&nbsp;</li><li>Non-profit or social services experience preferred &nbsp;&nbsp;</li><li>Knowledge of laws and services directly affecting the lives of children and youth in Canada. &nbsp;&nbsp;</li><li>Possess an acceptable "Vulnerable Person Sector Criminal Reference Check" prior to starting employment. &nbsp;&nbsp;</li><li>Possess a current “Police Reference Check” prior to starting employment. &nbsp;&nbsp;</li><li>Priority will be given to those who are fluently Bilingual, French and English</li><li>Priority will be given to those with 2+ years’ experience in Texting</li></ul>&nbsp;Requirements&nbsp;<ul><li>As this is a remote position, you must have stable internet and telephone lines and a workspace that promotes confidentiality and minimizes distractions. </li><li>Flexibility and willingness to work in a 24/7 environment, including evening and weekend work </li><li>Ability to secure an acceptable “Vulnerable Person Sector Criminal Reference Check” </li><li>Ability to travel to KHP offices as required</li></ul>&nbsp;You’ll already have the following&nbsp;<ul><li>Experience in Counselling and/or Texting, performing at a high level of Quality</li><li>A Strong Performer or higher on a previous Performance Appraisal if internal</li><li>Detail orientated and strong analytical skills &nbsp;&nbsp;</li><li>Interpersonal and communication skills (oral and written) &nbsp; &nbsp;</li><li>Excellent time management skills &nbsp;&nbsp;</li><li>Team player who can work independently &nbsp;&nbsp;</li><li>Proficiency in the Microsoft Office suite of products</li><li>Demonstrated self-reflective practice &nbsp;&nbsp;</li><li>Knowledge of continuous quality improvement &nbsp;&nbsp;</li><li>Ability to adapt to both the ever-changing client and organizational needs &nbsp;&nbsp;</li><li>Demonstrated commitment to best practice and quality improvement &nbsp;&nbsp;</li><li>Commitment to the vision and goals of the organization &nbsp; &nbsp;</li></ul>Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!The application processTo apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.About KHP, Canada’s Unlock The Hope Youth CharityKHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit <a href="https://kidshelpphone.ca/" target="_blank">KidsHelpPhone.ca</a>.&nbsp;Inclusion, Diversity, Equity and Accessibility (IDEA)KHP has a role to play in effecting social change and advancing equity. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible.As such, we always welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast. &nbsp;To learn more about how we are committed to advancing IDEA, you can explore <a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fkidshelpphone.ca%2Fget-involved%2Fabout-us%2Fidea-strategy-action-plan%2F&amp;data=05%7C02%7CAndy.Harris-Cartwright%40kidshelpphone.ca%7C99bfd1541be246c7e13308dd7b8c1691%7C48a1d701d4494421b2c808a3e5adbd7d%7C0%7C0%7C638802563832626032%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2Bg27f%2By1JUS%2Bj16oHgXYeiXLHUpDGEcCONnUrOHPZnU%3D&amp;reserved=0" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a>AccommodationsKHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.&nbsp;Compensation and benefitsSalaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:<ul><li>Hybrid work model</li><li>Comprehensive Employee&nbsp;Benefits Program</li><li>Emergency Travel Assistance</li><li>CAAT Pension Plan</li><li>Wellness programs</li><li>Recognition awards</li><li>Employee and Family Assistance Program (EFAP)</li></ul>Candidate verificationThe successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check. &nbsp;PrivacyKHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s <a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a> or contact us using our <a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>.&nbsp;Message to agenciesKHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Kids Help Phone

Bilingual Quality Evaluation Specialist

Under the direction of the Executive Director (ED), the Program Manager provides strategic day-today leadership to support the growth and functionality of LGBT YouthLine’s programs (peer support HelpLine, outreach, advocacy, etc.). The Manager ensures programs align with and advance YouthLine’s mission, values, and strategic vision.&nbsp;We are seeking a candidate with an MSW or equivalent combination of education and experience, with strong grounding in therapeutic and trauma-informed practices.

