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INTERNAL/EXTERNALJob Title:Housing Relief WorkerPosition Type:Bargaining Unit, Permanent, Relief (occasional shifts – as needed)Number of Positions:10Rate:$22.65 per hourVacation:8% Vacation PayHours:VariesSupervisor:Senior Manager of Housing, Manager of Family Housing, THP Program Manager, Senior Manager of Kingston Road Housing, Senior Manager of Dunn Avenue Housing, Senior Manager of 40 Oak HousingPosting Date:October 8, 2025Application Deadline:Until Positions are filledLocation:145 Queen St. East, 40 Oak, 20 Palace, 418 Dawes Rd, 704 Mortimer, 4628 Kingston Road, 90 Dunn Ave – Toronto, OntarioWhy Fred Victor?For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.We are seeking motivated self-starters to work as a Relief Staff for our Housing Programs. Fred Victor Housing consists of a variety of affordable and rent geared to income housing programs. They all serve people who are experiencing homelessness and poverty. The position requires respect for, and expertise working with people who face barriers due to mental health, substance use, trauma, social isolation, immigration, poverty, unemployment/underemployment and history with the criminal justice system. The incumbent will also be someone who is personable, dynamic and creative in their approach. The position also requires a great amount of flexibility and ability to be available on very short notice. Relief staff are expected to be available to provide short notice shift coverage and to work a variety of shifts that include: overnights, days, evenings, weekends and holidays.Does this sound like work you want to be a part of?We offer a high energy and collaborative, learning environment, and an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 60 programs and services and more than 21 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.What You Will Do<ul><li>Welcome community members and tenants into the program or building</li><li>Develop and facilitate groups,community activities, life skills programming and encourage on going participation.</li><li>Proactively de-escalate potential conflicts; deal with emergencies as they arise and effectively handle crisis and conflict when necessary</li><li>Provide tenants and community members with referral information for other Fred Victoras well as external community supports and resources</li><li>Complete administrative tasks such as answering phones, supporting food programming, writing letters, notices, daily entries into Pirouette and tracking statistical information.</li><li>Attend daily debriefs and shift changes and complete incident reports as required</li><li>Facilitate regular participant or tenant meetings, introductions and conflict resolution meetings</li><li>Support to all tenants and community members to maintain their housing and assist them to deal with housing and program related issues such as; behavior, social isolation, mental health, substance use and hygiene by encouraging and assisting and supporting tenants to problem solve and access community resources</li><li>Role-model professional behaviour and positive communication with participants, volunteers and partners</li><li>Attend staff meetings, supervisions, and trainings as required</li><li>Support tenants and community members utilizing harm reduction principles and programming, including handing out safe use kits, and responding to overdoses</li><li>Assist with meal serviceincluding serving of food</li><li>Clean and prepare rooms for new intake when required.</li><li>Assist tenants and program space with pest control preparation.</li><li>Engage community members and tenants and build healthy, positive relationships</li><li>Build a culture of teamwork</li><li>Adhere to agency policies and procedures and uphold Fred Victor values in our community</li><li>Other duties as assigned by supervisor</li></ul>What You Bring to the Team<ul><li>Diploma or degree in Social Services and/or equivalent 1 year of front-line social services experience</li><li>Thorough knowledge of community-based resources and supports</li><li>Open and flexible availability.</li><li>Experience working directly with men and women from diverse racial, ethnic and cultural backgrounds. Strong understanding and commitment to social justice issues and anti-racism and anti-discrimination practices.</li><li>Demonstrated experience working with individuals with mental health and addiction issues</li><li>Strong skills in crisis intervention, conflictresolution and de-escalation strategies</li><li>Strong knowledge and understanding of trauma informed practices</li><li>Experience with group facilitation and community development programming</li><li>Strong knowledge of harm reduction tools and resources</li><li>Strong interpersonal skills resulting in effective, productive and appropriate relationships with the community members, tenants and greater FV community, partner programs and organizations including police and other crisis services</li><li>Strong written and oral communication skills</li><li>Highly developed ability to make fast and sound judgments</li><li>Highly reliable and proven ability to work independently, adhere to team decisions and to give, receive and follow direction to and from others</li><li>Well-developed understanding of and a proven ability to communicate appropriate professional boundaries</li><li>Strong understanding of systems that cause and support homelessness, poverty, discrimination and a respect for the realities of the community we serve</li><li>Demonstrated ability to plan, prioritize work and remain adaptable and flexible.</li><li>CPI; First Aid/CPR; anti-oppression/anti-racism; Suicide Intervention and overdose prevention are required certification/trainings for this role</li></ul>Working Conditions<ul><li>There is a likelihood of exposure to unpredictable behavior, unpleasant odors, bodily fluids and pests including bedbugs, mice and cockroaches.</li><li>All employees must expect to be in potentially threatening situations.</li><li>This is stressful and emotionally challenging work that deals with vicarious trauma, grief and compassion fatigue on a regular basis</li><li>Required to travel to Fred Victor’s program and administration locations</li><li>Travel will be by public transportation, unless approved to use personal vehicle</li><li>Will be required to work weekends but also could be asked to work mornings, evenings or overnights on occasion in order to provide oversight to the program</li><li>Must be willing to work with pets as many tenants have pets.</li></ul>Compensation and Benefits<ul><li>For the Housing Relief Worker, Fred Victor pays an hourly rate of $22.65</li><li>8% Vacation Pay</li><li>Access to employee and family assistance plan</li></ul>How You Can ApplySend your resume and cover letteras one document to the Hiring Housing Manager at&nbsp;<a href="mailto:dropinhousingrelief@fredvictor.org" target="_blank">dropinhousingrelief@fredvictor.org</a>&nbsp;with Housing Relief Workerin the subject line.A Police Record Check is required by the final candidate prior to hiring.Accessibility &amp; AccommodationFred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experienceIf you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality.

