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Sous la supervision de la chargée de projet et en collaboration avec les membres de l’équipe, l’éducatrice communautaire a comme mission la coordination du site HIPPY. Cette initiative est la première en français en Colombie-Britannique.🌱 Le programme HIPPY soutient les familles et les communautés en brisant l'isolement, en établissant des liens de confiance et en référant les familles aux services essentiels au besoin. Il donne aux mères les moyens de mieux comprendre leurs droits et leurs communautés afin qu'elles puissent s'intégrer et participer activement à la société canadienne. HIPPY prépare les enfants à réussir à l'école et dans la vie.&nbsp;INFORMATIONS<ul><li>Lieu : Grand Vancouver (Colombie-Britannique)</li><li>Horaire : de 20h à 30h/semaine (banque de temps pour les heures supplémentaires)</li><li>Salaire : 24 $/heure</li><li>Avantages : Prime pour couverture médicale, flexibilité, 2 semaines de vacances/an (augmentées avec l’ancienneté)</li><li>Entrée en poste :&nbsp;Début septembre 2025</li><li>Type de contrat : Contrat d’un an avec possibilité de renouvellement</li><li>Date limite pour postuler : Ouvert jusqu’à ce que le poste soit pourvu</li></ul>RESPONSABILITÉSEn tant qu’éducatrice communautaire HIPPY, tu accompagnes d'autres mères pour les aider à préparer leurs enfants à l’école à travers des visites hebdomadaires à domicile et des activités éducatives. Tu joues un rôle clé dans la réussite du programme et dans le développement personnel des familles… et du tien aussi ! 💛Tes principales responsabilités :<ul><li>Participer à une&nbsp;formation hebdomadaire (avec jeux de rôle)</li><li>Visiter chaque semaine les familles participantes pour partager les activités HIPPY</li><li>Organiser ou co-animer des&nbsp;rencontres de groupe (activités ludiques et éducatives)</li><li>Saisir les données dans le système ETO et produire les rapports requis</li><li>Participer aux événements HIPPY (remise de diplômes, sorties, formations, etc.)</li><li>Maintenir le lien avec la coordination en cas de préoccupations chez une famille</li></ul>PROFIL RECHERCHÉ<ul><li>Diplôme d’études secondaires et expérience de vie significative auprès de familles</li><li>Être&nbsp;parent d’un enfant de 3 ou 4 ans (atout)</li><li>Être&nbsp;résidente du Grand Vancouver</li><li>Avoir un&nbsp;intérêt pour l’éducation et l’accompagnement des enfants</li><li>Être&nbsp;admissible au programme HIPPY</li><li>Avoir une voiture et son permis de conduire valide (atout)</li></ul>COMPÉTENCES SOUHAITÉES<ul><li>Bonnes capacités de communication (orale et écrite) en français ; anglais un atout</li><li>Autonomie, organisation, ponctualité</li><li>Sensibilité culturelle et bienveillance</li><li>À l’aise avec les outils numériques (ordinateur, saisie de données)</li><li>Leadership naturel, esprit d’équipe et envie d’apprendre</li></ul>CE QUE NOUS T’OFFRONS :<ul><li>Un emploi souple et valorisant, adapté à ta vie de famille</li><li>Une&nbsp;expérience enrichissante et reconnue en milieu communautaire</li><li>L’occasion de&nbsp;bâtir ton parcours professionnel grâce à des formations continues</li><li>La chance d’aider d’autres mères tout en préparant ton propre avenir&nbsp;</li></ul>PRÊTE À REJOINDRE NOTRE ÉQUIPE ?<ul><li>Envoie ton CV et une lettre de présentation avec l’intitulé “Candidature visiteuse HIPPY” à : 📧 Naouar Belhou -&nbsp;<a href="mailto:hippy.projets@reseaufemmes.bc.ca" target="_blank">hippy.projets@reseaufemmes.bc.ca</a></li></ul>Réseau-Femmes C.-B. remercie d’avance les candidates ayant postulé, mais seules les candidates présélectionnées seront notifiées par courriel et seront invitées à une entrevue en ligne les semaines du 28 juillet et du 4 août.