Lesbian Gay Bi Trans YouthLine

Programs Manager

Competition #2025-435-CCSupervisor, Seniors’ Supports (2025-435-CC)Employment Type:Permanent Full-Time, Non-Bargaining Unit&nbsp;Work Hours:35 hours/week (M-F 9am-5pm)Work Setting:Hybrid – Opportunity to work remotely after orientation &amp; training periodSalary:$76,000 - $81,000Application Deadline:October 13, 2025 by 11:59 pmProgram Overview – Mental Health &amp; Addictions, Community CareThe Social Work/Full Circle Psychogeriatric teams provide community-based case management, supportive and/or clinical counselling to older persons (55+) with mental health and/or substance use issues, cognitive issues (i.e. dementia), frailty, and other psychogeriatric conditions related to the aging process.The Supervisor role will include bringing expertise in concurrent disorders and harm reduction to the team. This position will be responsible for providing clinical supervision to registered professionals, staff supervision, consultation, training, supporting annual program planning and evaluation, compliance with relevant legislation and organizational policies and representing the Social Work and Full Circle programs within the community, the organization, and external committees and partnership. This position is further responsible for monitoring, evaluating, and ensuring that the programs and funder outcomes are met.&nbsp;&nbsp;What You Will Do<ul><li>Provide clinical supervision and consultation support to Social Work and Full Circle staff.</li><li>Support program manager with recruitment, interviewing and retention of staff.</li><li>Develop and/or update program manuals and materials to ensure compliance with organizational, funder-specific, and accreditation standards and requirements.</li><li>Update and maintain Social Work and Full Circle Sharepoint folders with relevant resources and tools for the team</li><li>Oversee compliance with documentation standards and provide training to staff on client documentation</li><li>Provide/organize orientation and training for new Social Work and Full Circle staff.</li><li>Provide/organize supervision for practicum students in the Social Work and Full Circle programs.</li><li>Maintain regular contact with relief/casual staff, providing supervision support and clinical consultation.</li><li>Be familiar with the policies and procedures and the site-specific emergency procedures</li><li>Provide timely crisis intervention support to staff and/or practicum students</li><li>Monitor staff performance targets and data quality by regularly reviewing documentation in client management systems and consulting with staff and program manager</li><li>Support manager with preparing statistical reports, program reports and submissions.</li><li>In collaboration with program manager, supervise and manage any performance issues.</li><li>Maintain healthy team dynamics through team building activities, overseeing coverage arrangements for vacations/leaves, caseload review and other supportive interventions</li><li>Coordinate Albany Clinic drop-in and other community drop- ins as assigned</li><li>Participate in ongoing training and education to maintain and enhance skills in this role</li><li>Participate in regular supervisory sessions and annual performance appraisals with the program manager</li><li>Oversee waitlist management ensuring seamless assignment of client referrals</li><li>Lead team meetings when needed.</li><li>Participate in unit management meetings for the purpose of ensuring coordinated and integrative programming and resource sharing</li><li>Represent the unit in internal/external committees/conferences/collaborations as directed by program manager.</li><li>In collaboration with program manager, ensure that the equity objectives and community development policies of the organization are achieved within the programs.</li></ul>What You Bring to the Team<ul><li>Masters of Social Work (M.S.W.) or graduate degree in a relevant field. </li><li>Registered Social Worker (R.S.W.) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and/or Member in good standing with a Professional College in Ontario.</li><li>5+ years related experience in mental health, addictions, geriatrics and/or social work. Demonstrated experience working with older adults and seniors with mental health (including dementia) and/or substance use issues, chronic health issues, cognitive impairment, and responsive behaviours is required.</li><li>Minimum 3 years progressive leadership experience preferably in the Community sector and unionized environment.</li></ul>What Will Set You Apart<ul><li>Personal knowledge and lived experience of issues that affect communities and populations served by WoodGreen is a strong asset.</li><li>Experience and expertise to support older adult and seniors including individuals who have significant mental health and/or addiction issues, history of trauma, violence/abuse, dementia, cognitive impairments, responsive behaviours, chronic physical health issues, etc.</li><li>Strong ability in case management, system navigation, service planning, implementation, and coordination, therapeutic or supportive counselling.</li><li>Experience working effectively in a multi-disciplinary team or as a team member in collaboration with other community professionals. </li><li>Proven working knowledge of theories of addiction, evidence-based treatment models and best practice approaches.</li><li>Knowledge of and experience with a brief therapy modality, such as Narrative, Solution-Focused, Cognitive-Behavioural Therapy), etc.</li><li>Knowledge of issues affecting older adults/geriatric populations, mental health, addictions, health sector, and community resources, policies, legislation, programs, and other issues related to scope of practice and social determinant of health.</li><li>Solid understanding of the intersectionality of systemic barriers and social determinants of health, including racism, discrimination, and oppression.</li><li>Demonstrated experience in group facilitation (therapeutic and psycho-social).</li><li>Strong assessment, clinical and intervention skills.</li><li>Effective oral, written communication skills and documentation skills.</li><li>Effective interpersonal, crisis management, time management and organizational skills.</li><li>Proven ability to apply and practice Anti-Oppression, Anti-Racism, Trauma-Informed and Harm Reduction principles, and strategies.</li><li>Applied computer skills (MS word, excel, sharepoint, google docs) and ability to use client information systems.</li><li>Ability to communicate in a second language (Greek, Spanish, Bengali, Urdu, Tamil, Farsi, Tagalog, Arabic, Mandarin, or Cantonese) is a strong asset.</li></ul>

