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Internal/External Posting NoticeTitle:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Manager, Communications&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Department:&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Policy, Campaigns &amp; CommunicationStatus:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Full-time, 1 Year-term, parental leave, unionizedLocation:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ottawa, ON Canada&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Immediate Supervisor:&nbsp; &nbsp; &nbsp; &nbsp; Director, Policy, Campaigns &amp; Communications&nbsp; &nbsp;&nbsp;Salary:&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $80,188 - $104,627Level:&nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Band 4&nbsp;&nbsp;Application Deadline:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; September 15, 2025&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;Oxfam Canada is an affiliate of the international&nbsp;<a href="https://www.oxfam.org/" target="_blank">Oxfam Confederation</a>&nbsp;networked in over 90 countries as part of a global movement for change. Our mission is to build lasting solutions to poverty and injustice with a focus on improving the lives and promoting the rights of women and girls. We work directly with communities, partners and women's rights organizations to challenge the systems that perpetuate inequality and keep people poor. Together we seek to influence those in power to ensure that women trapped in poverty have a say&nbsp;in the&nbsp;critical decisions that affect them, their families and entire communities. That’s why we believe that ending global poverty begins with women’s rights.Oxfam Canada offers a generous compensation and benefits program, but more than that, we offer the opportunity to be a part of our global movement for change. If you advocate for gender equality, are passionate about women’s rights, and share our values of Equality, Empowerment, Solidarity, Inclusiveness, Accountability, and Courage – we want you on our team!SCOPE OF POSITION:The mandate of the Communications team is to lead and support Oxfam Canada’s public engagement and communications work, including branding, social media and media. It is charged with leading Oxfam Canada’s organizational communications initiatives, developing our digital strategies and is the steward of the Oxfam Canada brand. It is responsible for showcasing Oxfam Canada’s international programs to the Canadian public and providing marketing and communications support to fundraising, advocacy and campaigning initiatives.  Ultimately, the team’s objective is to attract and engage Oxfam Canada supporters and the Canadian public through dynamic digital content and story-telling in our work to tackle poverty, fight inequality and promote women’s rights.&nbsp; &nbsp;Under the direction of the Director, Policy, Campaigns &amp; Communications, the Manager, Communications leads the development and execution of Oxfam Canada’s Communications strategy and supports the Communications team to develop and deliver on the objectives and work plan of the department. The Manager, Communications oversees financial and human resources to deliver the department’s objectives.MAJOR RESPONSIBILITIES: (This is not an exhaustive list of duties to be performed)Team Management and Planning<ul><li>Lead, mentor, motivate and provide clear direction to the Communications team.</li><li>Oversee the development of team and individual work plans, line manage, and conduct performance evaluations for all team members.</li><li>Oversee the hiring and onboarding of new Communications team staff.</li><li>Foster a positive team environment, and provides team building and professional development initiatives.</li><li>Provide leadership and advocate on key issues related to the communications strategy.</li><li>Liaise with other departments in Oxfam Canada to promote linkages between the program and public fundraising, policy and campaigns and communications initiatives.</li><li>Oversee and support staff to manage communication project budgets, including leading annual team departmental budgeting processes, monitoring disbursements of project funds and ensuring accurate and timely financial reporting on all projects.</li><li>Contribute to Oxfam Canada-wide strategic initiatives and operational projects as required.</li><li>Work closely with the Fund Development Department to optimize our marketing strategies and support implementation, with the specific goal of growing and engaging our supporters.</li><li>Participate in the Public Engagement Coordination Team at Oxfam Canada.</li></ul>Communications Strategy and Brand Management<ul><li>Ensure development and execution of Oxfam Canada’s overarching Public Engagement and Communications Strategy, including media and social media, content creation and story-telling, supporter growth and website development.</li><li>Ensure delivery of dynamic content and compelling stories of Oxfam Canada’s work and its impact.</li><li>Support team to deliver priority communications assets and products.</li><li>Liaise with other departments to identify communications support needs and triage requests.</li><li>Support the development of the communication strategy and plan for the Executive Director.</li><li>Review key communication materials prior to publication for quality control and to ensure consistent messaging and tone.</li><li>Serve as the primary point person for communications-related issues, ensuring the Director is kept well informed and issues are appropriately escalated.</li><li>Support the Executive Director and Senior Management Team with crisis communications when necessary.</li><li>Ensure the impact of our work is communicated in support of raising Oxfam Canada’s rating with Charity Intelligence.</li><li>Ensure all content is compliant with global accessibility standards and meets branding and ethical guidelines.</li></ul>Other duties as assigned.REQUIRED EXPERIENCE, KNOWLEDGE &amp; COMPETENCIES:<ul><li>Minimum 7 years of experience in communications, marketing and/or public relations. Non-profit experience is an asset.</li><li>Post-secondary degree or diploma, preferably in journalism or communications.</li><li>Proven skills in team leadership with a diverse team.</li><li>Demonstrated experience working in and with a team contributing to a positive work environment.</li><li>Demonstrated commitment to, and interest in, women’s rights, global development and/or humanitarian issues.</li><li>Knowledge of and experience with best practices in communications, journalism and/or marketing.</li><li>Experience with crisis communications is an asset.</li><li>Experience with traditional media and social media.</li><li>Knowledge of various digital communication platforms.</li><li>Superior writing and communication skills.</li><li>Experience working in a cross-organizational and cross-functional manner.</li><li>Experience working in complex organizations.</li><li>Exceptional English verbal and written communication skills.</li><li>Demonstrated ability to organize, prioritize work and manage multiple projects with high efficiency, accuracy and enthusiasm.</li><li>Willingness to sign and abide by Oxfam’s Code of Conduct.</li><li>Demonstrated commitment to feminism, anti-racism, justice, equity, diversity and inclusion.</li><li>Ability to travel internationally, often in difficult circumstances.</li></ul>In addition to competitive pay, Oxfam Canada Offers:<ul><li>35-hour work week and the ability to work flexible hours.&nbsp;</li><li>4 weeks of paid vacation per year, prorated based on FTE equivalence, plus paid office closure from December 27 to 31.</li><li>Extensive health, dental and wellness coverage for staff and their dependents.</li><li>Paid sick days, and additional time off for personal and care responsibilities.</li><li>Pension plan contributions.</li><li>Caring, compassionate and supportive work environment that recognizes that work is one of the many responsibilities we have to prioritize in our lives.</li><li>Regular opportunities for all staff across Canada to meet – in person and virtually – to learn, connect and grow as a team! &nbsp;</li></ul>** MUST be eligible to work in Canada **&nbsp;We recognize that structural barriers shape experiences and job qualifications.&nbsp;If you don’t see yourself reflected in every job requirement listed in the posting above, we still encourage you to apply!As an organization and as individuals, we stand against all systems of oppression, violence, and hate. We stand for justice, equity, diversity, inclusion (JEDI) and decolonization within our organization and society at large, guided by our&nbsp;<a href="https://www.oxfam.ca/landing-page/our-vision-on-anti-racism-jedi-and-decolonization/" target="_blank">Anti-Racism and Anti-Oppression Principles (ARAO)</a>, our&nbsp;<a href="https://www.oxfam.ca/publication/oxfam-canadas-feminist-principles/" target="_blank">Feminist Principles</a>, and our&nbsp;six core values:&nbsp;Equality, Empowerment, Solidarity, Inclusiveness, Accountability, and Courage.&nbsp;Our&nbsp;<a href="https://www.oxfam.ca/wp-content/uploads/2021/04/Oxfam-Canada-Strategic-Framework-2021-2025-Final.pdf" target="_blank">Strategic Framework 2021-2025</a>&nbsp;has a commitment to grow as a feminist, diverse and inclusive organization. To that end, we have created an&nbsp;<a href="https://issuu.com/oxfamca/docs/oxfam_canada_anti-racism_jedi_and_decolonization_s" target="_blank">Anti-Racism, JEDI and Decolonization Strategy 2023-2025</a>&nbsp;with a vision to&nbsp;become a more just, inclusive and equitable organization, unbound by the oppressive systems of racism, white supremacy, patriarchy and the legacy of colonialism that have fueled global poverty and inequality.We prioritize creating a compassionate, inclusive workplace where everyone feels valued and connected. We are especially eager to hear from&nbsp;women and gender non-conforming individuals, Indigenous peoples, Black and racialized communities, 2SLGBTQI+ individuals, persons with disabilities, immigrants to Canada, and others from underrepresented groups.If you require adaptive measures during any stage of the recruitment process, please notify us at&nbsp;<a href="mailto:CAN-FA-Accommodation@oxfam.ca" target="_blank">CAN-FA-Accommodation@oxfam.ca </a>or&nbsp;(613) 237-5236. We are committed to providing accommodations to meet your needs.&nbsp;Oxfam Canada has an accommodation policy for persons with disabilities. The job posting is available in alternate formats.Important Note:&nbsp;Offers of employment are conditional upon signing our code of conduct, satisfactory references, and any required screening checks. At Oxfam Canada, we place a high priority on ensuring that only individuals who share and demonstrate our values join our team.For additional career opportunities, visit&nbsp;<a href="https://oxfam.ca/employment-opportunities" target="_blank">oxfam.ca/employment-opportunities</a>. Please note that we do not offer internships or overseas volunteer placements.We welcome you to join our movement – sign up for news and updates today.We thank all those who apply, however, only those selected for an interview will be contacted.&nbsp;

