Friendly Visitor

Friendly Visitor - Volunteer Position Description

The Bellwoods volunteer will perform a variety of tasks to support the overall well-being of the clients that reside at Bellwoods. This position is essential in supporting the overall quality of life of clients and building a culture of inclusion and independence.

FRIENDLY VISITOR

Client Engagement & Volunteer Coordinator

• Provide individual interaction and support to clients through regular one-on-one visits

(e.g. lounge, outdoor garden, library)

• Engage in mutually enjoyable leisure opportunities

• Help reduce social isolation by building consistent, positive relationships

Volunteer Position

Reports to

Purpose

• Visit assigned clients in their units or designated common areas within the site

• Establish relationships with clients by engaging in friendly conversations or light activities

(e.g. cards, puzzles, reading)

• Offer a listening ear and supportive presence while respecting client boundaries

• 30-60 minutes per visit

• Visits scheduled weekly or bi-weekly based on volunteer and client availability

• *schedule may vary/change upon client feedback and program requirements

• Good communication and interpersonal skills

• Passion and ability to interact with various stakeholder groups

• Dependable and punctual

• Willing to take initiative and be self-directed

• Complete initial orientation and policy sign-off

• Tour of the site & Introduction to team members and clients

• Training on specified equipment, as required

• Ongoing training, as required

• Volunteer uses Volunteer Hours Log for every shift

• Report any concern and share feedback on ongoing basis to supervisor

• Client Engagement & Volunteer Coordinator establishes regular contact with volunteer

and communicates any change in schedule with notice.

• Volunteer has opportunity to provide feedback on regular basis as well as via volunteer

satisfaction survey and annual performance discussion

• Build social network

• Gain knowledge and skills

• Build interpersonal relationships

• Contribute to individuals’ quality of life

Tasks and Responsibilities

Time Commitment

Requirements

Training

Supervision

Benefits