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Valued Connections Healthcare is looking to recruit talented, dedicated senior leadership volunteers&nbsp; Job Title: Senior Manager, Service Delivery / Director – Service Delivery&nbsp; Location: Greater Hamilton Toronto Area (Remote) Reports to: Vice President of Governance&nbsp; Office: Maureen Campisano, Service Delivery Branch Employment Type: 15 hours a week, volunteer.&nbsp; Position Summary The Senior Manager or Director of Service Delivery is a talented and skilled volunteer who supports the Vice President and CEO in the Creation, Development, and Management of our customer-facing programs. The Policy Advisor / Director provides strategic advice, program development, and operations management across key portfolios. The ideal candidate is a politically and clinically astute thinker with strong, complex social work/case management experience, exceptional communication and interpersonal skills, and a proven ability to thrive in a fast-paced, high-stakes environment. Key Responsibilities Program Development and Standardization&nbsp; Design and develop program standardization products, including policies, procedures, standards, and clinical guidelines in collaboration with the Vice President and the Chief Nursing Officer.&nbsp; Support the Development of the Branch Business Plan and Branch Budget as part of the development of the overall organizational budget.&nbsp; Stakeholder Engagement &amp; CoordinationEngage with client services, public servants, internal departments, and service providers to provide excellent customer service in collaboration with Stakeholder Relations and Community Relations, where appropriate.&nbsp; Build and maintain strong working relationships across the broader public sector and relevant stakeholder sectors.&nbsp; Program Operations&nbsp;<ul><li>Support, Lead, and Coordinate Program leaders who manage and deliver the day-to-day case management programs directly on the front line with our case managers.</li><li>Problem Solving, management, and general operational leadership.&nbsp; &nbsp;</li></ul>Qualifications Education &amp; Experience<ul><li>University degree in public policy, political science, health policy, case management, or a related field.</li><li>Social Services, Healthcare or Case Management program leadership experience is required. Ideally 3 + Years</li><li>Experience in a public healthcare or social services setting is highly preferred.&nbsp;</li></ul>Skills &amp; Competencies * Deep understanding of Ontario’s healthcare landscape and government processes.<ul><li>Excellent writing and analytical skills with the ability to synthesize complex information into actionable insights.</li><li>Comfortable in a newer program environment, where some days there is a need to build the plane while flying it. </li><li>Collaborative mindset with the ability to influence across levels and work in a highly dynamic team environment.</li></ul>To Apply Send your resume with subject line “Service Delivery Application” to <a href="mailto:venessa.sweet@VCHI.org" target="_blank">venessa.sweet@VCHI.org</a>&nbsp;