Réseau-femmes Colombie-Britannique

Éducatrice communautaire HIPPY

WHO WE ARE&nbsp;&nbsp;Up With Women / Exponenti’elles is a national charity dedicated to helping women and gender diverse individuals experiencing low income build a sustainable pathway out of poverty and realize their full potential. Currently serving in 5 provinces (British Columbia, Alberta, Ontario, Quebec and Nova Scotia) and growing, Up With Women/Exponenti’elles is committed to serving our clients in the official language of their choice, anywhere within our service areas.&nbsp;&nbsp;WHAT WE CAN OFFER&nbsp;We are a team of passionate, innovative professionals, many with lived experience of the intersecting issues of poverty. We are flexible, pro-parent, pro-mental health, and pro-human. Together, we take pride in cultivating a thriving and enjoyable workplace that values diversity, equity, and inclusion. Click <a href="https://vimeo.com/949686294/b0db104ed9" target="_blank">here</a> to hear directly from our employees about what it’s like to work with us.&nbsp;Benefits:&nbsp;15 days paid vacation, 7 personal leave days, Office Closure between Christmas and&nbsp; New year, Health Plan (Paramedical and Dental), Health Spending Account, group insurance (Life, Dependent Life, AD&amp;D), Peace of Mind plan (i.e. prescription drugs, accidental dental, hospital care, etc.), birthday off, internal psycho-social resources, access to one on one coaching as available, and a positive and innovative office culture grounded in our core values of humanity, integrity, humour and results.&nbsp;&nbsp;WORKING CONDITIONS&nbsp;<ul><li>Working hours: This position is full-time. You are expected to work 35 hours per week, over 5 days, with a minimum of 1 day in-office presence in the Vancouver office</li><li>Eligibility to work in Canada: We offer a safe and inclusive workplace for people of all backgrounds and experiences. We strongly encourage individuals from underrepresented groups—especially in the social services sector—to apply.</li><li>You must be eligible to work in Canada. This means you must be a Canadian citizen, a permanent resident, or hold a valid work permit.&nbsp;</li><li>If your application is successful, a police information check (E-PIC) may be required.&nbsp;</li><li>Some travel within Canada may be necessary.&nbsp;</li><li>You may occasionally be required to work outside of regular business hours (evenings and weekends).&nbsp;</li></ul>WHO YOU ARE&nbsp;You share our passion for gender equity and poverty reduction and thrive in a collaborative, values-based culture where creativity and innovation are rewarded. You are a proactive individual with frontline experience supporting a diverse clientele in the social services sector and understand the importance of teamwork and collaboration. In addition to demonstrating high professionalism, you possess excellent interpersonal skills and are eager to work and grow within a recognized, innovative, and high-impact charitable organization.&nbsp;Your commitment to teamwork, partnership, collaboration, trauma-informed practices, and empowering our clients will be essential in helping our team and organization ensure that more women and gender-diverse individuals in need receive the necessary support to find a sustainable path out of poverty.&nbsp;Reporting to the Regional Manager, Western Canada, you will be based in Vancouver and will manage relationships with clients, community partners, and various other stakeholders. You will also undertake related administrative and operational functions.&nbsp;WHO YOU AREYou share our passion for gender equity and poverty reduction and thrive in a collaborative values-based culture where creativity and innovation are rewarded. You are a self-starter with front-facing experience supporting a diverse array of clients within the social services sector who understands the importance of teamwork and collaboration. You are a professional with excellent interpersonal skills who is excited about the opportunity to work and grow in a proven, innovative, and entrepreneurial high-impact charity.Your commitment to teamwork, partnership, collaboration, trauma-informed practice and empowerment will help our team and organization ensure that more women and gender diverse individuals in need are well-served and on a sustainable pathway out of poverty.Reporting to the Regional Manager, you will be based in Vancouver and be responsible for the management of relationships with clients, community partners, and various other stakeholders as well as being accountable for related administrative and operational tasks.WHAT YOU WILL DO<ul><li>Development and management of relationships with clients, community partners, volunteers, and other stakeholders as required.</li><li>Deliver informative and engaging presentations to community partners, and prospective clients virtually and/or in person and build ongoing relationships with community partner agencies and their staff.</li><li>Deliver key program activities, including client outreach and recruitment, client intake, onboarding, regular check-ins, and support.</li><li>Participate in program events, job fairs, and others as required.</li><li>Plan, organize and co-facilitate regular client group discussion session as required.</li><li>Support in planning, organizing, and securing facilitators for client workshops.</li><li>Monitor implementation of program processes and policies for the purposes of high-quality service delivery and continuous quality improvement</li><li>Create and maintain client records and program documents and presentations and file them in accordance with UWW’s policies and procedures.</li><li>Facilitate positive relations within the program team, with other departments within UWW, and with stakeholders at large.</li><li>Continuously assess the program's effectiveness and make recommendations for improvements. Implement any necessary changes based on evaluation findings.</li></ul>Other duties assigned as required.WHAT YOU OFFERRequired<ul><li>Experience working with diverse clients including clients with lived experience of poverty, housing and/or employment precarity, trauma, domestic violence, mental health and addictions, and disabilities.</li><li>An understanding of and commitment to diversity, equity, inclusion and anti-oppression concepts and issues especially as they apply to women and gender diverse individuals living in poverty.</li><li>Excellent community services navigation/relationship development skills</li><li>Excellent oral and written communication skills, with the ability to effectively share and present information to all stakeholders.</li><li>Strong project management skills and proven ability to work on multiple projects, concurrently.</li><li>Demonstrated ability to take initiative and to work independently, as well as part of a team</li><li>Strong interpersonal, organizational, and administrative skills, with a keen attention to detail.</li><li>Excellent computer skills with demonstrated proficiency with word-processing/presentation/email/calendar software, search engines, and web-based platforms.</li><li>Ability to exercise confidentiality, tact, and discretion.</li></ul>Preferred<ul><li>Experience conducting client intakes and case management</li><li>Fluent in written and spoken English, French is an asset &nbsp;</li></ul>

Up With Women/Exponenti'elles

Program Coordinator, Western Canada

2025 

 
A PROUD MEMBER AGENCY OF BIG BROTHERS BIG SISTERS CANADA 

JOB POSTING 
 

1:1 Mentoring Coordinator - Job Posting 
13-Month Contract 


Mission, Vision and Core Values 
Our Mission is to enable life-changing mentoring relationships to ignite the power and potential of young 
people. 
Our Vision is that all young people realize their full potential 
Our Core Values are: 

 • We Champion Potential 
 • Every Connection Counts 
 • Showing Up Matters 

 
Big Sisters of BC Lower Mainland (<a href="http://www.bigsisters.bc.ca" target="_blank">www.bigsisters.bc.ca</a>) is a non-profit society and proud member agency of Big 
Brothers Big Sisters of Canada Federation. We are committed to enhancing the confidence, self-esteem, and 
well-being of female, female-identifying, non-binary, gender fluid, transgender, and Two Spirit youth. Big Sisters 
of BC Lower Mainland is a leader in mentoring youth and providing ongoing support through a variety of 
engaging programs. Our organization is committed to diversity and inclusion and we encourage applications 
from those who identify as Indigenous, a person of colour, 2SLGBTQIA+, a person with a disability, or member of 
another community that experiences additional barriers. Join us and make a positive difference in the lives of 
others in the community. 
 
Why it’s great to work with us: 
Big Sisters is a friendly, inclusive and committed team. For this 13-month full-time contract position, we’re 
offering fifteen vacation days as well as fifteen wellbeing days. We our employees provide a generous health 
care and extended benefits package, including prescription drugs and dental plan. We also provide our 
employees with a professional development allocation and various learning opportunities. Ignite your full 
potential with Big Sisters! 
 

Is this you? 
You are an energetic, responsible, and positive person with a strong commitment to our mission. You are 
passionate about mentoring girls, non-binary youth, and transgender youth who are looking for support from an 
additional caring and trusted adult in their lives. You take pride in building strong client relationships and 
supporting each match so they can work towards helping the Mentee achieve their goals and boost their self-

<a href="http://www.bigsisters.bc.ca/" target="_blank">http://www.bigsisters.bc.ca/</a>

2025 

esteem. You have strong case management skills and understand the importance of ensuring safe and healthy 
mentoring relationships between volunteer mentors and our Mentees (ages 7-17). 
 
Position Summary: 
The Mentoring Coordinator initiates, facilitates, supports, and monitors the mentoring relationship between a 
youth (the “Little” or “Mentee”) in need of academic support and an adult volunteer (the “Big Sister” or 
“Mentor” ). Recruiting, interviewing, screening, training, and supporting volunteers, as well as ongoing record 
keeping via database management, are key components of this position. 
 
What you will be doing: 
Case Management 

 • Conducts intakes with potential Littles / Mentees and their parent(s) / guardian(s) – explains the 
program, prepares case histories, assesses child and family needs and strengths, refers families to 
additional programs and resources as appropriate / necessary 

 • Interviews Big Sister and Study Buddy Volunteer applicants; provides assessment on suitability for the 
program; conducts training and orientation sessions for approved volunteers; manages and documents 
volunteer correspondence 

 • In accordance with Big Brothers Big Sisters’ National Standards, maintains ongoing contact with the Big 
Sister Volunteer and Little / Mentee (and their family) to ensure a supported, successful, and culturally 
responsive &amp; appropriate match; 

 • Monitors each match with particular attention to Little / Mentee’s physical, mental, and emotional 
safety &amp; wellbeing 

 • Develops and implements appropriate match support strategies as necessary (increased levels of 
monitoring &amp; support, connections to additional resources, etc.) 

