field_remote_option

field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

Seeking board secretary for immediate election to board: Apply by&nbsp;January 31st, 2026SummaryWe are seeking a secretary for our board directors who is passionate about contributing their skills and experience to making a difference in Vancouver’s Downtown Eastside (DTES). As secretary, you will play a key role in co-ordinating meetings, communications, and information management for the board&nbsp;About the Neighbourhood HouseThe Downtown Eastside Neighbourhood House (DTESNH) is a secular, grassroots organization that provides a welcoming environment for residents to participate in community-driven programs. Our mission is to create opportunities for meaningful engagement in an equitable atmosphere of sharing and learning. Each year, we welcome nearly 9,000 residents, addressing critical issues like food insecurity and offering leadership, social, and recreational opportunities within a vibrant community.About the BoardOur board is a group of caring and committed community members and leaders who work collaboratively as directors to provide leadership and good governance in advancing the DTESNH mission, and who participate as volunteers in diverse initiatives.&nbsp;&nbsp;About the Secretary PositionThe Secretary serves as the Board’s records officer and process owner for meetings, communications, governance documentation, and statutory filings—ensuring decisions are captured accurately, members are properly notified, and the Society’s records remain complete, confidential, and compliant. The role is primarily one of information management, ensuring that key documents are created, maintained, organized and accessible.Key responsibilities include:<ul><li>Board meeting management, including meeting organization (in-person or virtual), agenda preparation and minutes.</li><li>Organization of Annual General Meetings of the DTES Neighbourhood House Society.</li><li>Maintenance of Society records in online database, include meeting records, membership register, legal documents, directors register, and other board records.</li><li>Ensuring compliance with external regulations and with board policies and procedures.</li><li>Statutory filings, including B.C Societies Registrar.</li><li>Communications coordination with directors including meeting notification, electronic voting.</li></ul> &nbsp;About Core Director Responsibilities and Expectations<ul><li>Understand and be willing to carry out the duties and responsibilities of a director as outlined in the regulations governing our operation as a registered Canadian charity and a B.C. registered society.</li><li>Attend monthly board meetings as a fully informed director prepared to engage in discussion and decision-making.</li><li>Commit to a 2-year term as director, and to at least 3-5 hours per month to core board duties, which may include volunteer support of various initiatives.</li></ul>About Who We’re Looking For – individuals who bring:<ul><li>An understanding of the DTES community, alignment with the values of the DTESNH, and a passion for community service.</li><li>Proficiency with basic information technology, including virtual meeting platforms, and document management tools.</li><li>Knowledge of non-profit sector environment, including funding management and regulatory compliance.</li><li>Strong organizational, time management, interpersonal, communication and collaboration skills.</li><li>We welcome and value a wide range of backgrounds, experience and skills among our directors, recognizing that the skill set for the secretary role is common to many professional and entrepreneurial careers, as well as community volunteer roles.</li></ul>How to Apply<ul><li>Send your resume with a cover letter describing your interest in joining the board to Benita Ho, Board Chair, at&nbsp;<a href="mailto:natureandnatural1968@gmail.com" target="_blank">natureandnatural1968@gmail.com</a>.</li><li>Applicants agree to meeting with the DTESNH board recruitment team to assess mutual fit.</li></ul>DTESNH Location and HeritageOur activities take place within the Unceded Territory of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, honoring the land and its original caretakersLearn More about the DTESNH:Discover more about our mission and how you can contribute at&nbsp;<a href="http://dtesnhouse.ca/" target="_blank">dtesnhouse.ca</a>.&nbsp;Join us in our journey to empower and uplift the Downtown Eastside community by contributing your leadership and expertise. Together, we can make a lasting impact!

Downtown Eastside Neighbourhood House

Secretary – DTES Neighbourhood House Board

Sloane’s House is where families of children, aged up to twenty one (21) years, with complex health needs will come to join our family of caring professionals; a supportive community of parents and caregivers. Located in Whitby, it will be available for those living across Durham Region and in the surrounding underserved communities. A rejuvenating place for respite stays offering engaging programing for the child or young person, while parents and other caregivers take a much-needed break. And for those children and youth who are on their end-of-life journey, a place where specialized care will be provided in an environment where quality of life will be the focus for however many days remain. With an estimated 1,900 children with medically complex needs in Durham Region and surrounding communities, 800 in Durham alone, requiring paediatric medical respite and hospice care, the need for this Children's Hospice Is clear. Learn more about us: Sloane's House Strategic Plan 2021-2026 Interested in getting involved? Come join a Board dedicated to realizing the vision of a Children's Hospice in Durham Region. Currently, we are looking to fill three board positions with individuals who have experience in the following areas:• Events &amp; Fundraising – Experience developing, planning &amp; executing community events, vendor sourcing and event budget management. Event management certificate an asset.• Finance &amp; Audit – A strong business acumen for budget creation, management and oversight, non-profit standards for tax and audit.• Health Care – A background in a relevant area of the health care sector, particularly with insight into policy and operations relevant to respite and/or hospice.Time Commitment:• The board meets as a whole 6-8 times per year (except during the summer).• Each director available to serve on at least one Board committee that meets monthly (except the summer), and should actively participate in annual fundraising and other special events.• Directors are expected to serve, at least, one 2-year term. They can be reappointed for up to two more terms.To Apply: If you, or someone you know, is interested, please forward your Cover Letter and Resume outlining your skills and experience to: <a href="mailto:info@sloaneshouse.com" target="_blank">info@sloaneshouse.com</a> Please note that we are looking for 2 to 3 Board of Directors to join us as we continue building forward.&nbsp;<a href="https://www.sloaneshouse.org/wp-content/uploads/2022/07/Sloanes_House_Strategic_Plan.pdf" target="_blank">https://www.sloaneshouse.org/wp-content/uploads/2022/07/Sloanes_House_Strategic_Plan.pdf</a> <a href="mailto:info@sloaneshouse.com" target="_blank">mailto:info@sloaneshouse.com</a>