Valued Connections Healthcare

Senior manager, Case Management

The OrganizationShelter Movers is a national, volunteer-powered charitable organization providing moving and storage services at no cost to individuals and families fleeing abuse. Our Vancouver chapter has been operational since November 2018, and during this time, we have assisted over 1,000 survivors across the Lower Mainland. We collaborate with local businesses and community agencies to support people, primarily women and children, as they transition to a life free of violence.&nbsp;Volunteering at Shelter Movers means contributing to a mission that will make a meaningful impact on families experiencing abuse and supporting survivors as they transition to a life free of violence. It also means playing a role in ending gender-based violence. We are growing and looking to add caring, compassionate, and dependable people to our team.&nbsp;The RoleMovers and Drivers are the backbone of the organization, as they carry out the mission on the ground by moving clients’ belongings to safety. In a group of 2-7 movers/drivers, guided by a detailed itinerary, volunteers will load/unload the client’s belongings into a vehicle and transport the client to the predetermined location. Rental vehicles are provided for the move, and movers who have a valid driver’s license are welcome to register as drivers. &nbsp;This is a great opportunity for someone who wants to make a significant impact through volunteering their time in a hands-on capacity for small chunks of time. The duration of each move varies, with an average of about 4-4.5 hours long from the vehicle rental pick-up time. Each move will be characterized based on the risk level and accordingly be escorted by local police, security guards, or neither. Our moves will often entail driving within and sometimes outside of the city. Further information will be shared with volunteers on a per-move basis. With our flexible volunteering model, you can sign up to volunteer on moves according to your availability. Training hosted by professional movers to review proper lifting techniques is hosted every several months, in addition to truck driving lessons.&nbsp;Responsibilities and Accountabilities<ul>	<li>	Meet other movers at the arranged time and place	</li>	<li>	Work under the direction of a volunteer Lead Mover and Move Coordinator, and maintain communication with the Lead Mover and all other movers during move	</li>	<li>	Move client’s belongings in and out of vehicles, and transport client's personal belongings to a predetermined location&nbsp;	</li>	<li>	Uphold Shelter Movers’ protocols and procedures	</li></ul>&nbsp;Skills and Qualifications<ul>	<li>	Passion for Shelter Movers’ mission of supporting individuals and families experiencing violence and abuse	</li>	<li>	Able to lift moderately heavy boxes/furniture, min 15 lbs.	</li>	<li>	Work well as part of a team and takes direction well	</li>	<li>	Flexible and adaptable to a change in plans	</li>	<li>	Ability to respect the Client and other Volunteers’ confidentiality&nbsp;	</li>	<li>	Awareness of appropriate boundaries, compassion fatigue, and self-care an asset	</li>	<li>	Experience working with individuals from diverse backgrounds	</li>	<li>	No previous education is required	</li>	<li>	An interest in the Gender-Based Violence (GBV) sector is an asset	</li></ul>&nbsp;*As a mover, no driver's license is required. Movers who have a valid driver’s license are encouraged to also register as drivers as we always need additional volunteers who can drive on moves. If you are interested in being a driver, you will be asked to provide a scanned copy of your driver’s license. Shelter Movers primarily partners with vehicle rental and car-share companies to rent passenger vehicles, Canadargo vans and small trucks.&nbsp;Role Details<ul>	<li>	You’ll have the opportunity to make a positive impact helping individuals and families transition away from violence and abuse.	</li>	<li>	You’ll gain hands-on experience on the front lines of our organization, providing moving and storage services for our clients.	</li>	<li>	You’ll receive training in preparation for your role and have access to ongoing training opportunities.	</li>	<li>	You’ll work with a great team of passionate volunteers and supporters.	</li>	<li>	After 3 months of satisfactory service a confirmation of volunteering can be provided. After 6 months, we'd be happy to provide a personalized reference letter. 	 	&nbsp;	Note that the successful candidate will be subject to completion of a criminal background check.	&nbsp;	Equal Opportunity Statement	Shelter Movers is an equal volunteer opportunity charity. We welcome applicants from all backgrounds without regard to age, color, race, sex, religion or belief, national or ethnic origin, sexual orientation, gender identity or expression, marital status, family or parental status, genetic characteristics, physical or mental disability.&nbsp;	We provide employment accommodation in accordance with provincial legislation. To request reasonable accommodation, contact <a href="mailto:nationalvolunteerservices@sheltermovers.com" target="_blank">nationalvolunteerservices@sheltermovers.com</a> <a href="mailto:brenna@sheltermovers.com" target="_blank">&nbsp;</a>	</li></ul>

