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Yorktown Family Services is a community-based non-profit social services agency dedicated to providing effective, accessible, quality mental health treatment, prevention and out-reach services to children, youth women and families in the former City of York. We are uniquely organized to deliver services through two independent but integrated organizations: Infant, Child, and Youth Mental Health &amp; West Toronto Youth Hub - a Children’s mental health center, and Violence Against Women Services - a Shelter for women and their children who are fleeing an abusive relationship.&nbsp;We are currently seeking an Relief Administrative Assistant to provide administrative support on a casual and on-call basis to Yorktown staff members.&nbsp;Responsibilities:&nbsp;<ul><li>Provide administrative support such as reception including answering phones, welcoming clients and visitors and ensure they receive appropriate service. </li><li>Responsible for arranging outgoing mail and courier shipments. </li><li>Send, receive, sort and distribute incoming faxes. </li><li>Coordinate and administer mass mail-outs. </li><li>Maintenance of office machines i.e. fax machine, photocopying machines and printers including coordination of repairs. </li><li>Distribute internal correspondence and maintain meeting room schedules. </li><li>Monitor office inventory, order and receive stationery orders. </li><li>Document and distribute clients bus tickets, taxi chits and gift certificates. </li><li>Maintain office premises including contacting janitorial and emergency maintenance contractors. </li><li>Photocopy, file and prepare data for mail merges. </li><li>Provide assistance as required to the Development and Communications Department </li><li>Support the fundraising activities of the Agency, including support for the Annual General Meeting. </li><li>Other duties as required&nbsp;</li></ul>Qualifications<ul><li>Knowledge of Microsoft Office Suite and the Internet </li><li>Excellent and accurate Data Entry skills </li><li>Team Player </li><li>Able to multi task in a fast-paced environment </li><li>Vulnerable Sector Screening will be required&nbsp;</li></ul>Reports to Executive Administrative Assistant&nbsp;Yorktown Family Services is an equal opportunity employer, committed to diversity. Please submit your resume and cover letter to&nbsp;<a href="mailto:hr@yorktownfamilyservices.com" target="_blank">hr@yorktownfamilyservices.com&nbsp;</a>&nbsp;by August 20th, 2025. Please quote&nbsp; &nbsp;“Comp 2025-14-Relief Admin. Assistant” in the subject line.Yorktown values the diversity of people and communities and is committed to equity and inclusion. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the diversity of our communities.The Ontario Human Rights Code makes an exception for nepotism and anti-nepotism policies. Section 24(1)(d) of the Code specifically permits employers to grant or withhold employment or advancement in employment to someone who is the spouse, child or parent of the employee. All job applicants will be requested to disclose if any relative is a current employee of Yorktown.Family Services.&nbsp; As per Yorktown’s Nepotism Policy 2.9, job applicants will be asked to disclose family members in accordance with the Ontario Human Rights Code.Yorktown Family Services welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest, however, only those considered for an interview will be contacted.

Yorktown Family Services

Relief Administrative Assistant

About YOUYou are a passionate and dedicated professional with experience facilitating group programming for children and youth, particularly within diverse and inclusive environments. You have a strong understanding of the unique needs of 2SLGBTQIA+ youth and are committed to creating safe, supportive spaces where they can explore their mental well-being.Your background includes delivering structured prevention programs, planning engaging activities, and fostering meaningful discussions. You bring excellent communication, interpersonal, and organizational skills, and are comfortable working independently as well as collaboratively within a team.You are adept at building positive relationships with young people, using creativity and empathy to design inclusive group experiences. You also bring a strong commitment to client safety and well-being, and are familiar with reporting tools and practices such as CaseWORKS. With up-to-date CPR/First Aid and UMAB training, and confidence working in virtual or hybrid environments, you’re ready to contribute to impactful, community-based prevention services across the Halton region.About ROCKROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth. ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care.The ROLEAs a group facilitator reporting to the Manager of Community and Youth Development, this position will require the delivery of targeted prevention groups and services for children, youth and families. It will include opportunities to provide programming across the Halton region as part of the prevention services team.&nbsp; This position will also include a focus on the development and facilitation of groups for 2SLGBTQIA+ youth; creating a supportive environment for 2SLGBTQIA+ youth to explore their mental well-being.&nbsp;You will prepare weekly prevention sessions using guidelines/agendas outlined by targeted prevention group manuals. Plan group activities, including crafts, role playing, games, and discussions pertaining to the topic of the week, facilitate group activities (i.e., discussions, closing activities). You will Complete weekly group documentation, including attendance records and records of individual participant progress in CaseWORKS, as required, provide an inclusive and enjoyable environment for all group participants and escalate any group concerns to the manager and attend monthly supervision with the Manager.You will operationalize client safety through adhering to established policies and guidelines that ensure consistency in the delivery of quality and safe care, and by identifying and reporting any client safety incidents and abide by the specific requirements of Section 28 of the Occupational Health and Safety Act, as well as any further health and safety responsibilities outlined in the agency’s policy and procedure documents.Please note that this is a casual position with an end date of March 31, 2026.Who we’re looking for: Demonstrated experience in group facilitation with children and/or youthWhat will help you succeed:<ul><li>Proficient organizational and reporting skills. </li><li>Creative in program development and activity planning. </li><li>Ability to implement and engage children/youth in group games and activities. </li><li>Demonstrated ability to build and maintain relationships. </li><li>Able to work independently and contribute to a team. </li><li>Excellent communication skills, both written and oral, are essential</li><li>Strong interpersonal skills</li><li>Strong time management and multitasking skills in a fast-paced work environment are essential</li><li>Proficient in the use of technology and working in a virtual environment; MAC OS operating systems; strong MS Word and Excel competencies are essential; expertise in the use of PowerPoint is an asset</li><li>Reliable transportation for traveling within the Halton Region in alignment with the program needs</li></ul>Our rewards ROCK, join our team and ENJOY:&nbsp; 🕒 Flexibility: Plan your schedule to balance with your personal life.Be part of a team that makes a difference. Apply today and help us shape the future of mental health care for children, youth, and families!ROCK is committed to fostering a positive and progressive workforce reflecting the community we serve and promoting diversity at all levels in a dynamic and inclusive environment. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ROCK’s Accommodation Policy.If you are invited to participate in the interview process and require accommodation for the interview, we ask that you provide your accommodation request as soon as reasonably practicable. Please be advised that you may be requested to provide verifiable supporting information, such as medical or other documentation depending upon the type of Code-protected accommodation, to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. ROCK treats all accommodation requests confidentially.Please note that ROCK positions are currently working in an on-site and virtual hybrid model.&nbsp; Positions are located in the&nbsp;Halton&nbsp;Region and travel between sites may be required.

