Senior Program Coordinator, Language Training & Settlement Services

Are you entrepreneurial, client-focused and committed to teamwork and excellence? Do you enjoy working with clients from diverse backgrounds? If you want to work for a recognized leader in career and workforce development, then consider a career with Centre for Skills Development!

Headquartered in Burlington, Ontario, with locations in Oakville, Milton and Clarkson, Centre for Skills delivers high caliber employment services, language training & settlement services, skilled trades training and literacy upgrading. Providing people with opportunities to build a better future and making a positive impact on peoples’ lives is integral to the business of Centre for Skills.

For more information, visit: centreforskills.ca

Job Number: 471

Job Title: Sr. Program Coordinator, Language Training & Settlement Services

Department: Language Training and Settlement Services (LTSS)

Location: All Sites/Virtual

Schedule Monday to Friday, 8:30am – 4:30pm

Hours of Work: Full-time (35 hours/week)

Reports To: Program Manager

The Sr. Program Coordinator, Language Training & Settlement Services plays a key role in driving the growth

and innovation of newcomer programs at Centre for Skills. Leading and supporting a team of staff who

deliver language training, settlement services, and community connection initiatives, this role ensures they

have the tools and guidance needed to help clients succeed. The Sr. Program Coordinator also works closely

with senior leadership and funders, fostering strong relationships built on accountability and integrity. As the

organization moves towards a fully integrated service delivery model, this role will play a critical part in

supporting collaboration across all program areas and shaping a seamless, client-centred approach aligned

with the Centre for Skill’s mission, vision, and values.

These are your responsibilities:

• Provide strategic and operational leadership to the LTSS Program Analyst, LINC Coordinator, Mental Health Support Coach, and Settlement Coordinator to ensure program objectives and outcomes are

successfully achieved.

• Collaborate with all Centre for Skills Coordinators to support integrated program delivery and wrap- around client services, helping move toward a fully integrated service delivery model.

• Partner with Coordinators and the Financial/Program Analyst to continuously improve program outcomes by defining metrics, benchmarks, and evaluation measures that inform the annual business planning process.

• Oversee and advise on the delivery of all funding contracts, ensuring compliance with contractual obligations, achievement of key performance indicators (KPIs), and required outcomes.

The Opportunity

Embark on a Bright Future with Centre for Skills Development

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• Provide regular updates and reports to the Program Manager on program performance, funding compliance, emerging trends, and potential risks to ensure alignment with organizational priorities.

• Escalate significant issues or policy changes to the Program Manager and support the implementation of strategic initiatives as directed.

• Monitor ministry websites and adopt a proactive approach to facilitating program and policy changes as programs and services evolve or expand.

• Conduct first-level investigations and initiate problem-solving processes for disputes involving departmental staff and clients, involving the Program Manager where required.

• Oversee staff scheduling and coverage to ensure seamless service delivery.
• Develop, plan, and facilitate professional development activities to strengthen staff expertise and

capacity, and manage coaching, mentoring, and performance management for program coordinators.
• Partner with HR to recruit, supervise, and conduct performance reviews for program staff, promoting

ongoing professional development through structured feedback and organized learning opportunities.
• Collaborate with the Controller and Financial/Program Analyst to monitor budgets and provide

guidance and direction on financial planning and resource allocation.
• Assist with the development of marketing and outreach strategies to promote Centre for Skills

programs and services.
• Research, develop, and write funding proposals to secure new funding opportunities, working closely

with staff, funders, and partners to meet deadlines and funder specifications.
• Build and maintain strategic partnerships with local boards, funders, community organizations, and

professional associations to identify labour market trends and enhance newcomer services.
• Represent Centre for Skills at community events, panels, and networking opportunities to increase

awareness of programs and foster collaborative partnerships.
• Provide relevant program information and raise awareness to help grow client participation across

Centre for Skills programs and services.

• Perform other job-related duties as assigned.

What you need to bring to this job:

• Education: Degree or diploma in Business Administration, Adult Education, Leadership, or a related field (TESL certification or LINC/ESL program experience is an asset).

• Experience: Minimum 5 years working with government-funded programs and at least 3 years in a supervisory or leadership role within adult education, settlement, employment, or skilled trades programming.

• Leadership: Demonstrated ability to lead, coach, and mentor teams, fostering collaboration and achieving program goals within an outcomes-based service delivery model.

• Project & Budget Management: Strong project management skills with proven experience creating, managing, and monitoring program budgets to ensure effective use of resources.

• Relationship Building: Proven ability to engage effectively with funders, partners, staff, and stakeholders to support program success and integration.

• Community Knowledge: Broad knowledge of community services related to employment, settlement, and labour market information to inform program design and delivery.

• Problem-Solving & Decision-Making: Excellent skills in identifying challenges, making informed decisions, and resolving issues quickly to ensure smooth program operations.

• Results-Oriented: Self-motivated and results-driven, with a demonstrated commitment to high-quality service delivery.

• Technical Skills: Proficient with MS Office Suite (especially Excel reporting) and comfortable working with program-specific databases (e.g., iCARE, HARTS).

• Other Requirements: Valid driver’s license, access to a reliable vehicle, and willingness to travel within Halton and Peel regions as required.

At Centre for Skills, we offer a competitive compensation package and benefits. We value flexibility and the need to achieve a work-life balance. All employees receive above industry average time off, including vacation time, sick / wellness days and personal days. We promote and support continuous learning, providing our staff with training to develop skills, and attend workshops and conferences. We are committed to supporting the growth of our staff and we take a team approach in all that we do. Contact us to learn more about why we’re sure you’ll love working at Centre for Skills!

Please e-mail your resume and cover letter to: resumes@centreforskills.ca Application Deadline: Open until filled

We thank all applicants for their interest in Centre for Skills, however, only those selected for an interview will be contacted.

Please contact us at resumes@centreforskills.ca should an accommodation be required.

How to apply:

mailto:resumes@centreforskills.ca