Sloane's House Children's Hospice

Sloane's House Inc

Director 

The 2026 Victoria MS Walk takes place Sunday, May 31st. &nbsp;MS Walk is a one-day event happening in over 50 in-person locations in Canada where people impacted by multiple sclerosis come together. Whether you live with MS or know someone who does, MS Walk is a place to forge meaningful connections and build lifelong relationships that bring us closer toward a world free of MS. &nbsp;&nbsp; As part of the MS Walk Committee, you will plan and execute an inclusive, engaging event to connect and empower the MS community in your region. &nbsp;MS impacts all Canadians, which is why we urge people to move forward together at MS Walk and help build awareness for the disease, raising much needed funds to allow us to continue to support people affected by MS. &nbsp;This is a great opportunity to make an impact in your community using your talent and time.&nbsp; The Volunteer Coordinator will work closely with the team at MS Canada to ensure we have support from a fantastic group of Day of Event Volunteers. You will have the opportunity to connect with your local community to recruit enough volunteers to fill various volunteer roles and instruct them on event day.  &nbsp; Responsibilities  &nbsp; Identify the volunteer positions needed, as well as the required number of volunteers required to successfully execute the local Walk plan  &nbsp; Recruit Event Day Volunteers with the support of the MS Canada Volunteer Experience team to ensure there are enough volunteers to support the event  &nbsp; Assign volunteers to various volunteer roles based on their interests and strengths  &nbsp; Clearly communicate to each volunteer their role, responsibilities, start/end times before the event weekend &nbsp; Ensure that all volunteers check in, then report to their lead for instruction and support &nbsp; Be agile on event day, track volunteer’s activities during the event and reposition volunteers as needed to provide the best coverage  &nbsp; Recognize volunteers for their contributions on the day and post-event  &nbsp; Champion the Walk in your community by promoting the event and helping to recruit participants and day-of-event volunteers &nbsp;&nbsp; Thinking about joining our MS Walk committee? &nbsp;Here’s what we are looking for: &nbsp; &nbsp;&nbsp; Do you have a positive attitude and enjoy bringing positive energy to events? &nbsp; Do you possess strong leadership, communication and organizational skills?&nbsp; Are you passionate about supporting the MS community? &nbsp;&nbsp; Do you have time in your schedule to join a virtual meeting once a month leading up to event day? &nbsp; Can you attend the event in person on Sunday, May 31 for the whole event?&nbsp; If you answered ‘yes’ to the above, we’d love to hear from you! &nbsp; &nbsp; Why Volunteer?&nbsp; “As a volunteer with MS Canada I’ve deepened my appreciation for advocacy, teamwork, and community involvement. These values have been integral throughout my academic journey and continue to significantly shape my professional development as a medical student.” &nbsp;-Amy&nbsp; By joining MS Walk you become part of something bigger. To sign up today and support people living with MS, please contact: Elena Doricic-Luton at <a href="mailto:mariacecilia.saba@mscanada.ca" target="_blank">elena.doricic-luton@mscanada.ca</a>.

MS Canada

MS Walk Committee - Volunteer Coordinator

Are you interested in volunteering with a local non-profit organization? Then apply for a position on our Board of Directors today!&nbsp;🏠&nbsp;Centretown Citizens Ottawa Corporation is a non-profit housing provider with the mission to create, maintain and promote affordable housing for low- and moderate-income folks. We're currently recruiting for 7 vacant positions on our Board of Directors. At CCOC, we encourage folks from all different types of backgrounds and skillsets to apply to our Board. We're looking for individuals with an interest in helping foster community and who'd like to learn more about the non-profit housing sector. If this interests you and you'd like to learn more, please reach out to our Executive Assistant Emma Fox by email at <a href="mailto:emma.fox@ccochousing.org" target="_blank">emma.fox@ccochousing.org</a> or by phone 613-234-4065 ext. 238.&nbsp;

Centretown Citizens Ottawa Corporation (CCOC)