Reach Out Centre for Kids (ROCK)

Group Facilitator

About The Career Foundation:The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at&nbsp;<a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Program and Role Description:&nbsp;Through the Ontario Bridge Training Program (OBTP), The Career Foundation offers a sector-specific bridging program to support highly skilled, internationally trained immigrants in integrating into the Canadian workforce within the field of Network Cabling. Participants are provided with training and certification to successfully integrate into the job market.This position of Job Developer on our OBTP – Network Cabling team will perform effective job development functions, including developing relationships with employers in the Network Cabling field to find appropriate job placement opportunities for program participants and ensuring that job retention is achieved. The Job Developer also provides job coaching to program participants, participates in hosting information sessions, and performs other duties as assigned to support the program’s needs.Position Type:<ul><li>Casual employment contract (available for up to 37.5 hours per week) to March 31, 2026</li></ul>Location and Requirements:<ul><li>This position requires frequent local travel within the GTA to perform the core functions of the role. The official base office for the position will be The Career Foundation’s Etobicoke location at Islington Ave. &amp; Hwy 401.</li><li>The successful candidate should possess a valid Ontario G driver’s licence and a reliable vehicle to perform essential deliverables that require frequent local travel, including to locations not accessible by transit.</li></ul>Vulnerable Sector Check:An offer of employment for this opportunity will be contingent on a Vulnerable Sector Check (VSC).&nbsp;Start date:&nbsp;As soon as possibleReporting to:Program Coordinator<h3>Responsibilities include:</h3>Job Development, Employer Relations, and Participant Job Coaching<ul><li>Contacts employers to facilitate the placement of internationally trained professionals into full-time employment within the Network Cabling industry.</li><li>Conducts marketing and outreach to employers, community agencies, and the community at large to promote The Career Foundation’s OBTP – Network Cabling program, including attending networking events, conferences, and hiring fairs.</li><li>Effectively presents the programs to community partners and potential participants in a clear manner, ensuring they understand the objectives and time requirements.</li><li>Establishes relationships with employers in the Network Cabling field and continuously develops job placement opportunities for program participants.</li><li>Conducts job search workshops and cold calls to employers as part of job coaching for program participants.</li><li>Ensures that employers meet all eligibility requirements and conducts site visits prior to coordinating job placements to confirm that program participants are provided with a suitable and safe work environment.</li><li>Supports program participants in targeting suitable employment opportunities based on their credentials and experience.</li><li>Coaches and prepares program participants for interviews and during the initial stages of their work placements, while maintaining positive relationships with the placement employers.</li><li>Monitors participants’ job placements, oversees the development of their training plans, and conducts follow-ups to ensure successful employment outcomes for program participants.</li><li>Works collaboratively with other team members to ensure that participants’ needs, abilities, and employment goals are achieved.</li><li>Prepares and submits job development activity reports to program management on a regular basis.</li><li>Conducts regular check-ins and follow-up calls with all active participants and employers.</li><li>Coordinates events, including hiring fairs, webinars, and information sessions to support employer needs and attract new participants.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support participants with achieving successful outcomes.</li><li>Supports program management in preparing marketing-related communications, including success stories and entries for annual reports.</li><li>Provides activity and progress reports as assigned by program management.</li><li>Performs other relevant duties as assigned.</li></ul><h3>Qualifications/ Skills Required:</h3><ul><li>Post-secondary degree or diploma in human services, marketing, business, or a related field relevant to the duties of the position is highly preferred, or an equivalent combination of education and experience is required.</li><li>A minimum of 2 years of direct experience in job development, job carving, on-the-job coaching, recruitment, business development, or other experience directly transferrable to the responsibilities of the position is required.</li><li>Previous experience with community outreach, developing relationships with employers, and working with clients from various social, cultural, and economic backgrounds are considered strong assets.</li><li>Experience supporting internationally trained professionals and newcomers in an employment services context is considered an asset.</li><li>Valid Ontario G driver’s licence and reliable vehicle to conduct essential and frequent work-related travel within the communities served.</li><li>Candidates who possess an existing network of employers that could be relied upon to provide employment opportunities for job seeker clients will be prioritized.</li><li>Demonstrated track record in a results-driven environment with solid experience meeting targets.</li><li>High emotional intelligence, demonstrating patience, empathy, and connectivity when working with clients of various experiences, needs, and abilities.</li><li>Knowledge of current labour market trends, job search techniques, and employment research methods is considered an asset.</li><li>Excellent verbal and written English communication skills. Bilingualism in a second language considered an asset.</li><li>A professional and courteous approach to client service with a high level of respect for the diversity of the people served.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>Ability to maintain sensitive information and exhibit tact, diplomacy, and good judgment, with high standards of ethics and confidentiality.</li><li>Advanced proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Outlook 365 applications, including Teams and SharePoint.</li><li>Must possess the aptitude and willingness to learn and work with new online systems and technologies</li><li>Flexibility to occasionally work outside regular business hours when required to ensure the team meets all objectives.</li><li>Positive attitude with a dedicated work ethic and client-centered approach to work.</li></ul><h3>The Career Foundation’s Commitment:</h3>The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

