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Location: Mississauga/Toronto (hybrid – weekly in-office) Contract Value: $60,000–$80,000 (22–30 hours per week) Extras: Annual technology bonus + agency summer break bonus Application deadline: Open until filled<h3>About the Role</h3>At Give Direct Response Inc., we help nonprofits raise the funds they need to change lives. Our work is built on precision — and we’re looking for an Operations Director who shares that obsession with detail.This is a 1-year contract role (22–30 hours/week). The person we hire will be a steady hand on the wheel: someone who can take the moving parts of direct mail production, internal workflows, and data processes — and keep them running like clockwork.If you’re energized by order, thrive in a fast-moving environment, and know that the smallest detail can make or break a campaign, you’ll fit right in.<h3>What You’ll Do</h3><ul><li>Direct Mail Production: Own the process from start to finish — coordinating timelines, reviewing proofs, managing vendors, and ensuring campaigns hit mailboxes flawlessly.</li><li>Project Operations: Keep projects moving by maintaining schedules, anticipating bottlenecks, and communicating clearly with internal and external partners.</li><li>Quality Control: Spot issues before they become problems. Double-check the numbers, the creative, and the data so that every campaign goes out right, the first time.</li><li>Process Leadership: Bring structure to our growing local team. You’ll help define best practices and refine systems that keep everyone aligned.</li><li>Collaboration: Work closely with our distributed team and be available during agency core hours, with weekly in-office collaboration in Mississauga or Toronto (Wednesdays).</li></ul><h3>What We’re Looking For</h3>Must-haves:<ul><li>Based in Mississauga or Toronto.</li><li>Direct mail production experience.</li><li>Meticulous attention to detail, with strong organizational and problem-solving skills.</li><li>Availability during agency core hours + weekly in-office presence.</li></ul>Nice-to-haves (compensation may reflect added expertise):<ul><li>Experience in data science, analytics, or data hygiene.</li><li>Client service background.</li><li>Digital project management experience.</li><li>Fundraising or nonprofit sector experience.</li></ul><h3>Compensation &amp; Extras</h3><ul><li>Contract value of $60,000–$80,000 (for 22–30 hours per week, depending on experience).</li><li>Eligible for an annual technology bonus.</li><li>Eligible for an agency summer break bonus.</li></ul><h3>How to Apply</h3>Send your resume and a short note on why this role fits your skills to <a href="mailto:hello@give.agency" target="_blank">hello@give.agency</a>. We’ll review applications on a rolling basis until the role is filled.

Give Direct Response Inc.

Operations Director (Contract, 1-Year)

Volunteers are a critical part of our team. We rely on over 200 volunteers who fulfill various roles. Our volunteers come from all backgrounds, united in a common desire to help others during their time of greatest need.Choose from a variety of different roles. More information can be found at <a href="https://dlhospice.org/volunteer/https://dlhospice.org/volunteer/" target="_blank">www.dlhospice.org/Volunteer</a>