Oxfam Canada

Manager, Communications

Request&nbsp;for&nbsp;Proposal&nbsp;(RFP)Language Interpretation ServicesThe&nbsp;Vaughan&nbsp;Community&nbsp;Health&nbsp;Centre (VCHC)&nbsp;is seeking a qualified language interpretation company to provide comprehensive interpretation services. These services will support our commitment to accessibility and effective communication for clients with limited English proficiency or those who are deaf or hard of hearing.BACKGROUNDThe Vaughan Community Health Centre (VCHC)&nbsp;is a non-profit, community-governed organization funded by the Ontario Health Central and the Ontario Ministry of Health. VCHC provides primary health&nbsp;care, health promotion, illness prevention and community-based programs to meet the needs of Northern York Region and Western York Region residents using an interdisciplinary staff team approach.&nbsp;In particular, we&nbsp;serve those people experiencing barriers to accessing health care services due to culture, language, age, chronic illness, or the like. As part of the health promotion framework of our services, we work in partnership with other community-based health and social service organizations to address individual, family, and community needs.&nbsp;&nbsp;INTRODUCTIONVCHC invites qualified language interpretation vendors to submit a proposal for comprehensive professional interpretation services which include over-the-phone interpretation (OPI), video remote interpretation (VRI), face-to-face (on-site) interpretation, and American Sign Language (ASL). The services will support our linguistically diverse client base across a range of contexts including healthcare, mental health, and social services.SCOPE OF SERVICE AND PROPOSAL DETAILSThe Vendor must include the following details in the proposal:<ol><li>Interpretation Modalities</li></ol>Description of delivery service methods for each modality offered:<ul><li>Over-the-Phone Interpretation (OPI)</li><li>Video Remote Interpretation (VRI)</li><li>Face-to-Face (On-Site) Interpretation</li><li>American Sign Language (ASL) – both VRI and on-site</li></ul>2. Language Coverage and Certification<ul><li>Range of languages offered</li><li>Number of interpreters trained for each language and their availability&nbsp;</li><li>Interpreter qualifications including training on privacy, confidentiality</li></ul>&nbsp; 3. Pricing Structure&nbsp; &nbsp;Provide a detailed breakdown of pricing, including but not limited to:<ul><li>Per-minute or per-hour rates for:<ul><li>Over-the-Phone Interpretation (OPI)</li><li>Video Remote Interpretation (VRI)</li><li>Face-to-face (on-site) Interpretation</li><li>ASL interpretation – both VRI and on-site</li></ul></li><li>Any minimum usage fees or session durations</li><li>No show/cancellation fees</li><li>Travel costs or surcharges (for on-site)</li><li>ASL-specific rates</li><li>Volume discounts or tiered pricing</li><li>Subscription or license fees for reporting tools (if applicable)</li><li>Setup or integration fees (if applicable)</li></ul>4. Booking &amp; Scheduling Procedures<ul><li>Describe how services are requested (e.g., portal, phone, email)</li><li>Availability (24/7, business hours)</li><li>Advance notice required</li><li>Emergency/urgent request handling &nbsp;</li></ul>5. &nbsp;Service Delivery Timeline<ul><li>Average response times and service availability</li><li>Minimum lead time for scheduling on-site interpreters</li><li>ASL interpreter availability standards</li></ul>6. Quality Assurance &amp; Issue Resolution&nbsp; &nbsp; &nbsp;Describe customer support structure and procedures for handling:<ul><li>Inappropriate interpretation</li><li>Technical issues (e.g., call drops, video/audio problems)</li><li>Billing discrepancies</li></ul>Include:<ul><li>Response time SLA (Service Level Agreement)</li><li>Contact methods for support</li><li>Escalation paths</li></ul>7. Invoicing and Financial Requirements7.1 Invoice Frequency<ul><li>Weekly, bi-weekly, or monthly</li><li>Payment terms (e.g., Net 30) &nbsp;</li></ul>7.2 Invoice StructurePlease include a sample invoice template. Each invoice should include:<ul><li>Service date and time</li><li>Client ID or department</li><li>Interpreter ID (if applicable)</li><li>Modality used</li><li>Language</li><li>Duration or session time</li><li>Total charge (Sub Total, Tax &amp; Total)</li><li>Summary of services by category (optional)</li></ul>8. Technical and Reporting/Analytics RequirementsThe Vendor must provide:<ul><li>A secure and reliable platform for delivering remote services (e.g. OPI and VRI)</li><li>Data security and privacy measures</li><li>Real-time and scheduled access to a web-based portal or reporting tool for:</li><li>Budget monitoring</li><li>Access to invoices</li><li>Usage statistics</li><li>Service type utilization (by language, modality, organization, etc.)</li><li>Client profile insights (e.g. top 10 languages used, etc.)</li><li>No show/cancellation trends</li><li>Downloadable reports</li><li>Data export capabilities in Excel/CSV format</li><li>Please include sample service reports &nbsp;</li></ul>9. Vendor Qualifications and ExperiencePlease include the following (and more):<ul><li>Company profile, experience, and qualifications</li><li>Types of clients served, and size of organizations served</li><li>Geography of service delivery</li><li>Experience in serving racially diverse and vulnerable clients in non-profit, community-based healthcare, mental health, and social services settings</li></ul>10. Proposal to include the following appendices:<ul><li>Appendix A: Sample Invoice Template</li><li>Appendix B: Sample Service Report</li><li>Appendix C: List of 3 client references</li></ul>EVALUATION CRITERIAProposals will be evaluated on the following criteria:<ul><li>Service capabilities and range of languages offered</li><li>Experience and references</li><li>Pricing and cost-effectiveness</li><li>Reporting and analytics capabilities</li><li>Compliance with data security standards</li><li>Customer support and account management</li></ul>SUBMISSION DETAILSTimelineProposal Submission Deadline: September 12, 2025&nbsp;Anticipated Start Date: November 2025&nbsp;Please submit your proposal electronically to&nbsp;<a href="mailto:ychau@vaughanchc.com" target="_blank">ychau@vaughanchc.com</a> by September 12, 2025 by 5:00pm. Questions for this RFP may be directed to Yuki Chau by September 9, 2025.Thank you for your interest!

