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***Open to Canadian citizens and permanent residents of Canada only***Assignment Type: Canadian E-volunteerAssignment ID: VA-107288Assignment Title: Design and Infographic Creation AdvisorPartner: WUSC Sri LankaCountry: Sri LankaDuration: 2 to 5 months (flexible)Time Commitment: 5 to 35 hours per week (flexible)<h2>Assignment Context</h2>Are you passionate about creating social change and supporting marginalized communities globally? Do you have design and infographic skills to help amplify their voices for social change?As the Design &amp; Infographic Advisor at WUSC Sri Lanka in Colombo, you will support the WUSC Sri Lanka team and their partners remotely in enhancing the visibility and impact of the WUSC Volunteer Cooperation Program. You will design compelling infographics and visual communication materials that highlight the challenges faced by marginalized groups, particularly young women, and promote initiatives that foster gender equality and social inclusion.Join us today to make a meaningful impact in advancing gender equality and social justice in Sri Lanka!<h2>Roles and Responsibilities</h2><ul><li>Collaborate with the WUSC Sri Lanka team to design and implement creative visual strategies that promote WUSC’s initiatives and advocate for gender equality and social inclusion</li><li>Produce engaging infographics, social media visuals, and digital content for newsletters and reports, highlighting success stories and updates on the Volunteer Cooperation Program with a strong focus on gender equality</li><li>Strengthen partners’ communication capacity by providing guidance on visual storytelling, design tools, and effective outreach, while documenting good practices, especially those led by or benefiting young women</li><li>Support partners in adopting sustainable communication practices by shifting towards digital-first designs and encouraging the use of eco-friendly materials for any printed outputs</li><li>Contribute to reducing the environmental impact of communication activities by promoting sustainable design approaches and exploring carbon-neutral options</li><li>Participate in pre-assignment training</li><li>Participate in at least 3 public engagement initiatives with Canadian audiences before, during, or after the assignment. Volunteers will be equipped with the tools, training, funds, and support to achieve these goals. Volunteers will also have to report on each of their public engagement activities through our Volunteer Information Portal. Virtual chats and individual check-ins can be booked with the Senior Public Engagement Officer throughout the course of their assignment and up to 2 years after to seek guidance and support with their public engagement activities</li><li>Canadian volunteers are required to do at least one activity that contributes to meeting a fundraising target of $1,500. The minimum requirement is met by each volunteer using our Volunteer Information Portal to report having sent one message to their network about their volunteer assignment that includes the link to the WUSC Shared Impact Fund webpage. This message also counts as one of their three required public engagement activities. Volunteers will be supported with the tools, training, and support to achieve the fundraising goal</li><li>Submit reports as required by the partner organization and by WUSC.</li></ul><h2>Experience and Qualifications</h2><ul><li>Degree in communications, marketing, journalism, design, or a related field.</li><li>Proven experience in creating visually engaging content and executing impactful communication or design strategies.</li><li>Proficient in producing infographics, digital visuals, and content across social media platforms.</li><li>Skilled in building capacity for teams in communications, visual storytelling, and stakeholder engagement.</li><li>Understanding of gender-inclusive, environmentally sustainable, and accessible communication practices is an asset.</li><li>Minimum two (2) years of relevant professional experience in communications, design, or visual content creation.</li><li>Commitment to gender equality, youth inclusion, and international volunteerism.</li><li>Flexibility, adaptability, excellent interpersonal skills, and cultural sensitivity.</li><li>Experience with group facilitation, trainings, and visual content development considered an asset.</li><li>Experience living, working, or volunteering internationally considered an asset.</li><li>Written and oral fluency in English.</li></ul><h2>Project Description</h2>Volunteering for development is one of the important ways in which WUSC pursues its mission. The IGNI+E project, funded by Global Affairs Canada, supports over 70 partner organizations to advance gender equality and the economic empowerment of 1.2 million youth around the world. IGNI+E harnesses the knowledge, capacity and expertise of skilled Canadians through volunteer assignments and public engagement activities to assist partners in improving their performance, advocating for gender equality, and implementing more sustainable, innovative and inclusive initiatives and services for poor and marginalised youth, particularly young women. Overseas, our volunteers collaborate with a wide variety of partners, including enterprise and social enterprise development incubators, skills training centres, women’s organizations, and youth groups. In Canada, WUSC works with institutions and individuals to identify, prepare, and support volunteers who travel overseas to support our partners. Our network in Canada also works with WUSC to raise awareness among Canadians to inspire greater action on global development issues. Our collective focus is on sustainable and inclusive changes to create a better world for youth.<h2>Partner Description</h2>WUSC Sri Lanka is a NGO that has been working in Sri Lanka over the last three decades engaged in youth education and economic opportunities as well as women development. WUSC Sri Lanka has engaged Canadian volunteers through the Volunteer Cooperation Program throughout this period and implemented its program through local partners. The WUSC Sri Lanka Team has built strong relationships with local NGOS, CSOs, communities, ministries and government departments over time. In addition to the Volunteer Cooperation Program (2020-2028), WUSC Sri Lanka is also implementing the Growth, Resilience, Investment and Training project GRIT project (2022-2029).<h2>Support Package</h2><ul><li>Support and guidance from the WUSC Volunteer Mobilization Team prior to assignment and from the WUSC Country Team while on assignment</li><li>Pre-assignment training where you will have the opportunity to learn about the program, gain practical skills for e-volunteering in an intercultural context and meet other e-volunteers</li><li>Country orientation to better understand the cultural context of the country</li><li>Debriefing after completion of assignment</li><li>An incredible opportunity to make a meaningful contribution to global development, enhance your professional skills and participate in an experience of a lifetime!</li></ul>

World University Service of Canada (WUSC)

Design and Infographic Creation Advisor | Sri Lanka | Volunteer Internationally

Volunteer Digital Communications AssistantAbout the RoleThe Digital Communications Assistant works closely with the Digital &amp; Social Media Coordinator to support the organization’s online presence. This role combines social media support, newsletter creation, research, and light design work. It’s a great opportunity for volunteers looking to build hands-on experience in digital communications within the nonprofit and startup space.Key Responsibilities• Design simple visual assets, including social media headers and branded graphics.• Draft, format, and support the design of monthly newsletters.• Update newsletter content throughout each cycle and prepare final drafts with editorial guidance.• Assist in creating engaging social media posts with direction from the Digital &amp; Social Media Coordinator.• Research industry trends and identify timely topics for posts and newsletter features.• Ensure consistency between newsletter messaging and digital campaign content.• Support early partnership development by helping identify aligned organizations.• Report progress, drafts, and ideas to the Digital &amp; Social Media Coordinator.• Assist the Digital &amp; Social Media Coordinator with content creation and online engagement for Startup Help Inc.Skills &amp; Qualifications• Strong writing and editing skills.• Interest in social media, digital marketing, or nonprofit communications.• Basic graphic design ability (e.g., Canva).• Ability to research and translate insights into content ideas.• Organized, reliable, and comfortable meeting recurring deadlines.• Collaborative mindset with openness to feedback.• Curiosity about nonprofit and startup ecosystems.Time Commitment• Flexible schedule• Remote-friendly roleSupervisionThis role reports directly to the Digital &amp; Social Media Coordinator.How to ApplyPlease send a brief introduction and any relevant samples to (writing, design, or social media work if available) to <a href="mailto:info@startuphelp.ca" target="_blank">info@startuphelp.ca</a> with the subject line Volunteer - Digital Communications Assistant.Shortlisted applicants will be contacted for a quick interview.