Dorothy Ley Hospice

Volunteer -different roles 

Facilities Administrative Assistant Volunteer&nbsp;Position Title: Administrative Assistant Volunteer&nbsp;Volunteer Type:   In Person&nbsp;Location: 3333 Finch Ave East&nbsp;Volunteer Hours: Monday – Friday 9am – 11:30am OR 12:30pm – 3:30pm&nbsp;Volunteers Needed: &nbsp;1&nbsp;Reports to: Facilities &amp; Property Management Director&nbsp; &nbsp;Position Summary: &nbsp;Responsible for providing a broad spectrum of administrative support to the Facilities and Properties Department such as researching, reporting, vendor business relations, tenant relationship and meetings.&nbsp; &nbsp;Duties/Responsibilities:&nbsp;<ul><li>Assist with calling prospective tenants and residents.&nbsp;</li><li>Designing posters and notices.&nbsp;</li><li>Upload the tenant information to the system.</li><li>Review tenant records with support and file appropriately.&nbsp;</li><li>Files and track contracts record for vendor service contracts.&nbsp;</li><li>Assists with tenant’s engagement and support.&nbsp;</li><li>Assist with special assignments for project administration.&nbsp;</li><li>Maintains Bulletin Boards for notices on a regular basis.&nbsp;</li><li>Provides general administration support such as filing, assists with reading forms and photocopying.&nbsp;</li><li>Complies with the organization’s “Client Safety”, “Health and Safety” policy statements and “Risk Management” policy.&nbsp;&nbsp;</li><li>Able to deliver services in a safe and supportive manner.&nbsp;</li></ul> &nbsp;Skill/Qualifications:&nbsp;<ul><li>Able to speak Cantonese and/or Mandarin as an asset.&nbsp;</li><li>Communication and interpersonal skills, and ability to maintain confidentiality of information.&nbsp;</li><li>Some customer services experience an asset.&nbsp;</li><li>Computer skills with experience using Microsoft office including Word, Excel and Power Point.&nbsp;</li><li>Detailed-oriented with a focus on quality and accuracy.  &nbsp;</li><li>Organized, able to multi-task and prioritize, punctual and professional.&nbsp;</li><li>Professional telephone manners and strong interpersonal communication skills.&nbsp;</li><li>Ability to conduct research, analyze data and report.&nbsp;</li><li>Ability to work in a team environment and independently with minimal supervision.&nbsp;&nbsp;</li></ul> &nbsp;Working Environment:&nbsp;&nbsp;<ul><li>Primarily office environment, common facility areas (indoor /outdoor).&nbsp;&nbsp;</li><li>Sitting in front of the computer terminal for long periods of time.&nbsp;</li><li>May have frequent work interruptions.&nbsp;</li></ul> &nbsp;Orientation/Training:&nbsp;<ul><li>Volunteer Services will conduct orientation on organization’s policies and procedures, including COVID-19 measures.&nbsp;</li><li>IPAC Mandatory training for onsite positions – conducted by Volunteer Services.&nbsp;&nbsp;</li><li>Training: Training will be provided, including one-on-one sessions to ensure you are comfortable and confident in the role. &nbsp;</li><li>Ongoing Support: Regular check-ins to ensure that volunteers feel supported and can provide feedback. &nbsp;</li></ul> &nbsp;Other: &nbsp;<ul><li>Vulnerable Service Sector Check screening is mandatory.&nbsp;</li><li>Proof of full vaccination or Medical Exemption Certificate is mandatory.&nbsp;</li><li>Must be 16 years or older.&nbsp;</li></ul> Senior Persons Living Connected is a diverse work environment.  We encourage applications from all persons, including persons with disabilities. Accommodation will be provided, if needed, in accordance with the Ontario Human Rights Code and Accessibility for Ontarians Disability Act. &nbsp;