Vaughan Community Health Centre

Request for Proposal (RFP) Language Interpretation Services

Internal/External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 

Director of Community Relations, Advocacy, and Community 
Development (CRACD) 

 
West Neighbourhood House is a multi-service, neighbourhood-based agency that has served the Diverse 
communities of downtown west Toronto since 1912. The central purpose of West Neighbourhood House is 
to enable less-advantaged individuals, families, and groups in the community to gain greater control over 
their lives and community. 
 
This senior management position, reporting to the Executive Director, has cross-House responsibilities to 
ensure West Neighbourhood House is responsive and relevant to our diverse local community, and garners 
as much support and resources as possible to fulfill the mission and strategic priorities of the House. 
 
West Neighbourhood House is actively seeking qualified applications from Indigenous, Black 
and People of Colour, persons with disabilities, women, and persons of all sexual 
orientations and gender identities/expressions. Applicants with lived experience as a 
participant of West Neighbourhood House programs, or related programming from similar 
organizations, are also strongly encouraged to apply. 
 
West Neighbourhood House will provide accommodation throughout the recruitment &amp; 
selection process to applicants with disabilities. During any stage of the recruitment 
process, please indicate the nature of any accommodation(s) you may require. Any 
information received relating to accommodation measures will be addressed confidentially. 

Responsibilities: 

 
As part of the senior leadership of the organization, this position is expected to be active in: 
 

 • addressing diversity, equity, inclusion, anti-racism, and anti-oppression, 

 • righting relations with Indigenous peoples, and 

 • promoting the settlement house model and values. 

 
In addition, this position has responsibility for program management of several specific programs and 
special projects that may change over time. 
 

1. Community Relations 

o ethical fundraising including donor development, donor relations, capital campaign for a new 

building, annual fundraising strategies, support for fundraising volunteers; 

o networking with local stakeholders, including program participants, volunteers, neighbours, 

local businesses, resident groups, donors, Indigenous community leaders, and other key 

stakeholders; 

o communications including social media, newsletters, Annual Report, multilingual outreach 

and promotion strategies, media relations; 

o responding to community compliments and complaints. 


 Internal/External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 


2. Community Development 

o ongoing monitoring and collecting data about the community – qualitative and quantitative; 

o organizing and consulting with relevant stakeholders about community issues; 

o developing and co-designing public policy solutions, organizing advocacy strategies, and 

government relations. 

 
3. House planning 

o leading the strategic planning for the House including the annual planning cycle which 

includes consultation and co-design with community, Board members, program participants, 

staff, volunteers, and other stakeholders. 


4. Programming and special projects: supervision, support and development of programs and special 

projects assigned to this portfolio, currently consisting of: 

o Financial Empowerment Program; 

o Quality of Life Data Platform special project; 

o Adult Literacy and Learning Program; 

o Climate Action; 

o Support to Executive Director, Property Committee, and project team of development 

consultants and architects regarding the planned redevelopment of 248 Ossington for 

community services and affordable housing. 


5. Volunteers: recruitment, support, and development of volunteers. 

 
6. Shared management team responsibilities including advancing diversity, equity, and inclusion 

strategies, righting relations with Indigenous peoples, and financial management. 

 
7. Other duties as required. 

Qualifications: 
 

 • Master’s degree in a related field (e.g. social work, community development, public policy) or 

equivalent skills in rigorous use of data, critical analysis, and public policy development achieved 

through training and education including lived experience; 

 • Minimum 5 years’ experience in supervision, support, and development of staff, preferably in a 

unionized environment; 

 • Minimum 3 years’ experience working in a public benefit organization (i.e. non-profit organization 

or government), preferably a multi-service neighbourhood organization/settlement house; 

 • Demonstrable well-rounded knowledge of and experience in ethical fundraising, communications, 

government relations, community development, and advocacy; 

 • Demonstrable commitment to ongoing learning about diversity, equity, inclusion, anti-racism, anti-

oppression, anti-colonization; 


 Internal/External Job Posting 

West Neighbourhood House is an equal opportunity employer. We thank all applicants, but only those candidates to be 
interviewed will be contacted. 

A United Way Member Agency 

 • Knowledge and experience in righting relations with Indigenous peoples, climate action, financial 

empowerment, and property redevelopment/affordable housing are welcome assets. Otherwise, the 

successful candidate must be willing to undertake learning in these areas. 

 • Excellent communication skills, including use of clear language and design; 

 • Excellent project management, problem-solving, and self-management skills, including time 

management, attention to detail, ability to manage diverse tasks, sound judgement about priorities 

and when to ask for clarification or help; 

 • Deep knowledge of downtown west Toronto is an asset; 

 • Ability to work on-site in West NH locations (limited regular remote work can be negotiated) with 

occasional evening and weekend work. 


Status: Permanent Full Time (Non-bargaining Unit Position) 
Start Date: ASAP 
Hours: 35 hours per week 
Rate: $87,396/yr, under review (4 weeks’ vacation, paid sick days, floater 

days, full benefits package after 3 months, RRSP contribution at 5% 
after 1 yr) 

Immediate Supervisor: Executive Director 
Posting Date: August 28, 2025 
Closing Date: September 26, 2025 
 
Please send your cover letter and resume clearly indicating “Director of Community 
Relations, Advocacy, and Community Development” by 5:00pm on the closing date to: 
 

Hiring Committee 
588 Queen St. W. 
Toronto, Ontario 

M6J 1E3 
<a href="mailto:jobs@westnh.org" target="_blank">jobs@westnh.org</a> 


<a href="mailto:jobs@westnh.org" target="_blank">mailto:jobs@westnh.org</a>

West Neighbourhood House

Director of Community Relations, Advocacy, and Community Development

204 - 375 University Ave., Toronto, ON M5G 2J5 • 647-696-0600 
operationsmile.ca • <a href="mailto:ca-supporters@operationsmile.org" target="_blank">ca-supporters@operationsmile.org</a> 

 
EMPLOYMENT OPPORTUNITY 

COMMUNICATION &amp; CONTENT COORDINATOR 

LOCATION: IN OFFICE or HYBRID 
 

DATE ISSUED: AUGUST 25, 2025 
 

Are you passionate about crafting compelling content, streamlining communication, and bringing 
brand stories to life? Do you take pride in delivering high-quality work with precision, creativity, and 
integrity? Are you ready to make a meaningful impact through strategic messaging and 
collaborative execution? If this is you, read on! 