 
Database / Client Records Management 

 • Ensures client and volunteer files are accurate and up to date 
 • Documents interviews, check-ins, conversations, emails, etc. with mentoring matches and produces 

written summaries, assessments, and reports 
 • Maintains security and confidentiality of child / youth / volunteer information in accordance with 

Agency policies and FOIPPA regulations 
 
Program Operations 

 • Participates in the organization of, and offers suggestions on, agency activities, special events, 
scholarship applications, camps and workshops 

 • Works to ensure the appropriate support of program participants within the constraints of agency 
resources 

 • Participates in evaluating the effectiveness and efficiency of the program and provides suggestions to 
modify programs and procedures 

 • Participates in ongoing trainings related to child &amp; youth safety and wellbeing, JEDI implementation, 
anti-racism education, etc., as required 


2025 

Community Outreach 
 • Acts as a liaison between the Agency and youth workers at other community organizations, schools,

government ministries, municipalities, and ethno-cultural groups as requested
 • Establishes and maintains a professional network of contacts at youth-serving agencies throughout our

service area
 • Maintains a thorough knowledge of community resources to meet client needs
 • Attends and participates in community events such as volunteer recruitment fairs, sector development

events, funder events, as required

What you bring: 
Experience &amp; Education 

 • Minimum 2-year post-secondary diploma with related work experience (required) or a bachelor’s
degree in social sciences or humanities (preferred)

 • 1 - 3 years direct program delivery experience working with children and families, ideally in a not-for-
profit social services organization

 • Demonstrated knowledge of community-based programs and provincial support systems for youth &amp;
families is preferred

 • An equivalent combination of experience &amp; education will be considered, however, a minimum 2-year
diploma is mandated by our National Standards

Other Knowledge / Skills / Abilities / Training 
 • A clear criminal records check, including vulnerable sector (Big Sisters will reimburse the cost of 

obtaining a CRC if candidate does not have a recent one)
 • Computer literate, experience with databases such as Microsoft Dynamics as strong asset
 • Additional language skills are an asset
 • A valid driver’s license and access to a reliable vehicle is an asset

What we offer: 
 • An opportunity to do meaningful work and make a positive impact in the community
 • A supportive, positive and engaging work environment
 • A commitment to work/life balance for employees, including a hybrid work environment, reduced full-

time work week (35 hours), and flex time
 • Group benefits after three months
 • Generous paid time off, including up to 15 vacation days, 15 wellness days, and 3 personal days in your

first year
 • Commitment to training and development to support employee growth through our Pro-D benefit
 • An hourly salary of $26.37

This Position: 
This is a 13-month contract, full-time (35 hours/week) based in our Vancouver office located on Joyce Street 
directly across from the Joyce SkyTrain station. The role requires working five days per week, with minimum two 


2025 

days in the office. Some daytime travel, as well as occasional evening and weekend work, may be required. Flex 
time or lieu time will be provided to accommodate any additional hours. 

 
If this position sounds like you, please let us know why by submitting your resume and cover letter to 

<a href="mailto:jobs@bigsisters.bc.ca" target="_blank">jobs@bigsisters.bc.ca</a> using the subject line: 1:1 Mentoring Coordinator (Contract). 
 

Applications will be reviewed as they are received; this posting will close without notice when the position is 
filled. 


<ul>	<li>1:1 Mentoring Coordinator - Job Posting</li>
	<li>13-Month Contract</li>
	<li>Mission, Vision and Core Values</li>
	<li>Why it’s great to work with us:</li>
	<li>Big Sisters is a friendly, inclusive and committed team. For this 13-month full-time contract position, we’re offering fifteen vacation days as well as fifteen wellbeing days. We our employees provide a generous health care and extended benefits packa...</li>
	<li>Is this you?</li>
	<li>Position Summary:</li>
</ul>

Big Sisters of BC Lower Mainland

1:1 Mentoring Coordinator (Contract)

Since 1971, Maple Ridge/Pitt Meadows Community Services has been dedicated to building stronger, more inclusive communities. Guided by our vision of an inclusive community where everyone can grow, flourish, and belong, we meet people where they are and support them in discovering their unique strengths and abilities.Alongside this legacy, Cythera Transition House Society has been a trusted presence in the community since 1984. As an anti-violence agency, Cythera supports adults, youth, and families impacted by abuse. Through safe housing, counselling, advocacy, and holistic services, Cythera empowers individuals on their path forward—always with compassion, respect, and care.Together, Community Services and Cythera stand as pillars of support for the Maple Ridge, Pitt Meadows, and Katzie communities. By combining decades of experience, a deep-rooted community presence, and a shared commitment to safety, belonging, and resilience, our two organizations create a powerful affiliation of care for those who need it most.As Director, Fund Development and Marketing &amp; Communications for both organizations, you will carry forward our stories, inspire support for our missions, and help ensure a sustainable future for this collective work.OUR OPPORTUNITYWe are seeking a strategic, community-centered leader to join our Leadership Team as the Director, Fund Development and Marketing &amp; Communications. This role is pivotal in advancing our mission by shaping how we engage with donors, partners, and the broader community.As a member of the Leadership Team for both organizations, you will guide a talented team and oversee all aspects of fundraising, branding, public relations, and communications—through a lens of equity, inclusion, and relational leadership.This position is about more than financial sustainability. It is about uplifting stories of resilience and connection, creating space for community voice, and ensuring equity is at the heart of everything we share.KEY RESPONSIBILITIES OF THE ROLEFund Development &amp; Donor Relations<ul><li>Lead a values-driven fund development strategy grounded in trust and relationship-based giving.</li><li>Secure funding opportunities from individuals, foundations, corporations, and government.</li><li>Oversee donor communications, stewardship strategies, CRM systems, and reporting.</li><li>Partner with program teams to craft proposals and impact reports that authentically reflect community voice.</li></ul>Marketing &amp; Communications<ul><li>Develop and implement a communications strategy that promotes accessibility and amplifies diverse perspectives.</li><li>Act as spokesperson and support the Executive Director with speeches, presentations, and media relations.</li><li>Guide brand stewardship to ensure messaging is inclusive, strengths-based, and community-informed.</li><li>Oversee all print and digital channels, including website, email, and social media.</li></ul>Leadership &amp; Strategy<ul><li>Contribute to strategic planning, financial oversight, and organizational culture as part of the Leadership Team.</li><li>Align fundraising with financial goals and support accreditation efforts.</li><li>Drive equity-focused change initiatives across the organization.</li></ul>People &amp; Culture<ul><li>Build and mentor a high-performing team with a strengths-based, coaching-focused approach.</li><li>Foster a culture of learning, innovation, and reflective practice.</li><li>Support succession planning and equity in leadership pathways.</li></ul>External Engagement &amp; Advocacy<ul><li>Represent the Agency at community events, conferences, and with media and government stakeholders.</li><li>Strengthen relationships with donors, funders, and local partners.</li><li>Lead campaigns and events that raise the Agency’s profile and invite public support.</li></ul>WHAT YOU WILL BRING TO OUR ORGANIZATIONS<ul><li>Experience: Minimum 5 years in senior leadership roles within fund development, communications, or community engagement (preferably in nonprofit, social services, or public sector).</li><li>Education: Post-secondary education in communications, nonprofit management, business, or related field.</li><li>Knowledge: Inclusive marketing, fundraising ethics, donor relations, and EDI-informed storytelling.</li><li>Leadership Skills: Proven ability to build and lead teams, navigate complex portfolios, and embed equity into strategy.</li><li>Strengths: Excellent communication, collaboration, and consensus-building skills; culturally humble and values-driven.</li></ul>This is an opportunity to make a lasting impact in a community-based organization that values authenticity, collaboration, and empowerment. As Director, you will shape the stories we tell, strengthen the partnerships we build, and ensure our work is sustainable for years to come.TO APPLY<a href="https://easyapply.co/job/director-fund-development-and-marketing-communications?rcid=community_services" target="_blank">CLICK HERE TO APPLY</a>We are committed to recruiting a diverse workforce that represents the communities we proudly serve, while encompassing the principles of equity, inclusion and diversity. We strongly encourage applications from people of colour, Indigenous Peoples, persons with disabilities, people of all gender expressions and sexual orientations including queer, trans, and two-spirit people. In our words and actions, we recognize the challenges for those facing inequalities, while acknowledging our privilege, as we continuously strive to remove bias and reduce barriers that individuals may experience in the hiring and job-seeking process. We invite feedback from all applications who apply for roles within the Agency.