Startup Help Inc.

Volunteer Digital Communications Assistant

Key Responsibilities:<ul>	<li>Assist in developing and executing engaging digital marketing campaigns across social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.).</li>	<li>Support the creative process by brainstorming and developing compelling content and campaign ideas that align with the brand’s objectives and resonate with our target audience.</li>	<li>Help create, curate, and schedule content for social media channels, ensuring each post is creative, on-brand, and impactful.</li>	<li>Collaborate with the team to create visuals, copy, and video content for campaigns, ensuring consistency across all platforms.</li>	<li>Monitor campaign performance and assist with reporting, offering insights into campaign effectiveness and areas for improvement.</li>	<li>Assist in developing paid advertising campaigns on platforms like Google Ads, Facebook Ads, etc., ensuring they are optimized for maximum performance.</li>	<li>Support the creation of blog posts, graphics, videos, and other content pieces that tie into campaign strategies.</li>	<li>Help maintain and update our website with fresh content, ensuring it aligns with ongoing campaigns and digital initiatives.</li>	<li>Assist in optimizing social media presence and website UX to improve engagement and user experience.</li>	<li>Utilize SEO best practices to improve organic search visibility and drive traffic to our content.</li>	<li>Monitor campaign performance and assist with reporting, offering insights into campaign effectiveness and areas for improvement.</li></ul>Who You Are:<ul>	<li>Energetic: You bring enthusiasm and drive to every task, approaching challenges with a positive, Canadan-do attitude.</li>	<li>Independent: You thrive when working autonomously, taking ownership of your responsibilities and delivering results with minimal oversight.</li>	<li>Professional: You consistently demonstrate integrity, reliability, and a polished demeanor in all interactions and communications.</li>	<li>Creative: You think outside the box and embrace innovative approaches to problem-solving, always bringing fresh ideas to the table.</li>	<li>Organized and Punctual: You excel at managing multiple priorities, maintaining structure, and ensuring every detail is accounted for and delivered seamlessly and on time.</li>	<li>Curious/Lifelong Learner: You are naturally inquisitive, eager to expand your knowledge, and continuously seek opportunities for growth and development.</li>	<li>Collaborative: You are a natural relationship builder and comfortable working with a diverse group of stakeholders at different levels:</li></ul>Qualifications:<ul>	<li>Currently pursuing or recently (in the last 1-2 years) completed a degree or diploma in Marketing, Communications, Media, or a related field.</li>	<li>Previous internship or experience in social media management, content creation, or campaign development is a plus but not required.</li>	<li>Experience with Wordpress is a significant asset</li>	<li>Basic knowledge of tools such as Canva, Adobe Suite, or similar platforms.</li>	<li>Strong writing and copy-editing skills with the ability to tailor messages to various platforms.</li>	<li>Knowledge of paid digital campaigns (Google Ads, Facebook Ads, etc.) is a plus.</li>	<li>Basic understanding of SEO and how it relates to content creation and campaign performance.</li>	<li>A strong passion for digital marketing and creative content creation.</li></ul> What You’ll Gain:<ul>	<li>Hands-on experience in creative campaign development, social media management, and content creation.</li>	<li>Exposure to working with a dynamic team to execute and refine creative strategies.</li>	<li>Opportunities to contribute to impactful campaigns and see your ideas come to life.</li>	<li>Mentorship from industry professionals who are passionate about creativity and digital marketing.</li></ul> &nbsp;

Nurture & Thrive Care Services Inc.