Operation Smile Canada is seeking a talented and driven Communication &amp; Content Coordinator to 
join our dynamic Brand &amp; Communications team. 

The ideal candidate for this position is someone who blends strong writing and storytelling skills 
with exceptional organization and attention to detail. You thrive in fast-paced environments, 
juggling multiple projects and deadlines with confidence and resilience. You’re proactive, 
collaborative and excited to support initiatives that elevate our brand and deepen engagement 
across audiences. Whether you’re coordinating campaigns, developing content, or aligning with 
stakeholders, you bring creativity, compassion and consistency to everything you do. 

OPERATION SMILE 
We are a volunteer-delivered global medical nonprofit that provides free, safe surgery and 
comprehensive care to patients with cleft conditions and craniofacial differences in 37 countries 
around the world. Operation Smile Canada raises funds from our donor partners who want to 
directly impact the lives of children living with cleft conditions and other facial differences. Our 
partners are as committed as we are to a world where health and dignity are improved through safe 
surgery and complete care. 

We have a plan for the next decade to increase access to essential surgical care for one million 
more patients living in low- and middle-income countries. Achieving this goal requires more people 
caring for more patients in more places. It also requires us to broaden the awareness of our great 
brand and raise more funds through our diverse fundraising programs. 

Operation Smile Canada (OSC) is dedicated to recruiting and retaining a qualified workforce. By 
valuing diversity, OSC commits to hiring practices that are fair, equitable and accessible and will 
always hire the most qualified candidate for a position. We will ensure the search and hiring 
process is fair and impartial, so the appropriate qualifications of each candidate are the only 
criteria upon which a hiring decision is made. 
 
You can learn more about Operation Smile Canada by visiting: <a href="http://www.operationsmile.ca" target="_blank">www.operationsmile.ca</a>. 
 


204 - 375 University Ave., Toronto, ON M5G 2J5 • 647-696-0600 
operationsmile.ca • <a href="mailto:ca-supporters@operationsmile.org" target="_blank">ca-supporters@operationsmile.org</a> 

THE ROLE 

As part of a highly collaborative team, the Communication &amp; Content Coordinator is responsible for 
supporting brand consistency and strategic communications by managing content calendars, 
developing social media content, and sourcing impactful stories and assets for fundraising and 
donor engagement. 

You ensure materials are organized, up-to-date, and aligned with the Foundation’s messaging 
across platforms. Additionally, you contribute to donor stewardship and maintain key 
communications tools and assets in collaboration with cross-functional teams. 
 

YOUR KEY FUNCTIONS AND ACCOUNTABILITIES 
 

 • Ensures the Foundation’s brand materials and OSC content calendar are regularly updated, 
accessible and support social media and communication efforts. 

 • Writes and schedules social media content in advance according to a pre-established 
content calendar and social media strategy. 

 • Collaborates with fundraising teams on identifying assets and sourcing relevant content and 
stories for reports, emails, direct mail (DM), social media, newsletters, fundraising 
campaigns, donor communications, event promotions, and any other materials required by 
OSC. 

 • Provides the team with patient stories and program updates from global databases and 
communications, organizes such assets electronically by country and patients for easy 
access, and ensures they are properly archived. 

 • Writes and edits relevant patient stories, program updates, and blog posts for the website, 
ensuring all content aligns with the organization’s messaging and engages audiences 
effectively. 

 • Ensures business cards are ordered for new hires and for current employees when needed, 
coordinating with the appropriate teams to manage requests and ensure timely delivery. 

 • Performs audits of all internal and external platforms where brand messaging appears and 
ensures regular content reviews and updates (i.e. Raisin, Benevity, Canada Helps, etc.) 

 • Supports the Donor Care team with occasional donor thank you calls during peak giving 
seasons and for special recognition days. 

 • Other duties as required. 

DESIRED QUALIFICATIONS AND REQUIRED SKILLS 
 

 • Post-secondary degree in related field (i.e. communications, marketing, etc.) and a 
minimum of 1-2 years of related experience and/or equivalent combination of education 
and experience. 

 • Experience in a not-for-profit environment is considered an asset. 
 • Proficiency in a second language is an asset. 
 • A dedicated workspace with reliable internet service is a must for hybrid positions. 
 • The ability to travel and provide own transportation as required. 


204 - 375 University Ave., Toronto, ON M5G 2J5 • 647-696-0600 
operationsmile.ca • <a href="mailto:ca-supporters@operationsmile.org" target="_blank">ca-supporters@operationsmile.org</a> 

CHARACTERISTICS / SKILLS: 
 

 • Interest and appreciation of Operation Smile Canada’s core mission and ability to 
communicate that mission across different platforms and audiences. 

 • Is an ambassador, in the workplace and community, and embodies the core values of our 
organization – Compassion, Integrity, Resilience &amp; Impact. 

 • Excellent interpersonal skills to interact with all levels of the organization, external partners, 
donors and the public. 

 • Strong passion for and understanding of Operation Smile Canada’s core mission with the 
ability to communicate that mission across various platforms and to diverse audiences. 

 • Working knowledge of Adobe Creative Cloud (Photoshop), Canva or other graphic design 
programs. 

 • Experience with RE NXT (Raiser’s Edge NXT) for donor management considered an asset. 
 • Strong understanding of social media platforms and their role in communication and 

engagement strategies. 
 • Strong time management, attention to detail and ability to manage multiple competing 

priorities. 
 • Exceptional organizational skills, ability to manage change, and work independently. 
 • Excellent verbal and written communication skills, with demonstrated emotional intelligence 

and active listening. 
 • Proven ability to adapt to changing circumstances and effectively manage evolving 

departmental needs. 
 • Demonstrated administrative and computer skills including MS Office, Word, Excel, 

PowerPoint, and Outlook. Experience with Smartsheet is an asset. 
 • Flexibility to work occasional evenings or weekends as required to support key initiatives. 

 
WHY YOU WILL LOVE WORKING HERE 
You'll love working with us because we're a team driven by purpose and passion. At Operation 
Smile, every day brings the opportunity to make a real difference in the world, while growing both 
personally and professionally. We foster a supportive, collaborative environment where your ideas 
are valued, and your efforts directly contribute to creating brighter futures for children and families. 
Join us and be part of something truly meaningful! 
 
We are a learning organization that values each other and our collective abilities to meet and 
exceed expectations in everything we do. 
 
We are committed to supporting flexible work arrangements and investing in technology or other 
resources to enable you to effectively work from your home office. 
 
