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INTERNAL/EXTERNALJob Title:Housing Relief WorkerPosition Type:Bargaining Unit, Permanent, Relief (occasional shifts – as needed)Number of Positions:10Rate:$22.65 per hourVacation:8% Vacation PayHours:VariesSupervisor:Senior Manager of Housing, Manager of Family Housing, THP Program Manager, Senior Manager of Kingston Road Housing, Senior Manager of Dunn Avenue Housing, Senior Manager of 40 Oak HousingPosting Date:October 8, 2025Application Deadline:Until Positions are filledLocation:145 Queen St. East, 40 Oak, 20 Palace, 418 Dawes Rd, 704 Mortimer, 4628 Kingston Road, 90 Dunn Ave – Toronto, OntarioWhy Fred Victor?For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.We are seeking motivated self-starters to work as a Relief Staff for our Housing Programs. Fred Victor Housing consists of a variety of affordable and rent geared to income housing programs. They all serve people who are experiencing homelessness and poverty. The position requires respect for, and expertise working with people who face barriers due to mental health, substance use, trauma, social isolation, immigration, poverty, unemployment/underemployment and history with the criminal justice system. The incumbent will also be someone who is personable, dynamic and creative in their approach. The position also requires a great amount of flexibility and ability to be available on very short notice. Relief staff are expected to be available to provide short notice shift coverage and to work a variety of shifts that include: overnights, days, evenings, weekends and holidays.Does this sound like work you want to be a part of?We offer a high energy and collaborative, learning environment, and an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 60 programs and services and more than 21 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.What You Will Do<ul><li>Welcome community members and tenants into the program or building</li><li>Develop and facilitate groups,community activities, life skills programming and encourage on going participation.</li><li>Proactively de-escalate potential conflicts; deal with emergencies as they arise and effectively handle crisis and conflict when necessary</li><li>Provide tenants and community members with referral information for other Fred Victoras well as external community supports and resources</li><li>Complete administrative tasks such as answering phones, supporting food programming, writing letters, notices, daily entries into Pirouette and tracking statistical information.</li><li>Attend daily debriefs and shift changes and complete incident reports as required</li><li>Facilitate regular participant or tenant meetings, introductions and conflict resolution meetings</li><li>Support to all tenants and community members to maintain their housing and assist them to deal with housing and program related issues such as; behavior, social isolation, mental health, substance use and hygiene by encouraging and assisting and supporting tenants to problem solve and access community resources</li><li>Role-model professional behaviour and positive communication with participants, volunteers and partners</li><li>Attend staff meetings, supervisions, and trainings as required</li><li>Support tenants and community members utilizing harm reduction principles and programming, including handing out safe use kits, and responding to overdoses</li><li>Assist with meal serviceincluding serving of food</li><li>Clean and prepare rooms for new intake when required.</li><li>Assist tenants and program space with pest control preparation.</li><li>Engage community members and tenants and build healthy, positive relationships</li><li>Build a culture of teamwork</li><li>Adhere to agency policies and procedures and uphold Fred Victor values in our community</li><li>Other duties as assigned by supervisor</li></ul>What You Bring to the Team<ul><li>Diploma or degree in Social Services and/or equivalent 1 year of front-line social services experience</li><li>Thorough knowledge of community-based resources and supports</li><li>Open and flexible availability.</li><li>Experience working directly with men and women from diverse racial, ethnic and cultural backgrounds. Strong understanding and commitment to social justice issues and anti-racism and anti-discrimination practices.</li><li>Demonstrated experience working with individuals with mental health and addiction issues</li><li>Strong skills in crisis intervention, conflictresolution and de-escalation strategies</li><li>Strong knowledge and understanding of trauma informed practices</li><li>Experience with group facilitation and community development programming</li><li>Strong knowledge of harm reduction tools and resources</li><li>Strong interpersonal skills resulting in effective, productive and appropriate relationships with the community members, tenants and greater FV community, partner programs and organizations including police and other crisis services</li><li>Strong written and oral communication skills</li><li>Highly developed ability to make fast and sound judgments</li><li>Highly reliable and proven ability to work independently, adhere to team decisions and to give, receive and follow direction to and from others</li><li>Well-developed understanding of and a proven ability to communicate appropriate professional boundaries</li><li>Strong understanding of systems that cause and support homelessness, poverty, discrimination and a respect for the realities of the community we serve</li><li>Demonstrated ability to plan, prioritize work and remain adaptable and flexible.</li><li>CPI; First Aid/CPR; anti-oppression/anti-racism; Suicide Intervention and overdose prevention are required certification/trainings for this role</li></ul>Working Conditions<ul><li>There is a likelihood of exposure to unpredictable behavior, unpleasant odors, bodily fluids and pests including bedbugs, mice and cockroaches.</li><li>All employees must expect to be in potentially threatening situations.</li><li>This is stressful and emotionally challenging work that deals with vicarious trauma, grief and compassion fatigue on a regular basis</li><li>Required to travel to Fred Victor’s program and administration locations</li><li>Travel will be by public transportation, unless approved to use personal vehicle</li><li>Will be required to work weekends but also could be asked to work mornings, evenings or overnights on occasion in order to provide oversight to the program</li><li>Must be willing to work with pets as many tenants have pets.</li></ul>Compensation and Benefits<ul><li>For the Housing Relief Worker, Fred Victor pays an hourly rate of $22.65</li><li>8% Vacation Pay</li><li>Access to employee and family assistance plan</li></ul>How You Can ApplySend your resume and cover letteras one document to the Hiring Housing Manager at&nbsp;<a href="mailto:dropinhousingrelief@fredvictor.org" target="_blank">dropinhousingrelief@fredvictor.org</a>&nbsp;with Housing Relief Workerin the subject line.A Police Record Check is required by the final candidate prior to hiring.Accessibility &amp; AccommodationFred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experienceIf you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality.