The Career Foundation

Casual Job Developer - Ontario Bridging Training Program (OBTP)

We are recruiting a Casual Housing Support Caseworker for Haven House, an emergency shelter bed program that supports self-identified women experiencing or at risk of homelessness, receiving temporarily shelter. It offers assistance in accessing permanent housing and in-house support services, including life skills training, counselling, employment, mental health and addiction resources and referrals to other community resources. The Housing Support Caseworker work varied shifts including weekends and is required to assume after-hours on call duties on a rotating basis. KEY RESPONSIBILITIES:<ul><li>Provides primary counselling, resource referrals, crisis intervention, conflict resolution and support to all residents.</li><li>Participates in the shift schedule rotation as part of our 24-hour staffing model, as well as an on-call rotation.</li><li>Maintains accurate and up-to-date records and statistics regarding all aspects of service delivery.</li><li>Acquainted with each resident’s individual Plan of Care, identify needs, recommend changes in individual program plans, and provide assistance that is consistent with the plan for each individual.</li><li>Provides statistical and evaluative information to management levels when required.</li><li>Participates in the Case Management Team of Haven House; Primary Counsellor(s), Manager of Haven House, and other Community Supports.</li><li>Provides primary supervision, develop Plans of Care and provide referrals to community agencies to assigned case load.</li><li>Keeps abreast of trends, community resources and developments in the profession by participating in workshops, conferences, and continued professional development.</li><li>Performs other duties as assigned by the Manager or designate.</li></ul>QUALIFICATIONS:<ul><li>An undergraduate degree and/or diploma in a related human/social service field or the equivalent combination of education and experience is required for this position.</li><li>Understanding of the complex challenges experienced by homeless women in obtaining housing, employment, educational and community opportunities. Thorough knowledge of agencies, resources, and supports within Peel to address identified challenges.</li><li>Experience working with vulnerable populations including those who have experienced homelessness, violence and isolation, and with complex mental health needs and substance use disorders.</li><li>Possesses familiarity with HTI/By-Name List/SPDAT platforms.</li><li>Proficient knowledge of Housing First Principles, Residential Tenancies Act, and the Landlord Tenant Board. Knowledge of government financial assistance programs such as OW, PHIPP, ODSP.</li></ul>SKILLS &amp; ABILITIES:<ul><li>Good verbal and written communication skills.</li><li>Demonstrates problem-solving and conflict resolution skills with the ability to be creative, proactively resolve conflicts and provide crisis and intervention supports.</li><li>Possess organizational and good time management skills.</li><li>Ability to be adaptable with a flexible approach in dealing with the unique needs and qualities of each client through a strength-based and person-centred approach.</li><li>Demonstrates multicultural sensitivity and commitment working with the socially and economically disadvantaged.</li><li>Ability to descalate crisis situations and work positively within a multi-disciplinary team environment.</li></ul>MANDATORY JOB REQUIREMENTS:<ul><li>Standard First Aid / CPR certification.</li><li>Evidence of COVID-19 vaccination status.</li><li>Evidence of a Tuberculosis Test and compliance with the TB Control Program.</li><li>Satisfactory Criminal Record Review (Vulnerable Sector Search).</li><li>Ability to lift 30 pounds.</li><li>Doctors note of fitness to perform the duties of the job.</li><li>Valid Ontario driver’s license, with satisfactory driving record.</li></ul>EFry Hope and Help for Women&nbsp;is an equal opportunity employer and is committed to building a diverse workforce representative of those we serve. We strongly encourage applicants that represent those we serve and welcome applicants with non-traditional educational backgrounds and field experience. We are committed to a selection process and work environment that is inclusive and barrier-free. We encourage applicants to self-identify if they wish to do so. &nbsp;Interested candidates must submit a cover letter and resume to <a href="mailto:HR@efryhope.com" target="_blank">HR@efryhope.com</a> with the posting #FY25-HAVC on the subject line.&nbsp;

EFRY Hope and Help for Women

Housing Support Caseworker

Title: Board of Directors 

Job Region: All Blue Door Locations 

Volunteer Position 


About Blue Door 

Founded in 1982 and the largest emergency housing provider in York Region, Blue Door is a 

registered charity that offers more than 10 innovative and collaborative housing, employment, 

and health programs aimed at addressing the root causes of homelessness. 