SALARY &amp; BENEFITS 
 

 • The hiring salary range for this position is $47,250-$57,250, including paid vacation time. 
 • A highly competitive benefits package including an RRSP matching program. 
 • This is a full-time permanent position. 


204 - 375 University Ave., Toronto, ON M5G 2J5 • 647-696-0600 
operationsmile.ca • <a href="mailto:ca-supporters@operationsmile.org" target="_blank">ca-supporters@operationsmile.org</a> 

HOW TO APPLY 
Please submit your resume or CV along with a cover letter (together as one PDF document) to: 
<a href="mailto:ca-careers@operationsmile.org" target="_blank">ca-careers@operationsmile.org</a>. Please mention where you found this posting in your cover letter 
and ensure the subject line of your email contains the position title: Communication &amp; Content 
Coordinator. 
 
Address your cover letter to: 
 
Nathalie Punkkinen 
Director, Brand &amp; Strategic Communications 
Operation Smile Canada 
 
Please note: Only applications that follow these instructions will be considered. 
 
APPLICATION DEADLINE 
Applications will be reviewed on a rolling basis until the position is filled. We encourage interested 
candidates to apply as soon as possible. 
 
 
Operation Smile Canada thanks all applicants in advance. Operation Smile Canada is an equal-
opportunity employer. We are committed to inclusive, barrier-free recruitment and selection 
processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities 
Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the 
hiring process. 
 
Thank you for your interest in being part of our smile movement at Operation Smile Canada. We 
look forward to hearing from you. In the meantime, keep smiling - a child is counting on it! 
 
 

<a href="mailto:ca-careers@operationsmile.org" target="_blank">mailto:ca-careers@operationsmile.org</a>

<ul>	<li>Location: in Office or HYBRID DaTE ISSUED: August 25, 2025</li>
	<li>Operation Smile</li>
	<li>The Role</li>
	<li>Your Key Functions and Accountabilities</li>
	<li>Desired Qualifications and Required Skills</li>
	<li>ï· A dedicated workspace with reliable internet service is a must for hybrid positions.</li>
	<li>ï· The ability to travel and provide own transportation as required.</li>
	<li>Characteristics / Skills:</li>
	<li>ï· Interest and appreciation of Operation Smile Canada’s core mission and ability to communicate that mission across different platforms and audiences.</li>
	<li>ï· Is an ambassador, in the workplace and community, and embodies the core values of our organization – Compassion, Integrity, Resilience &amp; Impact.</li>
	<li>ï· Excellent interpersonal skills to interact with all levels of the organization, external partners, donors and the public.</li>
	<li>ï· Strong passion for and understanding of Operation Smile Canada’s core mission with the ability to communicate that mission across various platforms and to diverse audiences.</li>
	<li>ï· Working knowledge of Adobe Creative Cloud (Photoshop), Canva or other graphic design programs.</li>
	<li>ï· Experience with RE NXT (Raiser’s Edge NXT) for donor management considered an asset.</li>
	<li>ï· Strong understanding of social media platforms and their role in communication and engagement strategies.</li>
	<li>ï· Strong time management, attention to detail and ability to manage multiple competing priorities.</li>
	<li>ï· Exceptional organizational skills, ability to manage change, and work independently.</li>
	<li>ï· Excellent verbal and written communication skills, with demonstrated emotional intelligence and active listening.</li>
	<li>ï· Proven ability to adapt to changing circumstances and effectively manage evolving departmental needs.</li>
	<li>ï· Demonstrated administrative and computer skills including MS Office, Word, Excel, PowerPoint, and Outlook. Experience with Smartsheet is an asset.</li>
	<li>ï· Flexibility to work occasional evenings or weekends as required to support key initiatives.</li>
	<li>why you will love working here</li>
	<li>You'll love working with us because we're a team driven by purpose and passion. At Operation Smile, every day brings the opportunity to make a real difference in the world, while growing both personally and professionally. We foster a supportive, coll...</li>
	<li>We are a learning organization that values each other and our collective abilities to meet and exceed expectations in everything we do.</li>
	<li>We are committed to supporting flexible work arrangements and investing in technology or other resources to enable you to effectively work from your home office.</li>
	<li>How to Apply</li>
	<li>APPLICATION DEADLINE</li>
</ul>