Maple Ridge Pitt Meadows  Community Services

Director, Fund Development and Marketing & Communications

BabyGoRound's program benefits low income families by providing access to essential baby gear and clothing, free of charge. We receive donations of second-hand clothing and baby gear from the public, which is processed and prepared by our volunteers. Our clothing sorting volunteers play a key role in ensuring that our inventory of baby clothing is organized, well stocked, and meets our quality standards.
Impact of this role:
Last year, BabyGoRound's program supported 1761 families with access to essential baby gear and clothing, positively impacting 5,750+ family members.

Approximately 95% of baby gear that BabyGoRound distributes annually is gently used. Last year, 66,800 lbs of pre-loved baby gear was diverted from the landfill, thanks to our community of donors and volunteers. Our gear processing and clothing sorting volunteers keep this circular system going round - checking, cleaning, and preparing critical baby gear to be passed on to the families who need it most. This circular approach of collecting and connecting pre-loved baby essentials is more than an exchange; it’s a cycle of care that benefits our planet and people.

Key responsibilities and duties include:
<ul><li>Inspecting clothing donations to ensure they are clean and in good condition
</li><li>Sorting clothing and accessories by style and size (e.g., sleeper, top, bottom, jacket / 0-3mo, 3-6mo, 6-12mo etc.)
</li><li>Keeping inventory well labeled and organized
</li><li>Putting laundry in the washer/dryer
</li></ul>
Skills:
<ul><li>Organized and detail oriented
</li><li>Enjoys engaging in repetitive tasks
</li><li>Able to use problem solving skills and judgement on condition of items</li></ul>We are looking for volunteers who are able to contribute at least 4 hours a month to this role.&nbsp;Comprehensive training, and ongoing support is provided.

BabyGoRound

Baby Clothes Sorting and Organizing Volunteer

A proud member agency of B ig Brothers Big S isters Canada 


Director of Programs 
 Job Posting 

 
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by our ne w ly l aunc he d 202 5 -2 03 0 St r ateg i c P l an . T h i s p l an out l i ne s four s t r ate g ic 
pr i or i t i e s de s i gne d to e l ev ate our i m pac t and ex pand our r e ac h and oppor tun i ty to 

shape the future for g i r l s and ge nde r -d i ve r se y outh . We ar e se e k i ng pass i onate 
l e ade r s to j o i n us i n c r e at i ng safe spac e s, fos te r i ng r e s i l i e nce, and em powe r i ng y oung 

pe op l e to r e ac h the i r fu l l pote nt i a l . 
 
Mission, Vision and Core Values 
 
Our Mission is to enable life-changing mentoring relationships to ignite the power and potential of young 
people. 
 
Our Vision is that all young people realize their full potential. 
 
Our Core Values are: 

 • We Champion Potential 
 • Every Connection Counts 
 • Showing Up Matters 

 
Big Sisters of BC Lower Mainland (<a href="http://www.bigsisters.bc.ca" target="_blank">www.bigsisters.bc.ca</a>) is a non-profit society and proud member agency of 
Big Brothers Big Sisters of Canada Federation. We are committed to enhancing the confidence, self-esteem 
and well-being of self-identified girls, non-binary, trans and Two Spirit youth. Big Sisters of BC Lower 
Mainland is a leader in mentoring youth and providing ongoing support through a variety of engaging 
programs. Our organization is committed to justice, equity, diversity, and inclusion and ongoing learning 
towards creating a more equitable society. We encourage applications from those who identify as 
Indigenous, a person of color, 2SLGBTQIA+, a person with a disability or a member of another community 
that experiences additional barriers. Join us and make a positive difference in the lives of others in the 
community. 
 
Why it’s great to work with us: 
Big Sisters is a friendly, inclusive and committed team who offers their employees fifteen vacation days 
within the first year, fifteen well-being days as well as three personal days. We provide a generous health 
care and extended benefits package, including prescription drugs and dental plan. We also offer our 
employees a professional development allocation and various learning opportunities. Ignite your full 
potential with Big Sisters! 

<a href="https://www.bigsisters.bc.ca/ignite-the-movement-big-sisters-of-bc-lower-mainland-2025-2030-strategic-plan/" target="_blank">https://www.bigsisters.bc.ca/ignite-the-movement-big-sisters-of-bc-lower-mainland-2025-2030-strategic-plan/</a>
<a href="http://www.bigsisters.bc.ca/" target="_blank">http://www.bigsisters.bc.ca/</a>

Is this you? 
You are an experienced people leader who thrives on supporting, coaching, and inspiring teams to do their 
best work in delivering high-quality community programs for girls and gender-diverse youth. Skilled at 
building trust, fostering collaboration, and engaging staff, you balance strategic thinking with hands-on 
problem-solving. You bring expertise in program leadership, evaluation, and risk management, and you 
approach complex situations with compassion, equity, and a trauma-informed lens. Above all, you are 
committed to creating an inclusive and supportive environment where both your team — and the children 
and youth they serve — can thrive. 
 
About the Role 
Reporting directly to the Chief Executive Officer and leading a team of approximately 13 team members 
(including 4 direct reports/supervisors), the Director of Programs directs the day-to-day operations of the 
agency’s programs and services to ensure that the organization’s goals and objectives are met. The Director 
of Programs oversees the planning, coordination, and administration of the programs to ensure consistency 
and quality of service delivery. As a member of the senior leadership team, participates in developing and 
executing operational and strategic plans. 
 
The successful candidate embodies our core competencies including leading with courage, making thoughtful 
decisions, thinking strategically, nurturing teamwork, promoting purpose and vision, managing the work and 
driving results. 
 
