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YMCanada Of Three Rivers

Vice President, Capital and Asset Management

FAMILY ENGAGEMENT OFFICER 

(Full-Time Contract – Maternity Leave) 

Anticipated November 2025 

Position Overview: 

Easter Seals Ontario (ESO) is seeking a highly motivated and experienced Family Engagement Officer. 
This role is integral to helping develop and implement purposeful engagement to meet and identify the 
needs of our clients and service users while ensuring effective interaction. 

Duties &amp; Responsibilities: 

 • Ambassador Program: 20% 
 

o Assist with the annual application and selection process of Easter Seals Ontario Provincial 
Ambassadors. 

o Act as a liaison between Easter Seals Ontario, staff and Ambassadors/families. 
o Organize and maintain a schedule and travel arrangements for speaking engagements at 

special events. 
 

 • Special Education Advisory Committee (SEAC) Recruitment and Training: 30% 
 

o Organize bi-monthly virtual meetings with ESO SEAC representatives across Ontario. 
o Prepare agendas and take minutes. 
o Collect updates from ESO SEAC representatives to provide to the Minister's Advisory 

Council on Special Education (MACSE) 3 times per year. 
o Attend monthly virtual meetings with the Provincial Parent Association Advisory Committee 

on SEAC (PAAC on SEAC). 
o Share all Ministry of Education updates with ESO SEAC representatives. 
o Recruit parent volunteers for SEAC positions across the province. 
o Provide on-boarding training sessions and specific training as needed and support SEAC 

representatives in their roles. 
o Report and/or elevate pertinent issues to the Senior Manager, Services as necessary. 

 
 • Scholarship Program: 25% 

 
o Assist with the development and posting of the annual scholarship application process. 
o Promote ESO scholarships via school boards, post-secondary accessibility services 

departments, scholarship posting sites, and other organizations. 
o Review and manage scholarship applications from submission to awarding recipients. 
o Follow up with successful applicants to ensure compliance with the scholarship application 

criteria (thank you letter to donor, proof of tuition and payments). 


o Confirm attendance of scholarship recipients at Annual General Meeting and assist with 
script content. 
 

 • Other Initiatives 25% 
 

o Family Engagement 
 

âª Assist with the creation of client and family surveys to determine need and impact. 
âª Connect with newly registered ESO families, providing a point of contact. 

 
o Red Shirt Day and National Accessibility Week 

 
âª Work in partnership with the Red Shirt Day committee to ensure information is 

disseminated in a timely manner to interested parties. 
âª Engage schools and families to participate in RSD and NAAW and provide 

necessary resource information. 
 

o Community Engagement 
 

âª Help to build and maintain positive relationships with community organizations, 
advocacy groups and other partners and encourage collaboration. 

âª Participate in community events and activities to raise awareness to support Easter 
Seals Ontario’s mission. 
 

Qualifications: 
 

 • Minimum of 5 years of experience in family or community engagement, advocacy, or a related 
field. 

 • Strong understanding of disability community and services available. 
 • Excellent communication, interpersonal and presentation skills. 
 • Ability to work independently and as part of a team in a fast-paced environment. 
 • Strong organizational and project management skills. 

Hours of Work &amp; Working Conditions: 

 • Hybrid Work Schedule (occasional weekend and evening work will be required) 

Salary: $42,500 - $48,500 

Location: 1 Concorde Gate – Toronto, Ontario 

To apply, please submit your resume and cover letter (including your salary expectations) as a 
single document to Human Resources at <a href="mailto:tkarunakaran@easterseals.org" target="_blank">tkarunakaran@easterseals.org</a>. Ensure that "FAMILY 
ENGAGEMENT OFFICER - CONTRACT" is clearly stated in the subject line of your email. 

We thank all applicants for their interest in joining Easter Seals Ontario. Please note that only those 
selected for an interview will be contacted. The position will remain open until filled, and we will conduct 
rolling interviews as qualified applications are received. We kindly request that you do not make phone 
inquiries regarding this position. 

Easter Seals Ontario is an equal opportunity employer and encourages applicants from equity-seeking 
groups. Candidates will be provided with an overview of the various elements of the selection process, 
such as tests, skills demonstrations, etc. Easter Seals Ontario is committed to providing reasonably 

<a href="mailto:tkarunakaran@easterseals.org" target="_blank">mailto:tkarunakaran@easterseals.org</a>

accessible employment practices that are in compliance with the Accessibility for Ontarians with 
Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment 
process, please indicate this in your cover letter.

Easter Seals Ontario

Family Engagement Officer (Maternity Leave Coverage)

The Grocery Store Fundraising Lead Volunteer plays a vital role in supporting Food Banks Mississauga to achieve its fundraising goals during the Grocery Store Blitz campaign. This role is ideal for a dynamic and hands-on individual who is passionate about community engagement, event coordination, and making a meaningful difference in the lives of those affected by food insecurity. The Grocery Store Fundraising Lead Volunteer is responsible for organizing, motivating, and overseeing volunteers at grocery store fundraising locations to ensure a successful campaign that raises both awareness and vital resources for the organization.