Senior Persons Living Connected, SPLC

Facilities Administrative Assistant Volunteer 

Adult Day Program Volunteer&nbsp;Position Title: Adult Day Program Volunteer&nbsp;Volunteer Type: In person&nbsp;Location: 3333 Finch Ave East – ADP Room&nbsp;Volunteer Hours: Any days Monday – Friday 9– 12pm or 12:30pm– 3:30pm &nbsp;Reports to: Adult Day Program Team Lead&nbsp;Position Summary: &nbsp;To assist the day programs with administrative tasks and provide older adults with aid and information about the different programs/activities available to them.  &nbsp;Responsibilities:  &nbsp;<ul><li>Provide administrative assistance (e.g., photocopying, posting flyers, data entry, typing, filing, organizing space, etc.). &nbsp;</li><li>Assist with activity set up and take down (e.g. set up for lunch) .&nbsp;</li><li>Help older adults with activities in programs (e.g. games, arts and crafts .&nbsp;</li><li>Create programming with guidance from team leaders . &nbsp;</li><li>Help notify participants via phone of any program changes. &nbsp;</li><li>Help ensure the health and safety of program participants through COVID screening. &nbsp;</li><li>Monitor and check cleanliness and quality of equipment . &nbsp;</li><li>Understand and implement emergency and safety protocols. &nbsp;</li></ul>Skills &amp; Qualifications:  &nbsp;<ul><li>Able to write, type and speak Mandarin or Cantonese, an asset.  &nbsp;</li><li>Strong interpersonal and organizational skills. &nbsp;</li><li>Fun loving, outgoing personality. &nbsp;</li><li>Attention to detail. &nbsp;</li><li>Respect, patience and understanding of older adults. &nbsp;</li><li>Fluency in written and spoken English is required, fluency in other languages is an asset. &nbsp;</li></ul>Health and Safety:&nbsp;&nbsp;<ul><li>Ensure the safety of clients by fulfilling the responsibilities and safety procedures always outlined by the volunteer handbook and/or supervisor.&nbsp;</li></ul>Working Environment:&nbsp;&nbsp;<ul><li>Primarily office environment, common facility areas (indoor /outdoor) . &nbsp;</li><li>Sitting in front of the computer terminal for long periods of time. &nbsp;</li><li>May have frequent work interruptions. &nbsp;</li></ul>Boundaries/Limitations: &nbsp;&nbsp;<ul><li>Do not open or try to fix equipment and office machinery.&nbsp;</li><li>Do not lift a person.&nbsp;</li></ul>&nbsp;Orientation/Training:&nbsp;<ul><li>Volunteer Services will conduct orientation on organization’s policies and procedures, including COVID-19 measures.&nbsp;</li><li>IPAC Mandatory training for onsite positions.&nbsp;</li><li>Organizational Training for new volunteers.&nbsp;</li><li>Food Handler’s certification would be a great asset to have.&nbsp;</li></ul>Supervision and Evaluation:&nbsp;&nbsp;<ul><li>Supervision and support will be provided by the Adult Day Program Team Lead.&nbsp;</li></ul>Benefits:&nbsp;<ul><li>Contribute to the efficient functioning of an organization that promotes healthy and independent living. &nbsp;&nbsp;</li><li>Work in a friendly environment with others who want to make a difference.&nbsp;</li></ul>Other: &nbsp;<ul><li>Vulnerable Service Sector Check screening is mandatory.&nbsp;</li><li>Proof of full vaccination or Medical Exemption Certificate is mandatory.&nbsp;</li><li>Must be 18 years or older.&nbsp;</li></ul>Senior Persons Living Connected is a diverse work environment.  We encourage applications from all persons, including persons with disabilities. Accommodation will be provided, if needed, in accordance with the Ontario Human Rights Code and Accessibility for Ontarians Disability Act. &nbsp; &nbsp;

