Manager, 145 Queen Housing Program

INTERNAL / EXTERNAL

Job Title:

Manager, 145 Queen Housing Program

Position Type:

Full-Time, Non-Bargaining Unit, 6-month Contract

Number of Positions:

1

Rate:

$69,556.50 to $76,771.50 annual salary

Vacation:

7% Vacation Pay

Benefits:

Dental, Extended Health (100% Employer Paid Premium), float day, paid sick leave for contracts 6 months and longer

Hours:

37.5 Hours per week

Supervisor:

Senior Manager, 145 Queen Housing Program

Posting Date:

November 13, 2025

Application Deadline:

November 25, 2025

Location:

145 Queen Street East, Toronto, ON

Why Fred Victor?

For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.

The Manager of 145 Queen Housing Programs will be responsible for managing the day-to-day operations of the housing programs at this site in collaboration with the senior manager. This position will oversee the housing support and case management program for 76 tenants in rent geared to income housing who have experienced complexity related to homelessness, who have active substance use concerns and other co-occurring difficulties.

The Manager of 145 Queen Housing Program will have knowledge of rent-geared to income, moderate to high support housing models and social justice principles and will be a motivated person who believes in Fred Victor’s mission, vision and values. The Manager will implement a community development framework and will foster an inclusive and supportive environment focused on Housing First and Homelessness Prevention.

The position requires commitment and adherence to the values and goals of Fred Victor as expressed in the mission and strategic plan of the organization.

Does this sound like work you want to be a part of?

We offer a supportive environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 75 programs and more than 25 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles

What You Will Do:

• Oversee and provide leadership to the 145 Queen Housing Program
• Participate in the 145 Queen Management Leadership Team
• Recruit, hire, coach and motivate the staff in the programs by including and welcoming different perspectives and optimizing creativity while ensuring effective teamwork, ensuring high standards of work quality and organizational performance and encouraging learning and innovation.
• Ensure the development of detailed work plans with the staff to ensure they are implemented and ensure these work plans align with the FV strategic priorities
• Conduct weekly team meetings and monthly supervisions
• Monitor tenant concerns and facilitate solutions where required
• Ensure all documentation is input into Data Sphere and track any statistics required.
• Develop and implement a facilitative management model that reflects the principles and objectives of community development and fosters tenant involvement in housing.
• Develop, implement and maintain the policies and procedures of the program, ensuring they are consistent with Fred Victor’s policies and with all applicable legislation including the Ontario Housing Services Act and the Residential Tenancies Act.
• Monitor the program budgets to ensure that expenses and revenues are in line with targets
• Have knowledge of and be able to use emergency building systems and fire procedures
• Share in the rotation of the Manager On-Call Phone and respond to all calls, which may include responding to emergencies, attending one of the Fred Victor sites and/or working shifts.

What You Bring to the Team:

• Degree or Diploma in Social Services and/or equivalent work experience
• 2 years’ experience supervising, managing, evaluating, training and coaching staff in a unionized environment
• A minimum of five years of experience in direct service work is required
• Extensive experience working with people who have experienced homelessness and poverty; understanding of the issues of homelessness, poverty and discrimination facing this community and how these issues affect the lives of individuals
• Extensive experience working with people who come from diverse racial, gender, ethnic and cultural backgrounds and who have experienced varying degrees of mental health, social isolation and substance use
• Experience managing Affordable and/or Rent Geared to Income or Rent Supplement Housing
• Strong understanding of Community Based programming.
• Strong understanding of and commitment to Housing First, harm reduction, trauma-informed, and anti-oppression practices
• Experience supervising, managing, evaluating, training and coaching staff in a unionized environment
• Ability to maintain professionalism in stressful situations and work in a demanding and busy environment.
• Experience monitoring budgets
• Highly developed written and oral communication skills

What Sets You Apart:

• Thorough knowledge of principles of social inclusion and community capacity building.
• Extensive knowledge of legislation relevant to operating affordable housing, including Ontario Works Act, Ontario Human Rights Code, Ontario Housing Services Act, Residential Tenancies Act, Occupational Health and Safety Act, Employment Standards Act, and AODA
• Strong understanding that people who are living on low incomes are a resource to resolve community issues and determine community direction.
• Proven experience working with the Landlord and Tenant Board
• Highly developed interpersonal skills
• Extensive advocacy, crisis intervention and prevention, conflict resolution, and negotiation skills
• Extensive knowledge of community-based resources
• Proven ability to challenge organization, staff and tenant communities in a positive and creative way to effect better service.
• Highly developed ability to plan and prioritize work

Working Conditions:

• There is a likelihood of exposure to unpredictable behaviour, unpleasant odors, bodily fluids and pests including bedbugs, mice and cockroaches.
• All employees must expect to be in potentially threatening situations.
• Will be required to be on call on a rotational basis.

Compensation and Benefits

• For the Manager, 145 Queen Housing Program, Fred Victor offers a salary range of $69,556.50 to $76,771.50.
• 7% vacation pay
• Generous paid sick leave and float day (for contracts greater than 6 months duration)
• A comprehensive Dental and Extended Health group benefits package (for contracts greater than 6 months) includes individual and family coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide variety of dental care. Additional insurance includes vision care and travel for emergency medical services.
• Access to employee and family assistance plan

How You Can Apply

Send your resume and an email describing why you want to be part of the Fred Victor Team by November 25th 2025, to Logan Bodera, lbodera@fredvictor.org with ‘Manager of 145 Queen Housing Program’ in the subject line.

A Police Record Check is required by the final candidate prior to hiring.

Accessibility & Accommodation

Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived experience.

If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodation whenever requested. Information received relating to accommodation requests will be treated with confidentiality.