Program Coodinator, Expressway Cybersecurity Bridging Program

Scheduled Weekly Hours:

35

Union:

Yes

Work Shift:

Remote Type:

Duration:

July 6, 2026-March 31, 2027

Job Description:

This is a full-time union position scheduled to work 35 hours per week. Funding for this position is confirmed until March 31, 2027.

Position Summary

Under the supervision of the Regional Site Manager and/or Site Manager, the Program Coordinator – Expressway Cybersecurity Bridging Program delivers comprehensive, client-centered employment services that support individuals in preparing for and securing meaningful employment.

The Program Coordinator works collaboratively with the Job Developer Expressway Cybersecurity Bridging Program to enhance employer engagement events including securing guest speakers for job fairs and open house events.

The role includes conducting assessments, developing action plans, and providing employment counselling and job search support. The role also coordinates all aspects of Bridging Program delivery, including workshops, stakeholder engagement, and program activities. The Program Coordinator – Expressway Cybersecurity Bridging Program is accountable for ensuring program delivery aligns with funder requirements and achieves expected outcomes.

This is a fully on-site position in the Peel Region Employment Services office and requires 100% in-office presence. Due to funder requirements, there are no hybrid or remote work options associated with this role. 

Job Title:

Program Coordinator – Expressway Cybersecurity Plus Bridging Program

Function:

Employment Counselling, Intake, Assessment, Job Readiness, Program Coordination

Reports To:

Regional Site Manager or Site Manager

Purpose:

To support individuals, including internationally trained professionals, in achieving meaningful and sustainable employment through comprehensive employment counselling and coordinated Bridging Program delivery.

Key Contribution:

Enables clients to progress from assessment to employment through integrated counselling, credential recognition support, and coordinated program delivery, partnerships, and outcomes.

KEY RESPONSIBILITIES

Client Intake, Assessment, and Employment Planning

• Conducts comprehensive client intakes using the Common Assessment Tool.
• Determines jobseeker eligibility for employment programs.
• Performs structured employability assessments.
• Assists clients in developing individualized Employment Action Plans toward career goals, employment and credential recognition.
• Monitors client progress and adjusts plans.

Program Coordination and Delivery

• Coordinates all program activities including assessments, referrals, guest speakers, and placements.
• Organizes events such as workshops, job fairs, open house activities and program events.
• Organizes and arranges virtual and in-person workshops, job fairs, information sessions, and special events.
• Plans and facilitates online delivery using platforms such as MS Teams and Zoom.
• Coordinates centre-wide events such as job fairs.
• Develops program schedules and timelines.
• Monitors program implementation and deliverables.

Employer Engagement and Job Development

• Develops job placement, internship, and mentoring opportunities for clients.

Partnership Development and Stakeholder Engagement

• Liaises with community partners to support client intake, referrals, and placement activities.
• Works closely with regulatory bodies and professional associations to support credential recognition pathways.
• Conducts outreach and presentations to community organizations and training institutions.
• Collaborates with internal employment consultants to support cross-referrals.

Case Management, Documentation, and Reporting

• Records services provided in internal databases and maintains accurate client records.
• Compiles statistical and narrative reports to support program monitoring and reporting.

Team Collaboration and Program Support

• Trains and supports volunteers and placement students involved in program delivery.

Employment Counselling and Job Readiness

• Provides ongoing employment counselling services to clients to support job search strategies and employment readiness.
• Prepares clients for employment and supports effective client-employer matching.
• Assists clients with resume development, cover letters, job search communication, and provides feedback to strengthen job search outcomes.

Workshop Delivery and Group Facilitation

• Delivers job search strategy workshops including resume development, self-marketing, and interview techniques.
• Plans, implements, and facilitates online workshops using platforms such as MS Teams and Zoom.

QUALIFICATIONS

Education and Experience

• Post-secondary diploma or degree in Social Services, Career Development, Business Administration, Human Resources, or a related field, or equivalent experience.
• Minimum of one (1) to three (3) years of experience in employment counselling, career advising, or employment/bridging program coordination.

Program Coordination and Delivery

• Demonstrated experience coordinating employment, training, or bridging programs, including scheduling, logistics, stakeholder engagement, and delivery of workshops, job fairs, networking events, and participant activities.
• Experience managing program schedules, tracking deliverables, and ensuring alignment with service targets, performance expectations, and funder requirements.
• Demonstrated ability to compile, analyze, and report on program data, including preparation of statistical and narrative reports.

Cybersecurity:

• Knowledge of cybersecurity career pathways, industry certifications (e.g., CompTIA Security+, CEH, CISSP), labour market trends, and employer expectations, with the ability to support clients in transitioning into cybersecurity or IT-related roles, including internationally trained professionals.
• Experience supporting or coordinating cybersecurity or IT-focused programs, including engagement with employers, training institutions, and industry partners, and organizing sector-specific activities such as workshops, networking events, or guest speaker sessions.