CCOC Board Director Positions

The 2026 Victoria MS Walk takes place Sunday, May 31st. &nbsp;MS Walk is a one-day event happening in over 50 in-person locations in Canada where people impacted by multiple sclerosis come together. Whether you live with MS or know someone who does, MS Walk is a place to forge meaningful connections and build lifelong relationships that bring us closer toward a world free of MS. &nbsp;&nbsp; As part of the MS Walk Committee, you will plan and execute an inclusive, engaging event to connect and empower the MS community in your region. &nbsp;MS impacts all Canadians, which is why we urge people to move forward together at MS Walk and help build awareness for the disease, raising much needed funds to allow us to continue to support people affected by MS. &nbsp;This is a great opportunity to make an impact in your community using your talent and time.&nbsp; The Route Coordinator plays a key role in ensuring our participants have an enjoyable, accessible, and safe route to experience during the event. As the local route expert, your advance planning and event day execution will ensure a fabulous event experience for all Walk participants. &nbsp; Responsibilities  &nbsp; Plan the route, required route signage and set-up locations, checkpoint location(s), and route marshal/cheerleader requirements as applicable &nbsp; Assist in the development of a route map &nbsp; Work with MS Walk Coordinator to get appropriate municipal permits &nbsp; Determine route safety requirements (i.e. possible road closures, traffic control requirements, route marshal/cheerleader placement, route emergency response plan, etc.) based on municipal event requirements, participant numbers, and direction from local law enforcement as needed &nbsp; Provide route marshal and checkpoint volunteer briefings and support on the event day  &nbsp; Ensure the route signage and checkpoints are set up on event day and all volunteers are in place at the start of the event &nbsp; Champion the Walk in your community by promoting the event and helping to recruit participants and day-of-event volunteers &nbsp;&nbsp; Thinking about joining our MS Walk committee? &nbsp;Here’s what we are looking for: &nbsp; &nbsp;&nbsp; Do you have a positive attitude and enjoy bringing positive energy to events? &nbsp; Do you possess strong leadership, communication and organizational skills?&nbsp; Are you passionate about supporting the MS community? &nbsp;&nbsp; Do you have time in your schedule to join a virtual meeting once a month leading up to event day? &nbsp; Can you attend the event in person on Sunday, May 31 for the whole event?&nbsp; If you answered ‘yes’ to the above, we’d love to hear from you! &nbsp; &nbsp; Why Volunteer?&nbsp; “As a volunteer with MS Canada I’ve deepened my appreciation for advocacy, teamwork, and community involvement. These values have been integral throughout my academic journey and continue to significantly shape my professional development as a medical student.” &nbsp;-Amy&nbsp; By joining MS Walk you become part of something bigger. To sign up today and support people living with MS, please contact: Elena Doricic-Luton at elena.doricic-luton<a href="mailto:mariacecilia.saba@mscanada.ca" target="_blank">@mscanada.ca</a>.&nbsp;

MS Walk Committee - Route Coordinator

The 2026 Victoria MS Walk takes place Sunday, May 31st. &nbsp;MS Walk is a one-day event happening in over 50 in-person locations in Canada where people impacted by multiple sclerosis come together. Whether you live with MS or know someone who does, MS Walk is a place to forge meaningful connections and build lifelong relationships that bring us closer toward a world free of MS. &nbsp;&nbsp; As part of the MS Walk Committee, you will plan and execute an inclusive, engaging event to connect and empower the MS community in your region. &nbsp;MS impacts all Canadians, which is why we urge people to move forward together at MS Walk and help build awareness for the disease, raising much needed funds to allow us to continue to support people affected by MS. &nbsp;This is a great opportunity to make an impact in your community using your talent and time.&nbsp; The Promotions Coordinator will help get the word out about your local MS Walk through a variety of local marketing and promotions mediums.&nbsp; You will have the opportunity to connect with media sponsors, engage in social media posting, write articles, put up posters, and be creative in how we engage your community in Walk.&nbsp;Responsibilities:&nbsp;Identify all local marketing opportunities that are popular within your community (i.e. community boards, Facebook groups, high traffic businesses/locations, media outlets, etc.)&nbsp;Work with MS Walk coordinator to put together a promotions plan that will aim to drive participant registration and awareness of the event.&nbsp; Support marketing collateral will be provided by MS Canada such as a PSA, media release, poster, radio script, etc.&nbsp;Distribute event posters throughout your community&nbsp;Post on social media using established #MSWalk hashtag&nbsp;Be a point of contact for media on event day as needed&nbsp;Champion the Walk in your community by promoting the event and recruiting participants and day-of-event volunteers&nbsp;&nbsp; Thinking about joining our MS Walk committee? &nbsp;Here’s what we are looking for: &nbsp; &nbsp;&nbsp; Do you have a positive attitude and enjoy bringing positive energy to events? &nbsp; Do you possess strong leadership, communication and organizational skills?&nbsp; Are you passionate about supporting the MS community? &nbsp;&nbsp; Do you have time in your schedule to join a virtual meeting once a month leading up to event day? &nbsp; Can you attend the event in person on Sunday, May 31 for the whole event?&nbsp; If you answered ‘yes’ to the above, we’d love to hear from you! &nbsp; &nbsp; Why Volunteer?&nbsp; “As a volunteer with MS Canada I’ve deepened my appreciation for advocacy, teamwork, and community involvement. These values have been integral throughout my academic journey and continue to significantly shape my professional development as a medical student.” &nbsp;-Amy&nbsp; By joining MS Walk you become part of something bigger. To sign up today and support people living with MS, please contact: Elena Doricic-Luton at elena.doricic-luton<a href="mailto:mariacecilia.saba@mscanada.ca" target="_blank">@mscanada.ca</a>.