Supervisor, Seniors' Supports (2025-435-CC)

Responsive, compassionate services for children, youth, and families to build&nbsp;&nbsp;better and more hopeful futures.&nbsp;&nbsp;Job Posting # 25-19&nbsp;&nbsp;BSW/MSW Counsellor (1.0 FTE)&nbsp;About Keystone:&nbsp;Keystone Child, Youth &amp; Family Services is a dynamic, not-for-profit organization and the designated Lead Agency for Children’s Mental Health in Grey and Bruce Counties. Since 1974, we have been dedicated to supporting children, youth, and families by delivering compassionate, responsive mental health services.&nbsp;At Keystone, we provide a full continuum of services, including counseling, prevention and well-being programs, short-term live-in treatment, crisis stabilization, youth justice services, and special needs programming. Our focus on coordinated access ensures that every child and youth aged 0-17 receives tailored, multi-disciplinary care to meet their unique needs.&nbsp;Purpose of the Role:&nbsp;&nbsp;The BSW or MSW (or an equivalent degree) Counsellor must develop and implement treatment plans based on a comprehensive assessment process and provide therapeutic clinical mental health services to children, youth (ages birth to 18), and their families.&nbsp;Successful candidates will value partnerships, innovation, and creativity, and have a strong willingness to collaborate within a team.&nbsp; Counsellors will also be expected to work evenings and weekends as required.&nbsp;General Accountability:&nbsp;The Counsellor provides a wide range of services including screening, assessment, therapy/counselling, casework, group work, advocacy, consultation, education, and/or community organizing to individuals and families within Grey and Bruce counties.&nbsp; Services are delivered in alignment with the philosophy, frameworks of Keystone Child, Youth &amp; Family Services.&nbsp;Key Responsibilities:&nbsp;Screening, Assessment/Problem Identification&nbsp;<ul><li>Screen perspective clients to determine the appropriateness for services and urgency of their needs.&nbsp;</li><li>Collect information about the client’s past and current functioning.&nbsp;</li><li>Make direct observations to inform assessments.&nbsp;</li><li>Integrate gathered facts and observations to develop a working hypothesis that identifies client needs, guiding the appropriate management and intervention (treatment).&nbsp;</li></ul>Treatment&nbsp;<ul><li>Develop a treatment plan once a working hypothesis about the client has been established.&nbsp;</li><li>Treatment plans will be goal-oriented and based on well-established theories of biological, psychological, and social development.&nbsp;</li><li>Treatment may involve individual, group, family therapy, or psycho-educational workshops utilizing evidence-based therapies. Treatment durations will vary according to the needs of the client.&nbsp;</li></ul>Community Consultation and Education&nbsp;<ul><li>Provide consultation and educational services, which may be case, program, or educational-centered.&nbsp;</li><li>Case Management and Clinical Recordings&nbsp;</li><li>Complete clinical documentation in accordance with Keystone’s Clinical Records Policy.&nbsp;</li><li>Be responsible for case management, which includes community case consultations, service coordination, and access to both internal Keystone services and external community resources.&nbsp;</li><li>Handle other case management duties as needed, depending on each case.&nbsp; &nbsp;</li></ul>Supervision:&nbsp;<ul><li>The supervision process will include elements of feedback, accountability, evaluation and training. Meetings occur at least monthly and more frequently as needed. Performance reviews and coaching&nbsp;</li><li>The staff are expected to be prepared for these meetings and be an active participant in the process.&nbsp;</li></ul>Other Duties:&nbsp;The staff will be expected on occasion to become involved in activities not otherwise included in this job description. These activities include:&nbsp;<ul><li>Agency Committee membership&nbsp;</li><li>Staff meetings&nbsp;</li><li>Professional development&nbsp;</li><li>Travel to offsite meetings and training events&nbsp;</li></ul>Qualifications: &nbsp;<ul><li>Master’s degree in social work (MSW) or /Bachelor’s in social work (BSW), or an equivalent degree.&nbsp;</li><li>Licensing Requirement&nbsp;</li><li>College registration with OCSWSSW or CPRO required.&nbsp;</li><li>Clinical experience working with high-risk children, youth and their families in a voluntary setting required.&nbsp;&nbsp;</li><li>Highly developed psychosocial assessment skills&nbsp;</li><li>Proficiency with computer applications.&nbsp;</li><li>Current criminal vulnerable sectors check&nbsp;</li><li>Valid driver’s license and reliable transportation, with valid automobile insurance that covers a minimum of $2,000,000.00 liability for travel between locations.&nbsp;</li></ul>Personal Attributes:&nbsp;&nbsp;<ul><li>Proven excellent written and verbal communication.&nbsp;</li><li>Strong interpersonal skills with the ability to work collaboratively within a multidisciplinary team.&nbsp;</li><li>Demonstrated problem-solving and consultation skills.&nbsp;</li><li>Maintains confidentiality and adheres to privacy legislation and professional standards&nbsp;</li><li>Demonstrates initiative, adaptability, and sound problem-solving in dynamic environments&nbsp;</li><li>Committed to continuous learning and professional development&nbsp;</li><li>Reliable, trustworthy, and positive in approach, with perseverance in supporting children, youth, and families&nbsp;</li><li>Demonstrate and carry out their duties within the Framework, Philosophy and Values of Keystone Child, Youth and Family Services.&nbsp;</li><li>Committed to equity, inclusion, and culturally responsive care.&nbsp;</li><li>Ability to work flexible hours, including evenings and weekends&nbsp;</li></ul>Additional Information:&nbsp;&nbsp;Location: Home Base Owen Sound with flexibility to travel as needed&nbsp;, hybrid scheduleHours of Work: 35 hours per week.&nbsp; Flexible hours, including evenings and weekends&nbsp;&nbsp;Salary Range: between $34.59 and $46.02 per hour.&nbsp;Apply in writing: Cover Letter and Resume with Job ID Number and Title in the Subject Line <a href="mailto:KeyHR@keystonebrucegrey.com" target="_blank">KeyHR@keystonebrucegrey.com</a>&nbsp;

Keystone Child, Youth and Family Services

BSW/MSW Counsellor (Hybrid)