Shelter Movers Vancouver

Mover - Weekday afternoon shifts

Mover - Weekday morning shifts

The OrganizationShelter Movers is a national, volunteer-powered charitable organization providing moving and storage services at no cost to individuals and families fleeing abuse. Our Vancouver chapter has been operational since November 2018, and during this time, we have assisted over 1,000 survivors across the Lower Mainland. We collaborate with local businesses and community agencies to support people, primarily women and children, as they transition to a life free of violence.&nbsp;Volunteering at Shelter Movers means contributing to a mission that will make a meaningful impact on families experiencing abuse and supporting survivors as they transition to a life free of violence. It also means playing a role in ending gender-based violence. We are growing and looking to add caring, compassionate, and dependable people to our team.&nbsp;The RoleMovers and Drivers are the backbone of the organization, as they carry out the mission on the ground by moving clients’ belongings to safety. In a group of 2-7 movers/drivers, guided by a detailed itinerary, volunteers will load/unload the client’s belongings into a vehicle and transport the client to the predetermined location. Rental vehicles are provided for the move, and movers who have a valid driver’s license are welcome to register as drivers. &nbsp;This is a great opportunity for someone who wants to make a significant impact through volunteering their time in a hands-on capacity for small chunks of time. The duration of each move varies, with an average of about 4-4.5 hours long from the vehicle rental pick-up time. Each move will be characterized based on the risk level and accordingly be escorted by local police, security guards, or neither. Our moves will often entail driving within and sometimes outside of the city. Further information will be shared with volunteers on a per-move basis. With our flexible volunteering model, you can sign up to volunteer on moves according to your availability. Training hosted by professional movers to review proper lifting techniques is hosted every several months, in addition to truck driving lessons.&nbsp;Responsibilities and Accountabilities<ul>	<li>	Meet other movers at the arranged time and place	</li>	<li>	Work under the direction of a volunteer Lead Mover and Move Coordinator, and maintain communication with the Lead Mover and all other movers during move	</li>	<li>	Move client’s belongings in and out of vehicles, and transport client's personal belongings to a predetermined location&nbsp;	</li>	<li>	Uphold Shelter Movers’ protocols and procedures	</li></ul>&nbsp;Skills and Qualifications<ul>	<li>	Passion for Shelter Movers’ mission of supporting individuals and families experiencing violence and abuse	</li>	<li>	Able to lift moderately heavy boxes/furniture, min 15 lbs.	</li>	<li>	Work well as part of a team and takes direction well	</li>	<li>	Flexible and adaptable to a change in plans	</li>	<li>	Ability to respect the Client and other Volunteers’ confidentiality&nbsp;	</li>	<li>	Awareness of appropriate boundaries, compassion fatigue, and self-care an asset	</li>	<li>	Experience working with individuals from diverse backgrounds	</li>	<li>	No previous education is required	</li>	<li>	An interest in the Gender-Based Violence (GBV) sector is an asset	</li></ul>&nbsp;*As a mover, no driver's license is required. Movers who have a valid driver’s license are encouraged to also register as drivers as we always need additional volunteers who can drive on moves. If you are interested in being a driver, you will be asked to provide a scanned copy of your driver’s license. Shelter Movers primarily partners with vehicle rental and car-share companies to rent passenger vehicles, cargo vans and small trucks.&nbsp;Role Details<ul>	<li>	You’ll have the opportunity to make a positive impact helping individuals and families transition away from violence and abuse.	</li>	<li>	You’ll gain hands-on experience on the front lines of our organization, providing moving and storage services for our clients.	</li>	<li>	You’ll receive training in preparation for your role and have access to ongoing training opportunities.	</li>	<li>	You’ll work with a great team of passionate volunteers and supporters.	</li>	<li>	After 3 months of satisfactory service a confirmation of volunteering can be provided. After 6 months, we'd be happy to provide a personalized reference letter. 	 	&nbsp;	Note that the successful candidate will be subject to completion of a criminal background check.	&nbsp;	Equal Opportunity Statement	Shelter Movers is an equal volunteer opportunity charity. We welcome applicants from all backgrounds without regard to age, color, race, sex, religion or belief, national or ethnic origin, sexual orientation, gender identity or expression, marital status, family or parental status, genetic characteristics, physical or mental disability.&nbsp;	We provide employment accommodation in accordance with provincial legislation. To request reasonable accommodation, contact <a href="mailto:nationalvolunteerservices@sheltermovers.com" target="_blank">nationalvolunteerservices@sheltermovers.com</a> <a href="mailto:brenna@sheltermovers.com" target="_blank">&nbsp;</a>	</li></ul>

4 Case Management Unpaid Volunteer Position Jobs