Fred Victor

Housing Relief Worker

About Native Child:Native Child and Family Services of Toronto, (NCFST) strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centered, family focused, and community driven.At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.Why You’ll Love It at Native Child<ul><li>Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.</li><li>Access to Employee and Family Assistance Program.</li><li>A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.</li><li>Learning and Development opportunities to fuel your professional growth.</li><li>Maternity leave top-up</li><li>Generous Paid Vacation and Days-off</li><li>A Culturally rounded environment celebrating our roots</li></ul>Position Summary:Reporting to the Supervisor of Transitional Housing or the Supervisor of the Mdewgaan Healing Lodge, the Housing Services Support Worker will:Key Responsibilities:<ul><li>Maintain a safe, welcoming, and secure environment by upholding the rules and expectations of the home.</li><li>Provide supervision, guidance, and support to residents, emphasizing life skills, parenting, and social development.</li><li>Collaborate with residents to identify housing, personal, and family goals, and offer ongoing support to achieve and sustain them.</li><li>Deliver individualized supports, including crisis intervention, conflict resolution, and responsive interventions that promote stability and well-being.</li><li>Plan, facilitate, and support group activities and programming focused on life skills, cultural connection, and community engagement.</li><li>Assist residents with practical needs such as transportation, accompaniment to appointments, and access to community services and resources.</li><li>Integrate culturally grounded, trauma-informed, and strength-based practices into daily interactions and program delivery.</li><li>Coordinate referrals to counselling, cultural programs, groups, classes, and other relevant support services.</li><li>Maintain the cleanliness, safety, and organization of program spaces, equipment, and supplies.</li><li>Manage food inventory, complete bulk orders, and conduct grocery shopping as required.</li><li>Prepare clear and timely written and verbal updates, assessments, and reports on resident progress and program participation.</li><li>Maintain accurate and up-to-date case documentation in accordance with agency standards and timelines.</li><li>Collaborate with the case manager to ensure coordinated, holistic, and continuous support for residents.</li><li>Represent Native Child and Family Services of Toronto in a professional manner within the community and among partner networks.</li><li>Be available to work assigned shifts and remain awake, alert, and responsive throughout the duration of each shift.</li><li>Perform other related duties as assigned.</li><li>Shift times vary based on program needs and requirements (Current Shift Times: 8:00 a.m-4:00 p.m., 4:00 p.m-12:00 a.m., and 12:00 a.m-8:00 a.m.).</li><li>Work location may vary according to program needs and requirements.</li></ul>Minimum Qualifications and Skills:<ul><li>Post-secondary education in a Human Services field (e.g., BSW, CYC, CYW, SSW) or an equivalent combination of related education and relevant experience within the shelter, housing, or social services sector.</li><li>Minimum of one (1) year of direct experience providing housing or support services within a transitional housing, emergency shelter, or group living environment.</li><li>Preference will be given to candidates with Indigenous lived experience and/or a strong understanding of Indigenous cultures, values, and community experiences.</li><li>Strong connection to and/or established relationships with First Nations, Inuit, and Métis communities.</li><li>Knowledge of resources and services available to Indigenous peoples related to housing, homelessness, addictions, mental health, and community well-being.</li><li>Demonstrated ability to provide trauma-informed, culturally grounded, and strength-based supports that promote healing and well-being.</li><li>Strong written and verbal communication skills, with proven organization, initiative, and commitment to confidentiality.</li><li>Ability to work collaboratively and respectfully with residents, colleagues, and community partners, demonstrating interpersonal skill, tact, and cultural sensitivity.</li><li>Commitment to integrating the Mission, Vision, and Values of Native Child and Family Services of Toronto into daily practice, service delivery, and professional relationships.</li><li>Understanding of workplace health and safety practices and employee responsibilities under current legislation.</li><li>Current CPR and First Aid certification, or willingness to obtain prior to employment.</li><li>Successful completion of a Police Vulnerable Sector and Broad Record Check (PVSBRC) is required.</li><li>A valid Ontario Class G driver’s licence and access to a reliable vehicle are considered assets</li><li>Flexibility to work various shifts, including evenings, overnights, weekends, and holidays, as required</li></ul>Please note that the successful candidate will be required to complete a background check prior to employment.Work Environment:Working Conditions:Work involves minimal physical or psychological risk, which could result from unavoidable exposure to dangerous situations or hazardous, disagreeable or uncomfortable working conditions<ul><li>Residential setting with multiple program locations across Toronto (eight in total)</li><li>Residences include several internal and external staircases and are not equipped with elevators</li><li>The position is often single-staffed and task-oriented, requiring a high level of physical activity, including household tasks such as cooking, cleaning, grocery shopping, and conducting perimeter checks</li><li>Requires the ability to lift and carry items weighing between 30 and 50 pounds as part of daily household and program activities</li><li>Overnight shifts are awake overnights, requiring staff to remain alert and responsive throughout the duration of the shift</li><li>Shift times vary based on program needs and requirements and are subject to change</li></ul>Current shifts include8:00 a.m. - 4:00 p.m.4:00 p.m. - 12:00 a.m.12:00 a.m. - 8:00 a.m.Additional InformationInterested in this role, but don't meet every requirement? We encourage you to apply online! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team.Visit our LinkedIn Company Page or follow us on LinkedIn.Our Commitment:We are an Equal Opportunity Employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected ground. We encourage applications from all qualified individuals, including those from Indigenous backgrounds.In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Native Child will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. If you require accommodation during the interview process, please contact Human Resources at <a href="mailto:hrncfst@nativechild.org" target="_blank">hrncfst@nativechild.org</a>.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Come join our team - and help create a difference in the community