Davenport-Perth Neighbourhood Centre and Community Health Centre (DPNCHC) is a multi- service organization that provides various health and community programs and services for a diverse community. We are seeking a counsellor/therapist to provide both one-to-one counselling and group programming to youth and adults. We are expanding our services to deepen our work with the Mid-West Toronto Ontario Health Team (MWT-OHT) and the Primary Care Network. This staff will be assigned to a MWT-OH Interprofessional Primary Care Team (IPCT) and will practice at a community location. This role will accept referrals from community-based physicians in the Family Practice Network (MWT-FPN). We recognize the importance of ally ship and the critical role allies play in affecting change. We encourage all qualified candidates to apply including individuals from diverse backgrounds related to culture, race, language, religion, class and gender/sexual orientation. The successful candidate will be expected to work one evening a week, some weekends, and work independently and as part of a team.&nbsp;Responsibilities:<ul><li>Provides psychosocial assessment and counseling services to individuals and family members with mental health concerns,</li><li>Ensures comprehensive treatment for clients by providing consultation on psychosocial issues to appropriate providers involved in the client’s care,</li><li>Act as a client advocate on individual and systemic issues, âª Provides referrals and system navigation,&nbsp;</li><li>Provides group counselling and workshops for clients in collaboration with other staff and/or partner agencies,&nbsp;</li><li>Attends DPNCHC and community programs to conduct outreach, provide support and workshops,&nbsp;</li><li>Contribute to the ongoing evaluation, development and implementation of therapeutic programs at DPNCHC and related MWT-OHT IPCT initiatives.</li></ul>Qualifications:<ul><li>Graduate degree in relevant discipline from a recognized university,&nbsp;</li><li>Registration with the College of Social Workers or College of Registered Psychotherapists,&nbsp;</li><li>A minimum of three years experience in counseling/therapy, preferably in a community health setting,&nbsp;</li><li>Experience working with clients with mental health and addictions issues,&nbsp;</li><li>Knowledge of community-based health services including the special needs of priority populations (e.g. newcomers, low income, people with addictions, post psychiatric, abuse survivors, etc.),</li><li>Experience in program development, implementation, monitoring and evaluation,&nbsp;</li><li>Caseload management skills,&nbsp;</li><li>Excellent written and verbal communication skills,&nbsp;</li><li>Experience working with client groups from diverse cultural backgrounds and needs,&nbsp;</li><li>Interest in exploring innovative and collaborative service delivery approaches including</li><li>working in a newly formed inter-disciplinary team and supporting new referral pathways,&nbsp;</li><li>&nbsp;Additional language skills are an asset.</li></ul>Salary range: $66,290 - $78,184 per annum, plus Extended Health Benefits and Healthcare of Ontario Pension Plan (HOOPP). This position is part of the bargaining unit.&nbsp;Submit cover letter &amp; resume to: Posting 2025-20 to <a href="mailto:hire@dpnchc.ca" target="_blank">hire@dpnchc.ca</a> or mail to 1900 Davenport Rd, Toronto, ON. M6N 1B7.&nbsp;Due Date: &nbsp;5pm, October 10, 2025.Davenport-Perth Neighbourhood and Community Health Centre encourages applications from Black candidates, as well as individuals from diverse backgrounds including culture, race, language, religion, class and gender/sexual orientation. Reasonable accommodation or any other special needs will be provided in all parts of the hiring process. If you require any accommodation, please advise Human Resources. As a condition of employment all new hires must show proof of COVID-19 vaccination (2 doses) with vaccines approved by Health Canada, unless they have an exemption from vaccination under the Human Rights Code. Also required to undertake a Vulnerable Sector Screening with Police Services. Only applicants selected for interviews will be contacted. No phone calls please. DPNCHC is a perfume free environment .

