Housing Maintenance Worker

The true meaning of PARC is reflected in our mission: “A community where people rebuild their lives.”

PARC is a social service agency that works with members on issues of poverty, mental health, addictions, homelessness and food security. Members access services through four core areas of operation: a drop-in centre, a peer-support program, an outreach program, and supportive housing.

Title: Housing Maintenance Worker

Position type: Full-Time (37.5 hours a week)

Reports to: Property Manager

Hours of Work: Must be willing to work 8-4 or 9-5, Tuesday to Saturday.

Salary Range: 49,832 to 57,681 per year

Benefits: Pension Plan and Health Insurance Benefits

Role Description:

Reporting to the Property Manager. The Housing Maintenance Worker will perform preventative and unscheduled reactive maintenance, as well as environmental, health and safety, and other special initiatives. The Housing Maintenance Worker will provide exceptional customer and resident satisfaction through the delivery of excellent service to all residents at all times.

RESPONSIBILITIES

General Maintenance

• As directed by the Property Manager, perform scheduled, preventative, routine, and emergency maintenance in a timely manner following priority guidelines such as health and safety, fire code, health regulations and RTA (Residential Tenancies Act)

• Execute general repairs including painting, plastering, basic plumbing (e.g. replacing faucets, unblocking toilets), and electrical work (tasks that do not require an electrician’s license, e.g. replacing light fixtures or electrical outlets);

• Understand general duties required to maintain HVAC, mechanical and fire safety systems;

• Coordinate and perform the work required for timely apartment turnovers, minimizing vacancy loss;

• Ensure that mechanical rooms and all other work areas are kept in a safe, clean and organized state. Including completing any required painting;

• Collaborate with team members and other PARC staff to provide excellent tenant service through clear communication and provision of notice of entry as required;

• Coordinate, monitor and perform cleaning duties, including litter pick-up, sweeping, shoveling, pressure washing, or others as assigned by the Property Manager;

• Identify when contractors are required and notify the Property Manager for approval and booking. Meeting contractors on-site and assure quality control of contractor work;

• Must be willing to cover some after-hours emergency calls;

• Must be willing to work on some weekends.

Administration

• Ensure records, files, and documentation are maintained accurately and timely in accordance with established procedures;

• Comply with regular fire and life safety standards, including monthly testing and annual drills;

• Maintain all logs and safety checks;

• Performing seasonal duties as assigned

• Knowledge of YARDI an asset.

Health and Safety

• Understand and adhere to Health and Safety policy; ensure a thorough knowledge and understanding of emergency procedures including fire, flood, and mold remediation for all staff;

• Familiarity with the emergency operation of electrical systems, elevator, boiler/chiller, fire panel and life safety systems, mechanical systems, sprinklers and timer systems;

• Ensure all vendors and contractors comply with the established Health and Safety policy, and immediately report any infractions, hazardous conditions, or damaged equipment to the Maintenance Manager or Community Manager;

• Ensure the effective monitoring and control of all building access including cylinder lock and electronic systems.

EXPERIENCE AND QUALIFICATIONS:

• Two years of general related experience preferred, with skills in painting, plastering, basic plumbing and electrical work

• Awareness of occupational health and safety practices, emergency systems operation and the Residential Tenancy Act

• Able to build respectful and effective working relationships with staff, contractors, the public, and residents;

• Entry-level skills in Microsoft Office and computer proficiency required.

• Ability to work well as a team and independently. Highly organized with the ability to prioritize and complete tasks in a set time frame is crucial.

• Availability to work during and outside regular hours, including evenings and weekends.

• Ability to provide immediate response during on call

• WHMIS certification.

APPLICATION PROCESS:

People with life-experience of poverty and contact with the psychiatric system and other marginalized communities are encouraged to apply.

PARC is an equal-opportunity employer and encourages applications from people who are reflective of the diverse communities we serve. We strongly encourage applicants with lived experiences, from Aboriginal communities, people of all races, colours, ethnic origins, religions, disabilities, and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change.

If you have any requirements for accommodation due to disability, please advise Human Resources during the recruitment and selection process. We will work with you to best meet your needs as per resources available to you.