HART Hub Money Matters Financial Trustee

WE ARE GROWING AND EXPANDING OUR PROGRAMMING!

The Homelessness and Addiction Recovery Treatment (HART) Hub demonstration project is a multi-disciplinary, collaborative initiative between the Parkdale Queen West Community Health Centre, and 11 partnered organizations. Through a “hub and spoke” model we will provide culturally safe and trauma informed services to individuals with complex health and social care needs. Services will include primary care and substance use care (continuum of treatment, recovery and harm reduction); mental health care and support services; supportive housing including shelter and transition beds; and social services including peer support, Case management, and employment supports.

When you join us as a Financial Trustee you will be working within a passionate social service organization that puts people first, values your expertise, invests in your future through professional development opportunities and offers robust benefits including a defined benefit pension plan. Consider joining our team today and leverage your unique skills to positively impact the quality of life of PARC Members.

Opportunity:
Reporting to the Manager, Member Programs and Services, the Financial Trustee is focused on promoting independence and quality of life through the development of responsive, person-centered care plans that address the issue(s) most impacting the Member’s ability to maintain housing in the community.

The individual in this role will facilitate overall well-being and resilience by helping Members to better manage their money, pay bills on time and learn basic money management skills such as budgeting, how to use a bank/ATM and the use of credit and interest rates. Advice, advocacy and professional support will be offered to manage a wide range of financial issues as they arise and to help Members cope with change. These interactions will foster hope in the possibility of a recovery and will build stability and improved quality of life through a focus on individual growth, development, and financial independence. When necessary, the Financial Trustee will facilitate referrals and warm connections to other services, both internal and external, to PARC.

Key Responsibilities:

• Completes intake assessment and determines eligibility for the Money Matters Program.
• Provides Member-led voluntary trusteeship services including but not limited to, person-centered financial goal setting, acquiring identification, obtaining bank accounts, rental and bill payment processing, support to access additional financial supports (OW/ODSP) and credit.
• Designs and hosts 1:1 training opportunities and group-based educational workshops to build financial literacy skills and promote independence.
• Develops strong, trusting, professional relationships that help Members to build solid relationships with landlords, creditors, service providers, banking institutions etc.
• Facilitates referrals, in consultation with the Member to other service providers and supports as appropriate.
• Maintains accurate and timely case note documentation and statistical reporting in TREAT in alignment with organizational policy.
• Other duties as assigned.

Qualifications:

• A relevant undergraduate education in a professional discipline pertinent to the role function and/or an equivalent combination of education and relevant progressive experience, with a minimum of 2 years relevant progressive experience in direct service delivery to adults with serious mental illness/problematic substance use or in community-based setting.
• Demonstrated experience working/coaching individuals on management of personal finances and financial literacy
• Working knowledge of Revenue Canada requirements and processes related to taxes, benefits etc., and financial assistance programs such as Ontario Works (OW), Ontario Disability Support Program (ODSP), Canadian Pension Plan (CPP), Old Age Security (OAS).
• Proficient in financial bookkeeping and record-keeping processes.
• Highly developed interpersonal skills honed through experience in conflict resolution, crisis intervention/prevention, counseling, coaching and the ability to maintain appropriate professional boundaries.
• Ability to effectively communicate both written and orally with internal and external stakeholders
• Sound judgement and ability to handle matters of a confidential, political and/or sensitive nature with discretion and tact.
• Strong understanding of and commitment to working within community development, anti-oppression, and anti-racist frameworks, including current issues and trends and the role that community-based organizations contribute to local neighbourhoods.
• Understanding and analysis of the systemic nature of oppression, particularly the intersection of race, gender, sexuality, and class. Knowledge of, and experience in, the application of recovery principles, client-centered, harm reduction, trauma-informed and anti-oppression practices. This position requires a commitment to and a passion for social justice.
• Sound knowledge of applicable legislation (Landlord Tenant Act, PHIPA, and Human Rights Code etc.)
• Good time management skills and the ability to prioritize workload as needed
• Familiar with professional standards of case notation, documentation, and assessment
• Proficient in all Microsoft Office applications (Excel, Word, and PowerPoint) and Smartsheet.

PARC is an equal opportunity employer and encourages applications from people who are reflective of the diverse communities we serve. We strongly encourage applicants with lived experiences, from Indigenous communities, people of all races, ethnic origins, religions, disabilities, and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change.

We thank all applicants for their interest and advise that only those selected for an interview will be contacted.

If you have any requirements for accommodation due to disability, please advise Human Resources during the recruitment and selection process. We will work with you to best meet your needs as per resources available to us.