Davenport-Perth Neighbourhood and Community Health Centre

Counsellor/Therapist

Psychotherapist, Service Coordinator (ReachOUT)LOCATION: Toronto, ON&nbsp;POSITION TYPE: Full-Time Regular (37.5 hours/week)POSTING CLOSING DATE: October 24, 2025Lumenus Community Services is committed to diversity, equity and inclusion. &nbsp;We value a recruitment and selection process that is inclusive and barrier-free and we encourage applications from all individuals including, but not limited to, all cultures, religions, racialized communities, abilities, sexual orientations, and gender identities and expressions. &nbsp;Lumenus is currently filling a full-time permanent position in our ReachOUT Program.Community Counselling Services:&nbsp;The positions have a focus on providing Psychotherapy/ Service Coordination/ Group work to children, youth &nbsp;and &nbsp;their &nbsp; families &nbsp;who &nbsp;have &nbsp; mental &nbsp;health &nbsp;concerns &nbsp; and/or &nbsp; a dual diagnosis (mental health and developmental disability).Lumenus Community Services is currently seeking a full-time, skilled and experienced BIPOC Psychotherapist, Service Coordinator for 2SLGBTQ+ on our ReachOUT team that support a diverse group of youth with diverse identities and intersectionality.&nbsp; We work out of various locations throughout the city.&nbsp;The main purpose of this position is to provide therapeutic supports to 2SLGBTQ+ youth in the community. This position addresses a range of mental health issues, including emotional, behavioral and/or psychiatric symptoms that may be impacting one’s functioning at home, school, socially or in the community, as well as situational challenges including family conflict, bullying, trauma, substance use, struggles with psychiatric diagnoses, etc. Intervention strategies are determined following a thorough intake and assessment. This position provides ongoing counselling in the community as well in our office space. This position works exclusively with 2SLGBTQ+ youth and/or their families with direct referrals from the 2SLGBTQ+ Provincial Youth Outreach Worker (YOW), staff at The Studio, School, Hospitals and other partners within the community.&nbsp; Client are also able to self-refer. &nbsp;This position will also act as a bridge to Lumenus services and will help connect to other services that may help out youth in their wellness journey.KEY RESPONSIBILITIES:<ul><li>Work within a multidisciplinary framework and treatment team approach to provide developmentally appropriate treatment services to children, youth and young adults from 12 to 17yrs old.</li><li>Provide direct clinical service to clients while ensuring all services are based on holistic practice and an integration of family focus, wellness, attachment theory and trauma-informed principles.</li><li>Provide psychoeducation as needed related to the unique needs of the 2SLGBTQ+ population and therapeutic techniques as needed.</li><li>Establish therapeutic and trusting relationships with clients, as well as collaborative relationships with service providers.</li><li>Provide immediate support to clients in crisis including risk mitigation, safety planning and connections to crisis services. Document and review any risk factors that may be impacting the client.</li><li>Refer clients for other assessments and connect to additional services as required.</li><li>Participate in the development and implementation of assessments, goals and treatment plans for assigned clients and liaise with families, in coordination with the Service Team, as required.</li><li>Participate in treatment planning, Service Reviews / Plans of Care, program planning and evaluation meetings and ensure communication of all pertinent client and program related information and events to the Service Team.</li></ul>QUALIFICATIONS/EXPERIENCE:&nbsp;<ul><li>Master’s level education in a relevant clinical field.</li><li>Registered member in good standing with a regulatory body (e.g. OCSWSSW, CRPO Qualifying).</li><li>Lived experience or exceptional knowledge/familiarity of 2SLGBTQ+ a very strong asset.</li><li>2SLGBTQ+ affirming, trauma-informed, sex positive, harm reduction approach to counselling.