Social Media Marketing Volunteer

Partners In Health Canada – Job Description&nbsp;Position Title:&nbsp; &nbsp;Digital Design &amp; Engagement Specialist, F/T Permanent&nbsp;Reports To:&nbsp; &nbsp;Director, Development &amp; Digital Strategy&nbsp;Location:&nbsp;Toronto / Hybrid (1 – 2 days in office)&nbsp;Posting Date:&nbsp; &nbsp;November 25, 2025 &nbsp;&nbsp;Posting Close Date:&nbsp;January 4, 2026 &nbsp;&nbsp;Start Date:&nbsp;February 2, 2026&nbsp;Organizational Profile&nbsp;Partners In Health (PIH) Canada is a global health and social justice organization relentlessly committed to global health equity. PIH partners with local governments to build capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change. In a world too willing to value one human life over another, PIH stands in solidarity with the destitute, the marginalized, and the sick. We pursue a moral mission within a medical context: to provide the best health care to those who need it most. Partners In Health Canada was founded in 2011 and is based in Toronto. Visit <a href="http://www.pihcanada.org/" target="_blank">www.pihcanada.org&nbsp;</a>to learn more.&nbsp; &nbsp;Position Summary&nbsp;The Digital Design &amp; Engagement Specialist will play a central role in shaping PIH Canada’s digital presence by bringing creativity, visual storytelling, and digital strategy together. This position is ideal for someone who is both an artist and a strategist — someone who understands how strong design, social content, and user experience can drive engagement, deepen donor connection, and support fundraising goals. &nbsp;You will design multimedia assets for campaigns, build engaging web and fundraising experiences, produce short-form video content for social media, and collaborate on paid media campaigns with our agency partner. Working closely with the fundraising and communications teams, you’ll help translate PIH’s mission into compelling visuals and digital experiences that inspire action and expand PIH Canada’s reach. &nbsp;Primary Responsibilities&nbsp; &nbsp;Marketing Design &amp; Multimedia Creation (50%)&nbsp;&nbsp;Lead the creation of visually compelling, brand-aligned assets across multiple channels:&nbsp;<ul><li>Design social media content, digital banners, campaign creative, email graphics, one-pagers, and event collateral </li><li>Edit short-form videos and reels for social media, storytelling, and donor engagement </li><li>Create campaign visuals from concept to finished product (art direction, illustration, typography, motion graphics, layout) </li><li>Build and maintain a visual asset library and brand templates (Canva, Adobe, etc.) </li><li>Adapt global PIH content to Canadian audiences — translating stories visually through design, layout, and narrative framing </li><li>Ensure all visuals meet accessibility, mobile formatting, and brand guidelines&nbsp;</li></ul>Web Experience &amp; Digital Optimization (30%)&nbsp;&nbsp;Support a seamless user journey through strong visual and UI/UX design:&nbsp;<ul><li>Design landing pages, donation forms, P2P pages, and campaign-based website features </li><li>Enhance UX/UI through layout, hierarchy, visual flow, accessibility, and donor-friendly navigation </li><li>Support front-end improvements (Drupal, Fundraise Up, Shopify) with design-first thinking </li><li>Develop visual concepts for campaign pages and digital fundraising experiences </li><li>Work with fundraising team to visually translate donor journeys and campaign narratives </li><li>Contribute to testing and optimization via heatmaps, A/B layouts, and UI feedback loops &nbsp;</li></ul>Creative Direction &amp; Paid Media Strategy (20%)&nbsp;Bring campaign and visual concepts to life:&nbsp;<ul><li>Design creative assets for paid media campaigns (Meta, Google, display) </li><li>Translate campaign strategy into visual storytelling (graphics, video, animation) </li><li>Develop creative briefs and collaborate with the agency to refine campaign visuals </li><li>Review campaign performance to design A/B variations (thumbnails, headlines, visuals) </li><li>Explore new formats (motion graphics, Instagram carousels, interactive elements, short impact videos) &nbsp;</li></ul>Qualifications and Skills&nbsp;Education and Experience:&nbsp;&nbsp;<ul><li>5+ years of experience in graphic design, digital content creation, UX/UI, and/or multimedia storytelling </li><li>Demonstrated experience producing visual assets for campaigns, social media, websites, or fundraising initiatives </li><li>Previous work in the nonprofit, social impact, advocacy, or mission-driven sectors is an asset </li><li>Strong portfolio demonstrating: <ul><li>Social content, campaign creative, or advertising visuals </li><li>Video editing (reels, animations, short-form content) o&nbsp;Brand storytelling through visual design o&nbsp;Layout, typography, and motion graphics </li></ul></li><li>Experience building templates and visual asset libraries (Canva, Figma, Adobe) </li><li>Experience designing for web and mobile layouts with a focus on user experience and accessibility </li><li>Ability to translate campaign concepts into visuals that drive action, emotion, and engagement </li><li>Comfort balancing artistic creativity with campaign goals and performance metrics </li><li>Excellent communication skills with the ability to visually interpret fundraising and advocacy messages </li><li>Strong teamwork mindset with comfort working alongside fundraisers, content writers, agency partners, and global colleagues </li><li>Highly organized, able to manage multiple deadlines and prioritize effectively </li><li>Passion for social justice, storytelling, and using design to drive meaningful social impact &nbsp;</li></ul>Compensation&nbsp;Salary range is $62,000 - $75,000. We offer a flexible and hybrid work schedule, a competitive health and dental benefits package, professional development and learning, generous vacation and leave policies, and the opportunity to collaborate and grow with a diverse global team deeply committed to equity and social justice. Applicants must be legally eligible to work in Canada. &nbsp;Application Instructions&nbsp;Please send a CV and cover letter to <a href="mailto:hrcanada@pih.org" target="_blank">hrcanada@pih.org</a> with ‘Digital Design &amp; Engagement Specialist’ in the subject line. Applications without a cover letter will not be considered. Applications will be reviewed on a rolling basis until the position is filled. We thank all applicants but regret we will be unable to respond to all submissions. We request that you do not follow up your application with a phone call or email. We will contact only those candidates selected for interviews. Thank you for your understanding.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Commitment to Diversity and Accessibility&nbsp;Partners In Health Canada is committed to equal opportunity and equal treatment for every prospective and current employee. We value diversity in the workplace and believe our work is stronger when it benefits from the experience and knowledge of a diverse team. Candidates from diverse backgrounds, including but not limited to Indigenous peoples, racialized and LGBTQ2+ communities, and people with disabilities, are encouraged to apply. If contacted in relation to a job opportunity, please notify us as soon as possible of any adaptive measures you might require. Information received relating to accommodation measures will be addressed confidentially.&nbsp;

Partners In Health Canada

Digital Design & Engagement Specialist

Aide entrAide - Animateur(trice) de groupe de soutien en ligneEn tant qu’animateur·trice de groupe de soutien, vous, une personne vivant avec l’arthrite, aurez l’occasion de diriger des sessions de soutien virtuelles pour des personnes touchées ou impactées par l’arthrite. Ce rôle soutient le programme&nbsp; Aide entrAide, où les participants se rassemblent pour apprendre, partager et créer des liens autour des impacts de l’arthrite sur leur vie.Votre mission principale sera d’animer des groupes de soutien virtuels, d’accueillir les participants, de faciliter les discussions, d’encourager les échanges entre membres et de maintenir un espace sûr et ouvert. Ce rôle convient particulièrement aux personnes à l’aise avec la technologie, la prise de parole, l’animation de groupe et ayant un lien personnel avec l’arthrite.Engagement de tempsEnviron 1 à 1,5 heure par sessionAu moins une session par moisEngagement minimum de 6 moisPoste flexible sans horaire fixe. L’implication peut varier selon les besoins du programme Arthritis Connections.Responsabilités principalesAnimer des groupes de soutien virtuels pour les personnes vivant avec ou touchées par l’arthriteAccueillir les participants et créer un espace inclusif et confortable pour les échangesGuider les discussions et encourager le partage d’expériencesMaintenir un environnement respectueux et sécurisé favorisant un dialogue ouvertFournir informations, ressources et soutien émotionnel lorsque pertinentCollaborer avec le personnel de la Société de l’arthrite pour améliorer l’efficacité des sessionsCompétences et qualités souhaitéesVivre avec l’arthritePassion pour le soutien aux personnes touchées par l’arthriteÀ l’aise avec la technologie, la prise de parole et l’animation virtuelleBonnes compétences en communication et écouteCapacité à créer un environnement bienveillant et sans jugementLien personnel ou expérience avec l’arthrite est un atoutExpérience en animation de groupe est un atoutDisponibilité et environnement de travailPoste à distance, avec sessions virtuellesFormation en ligne obligatoire avant de débuter l’animationAccès à Internet fiable et à un espace calme nécessaire pour les sessionsContacts principauxSupervision directe par un membre du personnel de la Société de l’arthrite du CanadaInteraction avec d’autres animateurs de groupes et participantsRemarque Ce poste est principalement virtuel. Les bénévoles peuvent participer depuis n’importe quel lieu avec Internet fiable. Nous remercions toutes les personnes intéressées par le bénévolat auprès de la Société de l’arthrite du Canada. Veuillez noter que tous les candidats ne seront pas sélectionnés pour rejoindre le programme de bénévolat.