Native Child and Family Services of Toronto

Housing Services Support Worker

DATE:&nbsp;October 28, 2025 CLOSING DATE:&nbsp;November 11, 2025&nbsp; LOCATION:&nbsp;Toronto, ON - Social Medicine Housing Solutions (SMHS) COMPENSATION:&nbsp;$25.05/hr VACANCY: Multiple WORK TYPE:&nbsp;Onsite Job ID: 10380548Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. Job Summary The Personal Support Worker is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The Personal Support Worker will support, as assigned, the needs of the vulnerable, at risk, older adults and seniors living on-site under the auspices of the program. This support relates to the physical, cognitive, mental health and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security, fire and general health and safety practices. The Personal Support Worker will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program. Social Medicine Housing Solution (Social Medicine)&nbsp;is an interdisciplinary team of providers from the University Health Network and LOFT Community Services that provides wrap around services to individuals with concurrent conditions that span physical and mental health challenges and social and economic vulnerability who are experiencing homelessness or at risk of losing their housing.&nbsp; Social Medicine delivers clinical hands-on support to those with complex healthcare needs providing outreach and case management services with access to psychiatric and medical assessment, consultation, and access to treatment, service planning, advocacy, and system navigation support. The aim of this partnership is to provide low barrier access to housing for these individuals, while assisting in stabilizing their physical and mental health, substance use, behavioural, psychosocial, and social drivers of health challenges. The Social Medicine team works from a housing first and harm reduction approach. The goal is to work with individuals in getting connected to housing and follow up support that meets the level of need required for each individual to live successfully in the community. What You Will Do<ul><li>Support of the physical and mental health requirements of client</li><li>Establish a working rapport with clients that supports their dignity, encourages personal empowerment, and facilitates addressing their psychosocial, behaviour management and medical needs.</li><li>Support clients with reminders related to taking their medications at the scheduled time(s) and in accordance with their physicians' instructions.</li><li>Adhere to residence/program established medication system procedures, including ordering, recording and reminding clients about the administration of their medication as well as the self- medication program.</li><li>Monitor and support clients with medical problems and illnesses, including cleaning areas which require immediate attention, i.e. linens, floor coverings, etc. for the comfort and support of the clients. Further, record illnesses and circumstances related to illness, and arrange for medical/emergency intervention in liaison with the Senior PSW and Program Manager.</li><li>Encourage and assist clients in the following activities of daily living:<ul><li>laundering and ironing of personal clothing</li><li>dressing/undressing, and ensure clients are dressed appropriately,</li><li>personal hygiene including grooming, shaving, oral hygiene, nails and bathing,</li><li>ambulation, toileting and transferring support,</li><li>at mealtimes, meal preparation, serving, feeding, cutting food, etc.,</li><li>care for incontinent clients, make client's bed,</li><li>shopping.</li></ul></li><li>As a means of promoting a normalized lifestyle, support clients with daily living chores such as bed making, dusting, sweeping and generally keeping their living space in a clean and orderly fashion.</li><li>Provide support with managing behaviours and problems arising from cognitive issues.</li><li>Provide social support in areas such as conversation, making phone calls, writing letters, facilitating interest in hobbies and other recreational activities.</li><li>Escort to medical appointments, visiting friends and other identified needs for social interaction in the community as needed.</li><li>Maintain current and accurate records of the provision of care services and document behaviours for individual clients in accordance with established procedures.</li><li>Participate in regularly scheduled meetings with clients and/or other members of the staff team for the purpose of developing goals of support for individual clients. Adhere to the goals and tasks developed.</li><li>Maintenance ad security, fire and general health and safety</li><li>In emergency situations, contact appropriate emergency services immediately. In addition, record all incidents using the appropriate forms. Contact with the Program Manager or designated person will be initiated in accordance with residence/program procedures and practices.</li><li>Interact with clients during the designated shift, where appropriate. In addition, a formal contact will occur daily to ensure client comfort and safety.</li><li>If a client is missing, record and follow up according to the program procedures.</li><li>Ensure equipment and supplies for personal support are readily available. Report any damage or need for repair to maintenance and the Program Manager.</li><li>Specific medical responsibilities (at applicable sites)</li><li>Monitor the medication program, working directly with the physician, the pharmaceutical consultant, other Personal Support Workers and the Program Manager regarding any problem in the system.</li><li>Ensure the proper storage and recording of medication from the pharmacy, in consultation with the pharmacist and physicians.</li><li>Social/ Recreational Activities</li><li>Attend program co-ordination meetings and participate in planning activities, as required.</li><li>Maintain accurate records of program participants.</li><li>Keep appropriate staff informed of client absent for meals/medication items, because of special outings.</li><li>Ensure that equipment/supplies required are available and ready for use. Report any damage/need for maintenance on equipment to Senior PSW and Program Manager.</li><li>Actively participate in all planned program activities</li><li>Other responsibilities as delegated by the Services Coordinator or Program Manager.</li></ul>What You Bring: Must Haves<ul><li>Post-secondary education in human services. This qualification may be met by, but not restricted to, a diploma or certificate from a recognized community college (Gerontology Worker Diploma, Personal Support Worker Certificate etc.)</li><li>Experience with vulnerable, older adults and seniors with unique special needs including cognitive impairments and/or mental health issues.</li><li>Knowledge of medication and general health and psychiatric conditions</li><li>First Aid and CPR training</li><li>Ability to organize activities and work with individuals and groups in the areas of assessment, problem solving and crisis management.</li><li>Ability to interact with clients in a positive and supportive manner.</li><li>Demonstrated ability to work with multi-disciplinary professionals and other staff in a team environment.</li><li>Good oral and written English skills.</li><li>Creativity and flexibility.</li><li>Computer skills are required.</li></ul>Nice-to-Haves<ul><li>Experience in social/recreational co-ordination preferred.</li><li>Possession of a vehicle and valid Ontario Driver's License is preferred.</li></ul>Work Environment<ul><li>Expected to meet people outside, making exposure to the weather an expectation of the position.&nbsp;</li><li>A car is not a requirement of the position however driving for prolonged periods of time with frequent stops is an essential part of the job.&nbsp;</li><li>You may need to walk on rough terrain from time-to-time, for example uneven ground, parks, or ravines while providing outreach to community members sleeping outside.</li></ul>What We Offer<ul><li>E-learning program available all year round</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note: A satisfactory vulnerable sector check (VSC) is also required.