</li><li>Must self-identify as Black/Indigenous person from a racialized community and/or have a strong understanding of barriers impacting marginalized communities in Toronto.&nbsp;&nbsp;</li><li>Understanding of gender-affirming health care with trans and non-binary folks</li><li>Experience working with youth struggling with depression, anxiety, strained social relationships eating disorders, self-injurious behavior, trauma, psychiatric diagnoses, difficult family dynamics, learning disabilities etc.</li><li>2 years of related professional experience or, a combination of education and experience that will meet the needs of the position.</li><li>Experience with/lived experience of oppression, racism, homophobia, transphobia and/or ableism and/or personal connection to queer or trans communities of color, including newcomer and disability communities.</li><li>Experience working with youth who have intersecting identities and identify on the gender diversity and/or sexual diversity spectrum.</li><li>Certification in First Aid and Crisis Prevention &amp; Intervention (CPI) an asset.</li></ul>SKILLS/KNOWLEDGE:<ul><li>Extensive knowledge of and ability to collaborate and liaison with 2SLBGTQ organizations.</li><li>Proven knowledge and understanding of outreach strategies.</li><li>Thorough knowledge of the principle techniques and methods of individual/family therapy and treatment techniques with ability to apply them as needed</li><li>Proven group facilitation skills, preferably utilizing Evidence Based Practices</li><li>Proven assessment and advocacy skills</li><li>Suicide risk assessment and intervention skills</li><li>Ability to develop collaborative working relationships with other staff ability to connect and build rapport with adolescents</li><li>Ability to work with and integrate knowledge from other professional staff, i.e. psychologists, psychiatrists, into the overall treatment plan</li><li>Ability to formulate psychosocial assessments; knowledge of diagnostic and treatment procedures utilized by related disciplines</li><li>Sound knowledge and understanding of child and adolescent development</li><li>Knowledge of community and agency programs that are 2SLGBTQ+ inclusive including transitional age youth and adult services</li><li>Knowledge and sensitivity to the life experiences and needs of the 2SLGBTQ+ youth community.</li><li>Previous experience in community development an asset.</li><li>Knowledge and skill in delivering group programs and workshops.</li><li>Experience in youth engagement and harm reduction practices.</li><li>Demonstrated sound judgement related to the development of collaborative approaches working with youth and their families; including high risk circumstances and safety planning</li><li>Ability to demonstrate and work through a lens of sensitivity to diversity related to race, religion, culture, cognitive functioning, poverty, sexual orientation and gender identity, etc.</li><li>Ability to identify clinical learning needs and seek consultation and support through supervision</li><li>Advanced communication &amp; interpersonal skills; ability to work in a multi-disciplinary environment, exercising professional judgement in conflictual and stressful situations</li><li>Well-developed writing skills with a strong record in completing documentation properly and in a timely manner</li><li>Excellent organizational and administrative skills.</li></ul>ADDITIONAL REQUIREMENTS:Satisfactory clearance under the Vulnerable Sector Screening process;<ul><li>Flexibility and ability to travel to work in different office locations, schools, home, community as needed;</li><li>Ability to work a flexible schedule, including some evenings;.</li></ul>TO APPLY: Interested applicants are invited to submit their cover letter and resume and fill out the application form before October 24, 2025.&nbsp;We ask applicants to make any accommodation requests for the interview or selection process known in advance by contacting Human Resources. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.<a href="https://lumenus.hiringplatform.ca/220970-psychotherapist-service-coordinator-reachout/987941/en" target="_blank">Apply Now</a>