Food Banks Mississauga

Grocery Store Fundraising Lead Volunteer

About the ProgramThis program aims to increase access to HIV, Hep C and harm reduction information and resources for federally incarcerated people. In addition, program staff provide case management support and advocacy to increase access testing, treatment and support. The coordinator will work with community partners to create accessible, culturally safe pathways to healthcare and social services..This position reports to the&nbsp;Senior Manager, In-Reach, Education and Advocacy.&nbsp;Responsibilities (include, but are not limited to):Client care<ul><li>Coordinates and implements prison in-reach programming on topics including overdose prevention, safer drug use, safer sex and HIV, Hep C, and STBBI</li><li>Provide case management support and advocacy for prisoners/ex-prisoners living with and at risk for acquiring HIV and Hep C </li><li>Provide reintegration, system navigation support for prisoners/ex-prisoners living with and at risk of acquiring HIV/Hep C prior to and upon their release for prison</li><li>Build relationships with various community organizations to increase access&nbsp; to HIV, Hepatitis C testing, treatment, and harm reduction help </li><li>Develop relevant educational resource materials in collaboration with federally incarcerated people</li><li>Support the development of stigma-free, culturally safe services for prisoners/ex-prisoners through the delivery of capacity-building service provider training</li><li>Collaborate with linkage to care team, health, and community partners to enhance post-release and reintegration linkage to care</li></ul>Program Delivery&nbsp;<ul><li>Develop and maintain strong linkages to care to strengthen referral pathways, while addressing stigma, oppression, and racial discrimination in the community</li><li>Build and maintain partnerships with healthcare providers and other community support organizations (housing, food access, income support, etc.) both within the institution and in the community to facilitate clients’ access to relevant services that address the social determinants of health</li><li>Reach out to Black and Indigenous health and social services to increase client connection to community-led services</li><li>Develop and deliver capacity-building training for service providers as required implementation of relevant evaluation tools to measure the impact of the program</li><li>Support PASAN advocacy efforts related to prisoner health</li></ul>Job Requirements:<ul><li>Demonstrated knowledge of the structural, economic, social, and political contexts that affect both incarcerated people and those who were previously incarcerated in Ontario</li><li>Knowledge and application of cultural safety principles, trauma-informed approaches, and an ability and willingness to work with communities who are over-represented in the carceral system.</li><li>In-depth knowledge and experience working alongside equity-deserving communities and delivering low barriers services and programs </li><li>Demonstrated ability to build and maintain reciprocal relationships with healthcare providers and/or community support organizations</li><li>Demonstrated understanding of the structural, economic, social, and political contexts that impact&nbsp;prisoners and ex-prisoners</li><li>A strong commitment to advancing justice, equity, accessibility, and inclusion, both within the organization and in the delivery of programs and services.</li><li>Excellent interpersonal, verbal, and written communication skills</li><li>Effective time management, prioritization, and organizational skills, with the ability to work alone and collaboratively with other Coordinators on the team.</li><li>Proficiency in using basic computer applications (Microsoft Office and emails)</li></ul>Assets:<ul><li>Prior experience working with incarcerated people, including women and gender diverse folks, Black and Indigenous community members, folks affected by HIV or HCV, </li><li>Lived/living experience and/or extensive knowledge of incarceration, HIV/HCV</li><li>Experience in program monitoring and evaluation</li><li>An ability to communicate in languages other than English&nbsp;</li></ul>Required Qualifications &amp; Critical Commitments&nbsp;<ul><li>Drivers License</li><li>Clearance to federal correctional institutions </li><li>Ability to travel for several days at time&nbsp;</li></ul>We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities, and others from equity-deserving communities. As part of this invitation, we recognize that there remains work for our entire sector to do as to commit to fostering the conditions for folks from equity-deserving communities to feel supported and valued in our work together. This is work that we feel must continue to be prioritized, both by PASAN and the sector at large.&nbsp;Don’t be too concerned if you don’t tick all of the boxes when it comes to the requirements that we’ve outlined - especially if this role really excites and interests you. We would still love to hear from you.&nbsp;

PASAN

Coordinator, Federal Prison In-Reach Education

The Organization&nbsp;We value and celebrate diversity:&nbsp;We are committed to a selection process and work environment that is inclusive and barrier free. We encourage applications from all backgrounds and communities and are committed to having a team made up of people with diverse skills, experiences, and abilities. We actively encourage BIPOC and LGBTQ+ applicants to apply and we value the positive impact that diversity has on our teams. We are committed to equity, diversity, and social inclusion within our workforce and in all opportunities provided at StepStones. Accommodations will be provided in accordance with the Ontario Human Rights Code.StepStones for Youth (<a href="http://www.stepstonesforyouth.com/" target="_blank">www.stepstonesforyouth.com</a>) is an innovative and dynamic charitable organization in Toronto dedicated to providing intervention and sustainable support for children and youth. Many of these youth are exiting the foster care and group home system or are currently living in foster homes and shelters.Our goal is to create positive and meaningful connections; increase school engagement, high school graduation, and post-secondary enrolment; and increase stable housing, improved mental and physical health, and strong support networks. StepStones adheres to a “whatever it takes” approach to servicing youth and we go above and beyond to support their needs.Why Work With Us:<ul><li>Comprehensive Benefit Package: includes 3K to paramedical services, and Short Term and Long-Term Disability including Employee Assistance Program (EAP) &amp; Grief counselling available free of charge (in addition to benefits) for work related incidents&nbsp; </li><li>Time-Off: 17 days vacation with a 1-day vacation increase per year worked, up to 35 day’s vacation </li><li>Leave:&nbsp;8&nbsp;sick days, 3 personal days, 1.5 medical appointment days, bereavement allowance </li><li>Professional Development:&nbsp;Training allowance of $700 per year </li><li>Reimbursements:&nbsp;Mileage&nbsp;provided at a competitive rate&nbsp;and all staff are given a petty cash budget</li><li>Tools you need to succeed: All staff receive a MacBook, Headphones and access to our mobile friendly CRM system</li><li>Extended Break: 1.5 lunch break healthy living program when you exercise for 30 minutes during lunch</li></ul>The OpportunityStepStones for Youth is currently seeking a Youth Case Manager for our Connections Coordinator role within the Building Connections Program. This initiative is grounded in the belief that strong, supportive relationships are essential to creating long-term stability and improving outcomes for children and youth from the child welfare system. Our goal is to shift the primary supportive role from professional workers to trusted, non-professional community members by equipping them with the necessary training and guidance. This is a meaningful opportunity to positively impact some of the most vulnerable youth in our society.Key Responsibilities:<ul><li>Support youth aged 10–25 who are connected to the child protection/welfare system and currently living in foster care or group homes.</li><li>Engage youth in identifying and developing their own circles of support.</li><li>Conduct thorough assessment to uncover and strengthen potential support networks, including extended family, culturally relevant groups, and community connections.</li><li>Provide effective case management services tailored to each youth’s unique situation.</li><li>Collaborate with community organizations throughout the Greater Toronto and Hamilton Area (GTHA).</li><li>Build and maintain relationships with youth and their existing or emerging support systems.</li><li>Respond to crisis situations with appropriate intervention and develop safety plans. </li><li>Maintain positive working relationships with foster and group home providers, caregivers, and CAS workers. </li><li>Deliver services through an anti-oppression framework, recognizing and addressing anti-Black and Indigenous racism, poverty, LGBTQ+ inclusion, and diversity.</li></ul>Other duties as assignedNote: This role is primarily community-based, with some work at our Toronto office.What we’re looking for:<ul><li>Degree in social work (or related field) from an accredited University/college and a minimum of five years’ successful experience in directly related field; or equivalent education and experience</li><li>Access to a vehicle and a valid full G Class Ontario Driver’s License with appropriate insurance is required.</li><li>Extensive experience working in trauma-centered facilities and experience with the effects of trauma on behaviours.</li><li>Experience in child protection preferred.</li><li>Experience in working with diverse cultures and communities. A thorough understanding of anti-oppression, anti-Black and Indigenous racism values and principles and an appreciation of and ability to work with diverse communities.</li><li>Working knowledge of the fundamentals of Kinship, Foster Care, Forever Families and Adoption;</li><li>Solid knowledge of services and resources available for youth in Ontario;</li><li>Experienced motivational interviewer with the ability to create a comfortable interview environment;</li><li>Sound knowledge of the child welfare system and the principal issues affecting the youth in this system;</li><li>Highly effective written and oral communication skills, problem solving, advocacy and assessment skills;</li><li>Effective interpersonal skills including the ability to work cooperatively and collaboratively with internal and external resources and community partnership;</li><li>Ability to manage crisis, conflict and adverse situations with staff, youth and families;</li><li>Strong computer/Internet skills and knowledge of case management systems, reporting procedures and responsibilities and the ability to work within those systems;</li><li>Strong communication, organizational, and time management skills; accountability, reliability, and punctuality; and the ability to work effectively and independently under the pressure of tight timelines, competing priorities and emergent issues..</li></ul>Equal opportunity&nbsp;StepStones values the unique skills and experiences each individual has to offer and we are committed to creating an inclusive and accessible organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation to participate fully in our recruitment processes, please let us know when we contact you.StepStones is an equal opportunity employer seeking to live its values in all we do. We are committed to taking proactive steps to provide and create opportunities for historically marginalized groups. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We strongly encourage qualified candidates from Indigenous, Black, and other racialized persons, 2SLGBTQI+ people, individuals with disabilities, and other members of marginalized communities to consider working with and for StepStones. We recognize that structural barriers shape experiences and job qualifications, and therefore we seek to use employment equity to evaluate candidates who meet the required qualifications.&nbsp;We thank all applicants for their interest in this position; however, only those applicants will be selected for an interview will be contacted. No phone calls or in person submissions please.