LOFT Community Services

Personal Support Worker_Relief

LE CENTRE MECHTILDEMaison d’aide et d’hébergement pour femmes et enfants victimes de violence conjugale et familiale ou à risque d’itinérance<h2>INTERVENANTE – LISTE DE RAPPEL</h2>Lieu de travail : Hull (Gatineau)Type de poste : Indéterminé - Liste de rappel / Temps partiel occasionnelTaux horaire : Entre 23.24$ et 30.37$Horaire :<ul><li>Remplacements de jour, soir ou nuit</li><li>Remplacements en semaine et/ou la fin de semaine</li><li>Jour : 8 h à 16 h</li><li>Soir : 16 h à minuit</li><li>Nuit : minuit à 8 h</li></ul><h2>À PROPOS DU POSTE</h2>Nous recherchons des personnes animées par des valeurs féministes fortes et désireuses de contribuer activement à notre mission d’aide et de solidarité envers les femmes.Le poste offert est un poste d’intervenante à temps partiel occasionnel, pour notre liste de rappel.&nbsp; Nous sommes à la recherche de collaboratrices disponibles et engagées, capables d’offrir :<ul><li>Au moins 16 disponibilités par mois (1 disponibilité = 1 quart de travail);</li><li>Une fin de semaine par mois;</li><li>Quatre quarts de nuit par mois.</li></ul>Il est essentiel d’être disponible et prête à travailler lors des périodes indiquées de disponibilité.<h2>À PROPOS DU CENTRE MECHTILDE</h2>Le Centre Mechtilde est une maison d’aide et d’hébergement pour femmes et leurs enfants victimes de violence conjugale et familiale ou à risque d’itinérance. Notre mission est d’offrir un espace sécuritaire, bienveillant et solidaire où les femmes peuvent reprendre pouvoir sur leur vie.Nos actions s’articulent autour de trois grands volets :<ul><li>Favoriser l’appropriation par les femmes de leurs capacités et de leur pouvoir d’agir;</li><li>Défendre et promouvoir les droits des femmes;</li><li>Revendiquer le respect de ces droits auprès des instances politiques et communautaires.</li></ul>Nous croyons à une approche globale, féministe et humaine, centrée sur l’autonomie, la dignité et le respect des choix de chaque femme.<h2>RÔLE ET RESPONSABILITÉS</h2>Sous la supervision de la coordonnatrice des services d’intervention et en collaboration avec la direction, l’intervenante :<ul><li>Assure le bon fonctionnement de la maison et la sécurité des femmes et enfants hébergés;</li><li>Développe une relation de confiance avec la clientèle;</li><li>Offre un soutien psychosocial adapté aux besoins des femmes;</li><li>Accompagne les femmes dans leurs démarches vers l’autonomie et la réinsertion sociale.</li></ul>Responsabilités spécifiques :<ul><li>Accueillir les nouvelles hébergées et évaluer leurs besoins;</li><li>Offrir des consultations téléphoniques et gérer les situations d’urgence;</li><li>Appliquer et faire respecter le code de vie de la maison;</li><li>Soutenir les femmes dans leurs démarches quotidiennes et leurs apprentissages;</li><li>Tenir à jour les dossiers de la clientèle;</li><li>Participer activement aux réunions d’équipe et à la vie communautaire de la maison;</li><li>Contribuer à maintenir un climat respectueux, solidaire et paisible au sein du milieu de vie.</li></ul><h2>PROFIL RECHERCHÉ</h2><ul><li>Détenir ou être actuellement aux études dans un programme collégial ou universitaire en travail social, ou autre domaine connexe, ou posséder une combinaison équivalente d’études et d’expérience</li><li>Expérience en intervention psychosociale et en soutien auprès de femmes en difficulté;</li><li>Bonne connaissance des problématiques liées à la violence conjugale, la pauvreté et l’itinérance;</li><li>Capacité d’intervention en situation de crise;</li><li>Esprit d’équipe, ouverture, empathie et bon jugement;</li><li>Maîtrise du français parlé et écrit; connaissance fonctionnelle de l’anglais;</li><li>À l’aise avec les outils informatiques (Microsoft Office).