MS Walk Committee - Promotions Coordinator

Job Posting: Executive Director&nbsp;411 Seniors Centre Society – Vancouver, BC&nbsp;Reports to: Board of Directors&nbsp;Type: Full-Time Location: Vancouver, BC&nbsp;About 411 Seniors Centre Society&nbsp;411 Seniors Centre Society is a dynamic, community-based non-profit organization dedicated to enhancing the independence, well-being, and quality of life of older adults across Vancouver. Through programs in community programs, navigation &amp;amp; peer support, digital literacy, social meals, advocacy, senior’s wellness, and volunteer engagement, 411 Seniors plays a vital role in supporting an inclusive, empowered, and connected community of seniors.&nbsp;We are seeking a forward-thinking and collaborative Executive Director to lead our organization into its next stage of growth and impact.&nbsp;Position Summary&nbsp;The Executive Director (ED) provides strategic leadership, operational direction, and organizational oversight for 411 Seniors Centre Society. Working closely with the Board of Directors, staff team, volunteers, and community partners, the ED ensures the effective delivery of programs, sound financial management, and continued alignment with the Centre’s mission, vision, and values.&nbsp; This leadership role is ideal for a mission-driven individual committed to supporting seniors in the community.&nbsp;Salary Range $85,000-$95,000 / Position includes benefits package and 3-4 weeks paid holidays.&nbsp; Position in on site in mid-town Vancouver&nbsp;Key Responsibilities&nbsp;1. Leadership &amp; Strategic Direction&nbsp;Develop and implement strategic priorities that advance the organization’s mission.&nbsp;Foster an inclusive, respectful, and accountable organizational culture.&nbsp;Advise and collaborate with the Board on governance, policy, and strategic planning; ensure AGMs, EGMs, and Board meetings adhere to bylaws and legal requirements.&nbsp;Serve as the public representative of 411 Seniors, engaging with partners, media, community groups, and stakeholders.&nbsp;Provide leadership, coaching, and development support to staff; assist staff in identifying funding, partnership, and program opportunities.&nbsp;2. Operational Management&nbsp;Oversee daily operations, ensuring high-quality program and service delivery.&nbsp;Supervise, mentor, and support a diverse team of staff and volunteers; build organizational capacity through training and coaching.&nbsp;Develop, implement, and update policies, procedures, and manuals to ensure compliance with legislation, funder requirements, and best practices.&nbsp;Work with the Personnel Committee on HR functions including recruitment, onboarding, performance management, and staff development.&nbsp;3. Financial Oversight&nbsp;Collaborate with the Finance Committee, Accountant, and Treasurer to oversee financial health, budgeting, and forecasting.&nbsp;Lead efforts to diversify funding sources, including government grants, fundraising campaigns, private donations, and community partnerships.&nbsp;Oversee financial reporting, audits, tax filings, and grant compliance.&nbsp;Build and maintain strong relationships with funders and donors to secure sustainable financial support.&nbsp;4. Community Engagement &amp; Advocacy&nbsp;Advocate for seniors’ rights and well-being at municipal, provincial, and national levels.&nbsp;Build strong relationships with community organizations, government agencies, and sector partners.&nbsp;Qualifications&nbsp;1. General&nbsp;5+ years of experience in nonprofit management, or related field (or equivalent experience in&nbsp; government).&nbsp;Proven financial management expertise, including budgeting, forecasting, cash-flow oversight, and working with auditors and finance committees.&nbsp;Demonstrated success securing and managing diverse funding sources (grants, donations, partnerships).&nbsp;Experience supervising staff, coaching teams, and managing HR processes.&nbsp;2. Financial &amp; Operational Skills&nbsp;Strong ability to develop and monitor annual budgets and interpret financial statements.&nbsp;Understanding of nonprofit accounting, CRA compliance, and funder reporting requirements.&nbsp;Experience managing organizational risk, contracts, and internal policies.&nbsp;3. Leadership &amp; Governance&nbsp;Ability to work effectively with a Board of Directors and support governance processes.&nbsp;Collaborative leadership style that promotes accountability, inclusion, and staff development.&nbsp;Proven communication skills including relationship-building and social skills.&nbsp;Excellent written and verbal communication skills.&nbsp;Ability to build strong relationships with funders, partners, donors, volunteers, and community Stakeholders.&nbsp;Comfort representing the organization publicly and advocating on seniors’ issues.&nbsp;4. Assets&nbsp;Knowledge of seniors’ services, community resources, and sector issues.&nbsp;Familiarity with QuickBooks, CRM tools, and nonprofit administrative systems.&nbsp;Knowledge of the Community Based Seniors Services sector&nbsp;How to Apply&nbsp;Interested applicants are invited to submit a resume and cover letter outlining their interest and relevant experience.&nbsp;Application Deadline: January 16, 2026&nbsp;Submit Resume and Cover Letter to: <a href="mailto:hr@411seniors.org" target="_blank">hr@411seniors.org</a>&nbsp;