Vision 

A Canada where everyone can access dignified housing. 


Mission 

Enable housing stability by driving innovative housing, health, and employment solutions that 

prevent and end homelessness. 


Job Summary 

Board Members at Blue Door are passionate community leaders who provide strategic 

oversight, governance, and advocacy to advance the organization’s mission of preventing and 

ending homelessness. They contribute their expertise to support innovative, equity-focused 

solutions in housing, health, and employment, and serve as ambassadors for Blue Door’s vision 

of safe, stable, and supportive communities for all. 


 The Board of Directors Responsibilities: 

 • Determining the mission and purpose of the organization 

 • Overseeing the selection and performance of the CEO. 
 • Ensuring the strategic planning process is thorough and complete, as well as the oversight 

of its implementation by Management. 
 • Ensuring strong fiduciary oversight, risk mitigation, financial management and growth 

strategies. 

 • Enhancing Blue Door’s public image. 
 • Assessing the Boards own performance as the governing body of Blue Door. 
 • Serve as an active advocate and ambassador for the organization and fully engage in 

identifying and securing financial resources and partnerships necessary for Blue Door to 
advance its mission. 

 • Providing a personal financial donation annually that is within the individual Director’s 
means. 

 • Prepare for, attend, and conscientiously participate in person at board meetings. 

 • Participate fully in one or more committees. 
 
Time Commitment 

 • Attend regular board meetings (approximately 11 per year) in-person. The Board typically 
meets on Tuesday evenings, 6:30-8:30 pm. Board meetings are held in person at Blue 


Door’s Construct Training Centre (212 Earl Stewart Dr., Aurora, ON L4G 6V7). While some 
committee meetings may be virtual, Board members are expected to attend regular on-site 
meetings throughout the year. Please note that we are currently seeking individuals based 
in the Greater Toronto Area or those able to reliably attend in-person meetings. 

 • Participate in a minimum of one Board Committee, meeting approximately 8 times 
annually. 

 • One Years' notice of meetings is provided to the Board of Directors. 
 • Board members must commit to a three (3) year term renewable maximum of up to two 

times. 
 • One Annual Board retreat, generally this is a Saturday in the month of May. This meeting is 

in person and may not have a virtual option available. 

 • Optional and appreciated participation in volunteer, donor and public events 
 
Qualifications 

 • A deep sense of purpose in Blue Door’s mission 
 • Lived and living experience with poverty, homelessness, housing-insecure related issues is 

deeply appreciated. 
 

The following skillsets are an asset: 

 • Finance or Accounting 
 • Legal or governance 

 • Human resources or organizational development 
 • Fundraising or philanthropy 
 • Housing, health, or social services 
 • Equity, diversity, and inclusion 
 • Government or public policy 

 • Housing development 
 

What You’ll Gain as a Board Member 

Beyond the opportunity to make a tangible impact in ending homelessness, Board members at 

Blue Door often share that they: 

 • Experience a deep sense of fulfillment and purpose from advancing solutions that 

change lives. 

 • Grow their understanding of systemic issues and equity-focused responses in housing, 

health, and employment. 

 • Build meaningful relationships with a diverse and committed group of leaders, staff, and 

community partners. 

 • Expand their leadership capacity through strategic decision-making, governance, and 

complex problem-solving. 

 • Stay inspired by stories of resilience and transformation made possible through Blue 

Door’s mission-driven work. 


Respect and Professionalism 

 • Maintain professionalism in the workplace. 
 • Working cooperatively alongside and supporting all Blue Door team members and 

departments. 


 • Adherence to the mission, vision, policies and procedures of the agency. 
 • Able and willing to promote harm reduction practices in accordance with core standards. 
 • Attend internal staff meetings and staff training as required. 

 • Maintain the confidentiality of all client and agency information. 
 • Utilizes effective conflict resolution skills in accordance with (Crisis Prevention Intervention 

(CPI) training. 
 • Fosters positive and appropriate relationships with clients, colleagues, community partners 

and volunteers. 

 • Provides referrals and follow-up as necessary. 
 • Meets with manager on a regular basis and participates in completion of annual 

performance evaluation. 
 
Occupational Health &amp; Safety 

 • All employees are responsible for carrying out work in a way that does not adversely affect 
their own health and safety and that of others. 

 • All employees shall learn and understand health and safety policies and procedures and will 
comply with them. 


Our Commitment to Equity 

We are always working towards continued improvements with the hope of creating and 

fostering a work culture where people want to be and see the impact of their work. 

Blue Door is committed to the development of a staff and leadership team that reflects the 
incredible diversity of the communities we serve. We promote the principles of intersectional anti-
racism and anti-oppression and adhere to the tenets of the Ontario Human Rights Code. We both 
welcome and encourage applications from members of groups with historical and/or current 
barriers to access and equity, including Indigenous, Black and racialized people, members of 
2SLGBTQIA+ communities, people with disabilities, and people with lived experience of 
homelessness. Blue Door is a unionized work environment. 
 
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities 
Act, 2005, and Blue Doors AODA Policy, accommodation will be provided in all parts of the 
hiring process. Applicants need to make their needs known in advance. 

How to Apply 

To apply, please send your resume and a cover letter outlining your interest in joining the Board 
and how your experience aligns with Blue Door’s mission and governance needs. We strongly 
encourage you to include a cover letter, as it helps us better understand your motivations and 
the unique perspective you would bring to our work. 