</li></ul><h2>ATOUTS</h2><ul><li>Connaissance de l’anglais ou d’une autre langue</li><li>Détenir un permis de conduire</li></ul><h2>POUR POSTULER</h2>Faites parvenir votre curriculum vitae et une lettre d’intention à Carolanne Charron à l’adresse suivante :&nbsp;<a href="mailto:coordonnatrice@centremechtilde.ca" target="_blank">coordonnatrice@centremechtilde.ca</a>&nbsp;

Centre Mechtilde

Intervenante

JOB POSTING 

 Relief Positions 
 Outreach Services/Sheltering sites 
 Job ID: 2025-021 


PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves 

and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage applications 

from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full 

compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Page 1 of 2 

Overdose Prevention Support Workers – LAUNCH (RELIEF) 
Bargaining Unit - UFCW Local 175 


Parkdale Queen West Community Health Centre (PQWCHC) is a dynamic, community-based health care 

organization that has historically served mid-west downtown Toronto, and now provides outreach services to 

across the entire city. Offering a broad range of services, including primary health care, dental care, harm 

reduction, health promotion, counselling, and community development programming, we are also committed to 

serving people who face barriers to health care, and we strive to reduce these barriers. PQWCHC is a multi-sited 

organization. 

We are seeking experienced Overdose Prevention Support Workers who shares our passion for making a 
difference; you see this role as an opportunity to take the next step in your successful career while contributing to 
a vision of Inclusive Communities. Responsive Healthcare. Healthier Lives. 

Striving for excellence in client-centred care and education, you will work as part of the Mobile Covid and Harm 

Reduction Outreach Services (LAUNCH) team. In the role of a LAUNCH Overdose Prevention Support Worker, 

you will provide health information and support on safer injection and consumption, monitor clients for adverse 

reactions, assess, respond to, and support overdose events, and assist in the initiation of emergency responses, 

as necessary. As a member of the LAUNCH team you will assist in educating team members in areas relating to 

overdose response, infection prevention and safer drug consumption for purposes of increasing team capacity to 

support the needs of people who use drugs (PWUD) in sheltering sites. 


The role of OPSW includes in situ harm reduction support for shelter residents self-isolating as per directions from 

Toronto Public Health, to prevent COVID transmission within the shelter system. OPSW’s will mobilize COVID 

response should the need to uplift a new isolation site(s) emerge, and will abide and enforce strict infection 

control measures during overdose response. This position may also require flexibility to work late evenings, 

overnights, and weekends, as required by the covid isolation support function of the job. 


General Responsibilities: 


The OPSW works in tandem with Client Support Workers (CSW) and Harm Reduction Coordinators to assess risk 

factors in sheltering sites for development of effective overdose response strategies. The OPSW leads response 

to overdoses and facilitates drills and simulations for the LAUNCH team, shelter staff and community members. 