Fred Victor

Housing Relief Worker

Employment Type:&nbsp;Relief Work Hours:&nbsp;Varied as needed (Flexible hours between 7:00am-6:00pm, Monday to Friday) Hourly rate:&nbsp;$25.10 per hour (L2) Location:&nbsp;66 Bergamot Avenue, Toronto, ON, M9W 1V9 Application Deadline: Monday, November 17, 2025JOIN OUR TEAMYWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit. We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations. The Relief Childcare Worker is responsible for assisting in the implementation of the Child Care Program in accordance with the goals of the department and the overall Association.ABOUT BERGAMOT EARLY LEARNING CENTREYWCA Bergamot is a 68-unit apartment building with an Early Learning Centre in North Etobicoke for single women, gender-diverse people, women-led and gender-diverse people led families in need of permanent, affordable, supportive housing. The Bergamot ELC is a Centre of excellence for early childhood development and licensed for 62 children ages 0 to 4. YWCA Bergamot demonstrates YWCA Toronto’s commitment to creating quality, affordable housing in which women, gender-diverse people and their children realize their dreams and move forward in their lives.KEY RESPONSIBILITIES<ul><li>Follows age-appropriate daily routines for the children in accordance with the philosophy of the program;</li><li>Works as part of a team with program staff and volunteers to provide an integrated program that enhances the social, emotional, physical and cognitive development of children;</li><li>Implements a program geared to the needs of the children with concerns for their interests, special needs, strengths and pace of learning;</li><li>Works with the children in a group while maintaining sensitivity to each child’s individual needs;</li><li>Ensures that the Health and Safety Guidelines are followed in accordance with the policies and procedures of the funders and YWCA Toronto;</li><li>Ensures appropriate notification of child abuse as required by the Child and Family Services Act in accordance with YWCA Toronto policies and procedures;</li><li>Records a daily log and submits weekly statistical records, as required.</li></ul>QUALIFICATION<ul><li>An Early Childhood Education Diploma or recognized equivalent plus 1-3 years’ experience with children ages 0 to 4 (Cases for Equivalency will be considered);</li><li>Must meet requirements for ECA or ECE;</li><li>Early Childhood Education diploma an asset;</li><li>Personable, Reliable, flexible, and adaptable;</li><li>Available to work between the hours of 7:00am-6:00pm;</li><li>Experience working with children 0-4 years of age;</li><li>Experience with children with special needs is an asset;</li><li>Experience with diverse families and children;</li><li>Knowledge of child development;</li><li>Willingness to work with a team and independently;</li><li>Passionate, Canadaring and supportive;</li><li>Computer skills an asset;</li><li>Standard First Aid and Infant Child CPR (Level C).</li></ul>Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.&nbsp; HOW TO APPLY Please click or copy and paste the link in your browser to apply: <a href="https://ywcatoronto.applytojob.com/apply/OnZVNJc1jR/Relief-Childcare-Worker-BERG1250?source=Charity+Village" target="_blank">https://ywcatoronto.applytojob.com/apply/OnZVNJc1jR/Relief-Childcare-Worker-BERG1250?source=Charity+Village</a> Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is not within the Bargaining Unit. Please indicate on your cover letter if you are a YWCA Toronto Employee. YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.&nbsp; YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.&nbsp; YWCA Toronto is a Scent-Sensitive Workplace.

YWCA Toronto

Relief Childcare Worker

Job TitleBilingual Counsellor - Relief QuebecShift IDRQR-1116-RFB254LocationRemote - Quebec&nbsp;Start DateShift DescriptionThe Relief counsellor must work a minimum of 4 shifts (20h) in a calendar monthThe Relief counsellor must be available to work at least 1 weekend shift per calendar month (between Friday 5:00pm to Monday 7:00am EST)Salary:$31,36/hourJob Type:Relief PermanentJob Posting Close DateNovember 18 2025Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada.&nbsp;  We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives.&nbsp;Unlock your potential. Carve out a career as unique as yourself. Grow with us.&nbsp;Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional crisis support, counselling&nbsp;and information services for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services.&nbsp; Young people reach out to Kids Help Phone’s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs.&nbsp; Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp;  &nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:  &nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The Feel Out Loud Campaign Cabinet</a> –&nbsp;a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada&nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>, a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.Job description and responsibilities:As a KHP counsellor, you will&nbsp;provide&nbsp;single session solution focused&nbsp;support to young people via&nbsp;anonymous phone and live chat. Sessions are offered on a first come first serve basis. You will be supporting young people with a variety of concerns such as: mental health anxiety, depression, family and relationships, school challenges and suicide. Support is provided through a person-centered approach and aligned with counselling best practices.What&nbsp;You’ll&nbsp;Bring:&nbsp;<ul><li>Ability to support youth via phone and live chat based counselling services, moving between modalities on every shift. </li><li>Strong risk assessment and safety planning skills pertaining to youth risk and safety: Child Welfare, Suicide and Self-Injury, Substance Abuse, Threats against Others etc. &nbsp;</li><li>Ability to work independently and have sound judgement on situations that require escalation to management. </li><li>A strong work ethic, professionalism, and the ability to maintain boundaries, especially when addressing challenging calls that may involve individuals displaying strong emotions, including anger. </li><li>Reflexive practice; empowering and strengths-based, client-centered approach; non-judgmental; strong, professional boundaries; recognition of and advocate for service users’ autonomy in their journey; commitment to diversity, inclusion, equity and accessibility; ability to adapt to changing client needs. </li><li>The ability to communicate with empathy, curiosity and professionalism. </li><li>The ability to merge your own personality and counselling style with Kids Help Phone’s clinical model. </li><li>Active engagement in individual supervision, group supervision, clinical consultations, coaching, in-service training, team meetings, and other scheduled activities. </li><li>Participation in a positive workplace culture by engaging respectfully and collaboratively with colleagues while embodying Kids Help Phone’s values (Courageous, Collaborative, Innovative, Resilient, Trustworthy). </li><li>Ability to work in a high energy and dynamic environment. &nbsp;</li></ul>What&nbsp;You’ll&nbsp;Need:<ul><li>Bachelor or Master's degree or diploma in social services (Social Work, Counselling, Psychology, Sexology, Child and Youth Care, etc.) or equivalent with experience in crisis work and counselling. </li><li>A minimum of 1-2 years experience in crisis intervention and/or counselling, including solid risk assessment and safety planning skills (practicum/placement experience is considered); </li><li>Outstanding communication skills in English (spoken and written) as well as French (for bilingual positions); </li><li>Sound knowledge of various national and provincial legislation related to youth at risk including making decisions regarding appropriate and relevant referrals to community authorities (i.e., emergency services and Child Protective Services as required); </li><li>Sound typing and written communication to counsel on our Live Chat service; </li><li>Stable and dedicated high speed internet (minimum 25 Mbps of download speed and 10 Mbps of upload speed to the device being used); a closed private workspace&nbsp;</li></ul>If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.New Hire Training Dates - 2026English Training: January 12 to January 15 2026 &nbsp;from 10:00am to 6:00pm EST andJanuary 19 to January 22 2026 from 12:00pm to 8:00pm ESTFrench Training : February 9 to February 12 2026 from 10:00am to 6:00pm EST andFebruary 16 to February 19 2026 from 12:00pm to 8:00pm ET&nbsp;Applications for this position will close at the date at the top of the job postingThe Small Print:Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people. &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.#KDIND