Adult Day Program Volunteer

OverviewThe Donor Care Specialist role&nbsp;is a full-time position located in Mississauga, Ontario.Reporting to the Director of Operations and Donor Care, the Donor Care Specialist provides support to the Donor Services and Finance departments and is part of a team responsible for data entry and donation processing - including preparing bank deposits, gift adjustments, donor inquiries, timely follow-up on lapsed donor payments, and maintaining database records. The ideal candidate will bring experience working with Raiser’s Edge NXT donor management software, possess an understanding of the non-profit sector and have exceptional organizational and customer service skills.Key ResponsibilitiesGift Processing and Administration:<ul><li>Receive, sort, and distribute incoming daily mail.</li><li>Processes by batch a high volume of cheques, credit cards, E-transfers, and online donations.</li><li>Ensures donations maintain gift details and are processed in an accurate and timely manner.</li><li>Maintains a comprehensive filing system of gift records and supporting information.&nbsp;</li><li>Produces and distributes donor correspondence and assists with department mailings.</li><li>Assists with email bounce backs, and correspondence opt-in/opt-outs.</li><li>Assists in quality control efforts by providing assistance in database clean ups.</li><li>Following appropriate procedures, creates records for new donors and makes necessary changes or updates to existing donor records, including adhering to Canada Post addressing guidelines.</li><li>Maintains accurate names and constituent relationships for stewardship and donor recognition.</li><li>Protects confidential donor and organization information in a variety of formats including network files, digital images, and physical files.</li></ul>Donor Care:<ul><li>Provides excellent donor service as an initial point of contact for donors with gift processing inquiries and requests regarding donations, including general ERDO phone calls and emails from donors.</li><li>Keeps up to date with information on all aspects of ERDO’s current programming and campaigns in order to answer any related enquiries.&nbsp;</li></ul>Financial Reconciliation and Recovery:<ul><li>Assists with audit requests.</li><li>Works with the Finance Department to coordinate accurate deposit information and resolve any gift processing discrepancies, provides backup documentation when needed.</li><li>Completes gift adjustments on payment declines and NSFs, or as requested to correct any irregularities.</li><li>Assists with quality assurance of gift entry by identifying and resolving gift processing issues, opportunities, and inconsistencies promptly, contacting donors directly to complete payment of their gift.</li></ul>QualificationsCore Competencies:<ul><li>Detail-oriented individual with proven accuracy and ability to audit work, who thrives when working with data.</li><li>Exceptional organizational and problem-solving skills, with the ability to work effectively, sensitively, and confidentially.</li><li>Ability to prioritize and organize multiple simultaneous gift and data entry projects in a fast-paced environment.</li><li>Excellent interpersonal skill set, with experience working in a flexible and collaborative small team environment.</li><li>Proven experience in excellent customer service and stewardship skills.</li><li>Strong communication skills, both oral and written.</li><li>A proactive and confident self-starter, with the ability to think critically.</li><li>Commitment to the Mission, Vision, and Core Values of ERDO.</li></ul>Experience:<ul><li>Two or more years experience in a similar role using Raiser’s Edge or comparable CRM.&nbsp;</li><li>Post-secondary diploma or degree preferred.</li><li>High-level proficiency in MS tools including MS Excel and Word.</li><li>Accounting/bookkeeping knowledge an asset but not required.</li><li>Bilingualism (French) an asset.</li></ul>Why Choose ERDO?Established in 1983, ERDO is the humanitarian agency of the Pentecostal Assemblies of Canada. Our mission&nbsp;is to passionately respond to the practical needs of people living in poverty and crisis around the world.&nbsp; Our vision&nbsp;is to seek Christ-motivated community and individual transformation by meeting basic human needs and fostering social, economic and spiritual potential. We do our work and seek to honour God through our core values: Integrity, Excellence, Dignity, Collaboration, Compassion and Gratitude.&nbsp; With over 40 years of development experience, ERDO serves children and their families in more than 30 developing countries through community development, crisis response and child sponsorship. We are also recognized by Charity Intelligence as one of the “Top 100 Rated Charities in Canada.”&nbsp;As an employer, we provide the following:<ul><li>Competitive compensation package commensurate with experience which includes salary and paid vacation.</li><li>Comprehensive benefits for you and your dependents, which include health, dental, and insurance.</li><li>A defined benefit pension plan, with employer-matched contributions.</li><li>10 Paid Personal Emergency Leave days per year.</li><li>5 Paid Flex days per year.</li><li>Flexible work arrangements.</li><li>Professional learning and development opportunities.</li><li>Weekly chapel services.</li></ul>How to Apply For This RoleResume review begins on November 3, 2025, but we will continue to accept applications until we find the right candidate.&nbsp;Interested candidates should forward their resume and cover letter to <a href="mailto:DonorCare.Specialist@erdo.ca" target="_blank">DonorCare.Specialist@erdo.ca</a>with subject line –&nbsp;Donor Care Specialist. In your cover letter, please explain how your application aligns with ERDO’s mission, vision and values. Please email your resume and cover letter as one .pdf or .docx file.ERDO strives for an inclusive recruitment process; and welcomes and encourages applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the selection process.We thank all applicants for their interest; however, only those selected for an interview will be contacted.ERDO – 2450 Milltower Court, Mississauga ON L5N 5Z6 – <a href="http://www.erdo.ca&amp;nbsp" target="_blank">www.erdo.ca</a>