Lumenus Community Services

Psychotherapist, Service Coordinator (ReachOut)

Location: 655 Bloor St WestHours: 35 hrs per wk.&nbsp;Range: $85,624-$103,465&nbsp;Position: Non-UnionClassification: Permanent Full-TimeNative Child and Family Services of Toronto, (NCFST) strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centered, family focused, and community driven.At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.Why You’ll Love It At Native Child<ul><li>Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.</li><li>Access to Employee and Family Assistance Program.</li><li>A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.</li><li>Learning and Development opportunities to fuel your professional growth.</li><li>Maternity leave top-up</li><li>Generous Paid Vacation and Days-off</li><li>A Culturally rounded environment celebrating our roots</li></ul>Ready to make an impact:Position Summary:The Supervisor of the Native Youth Resource Centre (NYRC) is responsible for the day-to-day coordination and integration of NYRC and its outreach services. Reporting to the Manager of Youth Services, this role provides leadership in community development, stakeholder engagement, and culturally grounded service delivery.As the site supervisor, this position oversees the NYRC facility, ensuring it operates as a safe, welcoming, and culturally affirming space for Indigenous youth. The Supervisor supports a multi-disciplinary team working both on-site, off-site and in mobile programs, fostering collaboration across roles and disciplines to ensure holistic, integrated service delivery.&nbsp;Key Responsibilities:<ol><li>Staff Supervision:&nbsp;Provide direct supervision to youth program staff, including recruitment, onboarding, setting work priorities, assigning duties, training, performance management, and conducting annual reviews.</li><li>Program Coordination:&nbsp;Oversee the daily operations of the NYRC drop-in program and facility, ensuring a safe, welcoming, and culturally affirming environment.</li><li>Site Supervision &amp; Facility Oversight:&nbsp;Act as the primary site supervisor for the NYRC, responsible for the overall management of the physical space, including safety protocols, building maintenance coordination, and ensuring the site supports effective service delivery and cultural practices.</li><li>Multi-Disciplinary Team Leadership:&nbsp;Support and coordinate a multi-disciplinary team -including youth workers, outreach staff, cultural facilitators, and other service providers -ensuring collaboration and integration across roles to meet the diverse needs of Indigenous youth.</li><li>Team Development:&nbsp;Foster a strong team culture through relationship-building, circle processes, and clear, consistent communication.</li><li>Outreach Expansion:&nbsp;Lead the continued development of outreach programming for homeless and precariously housed youth, including those in encampments. Ensure programming is grounded in Indigenous culture and worldviews and aligns with internal standards and funder guidelines.</li><li>Cultural Integrity:&nbsp;Ensure staff and programs reflect and support the distinct cultural needs of Indigenous youth, including participation in ceremony, land-based practices, and relationships with Elders and Traditional Knowledge Carriers.</li><li>Internal Collaboration:&nbsp;Work in partnership with other departments, programs, and NCFST leadership to ensure seamless and coordinated service delivery.</li><li>Crisis Support:&nbsp;Provide conflict resolution and crisis intervention as needed, ensuring staff and youth safety and well-being.</li><li>External Partnerships: Collaborate with external stakeholders in the development, implementation, and evaluation of youth programs.