Kids Help Phone

Bilingual Counsellor - Remote - Relief -  Quebec

<h2>Casual Medical Office Assistant</h2><h2>Reports To</h2>Clinic ManagerHourly Wage$25.36<h2>Position Summary</h2>The Casual Medical Secretary provides essential reception and administrative support during clinic hours, working as part of the medical administration team. This role ensures a smooth, welcoming experience for clients and assists with day-to-day operations.<h2>Key Responsibilities</h2><h3>Reception and Client Support</h3><ul><li>Greet and check in clients and verify appointment details.</li><li>Answer phone calls, voicemails, and emails about scheduling and services.</li><li>Provide basic information about online booking and resources.</li></ul><h3>Scheduling and Records</h3><ul><li>Schedule follow-up appointments and support clinicians with urgent booking needs.</li><li>Update client records in Telus CHR accurately and promptly.</li><li>Print requisitions, prescriptions, and labels as needed.</li></ul><h3>Clinic Support</h3><ul><li>Set up and clean exam rooms between appointments.</li><li>Guide patients in providing urine samples and perform urine dips when needed.</li><li>Support payment processing and prepare receipts.</li><li>Light restocking of supplies at the end of shifts.</li></ul><h3>Team Collaboration</h3><ul><li>Forward tasks to full-time staff (e.g., booking ultrasounds, complex follow-ups) as appropriate.</li><li>Participate in team communication to maintain smooth workflows.</li></ul><h2>Qualifications</h2><ul><li>Alignment with SHORE Centre’s mission, values, and commitment to inclusive care.</li><li>Experience in reception, customer service, or clinic administration preferred.</li><li>Comfortable using electronic records systems and learning new software.</li><li>Strong communication, time management, and organizational skills.</li><li>High ethical standards, confidentiality, and professionalism.</li><li>Ability to adapt to changing priorities and clinic needs.</li></ul><h2>Working Conditions</h2><ul><li>This is a part-time position (min 14 hours per month).</li><li>This is an in-person role based in the SHORE Centre clinic.</li><li>Work primarily on-site at the Kitchener or Waterloo clinics.</li><li>Frequent standing, moving between reception and exam rooms, and using computers.</li><li>Low/no scent environment with regular cleaning and infection control protocols.</li></ul><h2>Compensation</h2>Hourly Rate: $25.36