What you will be doing: 
Program Strategy &amp; Impact 

 • Lead the design, delivery, and evaluation of inclusive, trauma-informed programs that meet the 
diverse needs of youth and families. 

 • Ensure program quality, consistency, and compliance with legal and national accreditation standards. 
 • Use data and stakeholder feedback to drive continuous improvement and demonstrate impact. 
 • Collaborate with the fundraising department to develop funding proposals 
 • Oversee program budgets, case management systems, and child safety protocols. 

 
Organizational &amp; Community Leadership 

 • Contribute to strategic planning and agency-wide initiatives as a member of the senior leadership 
team. 

 • Foster meaningful partnerships with community organizations, funders, and national networks, and 
school districts. 

 • Represent the agency in public forums, roundtables, and collaborative initiatives. 
 
Team Development &amp; Culture 

 • Recruit, train, and support a high-performing, values-aligned program team. 
 • Promote a culture of accountability, learning, and psychological safety. 
 • Supervise staff performance and ensure alignment with organizational goals. 
 • Champion equity, inclusion, and culturally responsive practices across all program areas. 

 
Volunteer &amp; Stakeholder Engagement 

 • Support volunteer recruitment, engagement, and recognition strategies. 


 • Collaborate with fundraising and communications teams to share program outcomes and stories of 
impact. 

 
What you bring: 

 • Post-secondary education in social work, counselling, education, psychology, or a related field. 
 • Minimum six (6) years of leadership/management experience. 
 • Minimum three (3) years of experience in social service program delivery, coordination, or 

implementation. 
 • Demonstrated knowledge of community-based programs and provincial support systems. 
 • Strong knowledge of child and adolescent development. 
 • Experience working with culturally diverse clients and stakeholders, with a strong commitment to 

equity, diversity, and inclusion. 
 • Experience in quality assurance, including implementing and complying with accreditation standards, 

impact measurement, and program evaluation. 
 • Experience in group leadership, facilitation, and training. 
 • Proficiency in Microsoft Office; experience with case management systems is an asset. 
 • Valid driver’s license and access to a car. 
 • Experience in not-for-profit leadership is an asset. 
 • An equivalent combination of education, training, and experience will be considered.

 
What we offer: 

 • An opportunity to do meaningful work and make a positive impact on the community 
 • A supportive, positive and engaging work environment 
 • A commitment to work/life balance for employees, including a hybrid work environment, reduced full-

time work week (35 hours), and flex time 
 • An annual salary of $100,000 
 • Group benefits after three months 
 • Generous paid time off, including up to 15 vacation days, 15 wellness days, and 3 personal days in your 

first year 
 • Commitment to training and development to support employee growth through our Pro-D benefit 

 
This Position: 
This is a permanent, full-time (35 hours/week) position reporting to our Vancouver office with a minimum of 
two days in office. Daytime travel and some evening and weekend work will be required, which will be 
supported through flex time. Accommodation will be considered upon request. 
 
If this position sounds like you, please let us know why by submitting your resume and cover letter to 
<a href="mailto:jobs@bigsisters.bc.ca" target="_blank">jobs@bigsisters.bc.ca</a> 

 
Please use the Subject Line: Director of Programs 

 
We welcome applications from both internal and external candidates. To ensure timely consideration, 

applications will be reviewed as they are received; therefore, we encourage you to apply promptly. If your 
background and qualifications align with the position's requirements, we will be in touch. 

<a href="mailto:jobs@bigsisters.bc.ca" target="_blank">mailto:jobs@bigsisters.bc.ca</a>

<ul>	<li>Director of Programs</li>
	<li>Job Posting</li>
	<li>Our agency is embarking on an exciting period of growth and transformation, driven by our newly launched 2025-2030 Strategic Plan. This plan outlines four strategic priorities designed to elevate our impact and expand our reach and opportunity to shap...</li>
	<li>Mission, Vision and Core Values</li>
	<li>Why it’s great to work with us:</li>
	<li>Is this you?</li>
	<li>About the Role</li>
	<li>What you will be doing:</li>
	<li>What you bring:</li>
	<li>Please use the Subject Line: Director of Programs</li>
</ul>

Director of Programs

Surrey Women’s Centre is CHANGING THE DEFINITION OF VICTIM by providing a wide range of Crisis, Court and Counselling services to individuals who have experienced domestic violence, sexual assault, child abuse and other forms of gender-based violence.We are a crisis centre located in Surrey, British Columbia and work in collaboration with the medical and justice communities for the safety and care of survivors and children escaping violence. Our goal is to see gender-based violence diminish and one day disappear from our cultural lexicon. We empower survivors, and with your help we are changing the definition of ‘victim’.For more information about us, our programs and work for justice please visit <a href="https://surreywomenscentre.ca/about-us/" target="_blank">https://surreywomenscentre.ca/about-us/</a>,This is a volunteer opportunity.Purpose of the PositionThe Board of Directors are responsible for setting policy and strategy to support the organization’s vision, mission, and values. Directors work with other members of the board and executive leadership to carry out the mission of the Surrey Women’s Centre (“SWC”).The Board upholds its legal responsibility for approving organizational positions/policies, while ensuring accountability, transparency, and sound governance. All work is conducted through an intersectional feminist, anti-oppression, and&nbsp;decolonized lens.About YouThe ideal candidate is committed to support SWC in advancing safety, dignity, and systemic change for those escaping violence. You are collaborative, values-driven, and able to contribute time, expertise, and perspective to strengthen the organization’s governance.At this time, we are particularly seeking candidates with expertise in:•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fundraising and philanthropy•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Social enterprise development•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Marketing and public relations•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Government relations and public policyWe also strongly encourage applicants with lived experience relevant to the Centre’s work and candidates who bring perspectives including those living with disabilities, Indigenous, racialized and LGBTQQIA2S+ folks and other equity deserving groups.Key ResponsibilitiesBoard Directors are expected to:-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Commit to the vision, mission, and values SWC.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrate fiduciary, ethical, and legal responsibilities.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Attend and actively engage in monthly Board meetings and the Annual General Meeting.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate on at least one committee.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Arrive prepared to meetings, having prepared background materials.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support fundraising and development activities, including leveraging networks where possible.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Serve as an ambassador for SWC in the community, promoting our programs and values.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support and attend special events and organizational campaigns.&nbsp;Knowledge, Skills and Abilities-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to think strategically and make timely, quality decisions.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Adaptability and creativity.- Collaborative and respectful approach to working with others.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Recognition of the value that different perspectives and cultures bring to an organization.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of feminist social justice movements and/or experience in the community based sector.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Specific experience in one or more of the priority areas (fundraising, social enterprise, marketing/PR, government relations/public policy) is considered an asset.&nbsp;How to ApplyPlease submit your resume and cover letter to <a href="mailto:recruitment@surreywomenscentre.ca" target="_blank">recruitment@surreywomenscentre.ca</a>by October 10, 2025.&nbsp;We strongly encourage applications from and prioritize hiring people from diverse backgrounds and experiences, including folks with lived experience, racialized people and LGBTQQIA2S+ folks. We encourage, though don’t require, folks of these identities to indicate this on their cover letter.We thank all applicants, but only short-listed applicants will be contacted.Candidates will be screened and interviewed as applications arrive.