The OPSW is expected to facilitate prevention and response work in controlled and uncontrolled settings and is 

responsible for completing quality assurance on all equipment and provides safer injection education and safety 

planning to clients accessing LAUNCH services. The OPSW is responsible for capturing client encounters within 

an agency communication database. 


OPSW relief shits will be offered as either: day, evening, overnight, and weekends. 


Qualifications: 

1. Undergraduate in a relevant discipline from a recognized university or some post-secondary education 
combined with significant experience in health promotion and/or community development or an equivalent 
of work/lived experience. 

2. 2-4 years working in overdose response capacity with people who use drugs, racialized populations, 
Indigenous peoples, people who engage in sex work, prisoners/ex-prisoners, people with mental health 
challenges, and people who have experienced trauma 

3. 3-5 years of experience in a community setting should include demonstrated knowledge of community 
resources, harm reduction, and supportive counselling 

4. Excellent written and verbal communication skills 
5. Extensive advocacy, crisis intervention and prevention, conflict resolution, and negotiation skills 

6. Ability to travel across the City of Toronto 

7. Ability to develop and implement harm reduction risk analysis assessments and overdose prevention and 

response protocols 

8. Demonstrated ability to work with multi-disciplinary teams. 

9. Experience with overdose prevention and responding to overdose emergencies 

10. Proficiency in a language other than English, as well as personal/lived experience of drug use, 

homelessness and/or street involvement are assets. 


Compensation: $30.51/hr to $35.93/hr + 4% in lieu of vacation 


 
 JOB POSTING 

 Relief Positions 
 Outreach Services/Sheltering sites 
 Job ID: 2025-021 


PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves 

and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage applications 

from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full 

compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Page 2 of 2 

If you are interested in joining in a creative and dedicated team to, we want to hear from you! Applicants, please 

send your resume and cover letter in a single document (MS Word or PDF format only). Please apply using the 

form at the bottom of the PQWCHC employment page: <a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a> 

Job ID: 2024-005 
 
Please also note that the successful candidate will be required to provide a police vulnerable sector check 
as a condition of employment, however strong consideration is made to the type of offense. Employment 
is conditional upon having had a COVID-19 vaccination(s) (as per Health Ontario) 14 days before starting 
employment. 
 
 


<a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a>

Parkdale Queen West CHC

Overdose Prevention Support Workers – LAUNCH (RELIEF)

JOB POSTING 

Relief Positions 
JOB ID: 2025-044 


PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves 
and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage 
applications from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West 
CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Page 1 of 1 


Overdose Prevention Support Workers - Supervised Consumption 
Services (SCS) – Relief 
Bargaining Unit – UFCW Local 175 
 

Parkdale Queen West Community Health Centre (PQWCHC) is a dynamic, community-based health care 
organization serving mid-west downtown Toronto. Offering a broad range of services, including primary health 
care, dental care, harm reduction, health promotion, counselling, and community development programming, we 
are also committed to serving people who face barriers to health care, and we strive to reduce these barriers. 
PQWCHC is a multi-sited organization. 

We are seeking experienced harm reduction workers who share our passion for making a difference; you see this 
role as an opportunity to take the next step in your successful career while contributing to a vision of Inclusive 
Communities. Responsive Healthcare. Healthier Lives. 

Striving for excellence in client-centred care and education, you’ll work as part of the multidisciplinary, integrated 
Supervised Consumption Services (SCS) / Consumption and Treatment Services (CTS) staff team, within a harm 
reduction framework, and in alignment with the vision and values of PQWCHC. In so doing, you’ll help ensure that 
SCS/CTS operations comply with all exemption requirements and guidelines, as well as PQWCHC policies and 
procedures. In the role of SCS/CTS Overdose Prevention Support Worker, you will respond to overdoses, 
distribute harm reduction supplies, provide harm reduction education, and make referrals to additional services. 

Reporting to the SCS Supervisor, you’ll supervise clients administering their own drug injections and using other 
permitted modes of consumption (i.e., intranasal and oral) who may present with a variety of acute and chronic 
illnesses/diseases and complex health and social needs. As an Overdose Prevention Support Worker, you’ll 
provide education and support on safer injection and consumption, monitor clients for adverse reactions, assess, 
respond to, and support overdose events, and assist in the initiation of emergency responses, as necessary. You 
will also assist in client de-escalation and provide support for crowd control and make referrals to other health and 
social service providers. 

You have at least 1 year of experience working in a harm reduction program and/or a community setting, working 
with homeless and marginalized populations, including people who inject illicit drugs. You have experience with 
overdose prevention and response and training in/experience with Naloxone administration. Confident in 
asserting and maintaining strong boundaries, you bring substantial knowledge of drug use, specifically injection 
drug use, acquired through a combination of work experience, lived experience and/or education or training, are 
familiar with community services and resources, and respect and value the diversity of communities and 
individuals. 

Proficiency in one or more languages other than English would be an asset, as would experience in the following 
areas: working in a supervised consumption or overdose prevention service; providing overdose training, 
including Naloxone administration; and working with people who use drugs, racialized populations, Indigenous 
peoples, people who engage in sex work, prisoners/ex-prisoners, people with mental health challenges, and 
people who have experienced trauma. 