SHORE Centre

Casual Medical Secretary

About Native Child:Native Child and Family Services of Toronto, (NCFST) strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centered, family focused, and community driven.At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.Why You’ll Love It at Native Child<ul><li>Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.</li><li>Access to Employee and Family Assistance Program.</li><li>A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.</li><li>Learning and Development opportunities to fuel your professional growth.</li><li>Maternity leave top-up</li><li>Generous Paid Vacation and Days-off</li><li>A Culturally rounded environment celebrating our roots</li></ul>Position Summary:Reporting to the Supervisor of Transitional Housing or the Supervisor of the Mdewgaan Healing Lodge, the Housing Services Support Worker will:Key Responsibilities:<ul><li>Maintain a safe, welcoming, and secure environment by upholding the rules and expectations of the home.</li><li>Provide supervision, guidance, and support to residents, emphasizing life skills, parenting, and social development.</li><li>Collaborate with residents to identify housing, personal, and family goals, and offer ongoing support to achieve and sustain them.</li><li>Deliver individualized supports, including crisis intervention, conflict resolution, and responsive interventions that promote stability and well-being.</li><li>Plan, facilitate, and support group activities and programming focused on life skills, cultural connection, and community engagement.</li><li>Assist residents with practical needs such as transportation, accompaniment to appointments, and access to community services and resources.</li><li>Integrate culturally grounded, trauma-informed, and strength-based practices into daily interactions and program delivery.</li><li>Coordinate referrals to counselling, cultural programs, groups, classes, and other relevant support services.</li><li>Maintain the cleanliness, safety, and organization of program spaces, equipment, and supplies.</li><li>Manage food inventory, complete bulk orders, and conduct grocery shopping as required.</li><li>Prepare clear and timely written and verbal updates, assessments, and reports on resident progress and program participation.</li><li>Maintain accurate and up-to-date case documentation in accordance with agency standards and timelines.</li><li>Collaborate with the case manager to ensure coordinated, holistic, and continuous support for residents.</li><li>Represent Native Child and Family Services of Toronto in a professional manner within the community and among partner networks.</li><li>Be available to work assigned shifts and remain awake, alert, and responsive throughout the duration of each shift.</li><li>Perform other related duties as assigned.</li><li>Shift times vary based on program needs and requirements (Current Shift Times: 8:00 a.m-4:00 p.m., 4:00 p.m-12:00 a.m., and 12:00 a.m-8:00 a.m.).</li><li>Work location may vary according to program needs and requirements.</li></ul>Minimum Qualifications and Skills:<ul><li>Post-secondary education in a Human Services field (e.g., BSW, CYC, CYW, SSW) or an equivalent combination of related education and relevant experience within the shelter, housing, or social services sector.</li><li>Minimum of one (1) year of direct experience providing housing or support services within a transitional housing, emergency shelter, or group living environment.</li><li>Preference will be given to candidates with Indigenous lived experience and/or a strong understanding of Indigenous cultures, values, and community experiences.</li><li>Strong connection to and/or established relationships with First Nations, Inuit, and Métis communities.</li><li>Knowledge of resources and services available to Indigenous peoples related to housing, homelessness, addictions, mental health, and community well-being.</li><li>Demonstrated ability to provide trauma-informed, culturally grounded, and strength-based supports that promote healing and well-being.</li><li>Strong written and verbal communication skills, with proven organization, initiative, and commitment to confidentiality.</li><li>Ability to work collaboratively and respectfully with residents, colleagues, and community partners, demonstrating interpersonal skill, tact, and cultural sensitivity.</li><li>Commitment to integrating the Mission, Vision, and Values of Native Child and Family Services of Toronto into daily practice, service delivery, and professional relationships.</li><li>Understanding of workplace health and safety practices and employee responsibilities under current legislation.</li><li>Current CPR and First Aid certification, or willingness to obtain prior to employment.</li><li>Successful completion of a Police Vulnerable Sector and Broad Record Check (PVSBRC) is required.</li><li>A valid Ontario Class G driver’s licence and access to a reliable vehicle are considered assets</li><li>Flexibility to work various shifts, including evenings, overnights, weekends, and holidays, as required</li></ul>Please note that the successful candidate will be required to complete a background check prior to employment.Work Environment:Working Conditions:Work involves minimal physical or psychological risk, which could result from unavoidable exposure to dangerous situations or hazardous, disagreeable or uncomfortable working conditions<ul><li>Residential setting with multiple program locations across Toronto (eight in total)</li><li>Residences include several internal and external staircases and are not equipped with elevators</li><li>The position is often single-staffed and task-oriented, requiring a high level of physical activity, including household tasks such as cooking, cleaning, grocery shopping, and conducting perimeter checks</li><li>Requires the ability to lift and carry items weighing between 30 and 50 pounds as part of daily household and program activities</li><li>Overnight shifts are awake overnights, requiring staff to remain alert and responsive throughout the duration of the shift</li><li>Shift times vary based on program needs and requirements and are subject to change</li></ul>Current shifts include8:00 a.m. - 4:00 p.m.4:00 p.m. - 12:00 a.m.12:00 a.m. - 8:00 a.m.Additional InformationInterested in this role, but don't meet every requirement? We encourage you to apply online! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team.Visit our LinkedIn Company Page or follow us on LinkedIn.Our Commitment:We are an Equal Opportunity Employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected ground. We encourage applications from all qualified individuals, including those from Indigenous backgrounds.In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Native Child will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. If you require accommodation during the interview process, please contact Human Resources at <a href="mailto:hrncfst@nativechild.org" target="_blank">hrncfst@nativechild.org</a>.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Come join our team - and help create a difference in the community