Surrey Women's Centre

Board Director

2025 

 
A PROUD MEMBER AGENCY OF BIG BROTHERS BIG SISTERS CANADA 

JOB POSTING 
 

1:1 Mentoring Coordinator 
Job Posting 

Mission, Vision and Core Values 
Our Mission is to enable life-changing mentoring relationships to ignite the power and potential of young 
people. 
Our Vision is that all young people realize their full potential 
Our Core Values are: 

 • We Champion Potential 
 • Every Connection Counts 
 • Showing Up Matters 

 
Big Sisters of BC Lower Mainland (<a href="http://www.bigsisters.bc.ca" target="_blank">www.bigsisters.bc.ca</a>) is a non-profit society and proud member agency of Big 
Brothers Big Sisters of Canada Federation. We are committed to enhancing the confidence, self-esteem, and 
well-being of female, female-identifying, non-binary, gender fluid, transgender, and Two Spirit youth. Big Sisters 
of BC Lower Mainland is a leader in mentoring youth and providing ongoing support through a variety of 
engaging programs. Our organization is committed to diversity and inclusion and we encourage applications 
from those who identify as Indigenous, a person of colour, 2SLGBTQIA+, a person with a disability, or member of 
another community that experiences additional barriers. Join us and make a positive difference in the lives of 
others in the community. 
 
Why it’s great to work with us: 
Big Sisters is a friendly, inclusive and committed team who offers their employees fifteen vacation days within 
the first year, fifteen wellbeing days as well as three personal days. We provide a generous health care and 
extended benefits package, including prescription drugs and dental plan. We also offer our employees a 
professional development allocation and various learning opportunities. Ignite your full potential with Big 
Sisters! 
 
Is this you? 
You are an energetic, responsible, and positive person with a strong commitment to our mission. You are 
passionate about mentoring girls, non-binary youth, and transgender youth who are looking for support from an 
additional caring and trusted adult in their lives. You take pride in building strong client relationships and 
supporting each match so they can work towards helping the Mentee achieve their goals and boost their self-
esteem. You have strong case management skills and understand the importance of ensuring safe and healthy 
mentoring relationships between volunteer mentors and our Mentees (ages 7-17). 

<a href="http://www.bigsisters.bc.ca/" target="_blank">http://www.bigsisters.bc.ca/</a>

2025 

Position Summary: 
The Mentoring Coordinator initiates, facilitates, supports, and monitors the mentoring relationship between a 
youth (the “Little” or “Mentee”) in need of academic support and an adult volunteer (the “Big Sister” or 
“Mentor” ). Recruiting, interviewing, screening, training, and supporting volunteers, as well as ongoing record 
keeping via database management, are key components of this position. 
 
What you will be doing: 
Case Management 

 • Conducts intakes with potential Littles / Mentees and their parent(s) / guardian(s) – explains the 
program, prepares case histories, assesses child and family needs and strengths, refers families to 
additional programs and resources as appropriate / necessary 

 • Interviews Big Sister and Study Buddy Volunteer applicants; provides assessment on suitability for the 
program; conducts training and orientation sessions for approved volunteers; manages and documents 
volunteer correspondence 

 • In accordance with Big Brothers Big Sisters’ National Standards, maintains ongoing contact with the Big 
Sister Volunteer and Little / Mentee (and their family) to ensure a supported, successful, and culturally 
responsive &amp; appropriate match; 

 • Monitors each match with particular attention to Little / Mentee’s physical, mental, and emotional 
safety &amp; wellbeing 

 • Develops and implements appropriate match support strategies as necessary (increased levels of 
monitoring &amp; support, connections to additional resources, etc.) 

 
Database / Client Records Management 

 • Ensures client and volunteer files are accurate and up to date 
 • Documents interviews, check-ins, conversations, emails, etc. with mentoring matches and produces 

written summaries, assessments, and reports 
 • Maintains security and confidentiality of child / youth / volunteer information in accordance with 

Agency policies and FOIPPA regulations 
 
Program Operations 

 • Participates in the organization of, and offers suggestions on, agency activities, special events, 
scholarship applications, camps and workshops 

 • Works to ensure the appropriate support of program participants within the constraints of agency 
resources 

 • Participates in evaluating the effectiveness and efficiency of the program and provides suggestions to 
modify programs and procedures 

 • Participates in ongoing trainings related to child &amp; youth safety and wellbeing, JEDI implementation, 
anti-racism education, etc., as required 

 
Community Outreach 

 • Acts as a liaison between the Agency and youth workers at other community organizations, schools, 
government ministries, municipalities, and ethno-cultural groups as requested 


2025 

 • Establishes and maintains a professional network of contacts at youth-serving agencies throughout our 
service area 

 • Maintains a thorough knowledge of community resources to meet client needs 
 • Attends and participates in community events such as volunteer recruitment fairs, sector development 

events, funder events, as required 
 

What you bring: 
Experience &amp; Education 

 • Minimum 2-year post-secondary diploma with related work experience (required) or a bachelor’s 
degree in social sciences or humanities (preferred) 

 • 1 - 3 years direct program delivery experience working with children and families, ideally in a not-for-
profit social services organization 

 • Demonstrated knowledge of community-based programs and provincial support systems for youth &amp; 
families is preferred 

 • An equivalent combination of experience &amp; education will be considered, however, a minimum 2-year 
diploma is mandated by our National Standards 
 

Other Knowledge / Skills / Abilities / Training 
 • A clear criminal records check, including vulnerable sector (Big Sisters will reimburse the cost of 

obtaining a CRC if candidate does not have a recent one) 
 • Computer literate, experience with databases such as Microsoft Dynamics as strong asset 
 • Cantonese language skills are an asset 
 • A valid driver’s license and access to a reliable vehicle is an asset 

 
What we offer: 

 • An opportunity to do meaningful work and make a positive impact in the community 
 • A supportive, positive and engaging work environment 
 • A commitment to work/life balance for employees, including a hybrid work environment, reduced full-

time work week (35 hours), and flex time 
 • Group benefits after three months 
 • Generous paid time off, including up to 15 vacation days, 15 wellness days, and 3 personal days in your 

first year 
 • Commitment to training and development to support employee growth through our Pro-D benefit 
 • An annual salary of $48,000 


If this position sounds like you, please let us know why by submitting your resume and cover letter to 
<a href="mailto:jobs@bigsisters.bc.ca" target="_blank">jobs@bigsisters.bc.ca</a> using the subject line: 1- 1 Mentoring Coordinator 

 
Applications will be reviewed as they are received; this posting will close without notice when the position is 

filled. 