411 Seniors Centre Society

Executive Director

About Us: The Breast Cancer Support Fund (BCSF) is a national nonprofit organization dedicated to providing financial assistance to individuals undergoing breast cancer treatment. With 76% of our beneficiaries living on less than $25,000 per year, our mission is to help women in financial need focus on healing rather than the financial burden of their diagnosis.We are currently seeking a Volunteer PR Professional to help amplify our mission through media outreach, storytelling, and awareness campaigns. This role is ideal for someone who wants to use their communication skills to make a tangible difference in the lives of women facing breast cancer.Key Responsibilities:<ul><li>Develop and execute PR strategies to increase visibility and support for BCSF initiatives. &nbsp;</li><li>Draft and distribute press releases, media advisories, and pitch letters to relevant media outlets. &nbsp;</li><li>Cultivate relationships with journalists, influencers, and media partners. &nbsp;</li><li>Support awareness and fundraising campaigns through strategic media engagement. &nbsp;</li><li>Identify PR opportunities, media trends, and partnerships to enhance brand awareness. &nbsp;</li><li>Assist in crafting compelling stories that highlight beneficiaries, events, and organizational impact. &nbsp;</li><li>Provide media monitoring, reporting, and evaluation of coverage. &nbsp;</li></ul>Skills &amp; Qualifications:<ul><li>Proven experience in public relations, communications, or media relations (agency or nonprofit experience an asset). &nbsp;</li><li>Strong writing and storytelling skills with an understanding of media dynamics. &nbsp;</li><li>Established media contacts (particularly in health, lifestyle, or nonprofit sectors) preferred. &nbsp;</li><li>Ability to develop creative, results-driven PR strategies. &nbsp;</li><li>Excellent communication, organizational, and relationship-building skills. &nbsp;</li><li>Passion for supporting individuals affected by breast cancer and contributing to a meaningful cause. &nbsp;</li></ul>Why Volunteer with Us:<ul><li>Use your expertise to raise awareness and drive real-world impact for a cause that matters. &nbsp;</li><li>Collaborate with a passionate and purpose-driven team. &nbsp;</li><li>Gain valuable experience in nonprofit communications and media relations. &nbsp;</li><li>Flexible, remote-friendly volunteer role.&nbsp;</li></ul>To Apply: &nbsp;Please send your resume and a brief statement of interest to <a href="mailto:donna@breastcancersupportfund.ca" target="_blank">donna@breastcancersupportfund.ca</a>

Breast Cancer Support Fund

Volunteer Public Relations Professional

<h2>About CCC</h2>Credit Counselling Canada (CCC), the national association representing non-profit credit counselling agencies across Canada, is seeking passionate and skilled leaders to join our Board of Directors.As the unified voice for the not-for-profit credit counselling sector, CCC works collaboratively with members, creditors, government partners, CBA and community organizations to strengthen financial literacy, support Canadians facing financial challenges, and uphold the highest standards of service delivery nationwide.Core Values:<ul><li>Equity – All members are important.</li><li>Collaboration – Dialogue and best practice sharing among agencies.</li><li>Standards – Highest standards of service.</li><li>Accountability – Ethical, transparent, and responsible resource management.</li></ul><h2>Role Overview</h2>Board Directors provide strategic leadership and governance to CCC, ensuring strong oversight, accountability, and alignment with our mission and values. Directors act in the best interests of CCC as a whole, not as representatives of individual agencies or regions.