Native Child and Family Services of Toronto

Housing Services Support Worker

DATE:&nbsp;October 28, 2025 CLOSING DATE:&nbsp;November 11, 2025&nbsp; LOCATION:&nbsp;Toronto, ON - Social Medicine Housing Solutions (SMHS) COMPENSATION:&nbsp;$25.05/hr VACANCY: Multiple WORK TYPE:&nbsp;Onsite Job ID: 10380548Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. Job Summary The Personal Support Worker is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The Personal Support Worker will support, as assigned, the needs of the vulnerable, at risk, older adults and seniors living on-site under the auspices of the program. This support relates to the physical, cognitive, mental health and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security, fire and general health and safety practices. The Personal Support Worker will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program. Social Medicine Housing Solution (Social Medicine)&nbsp;is an interdisciplinary team of providers from the University Health Network and LOFT Community Services that provides wrap around services to individuals with concurrent conditions that span physical and mental health challenges and social and economic vulnerability who are experiencing homelessness or at risk of losing their housing.&nbsp; Social Medicine delivers clinical hands-on support to those with complex healthcare needs providing outreach and case management services with access to psychiatric and medical assessment, consultation, and access to treatment, service planning, advocacy, and system navigation support. The aim of this partnership is to provide low barrier access to housing for these individuals, while assisting in stabilizing their physical and mental health, substance use, behavioural, psychosocial, and social drivers of health challenges. The Social Medicine team works from a housing first and harm reduction approach. The goal is to work with individuals in getting connected to housing and follow up support that meets the level of need required for each individual to live successfully in the community. What You Will Do<ul><li>Support of the physical and mental health requirements of client</li><li>Establish a working rapport with clients that supports their dignity, encourages personal empowerment, and facilitates addressing their psychosocial, behaviour management and medical needs.</li><li>Support clients with reminders related to taking their medications at the scheduled time(s) and in accordance with their physicians' instructions.</li><li>Adhere to residence/program established medication system procedures, including ordering, recording and reminding clients about the administration of their medication as well as the self- medication program.</li><li>Monitor and support clients with medical problems and illnesses, including cleaning areas which require immediate attention, i.e. linens, floor coverings, etc. for the comfort and support of the clients. Further, record illnesses and circumstances related to illness, and arrange for medical/emergency intervention in liaison with the Senior PSW and Program Manager.</li><li>Encourage and assist clients in the following activities of daily living:<ul><li>laundering and ironing of personal clothing</li><li>dressing/undressing, and ensure clients are dressed appropriately,</li><li>personal hygiene including grooming, shaving, oral hygiene, nails and bathing,</li><li>ambulation, toileting and transferring support,</li><li>at mealtimes, meal preparation, serving, feeding, cutting food, etc.,</li><li>care for incontinent clients, make client's bed,</li><li>shopping.</li></ul></li><li>As a means of promoting a normalized lifestyle, support clients with daily living chores such as bed making, dusting, sweeping and generally keeping their living space in a clean and orderly fashion.</li><li>Provide support with managing behaviours and problems arising from cognitive issues.</li><li>Provide social support in areas such as conversation, making phone calls, writing letters, facilitating interest in hobbies and other recreational activities.</li><li>Escort to medical appointments, visiting friends and other identified needs for social interaction in the community as needed.</li><li>Maintain current and accurate records of the provision of care services and document behaviours for individual clients in accordance with established procedures.</li><li>Participate in regularly scheduled meetings with clients and/or other members of the staff team for the purpose of developing goals of support for individual clients. Adhere to the goals and tasks developed.</li><li>Maintenance ad security, fire and general health and safety</li><li>In emergency situations, contact appropriate emergency services immediately. In addition, record all incidents using the appropriate forms. Contact with the Program Manager or designated person will be initiated in accordance with residence/program procedures and practices.</li><li>Interact with clients during the designated shift, where appropriate. In addition, a formal contact will occur daily to ensure client comfort and safety.</li><li>If a client is missing, record and follow up according to the program procedures.</li><li>Ensure equipment and supplies for personal support are readily available. Report any damage or need for repair to maintenance and the Program Manager.</li><li>Specific medical responsibilities (at applicable sites)</li><li>Monitor the medication program, working directly with the physician, the pharmaceutical consultant, other Personal Support Workers and the Program Manager regarding any problem in the system.</li><li>Ensure the proper storage and recording of medication from the pharmacy, in consultation with the pharmacist and physicians.</li><li>Social/ Recreational Activities</li><li>Attend program co-ordination meetings and participate in planning activities, as required.</li><li>Maintain accurate records of program participants.</li><li>Keep appropriate staff informed of client absent for meals/medication items, because of special outings.</li><li>Ensure that equipment/supplies required are available and ready for use. Report any damage/need for maintenance on equipment to Senior PSW and Program Manager.</li><li>Actively participate in all planned program activities</li><li>Other responsibilities as delegated by the Services Coordinator or Program Manager.</li></ul>What You Bring: Must Haves<ul><li>Post-secondary education in human services. This qualification may be met by, but not restricted to, a diploma or certificate from a recognized community college (Gerontology Worker Diploma, Personal Support Worker Certificate etc.)</li><li>Experience with vulnerable, older adults and seniors with unique special needs including cognitive impairments and/or mental health issues.</li><li>Knowledge of medication and general health and psychiatric conditions</li><li>First Aid and CPR training</li><li>Ability to organize activities and work with individuals and groups in the areas of assessment, problem solving and crisis management.</li><li>Ability to interact with clients in a positive and supportive manner.</li><li>Demonstrated ability to work with multi-disciplinary professionals and other staff in a team environment.</li><li>Good oral and written English skills.</li><li>Creativity and flexibility.</li><li>Computer skills are required.</li></ul>Nice-to-Haves<ul><li>Experience in social/recreational co-ordination preferred.</li><li>Possession of a vehicle and valid Ontario Driver's License is preferred.</li></ul>Work Environment<ul><li>Expected to meet people outside, making exposure to the weather an expectation of the position.&nbsp;</li><li>A car is not a requirement of the position however driving for prolonged periods of time with frequent stops is an essential part of the job.&nbsp;</li><li>You may need to walk on rough terrain from time-to-time, for example uneven ground, parks, or ravines while providing outreach to community members sleeping outside.</li></ul>What We Offer<ul><li>E-learning program available all year round</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note: A satisfactory vulnerable sector check (VSC) is also required.