StepStones for Youth

Youth Case Manager - Connections Coordinator

TitleRISE Program Coordinator, OttawaThe CauseFounded in 2004, Apathy is Boring is a national, youth-led non-partisan, charitable organization that supports and educates youth to be active and contributing citizens in Canada's democracy.&nbsp;<a href="http://www.apathyisboring.com/" target="_blank">www.apathyisboring.com&nbsp;</a> The OpportunityThe Ottawa RISE Program Coordinator will report to the RISE Programs Manager, East and oversee 12 youth volunteers to create, implement and evaluate a local community project. They will also oversee the local hub, lead &amp; facilitate weekly meetings, coordinate volunteer schedules, support youth in co-creating, delivering and evaluating their community project and build relationships with local community organizations.This role will require someone who is an excellent facilitator, can multi-task in a fast-paced environment, has a strong work ethic, is connected to the community and has a background in building partnerships. The person for this position has to be available to work some evenings and weekends. The coordinator will travel inside Canada 2-4 times per year with all expenses covered.&nbsp; Responsibilities&nbsp;Ambassador Support (30%)&nbsp;<ul><li>Work with a group of youth volunteers (Ambassadors and Organizers) between the ages of 18 and 30 years old&nbsp;</li><li>Recruit Ambassadors and Organizers, assist in training, co-prepare duties and timelines, and track Ambassador hours&nbsp;</li><li>Support Ambassadors and Organizers, to plan, prepare, manage and implement a community project&nbsp;</li><li>Create and maintain relationships with community partners&nbsp;</li><li>Manage and resolve conflict as it arises&nbsp;</li><li>Support and Mentor Ambassadors in becoming leaders</li><li>Create and maintain relationships with Ambassadors, including individual check ins</li></ul>Coordination &amp; Facilitation (30%)&nbsp;<ul><li>Assist in creating a space that is welcoming and accommodating to Ambassadors and Volunteers&nbsp;</li><li>Manage files, record systems, office supplies and inventory in line with internal policies and procedures&nbsp;</li><li>Keep up to date with other tasks and responsibilities outside of hub meetings</li><li>Coordinate logistics for weekly gatherings including food, in-person meeting location, transportation support, and community partners to support full participation from youth volunteers&nbsp;</li><li>Design, plan and facilitate weekly meetings to support program curriculum and deliverables</li><li>Support program and organization evaluation through documentation, reporting, and staff and department meetings</li></ul>Budget Coordination (20%)&nbsp;<ul><li>Manage budget for community project&nbsp;</li><li>Manage budget for office supplies, program materials, food orders, as well as Ambassador and Organizer supplies&nbsp;</li><li>Track and file purchase receipts&nbsp;</li><li>Work closely with the Finance team to ensure budget deadlines and procedures are met and implemented&nbsp;</li></ul>Communications Coordination (20%)&nbsp;<ul><li>Manage social media accounts (FB, IG)&nbsp;</li><li>Work closely with the Communications team to ensure communications deadlines and procedures are met and implemented&nbsp;</li><li>Create engaging content and grow social media following</li><li>Create and maintain community partnerships&nbsp;</li></ul>Requirements&nbsp;&nbsp;<ul><li>1-2 years experience coordinating or facilitating youth or community programs.</li><li>Experience in leadership roles or capacities</li><li>Experience with anti-oppressive practices and creating safer and braver spaces</li><li>Knowledge of local youth issues and awareness of community and city's needs and resources</li><li>Excellent written and oral skills in English</li><li>Excellent knowledge of computer and spreadsheet/word processing software including G Suite and Microsoft Office Suite&nbsp;</li></ul>Qualities and Attributes<ul><li>Well developed interpersonal, and relationship building skills; ability to establish rapport through active listening</li><li>Observant and respectful of youth's varying needs and lived experiences&nbsp;</li><li>Proven ability to work effectively both independently and in a team based environment&nbsp;</li><li>Strong multi-tasking and organizational skills&nbsp;</li><li>Self-motivated and takes initiative</li><li>Flexible and adaptable to changing priorities</li><li>Demonstrated wide degree of creativity</li></ul>Assets<ul><li>Post-secondary education in Humanities or Social Sciences, or training and work experience in relevant fields is an asset</li><li>Experience developing and facilitating workshops an asset</li><li>Excellent written and oral skills in French an asset Application deadline: August 19th, 2025 Starting date: September 15th, 2025 or sooner if possible</li></ul>

