Maintenance Worker

Maintenance Worker (Site Service Worker)

LOCATION: Various locations around Toronto

POSITION TYPE: Full-time Regular (37.5 hours/week)

POSTING CLOSING DATE: January 2, 2026

Lumenus Community Services is committed to diversity, equity and inclusion. We value a recruitment and selection process that is inclusive and barrier-free and we encourage applications from all individuals including, but not limited to, all cultures, religions, racialized communities, abilities, sexual orientations, and gender identities and expressions.

Reporting to the Facilities Supervisor the Maintenance Worker (Site Service Worker) will be responsible for supporting and performing facilities functions, such as maintaining office and residential spaces, coordinating services with vendors, managing facilities supplies and inventory. This role will be assigned to one of Lumenus’ designated multi-service sites.

KEY RESPONSIBILITIES:

• Monitors the overall condition, readiness and cleanliness of select sites, ensuring the premises, furniture, and fixtures are in working order and within compliance where applicable.
• Support in setting up / tearing down meeting rooms including the furniture arrangement, supply of relevant equipment and replenishment of supplies.
• Monitors the performance of cleaning and other service vendors, ensuring that work meets the quality and expectations of the organization.
• Work with Admin and Site team leads to keep operations running day to day.
• Completes small repairs and handyman tasks.
• May perform other duties within the nature and level of the job.
• Respond promptly to emergency maintenance requests, such as leaks or power outages, and take appropriate action to resolve issues.
• Assist with the setup and breakdown of events or functions held on-site, including moving furniture, arranging decorations, and providing support as needed.
• Keep accurate records of maintenance activities, including work orders, inspections, and repairs performed.
• Provide excellent customer service to internal stakeholders and external vendors, responding professionally to inquiries and resolving issues in a timely manner.

QUALIFICATIONS:

• Diploma/Certificate or bachelor’s degree in a related field or equivalent experience
• Minimum year 2 -3 years of directly related work experience.
• At least 3 years previous related experience in an office setting or equivalent combination of experience and education.
• Non-profit experience in an accredited organization is an asset

KNOWLEDGE, SKILLS AND ABILITIES:

• Enthusiastic self-starter who takes great pride in their work
• Previous experience in a non-profit, customer service role, and/or live-in treatment facility
• Outstanding communication skills and ability to interact with all levels of staff.
• Strong organization and time-management skills
• Experience with Microsoft Office Suite
• Strong troubleshooting skills (ability to isolate causes of potential problems and find appropriate solutions)
• Some heavy lifting and physical effort required, such as lifting heavy cartons and boxes etc. up to 50 pounds, and on your feet or walking around up to 80% of the day (accommodation will be provided, if requested) • Ability to work extra overtime hours, as requested.
• Knowledge of basic building maintenance principles and techniques, including HVAC, plumbing, and electrical systems.
• Ability to operate and maintain maintenance equipment and tools safely and effectively.
• Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.
• Ability to work independently with minimal supervision, as well as collaboratively within a team.
• Understanding of confidentiality requirements and respect for the privacy of individuals in the facility.

ADDITIONAL REQUIREMENTS:

• Satisfactory clearance under the Criminal Reference Check
• Travel will be required to other locations within the portfolio; must have a valid driver’s license with a clean abstract and access to reliable vehicle.

TO APPLY: Interested applicants are invited to visit our website at https://lumenus.ca/careers/ and submit their cover letter and resume through our Career Centre.

We ask applicants to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed in a fair and equitable manner.