LOFT Community Services

Personal Support Worker_Relief

​DATE: October 23, 2025​&nbsp; CLOSING DATE: November 6, 2025&nbsp; LOCATION:&nbsp; Bradford, ON – Bradford House&nbsp; COMPENSATION: $23.07/hr&nbsp; VACANCY: 4&nbsp; WORK TYPE: On-Site&nbsp; JOB ID: 10368128Who We Are&nbsp; LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. Job Summary&nbsp; The Cook renders a range of services that relate to the operation of the kitchen. These responsibilities include the preparation and service of food for the meals as scheduled and for other special occasions as requested and the storing and stocking of food. Cleaning duties pertaining to maintaining the cleanliness of the kitchen and dining room, as well as other delegated responsibilities, are included to ensure the efficient operation of the kitchen’s food service.&nbsp; Bradford House provides specialized assisted living support to vulnerable older adults with complex needs. Bradford House responds to each resident’s needs, so they can live safely and in good health in&nbsp; the community as they age. Through our care, we aim to postpone for as long as possible, or eliminate, any need for institutional care. Our program offers 24/7 care through our specialized Personal Support Worker (PSW) team, providing such services as assistance with personal care, essential housekeeping, laundry services, medication support and escorts to appointments.&nbsp; What You Will DoPrepare/cook the food for scheduled meals, snacks, and other occasions, as requested, according to the menu plan; prepare/cook appropriate food for those on special diets as required.Ensure that the standard of quality for the food service is maintained.Ensure utensils, etc. are available for meals as scheduled.Serve meals at specified times.Clear and clean tables in the dining room area after the mealtime is finished.Clean all dishes, utensils and equipment used in the preparation and service of the food provided by the kitchen.Clean all stoves, refrigerators, freezers, cupboards, pantries and all other equipment and areas that are associated with kitchen food service.Monitor inventory of storage areas and refrigerator/freezer units; accept and store deliveries/food in proper areas and according to policy.Other related duties as assigned by the Food Services CoordinatorWhat You Bring:&nbsp; Must HavesSeveral years of kitchen/cooking experience and/or trainingKnowledge of equipment used in the preparation of foodKnowledge of health standards for the handling and storage of foodKnowledge of nutrition standards and special diet requirementsKnowledge of occupational Health and Safety StandardsValid Food Handler’s CertificateKey Skills and Competencies:Ability to communicate in English, oral and written.Work Environment:&nbsp; Since the workplace involves working in resident/tenant member’s own homes, staff may be subjected to secondhand smoke while performing their job duties.&nbsp; The following physical movements are required as part of the regular routines of the job:&nbsp; Frequency:Standing – ongoing dailyWalking – ongoing dailySitting – 1.5 hrs/day (breaks)Climbing – stairs to staff room and washroomLifting (floor to waist) – twice/week – max. 35 lbsLifting (waist to shoulder) – ongoing daily – under 10 lbsRepetitive bending, lifting, twisting or turning – 2 hrs/dayCrouching – 1-2 times/dayReaching – 1 hour/day sporadicallyKneeling – 1-2 times/dayBending – 1 hour/day, sporadicallyWeight factors - Frequency per day:Under 2 lbs – ongoingUnder 5 lbs – ongoingUnder 10 lbs – 2 hours/day, twice/day15-20 Pounds – 8 times/day20-30 lbs – occasionally, 1-2 times/day30-50 lbs – twice/dayUse of equipment such as a trolley is provided for staff to move heavy items to and from the work/preparation area.What We OfferE-learning program available all year roundCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionOur Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.

Cook_Relief

LE CENTRE MECHTILDEMaison d’aide et d’hébergement pour femmes et enfants victimes de violence conjugale et familiale ou à risque d’itinérance<h2>INTERVENANTE – LISTE DE RAPPEL</h2>Lieu de travail : Hull (Gatineau)Type de poste : Indéterminé - Liste de rappel / Temps partiel occasionnelTaux horaire : Entre 23.24$ et 30.37$Horaire :<ul><li>Remplacements de jour, soir ou nuit</li><li>Remplacements en semaine et/ou la fin de semaine</li><li>Jour : 8 h à 16 h</li><li>Soir : 16 h à minuit</li><li>Nuit : minuit à 8 h</li></ul><h2>À PROPOS DU POSTE</h2>Nous recherchons des personnes animées par des valeurs féministes fortes et désireuses de contribuer activement à notre mission d’aide et de solidarité envers les femmes.Le poste offert est un poste d’intervenante à temps partiel occasionnel, pour notre liste de rappel.&nbsp; Nous sommes à la recherche de collaboratrices disponibles et engagées, capables d’offrir :<ul><li>Au moins 16 disponibilités par mois (1 disponibilité = 1 quart de travail);</li><li>Une fin de semaine par mois;</li><li>Quatre quarts de nuit par mois.</li></ul>Il est essentiel d’être disponible et prête à travailler lors des périodes indiquées de disponibilité.<h2>À PROPOS DU CENTRE MECHTILDE</h2>Le Centre Mechtilde est une maison d’aide et d’hébergement pour femmes et leurs enfants victimes de violence conjugale et familiale ou à risque d’itinérance. Notre mission est d’offrir un espace sécuritaire, bienveillant et solidaire où les femmes peuvent reprendre pouvoir sur leur vie.Nos actions s’articulent autour de trois grands volets :<ul><li>Favoriser l’appropriation par les femmes de leurs capacités et de leur pouvoir d’agir;</li><li>Défendre et promouvoir les droits des femmes;</li><li>Revendiquer le respect de ces droits auprès des instances politiques et communautaires.</li></ul>Nous croyons à une approche globale, féministe et humaine, centrée sur l’autonomie, la dignité et le respect des choix de chaque femme.<h2>RÔLE ET RESPONSABILITÉS</h2>Sous la supervision de la coordonnatrice des services d’intervention et en collaboration avec la direction, l’intervenante :<ul><li>Assure le bon fonctionnement de la maison et la sécurité des femmes et enfants hébergés;</li><li>Développe une relation de confiance avec la clientèle;</li><li>Offre un soutien psychosocial adapté aux besoins des femmes;</li><li>Accompagne les femmes dans leurs démarches vers l’autonomie et la réinsertion sociale.</li></ul>Responsabilités spécifiques :<ul><li>Accueillir les nouvelles hébergées et évaluer leurs besoins;</li><li>Offrir des consultations téléphoniques et gérer les situations d’urgence;</li><li>Appliquer et faire respecter le code de vie de la maison;</li><li>Soutenir les femmes dans leurs démarches quotidiennes et leurs apprentissages;</li><li>Tenir à jour les dossiers de la clientèle;</li><li>Participer activement aux réunions d’équipe et à la vie communautaire de la maison;</li><li>Contribuer à maintenir un climat respectueux, solidaire et paisible au sein du milieu de vie.</li></ul><h2>PROFIL RECHERCHÉ</h2><ul><li>Détenir ou être actuellement aux études dans un programme collégial ou universitaire en travail social, ou autre domaine connexe, ou posséder une combinaison équivalente d’études et d’expérience</li><li>Expérience en intervention psychosociale et en soutien auprès de femmes en difficulté;</li><li>Bonne connaissance des problématiques liées à la violence conjugale, la pauvreté et l’itinérance;</li><li>Capacité d’intervention en situation de crise;</li><li>Esprit d’équipe, ouverture, empathie et bon jugement;</li><li>Maîtrise du français parlé et écrit; connaissance fonctionnelle de l’anglais;</li><li>À l’aise avec les outils informatiques (Microsoft Office).</li></ul><h2>ATOUTS</h2><ul><li>Connaissance de l’anglais ou d’une autre langue</li><li>Détenir un permis de conduire</li></ul><h2>POUR POSTULER</h2>Faites parvenir votre curriculum vitae et une lettre d’intention à Carolanne Charron à l’adresse suivante :&nbsp;<a href="mailto:coordonnatrice@centremechtilde.ca" target="_blank">coordonnatrice@centremechtilde.ca</a>&nbsp;