Arthritis Society Canada

Aide entrAide

Department: Advancement and External Relations&nbsp;Job Type: ContinuingFull-time/Part-time: Full Time (&gt;=1249 hrs/year)&nbsp;Campus: Waterloo&nbsp;Reports to: Manager, Advancement Systems &amp; Data AnalyticsEmployee Group: WLUSA&nbsp;Application Deadline: December 7th 2025Requisition ID: 10309&nbsp;Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a <a href="https://www.wlu.ca/about/discover-laurier/indigenization/index.html" target="_blank">commitment to Indigenization</a> and <a href="https://www.wlu.ca/about/working-at-laurier/commitment-to-inclusion.html" target="_blank">commitment to equity, diversity, inclusion</a>, Laurier’s thriving community has a place for everyone.Laurier has more than 21,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a <a href="https://www.wlu.ca/about/governance/assets/resources/8.14-flexible-work-policy.html" target="_blank">flexible work policy</a> and employing a workforce that is reflective of local and national demographics. Laurier's Waterloo, Kitchener, and Brantford campuses are located on the shared traditional territory of the Neutral, Anishnaabe, and Haudenosaunee peoples. This land is part of the Dish with One Spoon Treaty between the Haudenosaunee and Anishnaabe peoples and symbolizes the agreement to share, protect our resources, and not to engage in conflict. Laurier's Milton campus is located on the traditional territory of the Mississaugas of the Credit, and part of the Nanfan Treaty of 1701 between the British Crown and the Haudenosaunee Confederacy.This job posting is for a current vacancy.Position SummaryReporting to the Manager, Advancement Systems and Data Analytics, the CRM Analyst is responsible for the transition, implementation, maintenance and continuous improvement of the CRM. This CRM deployment marks a transformational shift in operations for Advancement as the incumbent will support this transformation from the current Banner into the new CRM. AER is a Department of over 85 staff and is responsible for all major gift fundraising, annual giving fundraising, external relations, alumni relations – including all events, solicitations and communications with our Laurier Alumni and donors. The incumbent supports the day-to-day operations of the CRM including planning the implementation and future growth of the CRM, expectation management, coordination of resources for maximum results, strong communications among stakeholders within the project and across campus.Primary responsibilities of the CRM Analyst will include acting as a ‘super-user’ of the CRM application that is responsible for data, configuration, security and system administration activities. The incumbent administers and monitors the CRM and performs activities required to configure, maintain, and troubleshoot the CRM solution.Working with other members of the CRM Project Team, the CRM Analyst plays a key role in planning and advancing the solution through conducting business process analysis. This includes analyzing current state business processes used by AER operations and determining changes to existing procedures and policies to maximize the efficiency of the CRM.&nbsp;&nbsp;The CRM Analyst will be responsible for developing, enhancing, implementing, and maintaining information assets supporting the broader functions of the Advancement and External Relations (AER) teams. This position that combines business, statistical, and information analytics with project management and technical support. This position requires a high degree of flexibility with projects including the transition, implementation and maintenance of the CRM. Also including systems support – including iModules, statistical analysis of alumni data (data mining for insights into characteristics of alumni giving), and information and data management.The position will also work closely with all AER teams and the wider university departments to analyze and develop flexible and consistently executable department wide training, onboarding and file management strategies and special projects/business improvement processes to facilitate, diagnose, and formulate solutions to the business process/data needs and being able to clearly articulate solutions essential to finding effective and efficient solutions to business/workflows. This role will support the department in any/all activities including gifts, events, data management, data analytics, records management, and engagement opportunities.AccountabilitiesProject Management<ul><li>Responsible for the transition, implementation, maintenance and continuous improvement of the CRM.</li><li>Regularly communicate with ICT on current state and future direction of the CRM project in weekly team meetings with PM, Vendor and Project Sponsors</li><li>Research and analyze effectiveness of CRM functions and features and prepare plans and recommendations to leadership.</li><li>Develop strategic plans for the implementation and adoption of CRM to deliver maximum value to AER</li><li>Liaise and work collaboratively with all stakeholders to ensure a smooth transition to the CRM</li><li>Plan and manage CRM support and system enhancement tasks that span across AER</li><li>Lead business users in the management of completing CRM system change priorities, enabling prioritization and implementation of users’ needs.</li><li>Develop recommendations to improve the user experience, ensuring a common view of system use and increases user acceptance (e.g. business process improvements, system configuration modifications, data metrics).</li><li>Provide expertise and practical assistance in delivering services.</li><li>Ensure appropriate business participation in information technology projects.</li><li>Follows requirements gathering, project management and change management best practices.</li><li>Balance business users' requests and requirements with technical constraints.</li><li>Report progress, milestones and problems to ICT and advise of solutions</li></ul>Additional projects<ul><li>Maintain and develop improvements for the Alumni Engagement Index (AEI) – including benchmarking against and researching what other Canadian universities are doing</li><li>Improve departmental use of SharePoint including power automate/apps tools to enhance existing business processes or to build new ones as needed.</li><li>System administrator of the eMarketing platform, iModules. This includes the maintenance of its data, user access management, payment gateway and gift processing forms, email exclusions and list management, liaison with vendor application support to diagnose and resolve system errors.</li><li>Responsible for maintaining the Banner/CRM and iModules Connector and develop other data integration and data quality systems. This includes managing corresponding support tickets between ICT, iModules, and Ellucian/CRM.</li><li>Become familiar with the structure and working of the Banner Advancement module and other new software as needed</li><li>Work with business users to elicit and capture information and data requirements</li></ul>Administration<ul><li>Create policies, guidelines and procedures for CRM-related functions and develop and author systems documentation for CRM.</li><li>Provides support for advanced, complex CRM platform issues for users seeking assistance.</li><li>Maintain knowledge base of common issue resolutions.</li><li>Build and configure CRM dashboards, reports and workflows</li><li>Ensure proper recording, documentation and closure of user cases.</li><li>Provide operational supervision to others in how to carry out work tasks.</li><li>Perform advanced levels of business analysis, problem solving and research to work with the vendor and formulate solutions to complex business needs.</li><li>Ensure the CRM system and data are responsive to the reporting needs of AER.</li><li>Direct business user testing teams to provide technical and process input, support and analysis for software, hardware and operational specifications.</li><li>Follow change control procedures and manage the deployment from test to production.</li><li>Perform other duties as assigned by the Manager, Advancement Systems and Data Analytics.</li></ul>Qualifications<ul><li>Undergraduate degree with a minimum of five years related experience in the post-secondary, and/or business management sectors</li><li>Demonstrated project management skills</li><li>Excellent communication and interpersonal skills are required; must be able to build strong relationships and communicate in highly stressful situations with a broad range of users within the university and with software vendors including instruction to non-technical users on technical applications and with technical users on business processes</li><li>Excellent problem solving and decision making skills</li><li>Proven ability to handle multiple critical demands in order to ensure this multi-faceted project is delivered and implemented successfully with a clear plan for future development. This may include resolving issues between conflicting priorities both inside and outside the university. Using skills of persuasion and applied reasoning to reach a consensus.</li><li>A proven ability to design and implement new processes and facilitate user adoption</li><li>The ability to influence stakeholders and work closely with them to develop solutions to highly complex and inter dependent problems with impacts on multiple facets of the operation.</li><li>Proven knowledge of business analysis, quality assurance, and workflow tools and/or practices</li><li>Experience with information development/management tools and systems, as well as the accessing, analyzing, organizing, evaluating and presenting complex technical information.</li><li>Experience with frequent uncontrollable interruptions to work flows, which create changes in priorities and result in changes in the pace/flow of work. Schedules and deadlines are well articulated but are subject to change based on unforeseen events and may result in conflicting priorities. Resolution will require high volumes of consultation and service.</li><li>An understanding of CRM platforms, with the ability to create and update formula fields, workflows, custom views, and other content of intermediate complexity</li><li>Demonstrated aptitude in working with computing technology; desire to learn, participate and keep current with technologies</li><li>Proficiency with Microsoft products including Excel, Word, Visio</li><li>SharePoint, and iModules experience strongly preferred</li><li>SQL experience required, VBA an asset – a strong programming background is necessary</li><li>Demonstrated experience with ETL data integration solutions like IBM InfoSphere DataStage, Microsoft SQL Server Integration Services, or Oracle Data Integrator</li></ul>Hours of WorkThis is a Full-time, Continuing opportunity. The normal hours of work are 8:30am to 4:30pm, Monday to Friday. Flexibility in hours may be required, including evening and/or weekend work due to periods of high volume. When possible, the manager will adjust hours to ensure no more than 35 hours are worked in a week.This position is eligible for a flexible work arrangement, as per Policy 8.14 (Flexible Work Policy). All arrangement must be approved by the direct manager. In-person attendance for events, as required to meet operational needs, is expected. On occasion, this schedule may need to be adjusted to meet operational requirementsCompensation<ul><li>Level:&nbsp;E</li><li>Rate of Pay: $42.32 - $44.74 per hour with an annual step progression on anniversary date up to $48.37 per hour. Considerations for new hire step placements include, qualifications and length/depth of required experience, relevant market rates for similar jobs, internal equity, and estimated learning curve in starting the job</li></ul>Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.Equity, diversity and creating a culture of inclusion are part of Laurier’s core values and central to the Laurier Strategy. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives. Candidates from other equity deserving groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity &amp; Accessibility. We have strived to make our application process accessible, however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources. Contact information can be found at&nbsp;<a href="https://careers.wlu.ca/content/How-to-apply/" target="_blank">careers.wlu.ca/content/How-to-apply/</a>Should you be interested in learning more about this opportunity, please visit&nbsp;<a href="http://www.wlu.ca/careers" target="_blank">www.wlu.ca/careers</a>&nbsp;for additional information and the online application system. All applications must be submitted online. Please note, a resume and cover letter will be required in electronic form.

