Partnership and Community Engagement Lead

VOLUNTEER ROLE DESCRIPTION Climate Resilient Communities

Role Title Partnership and Community Engagement Leads (1 for B2B and 1 for B2C)

Function Multilingual Climate Chatbot

Reports To Strategic Lead

Role Level Mid-Level/Senior

Time Commitment 7–10 hours per week

Start Date March 2, 2026

Duration Ongoing

Check-in Frequency Biweekly meetings

About Climate Resilient Communities Climate Resilient Communities (CRC) is a volunteer-run not-for-profit operating under Transition Toronto. We work at the intersection of community, data & AI, and climate change to strengthen communities' capacity to bounce forward from climate challenges. Our mission is to help community groups effectively advocate for their needs and find solutions to environmental, social, and economic challenges exacerbated by changing climate. Learn more at https://crc.place.

Role Purpose

The Partnership/Community Engagement Lead will build both organizational partnerships (B2B) and direct community engagement (B2C) that bring users, collaborators, and opportunities to the Multilingual Climate Chatbot (MLCC) project (https://crc.place/about-mlcc/, https://climatechat-to.ca).

This dual-focused role operates on two critical levels:

• B2B (Business-to-Business/Organization Partnerships): Partner with non-profits, schools, community organizations, settlement agencies, and civic groups to integrate the MLCC into their educational workshops, community programs, and activities. These organizational partners become channels for reaching communities at scale with trusted, accessible climate information.

• B2C (Business-to-Consumer/Direct Community Engagement): Engage directly with community members through demos, workshops, webinars, and community events to build awareness, gather feedback, and create grassroots adoption of the platform.

https://crc.place/about-mlcc/ https://climatechat-to.ca/

You will be the outward-facing bridge connecting our GenAI-powered climate information platform with both the organizations serving multilingual communities AND the community members themselves—ensuring the MLCC reaches those who need climate information most and creates real, measurable impact.

Key Responsibilities Build B2B organizational partnerships:

• Partner Identification & Outreach: Identify and conduct outreach to organizations positioned to integrate MLCC into their programming—including non-profits, schools, settlement agencies, community centers, environmental groups, and civic organizations serving multilingual communities

• Integration Support: Work with partner organizations to integrate MLCC into their educational workshops, community programs, ESL classes, climate literacy initiatives, and community engagement activities

• Partnership Pipeline Management: Build and maintain a partnership pipeline tracking organizational targets, integration opportunities, status, next steps, and outcomes

• Partnership Agreements: Negotiate and establish concrete partnerships such as pilot programs, distribution agreements, co-hosted workshops, data partnerships, or sponsorships

Build B2C direct community engagement:
• Community Events & Touchpoints: Plan and run direct community engagement

activities including public demos, workshops, webinars, office hours, and meetups where community members can learn about and use the MLCC

• Grassroots Awareness: Build grassroots awareness and adoption by connecting directly with community members, answering questions, and demonstrating the platform's value

• User Feedback Collection: Gather direct feedback from community members about their climate information needs, language preferences, usability concerns, and feature requests

• Community Building: Foster a community of users who become advocates for the platform within their own networks

Coordinate across both channels:
• Communications Coordination: Work with product and technical teams to develop

messaging for both organizational partners and community members—explaining what we're building, why it matters, and how different audiences can benefit

• Feedback Loop Management: Collect and synthesize feedback from both organizational partners and community members, feeding insights back into the product roadmap to ensure we're meeting real needs

• Public Representation: Represent CRC professionally in both organizational partnership meetings and community-facing events

• Opportunity Translation: Translate partner needs and community feedback into actionable asks for the product and technical teams

Additional responsibilities include:

• Track and document all partnership conversations, community interactions, follow-ups, and commitments

• Proactively turn conversations into concrete next steps and measurable outcomes
• Build and nurture relationships across diverse communities, ensuring equity and

inclusion in both B2B and B2C approaches
• Establish engagement cadence with regular touchpoints that keep both

organizational partners and community members informed
• Identify opportunities for grants, sponsorships, or other resource partnerships that

support project sustainability
• Work effectively in async mode while being responsive to time-sensitive partnership

and community opportunities Required Qualifications

• 3+ years of experience in partnerships, community building, business development, or stakeholder engagement—ideally with experience in both organizational partnerships and direct community engagement

• Strong communication skills for diverse audiences including outreach, follow-ups, relationship management, and public representation with both organizations and community members

• Comfortable representing the organization publicly in partnership calls, community meetings, presentations, workshops, and community spaces

• Organized operator who can track multiple pipelines, manage relationships at both organizational and community levels, follow up on next steps, and document outcomes

• Ability to translate needs from both organizational partners and community members into actionable asks and requirements for product and technical teams

• Proactive self-starter who can identify opportunities, initiate outreach at multiple levels, and drive relationships forward independently

• Education: Degree or equivalent hands-on experience (portfolio/work history valued) Nice-to-Have Qualifications

• Existing network in Toronto/Ontario among community organizations, settlement agencies, civic groups, nonprofits, climate-focused initiatives, or grassroots community groups

• Experience running both organizational partnerships and community programs—understanding how to work with institutions while also engaging directly with end users

• Experience with educational programming or workshop facilitation that integrates tools or technology into community learning

• Familiarity with grant or sponsorship conversations and resource development for nonprofit initiatives

• Basic understanding of tech products with ability to explain features and benefits simply to diverse audiences without jargon

• Experience working with multilingual, immigrant, or newcomer communities and understanding their unique information needs and access barriers

• Cultural competency and experience working across diverse communities with equity-focused approaches

• Experience working with volunteer or distributed teams in nonprofit or social impact contexts

• Passion for climate justice, linguistic accessibility, and using technology to empower underserved communities

Key Deliverables & Success Metrics B2B Organizational Partnerships:

• Partnership target list and outreach plan identifying 30–50 organizations (schools, non-profits, settlement agencies, community centers) with clear integration opportunities

• Active B2B partnership pipeline with clear stages tracking organizational interest, pilot programs, and integration plans

• 2–3 meaningful organizational partnerships landed such as integration pilots with community organizations, co-hosted educational workshops, distribution agreements, or program partnerships

• Integration success stories documenting how partner organizations are using MLCC in their programming

B2C Community Engagement:
• Community event calendar with at least 1 monthly demo, workshop, webinar, or

community meetup directly engaging end users
• Growing community member base with documented user engagement, repeat

participation, and community advocacy
• Direct user feedback from community members informing product priorities and

feature development Cross-Channel:

• 3–5 total engagement activities per month including both partner meetings and community events

• Comprehensive feedback summary synthesizing insights from both organizational partners and community members that informs product direction

• Clear documentation of all partnership conversations and community interactions with notes, follow-ups, and next steps

• Growing, engaged ecosystem of both organizational partners actively integrating MLCC and community members directly using and advocating for the platform

How to Apply Interested candidates should submit their application through the Google Form link: https://forms.gle/s6ULESPkGP9UiiEq7. Please include a brief statement of interest explaining why you're passionate about this role and any relevant experience within the form.

Climate Resilient Communities values diversity and inclusion, seeing volunteers as essential partners and co-creators. We value their diverse perspectives and community knowledge, encouraging them to

challenge and guide our initiatives.

https://forms.gle/s6ULESPkGP9UiiEq7