Please send your application to <a href="mailto:boardmb@bluedoor.ca" target="_blank">boardmb@bluedoor.ca</a> by 5:00 PM EST on August 14, 2025. 

Blue Door is an equal opportunity employer and encourages applications from members of 
designated groups. Persons with disabilities who need accommodation in the application 
process, or those needing job postings in another format, please e-mail a request to Human 
Resources at <a href="mailto:hr@bluedoor.ca" target="_blank">hr@bluedoor.ca</a>. 

<a href="mailto:boardmb@bluedoor.ca" target="_blank">mailto:boardmb@bluedoor.ca</a>

Blue Door thanks all individuals who apply for this position and will only contact candidates who 
are selected for an interview. 

To learn more please visit: <a href="https://bluedoor.ca/" target="_blank">https://bluedoor.ca/</a> 

<a href="https://bluedoor.ca/" target="_blank">https://bluedoor.ca/</a>

Blue Door

Board of Directors

We are recruiting Casual Residential Support Workers for the residential programs of EFry Hope and Help for Women.&nbsp; Residents will be supported to explore behavioral patterns, decision-making skills, foster important life skills and develop pro-social attitudes necessary in building self-confidence and establishing relationships and networks in the community.&nbsp; This gender-responsive program provides the framework and foundation for residents to develop the skills necessary to reintegrate from an institutional setting to the community in positive and sustainable ways.&nbsp; The Residential Support Worker must be available to work varied shifts&nbsp;including weekends and is required to assume after-hours on call duties on a rotating basis. KEY RESPONSIBILITIES:<ul><li>Interviews clients to prepare case histories and background information for which confidentiality is required.</li><li>Provides monitoring of the residence and residents to ensure the safety of the program, staff, and clients. Recognizes potential crisis situations, analyzes the situation accurately, develops strategies to deal with the situation, and informs the supervisor when such incidents arise.</li><li>Provides basic life skills and behaviour management training for clients. Facilitates physical, recreational, social and educational activities.&nbsp; Provides clients with a positive role model. Plans, prepares and conducts weekly house meetings, one-to-one supervision and support meetings with residents to assist clients in determining goals and attaining them.</li><li>Provides emotional support and feedback to residents. Supports clients toward integration and normal functioning in the community.</li><li>Maintains necessary client and program reports and statistics. Ensures that all required documentation is accurate and complete.</li><li>Identifies social, recreational and educational services in the community that will meet the clients’ needs. Maintains liaison with other agencies, professionals, government officials and the community.</li><li>Monitors the operations of the residence including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory and food services.</li><li>Perform light housekeeping duties, i.e. vacuuming, dusting, emptying garbage, cleaning, laundry. Performs basic building maintenance i.e. changing light bulbs. Reports maintenance need to the supervisor.</li><li>Input into meal schedule. May be involved in meal preparation and maintaining the food inventory.</li><li>Maintains a thorough knowledge of community resources that will meet resident’s needs. Provides liaison, education and advocacy for community agencies, other professionals and neighbors on issues concerning the residents.</li><li>Keeps abreast of trends, community resources and developments in the youth care profession by participating in workshops, conferences, and continued professional development.</li><li>Engages in regular supervision with program staff formally or as required to discuss skill development, goal planning and participation in annual performance reviews.</li><li>Participates in a variety of committees and collaborative groups.</li><li>Performs other duties as assigned by the Manager or designate.</li></ul>QUALIFICATIONS:<ul><li>A diploma in a related human/social service field or the equivalent combination of education and experience totaling three (3) years is required for this position.</li><li>Previous direct program delivery experience in the community social services sector with a demonstrated working knowledge of a specific community-based program and related provincial and community support related to incarceration, parole, institutionalization, mental health, drug and alcohol abuse.</li><li>Knowledge of mental health issues &amp; legislation pertaining to alcohol and drug issues, child protection issues, and issues related to poverty and landlord tenant acts.</li></ul>SKILLS &amp; ABILITIES:<ul><li>Good verbal and written communication skills.</li><li>Demonstrated ability to teach skills and work effectively with others.</li><li>Possess organizational and good time management skills.</li><li>Ability to be adaptable with a flexible approach in dealing with the unique needs and qualities of each client.</li><li>Diagnostic and interpersonal skills in dealing with diverse client groups in a diplomatic and non-judgmental manner.</li><li>Ability to descalate crisis situations.</li><li>Broad knowledge of community resources and the ability to strongly advocate for clients and make professional referrals.</li></ul>MANDATORY JOB REQUIREMENTS:<ul><li>Standard First Aid / CPR certification.</li><li>Evidence of COVID-19 vaccination status.</li><li>Evidence of a Tuberculosis Test and compliance with the TB Control Program.</li><li>Satisfactory Criminal Record Review (Vulnerable Sector Search).</li><li>Ability to lift 30 pounds.</li><li>Doctors note of fitness to perform the duties of the job.</li><li>Valid Ontario driver’s license, with satisfactory driving record.</li></ul>EFry Hope and Help for Women is an equal opportunity employer and is committed to building a diverse workforce representative of those we serve. We strongly encourage applicants that represent those we serve and welcome applicants with non-traditional educational backgrounds and field experience. We are committed to a selection process and work environment that is inclusive and barrier-free. We encourage applicants to self-identify if they wish to do so. Interested candidates must submit a cover letter and resume to <a href="mailto:HR@efryhope.com" target="_blank">HR@efryhope.com</a> with the posting #FY25-CASUAL on the subject line.&nbsp; We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Casual Residential Caseworkers