Wilfrid Laurier University

CRM Analyst

Position Overview&nbsp;The&nbsp;Coordinator—Marketing and Communications will be an essential part of&nbsp;the organization’s daily operations, helping to build a national community through social,&nbsp;program,&nbsp;and communication activities. They will report to the Chief Executive&nbsp;Officer,&nbsp;maintaining&nbsp;existing&nbsp;programs;&nbsp;writing&nbsp;new content&nbsp;in a variety of formats; and&nbsp;creating&nbsp;engaging materials to support&nbsp;the organization’s goals and&nbsp;objectives.&nbsp;Key responsibilities&nbsp;Marketing&nbsp;<ul><li>Create social media posts (including visuals) for all social channels, aligning with existing and emerging priorities. </li><li>Publish a quarterly newsletter for the brain injury community, with the opportunity to improve and grow content and process. </li><li>Facilitate content updates for various online programs, including braininjurycanada.ca; britecanada.ca; our online courses; and our service directory. </li><li>Aid in the creation of multimedia materials for presentations, fundraising, and advocacy work. </li><li>Lead the creation, coordination, and execution of&nbsp;national&nbsp;campaigns that raise public awareness of brain injury, enhance fundraising outcomes, and build stronger support for Brain Injury Canada’s programs and initiatives. </li><li>Help drive fundraising growth by contributing to&nbsp;donor&nbsp;communications,&nbsp;engagement&nbsp;and digital fundraising efforts. </li><li>Collaborate with external partners&nbsp;and stakeholders to strengthen the Brain Injury Canada brand.&nbsp;</li></ul>Communications&nbsp;<ul><li>Write&nbsp;new content&nbsp;(such as web pages, news releases, and social content). </li><li>Create and manage longer-form content development (such as position papers), including research,&nbsp;editing&nbsp;and formatting. </li><li>Ensure all materials (as&nbsp;appropriate)&nbsp;are reviewed by members of Brain Injury Canada’s Scientific Advisory Committee to&nbsp;maintain&nbsp;our standard of excellence for evidence-based information.&nbsp;</li></ul>Qualifications&nbsp;<ul><li>Minimum&nbsp;3+ years of experience in marketing, writing, or&nbsp;a related&nbsp;field.&nbsp; </li><li>Exceptional&nbsp;writing and editing skills, with the ability to adapt to different audiences with different reading comprehension levels. </li><li>Familiarity with different forms of writing, including more formal structures and APA formatting. </li><li>Post-secondary education in marketing, communications,&nbsp;public relations, or&nbsp;a related field. </li><li>Experience supporting marketing, communications, or fundraising activities in a nonprofit or similar environment. </li><li>Basic understanding of fundraising principles, online giving platforms, and donor engagement strategies. </li><li>Experience using analytics tools (e.g., Google Analytics, social media insights) to track performance and inform decision-making. </li><li>Detail-oriented, organized, and comfortable coordinating campaign&nbsp;logistics&nbsp;and communications across national audiences. </li><li>Bilingual (English and French) is&nbsp;required&nbsp;</li></ul>Familiarity with content management systems (Wordpress), learning management systems, and graphic creation programs (Canva)&nbsp;considered&nbsp;an asset.&nbsp;Minimum&nbsp;3+ years of experience in marketing, writing, or&nbsp;a related&nbsp;field.&nbsp;Contract details&nbsp;<ul><li>Remote work from anywhere in Ontario </li><li>A health benefits package after a three-month probationary period </li><li>Renewal based on performance&nbsp;and funding available </li><li>Start date: January 12, 2026&nbsp;</li></ul>Organization details&nbsp;Brain Injury Canada is the national charitable organization focused on supporting individuals and families living with the effects of brain injury.&nbsp;Our mission is to empower and connect the brain injury community through education,&nbsp;advocacy&nbsp;and collaboration, creating lasting positive impacts.&nbsp;Our areas of focus are education, awareness, and advocacy. We strive to&nbsp;ensure that&nbsp;all persons affected by brain injury are valued,&nbsp;supported,&nbsp;and engaged in their community.&nbsp;We work in collaboration with provincial and community brain injury associations, as well as other partners to provide a network of support, information and education.&nbsp;