Operation Smile Canada Foundation

Communications & Content Coordinator

Join Western Ottawa&nbsp;Community&nbsp;Resource Centre and be part of a passionate team dedicated to improving lives, while making a tangible impact on your community.Western Ottawa Community Resource Centre is recruiting for a new role of&nbsp;Communications and Resource Development Coordinator. &nbsp;This is a 12-month renewable contract.&nbsp;The Communications and Resource Development Coordinator is responsible for leading the communications and resource development initiatives across the organization. &nbsp;They will be instrumental in shaping the organization's visibility and public image, enhancing stakeholder engagement, and advancing WOCRC’s mission through creating and implementing communications and resource development strategies in alignment with the organization's strategic plan.&nbsp;The key responsibilities of the position include but are not limited to: &nbsp;&nbsp;External Communications Activities&nbsp;<ul><li>Developing an annual communications plan to improve the center’s visibility in the community.</li><li>Leading engagement in external events in public relations and promote awareness of the impact of WOCRC programs and services.</li><li>Develops, writes, proofreads and/or edits a variety of media content</li></ul>Internal Communication Activities<ul><li>Leading the development of strategies to support internal communications across the Centre</li><li>Leading the development of internal communications, key messages and speaking points for Management, and may act as a designate, speaking on behalf of the Employer&nbsp;</li><li>Strategically advises management in a confidential capacity about communications relating to labour relations</li></ul>&nbsp;Resource Development Activities:&nbsp;<ul><li>Developing and executing fundraising strategies to meet revenue targets and organizational goals with support of management and the Board fundraising committee</li><li>Leading internal fundraising project working groups including planning, organizing, and executing fundraising events and activities on behalf of the employer.</li><li>Writing compelling grant proposals, sponsorship packages, and fundraising appeals&nbsp;</li><li>Researching and identifying potential funding sources, grants, and sponsorship opportunities.</li></ul>The successful candidate will meet the following Education and Experience minimum requirements:&nbsp;<ul><li>Bachelor’s degree from a recognized university in a relevant discipline or equivalent combination of some post-secondary education and relevant work experience. Key areas include communications, public relations, resource development or other relevant discipline.</li><li>2-4 years of professional experience with organizational communications.</li><li>1-2 years of professional experience coordinating and leading collaborative working groups; coordinating events; communications;&nbsp;fundraising and donor stewardship; as well as working with volunteers.</li><li>Experience and a professional focus in both official languages with writing, public relations; developing online and print corporate communications.</li><li>Experience liaising with community groups and associations preferred</li><li>Experience and interest in working with marginalized and diverse clientele, such as low-income, high-needs, newcomer, and a variety of multicultural communities.</li><li>Experience in a non-profit, community-based organization preferred</li><li>Experience developing communications within a unionized environment preferred</li><li>Knowledge of grant and proposal writing as part of fundraising efforts.&nbsp;</li><li>Knowledge and understanding of community resources and community-based health care preferred</li><li>Ability to communicate fluently in English, spoken and written.</li><li>Ability to communicate fluently in French, spoken and written</li><li>Fluency in another language relevant to our client population is an asset.</li><li>Availability to work evenings and weekends if required.</li></ul>The WOCRC values the diversity of its employees and the knowledge, skills and contributions that each brings to the organization. Our work is meaningful, fulfilling, and can be demanding, so we are committed to offering our staff compensation that is fair and competitive for our industry along with a comprehensive suite of benefits to support staff health, wellness, and financial security. &nbsp;With generous paid time off policies, including 4-weeks annual vacation, 3-weeks annual sick leave, salary top-up plans, a superb Employee Assistance Program, Health, Dental and Disability Insurance, a world-class Pension Plan (HOOPP), discounted gym memberships and a flexible, supportive work environment, we believe in providing what staff need to thrive, grow, and feel connected and included in our mission.WOCRC has an accommodation process in place that provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please do not hesitate to let us know how we can best accommodate you.We thank all applicants for their interest in this employment opportunity. Please note however that, due to the volume of résumés received, only those applicants selected for further consideration will be contacted.-----------------------------------------------------------------------------------------------------Coordonnateur·trice des communications et du développement des ressources&nbsp;Contrat de 12 mois, renouvelable&nbsp;Joignez-vous au Centre de ressources communautaires d’Ottawa ouest (CRCOO) et contribuez à améliorer concrètement la vie des gens dans votre communauté. Faites partie d’une équipe passionnée, engagée et profondément ancrée dans les valeurs de solidarité, d’équité et d’inclusion.À propos du posteLe CRCOO est à la recherche d’un·e Coordonnateur·trice des communications et du développement des ressources pour diriger les efforts de communication et de financement à l’échelle de l’organisation. Ce rôle stratégique vise à accroître la visibilité du Centre, à renforcer l’engagement des parties prenantes et à soutenir la mission du CRCOO à travers des initiatives alignées sur son plan stratégique.Responsabilités principales&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Communications externes<ul><li>Élaborer et mettre en œuvre un plan de communication annuel pour accroître la notoriété du CRCOO.</li><li>Représenter le Centre lors d’événements publics et promouvoir l’impact de ses programmes et services.</li><li>Rédiger, réviser et adapter divers contenus destinés aux médias traditionnels et numériques. Communications internes</li><li>Concevoir des stratégies de communication interne favorisant la cohésion et l’engagement du personnel.</li><li>Rédiger des messages clés, des allocutions et du contenu pour la direction; agir à titre de porte-parole au besoin.</li><li>Offrir des conseils stratégiques confidentiels à la direction sur les enjeux de communication liés aux relations de travail. Développement des ressources</li><li>Concevoir et mettre en œuvre des stratégies de collecte de fonds pour atteindre les objectifs financiers du Centre.</li><li>Coordonner les activités de financement, incluant la planification et l’organisation d’événements.</li><li>Rédiger des propositions de subventions, des demandes de commandite et des appels de fonds convaincants.</li><li>Identifier de nouvelles sources de financement, subventions et partenariats potentiels. Profil recherché</li></ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Formation et expérience<ul><li>Diplôme universitaire dans un domaine pertinent (communications, relations publiques, développement des ressources) ou combinaison équivalente d’études et d’expérience.</li><li>2 à 4 ans d’expérience en communication organisationnelle.</li><li>1 à 2 ans d’expérience en coordination de projets, collecte de fonds, gestion de bénévoles ou organisation d’événements. Compétences</li><li>Excellente maîtrise du français et de l’anglais, à l’oral comme à l’écrit.</li><li>Compétences démontrées en rédaction, relations publiques et développement de contenu (imprimé et numérique).</li><li>Expérience souhaitée dans un organisme communautaire, en milieu syndiqué et/ou auprès de populations marginalisées.</li><li>Connaissance des ressources communautaires et du secteur de la santé communautaire (atout).</li><li>Maîtrise d’une langue tierce parlée par la clientèle du CRCOO (atout).</li><li>Disponibilité occasionnelle en soirée et fin de semaine. Ce que nous offrons</li></ul>Le CRCOO valorise la diversité, l’équité et l’inclusion, et reconnaît les compétences uniques que chaque membre de l’équipe apporte à l’organisation.&nbsp;En plus d’un travail porteur de sens, nous offrons :<ul><li>4 semaines de vacances annuelles&nbsp;et 3 semaines de congés de maladie payés</li><li>Assurances santé, dentaire et invalidité</li><li>Régime de retraite HOOPP</li><li>Programme d’aide aux employés (PAE)</li><li>Rabais sur les abonnements en salle de sport</li><li>Horaires flexibles et environnement de travail bienveillant &nbsp;</li><li>Vous souhaitez mettre vos talents au service d’une mission communautaire forte et humaine?&nbsp;Joignez-vous à nous!</li></ul>Le CRCOO dispose d’un processus d’adaptation visant à offrir des mesures d’accommodement aux employés ayant un handicap. Si vous avez besoin d’une mesure particulière en raison d’un handicap ou d’un besoin médical, n’hésitez pas à nous informer de la façon dont nous pouvons mieux vous accommoder.Nous remercions toutes les personnes qui posent leur candidature pour l’intérêt porté à cette offre d’emploi. Veuillez toutefois noter qu’en raison du grand nombre de candidatures reçues, seules les personnes retenues pour la suite du processus de sélection seront contactées.

Western Ottawa Community Resource Centre

Communications and Resource Development Coordinator

The&nbsp;Program Lead - Ancillary Events (volunteer) is a member of the Operational Team and reports to the President. They will take the lead in planning and running engaging events that support UNACTO’s mission. They will work with volunteers, coordinate with partners like universities and community groups, and create content that makes an impact. They will also track outcomes, celebrate successes and explore opportunities for future collaborations—all while keeping events running smoothly and strategically.Interested applicants should attach a cover letter and résumé (PDFs).&nbsp;Note: This position is intended to support the 2025–2026 season, with the option to renew each year.<h3>Key Areas of Responsibility</h3><ul><li>Plan and execute ancillary events in alignment with UNACTO’s mission, including operational guidelines, resource allocation, and project schedules</li><li>Design engaging content and experiences, including SDG-focused presentations, engagement packages, and branded materials to amplify event impact</li><li>Build and maintain partnerships with universities, community groups, and aligned organizations to expand reach and foster collaboration</li><li>Lead volunteers and project coordinators, providing guidance, onboarding, and regular updates to ensure smooth execution and skill development</li><li>Monitor and evaluate program success, defining KPIs, tracking outcomes, analyzing feedback, and identifying opportunities for long-term collaboration</li></ul><h3>Desired Skills</h3><ul><li>A genuine interest in the United Nations mission and SDGs</li><li>A post-secondary degree or diploma in a relevant field, i.e., Business (in progress or completed)</li><li>Previous experience in event planning, project management and stakeholder engagement is highly desirable&nbsp;</li><li>Strong leadership skills&nbsp;</li><li>Time management skills—prioritizing, scheduling, adapting—and a commitment to deadlines</li><li>Strong networking and partnership skills to engage universities, community groups, and other stakeholders</li><li>Excellent written, verbal, and visual communication to create engaging content and represent the organization effectively</li><li>Ability to define KPIs, track outcomes, analyze feedback, and recommend improvements for long-term impact</li><li>Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite, Trello and Slack&nbsp;</li></ul><h3>About UNACTO</h3>The United Nations Association in Canada Toronto Region Branch (UNACTO) is a division of the United Nations Association in Canada (UNA-Canada), which is a historic national charitable organization established in 1946. UNA-Canada is a founding member of the World Federation of United Nations Associations (WFUNA) and today holds its elected Vice-Chair representing global civil society.UNACTO is dedicated to elevating the principles of the UN Charter and the 17 Sustainable Development Goals by delivering innovative signature programs. Our work is guided by three core principles: Integrity, Inclusiveness and Compassion. We believe in building a better tomorrow by engaging the youth of the Greater Toronto Area and in growing global citizens through knowledge of the UN and its initiatives.<h3>Our Team</h3>All UNACTO roles are volunteer-based and offer a chance to make a real impact.<ul><li>Time commitments vary by role, but every position offers opportunities to build skills, grow your network, and give back to the community.</li><li>Our Board provides strategic guidance while our Operational Team brings our programs to life.&nbsp;</li><li>All roles are virtual, with chances to join UNACTO events and connect with inspiring people along the way.</li></ul>