Credit Counselling Canada

Board Director Position – Credit Counselling Canada

Job postingSenior Manager, Service Innovation and Inclusion&nbsp;FRONTLINE PROGRAM DEPARTMENTWho we areFounded in 1986, Prosper Canada is a national charity dedicated to expanding economic opportunity for Canadians living in poverty through program and policy innovation.&nbsp;As Canada’s leading champion of financial empowerment, we work with government, business, and community partners to develop and promote policies, programs and resources that transform lives and foster the prosperity of all Canadians.&nbsp;Prosper Canada does not deliver services directly to people living on low incomes. Instead, we work with public, private and community sector partners to ensure quality financial empowerment (FE) supports (including effective policy and regulation) are available to all people living on a low income across Canada.At Prosper Canada, we value being collaborative, human-centred, and forward-thinking. We recognize, accept, and celebrate our differences. We see power in diversity, equity, and inclusion, and believe we can help everyone thrive by being our boldest true selves. Diversity is at the core of what we do and who we support to build financial health. Our financial empowerment efforts focus on equity-seeking groups including those living on low incomes, Indigenous Peoples, members of racialized communities, and people living with disabilities.We strive to create a culture where all feel valued, respected, and a true sense of belonging. We seek diverse perspectives that represent the lived experience, needs and challenges of equity-seeking groups. Join us in supporting and empowering everyone in Canada to prosper.&nbsp;THE OPPORTUNITY&nbsp;Prosper Canada supports a national system of free, high-quality, community-delivered, financial help services for people with low/moderate incomes across Canada. Over the next 4 years, in collaboration with our community partners, we will help 1 million people to build their financial wellbeing and connect them to $2 billion in additional income. At the same time, we are also looking at ways we can deepen our impact through innovating and improving financial help service models and approaches, including tailoring for diverse communities. &nbsp;The Senior Manager,&nbsp;Service Innovation and Inclusion (SI&amp;I)&nbsp;is&nbsp;a highly entrepreneurial innovation leader and equity champion who will provide strategic and operational leadership to drive focused, rigorous, equity-driven, innovation projects and initiatives to advance our strategic goals. In this capacity, they will:<ul><li>Prioritize and oversee development and piloting of innovative financial empowerment service models, tools, and resources, which drive greater service reach, impact, and inclusion.</li><li>Drive development and organizational adoption of a consistent and effective approach to engaging and working with priority underserved populations to better meet their financial empowerment needs. </li><li>Build&nbsp;a roadmap and supporting partnerships, in collaboration with the Senior Manager, Community Services and Impact, to move our national financial empowerment service system toward greater service consistency, quality, and accessibility over the next 5+ years.</li></ul>The ideal candidate relishes the opportunity to work collaboratively with internal teams, community partners, and equity-seeking populations to advance innovations that grow the consistency, quality, and inclusion of financial empowerment services across Canada, to drive mission impact on a national scale.You possess demonstrated skills, experience, and rigour in moving innovative approaches from idea to proof-of-concept to successful pilot and helping to create pathways to take successful innovations to scale. You understand evidence and its critical role in driving service innovation and improvement and are experienced at commissioning the types of research and evaluation you need and mobilizing resulting insights to drive progress, with the collaboration and support of other internal teams. You also have a track record of driving equity and inclusion and experience co-developing and testing innovations with members of underserved and vulnerable groups and their organizations. Finally, you are a results-driven but empathetic leader who sets clear goals for your team members and invests the necessary time and effort to help them learn, develop and succeed.Reports to: Director, Frontline ProgramsDirect reports: 3 Managers, Service Innovation &amp; Inclusion&nbsp;Indirect reports: 3 Senior Officers, Service Innovation &amp; InclusionSummary of key Responsibilities&nbsp;1. Prioritize and drive financial empowerment innovation&nbsp;(30%)Oversee prioritization, development and testing of financial empowerment innovations to drive greater financial empowerment service reach, impact and inclusion.<ul><li>Prioritize financial empowerment service model, tool and resource innovations for development and testing in alignment with our organizational strategy, capabilities, and available resources</li><li>Establish and apply structured innovation frameworks, tools, and processes to guide our innovation work from ideation through proof-of-concept testing and larger-scale piloting, ensuring consistency, quality, and alignment across all SI&amp;I projects. </li><li>Use human-centered design approaches to embed equity, accessibility, and lived experience in all stages of innovation to improve the relevance, effectiveness, and impact of FE services.</li><li>Strengthen Prosper Canada’s organizational capacity by helping to integrate inclusive human-centered design into core team practices and capabilities.</li><li>Work with other relevant Prosper Canada teams to mobilize resulting evidence and insights to support effective practices, adoption/scaling of successful innovations, and/or relevant system change, marketing and communications, and fundraising efforts.