Apathy is Boring

RISE Program Coordinator (Ottawa)

About Crouch Neighbourhood Resource Centre Crouch Neighbourhood Resource Centre (CNRC) is a grassroots, community-based organization located in the heart of Hamilton Road. We work alongside residents to build a safe, connected, and inclusive neighbourhood where everyone can thrive. Our programs and services focus on equity, access, and wellness—supporting people of all ages and backgrounds.Volunteer Position: Women’s Art Club Co-FacilitatorName of Program: Community Development Duration: 6 months and above Hours Required: 3 hours per week. Ability to attend during weekday daytime hours (Thursdays, 12:30-3:30pm).Position Summary:&nbsp;The Women’s Art Club Co-facilitator will collaborate with Crouch volunteers, the Community Development Coordinator, and staff from the Canadian Mental Health Association to support the delivery of the Women’s Art Club program at Crouch NRC. The purpose of this role is to provide a safe, inclusive, and supportive space where women can engage in creative expression and community building. The Facilitator will assist with weekly art projects, help set up and organize materials, and provide encouragement and guidance to participants. This position requires a compassionate, flexible, and trauma-informed approach in order to foster a positive and healing environment for all participants. Key Responsibilities:<ul><li>To work with the Basic Needs and Support Services Assistant to provide support and assistance to the Canadian Mental Health Association’s Women’s Art Club.</li><li>Ensuring that the Women’s Art Club is a safe space for all participants.</li><li>Ensuring participants who experience crises during a group session are treated with sensitivity and support</li></ul>Key Tasks:<ul><li>Assist in supporting art projects for once weekly women’s art group.</li><li>Work with staff and volunteers to set up room and supplies.</li><li>Help CMHA worker to co-facilitate the group and provide expertise, encouragement and support to participants, both individually and as a group.</li><li>Step in to facilitate group activity if CMHA worker is called away to provide an individual participant with crisis support.</li></ul>Skills and Attributes Required:<ul><li>Candidate must be female.</li><li>Friendly, compassionate, and enthusiastic</li><li>Training in mental health first aid, trauma-informed care and other relevant training an asset.</li><li>Flexibility in role and delivery of programming to meet participant needs.</li></ul>

Crouch Neighbourhood Resource Centre

Women's Art Club Co-Facilitator

Are you entrepreneurial, client-focused and committed to teamwork and excellence? Do you enjoy working with 
clients from diverse backgrounds? If you want to work for a recognized leader in career and workforce 
development, then consider a career with Centre for Skills Development! 

Headquartered in Burlington, Ontario, with locations in Oakville, Milton and Clarkson, Centre for Skills delivers high 
caliber employment services, language training &amp; settlement services, skilled trades training and literacy upgrading. 
Providing people with opportunities to build a better future and making a positive impact on peoples’ lives is 
integral to the business of Centre for Skills. 

For more information, visit: centreforskills.ca 


Job Number: 471 

Job Title: Sr. Program Coordinator, Language Training &amp; Settlement Services 

Department: Language Training and Settlement Services (LTSS) 

Location: All Sites/Virtual 

Schedule Monday to Friday, 8:30am – 4:30pm 

Hours of Work: Full-time (35 hours/week) 

Reports To: Program Manager 


The Sr. Program Coordinator, Language Training &amp; Settlement Services plays a key role in driving the growth 

and innovation of newcomer programs at Centre for Skills. Leading and supporting a team of staff who 

deliver language training, settlement services, and community connection initiatives, this role ensures they 

have the tools and guidance needed to help clients succeed. The Sr. Program Coordinator also works closely 

with senior leadership and funders, fostering strong relationships built on accountability and integrity. As the 

organization moves towards a fully integrated service delivery model, this role will play a critical part in 

supporting collaboration across all program areas and shaping a seamless, client-centred approach aligned 

with the Centre for Skill’s mission, vision, and values. 

These are your responsibilities: 

 • Provide strategic and operational leadership to the LTSS Program Analyst, LINC Coordinator, Mental 
Health Support Coach, and Settlement Coordinator to ensure program objectives and outcomes are 

successfully achieved. 

 • Collaborate with all Centre for Skills Coordinators to support integrated program delivery and wrap-
around client services, helping move toward a fully integrated service delivery model. 

 • Partner with Coordinators and the Financial/Program Analyst to continuously improve program 
outcomes by defining metrics, benchmarks, and evaluation measures that inform the annual business 
planning process. 

 • Oversee and advise on the delivery of all funding contracts, ensuring compliance with contractual 
obligations, achievement of key performance indicators (KPIs), and required outcomes. 

The Opportunity 

Embark on a Bright Future with Centre for Skills Development 

<a href="https://thecentre.sharepoint.com/Logos/New_CentreLogo_VerticalStack.jpg" target="_blank">https://thecentre.sharepoint.com/Logos/New_CentreLogo_VerticalStack.jpg</a>
<a href="http://www.centreforskills.ca/" target="_blank">http://www.centreforskills.ca/</a>

 • Provide regular updates and reports to the Program Manager on program performance, funding 
compliance, emerging trends, and potential risks to ensure alignment with organizational priorities. 

 • Escalate significant issues or policy changes to the Program Manager and support the implementation 
of strategic initiatives as directed. 