ERDO

Donor Care Specialist

Coordinator, Education &amp; ResearchReports to: Senior Manager, EducationWork Environment: Hybrid, as per FBC’s policies – 2 days in Toronto office, 3 days remote&nbsp;(subject to change)Role Type: Full time, permanentSalary Range:&nbsp;$52,0000 - $62,000 dependent on experienceAbout Fighting Blindness Canada (FBC).FBC is the largest charitable funder of vision research in Canada. Over our 50+ year history, FBC has contributed critical funding for the development of sight-saving treatments for blinding eye diseases. We are also an invaluable resource for individuals and families impacted by blindness, providing accurate eye health information through our website and educational events, as well as engaging with government and other stakeholders to advance better vision health policies.&nbsp;About the role.&nbsp;We are seeking a proactive and detail-oriented Coordinator, Education &amp; Research to provide administrative and operational support across FBC’s Mission programs, including Research, Education and Health Care Professional Engagement portfolios. This role will focus on ensuring the smooth and efficient delivery of key initiatives through data management, logistics coordination, and event support.This is an excellent opportunity for a highly organized and motivated individual who is eager to grow their career in the non-profit or health charity sector. The position offers opportunities to gain experience across multiple program areas and to take on additional responsibilities over time.Key ResponsibilitiesAdministrative and Program Support (50%)<ul><li>Provide day-to-day administrative support to the Mission team, including scheduling, documentation, and expense tracking.</li><li>Manage internal and external communications, including triaging shared inboxes and responding to inquiries </li><li>Lead data entry and management, ensuring accurate and timely records across internal systems (e.g., Raiser’s Edge, Survey Monkey, Mailchimp).</li><li>Assist with tracking program metrics and compiling data for evaluation and reporting.</li><li>Support preparation and mailing of resources and collateral. </li><li>Ensure consistency and integrity of participant, stakeholder, and partner information</li></ul>Event and Webinar Logistics (40%)<ul><li>Coordinate logistics for Mission Programs (View Point, Young Leaders, Research grant review panels), including venue booking, catering, AV, accessibility, and registration.</li><li>Support on-site or virtual event setup and troubleshooting.</li><li>Manage attendee communications, materials, and post-event follow-up.</li><li>Assist with tracking speakers, volunteers, and vendors.</li></ul>Team and Cross-Department Collaboration (10%)<ul><li>Work closely with colleagues across the Mission team to coordinate timelines, share information, and ensure alignment of activities.</li><li>Support cross-functional projects as needed, including research and education initiatives.</li></ul>Qualifications<ul><li>Excellent organizational, communication, and interpersonal skills.</li><li>Diploma or bachelor’s degree in a relevant field or equivalent combination of education and experience.</li><li>1–3 years of administrative, event coordination, or program support experience, preferably in a non-profit or academic environment.</li><li>Strong attention to detail and ability to manage multiple priorities in a fast-paced setting.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and comfort learning new software and databases.</li><li>Experience with software such as Raiser’s Edge, Zoom, Survey Monkey, Mailchimp, or Canva is an asset.</li><li>A proactive and collaborative approach, with a genuine interest in FBC’s mission and opportunities for professional growth.</li><li>Knowledge of French is an asset.</li></ul>To applyPlease submit your cover letter and resume to <a href="mailto:jobs@fightingblindness.ca" target="_blank">jobs@fightingblindness.ca</a>.We thank all candidates for their interest; however, only those selected for an interview will be contacted. Fighting Blindness Canada is an equal opportunity employer and supports applicants with disabilities. Accommodations are available upon request throughout the recruitment process.

