Tax Clinic Admin Support

Income Tax Clinic: Income Tax Admin Volunteer Opportunity

411 Seniors Centre requires volunteers to provide support to the free Income Tax Clinic by managing and transferring tax paperwork to preparers working remotely and other administrative duties.

The Income Tax Clinic will run from March 1 to April 30, 2027. Volunteers are asked to commit to at least one day a week, between Monday and Friday, for the hours of 10:00 AM to 3:00 PM for the months of March and April 2027.

Attendance to a 411 Seniors training (date TBA) is mandatory.

QUALIFICATIONS:

• Can understand and explain a basic tax return preferred, but willingness to learn is essential
• Good communication skills and an empathetic manner
• Reliable, organized and detail-oriented
• Ability to work as part of a team with volunteers, clients and staff
• Knowledge of other language(s) is helpful

BENEFITS & RECOGNITION:

• A certificate of participation from the CVITP program
• Increased practical skills in assisting with income tax returns
• Gain experience working with older adults
• Reference letters for outstanding volunteers upon request

Deliverables/Duties

• Scanning of documents
• Transmission of scanned documentation to remote tax preparers
• Administrative duties
• Reception, organization and tracking of filed taxes
• Notifying clients of taxes being completed
• Scheduling and facilitating pickups
• Answering basic questions about reading an income tax return (training will be provided)
• Assist other tax volunteers as required
• Refer clients to Information and Referral Volunteers for additional assistance if needed
• Observe good ethical skills and maintain client confidentiality
• Follow policies and procedures for the 411 taxation clinic
• Filing and other various administrative duties, including mailing of filed taxes.

Please apply through this link: 2027 TAX CLINIC – VOLUNTEER APPLICATION FORM – Fill out form