Brain Injury Canada

Coordinator, Marketing & Communications

Position:Lead, Government Engagement (Maternity Cover)Reports to:Head of Advocacy &amp; Government EngagementPosition Term:Full Time Temporary (14-month Contract)Primary Location:Mississauga, Ontario, CanadaWorkplace Type:HybridJob PurposeWorld Vision Canada’s (WVC) primary objective for engaging with the Government of Canada is to promote the rights and well-being of the most marginalized girls and boys around the world. This is expressed through our resource acquisition, policy influence and positioning efforts.&nbsp;Within this objective, the purpose of the Lead, Government Engagement is to provide overall leadership to ensure WVC’s continued reputation with the Government of Canada as a go-to programming partner. The Lead is a subject matter expert in government relations and strategic partnering, Canada’s international development priorities, and the ways in which Global Affairs Canada operates and interacts with partner organizations both at headquarters and abroad.The Lead works with and supports multiple World Vision teams – both in Canada and in our offices abroad - who engage with Global Affairs Canada to ensure that our government engagement is professional, timely, and consistent in its approach and messaging. The Lead is also responsible for identifying and leading business development opportunities with the Government of Canada.Gender equality is a priority focus of WVC. As such, all duties and responsibilities will be undertaken through a gender equality lens.This position works in close collaboration with the Lead, Policy and Government Relations (who focuses on political engagement with federal Members of Parliament, Senators, Prime Minister’s office and government Ministers), and with the Head of Global Partnerships and Business Development (to deliver on the objectives set out in WVC’s business development strategy.)ResponsibilitiesProactively drive effective and strategic Canadian government engagement and positioning to continuously improve World Vision’s reputation as a go-to programming partner and thought leader.<ul><li>Drive a relationship mapping and prioritization strategy with key government stakeholders, from desk level to senior management, including at local missions (embassies, high commissions) abroad.</li><li>Lead in driving top-level thematic focus and positioning priorities with the Government of Canada (in keeping with WVC’s Programs &amp; Policy’s value streams) and build synergies across relevant WVC teams (Program Excellence &amp; Impact Delivery, Program Innovation, Strategic Communications, President’s office)</li><li>Lead identification of opportunities for high-level events, reports and collaborations that will enhance positioning and resource acquisition.</li><li>Provide guidance, tools, and strategic insights for World Vision staff engaging with Global Affairs Canada officials at headquarters and abroad.</li><li>Identify and provide close support to priority field offices’ engagement with local Global Affairs Canada officials.</li><li>Develop effective personal relationships with relevant GAC staff, leading or participating in meetings and engagements as required.</li><li>Support WVC senior leader relationship building with senior Global Affairs Canada stakeholders. </li><li>Support any engagements related to Ministers, MPs, or officials travel to World Vision field offices.</li><li>Track, disseminate, and provide strategic advice on engagements with Canadian government officials.</li><li>Lead the creation of briefing notes and other government engagement supports as required.</li></ul>Drive business development with the Government of Canada<ul><li>Lead in the development, roll-out, and monitoring of a business development strategy for the Government of Canada.</li><li>Actively monitor and solicit intel on Canada’s international assistance priorities and investments, and opportunities to strengthen World Vision’s positioning and resource acquisition.</li><li>Identify gaps and opportunities with World Vision’s programming portfolio with the Government of Canada.</li><li>Lead in identifying and creating business development opportunities – including unsolicited proposals.</li><li>Participate in and provide strategic guidance for Government of Canada funding submissions.</li><li>Identify and drive resource diversification opportunities with the Government of Canada, including through innovative approaches to funding.</li><li>Provide analysis and forecasts of the Government of Canada investments in international development and humanitarian assistance.</li><li>Proactively develop, maintain and support relationships with internal WVC stakeholders and with relevant external stakeholders, and actively participate in team activities.</li></ul>Qualifications<ul><li>University degree (Masters degree preferred) in international development, political science, public relations, or related field; and/or,</li><li>3 or more years of government relations experience in Canadian federal political context or public service.</li><li>Minimum 3-5 years of experience with international development contexts.</li><li>Excellent understanding of international and Canadian development and foreign policy, and how they impact the well-being of children in developing country contexts.</li><li>Proven experience in developing and implementing strategies for positioning an INGO with the Canadian government.</li><li>Experience in business development and grant acquisition.</li><li>Demonstrated commitment to gender equality in the context of policy change/government relations.</li></ul>Preferred:<ul><li>Experience working within, or as a partner of, Global Affairs Canada</li><li>Experience working in an INGO and navigating dynamics and building relationships across country offices.</li><li>Bilingual French/English</li></ul>Critical Skills:<ul><li>Demonstrated success in identifying and championing emerging issues with government partners.</li><li>Ability to think strategically and synthesize complex information.</li><li>Excellent and winsome communication and public presentation skills, both oral and written, for internal and external audiences</li><li>Ability to effectively brief and support senior executives.</li><li>Demonstrable project management and reporting skills, to ensure that time sensitive projects are strategically executed and completed by articulated deadlines.</li></ul>Working Conditions:<ul><li>Some attendance at evening / weekend events may be required.</li><li>Ideally, not be restricted from lobbying the federal government.</li></ul>Application Instructions:Please submit:<ul><li>Resume</li><li>Cover letter (no more than 1 page), which describes how you fit the specific purpose and qualifications/critical skills of the position and answers to the following: You’re going on vacation. Where is the 12-hour flight going? What did you pack? Who’s sitting next to you and what are you talking about? What snacks did you bring? What are you reading or listening to?</li></ul>Why Consider Us? &nbsp;<ul><li>World Vision Canada has consistently been awarded Canada and GTA top employer awards.</li><li>We are Canada’s largest development, relief, and advocacy non-profit organization.</li><li>We embody an Agile mindset here.</li><li>We offer a family-friendly, caring, and flexible work environment.</li></ul>#LI-HybridJob FamilyAdvocacyJob FunctionManager/SupervisorPay TypeSalaryEmployment IndicatorRemote with Travel/External Engagement

World Vision Canada

Lead, Government Engagement (Maternity Cover)

