Lead, Integrated Health Services

Our client is a not-for-profit organization expanding and strengthening its community-based health services. They are seeking a Lead, Integrated Health Services to provide leadership in the planning, delivery, and evaluation of services that support individuals and communities with complex and evolving needs.

Position Details

This is a permanent, full-time position, remote within Canada.

This role reports to senior leadership and works collaboratively across teams and community partners.

As our team works across multiple provinces and territories, some flexibility will be required to accommodate different time zones, particularly for bi-weekly team meetings. Outside of these times, you may work within your local time zone.

Compensation and Benefits

Salary range: $118,147 to $155,461, based on experience and qualifications.

Salaries are established within the posted range based on consideration of the candidate’s qualifications, experience, and internal equity.

We offer a comprehensive and competitive benefits package, including:

• Extended health and dental coverage
• Employer-paid insurance premiums
• Municipal Pension Plan
• Employer-paid vacation
• Employee and Family Assistance Program
• Employer-paid training and education opportunities
• A strong commitment to work-life balance

Key Responsibilities

Maintains a strong awareness of current issues and trends in health and community-based care, as well as current and emerging evidence and population needs. Proactively identifies improvement opportunities based on this awareness.

In collaboration with senior leadership, supports the development of an integrated and networked service delivery model that improves outcomes for individuals and communities in an effective and sustainable manner. Works with internal and external partners to:

• Improve outcomes for individuals with complex health and social needs
• Support access and navigation of community-based services for individuals, families, and caregivers
• Engage individuals, families, and communities as partners in care
• Promote health and prevent illness across targeted populations

Supports the development and implementation of practice standards, policies, and guidelines related to community-based care.

Plans, evaluates, monitors, and reports on programs and services to ensure effective delivery within the assigned portfolio of responsibility.

Works collaboratively across teams to support integrated service delivery and alignment with organizational standards.

Leads and supports a team, including recruitment, onboarding, performance support, and ongoing development.

Develops and monitors operating budgets, reviews expenditures, and supports fiscal accountability.

Manages implementation of approved plans, identifies risks, and monitors progress toward deliverables.

Participates in quality improvement initiatives and supports system improvements across services.

Builds strong relationships with community partners, including Indigenous and other external partners.

Integrates knowledge from individuals, families, and people with lived experience into service planning and development.

Supports contract management and procurement processes as required.

Maintains a healthy and safe work environment.

Performs other related duties as assigned.

Qualifications

Required

• Bachelor’s Degree in a health-related discipline, education, or other relevant field
• Five (5) to six (6) years of recent, related experience, including leadership experience, or an equivalent combination of experience and demonstrated leadership

Preferred

• Master’s Degree in a related field is considered an asset
• Training or experience in mental health, substance use, or community-based care
• Experience working with diverse populations and complex care needs
• Experience in program development, evaluation, or quality improvement
• Familiarity with and training in trauma-informed and culturally safe approaches to care

What We Value

We are committed to finding the right fit, including personality, values, and passion for the work. We believe that with the right foundation and motivation, many skills can be developed over time.

While a bachelor’s degree is required, we encourage applicants who may not meet all other qualifications but feel strongly aligned with the role and its purpose to apply.

We are looking for someone with experience in health, social services, or related sectors, and a strong interest in supporting individuals and communities with diverse and complex needs.

Application Process

Step 1:
Please submit your resume. A cover letter is not required.

Candidates selected to move forward will be asked to provide scanned copies of relevant credentials prior to the first interview.

Step 2:
Interview with the hiring team to discuss your experience, leadership approach, and alignment with the role. This conversation is also an opportunity to ask questions.

Step 3:
A conversation with team members to get a sense of how you approach your work and how we might work together.

Interview questions will be shared with candidates at least 24 hours in advance. We value reflection and thoughtful responses.

Step 4:
Reference check and criminal record check will be required for the successful candidate. The cost of the criminal record check will be covered.

Application Details

Applications will be reviewed on a rolling basis, and early application is encouraged.

The anticipated start date is May 15, with some flexibility based on candidate availability.

We welcome applications from individuals with diverse backgrounds, lived experiences, and perspectives. We are committed to building a team that reflects the communities we serve.

We thank all applicants for their interest and time. Only those selected for an interview will be contacted.