Fighting Blindness Canada

Coordinator of Education and Research

Knox Presbyterian Church is a vibrant, Christian community church serving Oakville from two campuses – one in the downtown core of Oakville and the other in Bronte.&nbsp; Knox Oakville is looking for a Church Administrator to manage and support the church’s day-to-day operations and provide regular logistical and administrative support to the Minister, other ministry team members and volunteers.&nbsp;Overview:In this full-time role, reporting to the Operations Cluster Coach, and working&nbsp;predominantly&nbsp;from the downtown Oakville campus, the Church Administrator’s primary responsibility is to ensure that the elements of the church’s administrative operations run smoothly.&nbsp; The Administrator must be a self-starter, highly organized, proactive, a good communicator with a varied set of skills.&nbsp;Job ResponsibilitiesReception:&nbsp;<ul><li>Provide frontline contact for Knox through telephone, e-mail and personal interaction, greeting visitors to Knox and determining how we may be of service; handle inquiries, receive and prioritize correspondence, directing where needed.</li></ul>Administration:<ul><li>Support the Minister, Worship Team and A/V Team, preparing for worship services and&nbsp;creating&nbsp;online and/or printed bulletins</li><li>Maintain the church calendar for both campuses, including the assigning of locations and&nbsp; &nbsp; &nbsp;&nbsp;rooms&nbsp; &nbsp; &nbsp;</li><li>Attend weekly staff meeting and provide updates, outlining issues that need to be addressed</li><li>Update the church’s website and social media pages as required</li><li>Assist with the preparation of the biweekly congregational newsletter</li><li>Manage security system and building access permissions; from time to time may be required to attend to church after hours (if others on list unavailable.)</li><li>Receive and respond to booking requests from outside organizations</li><li>Marriages:&nbsp; Address inquiries, book weddings,&nbsp;process&nbsp;payments and schedule necessary staff&nbsp; &nbsp; &nbsp;</li><li>Funerals:&nbsp; Arrange meeting for family with Minister, communicate with the funeral home, ensure logistical details are covered, including ushers for services</li><li>Manage office supplies, office equipment maintenance and repairs</li><li>Compile and produce annual reports and facilitate the preparation of narrative budget.&nbsp;</li><li>Maintain the church’s member, baptismal, marriage, and funeral records</li><li>Maintain church’s database and filing system, volunteer list, police checks.&nbsp;</li></ul>Finance:<ul><li>In partnership with bookkeeper, review and process invoices, expenses, payments, documentation</li><li>Issue invoice when required</li><li>Administer the ‘Good Samaritan Fund’ which provides grocery gift cards to those in need</li><li>Assist with annual audit, as required</li><li>Manage weekly bank deposits.&nbsp; &nbsp;</li></ul>Qualifications &amp; Skills<ul><li>Follower of Jesus Christ and aligns with the faith community of Knox Oakville</li><li>3-4 years of job-related experience</li><li>College diploma or bachelor’s degree in office administration, communications or a related field</li><li>Experience with donor databases would be an asset</li><li>Knowledge of the Presbyterian Church in Canada and its ethos, would be an asset</li><li>Exceptional communication skills in English, both written and spoken</li><li>Exceptional organizational skills</li><li>Strong facility with systems, computer programs including G Suite (Gmail, Meet, Docs and Sheets), WordPress and MailChimp; facility with web&nbsp; &nbsp; &nbsp;site updates</li><li>Ability to prioritize, and manage time; gets things done under pressure and within tight deadlines</li><li>Able to work independently and with a team.</li><li>Demonstrates diplomacy, self-leadership, good judgement, tact, courtesy, discretion and team spirit</li><li>High level of emotional intelligence, excellent people skills; able to interact with all who use the church, with service contractors and church staff.&nbsp;</li></ul>Remuneration<ul><li>Compensation is competitive, based on education and certification, experience, and knowledge.</li></ul>While we appreciate all applicants, only those considered for an interview will be contacted.&nbsp; Please send your resume to:&nbsp; <a href="mailto:doreen@knoxoakville.com" target="_blank">doreen@knoxoakville.com</a>. &nbsp;For further information on Knox Presbyterian Church please visit <a href="http://www.knoxoakville.com" target="_blank">www.knoxoakville.com</a>.

Knox Presbyterian Church

Church Administrator

Job Title: Administrator 

Salary: Salary to commiserate with experience 

Start Date: November 1st, 2025 

Hours: Part-Time 

Office Location: 105 Wilson Ave., North York, ON M5M 2Z9 


Our Ministry 

ARISE was founded in 2013 by Rev. Deb Stanbury as a ministry of the Presbytery of East 

Toronto, to help women in the sex trade to reclaim their lives through hope, love, and justice. 

Over the past decade, ARISE has grown and evolved to serve even more individuals involved in 

the sex trade to reflect the changing needs of those in our community. In 2022, Rev. Katherine 

McCloskey, a long-time supporter, volunteer, and board member of ARISE stepped into the role 

of Executive Director to carry on the mission to journey with those who are involved in the sex 

trade, are survivors of sex trafficking, and/or have experienced sexual exploitation, because 

everyone has a future worth having. Find out more, at <a href="http://www.ariseministry.ca" target="_blank">www.ariseministry.ca</a>. 


Job Purpose 

 The Administrator at ARISE Ministry plays a crucial role in ensuring the efficient 

operation of our ministry by managing administrative functions and supporting the team’s 

efforts to achieve our mission. This role involves maintaining accurate records of donations and 

expenditures, recordkeeping and filing, coordinating communication, and providing essential 

support to ARISE staff in their day-to-day activities. The Administrator helps to present ARISE 

Ministry to our community as a place where hope lives. 