<a href="mailto:jobs@bigsisters.bc.ca" target="_blank">mailto:jobs@bigsisters.bc.ca</a>

<ul>	<li>1:1 Mentoring Coordinator</li>
	<li>Job Posting</li>
	<li>Mission, Vision and Core Values</li>
	<li>Why it’s great to work with us:</li>
	<li>Big Sisters is a friendly, inclusive and committed team who offers their employees fifteen vacation days within the first year, fifteen wellbeing days as well as three personal days. We provide a generous health care and extended benefits package, inc...</li>
	<li>Is this you?</li>
	<li>Position Summary:</li>
</ul>

1:1 Mentoring Coordinator

**There are two shifts available for this position: Evening (Tuesday-Saturday 5pm - 12:30am) and Overnight (Tuesday - Saturday 11:30pm - 7am)**Please indicate in a cover letter which shift you are interested in applying for**This posting will close October 3rd, 2025JOB SUMMARYThe Drop-In Program Facilitator plays a key role in the effective functioning of the WISH Drop-In Centre, a community-led space by and for sex workers. This position balances frontline service delivery with responsibility for incident response and shift coordination. Program Facilitators provide direct participant support, coordinate shift tasks, and respond to incidents with sound judgment and strong crisis intervention skills. They ensure participants have consistent access to meals, supplies, referrals, and harm reduction supports while maintaining a trauma-informed, low-barrier environment. Program Facilitators uphold WISH’s policies and values, modelling acceptance, caring, dignity, and respect to foster an affirming and non-judgmental space for street-based sex workers. &nbsp;DUTIES &amp; RESPONSIBILITIES<ul><li>Support the effective functioning of the Drop-In centre by communicating effectively with participants and taking the lead on crisis de-escalation with sound judgement.&nbsp;&nbsp;</li><li>Ensure all shift policies and procedures are consistently maintained and that shift tasks are completed.&nbsp;</li><li>Provide support to a constant flow of participants through basic needs services such as food, showers, first aid supplies, donations and other WISH programming.</li><li>Provide leadership, coaching, guidance to shift mates, volunteers and visiting programs in the Drop-In and work with the Drop-In leadership team to provide input and feedback for centre policy and ban recommendations. &nbsp;</li><li>Support participant services by helping to orient new staff and volunteers, sharing knowledge of program policies, and modelling effective practices on shift. Ensure shift statistics, inventory and any critical incident reports are completed and submitted to Drop-In leadership.</li><li>Ensure shift participant logs are completed and posted, while ensuring any ban recommendations are discussed with the leadership team before finalization.</li><li>Facilitate shift debriefs with the team at the end of the shift and liaise with other&nbsp;Program Facilitators in the crossover of shifts.</li><li>Communicate regularly with the Drop-In leadership team regarding shift issues, inventory needs, participant issues, and general updates.</li><li>Attend staff meetings, and strategic planning meetings as required.&nbsp;</li><li>Assist with meal preparation, serving, and kitchen clean-up as needed.</li><li>Perform necessary&nbsp;domestic&nbsp;duties (i.e. dishes, laundry, cleaning, sweeping, and mopping etc) to the extent that it is required at open, close, and throughout all shifts.</li><li>Work with participants to determine their needs in the community and provide referrals to target services and programs, both within WISH and to external organizations.&nbsp;</li><li>Accept physical donations from community members, interact with them positively, and transfer the donations into the storage areas.&nbsp;</li><li>Perform basic first aid duties as required and respond to critical incidents to maintain the safety of all staff, participants, and volunteers in the space.</li><li>Provide appropriate advocacy and support to the participants by supplying information and referrals.&nbsp;</li><li>Maintain positive and constructive working relationships with coworkers through teamwork, collaboration, and debriefing.</li><li>Maintain a knowledge of sex work legislation and policy issues, as well as a good awareness of services and supports available in the Downtown Eastside.&nbsp;</li><li>Other duties as required.</li></ul>QUALIFICATIONSTraining &amp; Experience<ul><li>2 years working in front line social services in the Downtown Eastside or similar community. Or an equivalent combination of education, training, experience, and lived experience.</li><li>Self-identified sex workers (current or former) are encouraged to apply. Lived experience is a core requirement for this position and central to our community-led approach.</li></ul>Education &amp; Knowledge<ul><li>Certificate in a related human / social service field</li><li>Possess an understanding of the needs and challenges of those involved in street level sex work in Vancouver.</li><li>Knowledge and understanding of Indigenous peoples and the legacy of colonialization, the Residential school system, the 60’s Scoop, and lasting cyclical trauma.</li><li>Knowledge of the Downtown Eastside community and its services as well as issues in Sex Work legislation and policy.</li><li>Knowledge of gender diversity and trans-inclusivity.</li><li>Knowledge of WISH programs and overall operations</li></ul>ADDITIONAL REQUIREMENTS<ul><li>Maintain a commitment to providing a healthy and safe space for street-based sex workers.</li><li>Demonstrated leadership skills and ability to model appropriate supportive approaches.</li><li>Practices an anti-oppressive, feminist approach to supporting marginalized people</li><li>Maintain healthy workplace boundaries.&nbsp;</li><li>Strong skills in conflict resolution, de-escalation, and problem-solving.</li><li>Excellent oral and written communication skills, including the ability to work in a respectful and cooperative manner with supervisors, co-workers and participants.</li><li>Possess a demonstrated ability to support vulnerable communities compassionately and non-judgmentally.</li><li>Possess strong collaboration and empathetic communication skills.</li><li>Ability to respond to emergencies and proven experience in crisis de-escalation techniques.</li><li>Hard-worker, self-starter and able to work as a part of a team.</li><li>Criminal Record Check required (Please note that charges or convictions that are not considered relevant to working or volunteering at WISH include those related to sex work, addiction or drug possession, or property-related&nbsp; offences.)</li></ul>This position requires union membership (i.e.: you will be unionized)

