Operations & Administration Lead (Volunteer)

OPERATIONS & ADMINISTRATION LEAD (VOLUNTEER)

~1 hr/day (Flexible)

About RWOB: Recovery Without Borders (RWOB) is a Canadian federal not-for-profit corporation registered in March 2026, based in Toronto with chapters in New York and Enugu. Our mission: no one is left without a next step in navigating the landscape of addiction and recovery. We are building a full-spectrum recovery ecosystem — support, community, work pathways, housing, and long-term stability, connected.

Position Summary

RWOB runs on volunteers, interns, and a small leadership team across three chapters. The Operations & Administration Lead keeps that work organized: tasks tracked, meetings scheduled, processes written down, and follow-ups closed. This is a coordination role for someone who is methodical, reliable, and comfortable working across departments.

You will work in GoHighLevel (our CRM and internal portal) and Google Workspace, supporting the leadership team so programs, events, and partnerships run on time.

Key Responsibilities

• Coordinate tasks and projects in GoHighLevel — maintain the internal task boards, deadlines, and the event calendar

• Track follow-through across departments and chapters; flag overdue items and blocked work to the leadership team

• Handle scheduling and meeting logistics — set up Zoom meetings, send calendar invitations, circulate agendas, and record decisions and action items

• Document and maintain RWOB processes, checklists, and templates so recurring work runs the same way every time

• Support volunteer coordination — onboarding paperwork, role and contact lists, and check-in scheduling

• Maintain records and shared files in Google Workspace; keep contact and partner lists current

• Prepare a short weekly operations summary for the leadership team (open items, deadlines, risks)

Qualifications

• Strong organizational skills; able to track many moving parts and follow up consistently

• Comfortable with Google Workspace (Docs, Sheets, Drive, Calendar); experience with GoHighLevel or another CRM/task platform is an asset — training is provided

• Clear written communication and sound judgment with records and correspondence

• Self-directed and consistent; able to work independently and report progress plainly

• Experience in operations, administration, project coordination, or office management (paid or volunteer) is an asset

• Familiarity with nonprofit or community organizations is a plus

Time Commitment

~1 hour/day (flexible); remote; join one monthly leadership call.

How to Apply

Email your resume and a brief note on your interest and relevant experience to toronto@recoverywithoutborders.org with Operations Lead in the subject line.

Volunteer roles are unpaid. This is a fully remote role.