 • Monitor ministry websites and adopt a proactive approach to facilitating program and policy changes 
as programs and services evolve or expand. 

 • Conduct first-level investigations and initiate problem-solving processes for disputes involving 
departmental staff and clients, involving the Program Manager where required. 

 • Oversee staff scheduling and coverage to ensure seamless service delivery. 
 • Develop, plan, and facilitate professional development activities to strengthen staff expertise and 

capacity, and manage coaching, mentoring, and performance management for program coordinators. 
 • Partner with HR to recruit, supervise, and conduct performance reviews for program staff, promoting 

ongoing professional development through structured feedback and organized learning opportunities. 
 • Collaborate with the Controller and Financial/Program Analyst to monitor budgets and provide 

guidance and direction on financial planning and resource allocation. 
 • Assist with the development of marketing and outreach strategies to promote Centre for Skills 

programs and services. 
 • Research, develop, and write funding proposals to secure new funding opportunities, working closely 

with staff, funders, and partners to meet deadlines and funder specifications. 
 • Build and maintain strategic partnerships with local boards, funders, community organizations, and 

professional associations to identify labour market trends and enhance newcomer services. 
 • Represent Centre for Skills at community events, panels, and networking opportunities to increase 

awareness of programs and foster collaborative partnerships. 
 • Provide relevant program information and raise awareness to help grow client participation across 

Centre for Skills programs and services. 

 • Perform other job-related duties as assigned. 
 

What you need to bring to this job: 

 • Education: Degree or diploma in Business Administration, Adult Education, Leadership, or a related 
field (TESL certification or LINC/ESL program experience is an asset). 

 • Experience: Minimum 5 years working with government-funded programs and at least 3 years in a 
supervisory or leadership role within adult education, settlement, employment, or skilled trades 
programming. 

 • Leadership: Demonstrated ability to lead, coach, and mentor teams, fostering collaboration and 
achieving program goals within an outcomes-based service delivery model. 

 • Project &amp; Budget Management: Strong project management skills with proven experience creating, 
managing, and monitoring program budgets to ensure effective use of resources. 

 • Relationship Building: Proven ability to engage effectively with funders, partners, staff, and 
stakeholders to support program success and integration. 

 • Community Knowledge: Broad knowledge of community services related to employment, settlement, 
and labour market information to inform program design and delivery. 

 • Problem-Solving &amp; Decision-Making: Excellent skills in identifying challenges, making informed 
decisions, and resolving issues quickly to ensure smooth program operations. 


 • Results-Oriented: Self-motivated and results-driven, with a demonstrated commitment to high-quality 
service delivery. 

 • Technical Skills: Proficient with MS Office Suite (especially Excel reporting) and comfortable working 
with program-specific databases (e.g., iCARE, HARTS). 

 • Other Requirements: Valid driver’s license, access to a reliable vehicle, and willingness to travel within 
Halton and Peel regions as required. 
 
 


At Centre for Skills, we offer a competitive compensation package and benefits. We value flexibility and the need 
to achieve a work-life balance. All employees receive above industry average time off, including vacation time, sick 
/ wellness days and personal days. We promote and support continuous learning, providing our staff with training 
to develop skills, and attend workshops and conferences. We are committed to supporting the growth of our staff 
and we take a team approach in all that we do. Contact us to learn more about why we’re sure you’ll love working 
at Centre for Skills! 

Please e-mail your resume and cover letter to: <a href="mailto:resumes@centreforskills.ca" target="_blank">resumes@centreforskills.ca</a> 
Application Deadline: Open until filled 

We thank all applicants for their interest in Centre for Skills, however, only those selected for an interview will be 
contacted. 

Please contact us at <a href="mailto:resumes@centreforskills.ca" target="_blank">resumes@centreforskills.ca</a> should an accommodation be required. 

How to apply: 

<a href="mailto:resumes@centreforskills.ca" target="_blank">mailto:resumes@centreforskills.ca</a>