Centre Mechtilde

Intervenante

​DATE:&nbsp; October 21, 2025​&nbsp; CLOSING DATE:&nbsp;November 4, 2025&nbsp;&nbsp; LOCATION:&nbsp;Toronto, ON – St. Anne's Place&nbsp; COMPENSATION: $24.63/hr&nbsp; VACANCY:&nbsp; 1 WORK TYPE:&nbsp;Onsite&nbsp; Job ID: 10320133&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; **This is a unionized position**Who We Are:&nbsp; LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.&nbsp; Job Summary:The Personal Support Worker is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The Personal Support Worker will support, as assigned, the needs of the vulnerable, at risk, older adults and seniors living in the multi-sites under the auspices of the program. This support relates to the physical, cognitive, mental health and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security, fire and general health and safety practices. The Personal Support Worker will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program.&nbsp; St. Anne's is a 110-unit high-rise building on Dufferin near Dundas Street, offering affordable housing in self-contained studio and one bedroom apartments. The goal of St. Anne's Place is to provide a friendly and supportive community for self-sufficient singles and couples. St. Anne's Place provides a solution for men and women aged 59+ who want to live independently but may require some support. Residents live comfortably and independently with access to the services they need when they need them. The atmosphere is congenial, making St. Anne's a friendly and supportive community for high risk seniors with mental health, addictions and physical challenges who are homeless. St. Anne's residents come from diverse backgrounds and have a wide range of interests and needs. There are many opportunities for friendship and social interaction; however, each resident is free to choose his or her own balance of privacy and the level of social involvement that suits them best.What You Will Do:Support of the physical and mental health requirements of clientEstablish a working rapport with clients that supports their dignity, encourages personal empowerment and facilitates addressing their psychosocial, behaviour management and medical needs.Support clients with reminders related to taking their medications at the scheduled time(s) and in accordance with their physicians' instructions.Adhere to residence/program established medication system procedures, including ordering, recording and reminding clients about the administration of their medication as well as the self- medication program.Monitor and support clients with medical problems and illnesses, including cleaning areas which require immediate attention, i.e. linens, floor coverings, etc. for the comfort and support of the clients. Further, record illnesses and circumstances related to illness, and arrange for medical/emergency intervention in liaison with the Senior PSW and Program Manager.Encourage and assist clients in the following activities of daily living:laundering and ironing of personal clothingdressing/undressing, and ensure clients are dressed appropriately,personal hygiene including grooming, shaving, oral hygiene, nails and bathing.ambulation, toileting and transferring support,at mealtimes, meal preparation, serving, feeding, cutting food, etc.,care for incontinent clients, make client's bed,shopping.As a means of promoting a normalized lifestyle, support clients with daily living chores such as bed making, dusting, sweeping and generally keeping their living space in a clean and orderly fashion.Provide support with managing behaviours and problems arising from cognitive issues.Provide social support in areas such as conversation, making phone calls, writing letters, facilitating interest in hobbies and other recreational activities.Escort to medical appointments, visiting friends and other identified needs for social interaction in the community as needed.Maintain current and accurate records of the provision of care services and document behaviours for individual clients in accordance with established procedures.Participate in regularly scheduled meetings with clients and/or other members of the staff team for the purpose of developing goals of support for individual clients. Adhere to the goals and tasks developed.Maintenance ad security, fire and general health and safetyIn emergency situations, contact appropriate emergency services immediately. In addition, record all incidents using the appropriate forms. Contact with the Program Manager or designated person will be initiated in accordance with residence/program procedures and practices.Interact with clients during the designated shift, where appropriate. In addition, a formal contact will occur daily to ensure client comfort and safety.If a client is missing, record and follow up according to the program procedures.Ensure equipment and supplies for personal support are readily available. Report any damage or need for repair to maintenance and the Program Manager.Specific medical responsibilities ( at applicable sites)Monitor the medication program, working directly with the physician, the pharmaceutical consultant, other Personal Support Workers and the Program Manager regarding any problem in the system.Ensure the proper storage and recording of medication from the pharmacy, in consultation with the pharmacist and physicians.Social/ Recreational ActivitiesAttend program co-ordination meetings and participate in planning activities, as required.Maintain accurate records of program participants.Keep appropriate staff informed of client absent for meals/medication items, because of special outings.Ensure that equipment/supplies required are available and ready for use. Report any damage/need for maintenance on equipment to Senior PSW and Program Manager.Actively participate in all planned program activitiesDrive the van to transport the client(s) for outings as well as assume the leadership for the activity. As required and program specific.Other responsibilities as delegated by the Services Coordinator or Program Manager.Answer the telephone; convey messages to clients and staff and other related communication and&nbsp;clerical functions included in the operation of the residence, as required. In addition, to convey emergency calls from satellite sites to the person on-call.Maintain the basic daily operation of the residence, in accordance with the residence/program procedures and practices, in the absence of the Program Director and other senior staff.Initiate and coordinate emergency evacuation of the residence, in accordance with the residence/program procedures and practices, in the absence of the Program Director and other senior staff, as applicable.Participate in clients' activities and meetings, staff meetings, training, sessions and the occupational health and safety committee.Personal Support Workers will work rotating shifts and support the clients living at the multi- housing sites that are under the auspices of the program.Accept other delegated assignments from the Senior PSW and/or Program Director that pertain to the overall operation of the program.What You Bring:&nbsp; Must HavesPost-secondary education in human services. This qualification may be met by, but not restricted to, a diploma or certificate from a recognized community college (Gerontology Worker Diploma, Personal Support Worker Certificate etc.)Experience with vulnerable, older adults and seniors with unique special needs including cognitive impairments and/or mental health issues;Knowledge of medication and general health and psychiatric conditionsFirst Aid and CPR trainingAbility to organize activities and work with individuals and groups in the areas of assessment, problem solving and crisis management.Ability to interact with clients in a positive and supportive manner.Demonstrated ability to work with multi-disciplinary professionals and other staff in a team environment.Good oral and written English skills.Creativity and flexibility.Computer skills are required.Nice-to-HavesExperience in social/recreational co-ordination preferred.Possession of a valid Ontario Driver's License preferred.Work Environment:Physically able to perform demanding body mechanics (e.g. lifting, transferring, etc.)Since the position involves working in client/client/member’s own homes, staff may be subjected to second hand smoke while performing their job duties.In addition staff will be required to work rotating shifts as scheduled by the program.What We Offer:​​​​​E-learning program available all year roundCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionOur Commitment to Diversity and Inclusion:&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.​