United Nations Association in Canada Toronto Region Branch

Program Lead - Ancillary Events (volunteer)

The&nbsp;Partnerships Officer (volunteer) is a member of the Operational Team and reports to the President. The primary role of the Partnerships Officer is to support the execution of UNACTO’s programming and strategic plan and the achievement of UNACTO’s seasonal objectives. The scope of work detailed below is not exhaustive and will be co-created as we further develop this role.&nbsp;Interested applicants should attach a cover letter and résumé (PDFs).&nbsp;Note: This position is intended to support the 2025–2026 season, with the option to renew each year.&nbsp;<h3>Key Areas of Responsibility</h3><ul><li>Providing support to the President and Development Committee to achieve their annual goals</li><li>Supporting the development and execution of UNACTO’s partnership strategy, focused on outreach and building community</li><li>Developing and maintaining strong relationships with partners, donors, sponsors, and key stakeholders</li><li>Identifying, negotiating and securing new partnership opportunities that align with organizational goals</li><li>Supporting the design and delivery of partnership initiatives, ensuring objectives and deliverables are met</li><li>Preparing proposals, presentations and reports to communicate the value and impact of partnerships</li><li>Monitoring and evaluating partnership performance, and ensuring compliance with agreements and alignment with strategy</li></ul><h3>Desired Skills</h3><ul><li>A genuine interest in the United Nations mission and SDGs&nbsp;</li><li>A post-secondary degree or diploma in a relevant field, i.e., Business, Philanthropy (in progress or completed)</li><li>Strong creative and strategic thinking skills are required for this role to effectively lead projects and present project proposals to the programming team</li><li>Ability to build trust and maintain strong connections with diverse stakeholders</li><li>Excellent written and verbal communication, with the ability to pitch ideas clearly and persuasively</li><li>Ability to identify opportunities, align partnerships with organizational goals, and understand the broader context</li><li>Skilled at reaching mutually beneficial agreements and navigating complex discussions</li><li>Strong organizational skills to manage multiple partnerships, track deliverables, and report outcomes effectively</li><li>Experience using Google Workspace, Trello, Slack and Zoom</li></ul><h3>About UNACTO</h3>The United Nations Association in Canada Toronto Region Branch (UNACTO) is a division of the United Nations Association in Canada (UNA-Canada), which is a historic national charitable organization established in 1946. UNA-Canada is a founding member of the World Federation of United Nations Associations (WFUNA) and today holds its elected Vice-Chair representing global civil society.UNACTO is dedicated to elevating the principles of the UN Charter and the 17 Sustainable Development Goals by delivering innovative signature programs. Our work is guided by three core principles: Integrity, Inclusiveness and Compassion. We believe in building a better tomorrow by engaging the youth of the Greater Toronto Area and in growing global citizens through knowledge of the UN and its initiatives.<h3>Our Team</h3>All UNACTO roles are volunteer-based and offer a chance to make a real impact.<ul><li>Time commitments vary by role, but every position offers opportunities to build skills, grow your network, and give back to the community.</li><li>Our Board provides strategic guidance while our Operational Team brings our programs to life.&nbsp;</li><li>All roles are virtual, with chances to join UNACTO events and connect with inspiring people along the way.</li></ul>

Partnerships Officer (volunteer)

The&nbsp;Graphic Designer (volunteer) is a member of the Operational Team and reports to the Director of Communications. They conceptualize and create print and digital marketing assets to showcase UNACTO’s programmes and projects to internal and external audiences.&nbsp;Interested applicants should attach a cover letter and résumé (PDFs). Include a link to your portfolio in the cover letter. Your portfolio should ideally feature examples of infographics, logos, report covers, newsletters and brochures.&nbsp;Note: This position is intended to support the 2025–2026 season, with the option to renew each year.<h3>Key Areas of Responsibility</h3><ul><li>Designing digital and print marketing materials/assets in collaboration with the operational team&nbsp;</li><li>Conceptualizing and designing digital visual content for social media, websites and email campaigns&nbsp;</li><li>Ensuring visual brand consistency across projects</li><li>Adhering to UNACTO’s branding and logo guidelines</li><li>Other relevant duties as required</li></ul><h3>Desired Skills</h3><ul><li>A genuine interest in the United Nations mission and SDGs&nbsp;</li><li>At least three years of experience as a graphic designer</li><li>High level of proficiency in Adobe Illustrator, InDesign and Photoshop</li><li>Familiarity with Canva, the Google Suite, Microsoft Office Suite, Trello, Slack and Zoom&nbsp;</li><li>Well-versed in current graphic design methods, practices, techniques and associated principles</li><li>Eye for typography and layout</li><li>Ability to develop creative concepts for different audiences and maintain a visual brand identity</li><li>A working knowledge of social media platforms&nbsp;</li><li>A working knowledge of WIX is desirable</li><li>A passion for visual storytelling and creating compelling content</li><li>An ability to work independently with little or no daily supervision&nbsp;</li><li>Strong interpersonal skills and a positive, flexible,&nbsp;team-oriented&nbsp;and responsive attitude to open communication&nbsp;</li><li>Time management skills—prioritizing, scheduling, adapting—and a commitment to deadlines</li></ul><h3>About UNACTO</h3>The United Nations Association in Canada Toronto Region Branch (UNACTO) is a division of the United Nations Association in Canada (UNA-Canada), which is a historic national charitable organization established in 1946. UNA-Canada is a founding member of the World Federation of United Nations Associations (WFUNA) and today holds its elected Vice-Chair representing global civil society.UNACTO is dedicated to elevating the principles of the UN Charter and the 17 Sustainable Development Goals by delivering innovative signature programs. Our work is guided by three core principles: Integrity, Inclusiveness and Compassion. We believe in building a better tomorrow by engaging the youth of the Greater Toronto Area and in growing global citizens through knowledge of the UN and its initiatives.<h3>Our Team</h3>All UNACTO roles are volunteer-based and offer a chance to make a real impact.<ul><li>Time commitments vary by role, but every position offers opportunities to build skills, grow your network, and give back to the community.</li><li>Our Board provides strategic guidance while our Operational Team brings our programs to life.&nbsp;</li><li>All roles are virtual, with chances to join UNACTO events and connect with inspiring people along the way.</li></ul>