</li><li>Documentation &amp; Reporting:&nbsp;Maintain accurate and timely records and prepare written reports as required.</li><li>Program Evaluation:&nbsp;Support data collection and analysis to assess program effectiveness and inform continuous improvement.</li><li>Budget Oversight:&nbsp;Manage program budgets and expenditures in alignment with organizational policies and funding requirements.</li><li>Other Duties:&nbsp;Perform other related duties as assigned to support the success of the NYRC and youth programming.</li></ol>Minimum Qualifications and Skills:<ul><li>Lived experience as an Indigenous person and/or with Indigenous communities</li><li>Post-secondary education in Social Work, Child and Youth Care, Indigenous Studies, or a related field. A combination of education and relevant experience will be considered. </li><li>Minimum 3–5 years of experience in youth services, with at least 2 years in a supervisory or leadership role. </li><li>Demonstrated experience leading multi-disciplinary teams, including coordinating diverse roles such as youth workers, outreach staff, cultural facilitators, and clinical supports. </li><li>Strong understanding of Indigenous cultures, worldviews, and healing practices from Turtle Island, with experience integrating cultural knowledge into service delivery. </li><li>Proven ability to foster team development through relational leadership, circle processes, and trauma-informed approaches. </li><li>Experience in program coordination, site supervision, and managing physical spaces to support safe and effective service delivery. </li><li>Skilled in conflict resolution, crisis intervention, and supporting staff through complex situations. </li><li>Ability to build and maintain collaborative relationships with internal departments and external community partners. </li><li>Strong organizational skills, including budgeting, reporting, and data-informed decision-making. </li><li>Excellent communication skills, both written and verbal. </li><li>Proficiency in Microsoft Office and other relevant administrative tools.&nbsp;</li></ul>Preferred Skills &amp; Capabilities:<ul><li>Demonstrated understanding and commitment to integrating the Native Child and Family Services of Toronto mission, values, and culturally grounded practices into service delivery and relationships.</li><li>Strong leadership skills to provide direction, guidance, and support to staff carrying caseloads in a multi-disciplinary environment.</li><li>Proven ability to resolve conflicts, elicit cooperation, negotiate effectively, and foster collaboration across teams and with external partners.</li><li>Excellent consultative and presentation skills to liaise with community resources, stakeholders, and service providers.</li><li>Ability to prioritize competing demands and manage a high volume of work in a fast-paced environment.</li><li>Exceptional written and verbal communication skills.</li><li>Solid understanding of workplace health and safety practices and employee responsibilities under current legislation.</li><li>Demonstrated skills in program development and implementation.</li><li>Proficiency in data management and computer applications (e.g., Microsoft Office Suite).</li><li>Strong interpersonal skills, with the ability to work effectively across all levels of staff, demonstrating tact, sensitivity, and the ability to build strong internal and external relationships.</li></ul>*Please note that the successful candidate is required to complete a background check.&nbsp;Work Environment:<ul><li>Standard office environment; minimal physical demands.</li><li>This role requires In-Person attendance 5 days a week.</li></ul>

26 Counsellor / Therapist / Mediation Jobs in Canada