Centre for Skills Development

Senior Program Coordinator, Language Training & Settlement Services

tel: 647.812.8545 fax: 905.455.6162<a href="mailto:supportline@rootscs.org" target="_blank">supportline@rootscs.org</a><a href="http://www.rootscs.org" target="_blank">www.rootscs.org</a>Job Posting Case WorkerRoots Community Services Inc. (RootsCS) offers culturally relevant programs and services to empower and inspire individuals, primarily from the Black, African, and Caribbean (BAC) communities, to make positive changes in their lives and within their communities. Our aim is to assist our clients by providing pathways for them to achieve their full potential and help them find solutions to improve their health, well-being, and quality of life, as well as to heal from the trauma that inhibits their lives.The Position&nbsp;Roots Community Services Inc. is currently recruiting for a Case Worker to support our Newcomer Settlement Program. This role focuses on providing culturally responsive support to individuals and families who are new to Canada and navigating the complex process of settlement and integration. Under the general guidance of the Program Manager, the Case Worker will work directly with newcomer clients to assess their needs, reduce barriers, and connect them to appropriate services, including housing, employment, education, healthcare, and community networks.The ideal candidate will have experience working with racialized and marginalized newcomer communities and demonstrate a strong understanding of the settlement process, immigration systems, and the social determinants of health. A high degree of empathy, discretion, and cultural humility is essential for building trust and providing effective support to clients adjusting to life in a new country.Term of Contract: Part-time contract with the possibility of extension.&nbsp;Contract Term: to March 31, 2026&nbsp;Hours of Work: 28 hours per week&nbsp;Compensation: $50,960.00&nbsp;Terms of Contract: Part-time position with terms and conditions reviewed annually. Renewable on April 1 of each year based on funding availability and satisfactory performance.&nbsp;Report To: The Manager, Strategic InitiativesMajor Duties &amp; Responsibilities:&nbsp;These include, but are not limited to:&nbsp;<ul><li>Provide short-term case management to newcomer individuals and families navigating the settlement process and experiencing personal, social, or systemic challenges related to integration.&nbsp;</li><li>Assist clients and/or their support networks in identifying and accessing appropriate newcomer and community services; facilitate referrals and linkages tailored to the unique needs of immigrants and refugees.</li><li>Monitor clients’ mental, emotional, and physical well-being, with sensitivity to migration-related trauma and cultural transition; initiate appropriate interventions that promote overall wellness and stability.</li><li>Collaborate with clients to develop individualized settlement plans, including clear transition goals and timelines for achieving independence and integration.</li><li>Consult and liaise with community organizations, cultural associations, service providers, and institutions to enhance client access to culturally appropriate services.</li><li>Make referrals and facilitate connections to health, housing, education, employment, and other key settlement support tailored to client needs.</li><li>Promote awareness of local services and encourage newcomer engagement with both formal and informal community networks to foster a sense of belonging and self-sufficiency.</li><li>Provide feedback and insights to support ongoing service enhancements, including culturally responsive approaches and improved access for newcomer populations.</li><li>Contribute to the implementation of community-based strategies that address systemic barriers and promote equity, inclusion, and successful integration for newcomers.</li><li>Stay informed about immigration policies, settlement sector trends, and emerging best practices in newcomer case management and service delivery.</li><li>Maintain accurate and timely documentation, including case notes, client files, and outcome tracking, in compliance with organizational and funder requirements specific to newcomer services.</li><li>Participate in ongoing professional development and mandatory training focused on immigration, cultural competency, trauma-informed care, and newcomer engagement.</li><li>Computer Skills&nbsp;</li><li>Strong working knowledge and ability to navigate a PC Windows environment, including shared drives.&nbsp;</li><li>Proficiency in Microsoft Office Suite, internet applications, and experience using database systems.&nbsp;</li><li>Ability and willingness to quickly learn new software applications.&nbsp;</li><li>Strong working knowledge and ability to navigate a PC Windows environment, including shared drives.&nbsp;</li><li>Proficiency in Microsoft Office Suite, internet applications, and experience using database systems.&nbsp;</li><li>Ability and willingness to quickly learn new software applications.</li></ul>General Duties&nbsp;<ul><li>Participate in staff and team meetings and engage in ongoing professional development activities.&nbsp;</li><li>Follow safe work practices and promptly report unsafe conditions.&nbsp;</li><li>Perform other related duties as required to support the success of the program and partnerships.</li></ul>Skills and Competencies<ul><li>Strong interpersonal skills, with the ability to build rapport, listen actively, and guide constructive dialogue.&nbsp;</li><li>Excellent organizational skills, with the ability to manage multiple priorities and meet deadlines.&nbsp;</li><li>Conflict resolution and problem-solving abilities using a diplomatic and respectful approach.</li><li>Ability to adapt communication styles across diverse cultural contexts and effectively present information in a transparent and inclusive manner.</li></ul>Sector Knowledge and Values&nbsp; • Familiarity with the social service sector within the Greater Toronto Area, particularly The Region of Peel.&nbsp; • Strong understanding of diversity, equity, and inclusive practices.&nbsp; • Awareness of the impacts of anti-racism, anti-oppression, and systemic discrimination on racialized and marginalized communities.&nbsp; • Knowledge of and sensitivity to the lived experiences and diverse needs, identities, and backgrounds of the Black population in the Region of Peel.&nbsp; • Understanding of cultural and local programs and services to which to refer individuals and families from the Black, African, and Caribbean communities.&nbsp; • Valid Ontario driver’s license, access to a reliable vehicle, and proof of comprehensive insurance.&nbsp; • Ability to work flexible hours, including evenings and weekends, and travel to various locations.&nbsp; • Valid and clean Vulnerable Sector Check.&nbsp; • The individual must model strong values, beliefs, and principles and respect people of diverse backgrounds and perspectives.&nbsp; • Occasional standing for extended periods, and some occasional lifting may be required.&nbsp; • Demonstrate sound and safe work habits.&nbsp; • Other duties may be assigned.Qualifications<ul><li>University degree in Social Work or a college diploma in Social Services or a related field or an equivalent combination of education and experience.</li><li>Minimum of two years’ experience working with individuals from Black, African, and Caribbean (BAC) communities who are experiencing serious mental illness, concurrent disorders, or other vulnerabilities.</li><li>Demonstrated experience working with racialized and underserved populations in community-based or mental health settings.</li><li>Strong understanding of intersectionality and its impact on settlement, educational access, and mental health for newcomers.</li><li>Proven ability to provide culturally sensitive and trauma-informed services that address the unique needs of BAC newcomers and their families.</li><li>Experience working in a community outreach setting, including organizing and delivering workshops, events, and support groups.</li><li>Strong communication, interpersonal, and organizational skills, with the ability to work collaboratively with individuals, families, community organizations, and educational institutions.</li><li>Working knowledge of the Canadian education system, immigration processes, and local community resources available to support BAC families.</li><li>Sensitivity to people from diverse socio-economic backgrounds and the ability to adapt service delivery to meet the varied needs of the community.</li><li>Ability to engage with and build rapport with individuals from diverse backgrounds, including newcomers, marginalized groups, and those experiencing trauma or crisis.</li><li>Language proficiency in English (oral and written) is required; additional languages spoken in BAC communities (e.g., French, Swahili, Somali, Arabic, Amharic, Tigrinya) are a strong asset.</li><li>Valid driver’s license and access to a reliable vehicle with comprehensive insurance are assets.</li><li>A clean and recent Vulnerable Sector Check and satisfactory references are required.</li><li>Availability to work flexible hours, including evenings and weekends, and travel within the Region of Peel and beyond as needed for outreach and program activities.</li></ul>As part of our mandate for inclusivity, reasonable accommodation can be made for all incumbents to perform the physical functions described in the job.This job description indicates the key responsibilities and core functions of the position. It is not intended to encompass a comprehensive listing of activities, duties, or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as needed.All employees are expected to participate in special assignments as part of a team-oriented and an inclusive organization. These include fundraising, strategic planning, and other related activities that contribute to the continuous development and expansion of Roots Community Services Inc.Employees are expected to contribute to ongoing departmental growth and improvement through excellent job performance and proactive communication. Each employee and team are integral to&nbsp;RootsCS' mission.RootsCS is committed to diversity in its workplaces and welcomes individuals from all visible minority groups, women, Aboriginal persons, LGBTQ, and persons with disabilities, among other self-identified diverse groups. We also provide accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA) if you require accommodation for a disability at any stage.Please forward your application, along with a cover letter addressed to the Manager, People and Culture, via email to <a href="mailto:careers@rootscs.org" target="_blank">careers@rootscs.org</a> with the subject line 'Case Worker'. Please note that we will review applications as they are submitted until the positions are filled.We thank all applicants for their interest in this position; however, only candidates selected for an interview will be contacted.36 Queen Street E., Lower-Level Brampton ON L6V 1A2 Canada