This Volunteer Placement is Located in: JamaicaStart Date: December 2025Placement Length: 6 monthsLanguage Requirements: English <a href="https://cusointl.org/Language-Requirements" target="_blank">Level 4- Advanced</a>Eligibility: Open to Canadian Citizens and Permanent Residents of Canada onlyThe Volunteer’s RoleThe purpose of this placement is to strengthen the communications and advocacy capacity of Caribbean Vulnerable Communities (CVC) and the Eastern Caribbean Alliance for Gender Equality and Diversity (ECADE). As a volunteer, you will support both organizations to design, implement, and enhance communication strategies that amplify the voices of LGBTQIA+ communities across the Caribbean. You will play a key role in ensuring that research findings and advocacy initiatives are translated into engaging and impactful communication products, thereby supporting the wider Building Bricks project.BUILDING BRICKS is being implemented in eight countries: Dominica, Grenada, St Lucia and St. Vincent &amp; the Grenadines, Jamaica, Suriname, Guyana and Belize with the ultimate aim of increased enjoyment of their rights and advancement of gender equality in the Caribbean.As a volunteer, you will:<ul><li>Develop and implement communication strategies to highlight project achievements and advocacy goals.</li><li>Create content for digital platforms, newsletters, press releases, reports, and campaign materials.</li><li>Strengthen social media presence and engagement for CVC and ECADE.</li><li>Build the capacity of CVC/ECADE staff in strategic communications, messaging, and advocacy storytelling</li><li>Support the strategic engagement with donors</li></ul>RequirementsAcademic Qualifications:<ul><li>University degree in Communications, Media Studies, Journalism, Public Relations, Marketing, International Development, Social Sciences or a related field.</li></ul>Professional Background/Competencies:<ul><li>Minimum of 3 years of demonstrated experience in communications, media, or advocacy roles</li><li>Strong writing, editing, and content creation skills</li><li>Ability to translate complex research and policy information into accessible messaging</li></ul>Desirable Qualifications and Background<ul><li>Specialized training in gender equality, LGBTQ2IA+ rights and social inclusion</li><li>Specialized training in strategic communications, digital media, or advocacy communications</li><li>Experience working with civil society organizations, especially in human rights, gender equality, or LGBTQIA+ issues.</li><li>Experience building communications capacity within organizations.</li></ul>What’s in it for YOU? A life-changing experience!About Us, the Project and the PartnerCuso InternationalCuso International is an international cooperation and development organization that works to create economic and social opportunities for marginalized groups. Together with our partners, we are focused on efforts to advance gender equality and social inclusion, improve economic resilience, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Founded in 1961, Cuso International works in Africa, Latin America and the Caribbean, and Canada.We seek individuals who share our values and are committed to supporting marginalized groups, including those from the LGBTQIA+ communities.Project - BUILDING BRICKS: Building Balanced, Rights-Centered, Inclusive, Cohesive and Knowledgeable SocietiesThis project aims to increase the realization of human rights by LGBTQ2IA+ people and the advancement of gender equality in Belize, Dominica, Grenada, Guyana, Jamaica, Saint Lucia, Saint Vincent and the Grenadines and Suriname. This project seeks to promote the exercise and fulfillment of human rights through a multi-sectoral approach addressing gender inequalities and social stigma. The overarching goal of the project is to address the restrictive legal, sociocultural, religious and political norms and structures hindering LGBTQ2IA+ peoples’ access to high quality and comprehensive social, economic and civic services in the eight countries.Partner - Caribbean Vulnerable Communicites Coalition (CVC)Caribbean Vulnerable Communities Coalition (CVC) is a coalition of community leaders and non-governmental agencies that are advocates and service providers, working with and on behalf of Caribbean populations who are especially vulnerable to HIV infection or often forgotten in access to treatment and healthcare programmes. CVC mission is to mobilize the voice, visibility and participation of the diverse groups they serve, to impact the regional HIV response and to create an enabling environment by which to end the conditions and consequences of marginalization.BenefitsTerms and ConditionsCuso International's terms and conditions allow you to lead a modest and healthy lifestyle similar to local living standards. This support package will cover basic living expenses for one volunteer and is not intended to cover home-based expenses (eg. loans, support payments, etc.) or luxury items such as imported items in placement or international personal travel.Support Package<ul><li>Modest monthly living allowance</li><li>Accommodation while in placement</li><li>Medical Health Insurance (including the cost of required vaccinations and antimalarial medication)</li><li>Round-trip airfare and visa/work permit costs</li><li>Pre-placement training, In-Country Orientation (ICO) and Reintegration Debriefing</li><li>Support while in placement through Cuso International's Country Program Office (CPO) and local partners throughout your placement</li><li>Access to Employee Assistance Program (EAP) while in placement and upon return</li></ul>AccommodationsYou will receive suitable housing arrangements that will be coordinated by the local program office of Cuso International for the duration of your placement. The accommodation will be fully furnished with essential items such as a stove, refrigerator, bedroom furniture, table, chairs, cutlery, upholstery, and sheets. It will include necessary amenities like running water and electricity. The experience will be similar to that of staying in an Airbnb. You will be responsible for the security deposit payment, typically equivalent to one month's rent. Additionally, the program office offers the option of an advance that will be deducted from your stipend over three to four months.Cuso International will cover the monthly rental cost of your accommodation. You will be responsible for covering utilities such as internet access, water, electricity, etc., using your monthly allowance.Selection RequirementsPlease note that if you are shortlisted for the placement, you will be required to:<ul><li>Confirm Passport or Permanent Resident details for travel purposes</li><li>Provide 2 Professional References and 1 Personal Reference</li><li>Complete a language assessment during the preliminary telephone interview in the language required for your placement</li><li>Obtain a satisfactory Police Check</li><li>Complete a medical exam and be medically cleared before your departure</li><li>Due to the COVID-19 situation, be double vaccinated following the <a href="https://covid19.trackvaccines.org/agency/who/" target="_blank">World Health Organization-approved vaccines</a></li></ul>Pre-placement Training and Briefing - Skills and Knowledge for Working in Development (SKWID)We commit to helping you prepare as best as possible for your placement. You will have a Volunteering Mobilization Advisor (VMA) to support you through the process and will participate in pre-placement training as part of your preparation. You will also have access to self-directed briefing documents, online training, and external resources through the volunteer portal. This training is designed to maximize your understanding of your placement and culture, help you identify and plan your learning, and help you stay safe and healthy during your placement.Protection from Sexual Exploitation and AbuseCuso International works with poor, vulnerable and marginalized people, mainly women and girls, to eradicate poverty and inequality. We understand the need to uphold and enforce the highest standards of ethical and professional conduct.At Cuso International, we believe that all people, regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, age, record of offences, marital status, family status, sexual orientation, gender expression and identity or disability have the right to live lives free of harassment, sexual exploitation and abuse.Cuso International considers all forms of harassment, sexual exploitation and abuse to be incompatible with fundamental belief in the human dignity of all people, international and national agreements and standards, and its core values. Cuso International volunteers must agree to uphold the Child Protection, Prevention of Workplace Violence, Prevention of Workplace Harassment and Discrimination, and Prevention of Sexual Exploitation and Abuse Policies and <a href="https://cusointernational.org/code_of_conduct/?_gl=1*15xjz9e*_ga*MTc3NzYwNjY1NS4xNzUwMTAyNzg0*_ga_BJRG4CT2TM*czE3NTk4NjE0NDQkbzQ3JGcxJHQxNzU5ODYxNTc1JGo2MCRsMCRoMTAyNzIzNjc0" target="_blank">Code of Conduct.</a>Residency and CitizenshipDuring the application and pre-placement phases, most Cuso International applicants are based in Canada, although we also receive applications from outside Canada. Regardless of your location, it's crucial for us to maintain easy and prompt communication with you between your application and start dates. We may request your passport, need to know your current residence, and be informed of any travel plans.Leaving your country of residence can impact your citizenship status. If you're leaving your residence for a placement, it is your responsibility to research the implications with local immigration authorities. By applying, you accept full responsibility for any consequences regarding citizenship, residency, or immigration status. Canadian Permanent Residents should make arrangements with immigration authorities before travelling to avoid any risks to their residency status.