</li></ul>2. Lead SI&amp;I operational planning, delivery and performance measurement&nbsp;(25%)Develop multi-year and annual SI&amp;I operating plans and budgets that advance our organizational strategy and fulfill our funded obligations and regularly monitor and report on progress on those plans. This includes:&nbsp;<ul><li>Delivering a 3-year SI&amp;I operating plan aligned with Prosper Canada’s strategy and funded commitments </li><li>Ensuring new or renewed business development opportunities align with SI&amp;I multi-year plans, goals and priorities. </li><li>Ensure all innovation and inclusion initiatives are effectively monitored, evaluated and reported on with a view to effectiveness, impact, scalability, and resulting insights to be shared with relevant internal teams, community service partners, funders, and other external stakeholders.</li><li>Lead multi-year and annual planning for the SI&amp;I Group, including budgeting and capacity planning, aligning resources with organizational goals and funder commitments.</li><li>Ensure SI&amp;I projects and initiatives are delivered on time, on budget, and in alignment with strategic and funder expectations. </li><li>Ensure financial accountability and resource optimization through proactive financial monitoring, timely reporting, and reliable forecasting for all SI&amp;I initiatives.</li></ul>3. Ensure a&nbsp;systematic organizational approach to meeting the needs of priority populations&nbsp;(15%)Develop and facilitate implementation of, a systematic organizational approach to identifying and addressing the needs of priority populations in the context of our overall organizational strategy.&nbsp; This approach should include:&nbsp;<ul><li>Planned outreach and engagement to build and deepen relationships with key organizations led by and serving target populations. </li><li>Research and dialogue to understand the financial challenges, barriers, and priorities of target populations and effective ways to address these, systematically sharing resulting insights with relevant internal and external stakeholders.</li><li>Research and dialogue to generate guidance on effective practices for ensuring financial empowerment services are accessible, relevant and inclusive of target populations, and sharing insights with our Community Services and Impact Group and Community of Practice.</li><li>Identifying and prioritizing opportunities to develop and test tailored service models, tools and resources for target populations.</li><li>Co-developing and testing tailored service models, tools and resources for target populations.</li><li>Building insights and evidence on what works and collaborating with other teams to mobilize this knowledge to inform frontline adoption of proven innovations and related upstream program, policy and regulatory change.</li></ul>4. Team leadership and people management&nbsp;(20%)<ul><li>Lead and coach the SI&amp;I team to achieve team and individual goals and objectives and deliver on commitments, ensuring alignment with organizational priorities.</li><li>Foster a culture of inclusion, collaboration and innovation, while ensuring role clarity and accountability. </li><li>Ensure the team delivers high-impact innovation and inclusion projects while maintaining wellbeing, sustainable workloads, and strong internal and cross-team collaboration.</li><li>Grow team capacity through mentorship, skill development, and succession planning to support long-term organizational strength.</li><li>Support cross-team alignment by serving as a key connector between the SI&amp;I team and other program and functional teams.&nbsp;</li></ul>5. Build and advance roadmap to enhance service system consistency, quality and inclusion&nbsp;(10%)Lead the development and implementation of a road map and supporting partnerships and approaches (e.g., training, service standards, and accreditation), in collaboration with the Senior Manager, Community Services and Impact, to move our national financial empowerment service system toward greater service consistency, quality and inclusion.&nbsp; This should include:<ul><li>Building consensus internally and with community delivery partners on clear objectives for the evolution of our service system and what success will look like.</li><li>Strategic inquiry and research to see how other national/provincial community service systems have tackled this challenge and what works.</li><li>Developing an initial 5-year roadmap for how we will make progress toward our goal with clear activities, milestones, objectives and timelines, in collaboration with other key internal teams (Community Services and Impact, System Change, Research &amp; Evaluation, Marketing and Communications).</li><li>Lead implementation of the roadmap, in collaboration with relevant internal teams and external partners, and regularly monitor and report on progress.</li></ul>WHAT SUCCESS IN THIS ROLE LOOKS LIKE OVER the next 3 years<ul><li>A clear, multi-year, operating plan for the Service Innovation and Inclusion (SI&amp;I) Group is established, aligned with Prosper Canada’s strategic priorities.</li><li>SI&amp;I projects consistently follow structured innovation methodologies and processes and generate measurable outcomes and/or developmental insights to inform future development, adoption and/or scaling efforts. </li><li>Innovation and inclusion projects are delivered on time and within budget, with clear processes in place to support staff wellbeing, team and project partner satisfaction, and measurable impact.</li><li>SI&amp;I team leads have clear mechanisms for assessing proposed innovation projects and making recommendations to senior leadership that incorporate considerations including potential impact, resource requirements, organizational capabilities, and alignment with organizational strategy.</li><li>Inclusive and human-centered design principles are embedded across all SI&amp;I initiatives, resulting in service models and tools that improve access and outcomes for diverse and underserved communities.</li><li>Strong collaboration with other internal teams and aligned approaches to working with external partners to support innovation delivery.</li><li>The SI&amp;I team is high-performing, well-supported, and empowered, with clear roles, strong accountability, and ongoing professional development.</li><li>Innovation insights are effectively shared with other teams and translated into funding opportunities, policy and advocacy contributions, and knowledge mobilization that enhance Prosper Canada’s national&nbsp;leadership in inclusive financial empowerment innovation and human-centered design.