Roots Community Services Inc

Case Worker

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Request for Proposal (RFP) Number: TNG-08-2025-PEERS001 
Issue Date: September 2, 2025 


IMPORTANT DATES 
Issue Date of RFP September 2, 2025 

Deadline for Candidate Questions September 9, 2025 

Responses to Questions September 12, 2025 

Bid Submission Date September 19, 2025 

Notification of Preferred Candidate &amp; Contract Award Date September 30, 2025 
Consultant begins work October 6, 2025 

Completion of External Review of Peer Programming February 2025 

Completion of internal audit of peer programs May 2025 

Completion of Feasibility Study for Learning Hub October 2026 

Work Completed/Final Reporting December 2026 


Website: The Neighbourhood Group 
 
 
 
 
 

 
The Neighbourhood Group 

 Request for Proposal (RFP) 

Peer Pathways: Elevate to Permanent Employment 

Project Consultant 


<a href="https://www.theneighbourhoodgroup.org/" target="_blank">https://www.theneighbourhoodgroup.org/</a>


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1.1 INVITATION TO VENDORS 
 

This Request for Proposal (the “RFP”) is issued by The Neighbourhood Group Community Services (TNGCS). It 
invites prospective candidates to submit a proposal for the opportunity to audit TNGCS’ peer programs and 
scan those of counterpart organizations to assess their pre-employment capacity. Additionally, they will lead 
the exploration of the feasibility of an external peer program resource hub. The goal of this project is to 
understand how peer work can serve as a pathway to permanent employment, enhancing the economic 
mobility of individuals with lived experiences of poverty, settlement, mental health challenges, and substance 
use. The successful candidate will produce a report with recommendations on how to ensure peer work is a 
transferable qualification for permanent employment, including insights on the viability of a resource hub. 

 
This RFP sets out the requirements for the candidates’ proposal and specifies the evaluation criteria 

and selection process for this phase. Candidates must demonstrate a thorough understanding of the 

requirements. The objective in issuing this RFP is to obtain the best overall value, considering quality, 

service, cost, and other relevant factors. 

1.2 TERMS AND CONDITIONS 
 

1.2.1 Terms of Agreement 
 

The Term of this Agreement shall commence upon the contract award date, or such date as may be 
agreed between the parties and continue until all requirements are met and deliverables are approved 
by TNGCS, unless terminated earlier. TNGCS is under no obligation to extend the scope of the work or 
engage the vendor for any subsequent work. 


1.2.2 Candidate Responsibility 
 

In the event the selected candidate fails to accept the contract award, TNGCS reserves the right to 
accept the next qualified bid or any bid which meets the RFP specifications. 
 
TNGCS reviews all bids that are completed and received by the deadline. It is the responsibility of 

the candidate to obtain clarification of any terms or conditions contained in the RFP. Candidates 

may direct questions or seek additional information in writing by e- mail on or before the deadline 

for questions to Serena Nudel, Director of Community Programs at TNGCS, 

<a href="mailto:serena.nudel@tngcs.org" target="_blank">serena.nudel@tngcs.org</a>. Candidates may not contact individuals employed by TNGCS or on the 

Board of Directors concerning matters regarding this RFP. Answers to questions from all candidates 

will be responded to all candidates who contact us. 


All costs incurred in the preparation of the proposal is the sole responsibility of the candidates. All 

supporting documentation submitted with the proposal will be retained by TNGCS and not returned. 

Please do not submit confidential material. Candidates may request a debriefing after the contract is 

awarded but based on volume of requests TNGCS cannot guarantee a personal response or debriefing. 


TNGCS reserves the right to request clarifications from candidates and this may take the form of an 
interview. TNGCS reserves the right to negotiate price and work schedule amendments with the 
successful candidate. Successful candidates will respect privacy policies and other applicable policies of 
TNGCS, which will be included in a contract. TNGCS reserves the right not to accept the LOWEST or 
ANY proposal submitted. 


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PART 2 – PROJECT DESCRIPTION AND DELIVERABLES 

 
2.1 COMPANY DESCRIPTION 
 
TNG Community Services Overview 


The Neighbourhood Group Community Services (TNGCS) is a longstanding social service agency that 
delivers community, anti-poverty and health programs to over 47,000 people across Toronto annually. 
Our vision is a resilient, inclusive society where opportunity, empowerment, and social and economic 
justice lead to a better quality of life for all. With more than 900 staff and the support of over 600 
volunteers, our programs and services address the most pressing issues in our society: poverty, 
homelessness, mental health, unemployment, social isolation, substance use, conflict, violence, youth 
alienation, and the settlement of newcomers. 
 
TNGCS is an amalgamation of Central Neighbourhood House (founded in 1911), Neighbourhood Link 
Support Services (founded in 1975), Kensington Bellwoods Legal Services (founded in 1982), and St. 
Stephen’s Community House (founded in 1962). We joined forces to holistically address city-wide 
issues, provide comprehensive services to our participants, and work most effectively with our funders, 
donors, volunteers, and community members to build a healthier, more vibrant Toronto. 
 
Peer Program Overview 
 
For the past 20 years, TNGCS’s peer program has supported individual development while 
strengthening the broader system by providing opportunities for skill development and meaningful 
employment. Peers are people with lived experience of homelessness, substance use, mental health 
challenges, settlement and poverty who are employed to support service users with their ability to 
relate to their struggles, build trust and deliver programs with an empathetic approach. Peers are 
typically former program participants seeking employment in a supportive and familiar environment as 
a stepping stone to long-term, permanent work. Most are hired in the programs they recently 
participated in and, therefore, have relevant personal experience with service users' day-to-day barriers 
and struggles. At TNGCS, early examples include peer workers with our perinatal newcomer program, 
peer interpreters with our women’s settlement program, and a specialized peer leadership program in 
our youth services department. 
 