Cuso International

Communications/Advocacy Officer | Volunteer Opportunity in Jamaica 

OrganizationAt the Canadian Sport Institute Ontario (CSIO), we live and breathe high performance. Our purpose is simple yet powerful: to elevate people and performances. By integrating expertise in sport leadership, science, medicine and coach education under one roof, we help Ontario’s best athletes, coaches, and sport organizations push beyond limits to achieve podium success and ignite the dreams of future champions.CSIO is the trusted performance partner for more than 1,400 national and provincial team athletes and more than 45 national and provincial sport organizations and proudly supported 50% of Canada’s podium performance at the Paris 2024 Olympics and Paralympics.&nbsp; As part of the Canadian Olympic and Paralympic Sport Institute Network, our impact reaches across Ontario through regional training centres and our flagship headquarters at the Toronto Pan Am Sports Centre. From cutting-edge innovation to hands-on support in the training environment, we create the conditions for athletes to stay healthy, train smarter, and compete at their peak.Position Summary&nbsp;CSIO is seeking a dynamic and strategic Senior Manager, Marketing &amp; Business Development to lead our efforts in revenue generation, brand elevation, and partnership growth, and reduce our reliance on government funding. This leadership role will work closely with the CEO, Director of Corporate Services, and Sport Performance Division to articulate CSIO’s value proposition, expand our reach, and drive sustainable growth.The Senior Manager will be responsible for the development and implementation of a comprehensive business development plan through corporate programs, community partnerships, events, philanthropic efforts, and various grant funding opportunities.&nbsp;The Senior Manager will collaborate closely with both the Sport Performance and Corporate Services divisions to create and execute initiatives that strengthen relationships with existing partners and clients, while also exploring new opportunities through sales optimization and innovative product development.&nbsp;The role includes responsibility for evaluating the effectiveness of our business development efforts using regularly tracked key performance indicators.The Senior Manager will also be responsible for leading and implementing CSIO’s major events, leading the organization’s overall communications strategy, and uphold the CSIO and COPSIN branding guidelines.&nbsp;Position ResponsibilitiesBusiness Development and Partnerships&nbsp;<ul><li>Lead the development and execution of a comprehensive business development strategy that aligns with the CSIO Strategic Plan and objectives, and is inclusive of sport partners, corporate and community business opportunities.</li><li>Collaborate with COPSIN Marketing, Communications, and Business&nbsp;Development&nbsp;partners to drive and advance innovative revenue generation initiatives and elevate the COPSIN Advantage across Canada.</li><li>Identify, evaluate, and implement new business opportunities, including facility monetization, joint ventures, partnerships, and service delivery to non-traditional customer bases.</li><li>Work in collaboration with our Sport Performance Division to optimize the relationship with existing sport partners (NSOs, PSOs, and Professional clubs), while identifying new opportunities to expand our reach and impact.</li><li>Refine and optimize pricing models and packages of services to a wide spectrum of potential customers.</li><li>Lead philanthropic initiatives and donor engagement aligned with CSIO’s mission.</li><li>Identify, secure, and promote meaningful strategic community partnerships that deliver mutual value and impact to both CSIO and our athletes (e.g. wellness suppliers, athlete benefits, equipment suppliers, etc.), enhancing the athlete experience. </li><li>Work collaboratively across CSIO teams and departments to nurture existing corporate relationships and uncover new avenues for sales, driving CSIO to become a trusted partner in high performance sport experiences.</li><li>Collaborate with internal teams to ensure accurate data capture and analyze engagement metrics to generate actionable insights that demonstrate our impact and strengthen our value proposition.</li><li>Define and prioritize data requirements aligned with CSIO’s business development KPIs.</li><li>Monitor and interpret market trends, industry shifts, and competitor activity to uncover emerging opportunities, informing decision making and positioning CSIO for sustainable growth in a rapidly evolving sport landscape.</li><li>Translate insights into action by sharing key findings with internal teams and help develop and guide tactical and strategic planning to lead marketing, events, and partnership initiatives.</li></ul>Marketing, Communications and Events&nbsp;<ul><li>Develop and implement a marketing strategy and annual operating plan that drives brand awareness, engagement, and revenue. </li><li>Become the brand ambassador of CSIO; carry a deep understanding of our mission and value proposition and translate that into compelling narratives that “sell” our expertise, inspire trust, and drive sales and engagement.</li><li>Collaborate with sport science and medicine experts to develop compelling, value-driven sales materials that showcase CSIO’s unique capabilities and transformative impact on athlete performance.</li><li>Develop engaging digital and print content, including website, social media, brochures, campaigns, and educational videos that bring CSIO’s world-class facilities and expert staff to life.</li><li>Contribute to the development of an event strategy that aligns with CSIO’s overall revenue generation and business development objectives.</li><li>Lead the end-to-end planning, promotion, and execution of high impact events and workshops, ensuring they are effectively marketed to target audiences, and delivered to the highest quality standards.</li><li>Take the lead in producing a “Digital Learning Experience Series” - helping us to scale our knowledge, develop potential sales channels and opportunities.</li><li>Develop a Communications Strategy for the organization and oversee the implementation of an annual Communications operating plan, ensuring alignment with COPSIN to amplify the COPSIN Advantage.&nbsp;</li></ul>Media&nbsp;<ul><li>Serve as CSIO’s lead media liaison, representing the organization with professionalism and clarity in all external communications.</li><li>Craft impactful press releases and key messages that reflect CSIO’s mission, vision, and values.</li><li>Build and maintain relationships with media outlets, government communications teams, and sport-specific liaisons to elevate CSIO’s profile.</li><li>Empower staff with media training and messaging support to ensure consistent and confident representation.</li><li>Monitor media trends and coverage to inform strategic storytelling and engagement.</li></ul>Administrative&nbsp; &nbsp; &nbsp;<ul><li>Contribute to CSIO’s strategic direction as a member of the Senior Management Team, shaping initiatives that advance our mission.</li><li>Lead and mentor a high-performing team, fostering a culture of collaboration, innovation, and accountability.</li><li>Oversee departmental budgeting, reporting, and performance measurement to ensure alignment with organizational goals.</li><li>Support the CEO and Board with strategic reporting and insights that demonstrate impact and guide decision-making.</li><li>Champion risk management practices that protect CSIO’s reputation and operational integrity.</li><li>Represent CSIO in sector-wide committees and initiatives contributing to the advancement of high performance sport in Canada</li></ul>Relationships<ul><li>Work closely with the CEO, Director, Corporate Services and Senior Management Team.</li><li>Work with all staff to ensure accurate storytelling and brand alignment of CSIO.</li><li>Provide leadership and management for direct reports.</li><li>Main point of contact for external media, sport media, and third-party media marketing agencies.</li><li>Build and maintain relationships with sponsors, PSOs, NSOs, Coaches and Athletes.</li><li>Work with legal counsel to ensure compliance.</li></ul>Culture<ul><li>Moderate to fast-paced work environment</li><li>Continuously evolving industry</li><li>Opportunity for growth and development</li><li>Supportive environment</li><li>Team-based and friendly environment</li><li>Values-driven culture</li></ul>Qualification and Skills<ul><li>10+years of progressive experience in marketing, business development, or related role.</li><li>Bachelor’s degree in marketing, communications, business, or related field of study.</li><li>Experience working in a sport-related industry or in a non-profit organization.</li><li>Proven ability to lead media relations and develop strategic communications.</li><li>Knowledge of the Canadian sport landscape and stakeholders is a requirement.</li><li>Strong event planning and sponsorship management skills.</li><li>Proven project management skills. Project management training and certification is an asset.</li><li>Strong interpersonal and leadership skills.</li><li>Excellent written and verbal communications skills, including public speaking.</li><li>Proficiency in digital tools including Drupal, Adobe Creative Suite, and other communication tools including metrics used to evaluate social media and media traffic.</li><li>Working knowledge of design programs and coding an asset.</li></ul>

42 Communications Jobs in Ontario