POSITION TITLE:&nbsp; &nbsp; &nbsp;Infant Hearing Screener, Canadasual (Central to East end of Ottawa) DEPARTMENT:&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; Children and Family Services REPORTS TO:&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;IHP and HCD-ISCIS SupervisorEmployment Type:&nbsp;&nbsp;&nbsp;On-call Pay Scale:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;$26.306/hr to $30.948/hrJob Summary&nbsp;The Infant Hearing Program of Eastern-Ontario provides universal hearing screening to newborns and infants to help identify those who may have been born Deaf, hard of hearing or at risk of developing hearing loss in early childhood. The Infant Hearing Screener will plan and implement community-based screening services and support client monitoring and follow-up.This an unique work opportunity where you get to be part of an exclusive group of professionals and have access to a comprehensive on-the-job training to gain this specialized skill.This position will serve families at various locations throughout the City of Ottawa, with primary focus on the Central-to-East end of the City.On-the-job Training: We provide comprehensive on-the-job training to gain necessary skills and aptitude required to be successful in this position.This is an ideal role for you if:<ul>	<li>You're comfortable working with infants</li>	<li>You have an appetite for learning new skills</li>	<li>You're comfortable having sensitive conversations with parents</li>	<li>You're bilingual (English and French)</li>	<li>You have post-secondary education in hearing health, communicative disorders, early childhood education, human services, health care or rehabilitation services</li>	<li>You appreciate consistent service delivery and protocol driven environment</li>	<li>You enjoy variety in your work environments and have interest in learning about different communities throughout the City</li></ul>Job Specific Responsibilities<ul>	<li>Works with the Team Lead for Specialized Preschool Programs to provide community-based hearing screening.&nbsp;</li>	<li>Conducts newborn hearing screening using Automated Distortion Product Otoacoustic Emissions (ADPOAE) and Automated Auditory Brainstem Response (AABR)</li>	<li>Adheres to protocols and maintains hearing screening performance standards set by the Ministry of Children, Community and Social Services (MCCSS).</li>	<li>Follows pre-determined scripts with respect to the following: explanation of types of screenings, obtaining and recording of explicit and informed consent, informing parents of privacy rights and the collection/use of their personal health information, explaining screening outcomes/results and follow-up.</li>	<li>Establishes good rapport with families and answers parents’ questions and concerns in a clear, patient, and professional manner and ensures thorough understanding on the part of the parent/legal guardian.</li>	<li>Communicates sensitive information to families. Provides information to parents regarding results of screening and further steps as recommended.</li>	<li>Recognizes professional boundaries and scope of practice, routing families to appropriate resources, as necessary.</li>	<li>Ensures accuracy in form completion, and the updating of electronic records and referrals as part of IHP’s collaboration with Newborn Screening Ontario (NSO).</li>	<li>Organizes and manages treatment space and inventory of screening materials.</li>	<li>Works closely with community site staff to support clinic scheduling and room booking needs.&nbsp;</li>	<li>Participates in the Infant Hearing Program (IHP) Continued Quality Improvement (CQI) initiative, supporting the evaluation of IHP.&nbsp;</li>	<li>Participates in team meetings, mentors new staff, precepts students and updates job knowledge by participating in educational opportunities.</li>	<li>Performs administrative support to the Infant Hearing Program team and other duties, as assigned, in accordance with professional standards and guidelines.</li></ul>&nbsp;Qualifications:<ul>	<li>Communicative Disorders Assistant certificate or post-graduate program with emphasis on hearing health (e.g. Hearing aid technician) is preferred.&nbsp; Post-secondary degree or diploma with emphasis in health, early childhood or human service curricula will be considered.</li>	<li>Three to five years’ experience working with newborns and infants is an asset.</li>	<li>Aptitude for learning, understanding and following infant hearing screening protocol and operating of hearing testing equipment.&nbsp;</li>	<li>Excellent written and verbal communication and interpersonal skills, sensitivity to people of different cultural and socio-economic backgrounds.&nbsp;</li>	<li>Experience dealing with the public in a mature, helpful and patient manner.&nbsp;</li>	<li>Ability to handle challenging situations with a professional, positive and calm demeanor.</li>	<li>Strong organizational, time management skills and attention to detail.&nbsp;</li>	<li>Experience with Caredove or other referral management systems is an asset</li>	<li>Ability to perform physically and mentally repetitive tasks (standing for long periods of time) essential.</li>	<li>Adaptability and resilience to ongoing changes (stress tolerance) essential.&nbsp;</li>	<li>Ability to analyze and problem solve.&nbsp;</li>	<li>Ability to work independently (essential)</li>	<li>Bilingual (English/French) essential</li>	<li>Access to vehicle essential. Travel will be required and short notice shifting of work locations may be asked.</li></ul>

Pinecrest-Queensway Community Health Centre

Infant Hearing Screener, Canadasual (Central to East end of Ottawa)

Call for a Volunteer Board Member 
Canadian Mental Health Association – Ottawa Branch 
 
The Canadian Mental Health Association, Ottawa Branch (CMHA Ottawa) is a community-based 
non-profit organization committed to improving the lives of individuals living with severe and 
persistent mental illness and/or substance use disorders. Many of the people we serve are also 
experiencing chronic homelessness or are vulnerably housed. Through a range of evidence-
based, recovery-oriented services, we help individuals stabilize, find housing, access healthcare, 
and build the skills and supports they need to thrive. 
 