Duties &amp; Responsibilities 

- Ongoing physical and digital file maintenance and retention 

- Data management and entry regarding donations, expenses, etc. 

- Coordination of payroll and accounts payable to ensure timely payments 

- In-person banking at local branch 

- Attend Board of Director meetings, take accurate meeting minutes, and facilitate 

communication between the ARISE board and ARISE staff 

- Attend staff meetings 

- Technical support and account management for the ARISE team 

- Donor and funder engagement across various mediums, such as, email, phone calls, thank 

you letters, tax receipts, etc. 

- Creation and dispersal of ARISE promotional materials, including newsletters, social media 

content, pamphlets, bookmarks, website, etc. 

- Assist with event coordination and promotion 

- Overseeing staff scheduling and timekeeping 

- Mailing 

***This is not an exhaustive list of all duties, others may be included throughout this 

 position’s life cycle 

<a href="http://www.ariseministry.ca/" target="_blank">http://www.ariseministry.ca/</a>

Qualifications, Education, &amp; Experience 

- Experience in administration, bookkeeping, payroll, and data management is an asset 

- Completed education relevant to bookkeeping, administration, etc. is preferred 


Knowledge, Skills, &amp; Abilities 

- Technical skills and familiarity with QuickBooks, Sumac, Microsoft 365 are an asset 

- Technical skills and familiarity with Mailchimp, Canva, Wix are preferred 

- Ability to solve tech issues through troubleshooting and seeking assistance from service 

provider 

- Knowledge of common bookkeeping and payroll practices 

- Skillset relevant to time management, prioritization, and self-discipline 

- Organized and detail-oriented information management skills 

- Clear communication across various mediums 

- Ability to drive is an asset 


Working Conditions 

- Hybrid position- both in-office and remote 

- Will be required to attend on-site a minimum of once a week 

- In-person and Zoom meetings 

- Will involve working on a computer for most of the work day 


How to Apply: 

- Please email your resume and cover letter to <a href="mailto:info@ariseministry.ca" target="_blank">info@ariseministry.ca</a> 

- We thank all applicants for sharing their resume with us. However, only those selected to 

advance in the hiring process will be contacted. 


ARISE Ministry is an equal opportunity employer who values diversity in the workplace. 

We encourage all qualified individuals to apply. 


<a href="mailto:info@ariseministry.ca" target="_blank">mailto:info@ariseministry.ca</a>