JOB POSTING 

 Relief Positions 
 Outreach Services/Sheltering sites 
 Job ID: 2025-021 


PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves 

and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage applications 

from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full 

compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Page 1 of 2 

Overdose Prevention Support Workers – LAUNCH (RELIEF) 
Bargaining Unit - UFCW Local 175 


Parkdale Queen West Community Health Centre (PQWCHC) is a dynamic, community-based health care 

organization that has historically served mid-west downtown Toronto, and now provides outreach services to 

across the entire city. Offering a broad range of services, including primary health care, dental care, harm 

reduction, health promotion, counselling, and community development programming, we are also committed to 

serving people who face barriers to health care, and we strive to reduce these barriers. PQWCHC is a multi-sited 

organization. 

We are seeking experienced Overdose Prevention Support Workers who shares our passion for making a 
difference; you see this role as an opportunity to take the next step in your successful career while contributing to 
a vision of Inclusive Communities. Responsive Healthcare. Healthier Lives. 

Striving for excellence in client-centred care and education, you will work as part of the Mobile Covid and Harm 

Reduction Outreach Services (LAUNCH) team. In the role of a LAUNCH Overdose Prevention Support Worker, 

you will provide health information and support on safer injection and consumption, monitor clients for adverse 

reactions, assess, respond to, and support overdose events, and assist in the initiation of emergency responses, 

as necessary. As a member of the LAUNCH team you will assist in educating team members in areas relating to 

overdose response, infection prevention and safer drug consumption for purposes of increasing team capacity to 

support the needs of people who use drugs (PWUD) in sheltering sites. 


The role of OPSW includes in situ harm reduction support for shelter residents self-isolating as per directions from 

Toronto Public Health, to prevent COVID transmission within the shelter system. OPSW’s will mobilize COVID 

response should the need to uplift a new isolation site(s) emerge, and will abide and enforce strict infection 

control measures during overdose response. This position may also require flexibility to work late evenings, 

overnights, and weekends, as required by the covid isolation support function of the job. 


General Responsibilities: 


The OPSW works in tandem with Client Support Workers (CSW) and Harm Reduction Coordinators to assess risk 

factors in sheltering sites for development of effective overdose response strategies. The OPSW leads response 

to overdoses and facilitates drills and simulations for the LAUNCH team, shelter staff and community members. 

The OPSW is expected to facilitate prevention and response work in controlled and uncontrolled settings and is 

responsible for completing quality assurance on all equipment and provides safer injection education and safety 

planning to clients accessing LAUNCH services. The OPSW is responsible for capturing client encounters within 

an agency communication database. 


OPSW relief shits will be offered as either: day, evening, overnight, and weekends. 


Qualifications: 

1. Undergraduate in a relevant discipline from a recognized university or some post-secondary education 
combined with significant experience in health promotion and/or community development or an equivalent 
of work/lived experience. 

2. 2-4 years working in overdose response capacity with people who use drugs, racialized populations, 
Indigenous peoples, people who engage in sex work, prisoners/ex-prisoners, people with mental health 
challenges, and people who have experienced trauma 

3. 3-5 years of experience in a community setting should include demonstrated knowledge of community 
resources, harm reduction, and supportive counselling 

4. Excellent written and verbal communication skills 
5. Extensive advocacy, crisis intervention and prevention, conflict resolution, and negotiation skills 

6. Ability to travel across the City of Toronto 

7. Ability to develop and implement harm reduction risk analysis assessments and overdose prevention and 

response protocols 

8. Demonstrated ability to work with multi-disciplinary teams. 

9. Experience with overdose prevention and responding to overdose emergencies 

10. Proficiency in a language other than English, as well as personal/lived experience of drug use, 

homelessness and/or street involvement are assets. 


Compensation: $30.51/hr to $35.93/hr + 4% in lieu of vacation 


 
 JOB POSTING 

 Relief Positions 
 Outreach Services/Sheltering sites 
 Job ID: 2025-021 


PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves 

and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage applications 

from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full 

compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. 

Page 2 of 2 

If you are interested in joining in a creative and dedicated team to, we want to hear from you! Applicants, please 

send your resume and cover letter in a single document (MS Word or PDF format only). Please apply using the 

form at the bottom of the PQWCHC employment page: <a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a> 

Job ID: 2024-005 
 
Please also note that the successful candidate will be required to provide a police vulnerable sector check 
as a condition of employment, however strong consideration is made to the type of offense. Employment 
is conditional upon having had a COVID-19 vaccination(s) (as per Health Ontario) 14 days before starting 
employment. 
 
 


<a href="https://pqwchc.org/contact/employment/" target="_blank">https://pqwchc.org/contact/employment/</a>

16 Casual OR On Call Jobs