CMHA Ottawa is a leader in promoting mental health equity, developing sustainable support 
systems, and advocating for stronger community mental health services and policies. Our work 
is grounded in compassion, respect, and a belief in the potential of every person. 
 
We are currently seeking a new volunteer director to join our talented and accomplished Board 
of Directors for a three-year term (June 2025 – June 2028). This is a unique opportunity to 
contribute your skills and passion to a cause that truly changes lives. 
 
To strengthen our governance and reflect the diversity of the community we serve, we are 
especially interested in candidates with experience in accounting and/or finance, as well as 
individuals from diverse backgrounds and those with lived experience. 
 
 
Board of Director Responsibilities: 
 
Serving on the Board of Directors at CMHA Ottawa is a rewarding opportunity to make a 
meaningful impact on mental health in our community. As a Board member, you will help shape 
the strategic direction of the organization, ensure strong governance practices, and oversee the 
responsible use of resources to achieve our mission. 
 
Our Board operates under a results-based governance model, which means members focus 
on big-picture leadership rather than day-to-day operations. This model empowers the Board to: 
 

 • Set and uphold the organization’s strategic goals and priorities 
 • Establish and monitor governance policies 
 • Ensure accountability and transparency in the use of resources 
 • Support the leadership team in delivering on CMHA Ottawa’s mission 

 
This is a chance to contribute your skills and insights to a cause that matters – while collaborating 
with a passionate, dedicated team of community leaders. 
 


Individual Director Responsibilities: 
 

 • Be committed to understanding and adhering to the vision, purpose and core values of 
the Association. 

 • Be aware of, and committed to, the strategic directions and goals of the Association. 
 • Work positively, co-operatively and respectfully as a member of the team with other 

Directors and with the Association’s management and staff. 
 • Respect and abide by Board decisions. 
 • Serve on at least one standing committee, if required. 
 • Attending Board and committee meetings regularly. 
 • Complete the necessary background preparation in order to participate effectively in 

meetings of the Board and its committees. 
 • Keep informed about matters relating to the Association. 
 • Participate in an initial orientation as a new Director and on-going Board education. 
 • Participate in an annual evaluation of overall Board effectiveness, as well as an individual 

self-reflection. 
 • Abide by the conflict-of-interest standards. 
 • Act honestly and in good faith in exercising powers and discharging duties with a view to 

the best interests of the Association while exercising the care, diligence and skill that a 
reasonably prudent person would exercise in comparable circumstances; and 

 • Ensure that the business of the Association is kept confidential. 
 
 
Attributes: 
 

 • Ability to articulate ideas and opinions clearly. 
 • Capacity to work productively as a member of a deliberative group. 
 • Ability to collaborate with others. 
 • Ability to respect opinions of others. 
 • Ability to think strategically. 
 • Ability to meet time and effort requirements. 
 • Commitment to CMHA Ottawa’s vision and values. 

 
 
Skills &amp; Experiences Considered an Asset: 
 

 • Accounting designation or background. 
o The CPA (Chartered Professional Accountant) designation is highly valued. 
o Experience with financial statement preparation and audit processes. 

 • Not-for-profit organization financial management. 
o Understanding of how a not-for-profit organization funding and financing works. 

 • Financial oversight and risk management. 
o Ability to assess financial health and ensure fiscal responsibility. 


o Strong business acumen and risk management skills 
 • Audit committee or treasurer experience. 

o Prior experience as a treasurer or on a financial/audit committee for a not-for 
profit organization. 

 • Experience serving on the Board of a not-for-profit organization. 
 • Continuous Quality Improvement 
 • Mental Health and Addiction Services 
 • Consideration given to persons with lived experience or family members of persons with 

lived experience of mental illness. 
 
 
Time Commitment: 
 
The Board of Directors meets nine times per year, typically once a month from 5:00 PM to 8:00 
PM (Ottawa time). Meetings are held in person in Ottawa, with the option to attend virtually if 
necessary. The Board does not meet during the summer months or in December, allowing 
members time to recharge. 
 
In addition to attending Board meetings, members are expected to actively participate on at least 
one of our standing committees. These committees are essential to the organization’s 
governance and strategic direction: 
 

 • Finance Committee – High priority: We are actively seeking individuals with accounting 
or financial expertise. 

 • Strategic Planning Committee – Guides the long-term vision and direction of the 
organization. 

 • Accreditation Committee – Oversees standards and processes related to accreditation. 
 • EIDARR Committee – Focuses on Equity, Inclusion, Diversity, Accessibility, Reconciliation, 

and Representation. 
 • Executive Committee – Comprised of Board officers and key members, this committee 

handles urgent matters between Board meetings and supports overall governance. 
 
 
CMHA Ottawa’s commitment to equity, diversity, inclusion, accessibility and anti-racism 
 
The CMHA Ottawa is an equal opportunity organization. We’re committed to diversity and are 
building a broad foundation of expertise and skill sets at our board table. We welcome and 
encourage applications from all qualified candidates including, but not limited to, applicants of 
all genders, ethnocultural or racialized background, youth (19-30) and Adults, members of visible 
minorities and 2SLGBTQIA+ communities, persons with disabilities, including people with lived 
experience of mental health and addictions issues and their family members, and people from 
northern communities, and First Nations, Inuit and Métis populations. Accommodation at all 
stages of the selection process is available on request. 
 