WISH Drop-In Centre Society

Drop-In Program Facilitator

OrganizationLocated on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.Consider joining our committed team of staff and being part of an innovative, inclusive and engaging workplace.&nbsp; Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.Main Purpose &amp; FunctionThe Gathering Place serves a diverse group of people, with a goal of providing a safe welcoming space for everyone including; people experiencing homelessness and mental health, trauma and substance use issues.&nbsp;&nbsp; The Director provides operational and strategic leadership and direction to improve the quality and effectiveness in the delivery of programs and services offered at the Gathering Place.&nbsp; The Director oversees and implements special initiatives related to departmental strategic plan and evolving needs of the Downtown South community to enhance program offerings, patron experience, centre effectiveness and employee engagement.&nbsp;&nbsp;The position reports to the Managing Director, Social Operations.&nbsp; The position works in conjunction with other Arts, Culture, and Community Service leadership teams, Social Operations Directors, Managers and administrative employees.&nbsp; The position is responsible for directly managing a team of one exempt manager and a large staff of front line CUPE 15 employees.&nbsp;The Director develops and maintains effective relationships with other city departments including Human Resources, Non-Market Housing, Facilities Management, Corporate Protective Services, Social Policy, Homelessness Services, Street Engineering, the Vancouver Police Department, as well as community services and non-profit agencies, advisory boards, including representatives of local residents, to establish and coordinate a response to emerging and ongoing community concerns.&nbsp;Specific Duties &amp; Responsibilities<ul><li>Responsible for the strategic and operational leadership including the planning, development, implementation, evaluation, management and administration of the Gathering Place, to ensure alignment with City of Vancouver goals, strategic plans, public policies, and the mission, vision, and values of the portfolio as well as compliance with policy and regulatory requirements.&nbsp;</li><li>Integrates the City’s leadership and management competencies in their directing of Centre activities and facilitates incorporation of these competencies into the work of staff.&nbsp; Modeling excellence and supporting staff to incorporate value-based decision-making, adaptability, and innovation and initiative into their work.</li><li>Inspires strategic vision in others by identifying, establishing, and communicating clear and meaningful expectations and outcomes.&nbsp;</li><li>Demonstrates leadership using positive reinforcement, strengths-based feedback and coaching to direct team members, stakeholders, and partners. Champions positive working relationships amongst team members as well as externally.&nbsp;</li><li>Facilitates collaboration, cooperation, and coalitions among diverse groups, aimed at improving programs, services and goals.</li><li>Ensures full implementation and compliance with organizational policies, including documentation protocols, incident reporting, occupational health and safety standards, and collective agreement provisions. Monitor and review site practices regularly to ensure alignment with internal audits, safety requirements, and corporate expectations.</li><li>Leads and supports the coordinated response to critical incidents, working closely with the Security Supervisor to ensure timely investigation, accurate reporting, and appropriate follow-up and resolution in alignment with policy and safety protocols.</li><li>Oversees the consistent application of safety and security protocols and ensure regular reviews and staff training are in place.</li><li>Leads staff through organizational change in response to City and departmental priorities and shifting needs in the community.</li><li>Ensures that services are provided in ways that are sensitive and responsive to the broad range of diversity within the patron population including, but not limited to, gender, race, culture, ability, and sexual orientation.</li><li>Addresses patron feedback in a manner that upholds staff credibility, maintains safe boundaries, and fosters a respectful and supportive service environment.</li><li>Partners with Corporate Protective Services, Vancouver Police Department, and Violence Prevention teams to develop, monitor, and adapt site-specific safety plans and expectations for patrons and staff.</li><li>Proactively mitigates risks related to patron escalation and staff exposure through clear role clarity, timely leadership intervention, and policy-based decision-making.</li><li>Ensures Centre operations and services are compliant with all policy and regulatory requirements, including WorkSafeBC, OHS, corporate policy, etc.</li><li>Conducts and is accountable for the recruitment and retention process; including hiring, performance planning and development, delegating work assignments as well as management of employee morale, complaints and leading in labour relation matters (discipline &amp; grievances) as appropriate and in accordance with the collective agreement.</li><li>Identifies staffing needs to ensure services are provided safely, effectively and appropriately.</li><li>Promotes a healthy, inclusive, and psychologically safe workplace by proactively identifying and addressing team dynamics and behaviours that may undermine collaboration, equity, or organizational culture.</li><li>Collaborates with Human Resources and union partners to proactively address and resolve staff relations issues.</li><li>Fosters an environment of fairness and respect by modeling inclusive practices and applying organizational standards consistently across service areas and stakeholder interactions.</li><li>Works with the Managing Director, Finance, Operations Directors and others as identified, to plan and oversee the departmental finances, Capital Planning process across the three centres.</li><li>Responsible for the effective financial management of allocated resources including preparing the annual budget, approving and monitoring expenditure, and ensuring that appropriate procedures are implemented to track financial transactions.&nbsp;</li><li>Negotiates BC Housing contracts and submits funding requests for shelter and other funded services.</li><li>Ensures the Centre is compliant with all reporting requirements set out by the City, BC Housing and other funders.&nbsp;</li><li>Works collaboratively with the Downtown South Gathering Place Community Centre Association board to establish and implement short and long-range goals and objectives for programs and services.</li><li>Represents the Gathering Place and the City in a professional manner that demonstrates the values of the City, Department and Centre.&nbsp;</li><li>Develops an annual work plan with timelines.&nbsp;</li><li>Other duties as assigned.</li></ul>QualificationsEducation and Experience:<ul><li>Post-secondary degree, preferably at a Masters level in Community Development, Education, Business Administration, Public Administration, Social Work, or a related discipline.</li><li>A minimum of 8 years experience in the social services sector in progressively senior roles, including at least 5 years experience in senior administration of a non-profit or public organization; or equivalent combination of education and experience.&nbsp;</li></ul>&nbsp;Knowledge, Skills and Abilities:<ul><li>Considerable knowledge of management of a community-based organization; including human resource management in a unionized environment, financial management, administration management and program management.</li><li>Extensive knowledge of and demonstrated experience of community development principles is essential; experience working with a diverse community including vulnerable populations including; seniors, Indigenous groups, newcomers, LGBTQ2+, and those who experience barriers to social and economic participation in community; knowledge of and demonstrated commitment to anti-racism and de-colonization work.</li><li>Strong follow-through and accountability on assigned strategic and operational priorities from senior leadership.</li><li>Ability to work with and gain trust with a broad constituency, e.g. leaders in non-profit and business communities, members of advocacy groups.</li><li>Excellent communications skills, verbal and written.&nbsp; Listens well and encourages open exchange of information and ideas using appropriate communication methods.&nbsp;</li><li>Ability to Lead through change and navigate complexity with integrity, transparency, and adaptability.</li><li>Problem solving skills; including ability to engage others in developing creative, conflict neutral approaches to resolving issues.&nbsp;</li><li>Ability to use tact and diplomacy in dealing with sensitive, complex and confidential situations.&nbsp;</li><li>Strong leadership and organizational development skills; broad knowledge and experience in place based strategies, community development initiatives and programs/services that promote arts, education and culture, food security, social justice, and inclusion.&nbsp;</li><li>Excellent organizational and time-management skills, advanced ability to meet multiple, tight deadlines, and prioritize workload.</li><li>Strong team player, with the ability to work well independently, and shows strong initiative and enthusiasm.&nbsp;</li><li>Vulnerable Sector police record check.</li></ul>Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work a hybrid work week from locations that are a daily commutable distance from their work at a City worksite. &nbsp;At this time this position is eligible to be part of the Flexible Work Program.Business Unit/Department: Arts, Culture and Community Services (1200)&nbsp;Affiliation: Exempt&nbsp;Employment Type: Regular Full Time&nbsp;Position Start Date: November, 2025&nbsp;Salary Information:&nbsp;Pay Grade&nbsp;RNG-111: $125,619 to $165,280 per annumApplication Close: October 2, 2025At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders&nbsp;and persons with disabilities are encouraged to apply.&nbsp; Accommodations will be provided upon request during the selection process.<a href="void(0);">Learn more about&nbsp;our commitment to diversity and inclusion</a>.&nbsp;Before you click Apply nowOnce you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.

26 Community & Social Services Jobs in Coquitlam, BC, Canada