ARISE Ministry

Administrator

About The Career FoundationThe Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at&nbsp;<a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes </li><li>Paid days off for personal wellness purposes&nbsp;</li></ul>Program and Role DescriptionThe Career Foundation’s&nbsp;Readiness for Successful Employment Transition (ReSet)&nbsp;program is designed to help income-support recipients prepare for and successfully transition into employment. This program consists of two phases. Phase one focuses on helping participants recognize the barriers that prevent them from pursuing meaningful careers. Through employment readiness and life skills training and coaching, participants develop a new outlook and a strong interest in pursuing employment. As a result of phase one, clients successfully transition into phase two: the Integrated Employment Service. Phase two provides alumni support and coaching to ensure clients are equipped and motivated to strengthen their attachment to the labour market.In the position of Customer Service/Administrative Assistant, you will be an important member of the program team, responsible for providing exceptional customer service to clients, supporting intake and referral procedures, completing file administration, maintaining accurate records and documentation, tracking budgets, and performing other important administrative work.Position type:Full-time contract (37.5 hours per week) until March 31, 2026Base Location and Travel Requirements:This opportunity is based on-site at The Career Foundation’s York office, located at Weston Rd. and Lawrence Ave. W. The role also involves occasional travel to support program delivery at other offices, as needed. A company laptop and other equipment will be provided.Vulnerable Sector Check:An offer of employment for this opportunity will be contingent on a Vulnerable Sector Check (VSC).&nbsp;Start date:As soon as possibleReporting to:Program ManagerResponsibilities include:Customer Service<ul><li>Reviews and processes client referrals from various sources using online CRM databases, ensuring compliance with engagement standards and booking protocols.</li><li>Manages online appointment calendars, scheduling a sufficient number of client intakes each day.</li><li>Delivers an exceptional client experience from the first interaction, fostering a welcoming environment where clients feel valued and eager to participate in the services.</li><li>Provides exceptional customer service to clients at front-desk reception, including greeting walk-in and scheduled clients upon their arrival and providing full assistance with the registration and check-in process.</li><li>Facilitates initial eligibility screening for clients and prepares accurate and complete documentation.</li><li>Receives incoming calls, provides program information to callers, and redirects calls to appropriate extensions.</li><li>Responds to voicemail messages and emails from clients, partners, suppliers, and other parties, in accordance with The Career Foundation’s customer service standards.</li><li>Provides clients with general program resources and relevant information and support, such as assistance with creating new email accounts for job search purposes, navigating online web forms, and other support services.</li><li>Utilizes systems and technologies provided by The Career Foundation to further support clients with achieving desired results.</li><li>Processes and submits financial claims for client support incentives on the online CRM systems.</li><li>Tracks program deliverables and results through the CRM systems and assists the Program Manager to prepare reports.</li><li>Assists with preparation and support of events at the organization, including intake, outreach, career exposure or mentorship and speaking events.</li><li>Assists in scheduling program clients to attend IES (Phase two) intake appointments.</li><li>Follows up with each client to ensure their registration and participation in the IES program.</li><li>Communicates with partners to maintain effective referral and reporting relationships.</li><li>Monitors and responds to live messages submitted via The Career Foundation’s website chat function on a rotational schedule.</li><li>Conducts outreach to clients and employers to strengthen relationships and secure opportunities.</li><li>Performs other relevant duties as needed</li></ul>Administration<ul><li>Enters client data into online reporting systems and trackers with total accuracy.</li><li>Assesses online reports and cross-references statistics with internal trackers.</li><li>Updates client data and service histories in online systems to reflect services received.</li><li>Assists with assembling and auditing hardcopy and electronic client files according to The Career Foundation’s audit standards.</li><li>Communicates with staff members for pending data required for client files from their caseloads and ensures that subsequent information obtained is updated on file.</li><li>Completes file checklists to ensure that all files are ready for funder audits.</li><li>Performs the full process required for client file closures, including data verification, binding, and filing.</li><li>Organizes and maintains physical and electronic filing systems.</li><li>Prepares financial claims utilizing Power BI, Microsoft Excel, and other software, ensuring timely entries into trackers and systems.</li><li>Creates reports for management on statistics, expenditures, and program targets.</li><li>Performs other relevant duties as needed.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary diploma or degree in administration or a related field is highly preferred, or an equivalent combination of education and experience is required.</li><li>A minimum of 2 years of direct experience in a similar role involving customer service and administrative support, demonstrating a proven ability to multitask effectively while providing exceptional customer service.</li><li>Outstanding customer service skills with a professional, warm, and friendly attitude in all interactions with clients, fellow staff members, and other stakeholders, and a high level of respect for the diversity of people served.</li><li>Demonstrated detail orientation and organizational skills to perform essential data entry duties without error.</li><li>High ethical standards with a proven ability to maintain sensitive information, uphold confidentiality, and consistently demonstrate tact, diplomacy, and sound judgment.</li><li>Exceptional interpersonal and relationship-building skills, with the ability to establish rapport across diverse stakeholder groups.</li><li>Proven track record in a results-driven environment and experience with meeting deadlines and assigned targets.</li><li>Excellent verbal and written English communication skills and the ability to clearly communicate information. Fluency in a second language is considered an asset.</li><li>High emotional intelligence, demonstrating patience, empathy, and connectivity when working with clients of various experiences, needs, and abilities.</li><li>Advanced proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Outlook 365 applications, including Teams and SharePoint.</li><li>Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Knowledge of Power BI is an asset.</li><li>Willingness to occasionally work outside of normal business hours when needed to meet the needs of clients and the program.</li><li>Dedicated work ethic with demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

The Career Foundation

Customer Service / Administrative Assistant

The Executive Operations&nbsp;Coordinator plays a central role in ensuring the smooth day-to-day functioning of the clinic while supporting the Executive Director with broader organizational and administrative needs. This position manages scheduling, communications, financial tracking, and operational systems, serving as the welcoming first point of contact for clients and partners.&nbsp;

29 Administrative / Clerical Support Jobs in Mississauga, ON, Canada