Compensation: $30.51/hr to $35.93/hr + 4% in lieu of vacation 

 
If you are interested in joining in a creative and dedicated team to, we want to hear from you! Applicants, please 
send your resume and cover letter in a single document (MS Word or PDF format only). Please apply using the 
form at the bottom of the PQWCHC employment page: <a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a> 

 
Job ID: 2025-044 
 
Please also note that the successful candidate will be required to provide a police vulnerable sector 
check as a condition of employment, however strong consideration is made to the type of offense. 
Employment is conditional upon having had a COVID-19 vaccination(s) (as per Health Ontario) 14 days 
before starting employment.

Overdose Prevention Support Workers - Supervised Consumption Services (SCS) – Relief

JOB POSTING 
 Relief Positions 

JOB ID: 2024-002 
 

PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of 
the communities it serves and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and 
cultural diversity. We welcome and encourage applications from all qualified candidates, including people with 
disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full compliance of the 
Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Client Support Workers – Relief 
Bargaining Unit – UFCW Local 175 


Parkdale Queen West Community Health Centre (PQWCHC) is a dynamic, community-based health care 

organization serving mid-west downtown Toronto. Offering a broad range of services, including primary health 

care, dental care, harm reduction, health promotion, counselling, and community development programming, we 

are also committed to serving people who face barriers to health care, and we strive to reduce these barriers. 

PQWCHC is a multi-sited organization. 


General Responsibilities: 

The Client Support Worker works within the Homeless and Harm Reduction team, primarily on the first floor and 

the perimeter of the Health Centre, and reports to the Supervisor, Urban Health, Harm Reduction Services. 

Responsible for maintaining an atmosphere of respect and safety, the Client Support Worker engages primarily 

with the most vulnerable individuals who access our services, including those who experience homelessness, 

poverty, mental health challenges, sex workers, and people who use drugs. To do this effectively, our Client 

Support Workers have knowledge and appreciation of the impacts of colonization, violence, and trauma on 

individuals and communities. While this is not a case management position, the Client Support Worker assists 

clients in navigating the centre and its programs and services and on occasion provides support in accessing 

outside resources. Behavioural de-escalation is an almost daily feature of the role both inside the building and in 

the immediate perimeter, and the incumbent will have strong skills in crisis intervention, in developing rapport with 

clients, and in providing support while maintaining strong boundaries. The position provides backup to the Intake 

Worker and performs some scheduling/administrative duties. 


The successful candidate will have an undergraduate degree in a relevant discipline from a recognized university 

or some post-secondary education combined with significant experience in health promotion and/or community 

development. Your 3-5 years of experience in a community setting should include demonstrated knowledge of 

community resources, harm reduction, and supportive counselling. Proficiency in a language other than English, 

as well as personal/lived experience of drug use, homelessness and/or street involvement are assets. 


Compensation: $30.51/hr to $35.93/hr + 4% in lieu of vacation 


If you are interested in joining a creative and dedicated team to, we want to hear from you! Applicants, please 
send your resume and cover letter in a single document (MS Word or PDF format only). Please apply using the 
form at the bottom of the PQWCHC employment page: <a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a> 
 
Job ID: 2024-002 

 
Please also note that the successful candidate will be required to provide a police vulnerable sector 
check as a condition of employment, however strong consideration is made to the type of offense. 
Employment is conditional upon having had a COVID-19 vaccination(s) (as per Health Ontario) 14 days 
before starting employment. 
 