Graphic Designer (volunteer)

The&nbsp;Editor (volunteer) is a member of the Operational Team and reports to the Director of Communications. The Editor supports the development and submission of written content for the UNACTO Journal and provides editorial support to the Director of Communications. Primary duties include copyediting and proofreading and supporting the execution of UNACTO’s content strategy.&nbsp;Interested applicants should attach a cover letter and résumé (PDFs). Including weblinks (in your cover letter) to edited works—where you are mentioned by name—is highly desirable.&nbsp;Note: This position is intended to support the 2025–2026 season, with the option to renew each year.Key Areas of Responsibility<ul><li>Copyediting and publishing content by UNACTO’s team of writers. This includes (re)writing, editing and proofreading (spelling, grammar, punctuation, syntax), correcting usage, ensuring organizational voice, fact-checking, and developing and correcting charts and tables&nbsp;</li><li>Ensuring that content aligns with the UNACTO brand, values and mission&nbsp;</li><li>Providing editorial guidance and constructive feedback to writers&nbsp;</li><li>Adhering to UNACTO’s editorial and technical guidelines&nbsp;</li><li>Brainstorming new stories, series, concepts, themes and formats as needed&nbsp;</li><li>Populating the journal calendar in consultation with the Director of Communications and contributing writers</li><li>Other relevant duties as required&nbsp;</li></ul>Desired Skills<ul><li>A genuine interest in the United Nations mission and SDGs&nbsp;</li><li>Previous experience as a copyeditor in a publishing setting is highly desirable&nbsp;</li><li>Experience writing and copyediting documents on economic and policy issues, sustainability issues, environment and climate change, healthcare and governance is desirable</li><li>A wide range of editorial experience is desirable, e.g., annual reports, beneficiary stories, newsletters, op-eds, web and social media content and press releases</li><li>Excellent research skills and experience with synthesizing information into accessible forms</li><li>A post-secondary diploma in journalism, English or a related field (in progress or completed) or an equivalent combination of academic and professional experience&nbsp;</li><li>Exceptional written and oral communication and a passion for storytelling and creating compelling content</li><li>Attention to detail and strong editorial judgement</li><li>Adherence to UNACTO’s house style guide and publication policies&nbsp;</li><li>An ability to work independently with little or no daily supervision&nbsp;</li><li>Strong interpersonal skills and a positive, flexible,&nbsp;team-oriented&nbsp;and responsive attitude to open communication&nbsp;</li><li>Time management skills—prioritizing, scheduling, adapting—and a commitment to deadlines</li><li>Familiarity with the Google Suite, Microsoft Office Suite, Trello, Slack and Zoom&nbsp;</li></ul>About UNACTOThe United Nations Association in Canada Toronto Region Branch (UNACTO) is a division of the United Nations Association in Canada (UNA-Canada), which is a historic national charitable organization established in 1946. UNA-Canada is a founding member of the World Federation of United Nations Associations (WFUNA) and today holds its elected Vice-Chair representing global civil society.UNACTO is dedicated to elevating the principles of the UN Charter and the 17 Sustainable Development Goals by delivering innovative signature programs. Our work is guided by three core principles: Integrity, Inclusiveness and Compassion. We believe in building a better tomorrow by engaging the youth of the Greater Toronto Area and in growing global citizens through knowledge of the UN and its initiatives.Our TeamAll UNACTO roles are volunteer-based and offer a chance to make a real impact.<ul><li>Time commitments vary by role, but every position offers opportunities to build skills, grow your network, and give back to the community.</li><li>Our Board provides strategic guidance while our Operational Team brings our programs to life.&nbsp;</li><li>All roles are virtual, with chances to join UNACTO events and connect with inspiring people along the way.</li></ul>

Editor (volunteer)

The&nbsp;Contributing Writer (volunteer) is a member of the Operational Team and reports to the Director of Communications.The Contributing Writer develops creative and thoughtful content for the&nbsp;<a href="https://www.unacto.com/journal" target="_blank">UNACTO Journal</a>, UNACTO’s digital blog. They submit at least one article a month of 500–1,000 words.&nbsp;Writers receive bylines—their content is shared on UNACTO’s website and promoted via social media campaigns and newsletters.&nbsp;Interested applicants should attach a cover letter and résumé (PDFs). Including web links to creative works—where you are mentioned by name—is highly desirable.&nbsp;Note: This position is intended to support the 2025–2026 season, with the option to renew each year.&nbsp;Key Areas of Responsibility<ul><li>Composing articles&nbsp;through academic research and interviews, writing in plain and accessible language and utilizing&nbsp;industry best practices</li><li>Occasionally pitching story ideas&nbsp;</li><li>Following an editorial calendar and ensuring timely and professional delivery of materials&nbsp;</li><li>Engaging with the SDGs and issues affecting communities in Toronto, the GTA and Ontario&nbsp;</li><li>Other related duties as required</li></ul>Desired Skills<ul><li>A genuine interest in the United Nations mission and SDGs&nbsp;</li><li>Excellent research skills and experience with synthesizing information into accessible forms</li><li>Exceptional written and oral communication and a passion for storytelling and creating compelling content</li><li>Attention to detail and strong editorial judgement</li><li>A post-secondary diploma in journalism, English or a related field (in progress or completed) or an equivalent combination of academic and professional experience&nbsp;</li><li>An ability to work independently with little or no daily supervision&nbsp;</li><li>Strong interpersonal skills and a positive, flexible,&nbsp;team-oriented&nbsp;and responsive attitude towards open communication&nbsp;</li><li>Time management skills—prioritizing, scheduling, adapting—and a commitment to deadlines</li><li>Adherence to UNACTO’s house style guide and publication policies&nbsp;</li><li>Familiarity with the Google Suite, Microsoft Office Suite, Trello, Slack and Zoom&nbsp;</li></ul>About UNACTOThe United Nations Association in Canada Toronto Region Branch (UNACTO) is a division of the United Nations Association in Canada (UNA-Canada), which is a historic national charitable organization established in 1946. UNA-Canada is a founding member of the World Federation of United Nations Associations (WFUNA) and today holds its elected Vice-Chair representing global civil society.UNACTO is dedicated to elevating the principles of the UN Charter and the 17 Sustainable Development Goals by delivering innovative signature programs. Our work is guided by three core principles: Integrity, Inclusiveness and Compassion. We believe in building a better tomorrow by engaging the youth of the Greater Toronto Area and in growing global citizens through knowledge of the UN and its initiatives.Our TeamAll UNACTO roles are volunteer-based and offer a chance to make a real impact.<ul><li>Time commitments vary by role, but every position offers opportunities to build skills, grow your network, and give back to the community.</li><li>Our Board provides strategic guidance while our Operational Team brings our programs to life.&nbsp;</li><li>All roles are virtual, with chances to join UNACTO events and connect with inspiring people along the way.</li></ul>

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