 
How to Apply 
 
Please submit your resume to: 
 
Eric Lalonde 
Canadian Mental Health Association of Ottawa 
311 McArthur Ave, Suite 301 
Ottawa ON K1L 8M3 
 
Email: <a href="mailto:elalonde@cmhaottawa.ca" target="_blank">elalonde@cmhaottawa.ca</a> 
 
 
Closing date: August 15th, 2025 at 5:00pm 
 
We thank all applicants for their interest and advise that only those selected for an interview will 
be contacted. 
 


<a href="mailto:elalonde@cmhaottawa.ca" target="_blank">mailto:elalonde@cmhaottawa.ca</a>

Canadian Mental Health Organization (Ottawa Branch)

Board Member

Competition #2025-320-CC:&nbsp;Crisis Worker (2025-320-CC) Employment Type:&nbsp;Casual, Bargaining Unit (1 Vacancy) Work Hours:&nbsp;We are seeking someone available to cover 1-3 scheduled/last minute shifts per week; shifts being 9am-5pm, Monday - Friday. Work Setting:&nbsp;Onsite – Limited opportunities to work remotely Salary:&nbsp;$28.56/hour Application Deadline:&nbsp;June 25, 2025 by 11:59 pm Program Overview – Crisis Outreach Service for Seniors, Community Care This position works on behalf of WoodGreen in an inter-agency, multi-disciplinary Crisis Outreach Service for Seniors (COSS) serving seniors with physical, cognitive, mental health, and other concerns causing them to be in crisis. This service is offered through a partnership between WoodGreen, Haven Toronto, South Riverdale Community Health Centre, Reconnect Community Health Services, and LOFT Community Services with the goal of ensuring a continuum of care for seniors with cognitive, mental health, and substance use issues. Program Overview – Crisis Outreach Service for Seniors, Community Care This position works on behalf of WoodGreen in an inter-agency, multi-disciplinary Crisis Outreach Service for Seniors (COSS) serving seniors with physical, cognitive, mental health, and other concerns causing them to be in crisis. This service is offered through a partnership between WoodGreen, Haven Toronto, South Riverdale Community Health Centre, Reconnect Community Health Services, and LOFT Community Services with the goal of ensuring a continuum of care for seniors with cognitive, mental health, and substance use issues. What You Will Do<ul>	<li>Participate in crisis shifts; going out to visit clients in their homes or other community locations with a partner.</li>	<li>Assist with providing preliminary assessment of risk in crisis situations.</li>	<li>Assess client needs, develop and initiate service plans with short and long term objectives.</li>	<li>Provide service navigation and coordination, assessment, and supportive counseling,</li>	<li>Assist clients to access acute care and emergency services when appropriate, and help facilitate client discharges from local emergency departments.</li>	<li>When appropriate, connect caregivers or others in the seniors’ homes with appropriate resources in the community.</li>	<li>Carry out service documentation requirements in a timely (same day) and professional manner.</li>	<li>Work with other team members and the partner agencies to develop and implement strategies which reduce client/caregiver dependencies on acute care and emergency departments.</li>	<li>Gather statistical and narrative information required for the program and organization.</li>	<li>Work flexible hours based on the needs of the clients, their caregiver, and the service.</li>	<li>Support team members and students</li>	<li>Ensure that anti-oppression, anti-racist, trauma-informed, community development, and harm reduction principles are achieved in the program.</li>	<li>Participate in ongoing training and education when appropriate.</li>	<li>Perform other related duties as required.</li></ul>What You Bring to the Team<ul>	<li>BSW or a related undergraduate degree.</li>	<li>Registration in good standing with the Ontario College of Social Workers and Social Service Workers or College of Registered Psychotherapists of Ontario or an equivalent.</li>	<li>2+ years’ experience in crisis support, intervention, conflict mediation, and supporting seniors with mental health and substance use issues from a recovery and harm reduction approach.</li></ul>What You Set You Apart<ul>	<li>Ability in case management and supportive counselling with strong assessment skills.</li>	<li>Demonstrated interpersonal skills, excellent verbal and written communications skills.</li>	<li>Ability to carry out service documentation requirements in a timely and professional manner.</li>	<li>Demonstrated information and referral skills and the ability to link clients to supportive services.</li>	<li>Self-directed and independent, but also experienced in working effectively as a member of multi-disciplinary team.</li>	<li>Proven ability to minimize barriers through service delivery for low-income individuals with mental health and substance abuse issues.</li>	<li>Ability to work from a client-centered approach.</li>	<li>Knowledge of issues affecting older adults, geriatric populations, the health sector, community resources, and related services.</li>	<li>Demonstrated ability to follow policies, procedures, and adhere to legislation.</li>	<li>Understanding of clinical practices and care models.</li>	<li>Ability to exercise good judgment, flexibility, and contribute to the effective functioning of a multi-disciplinary interagency Crisis Service focused on older adults.</li>	<li>Applied computer skills (MS word, excel, and Internet).</li>	<li>Ability to use case management software is an asset (Pirouette).</li>	<li>Ability to communicate in another language is an asset.</li></ul>

9 Casual OR On Call Jobs