Employment Services and Client Support

• Experience delivering employment services, including client assessment, employment planning, guided journaling, motivational interviewing, group facilitation, and job readiness coaching.
• Experience working with diverse client populations, including newcomers and individuals facing complex barriers to employment.
• Strong knowledge of job search strategies, employment programs, labour market trends, and pathways for internationally trained professionals.
• Knowledge of community resources, regulatory and professional bodies, and newcomer employment barriers.

Facilitation and Communication

• Advanced proficiency in delivering presentations and facilitating workshops, including planning, coordination, and participant engagement in both in-person and virtual environments.
• Strong communication, facilitation, and interpersonal skills, with the ability to build effective relationships with clients, employers, and partners.

Technical and Systems Proficiency

• Experience and proficiency using case management and client information systems (e.g., CaseFLO, FFAI, EOIS CaMS, CIS), including accurate data entry, documentation, and reporting.
• Knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, and email.
• Knowledge of virtual collaboration tools including MS Teams and Moodle, and online employment tools and web-based resources.
• Ability and willingness to learn new technologies and systems.

Organizational and Operational Skills

• Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced, performance-driven environment.

Additional Requirements

• Ability and willingness to travel across the GTA.
• Fully on-site position with 100% in-office presence, five (5) days per week; no hybrid or remote work options due to funder requirements.
• Position is front-facing and supports guests and walk-in clients.
• Required to provide a valid Vulnerable Sector Screening (VSS) Police check completed within the past six (6) months.

COMPETENCIES

• Client Assessment & Employment Planning
  Conducts comprehensive assessments and develops actionable employment plans aligned with client goals and labour market realities.
• Employment Counselling & Coaching
  Delivers client-centered guidance to build job readiness, address barriers, and support successful job search outcomes.
• Service Navigation & Integration
  Applies a whole-person approach to connect clients to appropriate internal and external services, ensuring coordinated support.
• Coaching Facilitation & Group Delivery
  Designs and delivers effective group coaching and learning sessions that enhance skills, engagement, and employment readiness.
• Performance & Results Orientation
  Operates effectively in a target-driven environment, achieving service delivery and employment outcome metrics.
• Documentation, Compliance & Data Integrity
  Maintains accurate records and ensures adherence to program, audit, and privacy requirements.
• Communication & Service Excellence
  Builds strong relationships through professional, responsive, and client-focused interactions.
• Team Collaboration & Coordination
  Works collaboratively to support integrated service delivery and positive client outcomes.
• Client-Service Orientation: Delivers respectful, empathetic, responsive, and high-quality service to participants, employers, and partners.
• Individualized, Person-Centred Support: Provides custom-tailored, flexible, one-on-one support tailored to each participant’s goals, strengths, and barriers.
• Participant- and Employer-Centred Employment Success: Builds strong participant and employer relationships to support quality job matches and successful employment outcomes.
• Responsive, Equitable, and Solutions-Focused Service Delivery: Applies fairness, sound judgment, and practical problem-solving to deliver consistent, accountable, participant-centred service.
• Welcoming, Engaging, and Uplifting Service Experience: Creates a friendly, inclusive, and motivating environment that builds trust and encourages participant engagement.
• Whole-Person, Integrated Service Navigation: Connects and integrates services to support the full range of participant needs and enable sustainable employment outcomes.
• Program Coordination & Delivery Management
  Plans, coordinates, and oversees program activities, resources, stakeholders, and timelines to ensure effective delivery, alignment with objectives, and achievement of program outcomes.

LOCATION AND SALARY INFORMATION

LOCATION:
10 Gilingham Drive, Brampton (1 Vacancy)

DURATION :
July 6, 2026 (Tentative) to March 31, 2027
(funding confirmed until March 31, 2027)

SALARY RANGE:
$63,000 to 70,000 per annum plus benefits
(Please note the salary for this role is currently under review)

POSTING DATE: June 5, 2026

CLOSING DATE: June 19, 2026

HOW TO APPLY:

Interested candidates are invited to submit their résumé and cover letter outlining their qualifications and interest in the role.

About COSTI

COSTI Immigrant Services is a community-based organization dedicated to supporting newcomers and diverse populations as they build successful futures in Canada. Through a wide range of employment, settlement, education, and support services, COSTI helps individuals and families achieve economic and social integration. To learn more, visit https://www.costi.org.

Why Work at COSTI

• Meaningful work supporting employment success and community integration.
• Collaborative, mission‑driven workplace.
• Ongoing learning and professional development opportunities.
• A diverse, inclusive, and value-driven organization.

Artificial intelligence is not used to screen, assess, or select applicants for roles with the Agency.

COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.