Our peer program develops employability skills, improves access to good wages, strengthens mutual 
support networks of people with lived experience, and recognizes lived experience as a qualification for 
employment. The peer model at TNGCS has been replicated across departments and today we currently 
employ close to 300 peer workers on an annual basis in the following areas: Urban Health and 
Homelessness Services (UHHS), Newcomer Services, Children and Youth, Childcare, and our Food Bank. 
Crucially, we embrace the adage “nothing about us without us” by giving participants the opportunity to 
meaningfully shape and guide programs that serve their very communities – keeping our services 
relevant and suited to evolving needs. 

 
2.2 PROJECT BACKGROUND 
 
TNG Community Services has been funded by the Metcalf foundation to deliver an 18-month program 
titled Peer Pathways: Elevate to Permanent Employment will address sector-wide challenges with 


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peer employment. Although lived experience is recognized as a qualification for work in the non-profit sector, 
the transferability of peer roles is limited, hindering transitions to stable employment. Peers gain valuable 
work experience, but many do not possess the requisite qualifications to advance to permanent roles, even 
internally at TNGCS where we accept equivalency for educational credentials, provide training and recognize 
lived experience. This limits economic mobility and access to stable, decent work. 
 
Without shareable resources and a structured framework that supports peer advancement into permanent 
employment across sectors, our ability to scale and share a proven framework with counterparts is limited. 
We aim for our analysis to explore how peer work can best prepare people for work in a range of sectors, not 
only social services environments, and how peer employment can be universally legitimized as a qualification 
for work. We aim to explore how peer work can be better recognized and enhanced to be transferrable 
qualification for permanent employment, and to assess the viability of a resource hub that strengthens peer 
program capacity across the non-profit sector. We aspire to create equitable pathways to employment by 
enabling people with lived experience who face systemic barriers to secure meaningful work experiences that 
lead to enduring, gainful employment. 

 
The Peer Pathways: Elevate to Employment project will include: 
 • A comprehensive internal audit of TNGCS’ peer program across departments. This will include a needs 
assessment to evaluate our capacity to prepare peers for permanent employment. We will conduct 
interviews with current and past peers and a focus group and visioning session with Senior Leadership 
and program leads 
 
 • An environmental scan assessing the pre-employment capacity of peer programs across various 
organizations, including social service agencies and other sectors. As part of this scan, the Canadian peer 
certification standards and best practices will be reviewed to assess their impact on individual career 
advancement 
 
 • Feasibility study of an e-learning hub to share resources and build non-profit sector capacity to deliver 
effective peer programs 


2.3 SCOPE OF SERVICES AND KEY DELIVERABLES 
 

Key deliverables include: 
 

1. Conduct Comprehensive Internal Audit: 
o Develop audit framework and tools (interview guides, focus group protocols, etc.) in collaboration 

with TNGCS project leads 
o Conduct interviews, focus groups, questionnaires with current and former peers 
o Facilitate focus groups and visioning sessions with senior leadership and program leads 
o Data analysis: strengths, weaknesses, opportunities, threats 

2. Conduct an External Review 
o Outreach to partners and counterpart organizations 
o Review Canadian peer certification standards and other relevant literature 
o Conduct interviews/focus groups and/or send questionnaires to partners 
o Integrate findings, identify best practices, emerging programs 

3. Assess feasibility of a Learning Hub 
o Conduct stakeholder interviews (staff, other organizations, government) 
o Research existing e-learning platforms and digital content 


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o Identify and connect with potential partners in technology delivery 
o Analyze feasibility: cost, demand, scalability 

4. Prepare a final report with findings and key recommendations 
 

2.4 STAKEHOLDERS 
 

TNGCS anticipates that to complete the deliverables outlined in Section 2.3, the selected candidate will work 
with TNGCS Project Leads, Senior Leadership Team and program managers/leaders. The work will also require 
engagement with current and past TNGCS Peers. TNGCS has formed partnerships with many organizations that 
offer peer programs. These partnerships will be leveraged in order to conduct the external review. Project 
partners include: The Shelter Sector Pipeline Project, CAMH, UHN, Fred Victor, Inner City Health Partners, 
Parkdale Queen West Community Health Centre, St. Felix Centre, LOFT Community Services, Good Shepherd, 
Homes First, Access Alliance, Flemingdon Health, the 519, Jarvis Collegiate Institute, Westview Centennial 
Secondary School 

 
PART 3 – SUBMISSIONS AND EVALUATION 


3.1 Evaluation Overview 
 

Candidate proposals will be scored based on qualifications of team, quality of plan, and pricing. An 
interview may be requested to clarify information in the proposal. Evaluation will include a reference 
checking component and references are requested. 


Scoring Component Weight as % of Combined 
Rated score 

Candidate/Candidate Team 
Qualifications and 
experience (including 
similar work for other 
organizations) 
 

30% 

Quality and completeness 
of project plan 


30% 

Understanding of working 
from an antiracist and 
equity lens 

20% 

Pricing 
(Based on a formula of lowest 
bid cost divided by candidate bid 
cost multiplied by 20) 
 

20% 

Total 100% 
 
 
 
 
 
 
 


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3.2 Submission Requirements 
 
Please include: 

 
1. A cover page with Candidate information (name, address, website, contact information) 
2. A summary of Candidate/Team qualifications 
3. A proposed project plan and schedule of work (see dates on the cover of this RFP) 
4. Project pricing showing labour, expenses, taxes, total and the per diem rates for team members 

(Maximum bid is $32,000) 
5. Contact information for two professional references with brief description of the relationship 

 
3.3 Submission Instructions 
 
Please submit proposal by mail or by e-mail in PDF format. 
 

For mail, please use “TNG-08-2025-PEERS001” c/o 349 Ontario Street, Toronto, M5A 2V8 
For e-mail, please use Subject: “TNG-08-2025-PEERS001” to <a href="mailto:serena.nudel@tngcs.org" target="_blank">serena.nudel@tngcs.org</a>

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