&nbsp;</li></ul>Experience and competenciesCandidates must clearly demonstrate how they meet the essential criteria set out in the table below to be considered for an interview.&nbsp; Candidates should highlight desirable criteria they possess to gain a competitive edge over other candidates at shortlisting or interview stage.Essential criteriaMinimum (non-negotiable) qualifications, skills, experience, and/or knowledge needed to perform the job effectively&nbsp;Desirable criteria&nbsp;Preferred nice-to-have attributes, like additional certifications or advanced skills, that give a candidate a competitive edge, but are not critical to performing core job dutiesExperience<ul><li>7–10 years in innovation and/or social impact leadership role(s)</li><li>Planning and overseeing complex, multi-year, multi-stakeholder project portfolios</li><li>Managing medium-sized teams, successfully fostering collaboration, inclusion and accountability</li><li>Implementing human-centered design and service innovation methodologies across the full innovation lifecycle</li><li>Leading initiatives with project team members drawn from your teams and others across the organization. </li><li>Delivering financial empowerment services or overseeing teams that do &nbsp;</li><li>Lived or professional experience working with equity-deserving populations &nbsp;</li><li>Designing or adapting products/services with an accessibility lens </li><li>Leading technology-focused or technology-enabled innovation projects</li><li>Working and influencing across sectors: funders, government, community</li></ul>Skills and knowledge<ul><li>Strong ability to lead strategic planning, budgeting, and performance monitoring approaches for a team </li><li>Ability to oversee multiple early-stage innovation initiatives, ensuring quality and consistency</li><li>Data/evidence-informed and agile decision-making</li><li>Strong ability to lead teams in dynamic, fast-paced environments and ability to adapt to change </li><li>Excellent written and verbal communicator and relationship-builder</li><li>Strong presentation and discussion facilitation skills.</li><li>Able to translate complex concepts into accessible information and insights for diverse audiences.</li><li>Creative and solution-focused mindset </li><li>Knowledge of the Canadian financial empowerment landscape</li><li>Bilingual in French and English, able to present and communicate effectively in both languages, in a predominantly English-speaking environment.&nbsp;</li></ul>Qualifications&nbsp;<ul><li>Post-secondary education in a related field e.g., Social Innovation, Design Thinking, Public Policy, Community Development, Business Administration or equivalent experience</li><li>Project management certification</li></ul>WHAT WE OFFERProsper Canada offers the opportunity to work in a mission-driven, values-based environment where you can help to drive large-scale social impact. Our staff enjoy:&nbsp;<ul><li>Supportive work policies in a hybrid office environment</li><li>A collaborative work environment with a strong culture of learning and innovation</li><li>Opportunities for learning and professional development and to participate in cross-team working groups and projects.</li></ul>Compensation package:&nbsp;The salary range for this position is $87,500 to $95,000.&nbsp; Upon&nbsp;successful&nbsp;completion&nbsp;of&nbsp;a&nbsp;3-month probation period, the successful candidate will also participate in a full suite of employee benefits&nbsp;including:&nbsp;<ul><li>20 paid vacation days</li><li>3 paid personal days and 15 paid sick days</li><li>Paid time off when we close the office from Christmas Eve through New Year’s Day</li><li>Group&nbsp;medical&nbsp;and dental&nbsp;benefits</li><li>Employee Assistance&nbsp;Program </li><li>Employer RRSP contribution and membership in the <a href="https://www.commongoodplan.ca/" target="_blank">Common Good</a>&nbsp;retirement savings plan</li></ul>Prosper&nbsp;Canada&nbsp;values&nbsp;and welcomes:<ul><li>Applicants from racialized groups, including, black, Indigenous, and people of colour.</li><li>Applicants of all gender expressions and sexual orientations, including queer, trans, and two-spirit people.</li><li>Your personal experience of living on a low income, being a newcomer, or living with a disability, and the insights and perspectives this would bring to your work.</li><li>Your&nbsp;understanding of the concepts of institutional and structural racism and bias and their&nbsp;impact on underserved and under-represented communities.</li><li>Your ability to build empathetic relationships with a broad range of people, including diverse communities living on low incomes.</li></ul>If you do not meet all our requirements, but believe your skill set and experience are applicable or transferable, we would still love to hear from you.We encourage candidates from equity-seeking groups to self-identify in their cover letters and to highlight how their lived experiences help them understand the needs and challenges of equity-seeking groups. We are committed to making accommodation for all candidates and staff with temporary or permanent disabilities.&nbsp;Applicants who may require an accessible format of this job description or accommodation to have a successful interview are encouraged to contact us on&nbsp;<a href="mailto:hr@prospercanada.org" target="_blank">hr@prospercanada.org</a>.Interviews with candidates may be conducted virtually or in person for candidates in the Greater Toronto Area.&nbsp;We&nbsp;thank&nbsp;all&nbsp;applicants&nbsp;for&nbsp;their&nbsp;interest, however,&nbsp;only&nbsp;those&nbsp;selected&nbsp;for&nbsp;an&nbsp;interview will&nbsp;be contacted.APPLICATION DETAILS / HOW TO APPLYApplication deadline:&nbsp;January 18, 2026&nbsp;Start date: February / March 2026Job&nbsp;location:&nbsp;60&nbsp;St.&nbsp;Clair&nbsp;Avenue E.,&nbsp;Toronto&nbsp;ONTravel:&nbsp;5% per yearHow to apply:&nbsp;Please email the following documents to <a href="mailto:hr@prospercanada.org" target="_blank">hr@prospercanada.org</a> indicating ‘Application for Senior Manager, Service Innovation and Inclusion’ in subject line&nbsp;<ul><li>Cover letter </li><li>Resume</li></ul>

1,089 Jobs in Canada