<a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a>

Client Support Workers – Relief

Job Title: Instructor: IDEA Training CollaborativeOrganization: IDEA Training CollaborativeLocation: Toronto, ON (in-person and virtual delivery)Employment Type: Contract / Part-TimeApplication Deadline: [November 3, 2025]<h3>About IDEA Training Collaborative</h3>IDEA Training Collaborative is dedicated to building skills, confidence, and capacity within the social services sector. We provide high-quality, accessible, and practical training to frontline staff, supervisors, and leaders, with a focus on equity, collaboration, and real-world application.<h3>Position Overview</h3>We are seeking dynamic and experienced Instructors to join our collaborative team. Instructors will deliver engaging training sessions in alignment with the Toronto Shelter Standards (TSS) and other specialized professional development areas.The ideal candidate is passionate about adult education, skilled in facilitating group learning, and committed to strengthening the capacity of frontline service providers. We also welcome instructors who can bring new and innovative trainings that align with our mission and meet the needs of the sector.<h3>Key Responsibilities</h3><ul><li>Deliver IDEA training sessions (both in-person and virtually) to frontline staff, supervisors, and managers.</li><li>Create inclusive, engaging, and interactive learning environments.</li><li>Adapt facilitation style to diverse learner needs and contexts.</li><li>Collaborate with the IDEA team on curriculum updates, improvements, and development of new trainings.</li><li>Ensure training content aligns with Toronto Shelter Standards and organizational values.</li><li>Provide feedback to participants and contribute to evaluation and reporting processes.</li></ul><h3>Qualifications</h3><ul><li>Demonstrated experience in adult education, training, or facilitation (required).</li><li>Knowledge of social services, housing, shelter, or community support sectors (strong asset).</li><li>Familiarity with the Toronto Shelter Standards is an asset.</li><li>Excellent communication and group facilitation skills.</li><li>Ability to deliver content both in-person and through online platforms (e.g., Zoom).</li><li>Flexible, collaborative, and responsive to participant and organizational needs.</li></ul><h3>Compensation</h3><ul><li>$60–$100 per hour based on experience and subject matter expertise.</li><li>Contract and sessional opportunities available.</li></ul><h3>Areas of Interest for New Trainings</h3>We encourage instructors to propose new training topics that address sector needs. Areas of interest include (but are not limited to):<ul><li>Trauma-Informed Practice</li><li>Housing First Approaches</li><li>Harm Reduction</li><li>Conflict Resolution &amp; De-escalation</li><li>Anti-Oppression / Anti-Racism Frameworks</li><li>Mental Health &amp; Wellness in Shelter Settings</li><li>Leadership Development for Supervisors and Managers</li><li>Case Management Skills</li><li>Crisis Intervention and Safety Planning</li></ul><h3>How to Apply</h3>Please submit your resume and cover letter (in a single PDF file) via CharityVillage by [November 3 , 2025]. In your cover letter, highlight your facilitation experience, subject expertise, and any new trainings you may wish to introduce to the Collaborative.<a href="mailto:Tracy@IDEATraining.org" target="_blank">Tracy@IDEATraining.org</a><a href="mailto:Julian@IDEATraining.org" target="_blank">Julian@IDEATraining.org</a>We thank all applicants for their interest. Only those selected for an interview will be contacted.IDEA Training Collaborative is committed to equity, diversity, and inclusion in our hiring. We strongly encourage applications from people with lived experience, Indigenous peoples, racialized persons, persons with disabilities, and members of equity-seeking groups.

IDEA Training Collaborative

Instructor

Regeneration Outreach Community is a community of caring persons who, as an expression of Christian love in action, are continually striving to provide dignity to the lives of all those in need. We operate seven days a week bringing healing, personal growth and spiritual awareness to those in need within a safe and caring environment. Our work at Regeneration “begins where the guest is” by working to assess the areas of need, and to develop, implement and to facilitate groups.&nbsp; The role will focus on relationship building - beginning with our guests and volunteers, and also within the professional community, to promote and inform about Regeneration and the services provided.&nbsp;&nbsp;A Community Service Worker will demonstrate empathy, resourcefulness and professional boundaries. They will have strong advocacy and communication skills. A successful candidate will see the importance of teamwork and collaboration.&nbsp; &nbsp;This person will reflect our core values of Love, Integrity, Hope and Hospitality in all aspects of their role.&nbsp;&nbsp;Job Responsibilities&nbsp;<ul><li>Building therapeutic relationships that empower our guests to meet their personal goals&nbsp;</li><li>Facilitating essential care programs (ie, meal program, showers, laundry and clothing)&nbsp;</li><li>Ensure safety of all guests, volunteers and staff by holding people accountable and ensuring our rules boundaries are being followed&nbsp;</li><li>System navigation/referrals&nbsp;</li><li>Provide a safe and welcoming space for guests and volunteers&nbsp;</li><li>Co- facilitating groups, as well as facilitating social integration programs&nbsp;</li><li>Supporting guests with housing placement, housing loss prevention, income support applications, liaising with other resources&nbsp;&nbsp;</li><li>Advocacy (ie. With Landlords, Ontario Works, Shelters, and other community agencies)&nbsp;</li><li>Working through crisis situations with guests&nbsp;</li><li>Collaborating with community partners to provide a wrap-around approach for guest support&nbsp;</li><li>Develop strategies with staff to help guests to improve their overall wellbeing&nbsp;</li><li>Maintain proper records on guests&nbsp;</li><li>Maintain and model appropriate personal boundaries with guests and volunteers and refrain from involvement with the personal affairs of guests or other business that may constitute a conflict of interest&nbsp;</li><li>Maintain positive relationships with service providers, guests, volunteers, staff and supporters&nbsp;</li><li>In collaboration with management, mentor and support placement students&nbsp;</li><li>Represent Regeneration when required (i.e. presentations, booths, etc.)&nbsp;</li><li>Collect Stories&nbsp;</li><li>Other duties as required&nbsp;</li></ul>Requirements and Qualifications&nbsp;<ul><li>Diploma or degree in Social Service field&nbsp;</li><li>Understanding of the complexities of addiction and/or mental illness&nbsp;</li><li>Crisis Intervention and de-escalation training is an asset&nbsp;</li><li>CPR/First Aid Training is an asset&nbsp;&nbsp;</li><li>Effective time-management skills&nbsp;</li><li>Current Vulnerable Sector Check&nbsp;</li></ul>

9 Community & Social Services Casual OR On Call Jobs